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Learner guide 2020

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College of Business and Economics
School of Consumer Intelligence and
Information Systems
Department of Applied Information
Systems
Learning Guide
Advanced Management of IT projects
ITM8X01
Mr. Kwete Mwana Nyandongo
Academic year 2020
Copyright © University of Johannesburg, South Africa
Printed and published by the University of Johannesburg
© All rights reserved.
Apart from any fair dealing for the purpose of research, criticism or review as permitted under the Copyright Act 98 of
1978 (and as amended), no part of this material may be reproduced, stored in a retrieval system, transmitted or used
in any form or be published, redistributed or screened by any means electronic, photocopying, recording or otherwise
without the prior written permission of the University of Johannesburg.
TABLE OF CONTENTS
1.
INTRODUCTION ............................................................................................... 2
1.1 Welcome ............................................................................................................. 2
1.2 School/Department information ....................................................................... 2
1.3 Lecturer information .......................................................................................... 3
1.4 Purpose and use of this learning guide.......................................................... 3
1.5 Student conduct ................................................................................................. 3
2.
MODULE AND PROGRAMME INFORMATION .......................................... 4
2.1 The place of the programme in the academic disciplinary progression .. 4
2.2 Module name, code, NQF level, NQF credits and prerequisite ................. 5
2.3 Module purpose, outcomes and assessment criteria .................................. 5
3.
ADMINISTRATIVE AND ORGANISATIONAL INFORMATION ................. 6
3.1 Prescribed course material .............................................................................. 6
3.2 Work schedule for the semester/year ............................................................ 7
3.3 Tutorial arrangements ....................................................................................... 7
3.4 Class and tutorial attendance .......................................................................... 7
3.5 BlackBoard access and use ............................................................................ 8
3.6 Consulting times ................................................................................................ 8
3.7 Assessment programme for the semester/year............................................ 9
3.8 Composition/calculation of final mark ............................................................. 9
3.9 Access to the last summative assessment opportunity ............................... 9
3.10 Access to replacement and supplementary assessment opportunities . 10
3.11 Collection of assessment scripts and request/application for remarking 10
3.12 Grievances and appeals ................................................................................. 10
4.
STUDY COMPONENT (LEARNING UNITS) .............................................. 11
4.1 Learning unit 1: Organizing IT Project.......................................................... 11
4.2 Learning unit 2: 3PM and the Agile Dynamic .............................................. 12
4.3 Learning unit 3: Programme Management .................................................. 12
4.4 Learning unit 4: Portfolio Management ........................................................ 12
4.5 Learning Unit 5: Portfolio, Programme, and Project Governance ........... 13
4.6 Learning Unit 6: Portfolio, Programme and Project Office ........................ 13
5. ANNEXURES ......................................................................................................... 14
5.1 Annexure 1 Application for Deferred Test ....................................................... 14
5.2 Annexure 2 Assignment Submission Delaration Form .................................. 15
5.3 Annexure 3 Appointment with Subject Lecturer ............................................. 16
1
1.
INTRODUCTION
1.1
Welcome
Welcome to the Advanced Management of IT Projects module.
For most organizations, projects, programmes, and portfolios are vehicles
through which improvements are made and competitive advantage is achieved.
The management of these projects, programmes, and portfolios has proven to
be a complex tasks with several falling short of its intended results.
The purpose of this module is to further develop students who can demonstrate
focused knowledge on general principles and application in providing leadership
for the effective and efficient management of IT project that contribute towards
achieving organizational objective. The module focuses on creating a
responsible and accountable culture that contributes towards enlightening the
management and good governance of projects, programmes and portfolios.
1.2
School/Department information
The Department of Applied Information Systems is part of the School of
Consumer Intelligence and Information Systems and strives to be the preferred
provider of comprehensive and innovative ICT education, training and research
programmes to benefit industry and broader society. We believe in: Passion Quality – Professionalism
The College/Department’s contact information are as follow:



