SAP Platform Value and Adoption Roadmap Workshop Slides SAP Active Global Support, February 2014 Transition to SAP HANA - From Strategy to Value Realization Complete Approach Platform Strategy High-level Roadmap Detailed Plan Execution • Understand the value and benefit of SAP HANA to Business and IT • Proof how to manage the transition Establish a consistent platform strategy leveraging SAP HANA • Evaluate technical feasibility, migration risks & efforts, and Business & IT value per system • Define a customer specific adoption roadmap driven by business value – best migration sequence Develop an overall high-level value and transition roadmap • Create a detailed plan for the transition of one or multiple systems to SAP HANA • Focus: Migration approaches/project plan and Technical Architecture for SAP HANA Develop a detailed transition plan per system • Execute the detailed migration plan, with the help of SAP Active Global Support SAP Landscape is successfully and safely transitioned to SAP HANA © 2014 SAP AG or an SAP affiliate company. All rights reserved. 2 Transition to SAP HANA - From Strategy to Value Realization This Workshop Platform Strategy High-level Roadmap Detailed Plan Execution • Understand the value and benefit of SAP HANA to Business and IT • Proof how to manage the transition Establish a consistent platform strategy leveraging SAP HANA • Evaluate technical feasibility, migration risks & efforts, and Business & IT value per system • Define a customer specific adoption roadmap driven by business value – best migration sequence Develop an overall high-level value and transition roadmap • Create a detailed plan for the transition of one or multiple systems to SAP HANA • Focus: Migration approaches/project plan and Technical Architecture for SAP HANA Develop a detailed transition plan per system • Execute the detailed migration plan, with the help of SAP Active Global Support SAP Landscape is successfully and safely transitioned to SAP HANA © 2014 SAP AG or an SAP affiliate company. All rights reserved. 3 SAP Platform Value and Adoption Roadmap “Platform Strategy Part” Platform Strategy Purpose of the “Platform Strategy Part”: • Ensure that the capabilities of SAP Platform powered by SAP HANA and the related business and IT benefits and opportunities for your company are understood Scope & Approach: • Proof that the new strategy makes sense commercially • • Deliverables: • Aligned Platform Strategy & Value Proposition • Definition of follow-up activities to further explore the opportunities for business and IT and to define concrete transition steps Core elements of the SAP Platform, and the SAP platform Value Proposition Proof how you can get there • How to get the skills and resources in a sustainable way to realize the value • Support engagement model, agile benefit driven methodologies and our control center objectives © 2014 SAP AG or an SAP affiliate company. All rights reserved. 4 SAP Platform Value and Adoption Roadmap High-level Roadmap “Roadmap Part” Purpose of the “Roadmap Part”: • Create a transition roadmap, which presents system migrations in the context of planned business releases • Migrate those systems first, where expected business benefit is high, and risks and efforts are low Scope & Approach: • As-Is status of business scenarios and technical setup • Planned business releases, and requirements • Detailed evaluation of: • Technical migration feasibility • Value and opportunities for business and IT Deliverables: • • Business Value BW Risk / Value evaluation matrix ERP SRM SCM Risk / Efforts Identification of the best migration sequence for fast business value realization 2013 2014 2015 2016 ERP BW • Transition risks and efforts SCM SRM © 2014 SAP AG or an SAP affiliate company. All rights reserved. 5 SAP HANA Adoption Roadmap for Liverpool Evaluation Criteria Evaluation Criteria The evaluation criteria below were used in order to get to the SAP HANA adoption roadmap: # Criteria Exemplary Questions 0 Boundary Condition: Technical feasibility • Is the application available on SAP HANA? • Can the scalability requirements for the application be met with the available technical architecture and hardware for SAP HANA? 1 Business value • Are there pain points or cost drivers in the business resulting from the current solution (e.g. performance, duplication of data)? • Are there business requirements for “big data”, more real-time business or higher speed and agility? • Are there business opportunities to (re)build processes? 