HUSHWARIYA WORK EXPERIENCE CUSTOMER CARE OFFICER Singapore Power Ltd | Jul 2019 - Sep 2019 Position Level : Non - Executive Assist with customer’s enquiries regarding SP POWER (PUB, Gas, Electricity etc.) via emails, letter, phone calls Specifications from waivers, refunding, payment enquiries, billing, hardships cases, MP cases and etc. ACADEMIC HISTORY KAPLAN HIGHER EDUCATION ACADEMY (ASIA PACIFIC MANAGEMENT INSTITUTE) DIPLOMA IN COMMERCE | APRIL 2014 – DEC 2014 Major : Banking & Finance HONG KAH SECONDARY SCHOOL GCE 'O' Level | JAN 2004 - DEC 2013 CUSTOMER SERVICE OFFICER UNITED OVERSEAS BANK | APR 2018 - SEP 2019 Position Level : Non - Executive ( Corporate Banking ) Assist customer enquiries regarding personal and corporate banking via call mainly. Input case activities and do follow up calls or emails to customers. PERSONALITY HIGHLIGHTS OPERATION MANAGER Fun & Outgoing Efficient & Effective worker Honest & Independent worker Good sense of humour SKILLS SUNSHINE AIR TRAVELS | JAN 2017 - FEB 2018 Position Level : Executive Oversee company and handling of all admin work, finance and cash flows involved in the company Help to increase sales through marketing Assist customers with all travel plans and coordinate tours both inbound & outbound needs and enquirers Microsoft Word Mircosoft Powerpoint Excel LANGUAGES SERVICE EXECUTIVE DBS BANK | JAN 2015 - DEC 2015 Position Level : Fresh / Entry Level Bank teller, front line Assisting customer with daily banking needs such as cash withdrawals, deposits, opening of accounts etcs. English Tamil CONTACT DETAILS Email: firstname.lastname@example.org Phone: 8776 1052 CUSTOMER SERVICE OFFICER KS TITANIC EMPLOYMENT AGENCY | MAR 2011 - FEB 2014 Position Level : Junior Executive Preparing and arranging documents ( WPOL/ EPOL ) of domestic helpers to work in Singapore. Liaising with clients regarding any enquirers.