ASSESSMENT
ICTSAS304 PROVIDE BASIC SYSTEM ADMINISTRATION
STUDENT NAME:
DATE:
UNIT(S) COVERED BY THIS ASSESSMENT
UNITCODE
UNITNAME
ICTSAS304
Provide basic system administration
Submit your assessment:
• By post: to Assessments, Axiom College, PO Box 1041 Milton Qld 4064
FEEDBACK TO STUDENT:
Axiom College
ICTSAS304 PROVIDE BASIC SYSTEM ADMINISTRATION
PART A – QUESTIONS
Underpinning Knowledge Assessment.
Instructions: All questions are to be answered unless otherwise directed by your trainer
 Short Answer  Multiple Choice  True/False  Complete Statement
Q1)
What is a security access register and what information would be contained in it?
Q2)
What is your company policy for issuing users account and password information?
Q3)
After creating a network user account for a client, what security documentation would
you provide to a client? Why is it important to issue security documentation to a client?
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Q4)
In your organisation, how is security information recorded / documented that the client
has received the security documents and their account information?
Q5)
Within your organisation, where are all user security access details stored?
Q6)
How do you determine and record what software is used by the company?
Q7)
Why is it important to keep a record of software licences and where they are used in
the organisation within a software register?
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Q8)
Describe your company policy for locating illegal software on computers and who is
this reported to?
Q9)
What is a back-up schedule? And why are they important particularly when files need
to be restored?
Q10)
List 5 items that would exist on a back-up schedule label
Q11)
Why is it important to label your backup media correctly after carrying out a backup?
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Q12) Who within your organisation is responsible for developing the backup and restore
procedures?
Q13)
What security controls can be set for a user on an operating system?
Q14)
What is access control?
Q15) Briefly explain what diagnostic tools the organisation uses and what operating system
they are used for
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Q16) Who could you ask for assistance and where could you locate information on
organisational policies, software or hardware issues?
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PART B – PRACTICAL ACTIVITIES
ACTIVITY 1 –
Activity Type
 Task  Observation  Third Party Reports  Verbal questioning
 Portfolio  Case Study  Role Play
Resources: Computer, printer, relevant workplace documents, internet and network access.
Conditions: Student to be observed in the workplace or simulated workplace environment
Instructions: An audit is to be carried out on computers within the workplace or simulated workplace
to determine what software is installed and if any illegal software has been installed.
Create a software register that lists all the organisations software. The form should include the
following fields.
•
Software manufacturer
•
Type of licence (single, multi seat, enterprise)
•
Computers it is installed on
•
Who can use that software
•
Where original software installation disk is stored
•
Serial number
If illegal software is found describe how it will be removed and who will be notified of the software.
YOU WILL BE MARKED AGAINST THE FOLLOWING CRITERIA
Y
N
1. Identify organisational documents and standards
2. Carry out machine audit
3. Identify illegal software
4. Relevant personnel notified of illegal software
5. Understanding of current system
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ACTIVITY 2 –
Activity Type  Task  Observation  Third Party Reports  Verbal questioning
Resources: Computer, printer, relevant workplace documents, internet and network access if
required.
Conditions: Student to be observed in the workplace or simulated workplace environment
Instructions:
Perform a partial back up from a workstation according to your company guidelines. This can be any
folder or drive.
Record all relevant information as per your back up schedule and store documents as per company
guidelines.
Perform a recovery or restore of a file or folder as per your company guidelines.
YOU WILL BE MARKED AGAINST THE FOLLOWING CRITERIA
Y
N
1. Understanding of company policies
2. Ability to use backup procedures
3. Ability to locate and restore files
4. Documentation procedures followed
ACTIVITY 3 –
Activity Type  Task  Observation  Third Party Reports  Verbal questioning
Resources: Computer, printer, relevant workplace documents, internet and network access if
required.
Conditions: Student to be observed in the workplace or simulated workplace environment
Instructions: The following can be carried out on either a work grouped or network workstation. This
can be done using a server and active directory but must be under strict supervision.
Consult relevant documentation prior to commencing the task.
1. Create a new user account
2. Assign relevant permissions or access levels to the account
3. Complete user account documentation to list details of account
4. Notify new user and supervisor of relevant details.
YOU WILL BE MARKED AGAINST THE FOLLOWING CRITERIA
Y
N
1. Ability to create account
2. Understanding of permissions
3. Company procedures followed
4. Documentation procedures followed
5. Locate relevant reference material
6. Consultation skills utilised
7. Communication skills utilised
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PART C – PROJECT
Project Type
 Portfolio  Third Party Reports  Project  Case Study
Resources: Computer, printer, relevant workplace documents, internet and network access.
Conditions: To be carried out in the workplace or simulated workplace.
Instructions: The following documents are to be created or existing workplace documents can be
submitted as evidence.
Task 1
1. Create an access form for new employees of your organisation.
2. Details what documentation will need to be completed when this account has been created and
where it will be stored. Also list personnel that will be informed.
3. Ensure user access security information is on the form. This should state what the user has
access to within the network and cover the use of documents and information from the company.
The form must contain fields for what the person has access to in regards to drives, folders, printers
etc and MUST list what security group they are assigned to.
Task 2:
You are required to:
1. Create a backup plan for incremental weekly backups of your organisation (must include days,
type of backup, what is backed up)
2. Specify what media you will use and describe why you selected this media
3. Estimate how much space or quantity of this media will be required for 1 week of backups
4. Write below a sample of the information you would put on the label of your media
5. Where will this media be stored (hint: Daily may be stored differently to weekly)
6. Create a backup log for your schedule
7. Create a recovery log for the above scenario
YOU WILL BE MARKED AGAINST THE FOLLOWING CRITERIA
Y
N
1. Understanding of company policies and procedures
2. Understanding of security requirements
3. Access and user permissions understood
4. Relevant forms identified
5. Relevant personnel identified and notified
6. Communication skills used
7. Backup procedures followed
8. Backup media understood
9. Diagnostic skills to identify required space for media
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