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Arena Etiquette Sept 11, 2020

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Centralized Allocations
Arena Etiquette
❖ All individuals must complete a COVID-19 self- screening assessment prior to entering the
city facility.
• If participants/coaching staff or spectators have any COVID-19 symptoms posted at
the door, they are not permitted in the facility.
❖ Provide 2 Metre distancing throughout the facility.
❖ Follow directional flow arrows, decals and visual markers to maintain distancing.
❖ Masks and face coverings are required whenever participants are not actively engaged in
physical activity. For example, masks must be worn
• In Change rooms
• In the lobby
• If you are coaching
• If you are a spectator
• At all times unless actively engaged in a physical activity
❖ Where possible separate Entrance and Exit points will be designated to assist with proper
traffic flow
❖ Hand Sanitizer will be available at the entrance/exit.
❖ Doors are managed by designated volunteer/coach (Safety Officer) selected by user group.
A city employee (Greeter) will offer assistance with facility specific information, policies and
procedures.
❖ A maximum of 25 Participants on the ice plus registered coaching staff.
❖ A maximum of 25 Spectators may enter the facility
❖ Participants are given access to the building 20 minutes prior to the booking
❖ Spectators are asked to enter at the beginning of the of their ice time unless accompanying
a child who requires assistance.
❖ Spectators are asked to exit the arena once the flood begins to assist with transition of
rentals.
❖ Contract Holder has access to the assigned Change Room 20 minutes prior and 20 minutes
post booking
❖ Spectators are not permitted in the change room
• Participants are encouraged to arrive dressed in gear as much as possible.
• Change rooms provide 2 metre visual markers (7-12 participants)
• Change Room showers are currently closed
• It is recommended players arrive with a filled water bottle.
❖ No indoor dryland training
❖ No spitting
❖ The City of Ottawa COVID-19 Conditions of Use for Arenas must be followed at all times,
failure to comply will result in immediate removal from the facility, non-refundable ice
cancellation and review of future contract bookings.
❖ All users must comply with all current guidelines, regulations and recommendations related
to COVID-19 by Ottawa Public Health, the Municipal and Provincial government, the sport
governing body and their Association.
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