EMPLOYMENT AND INDUSTRIAL LAW Legal Tests to Determine Employer-Employee Relationship: Contract of Service Verses Contract for Services Table of Contents 0.0 Disclaimer ................................................................................................................................... 2 1.0 Introduction ................................................................................................................................. 3 1.1 Employer ................................................................................................................................. 4 1.1.1 According to Employment Act 1955 ............................................................................... 4 1.1.2 According to Industrial Relations Act 1967 .................................................................... 4 1.1.3 Sabah/Sarawak Labour Ordinance .................................................................................. 4 1.2 Employee ................................................................................................................................. 5 1.2.1 According to Employment Act 1955 ............................................................................... 5 1.2.2 According to Industrial Relations Act 1967 .................................................................... 5 1.2.3 Sabah/Sarawak Labour Ordinance .................................................................................. 5 Contract OF Service verses Contract FOR Services ................................................................... 6 2.0 2.1 Contract of Service .................................................................................................................. 7 2.2 Contract for Services ............................................................................................................... 7 2.3 Difference between Contract OF Service and Contract FOR Services ................................... 8 3.0 Contract of Service Or Contract For Service: How to determine employer-employee relationship? ............................................................................................................................... 9 3.1 Control Test ........................................................................................................................... 11 3.2 Independence Test ................................................................................................................. 12 3.3 Integration Test...................................................................................................................... 12 3.4 Multiple / Mixed Test ............................................................................................................ 13 3.5 Mutual Obligation Test ......................................................................................................... 14 3.6 Economic Reality Test .......................................................................................................... 14 Suggestion to Improve the System and Understanding ............................................................. 15 4.0 4.1 Trim Down The Acts (Law) .................................................................................................. 15 4.2 Education ............................................................................................................................... 15 4.2.1 Educate the Employee / Independent Contractor .......................................................... 16 4.2.2 Educate the Employer.................................................................................................... 16 4.3 Enforcement .......................................................................................................................... 17 5.0 Summary ................................................................................................................................... 18 6.0 Reference ................................................................................................................................... 20 1 0.0 Disclaimer This essay is done to fulfill one of my semester requirements (assignment). The facts inside this essay cannot be construed as all true or sound as I may have misinterpreted, misquote, or mistook some or all of the facts. Furthermore, I (at the time of scripting this essay) am an amateur and unschooled in law education. However, this essay is done by my own humble effort. If you are going to quote or refer to my essay, please cite me. Thanks. K Yati Chua 2 1.0 Introduction On 23 October 2013, an armed security guard shot dead a bank officer in a robbery. On further investigation, even though it can be said that the security guard was the bank employee too, however, it was found that the security guard was actually not part of the bank employee but he was a staff supplied by a security company. In this sense, the traitorous guard was actually an employee to the security company but worked as an independent (sub) contractor to the bank. In the event of getting compensation from the former guard (if he ever get caught; and on the matter of monetary loss), the bank can only claim it through the security company. The deceased officer was the actual employee of the bank. So in the unfortunate event as this the employer (the bank) is entitled to offer compensation to the deceased’s family according to the (employment) law and other statutory responsibilities and also on moral or ethical ground. Having to look at the above event, what actually was meant by employer and employee? 