Independent University Bangladesh ENG 105.16: Business English Faculty: Dr. AKM Zakaria Midterm Examination, Autumn’ 2020 Marks- 20, Time- 90 minutes __________________________________________________________ ___ The figures in the right indicate marks for each question. Answer all the following questions. 1. Read the passage below and answer the questions that follow: The diseases connected to smoking are a big problem. Doctors think that the annual medical cost for lung cancer, heart disease, and other illnesses connected to smoking is between 12 and 35 million pounds. And smoking costs society money in other ways. Between 27 and 61 billion pounds are spent each year on sick days when people don't go to work, on wages that you don't get when you don't go to work, and on work lost at the company when you are sick. This money counts the wages from people who die of cancer at young age and stop paying taxes. This does not count fire started by cigarettes, which kill fifteen hundred people yearly and injure another four thousand. Smoking costs every man, woman arid child in the UK from one hundred and ten to two hundred and fifty pounds each year in the lost work and wages. When you add another fifty to one hundred and fifty pounds yearly in insurance cost that comes to one hundred and sixty to four hundred and ten pounds. If everyone stopped smoking, a family of four could have up to one thousand six hundred and forty pounds a year more. Smoking will also cause other problems. People who don't smoke will live longer, and so they will take money from the government when they are old. But they will also work for more years and pay more taxes. In the end, the value of a non-smoking nation is not in pounds. The good health of the people is the true value for us all. Write whether the following statements are True or False: 1X5=5 a) If everyone stopped smoking, all the United Kingdom would have more money.__________ b) Every year companies lose wages because of the disease. ___________ c) If everyone stopped smoking, a family of four could have from 1,340 to 1,430 pounds more each year. ____ d) The true value for the UK of not smoking is good health. ________ e) This text is about how much the UK get if everyone stopped smoking. ________. 2. Read the email below and write a suitable response: 5 From: akkhan@yahoo.com To: robin123@hotmail.com CC: Subject: Some urgent info required Hi Robin, I hope that everything is OK over there. I just have a few questions about the Airport Project. First, can you give me an update on where you are on the project? I'd also appreciate if you could explain what the current issues with the delivery system are? And confirm when you expect them to be resolved. Also, at the end of our last meeting I asked for a copy of the latest Project Report. I still haven't received one. Can you forward it to me? Can you also confirm if the post-installation support covers the equipment 24 hours a day? And what is actually included in the support? We'd especially like to know if the cost of parts and labour-cost are included in the package or not? We need this information as soon as possible. And lastly, we're thinking about extending the period of the post-installation support from your company from 6 months to 12 months. Can you give us a quote for this extension? Please get back to me with the information as soon as possible. Thanks, AK Khan Development Manager 3. Answer the following business letters: 5 X 2 = 10 a) Imagine you along with your innovative friends have successfully invented an automatic paddy harvester for the first time in Bangladesh. Also, keep in mind that Bangladesh is an agricultural country and this device has huge business potential. Now write a letter of sales to the potential clients for the promotion of this product. b) Suppose you have recently purchased 200 Laptops from Chinese manufacturer for your clients during this increasing demand of online education at all levels in Bangladesh. However, after the sales of these laptops, you have started receiving frequent complaints from your retail clients. Now, being the General Manager of Rayan Computers Ltd, IDB Bhaban, Dhaka, write a letter of complaint to the manufacturer/supplier in China asking for suitable adjustment. Invent all the necessary details for your claim letter.
