Assessment
Task 2
Manage project human
resources
BSBPMG515
Student Declaration
To be filled out and submitted with assessment responses
◻ I declare that this task and any attached document related to the task is all my own work and I have not
cheated or plagiarised the work or colluded with any other student(s)
◻ I understand that if I am found to have plagiarised, cheated or colluded, action will be taken against me
according to the process explained to me
◻ I have correctly referenced all resources and reference texts throughout these assessment tasks.
◻ I have read and understood the assessment requirements for this unit
◻ I understand the rights to re-assessment
◻ I understand the right to appeal the decisions made in the assessment
Unit Title
Unit Code
Student name
Student ID
number
Student
signature
Date
Task Number
BSBPMG515 Manage project human resources V2 2020
RTO Provider: 91153 - CRICOS Code: 02672K
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------OFFICE USE ONLY----For Trainer and Assessor to complete:
◻ Student requested reasonable adjustment for the assessment
Did the student satisfactorily:
N
DNS
Comments
Y
Completed successfully
The student has satisfactorily completed and
submitted the following:
☐
☐
☐
Demonstrated ability to:
• Determine resource requirements for
individual tasks to determine required
project personnel levels and competencies
• Establish project organisation and structure
to align individual and group competencies
with project tasks
• Allocate personnel to the project to meet
planned work outputs throughout project
timeline
• Apply human resources management
(HRM) methods, techniques and tools to
support engagement and performance of
personnel
• Identify and plan ongoing development and
training of project team members to
support personnel and project performance
☐
☐
☐
☐
☐
☐
This is evidenced by:
• Development of WBS (Task 2.1A)
• Development of a project human resource
plan (Task 2.1B)
• Collaboration with project team as
evidenced by the Role-Play in Task 2.2
Demonstrated ability to:
• Negotiate, define and communicate clear
project role descriptions
This is evidenced by:
• Role-Play in Task 2.2 – see observation
checklist
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Did the student satisfactorily:
N
DNS
Comments
Y
Completed successfully
When working with the project team, the
student has actively participated in group work
with a substantial contribution that can be
assessed individually for all the requirements of
this task.
☐
☐
☐
Task Outcome:
Satisfactory ☐ Not Yet Satisfactory ☐
Student Name:
Assessor Name:
Assessor Signature:
Date:
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Table of Content
Student Declaration ................................................................................................................................................ 2
Task 2 – Plan Project Human Resources ................................................................................ 6
Task 2.1 Plan project human resources ........................................................................................................ 11
Task 2.2 Negotiate and communicate project roles ................................................................................. 22
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Task 2 – Plan Project Human Resources
Task summary and instructions
What is this
assessment task
about?
Refer to and read the documents saved in a separate folder:
o
o
MMI Company profile and project task
Policies and Procedures
You have been recently engaged by XYZ Pty Ltd trading as MMI as a
Project Manager to develop and implement a project to open a new
campus in Sydney (refer to MMI strategic objectives)
•
•
•
The board of directors has allocated 3 million dollars to the
project.
Project duration: 1 year.
You can employ four new staff members to be part of the
project team for the duration of the project. The rest of the
staff must be sourced from existing MMI personnel (flexible
work arrangements will be needed)
The project includes:
• Finding premises in Sydney CBD (800-1000 square metres,
onsite parking for staff, natural light)
Ideally, there will be enough room for 5-7 classes, one
meeting room, one computer lab, 1 x student kitchen, student
lounge, 1 x staff kitchen, three offices for staff, toilet facilities
• Rent the premise
• Obtain necessary permits
• Source architect and building company
• Source and buy furniture and equipment
• Liaise with the architect and building company
The project steering committee is composed of:
• Mr Eli Brown – Non-executive Director
• Mr Leonard Black - CFO
• Academic Manager (Jacob Graham)
The project sponsor is Taylor Varin (Client Service Manager),
played by the trainer and assessor.
You will have to:
• Determine the project requirements
• Work in collaboration with pertinent stakeholders
BSBPMG515 Manage project human resources V2 2020
RTO Provider: 91153 - CRICOS Code: 02672K
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Task summary and instructions
•
•
•
•
•
Scope the project
Cost and resource the project
Develop the project plan
Execute the project
Finalise the project
Each unit covered in your Diploma of Project Management will
address a part of the project:
•
•
•
•
•
•
•
•
•
•
•
•
Scope
Time
Quality
Cost
Human Resources
Information system and communication
Risk
Project Integration
Build an innovative work environment for the project team
Facilitate continuous improvement in project work
Develop project workplace policy and procedures for sustainability
Lead and manage project team effectiveness
BSBPMG515 addresses project human resources.