3 1.1 Employer The definition of employer can be obtained from few sources namely: 1. Employment Act 1955; 2. Industrial Relations Act 1967; 3. Sabah Labour Ordinance 1950; and 4. Sarawak Labour Ordinance 1952. 1.1.1 According to Employment Act 1955: Employer is “any person who has entered a contract of service to employ any other person as an employee and this include the agent, manager or representative.” 1.1.2 According to Industrial Relations Act 1967: Employer is “any person or body of persons, whether corporate or incorporate, who employs a workman under contract of employment and includes the government and any statutory authority unless otherwise stated expressly in this Act.” 1.1.3 Sabah/Sarawak Labour Ordinance: Employer is “any person who has entered into a contract of service to employ any other person as an employee and includes the agent, manager or factor of such first mentioned person, and the word “employ”, with its grammatical variations and cognate expressions, shall be construed accordingly” 4 1.2 Employee The definition of employee can be obtained from few sources namely: 1. Employment Act 1955; 2. Industrial Relations Act 1967; 3. Sabah Labour Ordinance 1950; and 4. Sarawak Labour Ordinance 1952. 1.2.1 According to Employment Act 1955: Employee is “any person or class of persons: included in any category in the First Schedule; or in respect of whom the Minister of Human Resources makes an order under subsection (3) or section 2A.” The First schedule, the subsection (3) and the section 2A refers to wages classification of the workers/employees. 1.2.2 According to Industrial Relations Act 1967: Employee (workman) is “any person including an apprentice, employed by an employee under a contract of employment to work for hire or reward and for the purpose of any proceedings in relation to a trade dispute includes any such person who has been dismissed, discharged or retrenched in connection with or as a consequence of that dispute or whose dismissal, discharge or retrenchment has led to that dispute.” 1.2.3 Sabah/Sarawak Labour Ordinance: Employee is “any person or class of persons— 1. included in any category in the Schedule to the extent specified therein; or 2. in respect of whom the Minister makes an order under subsection (7) of section 2A” The schedule, subsection and section mentioned refer to wages classification as above. 5 2.0 Contract OF Service verses Contract FOR Services There are two options that available for employers when they offer employment. They are contract for service and contract of service. To some people, there is no difference between the Contract of Service and Contract for services, as long as they are employed. However, in essence, there are differences in both terms. Butterworth Concise Legal Dictionary (Nygh & Butt, 1998) defines Contract of service as: “a contract under which a person is engaged in the service of an employer to do such work as is contracted for and where the employer directs what it is to be done.” And contract for services is defined as: “a contractual arrangement by which one person agrees to provide workplace services to another. The contract is between two principals and neither is the employer or the employee of the other. The person providing the services is an independent contractor.” 6 2.1 Contract of Service In other word, a contract of service is: an (or any) agreement; whether in writing or oral; expressed or implied, whereby:o one person agrees to employ another as an employee, and; o The other person agrees to serve the employer as an employee. essentially a relationship of employer/employee; protected by Employment Act, Industrial Relations Act and other statutory requirements. 2.2 Contract for Services Meanwhile, a contract for services is: an (or any) agreement; whether in writing or oral; expressed or implied, whereby:o one person agrees to employ another as an independent contractor, and in return; o the other person will work for or on behalf of his/her “employer” on freelance basis at a fee; essentially a relationship of employer/sub-contractor or independent contractor; protected by industrial and other civil laws. 7 2.3 Difference between Contract OF Service and Contract FOR Services The difference between contract of service and contract for services can be summarized as below: Primary Law Involved Employee’s Status Contract of Service Employment Act 1955 & Industrial Relation Acts 1967 The status of the employee. Wage / Fee The payment of wages and salaries. Statutory Requirements for Income Tax, EPF1 & SOCSO2 The employer and employee relationship is regulated by the employment legislations. E.g.: the employer is responsible for contributing a certain percentage