Indian Telecom PolicyUsage Of Network Resources Indian Telecom Regulator overlooking efficiency part of the Network Usage This describes pricing as a tool for regulator to bring in efficiency by optimizing deployment of Telecom Network resources. In absence of this approach the Network capacity deployed to handle the busy hour traffic (peak traffic intensity) is underutilized in non-busy hours. The pricing discrimination and revenue management were used by About The Thesis the operators with the sole objective of profit maximization. Pricing as a tool for improving Network utilization was never explored. In fact the TRAI, the Indian regulator never focused on Network Utilization, assuming competitive market forces will automatically take care of Network efficiency. The operators were able to pass on the inefficiency to the users and not took much initiative to overcome this inefficiency and only regulator can force them to for greater network traffic harmonization. • Operator Deploy Excess Network Resources/ Capacity to meet the Network KPIs ( also to take care of future growth and take advantage of economy of scale and scope). • Pricing approach adopted by the regulator- forbearance Background/ Purpose of The Study • Efficiency part of the network is overlooked by the Regulator • Peak/busy hour and off-peak NW utilization differ widely – “M” curve • Operator collude indirectly and pass on this inefficiency to the consumers • Telecom Regulatory Authority of India Consultation Paper onReview of Policy of Forbearance in TelecomTariff 6th February 2012 , Page 8 “The level of tariff increase affected by the telecom access providers as well as the timing of such hike points towards the possible prevalence of coordinated price activity behind the increase in tariffs Background/ Purpose of The Study • • • • • • • • • TRAI Focus Area Call Drop Other KPIs Radiation Norms ( EMF) Rollout Obligation ( MRO) Implementation of MNP Spectrum sharing/ trading Infra Sharing Law full interception Net. Neutrality • Efficient Network Usage Objective • • • • • • • • • Quality Quality Quality/Public Safety Network Reach/Penetration Competition Efficient usage of spectrum Efficient usage of infra Security Free/ inhibited growth of internet • Social benefit • The Regulator is overlooking the efficiency part of the deployed network. Responsibilities of TRAI “Measures to promote and efficiency to promote growth of telecom services” - page 32 , The Telecom Revolution in India- Technology, Regulation and Policy by Vardharajan and Sridhar 2012 Problem Statement • Hypothesis 1: Network resources (capacity) are not being utilized efficiently during off peak hours and differ widely • Hypothesis 2: There is scope of distribution of traffic in nonbusy hours by Regulator by implementing pricing tool. • Hypothesis 3: Regulator, by adopting pricing tool can make traffic distribution relatively uniform, and off load peak traffic • Effort should be made to utilize more off peak period • Automatically done in a fully competitive market ( TRAI assumed it is competitive market) What more can be done by TRAI? • The Regulator can frame policy/ guideline so that the operators focus more on Network Utilization in off peak hours. • Forcing operators to more utilize the off peak period • Pricing tools ( mandatory implementation off peak tariffs) • By KPIs ( enforcing penalty for violation of KPIs) • Economics, Quality of Service or Regulatory enforcement Division of TRAI (out of ten divisions), may take the initiatives. • The Regulatory intervention - implementing KPI - Peak Vs Non Peak utilization ratio may increase the Network Utilization and efficiency. • Available literatures do not specify any such ratio which is optimal • It may differ with technology, usage, and different stages of growth journey • Further study may be required , scope of future research Options Available To Regulator • Peak Pricing tool may be another option. Is it possible? If Yes, How? • Lot of studies had been undertaken on peak load pricing on Capacity Constrained Network for social welfare maximization • Customers will be benefitted • Operators benefitted • Increased growth and penetration • Studies have shown the network traffic is quite sensitive to pricing ( positively