951.314.4893 tiffany_jones68@hotmail.com www.Linkedin.com/in/JonesTiffany Currently reside in Grand Rapids, MI; open to relocation and demanding travel schedule. EXPERIENTIAL MARKETING STRATEGIST AND EVENTS DIRECTOR leveraging marketing expertise to produce enterprise events, increasing brand loyalty, audience engagement and optimizing profitability executive summary Multiple award-winning experiential marketing and event production expert targeting senior-level roles in organizations requiring an enterprising leader to drive new business and expand market share through brand-rich audience engagement strategies. High–energy “intrapreneur” and cross-functional team leader with 15+ years in the B2B and B2C marketplace producing hundreds of unique events supporting participant audiences of 100 to 7,000. Adept at spearheading strategic, and profitable events and translating psychographic data into highly successful experiential marketing campaigns fostering brand loyalty and participant engagement. Lead cross-functional teams executing on enterprise vision and strategy with sustainable quality improvement processes, mitigation of legal risks and improvements in operational efficiencies. critical skill set Enterprise Event Planning/Production Strategic Planning/Execution Social/Digital Media Integration Quality Assurance Processes Business Development Cross-Functional Team Leadership Event Branding/Management Sponsorship Activation/Sales Risk Mitigation and Audit Compliance Marketing Communications Resource/Budget Management Experiential Marketing Strategies Integrated Portfolio Management Talent Management/Coaching High-Stakes Vendor Negotiations professional employment history SPECIAL EVENTS MANAGER Amway Corporation 2011 – Present Lead event department operations, including coaching seven event planning professionals and managing a combined budget of $22M. Drive regional integration and marketing communications via digital platforms, social media and traditional channels. Supervise cross-functional event strategy and implementation teams with full accountability for event production, branding, program content, logistics, global policies, vendor engagement and performance metrics. Realigned corporate event strategy team objectives by integrating consistent branding across functions, accommodating increased demand for global portfolio of 40+ incentive trips, marketing programs and special events annually and achieved 89% to 94% satisfaction rating for all events. Developed and executed integrated event communications and promotional plan for topproducing entrepreneurs through traditional print, social media, blogs, event applications, text messaging and email campaigns with specific focus on mobile optimization to reach diverse target markets. Piloted social media initiatives at Amway business conference resulting in 6.7 million impressions and 898 unique visitors exceeding both performance goals by over 500%. Event Marketing, Event Management, Meeting Management, Event Production / Producer, Event Logistics, Brand Management, Business to Business Marketing, Business to Consumer Marketing, Business Development, Program Design, Client-Side Marketing, Agency Marketing, Sponsorship Sales, Sponsorship Activation, Process Improvement, Budget Management, Project Management, Risk Mitigation, Marketing Communication, Resource Management, Profit and Loss Responsibilities, Experiential Marketing, Team Leader, Thought Leader (Leadership), Event Planning, Implementation, Social Media Marketing, Strategic Marketing, Strategic Planning, Content Programming, Integrated Program Management, Portfolio Management, Coaching, Global Marketing, Regional Marketing, Vendor/Supplier Negotiations, Vendor/Supplier Relations, Operational Efficiencies, Performance Metrics, Direct Marketing, Lifestyle Marketing, Public Relations, Market Research, Contract Negotiations, Creative, Innovative, Advertising Tiffany Jones | Page 1 of 3 SPECIAL EVENTS MANAGER (continued) Amway Corporation 2011 – present Mitigated legal risks by directing cross-functional teams in tax, legal, procurement and audit functions to establish robust guidelines for corporate policy, improved financial reporting and budget management. Trained and coached associates on event marketing and current best practice methods in event production, ensuring consistency in delivery and bottom line impact. PROGRAM AND EVENTS DIRECTOR Cushman & Wakefield – Promenade Shops at Dos Lagos 2007 - 2010 Reporting to the General Manager, led full planning cycle for experiential programs and event marketing that drove consumer traffic to upscale Dos Lagos retail outlets and restaurants. Created high-impact live engagements and grew social media network connecting to targeted affluent consumers. Leveraged vendor