2 Value for IT • Are there pain points or cost drivers in IT from the current solution (e.g. replication of data, complexity of architecture, license cost)? 3 Effort/duration and risk of transition • What is the effort/duration for testing, training and technical transition? - How large is the difference between current state and target state (release level, Unicode, disruptive changes with the new release)? - How many business scenarios are used? How many users? • How business critical is the application? • How risky is the transition in general? - How many customers are already live with the application on HANA? - How many customers have used the proposed migration approach? © 2014 SAP AG or an SAP affiliate company. All rights reserved. Conclusion 6 Transition Priorities Business and IT Benefits CANDIDATES Roadmap based on Benefits, Efforts/Risks and Release Strategy: IDEAL CANDIDATES ECC CRM High Jan 2014: BW (ABC) PoC 1 on ABC: Transfer to the Project HEC + migration to SAP HANA SUPM Feb 2014: CUSTOMER to complete ECC EhP6 SP07 implementation NO CANDIDATES WAIT FOR BENEFITS SCM May 2014: Upgrade + Migration of SUPM to SAP HANA Sep 2014: Migration of BW (ABC) to SAP HANA Low Nov 2014: GRC High Low PoC on ECC: Transfer to the Project HEC + migration to SAP HANA Nov 2014: Re-evaluate situation for SCM and EWM Effort and Risk Of Transition to SAP HANA © 2014 SAP AG or an SAP affiliate company. All rights reserved. 7 High-Level Transition Plan - EXAMPLE 2014 Q1 BW - Migration to HANA System ABC - Functional impl. project - Migration to HANA Q2 Q3 2015 Q4 Q1 Q2 2016 Q3 Q4 Q1 Q2 Q3 Q4 … … eWM - SP 9 for eWM 7.02 - Migration to HANA ECC - EhP7 - HANA migration, UC conversion CRM - Upgrade to xxx and HANA Migration SRM - HANA migration - ? BPC - New implementation on HANA Changes already planned Changes related to HANA © 2014 SAP AG or an SAP affiliate company. All rights reserved. 8 Motivation, Scope and Approach Agenda Day 1 – SAP Platform Value and Adoption Roadmap Time Topic Lead 09:00 – 09:30 01 – Kick-off for the roadmap workshop - Scope and approach of the workshop SAP 09:30 – 10:30 02 – <CUSTOMER>’s expectations, priorities and boundary conditions - Expectations for the introduction of the SAP platform - Current pain points, future requirements, planned extensions - Fixed boundary conditions <CUSTOMER> 10:30 – 11:30 03 - Mission & Core Value Proposition of the SAP Platform - Core Platform Elements - Unparalleled Value Proposition - Engagement model (agile and benefit driven) - Control Center Approach SAP 11:30 – 14:30 (incl. Lunch) 04 – SAP platform powered by SAP HANA – overview of key capabilities - HANA in-memory innovation platform - Integration and Orchestration - The Ultimate User Experience SAP 14:30 – 17:00 05 – Platform Technical Deployment - Infrastructure and Data Center Operations - (Deployment, Cloud Management, HA/DR) SAP to prepare / Joint discussion © 2014 SAP AG or an SAP affiliate company. All rights reserved. 9 Motivation, Scope and Approach Agenda Day 2 – SAP Platform Value and Adoption Roadmap Time Topic Lead 09:00 – 11:00 06 - Managing the SAP Platform - E2E Application Lifecycle Management: Two Value Release per Year - Zero Downtime Upgrades / Transitions - Getting less but high quality Custom Code - Best Practices & Platform Support (ICC) SAP 11:00 – 13:00 07 – Status of current landscape at <CUSTOMER> - Overview of business scenarios (current and planned) - Roles of the different systems in the solution landscape - Per system: system load, DB sizes & growth rates - Custom code (areas and rough volume) SAP to prepare / Joint review 14:00 – 17:00 08 – Potential business and IT benefits for <CUSTOMER> - SAP’s application roadmap - Business scenario recommendations - Opportunities to address current pain points - Opportunities to extend current business scenarios to leverage current/planned SAP innovations SAP to prepare, joint discussion with input from <CUSTOMER> on opportunities © 2014 SAP AG or an SAP affiliate company. All rights reserved. 