of the employee’s wages to the EPF and SOCSO on behalf of the employee and subjecting the wages to deduction of income tax. Vicarious Liability [Present] The employer is liable in tort for the wrong done by the employee while at work. Provision of Tools & Facilities The tools and facilities to complete the work are provided by the employer. Termination of Contract The employee can make representation through the Industrial Court if he/she had been (wrongly) dismissed. Contract for Services Industrial Relations Act 1967 The status as an independent contractor, consultant, etc. The payment of fees or retainer and the need for the contractor to submit payment invoices for each piece of work completed. There is no statutory requirement to subject the payments of fees or retainer to independent contractor to the deduction of income tax or contribution to the EPF or SOCSO. [Absent] Independent contractors under a contract for services are personally responsible for their own torts. The tools and facilities are provided in the contractual terms, but usually these are provided by the contractor himself. The independent contractor can sue in the civil courts for breach of contract. There exist the rights and responsibilities among the parties concerned under general contractual terms. Table 1: Differences between contract of service & contract for services (Asmah et. al.,2013) Rights & Responsibilities 1 2 There exist the rights and responsibilities of employers, employees and vice- versa. Employee’s Provident Fund Social Security Organization (Malay: Pertubuhan Keselamatan Sosial or Perkeso) 8 3.0 Contract of Service Or Contract For Service: How to determine employeremployee relationship? Even though there seem to be well-define definition between the two terms (of verses for), but however, when dispute occurs between the employer and the employed (employee or subcontractor), the status of the employed must be determined before legal resolution of dispute can be commence. This is because, both the “of” (employee) and “for” (sub-contractor) employed are subjected to different set of laws, and “it determines the statutory protection that applies” (Asmah Laili et al, 2013). An example of why the determination of employee’s status must be determined can be seen in the case of Dr A Dutt v Assunta Hospital (1981) [1981] 1 LNS 5. In one of the point in the case, the council for the hospital argued that Dr. A. Dutt was actually an independent contractor (by the implying the employment contract as “contract for services”), however, the Industrial Court ruled that the applicant was actually an employee (contract of service). Thus, he was entitled to the compensation due to his wrongful dismissal by the hospital. And it was further (finally) supported by Court of Appeal (after 21 years of cross court battles!): “1. The hospital argued that Industrial Relations was not meant for professionals. This was rejected at all stages. Following that decisions employees employed in the capacity of managers, executives, confidential and security come under as workman under the Act who were engaged under a contract of service.” (Emphasis is ours) 9 There are quite a few legal tests used for determining the actual employer-employee relationship: Legal Test Source Court Case Example Usage of Test 1. Yewens v Noakes (1880) 2. Chye Hin Co (Perak) v PP (1960) 3. Bata Shoe Co (Malaysia) v EPF Control Test Asmah et al (2013) Board (1967) (Original Test) 4. Hoh Kiang Ngan v Industrial Court [1996] 4 CLJ 687 5. EPF Board v M.S Ally & Co (1975) Independence Test (Essentially the opposite of control test) 1. Cassidy v Ministry of Health (1951) 2. EPF Board v M.S Ally & Co (1975) Integration Test Asmah et al (2013) 3. Stevenson, Jordan and Harisson Ltd v (Organizational Test) Macdonald and Evans (1952) 1 TLR 101 1. Morren v Swinton Pendlebury Borough Council (1965) 2. Ready Mixed Concrete (South East) Multiple/Mixed Test Asmah et al (2013) Ltd v Minister of Pensions (1968) 3. Casio (M) Sdn Bhd v Wahab Tuan Idris (2110) 2 ILR 117 1. Market Investigation Ltd v Minister of Social Security (1969) 2 WLR 1 Lee (2007) Economic Reality Test 2. Lee v Chung & Shun Shing Bell (2006) Construction & Engineering Co Ltd (1990) IRLR 236 1. Carmichael v National Power Plc Mutual Obligation Test Asmah et al (2013) (1999) (2000) IRLR 43 Table 2: Legal Tests and Court Case Examples (Asmah et. al., 2013; Lee, 2007; Bell,2006) 10 3.1 Control Test This is also called the Traditional Test, it determines how much control is being exercised over the worker by the employer. The more control that is being exercised, it is more likely that the worker is an employee regardless of what the contract says. Traditionally ‘masters’ exercised actual control over their ‘servants.’ However, in more recent days, as technology, education and even people become more advance or specialize, employees will often know more about the subject area they are working in than their employers. The control test does not therefore look at whether the employer is operating actual control, but rather asks whether the employer could exercise control. For example, a manager asks his IT executive to design and maintain company website in which the manager has zero knowledge about web programming. The manager has the right to asks what must be included in the website, he/she may even choose the colour and flovour of the website theme (in control). However, he/she does not tell his/her IT executive how to do the job (not in control or operating actual control). But, the manager does pay his/her employee’s monthly wages, contributes in EPF and SOCSO, and exerts control over the working hour (in control). Essentially, the more control the employer has on the employed means the employed is more likely to be employee. The less control the employer has on the employed means the employed is less likely to be employee. Nevertheless, the control test does not manifest a prima facie contract of service though the element of control is fulfilled (or inversely, contract for service though the element of control is not fulfilled). In the case of Bata Shoe Co (Malaysia) v EPF Board (1967), the shop managers were employees of BATA due to the considerable control which the company had over the shop managers. However the salesman employed by the manager were not. They were instead the employees of the manager! 11 3.2 Independence Test It is actually the opposite of Control Test. It looks at how independent the employed is at doing the given task/assignment. Does the employed have independence in deciding how the work is to be done (procedurally different or different standard), can the employed adjusts or decides his/her work hours (but still complete within dateline), can he/she subcontract out work, et cetera. This does not necessarily mean “working independently unsupervised” on a “routine” task; or being “flexible” on doing tasks; or asked someone to help with an agreed fee. Control Test and Independence Test must also look at other legal tests. 3.3 Integration Test The Integration Test (or Organizational Test) refers to the fact that employees are an essential group for an organization. Is the job/work performed under the contract integral to the operation of the business structure (as a whole), or is it only works on the side (accessory) of the main business? One feature which seems to run through the instances is that: 1. under a contract of service, a person is employed as part of the business and his/her work is done as an integral part of the business; whereas 2. under a contract for service, his/her work, although done for the business, is not integrated into it but is only an accessory to it. If the person is integrated in the “employer’s” organization structure, then most probably he is an employee (even though the agreement says otherwise e.g. contract for services). In the case of EPF Board v M.S Ally & Co (1975), the Federal Judge held that the working assistants who managed the business of MS Ally & Co, was rewarded by a share of the profits, as they were employees of MS Ally since there was sufficient control over the working assistants. 12 In his word: “...the person rendering assistance forms a part of the organisation and the work done is an integral part and not merely an addition to the business.” 3.4 Multiple / Mixed Test The Multiple Test (or the Mixed Test) refers to the entire situation. In other words, all the related and relevant factors are considered. This is explained in Ready Mixed Concrete (South East) Ltd v Minister of Pensions (1968) where the judge outlined several conditions for contract of service to exist: 1. The employee agrees that in consideration of wage or other remuneration, he will provide his own work and skill in performing some service for the employer. 2. The employee agrees, expressly or impliedly, that in the performance of that service he will be subject to the employer’s control to a sufficient degree. [Control Test] 3. The other provisions of the contract are consistent with it being a contract of service. (Asmah et. al.,2013) In that case, The company which was in the business of making and selling ready mixed concrete (RMC) seem to have some measure of close control (which the workers must drive ready mixed concrete lorries they were buying on hire purchase agreement from the appellant company, which required in a detailed contract that they must among others use the lorry only on company business, maintain it in accordance with the company’s instructions and obey all reasonable orders). However, there were no requirements about hours of work and the times at which the drivers took holidays. Moreover, they could generally hire out the driving of their vehicle to another and were paid. One Mr Latimer was under the impression of having contract of service instead use the vehicle to do his own business! The case was ruled in the favour of the company that the workers were not employee (but independent contractor) and the company did not need to contribute in SOCSO. 