relationships, marketing partners, business owners and community advocates to heighten brand awareness and increase retail sales. Executed innovative, tactical advertising campaign for programs attracting an incremental 30,000+ visitors annually to the Center, raising 32% of the program budget by creating robust sponsorship and advertising packages and securing business with companies such as Coca-Cola, Marriott brands and local media outlets. Developed and implemented strategic event marketing plan to increase sales through retailers, sponsors and local businesses with the additional benefit of building community relations. Collaborated with non-profit partner for concert, raising music education funds for underprivileged children in the community. Designed performance management process by tracking and reporting event metrics and advising sponsors and retailers on establishing measureable goals, defining success metrics and creating ancillary revenue streams. Increased brand exposure and consumer traffic to upscale shopping and lifestyle center by creating popular concerts, large-scale community events and unique experiential programs. CHIEF EXPERIENCE OFFICER OneSource Marketing, Inc. 2000 – 2007 Self-employed entrepreneur advising clients across industries on global marketing strategy, creative conceptualization, revenue enhancements and experiential program design for major events. Advocate and partner for economic development, profitable business growth and community initiatives. Directed the event cycle for company-produced projects, sponsorship sales, advertising, operations, content development, competitive research and public relations while overseeing 75+ paid and volunteer staff. Developed and executed robust event management business by producing high-impact proprietary programs for clients such as Hewlett-Packard and Urban Marketing Corporation of America. Produced $300k+ annually for signature programs by leveraging relationships with corporate sponsors, including Marriott, KB Homes, Charter Communications, AnheuserBusch, Diageo North America and City of Riverside. Produced activation report for all sponsors including local city council demonstrating an annual economic impact of $219k. Spearheaded community and non-profit partnerships, events and programs with Keep Riverside Clean and Beautiful, Boys and Girls Club of Fontana, Riverside Chamber of Commerce, Home Depot and Frito Lay generating positive press in local media. Managed strategic planning and tactical execution of Hewlett-Packard Media Division's global tradeshow program increasing overall show presence by 42% by penetrating internal obstacles and driving communications of the organization’s value proposition. Tiffany Jones | Page 2 of 3 previous career experience SERVICES MARKETING MANAGER | Xerox Corporation MARKETING COMMUNICATIONS MANAGER |Xerox Corporation Completed executive leadership training while advancing through several promotions at Xerox Printing Systems Division. Combined responsibilities included accountability for marketing, promoting and executing tradeshows, conferences, learning forums and special events within North America. awards, recognition and community Presented with Living History Maker Entrepreneur Award from Wells Fargo Bank and Turning Point Magazine for producing Riverside Jazz Festival. Honored as one of 51 People to Watch in the 951 from 951+ Magazine for producing Riverside Jazz Festival. Received Best Downtown Activity Award for producing Riverside Jazz Festival. Voted “Best Place for Jazz” from Inland Empire Magazine and So Cal's “Best Music Venue” from Time Warner Cable, for the Dos Lagos Amphitheater. Earned Gold Seal Award from City of Corona for contributing to the economy by opening Lakeside Pavilion at Dos Lagos. education, professional development and affiliations Master of Business Administration (MBA) in Marketing and International Business – Loyola Marymount University Bachelor of Science in Business Management – Pepperdine University Graziadio School of Business and Management Emerging Leader Program – Xerox Corporation and Center for Creative Leadership Project Management Professional Training – New Horizons Computer Learning Centers International Special Events Society – Member Meetings Professionals International – Member “Tiffany is a creative and dynamic individual who is able to tackle all challenges that accompany a leadership role. She has the skills, experience and personality traits necessary to meet the demands of a growing company.” – Steve Naval, Regional Director of Property Management, Kimco Realty contact 951.314.4893 tiffany_jones68@hotmail.com www.Linkedin.com/in/JonesTiffany Currently reside in Grand Rapids, MI; open to relocation and demanding travel schedule. Tiffany Jones | Page 3 of 3