related) • Few of the operators ( Airtel) implementing “Happy Hour” usage in isolated manner to maximize the revenue ( focus is not on efficiency) The Indian Telecom Services Performance Indicators January 2 G- March, 2015 The Indian Telecom Services Performance Indicators January 3 GMarch, 2015 The Indian Telecom Services Performance 2018 -19 The Indian Telecom Services Performance 2018 -19 Typical Traffic Distribution on a Cellular System 100% 90% SUN 80% MON 70% TUE 60% 50% WED 40% THU 30% FRI 20% SAT 10% 0% Hour Typical “M” Curve (Source: Zte Presentation) • Focus of operator to meet KPIs (more on quality oriented) • Operators deploy resources based on the busy hour usage (traffic), differ from off peak usage Operators’ response to the KPIs • Operators deploy resources based on busy hour usage + traffic growth in near future • Off peak hour Network usage grossly underutilized • Existing KPIs neglect efficiency part • “M” curve indicates traffic pattern, flatter curve indicates more uniform usage, no KPI to monitor this dimension • The Regulator has no KPI to monitor deployed resources vs utilization of resources • The Regulator most probably thought market forces will take care of this utilization issue • Excess Resources deployment costs Operator in terms of Capex Expenditure • Excess Resources result inefficient usage of Network – Operation cost Increases • Presently the Regulator has adopted the tariff forbearance Disadvantage Underutilization • If all Operators continue to operate in the same mode ( collude) the in-efficiency will be passed on to the customers ( users)- Pay relatively high charges • It has been proved Network Growth and usage (traffic) is sensitive to price – Usage and growth increases with decreased price (Piyush JAIN, 2003, Jain, Muller, and Vilcassim,1999 , Bewley & Fiebig, 1988; Craver, 1976; Craver & Neckowitz, 1980; Lago, 1970; Rea & Lage, 1978; Schultz & Triantis, 1982; Yatrakis, 1972) What Regulator can possibly do? • Peak pricing traditionally used to maximise social benefit in capacity constrained industries where product or service is technologically not storable Like Power, Airport etc. “From an economic standpoint the problem is to find an appropriate price policy that leads to the correct amount of physical capacity and its efficient utilization, and that also covers the full social costs of the resources used.” PEAK LOADS AND EFFICIENT PRICING - PETER 0. STEINER (1957) • The regulator can use pricing as a tool for increasing off peak usage of Network. Reduced off peak charges may increase off peak Network usage • It has been observed telecom traffic ( usage) is sensitive to tariff ( pricing), usage increases with reduction in tariff. • It can also use KPI in terms of ratio of peak to off peak usage of Network (Present paper does not focus on it, may be scope of future study) Policy Making Body and RegulatorIndia • Ministry of Communication & IT • DOT ( Department of Telecom) 1985 • Telecom Board/ Telecom Commission ( 1989) Sam Pitroda • TRAI (Telecom Regulatory Authority of India) 1997 • TDSAT (Telecom Dispute settlement and Appellate Tribunal - TRAI Amendment Act, 2000 Decision Making Process for Telecom Policies TRAI Either Suo Moto or request from DOT Stake Holders’ opinion TRAI Posts Pre consultation Post Consultation paper Submits recomnd. to DOT Telecom Commission (TC) Examine recommend. Source : The Telecom Revolution in India – Technology Regulation and policy By Vardharajan, Sridhar Oxford University Press 2012 Conduct open-house Sessions TC submits policy proposals to Ministry of Comm. and IT Ministry Finalizes Policy and gets cabinet approval, if required Objective of Telecom Policy Early 1985 • Rapid growth of telecommunication sector • World class Telecom Infrastructure for rapid Economic growth. • To attract private capital to upgrade and expand telecommunication and services – competition& liberalization • Formation of DOT ( Department of Telecom) 1985 • Telecom Board/ Telecom Commission ( 1989) Sam Pitroda Post 1990 (First National Telecom Policy Declared-1994) • Implementation of earlier plan Objective of Telecom Policy • Introducing a regulator (Almost similar to global approach, split in functionality) to liberalize the market Formation of TRAI – 1997 • TRAI