13 3.5 Mutual Obligation Test In Mutual Obligation Test, it requires that: 1. the employer feels obliged to offer work and; 2. the worker feels obliged to take it when offered. In Carmichael v National Power Plc (1999) (2000) IRLR 43: 1. Guides who were employed as tour guides on a “casual as required” basis decided to be self-employed; and 2. National Power had no obligation to offer them work; and 3. the guides were free to accept or decline any work that was offered to them. (Asmah et. al., 2013) There was no obligation on both side, thus, there was no contract of service. In short, it is the intention of both parties that is important. 3.6 Economic Reality Test Economic Reality Test (or Entrepreneur Test) has been used before as in Market Investigation Ltd v Minister of Social Security (1969) 2 WLR 1. It offers deeper advantages whereby the employer and worker have dressed up a master/servant relationship in the essence of a contract for service. The basic question asked which makes it an economic reality test (after considering the points in previous RMC case) is: “Was the worker in business on their own account?” However, the Court did not make this standing test as the previous tests are still relevant. An application of this test can be seen in Lee v Chung & Shun Shing Construction & Engineering Co Ltd (1990) IRLR 236. In short, if such “employment” is an investment and entails financial risk, then it is contract for services (instead of contract of service). 14 4.0 Suggestion to Improve the System and Understanding It may seem a little too confusing considering the various legal tests adopted by the court to classify worker whether they are employee or independent contractor. For example, you can sign into a contract for services but you are actually an employee (e.g. MS Ally case), or, you can agree to work as employee but after court consideration, you are actually just an independent contractors (e.g. Bata case), or, you are actually an employee, but have to ask the court to prove it to your employer because they do not want to compensate you for some reason (e.g. after wrongful dismissal, e.g. as in Dr. A. Dutt case). This is the author’s humble opinions to improve the system: 4.1 Trim Down The Acts (Law) The other laws are seem to be complementing the employment laws. However, by another view, is that they are “invading” the jurisprudence of each other. So, it is the opinion of the author that those laws are trimmed down, or at least reorganized. For example, in Dr. A Dutt case, the hospital argued that the Industrial Court exceed its jurisprudence several times while in the same breath claimed that their former worker was not employee. Although in the end the Court of Appeal did agree with Industrial Court’s judgments, however, it opens to arguments that the said laws are seem contradictory and needed the court to verify or explain or even to vilify if the upper Court disagree with lower Court judgment! Another thing is that we have at least three (3) sets of employment “Acts” which are the Employment Act 1955, and the Labour Ordinance of Sabah and Sarawak. In 1Malaysia spirit, we should have just one (1) set of law. 4.2 Education The sections regarding the enforcement and punishment is already in the law. The only thing is to enforce the law. The author suggest before punishing the deservedly punish law breakers, education is a must: 15 4.2.1 Educate the Employee / Independent Contractor Union workers (e.g. bankers) are somehow protected because of their unions. The Union becomes a “champion” on the rights of their fellow members such as they help to set things right if the employer gets too big on their head (e.g. mistreating employees). Also, they provide legal advice and other supports if there are breaches of employment contracts. However, for those that are not protected by the Union, they needed to be educated on their rights. This can be done through: 1. short documentaries on main stream medias; 2. pamphlets distributed during checking on workplace; 3. support of any association or society set up for specific or non-specific group that especially highlight the right and plight of workers etc. It is important that the employees are not only educated about their rights but also their responsibilities toward the employers and their job. It is also imperative to tell them that a simple “misclassification” of their own employee’s/worker’s status can result in “misfortune” e.g. failure to get SOCSO compensation (Bata case), income tax liability etc. 4.2.2 Educate the Employer Employers need to know their responsibilities toward their employees/workers too. This can be done through: 1. scheduled or unscheduled briefing/meeting/seminar with local labour or human resources authorities (highlighting on “misclassification” on their employees’ status can lead to dire consequences); 2. educating the employer on previous industrial or employment disputes (through seminars, published reports, “on the spot” briefing during workplace checking etc.). It is the opinion of the author that there should be provision into the law to punish the authority that skips the education part (or the warning part) straight to punishment and enforcement. 