CONTINGENT PAY 1 2 3 4 5 6 7 8 9 10 11 12 1/19/2021 Contingent pay defined Incidence of contingent pay Criteria for contingent pay The case for contingent pay The case against contingent pay Performance-related pay model Competence-related pay model Contribution-related pay Contribution-related pay model Pay for performance versus pay for contribution Factors affecting choice Contribution pay in a car company By BPP 1 CONTINGENT PAY DEFINED Contingent pay is pay that varies in relation to performance, competence or contribution. CRITERIA FOR CONTINGENT PAY • • • • • Individuals and teams should have a ‘clear line of sight’ between what they do and the reward they will receive for doing it. They need to be clear about the targets and standards required. The reward must be seen to be attainable and worth having. The basis upon which contingent pay decisions are made should be perceived as being fair. The arrangements for contingent pay should be transparent and easy to understand. 1/19/2021 By BPP 2 Merits - CONTINGENT PAY Pay better people more Deliver message that performance, competence and contribution are important Support culture change Focus on key objectives and values requirements Define and manage expectations – performance and behaviour Attract and retain good quality people. Note: contingent pay, especially performance-related pay, is said to motivate people. But there is no evidence that this is the case simply because it seldom meets the criteria set out in slide 3. There is a much stronger case for the use of intrinsic rewards as part of a total rewards policy to produce longer-term motivation. But the other arguments for contingent pay as set out above are still valid. 1/19/2021 By BPP 3 Demerits - CONTINGENT PAY Problems of: defining criteria measurement achieving fairness and consistency gender bias performance management, which may not exist or is ineffective relying on capability and willingness of managers trade union hostility limited funds inhibiting team work ability to motivate (the rewards may be insufficient to provide long-term motivation: those who do get rewards can therefore be disappointed, while those who don’t get rewards will be demotivated). 1/19/2021 By BPP 4 PERFORMANCE-RELATED PAY MODEL Pay related to the achievement of agreed results (targets or outcomes) Pay Performance Formula Rating Performance Agreed outcomes (targets) 1/19/2021 Performance measures By BPP 5 COMPETENCE - RELATED PAY MODEL Pay related to the level of competence achieved Agreed competence levels 1/19/2021 Competence level definitions Competence (evidence of level) Rating or assessment By BPP Formula or methodology Competencerelated pay 6 CONTRIBUTION - RELATED PAY COMPOSITIONS Outcomes What results have been achieved 1/19/2021 Contribution The part played by someone in achieving a team or organizational goal By BPP Inputs How the results have been achieved 7 CONTRIBUTION-RELATED PAY MODEL Agreed outcomes (targets) Performance measures Performance (results achieved) Rating or assessment Agreed competence levels 1/19/2021 Competence level definitions Formula or methodology Contribution pay Competence (evidence of level) By BPP 8 CONTRIBUTION PAY IN an AUTOMOBILE COMPANY Outputs • Sales margin Commission • Sales revenue • Product mix • Call/conversion rates Throughputs • Activity rates Incentives • Teamwork • Customer ratings • Market/product knowledge Inputs • Sales/customer service skills Base pay rise • Planning/organizing skills • Past performance 1/19/2021 By BPP 9 CONTRIBUTION PAY IN A CONSUMER PRODUCTS MANUFACTURER Objectives Competencies Interim Values review Performance review Vision and strategy Reward and recognition Career management 1/19/2021 By BPP Training and development 10 CONTRIBUTION PAY IN A MANUFACTURING COMPANY New salary Market worth Personal value Capabilities Personal required capabilities Business Performance plan review 1/19/2021 Performance Objectives objectives agreement By BPP Job family comparisons Performance Bonus11