Form or join a project team (3-4 students in the team).
Document the name of the students in the team below:
Student Name
Student Name
Student Name
Student Name
You will collaborate with the project team in a simulated work
environment to carry out the responsibility of your role as a project
manager relevant to human resource management.
Although you will lead and collaborate with the project team, the
work on your assessment must be individual, and it will be marked as
such.
This task comprises of product-based assessment methods and direct
observation from trainer in a simulated work environment.
BSBPMG515 Manage project human resources V2 2020
RTO Provider: 91153 - CRICOS Code: 02672K
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Task summary and instructions
You are required to:
o
o
o
o
o
Determine human resource requirements for the project
Establish the project organisation and structure
Allocate personnel to the project
Negotiate, define and communicate clear project roles and
descriptions
Identify and plan ongoing development and training of the
project team members
It has been designed to evaluate your ability to:
•
•
•
•
•
•
Determine resource requirements for individual tasks to determine
required project personnel levels and competencies
Establish project organisation and structure to align individual and
group competencies with project tasks
Allocate personnel to the project to meet planned work outputs
throughout project timeline
Apply human resources management (HRM) methods, techniques
and tools to support engagement and performance of personnel
Negotiate, define and communicate clear project role descriptions
Identify and plan ongoing development and training of project
team members to support personnel and project performance
You are required to address the following:
• Task 2.1 Plan project human resources:
o Develop a WBS
o Develop a project human resource plan
• Task 2.2 Negotiate and communicate project roles:
o Communicate, negotiate and define project roles (Role-Play)
What do I need to do
to complete this task
satisfactorily?
•
•
•
•
•
•
•
•
submit the completed assessment tasks, according to instructions,
complete the tasks with sufficient detail and present them in a
professional manner,
use your own words and reference sources appropriately,
meet the word count where required,
use the scenario provided,
use the templates provided where required
apply critical thinking,
for your performance to be deemed satisfactory in this
assessment task you must satisfactorily address all of the
assessment criteria,
BSBPMG515 Manage project human resources V2 2020
RTO Provider: 91153 - CRICOS Code: 02672K
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Task summary and instructions
•
Specifications
if part of this task is not satisfactorily completed you will be asked
to complete further assessment to demonstrate satisfactory
performance.
You must deliver/participate in:
•
Role-Play in week 3 of class to communicate, negotiate and
define the project roles
You must submit to GOALS
•
•
•
•
Resources and
equipment
What will the
assessor be looking
for?
• Computer with Internet access
• Access to Microsoft Office suites or similar software
• Learning material
• Scenario for assessment document
• Relevant policies and procedures provided in a separate folder
• Use of the templates included in this assessment document
Your assessor will be looking for demonstrated evidence of your
ability to:
o
o
o
Re-submission
opportunities
WBS
Project Human Resource Plan
Observation checklist
Summary of the outcome of the meeting with the team
Determine project human resource requirements
Develop a project human resource plan
Communicate, negotiate and define project roles
You will be provided feedback on your performance by the Assessor.
The feedback will indicate if you have satisfactorily addressed the
requirements of each part of this task. If any parts of the task are not
satisfactorily completed, the assessor will explain why, and provide
you written feedback along with guidance on what you must
undertake to demonstrate satisfactory performance. Re-assessment
attempt(s) will be arranged at a later time and date. You have the
right to appeal the outcome of assessment decisions if you feel that
you have been dealt with unfairly or have other appropriate grounds
for an appeal. You are encouraged to consult with the assessor prior
to attempting this task if you do not understand any part of this task
or if you have any learning issues or needs that may hinder you when
attempting any part of the assessment.
BSBPMG515 Manage project human resources V2 2020
RTO Provider: 91153 - CRICOS Code: 02672K
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Procedures
1. Review the assessment scenario, the business documentation, including policies and
procedures and the templates provided:
o MMI Company profile and project task
o Policies and Procedures
Provided in a separate folder
o Templates:
▪ 1 – Project Human Resource Plan in Task 2.1B
2. Develop a Work Breakdown Structure to set out the project organisation and structure.
This will help you align individual and group competencies with project tasks.