10 Motivation, Scope and Approach Agenda Day 3 – SAP Platform Value and Adoption Roadmap Time Topic Lead 09:00 – 12:00 09 – Evaluation of the key systems Per system: System specific criteria evaluation - Technical Feasibility - Business Value - IT Value - Transition risks & efforts Joint evaluation 13:00 – 16:00 10 – Creation of a roadmap for <CUSTOMER> Conduct a roadmap for XX, based on - the results of the system evaluation - the release plan, functional enhancement and rollout plan of <CUSTOMER> Joint evaluation 16:00 – 17:00 11 – Wrap-Up - Short summary on results and findings - Next steps All © 2014 SAP AG or an SAP affiliate company. All rights reserved. 11 Transition to SAP HANA - From Strategy to Value Realization One workshop for the complete solution landscape Platform Strategy - One delivery unit – one workshop - 3 days onsite - Results: High-level Roadmap a) Platform strategy b) Customer-specific adoption roadmap Optional preparation steps Executed per system Detailed Plan Results: Execution Execution: SAP AGS offering for transition to HANA - Clarify on Custom Code Mgmt. - Data Center Readiness -… © 2014 SAP AG or an SAP affiliate company. All rights reserved. Detailed execution plan, landscape, transition methods, custom code adj. methodology,.. 12 Transition to SAP HANA - From Strategy to Value Realization Big Picture Platform Strategy High-level Roadmap Detailed Plan Execution • Understand the value and benefit of SAP HANA to Business and IT • Proof how to manage the transition Establish a consistent platform strategy leveraging SAP HANA • Evaluate technical feasibility, migration risks & efforts, and Business & IT value per system • Define a customer specific adoption roadmap driven by business value – best migration sequence Develop an overall high-level value and transition roadmap • Create a detailed plan for the transition of one or multiple systems to SAP HANA • Focus: Migration approaches/project plan and Technical Architecture for SAP HANA Develop a detailed transition plan per system • Execute the detailed migration plan, with the help of SAP Active Global Support SAP Landscape is successfully and safely transitioned to SAP HANA © 2014 SAP AG or an SAP affiliate company. All rights reserved. 13 Transition to SAP HANA Implementing Innovation – Supported E2E by SAP MaxAttention Conception Definition of Scope Rapid Prototyping Definition of Business Objectives Definition of Technical Objectives Proof of Concept Cost-Benefit Analysis Business Case Creation Project Planning Targeted Technical Infrastructure Deployment Quality Management Operate Hypercare Hardware Setup and Transition to OCC Prerequisite Software Infrastructure Testing Innovation Control Center - ICC Monitor Versions Cutover Planning and Engineering Service Transition to SAP HANA Measure and Report Business Downtime Testing Cycles KPIs Objectives Migration to SAP HANA Technical Infrastructure for SAP HANA Regression Testing Optimize Transition Roadmap Performance Testing Issue Management Resource Planning Operational Readiness Change Operations ControlManagement Center © 2014 SAP AG or an SAP affiliate company. All rights reserved. 14 Transition to the SAP Platform – Offering of SAP Active Global Support Holistic Methodology Based on SAP Solution Manager Concept & Project Setup Realization Post Go-Live Project Management Project Management Architecture Infrastructure Blueprint Define, drive and control milestones and Q-gates Migration Tasks Architecture & Infrastructure Define the infrastructure and landscape architecture to fulfill requirements of the migration and the operation after GoLive Migration Tasks Ensure that migration tasks are executed along a proven plan and approach and based on best practices for procedures and configurations Adjustment of custom code – back to standard + HANA-aware Performance & Scalability Ensure performance, throughput, scalability, availability. Define the technical architecture and infrastructure Performance Scalability Operational Readiness Operational Readiness Ensure that procedures, tools and skills are adequate to run the new solution safely and efficiently One end-to-end methodology – implemented in SAP Solution Manager © 2014 SAP AG or an SAP affiliate company. All rights reserved. 