Amendment Bill 2000 : Formation of TDSAT • Implementation of National Telecom policy - 1994 • Connectivity on Demand • Increase Teledensity and penetration • All villages should be covered • Quality of Telecom services should meet world standard • Introducing the state of art technologies • To protect defence and security interest of the country VISION : “To provide secure, reliable, affordable and high quality converged telecommunication services anytime, anywhere for an accelerated inclusive socioeconomic development.” MISSION National Telcom Police 2012(Excerpts from the policy) 1. To develop a robust and secure state-of-the-art telecommunication network providing seamless coverage with special focus on rural and remote areas for bridging the digital divide and thereby facilitate socioeconomic development. 2. To create an inclusive knowledge society through proliferation of affordable and high quality broadband services across the nation. 3. To reposition the mobile device as an instrument of socio-economic empowerment of citizens. 4. To make India a global hub for telecom equipment manufacturing and a centre for converged communication services. 5. To promote Research and Development, Design in cutting edge ICTE technologies, products and services for meeting the infrastructure needs of domestic and global markets with focus on security and green technologies. 6. To promote development of new standards to meet national requirements, generation of IPRs and participation in international standardization bodies to contribute in formation of global standards, thereby making India a leading nation in the area of telecom standardization. 7. To attract investment, both domestic and foreign. 8. To promote creation of jobs through all of the above. The National Communications Policy aims to accomplish the following Strategic Objectives by 2022: National Telcom Police 2018 1. Provisioning of Broadband for All 2. Creating 4 Million additional jobs in the Digital Communications sector 3. Enhancing the contribution of the Digital Communications sector to 8% of India’s GDP from ~ 6% in 2017 4. Propelling India to the Top 50 Nations in the ICT Development Index of ITU from 134 in 2017 5. Enhancing India’s contribution to Global Value Chains 6. Ensuring Digital Sovereign TRAI – Statistics TRAI Statistics 2018-19 TRAI – Statistics • Out of total Teledensity 88% wireless contribution is 86% • Focus of study centre around wireless • All data collection and analysis centre around wireless/mobile communication Literature Review Studies Effect of price on traffic: • In developing countries like India, price elasticity of demand for telecommunication services is very high (Piyush JAIN, 2003) and plays an important role for traffic growth and uses pattern • Kyoung Cheon Cha et.al in their paper ―Managing and modeling the price reduction effect in mobile telecommunications traffic‖ (Kyoung Cheon Cha a, p. 2008), an individuallevel usage model for telecom services (for a Korean mobile telecom service provider) was developed and the effects on usage of a price reduction were analyzed Literature Review – Studies… Contd. • Optimal sequence of free traffic offers in mixed fee-consumption pricing packages‖ (Maurizio Naldi, 2010) discusses about pricing strategy based both on a fee and on a consumptionbased rate (with a free traffic level included in the bundle), to prevent churn, assuming that the customer's demand is statistically known and described by either the exponential or the Rayleigh probability distribution • Christoph Stork et.al in their paper titled ―Link between termination rates and retail prices in Namibia, Kenya and South Africa‖ (Christoph Stork, 2014) discuss the link between mobile termination rate reductions and retail prices in South Africa, Namibia and Kenya Literature Review – Studies… Contd. • Benchmarking telecoms regulation – The Telecommunications Regulatory Governance Index (TRGI) (Leonard Waverman, 2011) - It attempts benchmarking an index of the effectiveness of the institutional design of telecommunication regulators for 142 countries that belong to the International Telecommunications Union. • In the article ―Technology, efficiency and sustainability of competition in the Indian telecommunications sector‖ (Das, 2000) the author discusses the choice of any reform policy as the trade-off between the loss of scale and scope economies and cost saving from the reduction in inefficiency of the incumbent monopoly facing competition Literature Review – Studies… Contd. • OECD Communication Outlook 2013 (OECD, 2013) : The report was prepared in the relation of the OECD’s work on the analysis of communication policy in member countries. The report has one section on ; Main Trend in Pricing; “During the monopoly era, operators priced services using factors such as time of day or day of the week to determine which customers would pay higher prices and which were more price sensitive, employing efficiency-enhancing effects to manage peak loads on their networks. They also employed factors such as distance for much the same reason, regardless of what could have been dictated by directly attributable costs. Following liberalisation, competition increased and these types of pricing attributes largely disappeared in many markets” Literature Review – Studies… Contd. • The effect of price on dial-up Internet traffic has been described by Vannucci et.al (D.E. Vannucci, 2003). South African data was gathered on residential subscribers who were making use of cheaper off-peak rates for dial-up Internet service outside business hours. Traffic intensity was found to be heavily dependent on the call tariff. • The present scope is limited to cellular services (Wire line connectivity has declined to 2% refer TRAI press release 26/2016 ). Scope & Methodology • Also in cellular in services we have limited our study to voice traffic (for data traffic the throughput of data is reduced due to congestion in peak hours, in contrast to voice traffic where it is lost completely. Analysis on data traffic can be part of future scope) : 1. Data usage is growing at rapid rate over voice communication ( increased smart devices and application even voice is an application over data, world is moving towards IP connectivity) 2. It will be easier for the service provider and user to develop and choose application for data - off peak hour use of network • For Hypothesis 1 : Analysis of the Network Capacity utilization of three leading operators are carried out • Aircel – PAN India; • Vodafone –Andhra Pradesh • Airtel – Kolkata Methodology ….Contd. • Based on the available data it has been observed that peak average utilizations 70% for Aircel, Vodafone 62% and Airtel 67% at BBH [Bouncings Busy Hour, which is busiest hours of the day]. • Data is collected related to usage during busy hours 1. There are no events and incidents so that there is no abnormal increased usage of data and non-busy hours. 2. During an event when there is surge of traffic so called “ Black out Day” Methodology ….Contd. • We have also collected hourly data for prolonged duration from different circles and plotted “M” curve ( the curve that depicts hourly variation of traffic) for Mumbai and Punjab circles of Aircel. • Exception has been analysed in one instance called blackout day having excessive traffic because of festival and other activities and non-busy hours. • We have analysed whether the busy hour traffic is significantly different from non-busy hour traffic. We have also plotted “M” curve which gives a pictorial view of hourly traffic variation relative to peak traffic. While analysing we come across to a very interesting fact that, non-busy hour average network utilization is less than 5% of the installed capacity • For Hypothesis 2: We have conducted an experiment (Annexure – Traffic Sensitivity) in which free talk time (of Value 5) added (in Denomination of 70) to be used in non-busy hours to observe traffic trend. Methodology ….Contd. • We observed that the talk time credit and free talk time impact increased the traffic, also it is statistically significant. Hence tariff of the service impacts traffic at busy hour and by changing tariff plan busy hour traffic can be diverted to non-busy hour, thereby freeing of resources at busy hour. • Hypothesis 3: It is natural fall out of Hypothesis 1 and Hypothesis 2 • Primary Data Collection Source of Data Collection • Aircel – Pan India data collection from OSS ( Operating Support System) & Sales Report • Airtel – OSS report • Vodafone – OSS report • Secondary Data Collection • TRAI Released reports • Hypothesis -1 : Network resources (capacity) are not being utilized efficiently during off peak hours Data Collection for Hypothesis 1 • Data collection from Aircel related to Mumbai, Punjab circles for peak and off peak traffic were performed, to demonstrate that peak and off peak traffic are different. Data is also collected for a Black out day in Mumbai circle • Data collection from Aircel – PAN India, AirtelKolkata and Vodafone- AP circles are also done to understand Network Utilization in Peak and Off Peak hours. Time(hrs) 23-May-17 24-May-17 25-May-17 26-May-17 27-May-17 28-May-17 29-May-17 30-May-17 31-May-17 1-Jun-17 Mumbai Aircel (Black out day) Traffic (Erlangs) Analysis 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 12375.46 6678.39 3423.54 1922.10 1329.34 1701.11 4468.30 10397.98 17591.18 22878.91 26788.68 29035.64 29297.88 31334.41 29436.28 25408.72 24681.02 25716.11 28708.16 34233.46 40334.56 39581.94 32294.64 21475.55 11965.58 6256.93 3365.78 1802.54 1356.52 1760.79 4511.08 10167.48 17472.40 23236.69 26499.13 28277.67 28767.72 31365.25 29475.25 25065.03 24597.93 25919.54 28680.78 34201.62 40232.02 39868.61 32678.22 21796.86 12261.32 6443.95 3460.11 1844.16 1365.69 1748.84 4449.51 10133.91 17543.77 23319.67 26800.89 29038.51 29257.71 31700.16 29665.20 25483.97 24869.12 26214.90 29063.41 34271.44 40409.75 40159.93 32587.48 21657.60 12183.30 6186.11 3377.94 1904.25 1334.81 1692.84 4287.83 9893.12 16994.05 22641.62 26448.86 28665.42 28097.97 27433.97 28117.51 25966.24 25343.17 26604.10 29467.92 34788.47 40738.04 39734.93 32139.70 21287.47 12387.73 6637.20 3507.28 1983.81 1351.03 1668.56 4321.67 9845.05 16959.88 22633.86 26171.37 27948.08 27620.52 29477.24 27710.14 24553.27 23827.51 25341.87 28368.67 34942.26 41350.24 38727.84 32148.19 21943.05 11922.79 6579.54 5108.31 5364.95 4564.91 2874.93 4432.47 8835.96 14753.03 19908.65 23455.77 26097.33 27270.39 27224.73 26239.22 24003.33 23424.42 24214.89 26092.38 30140.91 44919.35 40197.72 32781.80 21937.97 12217.53 6699.67 4523.53 4335.15 3812.08 2731.40 4376.71 9037.43 15718.68 21610.98 25953.58 28151.55 29075.37 30660.25 28972.00 25892.39 24625.95 25224.79 26589.65 30971.63 43926.77 39589.76 32402.84 21297.37 11792.78 6364.41 4553.39 4208.99 3710.22 2880.41 4520.47 9454.43 15983.98 21571.99 25515.06 28267.58 28715.95 34142.94 31034.18 26785.79 25341.97 26079.32 27350.08 31410.41 43842.47 40046.35 32719.36 21561.34 11950.00 6330.26 4509.91 4103.06 3470.02 2885.96 4645.28 9591.91 16337.33 22012.29 25796.96 28153.35 28934.61 30411.42 28691.23 25293.76 24465.01 25121.89 27028.83 30911.91 43158.57 39988.34 33189.49 22485.42 12551.48 6857.80 4663.97 4134.93 3530.33 2964.68 4619.39 9411.20 16146.98 21175.11 25132.08 27915.35 28693.70 30515.76 28521.33 24789.62 24243.92 25646.99 27231.53 30712.64 42835.84 39618.37 32106.87 21176.98 2-Jun-17 11728.93 6434.11 4391.08 3961.68 3481.68 2879.46 4621.81 9230.06 15717.52 20672.84 24996.19 27516.24 27642.67 26826.89 28172.03 26115.86 25787.32 26703.17 27748.56 30775.42 42964.65 39502.72 32792.94 22095.45 3-Jun-17 4-Jun-17 12344.03 6822.48 4509.64 3963.79 3537.48 3004.20 4810.06 9625.50 16097.45 21323.66 25115.58 27130.78 27906.19 29988.27 28034.21 24683.91 24173.76 25159.90 26881.42 30508.86 42016.55 38343.25 31421.52 21611.86 12296.32 7020.02 4756.23 4195.59 3563.94 3229.56 4720.30 8872.85 14716.52 19321.33 22671.94 25574.17 26887.36 27467.99 26614.05 23701.90 23214.30 23088.91 25666.92 27543.89 42732.71 41124.90 33706.34 22925.51 10 am to 364556.86 362950.55 366934.99 361406.60 356039.01 343280.44 359633.69 368532.10 357955.88 355857.13 354751.72 349942.68 336289.04 10 pm 0am to 10 am and 136536.50 136370.87 136816.01 133923.04 135387.31 139065.31 138763.37 139321.77 141510.93 139339.72 138007.56 139071.67 139324.51 10pm to Average Traffic A STD Dev S STD Error E =S/(N)^.5 Average Peak P 23-May-17 To 5-Jun-17 04-Jun-17 12327.00 6562.90 4392.41 3771.23 3273.05 2877.36 4537.23 9211.99 15733.37 21079.45 25359.70 27769.08 28707.73 30610.09 29154.76 25618.72 25028.91 25365.71 27146.58 30671.99 42417.07 39862.25 32574.12 21550.40 356779.28 362924.30 357712.59 137956.81 141511.82 137890.51 20614.00 12128.22 2475.66 42266.27 t - Peak (A-P)/E