You can develop the WBS as a chart or as a list; it can be by function or by project phase.
3. Determine the human resource requirements for the project and complete the project
human resource plan in Template 1. Follow the instructions provided.
4. Schedule a time with the team in week 3 of class.
Perform a Role-Play.
You are the Project Manager in charge of the project. During the Role-Play you will
communicate, negotiate, and define the project roles as defined in the project human
resource plan.
This is an assessable task, and the trainer and assessor will observe and evaluate your
performance during the Role-Play.
If you are absent from class, it is your responsibility to make alternative arrangements with
the trainer and assessor to perform the Role-Play.
Before the meeting
o Make sure that you have complete the project human resource plan
o Anticipate objections from the team
o Determine non-negotiable
During the meeting
o Briefly illustrate the human resource plan
o Communicate the project roles
o Ask the team for inputs and feedback
o Negotiate the project roles and agree on them
After the meeting
o Summarise the outcome of the meeting
o Apply any change/adjustments negotiated with the team to the human resource plan
before submission
BSBPMG515 Manage project human resources V2 2020
RTO Provider: 91153 - CRICOS Code: 02672K
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Procedures
Please note that the trainer and assessor will check that the feedback received by the team
has been applied to the human resource plan
Although the assessment is worked in a project team to simulate the work environment that you
would experience when delivering a project for an organisation, the assessment submission is
individual, and it will be marked as such.
Complete the following activities:
Task 2.1 Plan project human resources
Read the scenario for assessment and consult with the project team, taking into consideration input
and feedback from the project team when completing this task.
Consult with the project sponsor (played by the trainer and assessor in the simulated work
environment) as needed.
A) Work Breakdown Structure (WBS)
Develop a Work Breakdown Structure to set out the project organisation and structure. This
will help you align individual and group competencies with project tasks.
You can develop the WBS as a chart or as a list; it can be by function or by project phase.
Copy and paste your WBS below:
1. Project Management
1.1. Planning
1.2. Budgeting
1.3. Scheduling
1.4. Procurement Management
1.5. Quality Management
2. Requirements Definition
2.1. New Office Location
2.1.1. Customer Base Analysis
2.1.2. Physical Office Structure
2.2. Constraint Identification
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RTO Provider: 91153 - CRICOS Code: 02672K
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3. New Office Site Selection
3.1. Contract / Lease New Facility
4. New Office Design
4.1. Architectural Drawings
4.1.1. Interior
4.1.1.1. Computer Lab
4.1.1.2. Meeting Room
4.1.1.3. Student Kitchen
4.1.1.4. Student Lounge
4.1.1.5. Staff Kitchen
4.1.1.6. Three Staff Ofices
4.1.1.7.Seven Classroom
4.1.1.8. Toilets Facilities
4.1.2. Exterior
4.1.2.1. Parking
5. Construction Build Out
5.1. Planning Permission
5.2. Bid Process
5.2.1. Vendor Selection
5.2.2. Vendor Contracts
5.3. Interior Construction
5.4. Exterior Construction
6. Communications Network Build Out
6.1. Bid Process
6.1.1. Vendor Selection
6.1.2. Vendor Contracts
6.2. Equipment Purchase and
Acquisition
6.2.1. Vendor Selection
6.2.2. Vendor Contracts
7. Interior Design
7.1. Painting
7.2. Flooring
7.3. Furnishings and Fittings
7.3.1. Vendor Selection
7.3.2. Vendor Contracts
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RTO Provider: 91153 - CRICOS Code: 02672K
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7.4. Installation
8. Quality Review
8.1. Code Compliance
8.1.1. Construction
8.2. Occupancy Certificate
B) Project Human Resource Plan
Determine the human resource requirements for the project and complete the project human
resource plan in Template 1. Follow the instructions provided.
Template 1 -Project Human Resource Plan
Project Human Resources Management Approach
Development
1)
Outline the following:
o
o
o
-
Outline the significant inputs into the
HR plan (2-3)
-
Outline what HR legislations,
regulations and policy and
procedures are taken into
consideration and why (3-4)
-
Outline what issues could impact on
project HR management (2-3)
2)
-
-
1
Activity resource requirements.- what resources
will be necessary to complete each task of the
project.
