HYPERCARE SUPPORT
Achieving the value of your transformational investment in Workday requires not only a
successful implementation, but also a smooth transition from deployment project to
ongoing operations. OneSource Virtual provides a best practice approach with focused
attention during the crucial stages right before and immediately after go live with your
new Workday solution. Our team of experts can help you achieve a smooth landing through
a series of readiness checkpoints and tactical transition sessions.
P R E PA R I N G F O R A S U C C E S S F U L G O L I V E
O S V ’ S H Y P E R C A R E A P P R OAC H
You face key challenges when transitioning a new solution to
With our large BPaaS practice, OSV has the most experience
ongoing operations.
in the industry with successful transitions to ongoing operations.
° Governance Aligned to HR and Finance Strategy
ngoing Business Processes – Issue Management,
° O
Enhancement, Employee Help Desk
° First Payroll
° Employee and Manager Change Management
° Application Monitoring
° Knowledge Transfer
° Data Cleanliness/Updates
We have defined a best practice approach that organizes
and optimizes the transition process. Maximize your employee’s
time while taking full advantage of OSV’s resources creating
a fully collaborative environment, as if you had an entire team
of Workday experts on staff:
° Implementation Project
° Ongoing Application Management Services
° Business Process as a Service (BPaaS)
° Service Enablement
Our approach starts 45 days prior to go live and runs 45
days after go live.
OSV Hypercare Support is included with all OSV implementations.
Contact your representative today to learn more about
Hypercare and other ways OSV AMS services can help you.
OSV OFFICES
DALLAS, TEXAS
|
MESA, ARIZONA
www.onesourcevirtual.com
V2.1 | 02.18
|
D E R R Y, N O R T H E R N I R E L A N D
|
LONDON, ENGLAND