HOW PATIENT ENGAGEMENT SOLUTIONS CAN PAVE THE WAY FOR BETTER CARE
DELIVERY
Today, the Healthcare industry is solely dependent on the new digital healthcare technology to
improve an individual's health and wellness. Various healthcare mobile apps and gadgets are
booming the healthcare industry. This digital transformation has led to easy and quick access to
all types of medical services. Digital Healthcare tools gather every data that allows individuals to
trace every detailed information about their health and even consult a doctor. It provides clinical
support and direct communication between the doctors and the patients, increasing the patient's
retention and loyalty towards this customer-centric technology.
Patient Engagement Solutions​ systematically monitors the patient's healthcare journey by
engaging patients to make informed healthcare decisions by being more responsive, open, and
transparent towards their healthcare routine. The ​Patient Engagement Systems​ also provides a
mutual understanding between the patients and the doctors. It monitors the patient's quality
care, and it is easy to get access to patient's bill payments, tele-medicines, electronic health
records, medical insurances, etc. Patients can gain complete security across different patient
engagement portals. In return, patients' feedback provides insight into their needs and
preferences to improve patients' quality and safety. ​Patient engagement in Healthcare​ is rapidly
growing in the area of health care education.
Patient Engagement Solution is depending on five factors such as :
1. Patients
2. Their Health conditions
3. Healthcare professionals such as doctors and nurses
4. Patient's healthcare safety behavior
5. Healthcare Challenges
Conclusion:Patients are dedicated to minimize harm in their care and implementing the lessons learned
from healthcare experiences. ​Patient engagement platform ​actively promotes patient's feedback
on follow-up actions taken about the issues they faced hence, providing them with accurate and
up-to-date information about treatment and safety.