15 Transition to SAP HANA The Foundation: SAP Solution Manager Roadmap Operational Readiness Blueprint Post Go-Live Realization Project tracking Project definition Q – Gate Def. Issue tracking Technical architecture options of DB’s Q-Gate management / issue tracking Issue tracking Infrastructure setup & configuration Detailed target SAP landscape definition Verification Detailed technical infrastructure definition Detailed Migration plan Migration of non-prod systems Migration tests Detailed Migration Method definition Sandbox Migrations Functional regressions Performance, HA, Sec. tests Test scope determination Cut-over rehearsal Detailed test planning Performance Baseline - KPI Sizing Production cut-over Migration master plan definition migration scope, architecture and technical infrastructure Performance Scalability Migration & Test Architecture Infrastructure Project Mgmt. Concept & Project Setup Performance Verification & Optimization Performance Optimization Source Scalability check Procedures Operations procedures Tools Tool roadmap Roles & Skills Roles & Skills, training plan Inventory Performance Monitoring Operations procedures Hyper care / Optimization Tool implementation Trainings Operations handover Definition of future concept SLA verification © 2014 SAP AG or an SAP affiliate company. All rights reserved. 16 Delivery Model – New Services from SAP AGS Mapping of the Main New Services to the Roadmap Project tracking Project definition Q – Gate Def. Issue tracking Q-Gate management / issue tracking TIC for Migration Migration master plan definition migration scope, architecture and technical infrastructure Technical architecture options of DB’s Service 1 – Migration Planning Workshop Performance Scalability Migration & Test Architecture Infrastructure Optional: Landscape architecture planning Operational Readiness Post Go-Live Realization Detailed target SAP landscape definition Detailed technical infrastructure definition Integration Validation Infrastructure setup & configuration Verification Data Consistency / Exception Management/System Integration / Volume processing / Performance & Scalability Detailed Migration plan Migration of non-prod systems Migration tests Detailed Migration Method definition Sandbox Migrations Functional regressions Performance, HA, Sec. tests Test scope determination Service 2a – Performance baseline Cut-over rehearsal Detailed test planning Service 2b – Performance optimization Performance Baseline - KPI Sizing Performance Verification & Optimization Procedures Operations procedures Tools Tool roadmap Roles & Skills Roles & Skills, training plan Inventory Definition of future concept Service 3 – Post GoLive Performance Monitoring Performance Optimization Source Scalability check Service 4a – Operational readiness Issue tracking Production cut-over Blueprint Service 5 – GoLive Support Project Mgmt. Concept & Project Setup Serv. bundle 4b : Operational readiness Operations procedures Tool implementation Hyper care / Optimization Trainings Operations handover SLA verification © 2014 SAP AG or an SAP affiliate company. All rights reserved. 17 Transition to HANA – Offering of SAP Active Global Support Flexible Delivery Model The SAP offering is delivered as a flexible package consisting of The methodology implemented in SAP Solution Manager This is the backbone of each transition! Methodology used by all roles – SAP TQM, consultants, customer experts, partners Consistent approach and quality across all involved parties Best Practices templates and guidelines for each of the tasks Onsite services and remote offerings: Expert Guided Implementations, remote service Enablement: Guided procedures, trainings, remote expert sessions,…. Plus: Reduction of custom code – back to standard Analysis, evaluation, reduction – SAP can take responsibility for code maintenance Delivery model can be tailored in a flexible way to the concrete customer situation (partners, division of work, priorities in the project,….) © 2014 SAP AG or an SAP affiliate company. All rights reserved. 18 Thank You SAP Active Global Support © 2014 SAP AG or an SAP affiliate company. All rights reserved. © 2014 SAP AG or an SAP affiliate company. All rights reserved. No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP AG. The information contained herein may be changed without prior notice. Some software products marketed by SAP AG and its distributors contain proprietary software components of other software vendors. National product specifications may vary. 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