MGMT 107 Introduction to Management Information Systems 1.The most important component of an information system is: 1.Hardware 2.Software. 3.People. 4.Data. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 1.The most important component of an information system is: 1.Hardware 2.Software. 3.People. 4.Data. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 2.In order to be cost-effective, information must be: 1.Timely. 2.An input to another system. 3.Comprehensive. 4.Worth the cost of producing it. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 2.In order to be cost-effective, information must be: 1.Timely. 2.An input to another system. 3.Comprehensive. 4.Worth the cost of producing it. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 3.The intensity of each of Porter’s Five Forces determines: 1.The bargaining power of buyers. 2.How profitable the industry is. 3.How long the company will be in business. 4.How high the entry barriers will be. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 3.The intensity of each of Porter’s Five Forces determines: 1.The bargaining power of buyers. 2.How profitable the industry is. 3.How long the company will be in business. 4.How high the entry barriers will be. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 4) The National Football League (NFL) is the undisputed leader in the professional American football industry (college football games are played at different times so as not to compete for the same viewers). Recent attempts to launch competing leagues (USFL, XFL, and AFL) have been unsuccessful, but the NFL is compelled to spend an enormous amount of money and effort innovating and marketing its entertainment services. This is an example of which of the Five Forces? 1. 2. 3. 4. Bargaining power of suppliers. Rivalry among existing firms. Threat of new entrants. Threat of substitutes. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 4) The National Football League (NFL) is the undisputed leader in the professional American football industry (college football games are played at different times so as not to compete for the same viewers). Recent attempts to launch competing leagues (USFL, XFL, and AFL) have been unsuccessful, but the NFL is compelled to spend an enormous amount of money and effort innovating and marketing its entertainment services. This is an example of which of the Five Forces? 1. 2. 3. 4. Bargaining power of suppliers. Rivalry among existing firms. Threat of new entrants. Threat of substitutes. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 5) Locking in customers and suppliers to your company’s product or service is an example of: 1.Switching costs. 2.Product differentiation. 3.Establishing alliances. 4.Competitive advantage. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 5) Locking in customers and suppliers to your company’s product or service is an example of: 1.Switching costs. 2.Product differentiation. 3.Establishing alliances. 4.Competitive advantage. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 6.Businesses seek to use IT in order to gain __________ over other businesses seeking the same customers. 1.Sway. 2.Competitive advantage. 3.Dominance. 4.Relative advantage. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 6.Businesses seek to use IT in order to gain __________ over other businesses seeking the same customers. 1.Sway. 2.Competitive advantage. 3.Dominance. 4.Relative advantage. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 7) Every stage of the value chain accumulates __________ and adds value to the product. 1.Experience. 2.Defects. 3.Costs. 4.Service. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 7) Every stage of the value chain accumulates __________ and adds value to the product. 1.Experience. 2.Defects. 3.Costs. 4.Service. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 8) A strategic __________ with other organizations might be used to establish standards, reduce purchasing costs, and jointly promote products. 1.Alliance. 2.Lawsuit. 3.Rivalry. 4.Switching cost. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 8) A strategic __________ with other organizations might be used to establish standards, reduce purchasing costs, and jointly promote products. 1.Alliance. 2.Lawsuit. 3.Rivalry. 4.Switching cost. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 9) In a one-to-many relationship, the foreign key is stored in the table on the __________ side of the relationship. 1.Important. 2.Many. 3.One. 4.Cardinal. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 9) In a one-to-many relationship, the foreign key is stored in the table on the __________ side of the relationship. 1.Important. 2.Many. 3.One. 4.Cardinal. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 10) When transforming a data model into a database design, designers represent relationships by: 1.Using attribute keys. 2.Using identifier keys. 3.Using primary keys. 4.Using foreign keys. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 10) When transforming a data model into a database design, designers represent relationships by: 1.Using attribute keys. 2.Using identifier keys. 3.Using primary keys. 4.Using foreign keys. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 11) Private IP addresses are valid within: 1.A LAN. 2.A WAN. 3.A domain. 4.The Internet. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 11) Private IP addresses are valid within: 1.A LAN. 2.A WAN. 3.A domain. 4.The Internet. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 12) It is not illegal for a company like Microsoft to dominate a market. Regulators get involved when that domination might: 1.Stifle competition and hurt consumers. 2.Lead to excessive pay for executives. 3.Make it hard to predict future sales and tax revenues. 4.Cause executives to be overconfident and vulnerable to competitors. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 12) It is not illegal for a company like Microsoft to dominate a market. Regulators get involved when that domination might: 1.Stifle competition and hurt consumers. 2.Lead to excessive pay for executives. 3.Make it hard to predict future sales and tax revenues. 4.Cause executives to be overconfident and vulnerable to competitors. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 13) Suppose you want to track items with several themes. Which of the following works best to organize the data about these items? 1.A database 2.An operating system 3.A spreadsheet 4.A table 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 13) Suppose you want to track items with several themes. Which of the following works best to organize the data about these items? 1.A database 2.An operating system 3.A spreadsheet 4.A table 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 14) Which of the following does not have an IP address? 1.Email addresses. 2.Private addresses. 3.Server computers. 4.Client computers. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 14) Which of the following does not have an IP address? 1.Email addresses. 2.Private addresses. 3.Server computers. 4.Client computers. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 15) Which of the following is not an output device? 1.Projector 2.Printer 3.Keyboard 4.Monitor 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 15) Which of the following is not an output device? 1.Projector 2.Printer 3.Keyboard 4.Monitor 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 16) Which is not true about Sarbanes-Oxley Act? 1.It was enacted on July 30, 2002. 2.It was resulted from the discovery of Moore’s Law. 3.It has IT implications. 4.Companies need to establish a central database to support near real-time financial reporting. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 16) Which is not true about Sarbanes-Oxley Act? 1.It was enacted on July 30, 2002. 2.It was resulted from the discovery of Moore’s Law. 3.It has IT implications. 4.Companies need to establish a central database to support near real-time financial reporting. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 17) A password should be: 1.Very easy to remember, like a pet’s name. 2.A combination of letters, numbers and punctuations marks. 3.Written down in case you forget it. 4.Never changed if the administrator assigned a random one. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 17) A password should be: 1.Very easy to remember, like a pet’s name. 2.A combination of letters, numbers and punctuations marks. 3.Written down in case you forget it. 4.Never changed if the administrator assigned a random one. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 18. This is a diagnostic trace from a client computer to the EEE server “eee.uci.edu”: C:\>tracert en.wikipedia.org Tracing route to rr.pmtpa.wikimedia.org [208.80.152.2] over a maximum of 30 hops: 1 2 3 4 5 6 7 8 9 10 11 1 ms 29 ms 3 ms 3 ms 2 ms 2 ms 3 ms 96 ms 67 ms 74 ms 78 ms <1 ms 9 ms 3 ms 12 ms 2 ms 2 ms 3 ms 39 ms 69 ms 74 ms 79 ms 1 ms gateway.cca1-arc.reshsg.uci.edu [169.234.64.117] 4 ms kazad-dum-vl123.ucinet.uci.edu [128.200.2.222] 2 ms dc-lax-dc1--dc-uci-egm.cenic.net [137.164.24.41] 6 ms dc-lax-core2--lax-agg2-ge.cenic.net [137.164.46.113] 2 ms dc-lax-peer1--lax-core2-ge.cenic.net [137.164.46.118] 2 ms xo--lax-px1-ge.cenic.net [198.32.251.46] 2 ms te-4-1-0.rar3.la-ca.us.xo.net [207.88.12.153] 36 ms 207.88.12.45.ptr.us.xo.net [207.88.12.45] 72 ms 207.88.14.42.ptr.us.xo.net [207.88.14.42] 77 ms w006.z207088246.xo.cnc.net [207.88.246.6] 74 ms rr.pmtpa.wikimedia.org [208.80.152.2] Trace complete. C:\> From the first line of the output, it is apparent that there really is no server named “en.wikipedia.org”… a server called “rr.pmtpa.wikimedia.org” handles the traffic for EEE. What are the numbers after “rr.pmtpa.wikimedia.org”? 1. 208 stands for rr, 80 stands for pmtpa, 152 stands for wikimedia, and 2 stands for org. 2. 2 stands for rr, 152 stands for pmtpa, 80 stands for wikimedia, and 208 stands for org. 3. It is the Internet Protocol address for the server, and there is no direct relationship between the name and the numbers. 4. This is the 208,080,152,002nd time that someone has connected to this particular server. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 18. This is a diagnostic trace from a client computer to the EEE server “eee.uci.edu”: C:\>tracert en.wikipedia.org Tracing route to rr.pmtpa.wikimedia.org [208.80.152.2] over a maximum of 30 hops: 1 2 3 4 5 6 7 8 9 10 11 1 ms 29 ms 3 ms 3 ms 2 ms 2 ms 3 ms 96 ms 67 ms 74 ms 78 ms <1 ms 9 ms 3 ms 12 ms 2 ms 2 ms 3 ms 39 ms 69 ms 74 ms 79 ms 1 ms gateway.cca1-arc.reshsg.uci.edu [169.234.64.117] 4 ms kazad-dum-vl123.ucinet.uci.edu [128.200.2.222] 2 ms dc-lax-dc1--dc-uci-egm.cenic.net [137.164.24.41] 6 ms dc-lax-core2--lax-agg2-ge.cenic.net [137.164.46.113] 2 ms dc-lax-peer1--lax-core2-ge.cenic.net [137.164.46.118] 2 ms xo--lax-px1-ge.cenic.net [198.32.251.46] 2 ms te-4-1-0.rar3.la-ca.us.xo.net [207.88.12.153] 36 ms 207.88.12.45.ptr.us.xo.net [207.88.12.45] 72 ms 207.88.14.42.ptr.us.xo.net [207.88.14.42] 77 ms w006.z207088246.xo.cnc.net [207.88.246.6] 74 ms rr.pmtpa.wikimedia.org [208.80.152.2] Trace complete. C:\> From the first line of the output, it is apparent that there really is no server named “en.wikipedia.org”… a server called “rr.pmtpa.wikimedia.org” handles the traffic for EEE. What are the numbers after “rr.pmtpa.wikimedia.org”? 