t- statistic value is beyond lower limit 13299.27 7318.76 5091.96 4214.91 3407.04 2841.05 4561.22 9224.89 15709.60 21098.34 25569.40 28303.65 29300.14 31308.83 29650.88 25910.66 25306.45 25574.14 27398.81 31206.47 43160.45 40234.42 32860.70 21884.08 12152.10 6562.37 4165.44 3363.46 2800.62 2463.29 4521.91 9576.68 16310.21 21715.97 25488.16 27828.59 28320.62 29888.41 28514.05 25211.06 24507.34 25464.34 27606.02 31954.84 42266.27 39729.59 32536.11 21788.65 6-Jun-17 Degrees of freedom = 24-2 Critical value for 95% confidence (one sided) Lower limit -8.75 22 1.717 Designed Capacity = 81000 Er Time(hrs) Mumbai Aircel (Black out day) Traffic (Erlangs) Analysis Peak Utilization 10/18/17 12217.53 6579.54 4509.91 4335.15 3812.08 2885.96 4619.39 9625.50 16337.33 21571.99 25132.08 28153.35 28715.95 30515.76 28172.03 25293.76 24243.92 25224.79 27350.08 30971.63 43842.47 39618.37 32148.19 21937.97 20742.28 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 Average 59% 10/18/2017 (%) 10/19/17 0.28 0.15 0.10 0.10 0.09 0.07 0.11 0.22 0.37 0.49 0.57 0.64 0.65 0.70 0.64 0.58 0.55 0.58 0.62 0.71 1.00 0.90 0.73 0.50 1898.47 1254.81 1052.63 9125.76 8976.45 7743.54 10746.36 15729.46 23593.23 29796.54 33605.47 35345.44 36574.81 38157.72 37138.74 32566.70 32285.72 31278.75 33657.43 36477.22 47567.27 46760.38 39827.26 28372.73 25813.87 Non-Peak Utilization 1% 10/19/2017 (%) 10/20/17 0.04 0.03 0.02 0.19 0.19 0.16 0.23 0.33 0.50 0.63 0.71 0.74 0.77 0.80 0.78 0.68 0.68 0.66 0.71 0.77 1.00 0.98 0.84 0.60 10 am to 10 pm 357234.19 441415.65 359093.77 0am to 10 am and 10pm to 12pm 140580.54 178117.24 140104.14 Testing for significance Black out day - 19/10/2017 Peak traffic at 20.00 hrs P= Average Traffc A Standard Deviation S Standard Error E = S/(24)^.5 t (Black out)=( A-P)/E Critical value for 95% confidence (one sided) Degrees of freedom = 24-2 limit 10/20/2017 (%) 12551.48 6434.11 3507.28 3963.79 3530.33 2874.93 4619.39 9625.50 16146.98 21571.99 25115.58 28153.35 28693.70 30660.25 28521.33 26115.86 24243.92 26703.17 26881.42 30971.63 42835.84 40197.72 32792.94 22485.42 20799.91 47567.27 Erls 20771.10 Erls 11964.11 2442.16 -19.48 22.00 1.72 t- statistic value is beyond lower limit 0.29 0.15 0.08 0.09 0.08 0.07 0.11 0.22 0.38 0.50 0.59 0.66 0.67 0.72 0.67 0.61 0.57 0.62 0.63 0.72 1.00 0.94 0.77 0.52 Time(h 30-May-17 To 11-Jun30-May-17 31-May-17 1-Jun-17 2-Jun-17 3-Jun-17 4-Jun-17 5-Jun-17 6-Jun-17 7-Jun-17 8-Jun-17 9-Jun-17 10-Jun-17 11-Jun-17 12-Jun-17 13-Jun-17 rs) 17 Punjab Traffic (Erlangs) Day Wise Analysis 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 1906.55 1024.82 532.36 395.75 382.84 819.68 2329.82 4566.19 6053.64 6905.75 7614.58 7878.93 7288.09 7934.24 7097.14 6528.33 6778.68 7352.63 7889.42 8489.52 10278.75 10309.84 7263.75 3830.87 10 am 95440.15 to 10 pm 0am to 10 am 36012.02 and 10pm to 1796.31 925.83 450.53 350.75 294.82 759.19 2109.90 3915.87 5676.67 6946.63 7552.98 7752.76 7449.27 8063.26 7169.65 6714.10 6859.35 7585.27 7952.46 8201.02 10189.43 10079.62 7352.24 4072.80 1841.69 936.97 509.02 395.14 366.99 794.30 2306.35 4525.13 5946.39 6687.18 7493.47 7831.92 7560.73 8301.59 6995.68 6482.09 6754.08 7515.21 7867.71 8087.79 9930.39 10350.01 7515.25 4047.90 1973.58 951.64 502.99 411.64 360.96 815.30 2441.84 4617.61 5967.30 6807.52 7497.22 7775.33 7391.22 8002.25 7030.05 6395.99 6992.19 7287.97 7148.11 8205.62 9968.86 10210.09 7342.73 3985.08 1898.20 929.41 520.64 398.25 407.11 885.27 2440.88 4549.80 5948.45 6704.55 7377.30 7548.54 7355.28 8219.21 6760.66 6134.73 6743.68 7130.64 6989.77 7905.14 9705.50 10130.14 7228.98 3927.63 2067.19 1006.72 633.62 436.97 429.06 1012.78 2569.80 4497.46 5736.79 6366.03 7003.06 7492.72 7006.20 6811.04 6307.15 5893.96 6281.08 6833.45 7165.96 7651.28 10145.20 10159.51 7057.84 3750.55 1709.36 866.62 429.87 337.70 332.47 818.64 2293.90 4266.48 5755.21 6453.12 7315.70 7755.91 7431.34 7989.53 6837.64 6301.84 6598.97 7145.56 7757.08 7943.46 9628.87 9510.06 6796.13 3399.87 1604.10 831.49 479.92 353.52 324.00 802.40 2215.82 4351.85 5743.75 6566.31 7221.35 7485.56 7066.74 7646.16 6423.48 5947.46 6415.63 7096.44 7153.39 7804.85 9652.62 9578.30 6338.54 3371.19 1639.19 683.34 375.62 278.47 296.15 564.96 1544.86 3483.20 5018.84 6297.32 7064.02 7365.25 7193.63 8053.71 7106.70 6497.73 6604.07 7098.38 