Prof Mercy Mpinganjira
Director of the School
Tel +27 11 559 2455/3200
Office: C Ring 602, Kingsway Campus
Ms. Stella Bvuma
Head of Department
Tel +27 11 559 1139
Office: G Purple 4, Auckland Park Bunting Road Campus
Ms. Martha Winter
Administrator: Applied Information Systems
Tel +27 11 559 1214
Office: G Purple 4, Auckland Park Bunting Road Campus
2
1.3
Lecturer information
Mr. Kwete Mwana Nyandongo
0115591658
kweten@uj.ac.za
D blue 4 (Bunting road Campus)
1.4
Purpose and use of this learning guide
The purpose of this learning guide is to provide you with important
administrative, organisational and module information and as such, a frame of
reference and road map to guide you in the planning and preparation in this
module through the year. It is of critical importance that you continually refer to
this learning guide throughout the year.
This learning guide, the prescribed textbook, the recommended textbooks, and
additional reading uploaded on blackboard are not substitutes for
lectures/tutorials. The learning guide, textbook, other learning material, lectures,
assessments and other activities comprise an inclusive and integrated learning
experience aimed at achieving the outcomes of this module. Attendance at
lectures is crucial, as lectures do not only allow for more guidance and direction
regarding the scope of the module, but also allows for meaningful engagement,
which is expected to facilitate an in-depth understanding of the core issues
covered in the module.
1.5
Student conduct (academic honesty, rules of engagement, etc.)
Dishonesty, plagiarism and general unethical behaviours will not be tolerated.
The University and the College view the issue of plagiarism in a serious light.
Evidence of plagiarism, dishonesty or general unethical behaviours will be dealt
with according to the University’s and/or College’s Regulations. Please Refer to
the University’s policies available on UJ website.
Please take note of the following class rules:




You are not allowed to hold private conversations during lectures.
Use of cellular phones, tablets and other wireless devices is not allowed
in this class.
You must leave the lecture room when asked to do so by the lecturer.
You will not be allowed to enter the class after the lecture has started.
3

