Name________________________
Date:________________________
Finals-Computer Maintenance
Directions: Please read the question thoroughly and answer with the correct answer.
1. The __________ is a holding area for files before their final deletion from a storage
device.
a)
b)
c)
d)
Cookie bin
Hard drive
Disk cleanup
Recycle Bin
2. __________ is a small text file that a website uses to identify a specific computer.
a)
b)
c)
d)
System updates
Backups
Fragmented files
Cookies
3. Are cookies harmful to your computer? True or False _ ___________
4. Hardware can be easily replaced when stolen or damaged, but ________cannot.
a) RAM
b) Computers
c) Data
d) Hard drives
5. Businesses use these along with intrusion devise to protect data.
a)
b)
c)
d)
Firewalls
Hacker deterrent software
Power supply boxes
Viruses
6. Which device is an output device?
a)
b)
c)
d)
Monitor
Mouse
Keyboard
Scanner
7. What is a back-out plan?
a) When you break the computer
b) When you restore the computer back to its original state after going thru all
troubleshooting steps.
c) When the computer is browning out
d) When the computer is blinking off and on
8. What is the difference between hardware and software? (complete sentence form)
______________________________________________________________________________
___________________________________________________________________________
9. Which device is an input device?
a)
b)
c)
d)
Monitor
Keyboard
Speaker
Hard drive
10. Which one is the brain of the computer?
a)
b)
c)
d)
RAM
Rom
Hard drive
CPU
11. Where does your computer store its memory temporary?
a)
b)
c)
d)
CPU
Hard drive
RAM
ROM
12. What is escalation?
________________________________________________________________________
________________________________________________________________________
13. What is a firewall?
______________________________________________________________________________
______________________________________________________________________________
14. Please explain what Peripheral devices are?
______________________________________________________________________________
_____________________________________________________________________________
15. Name the troubleshooting steps.
1.
2.
3.
4.
5.
6.
7.
16. How does good documentation help in the troubleshooting process?
________________________________________________________________________
________________________________________________________________________
17. Why is checking the obvious first so important in the troubleshooting step?
________________________________________________________________________
________________________________________________________________________
18. What is a Network Card?
________________________________________________________________________
________________________________________________________________________
19. What is a Router?
a)
b)
c)
d)
a computer packet
a switch
a modem
a networking device that forward data packets between computer networks
20. Where does a computer store information long-term?
a)
b)
c)
d)
CPU
ROM
Heat sink
RAM
21. Data is divided into small units called?
a)
b)
c)
d)
Segments
Protocol
Digital packages
Packets
22. What part of the computer is this?
a)
b)
c)
d)
RAM
ROM
Hard drive
Speaker
23. What part of the computer is this?
a)
b)
c)
d)
Monitor
CPU
RAM
ROM
24. What part of the computer is this?
a)
b)
c)
d)
Hard drive
Data
RAM
SATA Cable
25. What part of the computer is this?
a)
b)
c)
d)
Computer case
Processor
Tv
SAT Cable
26. What part of the computer is this?
a)
b)
c)
d)
SATA cables
VGA cables
VPA cables
STS cables
27. Computer labs should have _________________ floors to avoid static electricity
damaging to the computers.
a)
b)
c)
d)
Fluffy carpet
Hardwood
Anti-static or tile
Marble floors
28. Adding ________ to a computer helps increases performance, speed and usability.
a)
b)
c)
d)
ROM
Microprocessors
Hard drives
RAM
29. This is a process used to delete temporary files that are not needed.
a)
b)
c)
d)
Disk cleanup
Recycle bin
Virus
Hackers
30. This process organizes the data files so they are all stored together.
a)
b)
c)
d)
Disk cleanup
Disk Fragmentation
Disk Defragmentation
Preventative Maintenance