If the work is subdivided into smaller tasks, this is an example of
span of control
departmentalization
division of labor
delegation
C
In ______ organizations, more decisions are made at lower levels.
decentralized
matrix
functional
centralized
A
If the jobs are specialized and grouped according to business functions and skills they require, it
can be described as an __________Organization.
Matrix
divisional
functional
product
C
______ is a formal system of relationships that determine lines of authority and thetasks assigned
to individuals and units.
Unity of command
Vertical dimension
Span of control
Organization structure
D
______ entitles a manager to directly control the work of subordinates by hiring, discharging,
evaluating, and rewarding them.
Chain of command
Line of authority
Staff authority
Unity of command
B
Which of these describes a goal setting program for managers and subordinates?
Line authority
Management by objectives
Chain of command
Staff authority
B
Which of the following outlines the number of subordinates who report to a manager as well as
the number of managers available?
Unity of command
Span of control
Departmentalization
Vision statement
B
The process of structuring both human and physical resources to accomplish organizational
objectives is called:
organizing
formalization
centralization
departmentalization
A
The framework of interrelationships among individuals and departments that describe
relationships of reporting and accountability is called:
chain of command
functional arrangement
specialization
organizational structure
D
Which of the following teams is formed for the propose of planning, implementing and/or
evaluating projects?
task teams
project teams
communication teams
quality teams
B
A process of retaining authority in the hands of a few high level managers is called:
centralization
decentralization
formalization
none of the above
A
Which of the following is not an advantage of decentralization?
management develop their own decision-making skills
managers can exercise more autonomy
managers are more motivated
none of the above
D
Which form of departmentalization would be most appropriate in companies that have distinctly
different product lines?
functional departmentalization
product departmentalization
customer departmentalization
geographical departmentalization
B
An organizational structure in which more than one type of departmentalization is employed is
called:
mixed departmentalization
process departmentalization
matrix form
centralization
A
A cross functional organizational structure in which individuals performing one function, such as
accounting, are to the senior executive in finance and also to another senior executive in a
geographical, product, or customer department is called:
line organization
matrix form
informal organization
bureaucratic organization
B
Determining the number of people who are accountable to a single manager refers to:
chain of command
degree of centralization
span of control
degree of specialization
C
Dividing Canada into the Maritimes Region, Western Canada, Ontario & Quebec would be
departmentalization by:
customer
location
function
product
B
Design engineers at Ford advise production personnel about what products to use in making a
product. This is an example of ____________ authority.
staff
group
line
line & staff
A