8/7/2020 Complaint Print Due to the nationwide impacts of the coronavirus (COVID-19), it may take us longer than usual to answer your call. We are still processing complaints and you can check the status of an existing complaint online. (https://www.consumerfinance.gov/) Submit a complaint / Complaint filed Your complaint Complaint Number 200806-5334887 Step 1 What product or service is your complaint about? PRODUCT OR SERVICE Credit reporting, credit repair services, or other personal consumer reports TYPE Credit reporting Step 2 What type of problem are you having? ISSUE Problem with a credit reporting company's investigation into an existing problem HAVE YOU ALREADY TRIED TO FIX THIS PROBLEM WITH THE COMPANY? No https://complaint.consumerfinance.gov/submit-a-complaint/s/complaint-print?sessionid=ac53fbbf12210f665b73ff76aaa7dadc17374de9e88783503abb… 1/4 8/7/2020 Complaint Print TYPE OF ISSUE Their investigation did not fix an error on your report Step 3 What happened? BK OF MO-431732022151**** High Balance, Date of Last Activity, Creditor Remarks, Last Payment and Payment history are not reflecting accurately on my credit report, They show different information per bureau. I want the CFPB to publish this description on consumerfinance.gov so that others can learn from my experience. The CFPB will take steps to remove my personal information from this description but someone may still be able to identify me. Learn how it works. I consent to publishing this description after the CFPB has taken these steps. What would be a fair resolution to this issue? Please investigate on how they verified that this account is accurate when the payment history shows missing and incomplete information. Step 4 What company is this complaint about? COMPANY INFORMATION The Bank of Missouri SOCIAL SECURITY NUMBER (LAST FOUR DIGITS) 4427 DATE OF BIRTH 06/22/1972 https://complaint.consumerfinance.gov/submit-a-complaint/s/complaint-print?sessionid=ac53fbbf12210f665b73ff76aaa7dadc17374de9e88783503abb… 2/4 8/7/2020 Complaint Print NAME AS IT APPEARS ON CREDIT REPORT KATINA L MCCLAIN Step 5 What people are involved? YOUR CONTACT INFORMATION Katina McClain katina.mcclain@yahoo.com 9123347401 About us The CFPB is an independent federal agency built to protect consumers. We write and enforce rules that keep banks and other financial companies operating fairly. We also educate and empower consumers, helping them make more informed choices to achieve their financial goals. HAVE A QUESTION? ¿PREGUNTAS? (855) 411-2372 Privacy Act Statement Have a question? ¿Preguntas? (855) 411-2372 OMB #3170-0011 https://complaint.consumerfinance.gov/submit-a-complaint/s/complaint-print?sessionid=ac53fbbf12210f665b73ff76aaa7dadc17374de9e88783503abb… 3/4 8/7/2020 Complaint Print Note on user experience An official website of the United States Government https://complaint.consumerfinance.gov/submit-a-complaint/s/complaint-print?sessionid=ac53fbbf12210f665b73ff76aaa7dadc17374de9e88783503abb… 4/4
