Skip the Phone, Jack! (And Don’t You Call Back No More) https://www.naumart.com/sticker-ST307 Pamela D. Williams, Ed. M. Adult Education Instructor Ritenour School District A Little About Me - Pamela D. Williams, Ed.M. My Important Places: New Hampshire, Tennessee, Illinois, and Missouri My Communication Preferences: Emails and Texts; Not a fan of Phone Calls Teaching: Starting my 3rd year of teaching adult education in Missouri and Illinois A Little About My Student Population ● ● ● Out-of-School/Disconnected Youth, aged 16 to 24 Lives in a Small Town in North St. Louis County My Students’ Barriers and Challenges to Earning their HSE Include: ● ● ● ● Transportation Work Racism Poverty ● ● ● ● Physical and Behavioral Health Substance Abuse Legal Problems (probation/ parole) Early Parenthood and Family Obligations Now, A Little About You 1. Your Name 2. Your Important Places 3. Your Communication Preferences (Phone, Texts, Email, Social Media, Chat, etc.) 4. Your Length of Time Teaching/Working in Adult Education 5. Describe Your Student Population (You Might Include the Following): Age range of students Community Setting Challenges and Barriers to Success When I was Hired to Teach... https://www.thoughtco.com/lesson-plans-for-adult-students-31633 https://www.adulteducationadvocates.com/ When I Started Teaching... http://www.polkedpathways.com/wp-content/upl oads/2015/06/tabe-1200x350-c-default.jpg Source: https://www.google.com/url?sa=i&source=images&cd=&ved=0ahUKEwiBv-nwgO_iAhUnFjQIHWbwDn0QMwhYKBIwEg&url=http%3A%2F%2Fwww.sabes.org%2Fcontent%2Fwhatsblooming-idea-about-webb-ged-and-hiset&psig=AOvVaw3oVKtbGduiuqJwENWGvzjr&ust=1560809032805716&ictx=3&uact=3 https://www.boxofficemojo.com/movies/?id=nightschool2018.htm The Priority: Maximize Class Attendance Student Goal: HSE and College and Career Readiness My Goal: Support Student Goals While Meeting State and Funding Requirements Student Retention v. Student Persistence Program-Centered Perspective: Student Retention Student-Centered Perspective: Student Persistence Source: NCSALL Home > Publications > Review of Adult Learning and Literacy > Volume 7 (2007) > Chapter Summaries > Persistence: Helping Adult Education Students Reach Their Goals The National Center for the Study of Adult Learning and Literacy (NCSALL) Comings, J., Parrella, A., & Soricone, L. (1999). Persistence among adult basic education students in pre-GED classes (NCSALL Rep. No. 12). Cambridge, Student Persistence “Persistence is a continuous learning process that lasts until an adult student meets his or her educational goals[.]” Source: John P. Comings (2007) Retention and Persistence: How Do I... ● ● ● ● Follow-up on Unplanned Absences? Complete Health and Wellness Checks? Share URLs, Usernames and Passwords? Communicate Class Updates and Cancellations? Source: https://images.app.goo.gl/od4hq9Q5DUmDmUKL6 What Didn’t Work? ● ● One-Size Fits-All Communication Methods Highly Individualized Efforts with Low ROI https://www.learningandthebrain.com/blog/wp-content/uploads/2018/11/AdobeStock_175142372-Converted_Credit.jpg Why Didn’t It Work? ● ● Wasn’t Student-Specific Too Time-Intensive for the Teacher Source: https://darlabunting.com/tag/teacher-burnout/ What Did Work? ● An Efficient and Student-Specific Approach Source: https://images.app.goo.gl/es8hfsrHZd8wu8RB7 Why Did It Work? ● ● Based on Genuine Relationships (Led to Increased Responsiveness) Record of Student Communication Preferences for Best ROI https://clipartstation.com/black-teach er-clipart-8/ My Toolkit - The Google Suite ● GMail ○ ○ ○ ○ ● Student Contacts Distribution Lists (Current, Former, and Graduated) Canned Messages for Routine Messages (Complete Message, Retain Personalization Functionality) BCC Functionality Google Voice ○ ○ ○ ○ Google Phone Number (Privacy and Versatility) Texting Calling Feeds to GMail GMail - Contacts ● Use the Contacts ○ ○ ● Export Your Contacts for Proper Formatting Use the Labels to Assign Students to Groups (Such as Current Students/Graduated Students/Former Students Use Blind Carbon Copy for Privacy GMail - Canned Responses ● Canned Responses ○ ○ ○ Must Enable in GMail Settings Click the Gear (Settings)→ Settings→ Advanced→ Enable the Canned Responses (Templates)-->Save Changes Type Messages and Use the Canned Messages Function in the More Options Icon (3 Vertical Dots) GMail - Canned Responses Detailed Image Google - Voice (314) 594-7478 Ms. Pam’s Number Google - Voice ○ ○ ○ Go to voice.google.com Claim a Google Phone Number for Professional Use (Privacy and Versatility) ■ Texting ■ Calling Voicemail and Texts Feed to GMail Google Voice - Inbox Google Voice - Mobile App What Questions Do You Have? Slides will be posted to www.pameladwilliams.com. Thank You!
