Skills Checklist – Exercise Using the chart below, identify the skills you have acquired or used during your work or volunteer experiences. List each of your experiences in the top right boxes in the first row (1 experience per column). Under each experience, check off the skills or knowledge which you used or developed. Feel free to add additional skills or knowledge that is relevant. Bring this completed chart with you to class. List your experiences here Management Skills Time Management Skills Analytical Skills Communication / Interpersonal Skills Financial / Quantitative Skills Data Management / Research Skills Leadership Delegation Motivation Coordination Event Planning Project Management Initiative Multi-tasking Planning Prioritization Analytical Evaluation Interpret Investigate Problem solving Client service Coaching Collaboration Counseling Facilitation Listening Presentation Relationship Building Selling / Promoting Teaching Teamwork Translation Writing Auditing Budgeting Calculating Forecasting Reconciliation Cataloguing Collection Compilation List your experiences here Data Management / Research Skills Creative Skills Adoptive Skills Business Knowledge Computer Knowledge Language Knowledge Processing Reporting Researching Validation Updating Conceptualization Creation Designing Invention Layout Adaptable Assertive Detail-oriented Energetic Flexible Self-motivated Tactful Thrive under pressure Financial Accounting Cost Accounting Accounting: Taxation Financial Modeling Finance: Investments Marketing Promotions Market Research HR: Recruitment HR: Training HR: Compensation Microsoft Word Microsoft Excel Microsoft Access Microsoft PowerPoint Photoshop Webpage creation SAP Caseware TaxPrep French Building Your Accomplishment Statement Below are some examples of finished accomplishment statements. Key Word Start with an action verb in the past tense. Description What skills or techniques did you use? Value Added/Result What's better because of what you did? Developed ...a creative internal monthly newsletter... that highlighted new company products, ideas and information to all staff. Managed ...12 key client accounts through regular follow-up and... maintained excellent customer relations which contributed to future business. Researched and introduced ...a new print and paper supplier... that saved the company $500 per month in printing expenses. Developed ...an innovative marketing strategy for a national product launch... that increased sales by 20% per year. Managed ...8 key client accounts worth $1.9 million in sales... maintained excellent customer relations and increased the organization’s market profile. Introduced ... an organizational development model and employee recognition program... which significantly increased morale and productivity. Remember your potential employer wants to see how you increased sales, lowered costs, improved morale, increased productivity, and by how much ($, % or #’s), so quantify your results whenever possible. In situations where the numbers such as budgets or market share may be confidential, use the % format (e.g., exceeded target by 10%). Action Verbs List The following is a list of words that might help you while you are constructing your résumé. Management Skills Administered Analyzed Assigned Attained Chaired Consolidated Contracted Coordinated Delegated Developed Directed Evaluated Executed Improved Increased Organized Oversaw Planned Prioritized Produced Recommended Reviewed Scheduled Strengthened Supervised Teaching Skills Adapted Advised Clarified Coached Communicated Coordinated Demystified Developed Enabled Encouraged Evaluated Explained Facilitated Guided Informed Instructed Persuaded Set goals Communication Skills Addressed Arbitrated Arranged Authored Collaborated Convinced Corresponded Developed Directed Drafted Edited Enlisted Formulated Influenced Interpreted Lectured Mediated Moderated Negotiated Persuaded Promoted Publicized Reconciled Recruited Spoke Translated Wrote Financial Skills Administered Allocated Analyzed Appraised Audited Balanced Budgeted Calculated Computed Developed Forecasted Managed Marketed Researched Planned Projected Research Skills Clarified Collected Critiqued Diagnosed Evaluated Examined Extracted Identified Inspected Interpreted Interviewed Investigated Organized Reviewed Summarized Surveyed Systematized Technical Skills Assembled Built Calculated Computed Designed Devised Engineered Fabricated Maintained Operated Overhauled Programmed Remodeled Repaired Solved Upgraded Helping Skills Assessed Assisted Counseled Demonstrated Educated Facilitated Motivated Referred Represented Clerical or Detail Approved Arranged Catalogued Classified Collected Compiled Dispatched Executed Generated Implemented Inspected Monitored Operated Organized Prepared Processed Purchased Recorded Retrieved Screened Specified Systematized Tabulate Validated Creative Skills Acted Conceptualized Created Customized Designed Developed Directed Established Fashioned Founded Illustrated Initiated Instituted Integrated Introduced Invented Originated Performed Planned Revitalized Shaped Adoptive Skill - words that describe personal traits Active Adaptive Adoptive Adept Aggressive Analytical Assertive Broad-Minded Committed Competent Conscientious Cooperative Creative Dedicated Dependable Determined Diligent Diplomatic Disciplined Discreet Effective Efficient Energetic Enterprising Enthusiastic Experienced Fair Familiar Firm Forceful Honest Independent Innovative Instrumental Keen Logical Loyal Mature Methodical Objective Open-Minded Outgoing Personable Pleasant Posed Positive Practical Productive Receptive Reliable Resilient Resourceful Self-confident Self-motivated Self-reliant Sensitive Sharp Sincere Strong Successful Tactful Tenacious Well-organized MORE WORDS Accelerated Developed Prepared Achieved Exercised Presented Acted Facilitated Proceeded Actioned Financed Processed Activated Guided Procured Advocated Implemented Promoted Affected Improved Protected Analysed Incubated Queried Answered Inducted Questioned Applied Influenced Recorded Appraised Initiated Recruited Appreciated Instructed Reflected Arranged Interviewed Represented Asserted Inventoried Researched Assessed Investigated Resolved Balanced Launched Resourced Blended Learned Responded Bought Led Retained Brokered Listened Reviewed Built Educated Rewarded Calculated Eliminated Secured Chaired Energised Selected Challenged Engaged Served Changed Enhanced Sold Cleared Envisioned Solved Coached Empowered Sought Collaborated Evaluated Specified Collated Evolved Stated Commenced Examined Started Communicated Executed Strategised Competed Managed Strengthened Completed Mapped Structured Conceptualised Marketed Studied Considered Measured Succeeded Consulted Mediated Suggested Contributed Mentored Supervised Controlled Motivated Surveyed Convinced Operated Teamed Co-operated Organised Tested Counselled Negotiated Trained Created Performed Transitioned Defined Persisted Understood Delegated Pioneered Utilised Designated Planned Valued Designed Verified NAME 100 Adress Tel: 416.555 5555 e-mail: yourmail@gmail.com Position HIGHLIGHTS OF QUALIFICATIONS -Word/adjective/verb + Skill + Validation -In this section you have to provide with the skills that the job posting is requiring in the same order of importance required by employer. This is an index and it has to be validated on the personal experience - Outstanding communication skills demonstrated as customer service representative at CIBC PROFESSIONAL EXPERIENCE Company Position, city 2011 - Present -Verb + Description + Result -In this section you validate the highlights of qualifications by creating accomplishment statements. They have to be result oriented and not task oriented. -Task oriented: Executed customers transactions (not recommended) - Result oriented: Executed customer transactions efficiently resulting in increased sales (recomended Company Position, city - 2011 - Present OTHER EXPERIENCE Company Position, city - 2011 - Present EDUCATION & TRAINING Program, School. City, Courses include: 2011 INTERESTS - one, two, three.