7474.15 7813.94 9629.88 9823.50 7303.16 4080.25 2005.21 978.07 512.72 354.29 332.64 785.38 2343.49 4498.64 5776.54 6359.46 7127.49 7388.74 7231.48 8015.57 7014.72 6310.49 6605.92 6890.13 7463.77 7951.23 9750.99 9906.34 7136.54 3887.72 1780.80 833.67 457.25 326.83 317.13 738.89 2196.53 4220.21 5634.61 6140.56 7135.69 7316.64 7153.68 7829.91 7000.15 6411.07 6675.82 7094.59 7705.86 7941.22 9896.91 10239.09 7566.57 4221.44 1948.71 950.23 557.96 367.50 360.78 826.87 2371.54 4496.25 5721.60 6114.63 6590.60 7175.89 7011.10 7863.59 6726.53 5997.05 6427.55 6794.34 7730.22 8010.31 9684.00 9575.25 6917.09 3650.58 1746.98 814.56 455.64 372.79 373.72 773.15 2154.69 4105.06 5530.46 6272.59 7168.13 7400.72 7121.52 7152.64 6482.74 6151.10 6694.36 6744.38 7385.59 7983.76 10233.11 10539.00 7756.56 4134.30 1839.84 902.57 493.70 367.66 352.21 799.75 2255.34 4314.90 5731.56 6509.36 7243.20 7551.45 7250.79 7837.13 6842.48 6289.69 6648.57 7120.69 7514.11 7999.16 9899.58 10031.60 7198.11 3873.86 1927.40 972.72 483.56 351.66 351.92 853.73 2347.53 4459.60 5917.23 6715.68 7346.34 7404.36 7475.50 8234.51 6943.50 6339.60 6771.36 7263.48 7791.35 7978.96 9969.49 10295.16 7491.19 4062.18 1965.47 957.46 467.50 337.06 338.85 891.99 2494.07 4747.19 6031.88 6750.09 7502.32 7713.63 7310.82 8083.39 6948.76 6233.23 6680.97 7427.00 7807.08 8131.87 10130.50 10124.43 7437.75 3941.10 95569.17 95170.67 93904.90 92000.59 88750.61 92215.96 89491.98 91724.96 91656.87 92400.63 89586.43 91057.05 92228.46 93813.61 94094.00 34651.54 35872.31 36178.19 35839.17 35564.81 33459.37 32982.89 31565.36 34970.70 34434.49 34283.74 34490.50 34638.85 35934.40 36360.41 t- statistic value is beyond the limit Average Traffic A STD Dev S STD Error E =S/(N)^.5 Average Peak P t - Peak (A-P)/E Degrees of freedom = 24-2 Critical value for 95% confidence (one sided) limit 5286.14 3122.879 637.4550299 10031.60 -7.44 22 1.717 Punjab – Hourly Traffic (Erlangs) utilization Aircel PAN India Utilization Total designed Radio Peak Radio Traffic Capacity (23 circles) (BBH) Aircel PAN India Utilization WK 3Jan WK 27Dec WK 20Dec Dec'17 Nov'17 Oct'17 Sep'17 Aug'17 Jul'17 Jun'17 May'17 Apr'17 Mar'17 Feb'17 Jan'17 Dec'16 Nov'16 Oct'16 Sep'16 Aug'16 Jul'16 Jun'16 May'16 Apr'16 Mar'16 Feb'16 Jan'16 2015 2014 K Erlangs 2,450.4 2,438.5 2,434.2 2,437.0 2,449.9 2,476.8 2,476.7 2,507.0 2,536.3 2,554.7 2,578.2 2,586.0 2,606.6 2,617.7 2,616.1 2,608.0 2,597.2 2,592.0 2,592.9 2,604.7 2,568.0 2,539.7 2,589.8 2,587.5 2,555.2 2,546.7 2,525.3 2,495.0 2,370.8 Average Utilzation BBH Total Radio Traffic (NBH) (23 circles) K Erlangs 1,596.3 1,609.8 1,649.3 1,636.3 1,690.8 1,641.9 1,642.8 1,645.8 1,658.5 1,684.9 1,713.7 1,764.0 1,814.2 1,834.4 1,779.6 1,722.8 1,752.8 1,791.3 1,863.0 1,853.0 1,865.5 1,908.7 1,944.4 1,935.9 1,925.4 1,924.6 1,815.5 1,817.0 1,683.5 70% Radio Network Utilisation (%) BBH K Erlangs 1,392.5 1,429.6 1,460.5 1,450.6 1,495.8 1,470.3 1,476.2 1,482.8 1,490.4 1,518.5 1,546.8 1,580.5 1,629.7 1,650.1 1,590.8 1,524.7 1,574.6 1,605.2 1,675.0 1,677.0 1,687.5 1,719.7 1,738.5 1,726.1 1,718.9 1,740.1 1,626.6 1,630.0 1,493.7 Max 76% Min 65.1% 66% 68% 67% 69% 66% 66% 66% 65% 66% 66% 68% 70% 70% 68% 66% 67% 69% 72% 71% 73% 75% 75% 75% 75% 76% 72% 73% 71% 65% Radio Network Utilisation (%) NBH 56.8% 59% 60% 60% 61% 59% 60% 59% 59% 59% 60% 61% 63% 63% 61% 58% 61% 62% 65% 64% 66% 68% 67% 67% 67% 68% 64% 65% 63% Voda Utilzation- AP AP traffic utilization Business Busy Hours 1-Sep-17 2-Sep-17 3-Sep-17 4-Sep-17 5-Sep-17 6-Sep-17 7-Sep-17 8-Sep-17 9-Sep-17 10-Sep-17 BBH - Erlangs 100962.2619 97125.74181 92018.08104 92817.21563 92041.76621 97147.41155 102539.8424 103344.975 104924.2443 104942.3806 Capacity - Erlangs 159086.98 159172.35 159269.51 159303.61 159303.62 159368.19 159405.13 158785.27 158727.99 158849.42 Utlization 63.5% Average 61.0% 62.1% 57.8% 58.3% 57.8% Max 66% Min 58% 61.0% 64.3% 65.1% 66.1% 66.1% Kol - Airtel Utilization Total designed Peak Radio Total Radio Radio Traffic (BBH) Traffic (NBH) Capacity K Erlangs Airtel Utilization Kolkata WK 3Jan WK 27Dec WK 20Dec Dec'17 Nov'17 Oct'17 Sep'17 Aug'17 Jul'17 Jun'17 May'17 Apr'17 Mar'17 Feb'17 Jan'17 Dec'16 Nov'16 Oct'16 Sep'16 Aug'16 Jul'16 Jun'16 May'16 Apr'16 Mar'16 Feb'16 Jan'16 2015 2014 K Erlangs 222.2934 162.53 244.2393257 175.30 251.94015 176.50 