Enterprise environmental factors.- this input
provides vital background information about the
company. It’s organisational structure of a
company with values and work ethic.
Organisational process assets.- organisational
policies, procedures and guidelines regarding
Human Resources management.1
Collaborative alliance Policy.- as the project will
require the need to count on some of the actual
members of the company, this policy will be
useful for the purpose of the project Human
Resources management plan.
Performance Management.- throughout the
development of the project its important for the
company to implement an ongoing performance
management plan, in order to encourage good
outcomes on time as well as address any
underperformance.
https://www.pm-primer.com/develop-human-resource-plan/
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Project Human Resources Management Approach
-
Recuitment, induction and training.- as the
project requirements emerge it might be possible
the need to hire extra personnel for the purpose
of achieve the expected outcomes of the project.
3) Due to an organisational company culture long before
stablished, the following may be challenges that could
impact on the project HR management:
- Engaging employees and top managers on board
has been a difficult task, for this reason it is
necessary to develop an engagement policy based
on reducing the formality of processes to ensure a
better work environment for the whole team so
the company will better achieve its goals and
overall performance.
- The company has to develop a promotion
program to encourage personnel to not only
perform better on a daily basis but also
individually prepare themselves knowing that their
hard work pays off.
Project Team Recruitment
and Selection Strategy
Summarise how the project team is
recruited and selected (50-80 words)
Project Team Performance
Review Strategy
2
For this project the HR will base its staff recruitment on the
next framework2:
1) A job analysis that helps to establish the standards
(capabilities, knowledge, skills and personal
attributes) and any selection criteria needed to
perform the position accordingly.
2) Attract new applicants by promoting a healthy work
environment of the company.
3) Asses and select the right candidate using the current
procedures and methods of the HR department.
4) Perform an induction and involving as much as
possible the new staff within the project.
The same criteria will apply for new and current staff that
will be part of this specific project.
The performance review strategy will be based on
accomplishments. As well as the current performance
management plan of the company. The assessment of this
https://www.education.vic.gov.au/hrweb/Documents/Best-Practice-Guide-Recruitment-Selection.pdf
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Project Human Resources Management Approach
Summarise how the work performance of
the project team is monitored and
reviewed. (40-80 words)
plan will be according to the extend of the task’s involvement
and achievement of each employee, and not duration based.
According to the job description, objectives and workload will
be assigned to each member of the project. Using the
performance management plan template it will be properly
documented the performance goals, tasks responsibilities
and duration.
The achievement of this plan will be reviewed on a weekly
basis by continuos meetings, support will be offer if
necessary.
Project Team engagement
strategy
Summarise how the project team is
engaged and how a collaborative,
efficient and innovative work
environment is created for the team. (4080 words)
The strategy will be based in communication and an open
and safe environment to share ideas and feedback between
the team members. There will be a short survey after every
weekly meeting op share any comments or suggestions.
There will be also a reward based program in place to
encourage team members to achieve deadlines and
projected milestones.
Project Team training
strategy
Within the first stage of the project, there will not be many
training opportunities as finding a new sede in Sydney will
depend mainly on skills that the staff of the company already
Summarise the development and training
opportunities for the team. (40-80 words) has. But further in the next stage project it will be plenty of
opportunities to set in place training and promoting
programs for both Sydney and Melbourne staff. Looking to
aways improve and become pioneers on the market.
Specially trainers will find a broad catalogue of opportunities
to improve. Their skills and qualifications within the company
culture.
Project Team Needs Analysis
Analyse and determine the HR needs of the team. (6-8 team members)
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RTO Provider: 91153 - CRICOS Code: 02672K
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Project deliverable
/ WBS
package/Objective
Skills
Knowledge
HC (Head
Count)
Work
arrangements
Existing Proposed
staff
start and
finish
Y/N
date
1
09h00 – 17h00
Y
Attributes
Project Management
Leadership
and
management
skills
Monday to
Friday
May 2020
May 2021
Experience as
project
manager
Avanced
Diploma in
Project
Management
or higher
Recruitment and
personnel selection.
Training.