1. 208 stands for rr, 80 stands for pmtpa, 152 stands for wikimedia, and 2 stands for org. 2. 2 stands for rr, 152 stands for pmtpa, 80 stands for wikimedia, and 208 stands for org. 3. It is the Internet Protocol address for the server, and there is no direct relationship between the name and the numbers. 4. This is the 208,080,152,002nd time that someone has connected to this particular server. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 19) Suppose a database table contains a foreign key. Which of the following must be true about the table? 1.It has no repeated values in the foreign key. 2.It is on the many side of a one-to-many or many-to-many relationship. 3.It is normalized. 4.It is on the one side of a one-to-many or one-to-one relationship. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 19) Suppose a database table contains a foreign key. Which of the following must be true about the table? 1.It has no repeated values in the foreign key. 2.It is on the many side of a one-to-many or many-to-many relationship. 3.It is normalized. 4.It is on the one side of a one-to-many or one-to-one relationship. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 20.Which of the following depicts a many-to-one relationship in which many instance of X can be associated with one instances of Y? a) b) X X Z Y Y c) d) X X Z Y Y 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 20.Which of the following depicts a many-to-one relationship in which many instance of X can be associated with one instances of Y? a) b) X X Z Y Y c) d) X X Z Y Y 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 21) A children’s sports league is currently keeping its records on paper and has asked you to design a data model so they can track their information in a database. For each child, the league has: first name, last name, age, address, whether a boy or a girl, and a note to indicate asthma or other medical conditions. They tell you that first and last name is good enough to identify a child. Each child has his or her own emergency contact, and for each emergency contact the league has: name, phone number, and relationship to the child. The league intends to use this database for many years, and over time each child will be on multiple teams. Of course, each team will have several children on it, and the league tracks the following about each team: sport, team name, coach’s name, number of wins, number of losses, and number of ties. For each child-team assignment, the league tracks the jersey number and position the child plays on that team. Create the entity relationship diagram for an appropriate data model. Be sure to indicate the identifier for each entity (if any) and the relationships between entities using the crow’s-feet method. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 21) child Child_ID (PK) First Name Last Name Age Gender Medical Condition Street-Number City State Zip emergency EmContact_ID (PK) EMContact_Name EMContact_Phone EMContact_Relationship child-team Child_ID (FK) Team_ID (FK) Jersey Number Position team Team_ID (PK) Sport Team Name Coach's Name # wins # losses # ties 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 22) The Internet has affected the video rental industry in profound ways. Prior to the Internet, brick-and-mortar stores would buy VHS cassettes from studios and rent them to consumers. Advances in information technology transitioned the industry to DVDs, but this did not have a major impact… the stores simply started buying new movies in DVD format. What really changed the industry was the creation of IT linkages between the studios and the stores. Now a studio could see exactly when a particular copy of a movie was rented; this allowed the store to hold many copies of a movie and pay the studio a percentage whenever one of them is rented. It also enabled three new distribution channels: video on demand, mail order (Netflix), and unattended vending machine (Redbox). Using Porter’s Five Forces, describe the changes to the “video rental” industry from the introduction of the Internet and digital distribution. The rental companies’ suppliers are the studios. The rental companies’ buyers are individual consumers. Netflix and Redbox are part of this industry… they just use different distribution channels than most of their competitors. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 • • • • • Supplier’s Bargaining Power: • stronger: studio has information of sales at stores • unchanged: competitiveness in film making industry has not changed Buyer’s Bargaining Power: • stronger, customers have more choices • weaker, as quality of DVD has improved, it attracts more customers Threat of Substitutes: • stronger, video on demand, even piracy, is cheaper Threat of New Entrants: • stronger, lower upfront fixed cost as the store only pays when a DVD is rented, allows a lower barrier of entry Rivalry among Existing firms: • stronger, number of stores increases, homogeneous product that is difficult to allow product differentiate, may lead to price war and lower profit in general GOOD LUCK !