16 4.3 Enforcement After all the education or warning has been exhausted, then enforcement should be administered. Perhaps a stricter punishment should be drafted (although the author thinks it is already severe) into the current law. However, enforcement must be done fairly, justified not selective. Political ambitious or greedy and unethical authority enforcer may only act on certain parties/companies/businesses and turn blind or deaf on another party. Here, another enforcement group may come in handy, the anti-corruption authority (the ethical ones) can jointly joins workplace checking with labour authorities to prevent “misdeed” and ensure competency and accountancy, transparency in doing enforcement tasks. 17 5.0 Summary Whatever test or mechanism used to determine the employer-employee relationship, the most significant mechanism is determination based on the intention of the parties when signing the contract. In business, a task/job cannot be done by just a person/company. For this, employer employs workers and workers can be employer or independent contractor. Employer is “any person who has entered a contract of service to employ any other person as an employee and this include the agent, manager or representative” (EA 1955). Employee is defined as “any person including an apprentice, employed by an employer under a contract of employment to work for hire or reward and for the purpose of any proceedings in relation to a trade ...” (IRA 1967). An employment contract is when there is an agreement whether in writing or oral, expressed or implied, whereby: one person agrees to employ another as an employee; and the other person agrees to serve the employer as an employee (or independent contractor).There are two (2) options when employer offers employment to candidate employees which are: (1) contract of service and (2) contract for services. Contract of service is an employer-employee relationship while contract for services is employer-independent contractor relationship. However, due to “almost” same meaning of the two terms, and may be interchangeable with the term employment agreement. It always need court intervention to “define” worker’s status. The court determination of employer-employee relationship is based on 4 main legal tests which are Control Test, Integration Test, Multiple Test and Mutuality Obligation Test (Asmah et. al., 2013). Other legal tests include Economic Reality Test and Independent Test. Control Test focus on how much control the employer exercises on employee. Factors considered in control test are: work hour, task assignment, EPF and SOCSO contributions, term of termination, wages etc. High level of control means it is likely employee is in contract of service. 18 Integration Test looks at how important the employee in the employer’s organization. Is he/she and integral or just an accessory to the employer’s structure? If the employee is a must have, he/she is in contract of service. Multiple Test considers all factors (control, integration, and other tests) and also term of contracts. It is considered the BEST course of employer-employee relationship determination in author’s opinion. Mutual Obligation Test stresses on how much obligation both the employer (obliged to offer job) and employee (obliged to accept job offer) toward each other’s. As long as both are obliged, it is contract of service. Even with all the legal tests available for employer-employee relationship determination, they still need the court help because there are too much law/acts; employee and employer do not know the law; employer may be compelled to avoid persecution by fighting back in court. So, the suggestions given must include: (1) trimming down or reorganized the laws; (2) educate the employee and employer both in their rights and responsibilities; and (3) enforcing the law so that all employer will not take advantage on employee’s ignorance. 19 6.0 1. Reference Asmah Laili Yeon, Che Thalbi Md Ismail, Khadijah Mohamed, Asiah Bidin, Nazruzila Razniza Mohd Nadzri (2013). BBUI 3103 Employment & Industrial Law. Accessed from http://lms.oum.edu.my/myvle/modules/c- content/c_Plesson.php?cid=BBUI3103 2. Attorney General’s Chamber of Malaysia Portal (no date). Contract “...” Service – “of” or “for”? Accessed from http://www.agc.gov.my/index.php?option=com_content&view=article&id=711%3A contract--service--of-or-for 3. Labour Ordinance Sarawak (Act A1237) (1952). Accessed from http://www.omsandbox.com/minwages/wp-content/uploads/2013/07/Ordinan-BuruhSarawak1.pdf 4. Law of Malaysia: Act 177 - Industrial Relations Act 1967. Accessed from http://www.agc.gov.my/Akta/Vol.%204/Act%20177.pdf 5. Law of Malaysia: Act 265 - Employment Act 1955. Accessed from http://jtksm.mohr.gov.my/images/pdf/akta/akta_kerja_1955_bi.pdf 6. Lee, S. S. (2007). Do’s and Dont’s in Drafting Employment Contracts. [Slide] Accessed from www.leesweeseng.com/upload/employmentLaw.ppt 7. Nygh, P. E. & Butt, P. (1998). Butterworths Concise Australian Legal Dictionary. As mentioned in Attorney General’s Chamber of Malaysia Portal (no date). Contract “...” Service – “of” or “for”? Accessed from AGC Portal: http://www.agc.gov.my/index.php?option=com_content&view=article&id=711%3Acontr act--service--of-or-for 8. Sabah Labour Ordinance (1950). Accessed from http://www.lawnet.sabah.gov.my/Lawnet/SabahLawsDeclaredFederal/LabourLawCap 67.pdf 20