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CITIZENS-CHARTER-2020 UBAO

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Offices under the Vice President for Planning and Resource
Development
Office of the Head of the Business Affairs
Internal Services
Page |1
1. Application for Business Stalls/Interest
Service InformationOffice or Division:
Classification:
Type of Transaction:
Who may avail:
CHECKLIST OF REQUIREMENTS
Letter of Intent
Business permit
Sanitary permit
Electrical requirements
Tax Identification Number
WHERE TO SECURE
The Client will provide
Municipal Government
Municipal Health Unit
Bureau of Fire Protection
Bureau of Internal Revenue
PROCESSING
PERSON
FEES TO BE PAID
TIME
RESPONSIBLE
None
5 minutes
Campus BA Head
and Chancellor
CLIENT STEPS
AGENCY ACTIONS
1. Submit Letter of Intent
1. Receive the letter of
intent for approval
2. Ascertain the
requirements in the
operation of business
stalls
3. Visit the business place
for ocular inspection
2. Provide the list of
requirements to the
prospective Lessee
None
5 minutes
Campus BA Head
3. Give orientation as to
compliance to
institutional and
statutory requirement
None
1 hour
Campus BA and
Auxiliary Heads
4. Secure all the
requirements of
business operation
4. Prepare the Contract of
Lease
None
5 minutes
Campus BA Head
Page |2
5. Communicates his/her
readiness to start the
business
5. Presents the contract of
Lease for signature by
both parties
6. Makes periodic payment
of rentals
6. Demands/accepts
payments of rentals
Payment of the
amount specified in
the Contract of
Lease
As stipulated
TOTAL:
Page |3
1 minute
Campus BA Head
and Chancellor
1 minute
Campus BA Head
2. Payment, Collection, Remittance Audit and Recording of Sales of Goods and Services
Office or Division:
Classification:
Type of Transaction:
Cash Sales
Who may avail:
CHECKLIST OF REQUIREMENTS
CLIENT STEPS
WHERE TO SECURE
AGENCY ACTIONS
FEES TO BE PAID
1. Project Managers
inform the Marketing
Manager regarding the
availability of products
and transport goods to
marketing center
2. Customer proceed to
marketing center to buy
goods
3. Customer pay product
1. Product turned over to
marketing center for
sale
4. Recording of cash sale
and issuance of
provisional receipt
5. Cash Sales audited
4. Cash sale recorded and
provisional receipt
issued to customer
5. All cash sales audited
by the Internal Auditor
6. All cash sales remitted
to cashier
7. Official Receipt issued
to customer and/or
Marketing Manager
8. Banks will issue deposit
slip
6. Remittance of Cash
Sales
7. Issuance of Official
Receipt
8. Remittance deposited in
the bank
2. Identify products to be
bought
3. Products are paid
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PROCESSING
TIME
PERSON
RESPONSIBLE
3 minutes
Project Manager,
Business Manager
3 minutes
Project Manager,
BAO Staff
1 minute
Business Manager,
BAO Staff
1 minute
Business Manager,
BAO Staff
15 minutes
Internal Auditor
3 minutes
Cashier
3 Minutes
Cashier
5 hours
Cashier
Office or Division:
Classification:
Type of Transaction:
Credit Sales
Who may avail:
CHECKLIST OF REQUIREMENTS
*Credit Sales are limited to DMMMSU Employees ONLY
CLIENT STEPS
3. Verification of credit
sales
4. Recording of credit sale
and issuance of charge
invoice
5. Credit Sales audited
WHERE TO SECURE
AGENCY ACTIONS
FEES TO BE PAID
3. Credit sales are
forwarded to the Internal
Auditor
4. Credit sale recorded
and change invoice
issued to customer
5. All credit sales audited
by the Internal Auditor
PROCESSING
TIME
1 minute
PERSON
RESPONSIBLE
Internal Auditor,
BAO Staff
2 minutes
Business Manager,
BAO Staff
15 miutes
Internal Auditor
6. Billing
6. Credit billing forwarded
to accounting and cashier
1 minute
Accountant,
Cashier
7. Credit sale collection
7. Collected credit sale
through salary
deduction
Every payday
Payroll Officer,
Cashier
8. Remittance of Credit
sale collection
8. Credit sale collected will
be remitted to Cashier
5 minutes
Cashier, BAO Staff
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