You may not leave the lecture room before the end of class unless
granted permission by the lecturer.
 It is your responsibility to ensure that you have submitted your
assessments.
 It is your responsibility to ensure that you have presented your project at
each scheduled presentation or demonstration, and make sure all group
members are in attendance until the end of the session
 Make sure you have signed the class attendance register before the end
of class.
 You have a right to ask questions if you do not understand.
You are allowed to stop me anytime to seek clarification and engage provided
that you raise your hand and obtain permission.
2.
MODULE AND PROGRAMME INFORMATION
2.1
The place of the programme in the academic disciplinary
progression
4
2.2
Module name, code, NQF level, NQF credits and prerequisite
Module name
Advanced Management of IT projects
Module code
ITM8X01
NQF level
8
NQF credits (calculated according to 16
notional hours
Prerequisites (if any)
2.3
Module purpose, outcomes and assessment criteria
The purpose of this module is to further develop students who can demonstrate
focused knowledge on general principles and application in providing leadership
for the effective and efficient management of IT projects that contribute towards
achieving organisational objectives. The module focuses on creating a responsible
and accountable culture that contributes towards good governance.
Module Purpose
MODULE OUTCOMES
MODULE ASSESSMENT CRITERIA
By the end of this module, the student
should be able to …NIT
The student should be able to …
MO1: Demonstrate an
understanding of different
organisational structures and its
impact on managing IT projects
Demonstrate an understanding of
different organisational structures and its
impact on managing IT projects
MO2: Explain the major processes
for managing IT programmes
Explain the major processes for
managing IT programmes
MO3: Identify elements and
resources that are required to
manage IT programmes within the
organisational context
Identify elements and resources that are
required to manage IT programmes
within the organisational context
5
Module Purpose
MODULE OUTCOMES
MODULE ASSESSMENT CRITERIA
By the end of this module, the student
should be able to …NIT
The student should be able to …
MO4: Explain the major processes
for managing IT portfolios
Explain the major processes for
managing IT portfolios
MO5: Identify elements and
resources that are required to
manage an IT portfolio within the
organisational context
Identify elements and resources that are
required to manage an IT portfolio within
the organisational context
MO6: Demonstrate an
understanding of the purpose and
value of governance and auditing in
creating an environment that is
conducive to successful IT projects,
programmes and portfolios
Demonstrate an understanding of the
purpose and value of governance and
auditing in creating an environment that
is conducive to successful IT projects,
programmes and portfolios
3.
ADMINISTRATIVE AND ORGANISATIONAL INFORMATION
3.1
Prescribed course material (textbook, etc.)
Bible, M. J., & Bivins, S. S. (2008). Mastering Project Portfolio
Management.
Rayner, P., & Reiss, G. (2013). Portfolio and Programme
Management Demystified (2 ed.). London and New York: Taylor and
Francis Group.
Gower (2006). Handbook of Programme Management. London: Gower.
6
3.2
Work schedule for the semester/year
WEEK
LEARNING
UNIT
DATE
TOPIC
READING IN
PREPARATION
FOR CLASS
1
LU1
22 July
Organizing IT Projects
Related
Publications
2
LU2
5 August
Project, Programme,
Portfolio Management,
and the Agile Dynamic
Related
Publications
3
LU3
19 August
Programme
Management
Related
Publications
4
LU4
16 September
Portfolio Management
Related
Publications
5
LU5
7 October
Portfolio, Programme,
and Project
Governance
Related
Publications
MID-SEMESTER BREAK: 19 SEPT 2020 - 27 SEPT 2020
SEMESTER ONLINE ASSESMENT 1: 12 October 2020
6
LU6
14 October
Portfolio, Programme
and Project Office
Related
Publications
Study period for students (24 to 28 Oct)
2ND SEMESTER FINAL ASSESMENT (29 Oct to 20 Nov)
Supplementary (11-15 of Jan 2021)
3.3
Tutorial arrangements
There is normally no tutorial for this module. However if the need arise the
lecturer in consultation with the programme coordinator and the department will
communicate what can be feasible.
3.4
Class and tutorial attendance
This is normally a face-to-face learning programme but due to Covid-19, the
module is offered online with live classes as per the schedule. Class
attendance is compulsory and it is the learner’s responsibility to catch up on
any classes missed, irrespective of the reason for missing the class. Learners
who attend less than 80% of the lectures will not be allowed to submit the final
assessment regardless of their marks in previous assessments.
7
3.5
Blackboard access and use
You are advised to refer to ULink and student emails on a daily basis for updates,
changes and regular notices regarding your schedules and assessments. The
ULink tool is used regularly to communicate with students in this module.
For assistance with logging onto the student portal and access the module on
blackboard go to http://student.uj.ac.za or ask the assistants in the computer
laboratory to help you.
From the student portal go to blackboard via ULink to explore the different tools
in your web learning environment for important information:
 Important Announcement
 Lecture Slides
 Class calendar
 Lecture/work schedule
 Assessment Results
3.6
Consulting times

Face-to-face Consultation hours:
By Appointment Given the fact that many students are working and can mostly
consult after hours, you are requested to schedule your appointment to ensure
that the lecturer makes himself available. The lecturer is committed to
accommodate students up to 10 PM provided that an appointment has been
scheduled in advance. You are however encouraged to pop up anytime you are
on campus if there is urgency.

Virtual Consultation:
In order to address the pressing need of social distancing due to the COVID-19
pandemic and the need for extensive collaboration, consultation and negotiation
as required in today’s project management world, we make use of diverse
technologies including social media to ensure constant communication. These
Include Collaborate Ultra on Blackboard, Microsoft Team, Zoom, WhatsApp, and
Slack
8
3.7
Assessment programme for the semester/year
Topic
Date
Weight Assessment method
Assignment
Submission 1
Work Covered
19 August
up to date and
2020
broad knowledge
15%
Research Report
Assignment
submission 2
Work Covered
7 October
up to date and
2020
broad knowledge
15%
Research Report
12 October
2020
40%
Work Covered up to
date
Work Covered
21 October
up to date and
2020
broad knowledge
30%
Research Report
Online
semester
Assessment 1
Assignment
submission 3
3.8
Work Covered
up to date
Composition/calculation of final mark
The subject is a continuous Assessment subject.
 Minimum Full Period Mark for Examination Admission – N/A
 Full Period Mark Weight – 100%
 The final module mark will be calculated as per section 3.7
 No supplementary assessment opportunities will be granted for this module
 A minimum pass mark of 50% for the module is required.
To pass with distinction, a learner has to achieve at least 75% in the module
3.9
Access to the last summative assessment opportunity
Note the following information:
 There is no summative assessment opportunity
 You need 80% attendances in both class and Tutorial in order to be allowed
to submit the final assessment
Participating in class discussion is a key factor when dealing with border cases
9
3.10
Access to replacement and supplementary assessment
opportunities (semester tests and examinations)
As replacement assessment will only be given to learners with a completed sick
test application form (See Appendix A) and a valid doctor’s certificate. Learners
must apply for the missed assessment within 7 calendar days after the
assessment.
All assessments are compulsory, and assessments not handed in on due date
will not be marked and 0% will be awarded. This does not apply in the case of
official absenteeism:




Medical certificates; or
Prior application (with confirmation from the sports bureau or cultural
office) for participating in provincial, national or international sports or
cultural events; or
The death of a close family member or friend (a copy of the death
certificate or funeral letter must be included as proof); or
Other excuses deemed acceptable to the Lecturer
In case of the final exam, a supplementary exam may be given to learners who
obtain a final mark between 45% and 49%. There is no second chance for a
missed presentation or demonstration.
3.11 Collection of assessment scripts and request/application for
remarking



Feedback for assessments will be available within 7 to 14 working days.
Results will be posted on U-link.
All results must be queried within 7 working days after publication
 Feedback for assessments will discussed via blackboard collaborate
Ultra.
 Assessment scripts are handed back to student in the first class after
release of results and the remainder can be collected from the lecturer’s
office
In case of unhappiness with the marking are encouraged to speak to the lecture
for review. If the disagreement persists, the escalating process must be followed.
3.12
Grievances and appeals
You must be able to follow procedures, solve problems and manage conflict.
The Faculty’s grievance procedure should be followed in case of any
dissatisfaction or grievance. Therefore, firstly, if you experience any problems
10
in this module, please contact the lecturer or faculty officer as soon as possible
so that we can find an appropriate solution. If a satisfactory agreement is not
reached, then, secondly, you may consult with the Head of the Department,
then with the Deputy Dean or with the Dean of the Faculty.
4.
STUDY COMPONENT (LEARNING UNITS)
4.1
Learning unit 1: Organizing IT Project
At the end of this unit, you should be able to
 Explain the strategic planning process,
 Describe how to select, prioritize, and resource projects as an
outgrowth of strategic planning.







Describe how to secure projects.
Describe what a business case is and why it is critical to project
success
Describe what a project charter is and why it is critical to project
success.
Compare and contrast the advantages and disadvantages of
organizational structures
Describe helpful organizational culture elements and how to
overcome culture elements that hinder project success
Describe different project life cycle models and when each model is
appropriate
Describe the executive, managerial, and team roles in projects
You will be assessed as competent if you can:
 Clearly explain how portfolio fit into the strategic planning
 Understand how to secure projects.
 Explain what a business case is and why it is critical to project
success
 Understand what a project charter is and why it is critical to project
success.
 Evaluate the advantages and disadvantages of organizational
structures
 Understand helpful organizational culture elements and how to
overcome culture elements that hinder project success
 Understand different project life cycle models and when each model
is appropriate
 Understand the executive, managerial, and team roles in projects
11
4.2
Learning unit 2: 3PM and the Agile Dynamic
At the end of this unit, you should be able to:
 Understand what portfolio, programmes and project management
are.
 Distinguish portfolios, programmes and project
 Know and understand different concept around portfolios,
programmes and project management
 Identify the benefits linked to good management of 3PM
4.3
You will be assessed as competent if you can:
 Clearly define portfolio, programmes and project management.
 Know differences between portfolio, programmes and project.
 Understand portfolio, programmes and project management
concepts.
 Know the benefits behind portfolio, programmes and project
management.
Learning unit 3: Programme Management
At the end of this unit, you should be able to:
 Understand programme management activities, topic areas and
knowledge areas
 Distinguish the types of programme management and understand its
benefits
 Establish the foundation of programme management
 Provide the purpose of programme management.
 Review the development in management as an evolving discipline.
 Identify issues and development in programme management.
You will be assessed as competent if you can:
 Describe programme management activities, topic areas and
knowledge areas
 Know what type of programme management exist and how they
influence the approach
 Understand different various related terminologies
 Understand the goals and objectives of programme management
 Explain how programme management evolved from project
management
 Identify programme management strength.
4.4
Learning unit 4: Portfolio Management
At the end of this unit, you should be able to:
 Understand portfolio management concept
 Understand portfolio management processes
12