Leadership
and
management
skills
2
09h00 – 17h00
Y
Monday to
Friday
01st May
2020
15th May
2020
HR
experience..
Company’s
policies and
procedures
knowledge.
Office Site selection
Market
knowledge on
commercial
properties
1
09h00 – 17h00
N
Monday to
Friday
15th May
2020
30th June
2020
Real state
experience
Based in
Sydney
Design, drawings and
permits
Commercial
properties
BSBPMG515 Manage project human resources V2 2020
RTO Provider: 91153 - CRICOS Code: 02672K
1
09h00 – 17h00
N
30th June
2020
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Project deliverable
/ WBS
package/Objective
Skills
Knowledge
HC (Head
Count)
Work
arrangements
Attributes
development
experience
Existing Proposed
staff
start and
finish
Y/N
date
Monday to
Friday
31st
August
2020
Bas3ed in
Sydney
Architecture
bachelor
Construction
Construction
experience in
commercial
properties
1
No Schedule
N
1st
September
2020
30th
January
2021
Construction
and building
diploma
Based in
Sydney
Biding and purchase
of equipment
Experience
with market
bindings and
selection
2
09h00 – 17h00
Monday to
Friday
Accountant or
financial
Degree
y
31st
August
2020
28th
February
2021
Project Organisational Chart
Develop and include below a project organisational chart.
BSBPMG515 Manage project human resources V2 2020
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Sponsor
Project
Manager
Steering Comitee
Project
Team
HR Manager
Department
Officer
Real State Agent
Arquitect
Contractor
Financial Officer 1
Financial Officer 2
Project Team Roles and Responsibilities
Complete the table provided indicating:
o
Role – description of the portion of the project for which the member is accountable. Add the
name of the HR resource attached to the role when applicable.
o
Authority – the level at which the member may make decisions, apply project resources, or
approvals. This needs to be detailed: what authority does the role have. For example, the
Project Manager may have the authority to sign off employment contracts.
o
Responsibility – the work a team member must perform to complete assigned work activities
o
Competency – the skill(s) required to complete assigned project activities
o
KPI- 2 KPIs to measure individual’s performance
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RTO Provider: 91153 - CRICOS Code: 02672K
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ROLE
AUTHORITY
RESPONSIBILITY
COMPETENCY
KPI
Project
Sponsor3
Ultimate
authority and
responsibility for
the project.
Provides funding,
approves changes
to scope, provides
updates to
executive
management,
resolves issues
escalated by the
project manager.
Previous experience in
admin support.
Changes should
be approved
within 2 days
maximum.
Approved
funding should
be accredited
immediately to
avoid delays.
Steering
Comitee
N/A
Provides high level
direction and input,
helps support the
resource needs,
helps communicate
the project benefit.
Previous experience in
admin support
Status report
approval within
two days after
weekly meeting.
Project
Manager4
Approval of
project tasks.
Baseline plans,
project
communications,
project schedule
and budget
progress, change
management,
quality
management.
Creates regular
status reports and
distribuite to project
team.
Leadership and
management
experience
Project
deadlines,
deliverables and
quality
management
over 95%
compliance.
Resolves issues and
scalates when
required, meets
HR expertise
HR manager
3
4
Sign in and off
employees.
Decision making skills
Previous experience in
project management
Advanced diploma in
project management or
higher
Project reports
and weekly
meeting
arrangements
with 90%
members
present.
Improve project
employee
https://www.slideshare.net/BreezyDog12/organization-28930157
https://pm-foundations.com/2011/03/04/pm-foundationsthe-core-team/
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ROLE
AUTHORITY
RESPONSIBILITY
COMPETENCY
KPI
Performance
management.
regularly to review
issues and monitor
performance
progress.
Leadership and
management
experience
effectiveness
over 90%
Training needs
approval for
existing staff.
Conflicts resolution
Experience
HR advanced diploma or
higher
Department
officer
N/A
Assess and reclute
project team
members.
HR experience
Candidates selection
and assessment
experience.
Problems
resolution with a
90% success
Engage the top
candidate of the
selection
process.
Manage project
employee
expectations
with an 80%
compliance.
Real state
ageent
Rent contract
signing.
Premises selection,
rent the premise,
source architect and
building company.
Based in Sydney
Experience in
commercial properties
leasing
Project manager
and sponsor
satisfaction over
90% over site
description.