277.5777 194.55 219.0177417 151.40 206.2408065 135.58 205.0281708 134.96 208.2366677 132.27 235.8099857 154.77 245.802144 163.38 236.44021 162.59 232.3280922 157.51 206.259061 136.79 200.7194175 135.02 209.9184974 137.15 214.4919953 145.22 222.7702883 155.36 218.753609 155.50 214.2306814 141.40 212.45835 147.29 198.744086 140.59 170.987544 121.56 174.797896 125.63 177.5242543 125.48 164.7840915 110.36 165.7470844 116.58 164.3009028 109.79 156.5933489 110.32 143.1403648 99.48 Average BBH Utilization Max Min Peak Radio Traffic (BBH)Utiliz ation % Total Radio Traffic (NBH) Utilization % Weekly Weekly K Erlangs 144.53 154.15 169.42 180.21 144.20 118.21 117.52 116.31 136.85 143.83 143.42 138.37 120.81 118.89 121.01 127.00 135.07 132.98 139.35 143.57 123.26 108.49 113.33 107.64 106.63 109.89 97.68 101.35 93.59 68.6% 73% 65.30% 73.1% 71.8% 70.1% 70.1% 69.1% 65.7% 65.8% 63.5% 65.6% 66.5% 68.8% 67.8% 66.3% 67.3% 65.3% 67.7% 69.7% 71.1% 66.0% 69.3% 70.7% 71.1% 71.9% 70.7% 67.0% 70.3% 66.8% 70.4% 69.5% 65.0% 63.1% 67.2% 64.9% 65.8% 57.3% 57.3% 55.9% 58.0% 58.5% 60.7% 59.6% 58.6% 59.2% 57.6% 59.2% 60.6% 60.8% 65.0% 67.6% 62.0% 63.4% 64.8% 60.6% 64.7% 66.3% 59.5% 64.7% 65.4% Conclusion 1. We have seen that the peak traffic is different than the off-peak hour traffic for Mumbai and Punjab cases in normal days 2. This is true for Black Out Day in case of Mumbai 3. Utilization of Network in off peak hours is very much less than the Peak hours (as below). • Aircel ( Max 76%, Average 70%, Min 65%) • Airtel ( Max 73%, Average 69%, Min 65%) • Vodafone ( Max 66%, Average 62%, Min 58%) Data Collection for Hypothesis 2 Hypothesis -2 :There is scope of distribution of traffic in non-busy hours by Regulator by implementing pricing tool • We are demonstrating that traffic is sensitive to price; hence pricing can be used to divert peak traffic to non-peak hours • We have conducted an experiment to prove traffic is sensitive to price. This we have done by adding free talk time ( in a prepaid Mobile recharge denomination), to an existing package, with a condition that the package is valid during non- busy hours only. This is effectively reducing price of talk-time per minute – in off peak hours. We have collected sales data pre and post scenario and analysed the changes if any. Traffic Sensitivity Testing of significanceTotal Traffic after introduction of Free TT t- statistic value is beyond the limit Conclusion – Hypothesis 2 • We have seen that the null hypothesis “ Average TT/Denomination pre and Post changes are same” was rejected. • It indicates that with reduction in tariff in off peak hours, has increased the traffic in off peak hours. • The post changes recharge which is valid in off peak hours has increased average TT/Denomination as whole ( Total Traffic as whole and increase in off peak hours in particular). • Hypothesis – 3 : : Regulator, by adopting pricing tool can make traffic distribution relatively uniform, and reduce peak traffic Hypothesis 3 • This is a logical fall out of Hypothesis-1 and Hypothesis -2 • Hypothesis-1 : Network resource (capacity) utilization is different in peak and non-peak hours. There is, therefore, has scope to divert peak hour traffic to non- peak hours. • Hypothesis -2 : Traffic is sensitive to price; hence pricing can be used to divert peak traffic to non-peak hours • Peak traffic is significantly different from the non - peak traffic. • Installed capacity of the operators are underutilized(non –peak hour slots are worst in terms of utilization). • Underutilized network incurs more cost in terms of Capex and Opex, Presently underutilized network cost is passed on to the customers. Conclusion • Traffic is sensitive to price, by charging peak price some of the traffic can be diverted to non- peak slots and requirement of Network capacity can be reduced for serving similar group of • There is no KPI by the regulator for the utilization of the installed capacity by the operators. • The assumption -in a competitive market forces will take care of the utilization cost, is not a reality and there is collusion among operators and aberration in competition in the industry. • It was concluded that the regulator TRAI needs to revisit its tariff policy of forbearance and focus on Network Utilization. Thanks