Uploaded by Herle Caldoza

Code of Ethics

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Code of Ethics For Your Clients
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Do the best toy can do on every single job
Charge consistent and fair fees to clients
No discrimination policy, race, religion, gender, age, sexual preference, or nationality
Provide prompt and polite handling of all requests and complaints
Meet and exceed the needs, and expectations of customers
Show up and work with a positive attitude
Respect the client’s privacy. Keep all conversations, information, funny, bad or weird stories
about clients to yourself
Code of Ethics For Your Employees
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Pay consistent and fair wages to employees
No discrimination policy: race, religion, gender, age, sexual preference or nationality
Provide employees with proper protective equipment, training, and guidance
Listen with the intent to understand
Speak with the intent to be understood
Be patient, be kind and be fair
Maintain professional boundaries
Always look for the best in your employees
Code of Ethics For Social Media
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Keep all social media G-rated and family friendly
No cursing allowed in any social media posts including posts to personal accounts
No bullying, blaming, knocking, or judging others in any public format
Avoid emotionally charged debates (religion, politics, prejudice)
Refrain from posting, reposting or sharing offensive images. These include memes that
are insulting or making fun of others
 Avoid public cat fights. This includes someone knocking you, and being defensive in
your response. Take those conversations offline in direct messages, private messages,
instant messages etc. Nobody wins from a public dramatic spot
Code of Ethics For Your Business
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Adopt a policy of honesty and humility
Accept when you are wrong and move swiftly to correct mistakes
Follow all state federal regulations
Dedicate time and budget resources to growing your business
Your business is an extension of the residential cleaning industry- lead by example
Leave the world a cleaner place that when you found it
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