Lease contract
with
construction
costs rent 75%
reduce
agreement.
Architect
Contractor and
subcontractor
selection and
approval.
Permits, plans
and certificates
signing.
Site analysis,
external and
internal design,
permits, plans and
certificates dealing.
BSBPMG515 Manage project human resources V2 2020
RTO Provider: 91153 - CRICOS Code: 02672K
Architecture Bachelor
Experience in
commercial construction
projects
Based in Sydney
Contractor
efficiency over
90%.
Sustainable
construction
materials over
60%
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ROLE
AUTHORITY
RESPONSIBILITY
COMPETENCY
KPI
Contractor
Subcontractor
monitoring.
Construction,
subcontractors
selection and
monitor.
Building and
construction advanced
diploma
Construction
and deliverables
approval over
95%.
Based in Sydney
Experience in
commercial construction
projects
Finance
officer 1
Finance
officer 2
Vendors
selection
Funds
distribution
througouth the
project.
Biding approval,
purchase of
furniture,
equipment and
materials
Accountant degree
Payroll payments,
invoicing, financial
recordé keeping and
reporting
Accountant degree
Experience or training
provide by the company
in biding.
Deadlines
achievement
85%.
Keep furniture
and material
costs 95% on
budget.
Vendors
deliverables
95% on time.
Financial management
experience
Data entry and
financial reports
<2% errors.
Approved funds
shoul be
accredited no
longer than two
days after
approval.
RACI Chart
Develop and copy below a RACI Chart for the project either by a task or by WBS package for min. 4-5
project stakeholders. Must include team members (as a project management team), project manager
and project sponsor.
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RTO Provider: 91153 - CRICOS Code: 02672K
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Responsible
The team member who does the work to complete the task
Accountable
The person who delegates work and provides final review
Consulted
People who provide input on a deliverable
Informed
People who needs to be kept in the loop on the project progress
Project
Sponsor
Project
Manager
Financial
Department
Architect
Contractor
Office site selection
C
R
I
I
I
Design, drawings and permits
I
A
C
R
I
Construction
Biding and equipment
purchase
I
C
I
A
R
C
A
R
I
I
Project Deliverable
Task 2.2 Negotiate and communicate project roles
Schedule a time with the team in week 3 of class.
Perform a Role-Play.
You are the Project Manager in charge of the project. During the Role-Play you will communicate,
negotiate, and define the project roles as defined in the project human resource plan.
This is an assessable task, and the trainer and assessor will observe and evaluate your performance
during the Role-Play.
If you are absent from class, it is your responsibility to make alternative arrangements with the trainer
and assessor to perform the Role-Play.
Before the meeting
•
Make sure that you have completed the project human resource plan
BSBPMG515 Manage project human resources V2 2020
RTO Provider: 91153 - CRICOS Code: 02672K
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greenwichcollege.edu.au
•
•
Anticipate objections from the team
Determine non-negotiable
During the meeting
•
•
•
•
Briefly illustrate the human resource plan
Communicate the project roles
Ask the team for inputs and feedback
Negotiate the project roles and agree on them
After the meeting
•
•
•
Summarise the outcome of the meeting below
Apply any change/adjustments negotiated with the team to the human resource plan before
submission
Please note that the trainer and assessor will check that the feedback received by the team has
been applied to the human resource plan
Meeting summary 3864
Please record the summary of the meeting focusing on the changes/adjustments negotiated with the
team. (30-50 words)
After the meeting with all of the stakeholders. The human resource plan was approved with the
next adjustments:
-Training on biding process will be provided since the start date of the project to the financial
officer. Training will be provided by the company.
- The Architect’s options will be resourced by the real state agent, but the final approval will be
made by the HR department and Project manager, not by the real state agent.
- Site selection will be also be part of the architect responsibility, both the real state agent and the
architect will be part of the selection and final approval process.
- The architect will be responsible for the contractor selection.
- The architect will be consulted by the contractor for the subcontractor selection and approval.
- The architect and contractor wil be in charge of providing options for furniture and materials
purchase.
After the meeting all the stakeholders are happy with the results and are keen to start wit the
project.
BSBPMG515 Manage project human resources V2 2020
RTO Provider: 91153 - CRICOS Code: 02672K
Page 23
greenwichcollege.edu.au