Microsoft Windows 7 Professional Edition Service Pack 1 (Build 7601)
Gigabyte Technology Co., Ltd. G31M-ES2L
iTunes 12.8.0.150
FairPlay 2.13.25
iPod Updater Library 12.0
Apple Mobile Device 11.4.1.46
Apple Mobile Device Driver 1.67.0.0
Bonjour 3.1.0.1 (333.18)
Gracenote SDK 3.06.1.3084
Gracenote MusicID 3.06.1.3084
Gracenote Submit 3.06.1.3084
Gracenote DSP 3.06.1.3084
iTunes Serial Number 2C72C2A020DA4798
Current user is an administrator.
The current local date and time is 2018-09-06 22:33:57.
iTunes is not running in safe mode.
WebKit accelerated compositing is disabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Intel Corporation, Intel(R) G33/G31 Express Chipset Family
**** Runtime Libraries ****
c:\windows\system32\msvcp140.dll: 14.10.25008.0
c:\windows\system32\vcruntime140.dll: 14.10.25008.0
c:\program files\itunes\ucrtbase.dll: 10.0.10586.212
c:\windows\system32\msvcr100.dll: 10.0.40219.325
c:\windows\system32\msvcp100.dll: 10.0.40219.325
c:\windows\system32\msvcr120.dll: 12.0.21005.1
c:\windows\system32\msvcp120.dll: 12.0.21005.1
c:\program files\norton security\engine\22.15.0.88\ucrtbase.dll: 10.0.14393.33
**** External Plug-ins Information ****
No external plug-ins installed.
Bonjour service 3.1.0.1 (333.18) is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:
Description:
IP Address:
Subnet Mask:
Default Gateway:
DHCP Enabled:
DHCP Server:
Lease Obtained:
{710C96D4-33C3-4D3E-9DE2-54840AD792E5}
Microsoft Virtual WiFi Miniport Adapter #2
0.0.0.0
0.0.0.0
0.0.0.0
Yes
Lease Expires:
Thu Jan 1 08:00:00 1970
Thu Jan 1 08:00:00 1970
DNS Servers:
Adapter Name:
Description:
IP Address:
Subnet Mask:
Default Gateway:
DHCP Enabled:
DHCP Server:
Lease Obtained:
{DC0CEF8C-ABAE-4E71-A088-1685628D7836}
802.11 USB Wireless LAN Card #3
192.168.43.132
255.255.255.0
192.168.43.1
Yes
192.168.43.1
Thu Sep 6 22:27:15 2018
Lease Expires:
Thu Sep 6 23:27:15 2018
DNS Servers:
199.85.126.10
199.85.127.10
Adapter Name:
Description:
IP Address:
Subnet Mask:
Default Gateway:
DHCP Enabled:
DHCP Server:
Lease Obtained:
{33C4006C-E27A-471A-8E11-1163D2AFEFD1}
Realtek PCIe GBE Family Controller
0.0.0.0
0.0.0.0
0.0.0.0
Yes
Lease Expires:
Thu Jan 1 08:00:00 1970
Thu Jan 1 08:00:00 1970
DNS Servers:
Active Connection: LAN Connection
Connected:
Yes
Online:
Yes
Using Modem:
No
Using LAN:
Yes
Using Proxy:
No
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2018-09-06 22:33:04.
**** CD/DVD Drive Tests ****
Drive is empty.
**** Device Connectivity Tests ****
iPodService 12.8.0.150 is currently running.
Apple Mobile Device 423.50.301.4 is currently running.
iTunesHelper 12.8.0.150 is currently running.
Universal Serial Bus Controllers:
Intel(R) N10/ICH7 Family USB Universal Host Controller - 27C8. Device is working properly.
Intel(R) N10/ICH7 Family USB Universal Host Controller - 27C9. Device is working properly.
Intel(R) N10/ICH7 Family USB Universal Host Controller - 27CA. Device is working properly.
Intel(R) N10/ICH7 Family USB Universal Host Controller - 27CB. Device is working properly.
Intel(R) N10/ICH7 Family USB2 Enhanced Host Controller - 27CC. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
Most Recent Devices Not Currently Connected:
iPad mini (Wi-Fi + Cellular) running firmware version 9.3.5
Serial Number:
DLXK9S8BF19M
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.