Distinguish Portfolio key players
Understanding Portfolio Management tools and Techniques
You will be assessed as competent if you can:
 Understand portfolio management concept
 Understand portfolio management processes
 Distinguish Portfolio key players
 Understanding Portfolio Management tools and Techniques
4.5
Learning Unit 5: Portfolio, Programme, and Project Governance
At the end of this unit, you should be able to





Know the principles of Governance
Outline the Governance structure
Assess Governance Trends
Critique the theories of Governance
Determine Key Roles Players
You will be assessed as competent if you can:





4.6
Understand all principles around governance
Know the structure of good governance
Elaborate on governance trends
Explain the theories of governance
Identify different key players roles
Learning Unit 6: Portfolio, Programme and Project Office
At the end of this unit you should be able to
 understand the structure of Portfolio, Programmes and Project Office
 Identify the types of Portfolio, Programmes and Project Office
 Identify the Purpose of Portfolio, Programmes and Project Office
 Understand the Foundation of Portfolio, Programme and Project
Office
You will be assessed as competent if you can:




Differentiate portfolio, programmes and project structures.
Know what types of Portfolio, Programmes and Project Office exist
Understand the goals and objectives of Portfolio, Programmes and
Project Office
Understand different various related terminologies
13
5. ANNEXURE
5.1 Annexure 1
DEPARTMENT OF
APPLIED INFORMATION SYSTEMS
Application for Deferred Test
14
5.2 Annexure 2
DEPARTMENT OF
APPLIED INFORMATION SYSTEMS
Assignment Submission Declaration form
Software Project
I __________________________________________ (Full names and surname) with:
Student number:
ID number:
__________________________________
__________________________________
hereby declare that this assignment entitled:
__________________________________________________________________________
__________________________________________________________________________
is my own work, and had not been published, even partially, anywhere else by anyone else except
where I explicitly indicate otherwise.
 I understand that plagiarism means presenting the ideas and words of someone else as my
own, without appropriate recognition of the source.
 I have fully acknowledged all words, ideas and results from other sources that I have used in
this assignment through a generally accepted style of quotes, references and bibliography.
 I am aware that the university views plagiarism as a serious offence punishable by a disciplinary
committee.
 I declare that not more than 10% of this assignment is directly quoted from any other published
source, and that all sources used in this assignment are listed in the references at the end of
the assignment.
__________________________
______________________
SIGNATURE
Telephone numbers:
E-mail address:
DATE
Home:
________________________________
Work:
________________________________
Cell:
________________________________
________________________________
15
5.3 Annexure 3
DEPARTMENT OF
APPLIED INFORMATION SYSTEMS
Appointment with Subject Lecturer
DATE:…………………………TIME OF APPOINTMENT:………………………………………….
(Secretary to complete)
NAME OF STUDENT:………….………………………………………………………………………
STUDENT NUMBER:………………………………………………………………………………….
CONTACT NUMBER…………………………………………………………………………………..
PROGRAMME:………………………………………………………………………………………….
SUBJECT / MODULE…………………………………………………………………………………...
LECTURER………………………………………………………………………………...................
NATURE OF THE ISSUE TO BE DISCUSSED (student must disclose full details and attach
documentary proof where necessary)
…………………………………………………………………………………………………………….
………………............................................................................................................................
..................................................................................................................................................
...................................................................................................................................................
...................................................................................................................................................
SIGNATURE OF STUDENT:…………………………DATE:………………………..RESOLUTION:
(How was the issue resolved? Lecturer must complete and return the form for filing)
..............................................................................................................................................
................................................................................................................................................
................................................................................................................................................
................................................................................................................................................
SIGNATURE OF LECTURER:……………………………DATE……………................ ………
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