Communication &
Best Practice Sharing Group
Collaboration
Strategy & Approach
Plan for 2019
Champions:
Ruchi Kaushik & Janice Curry
Lead:
Zaheer Mustafa
Team Members:
Dianne Lippman, Heidi Walter, Mrinal
Dutta
1
Design Strategic Initiative pillar Update
Scope
Objectives
Goals
Goals & Objectives
 All BPS will be based on skills, tools and methods that
are relevant to Design LOB (example: BPS on Meetings
IN
Minuets)
 All
BPS will be based on skills, tools and methods that are
relevant to Design LOB (example: BPS on Meetings
OUT Minuets)
Skill-set pertaining to other LOBs in Amex
 Promote BPS Culture through rewards and
recognition
 Increase engagement of knowledge sharing within
Design
Short-Term
Long-Term
 ^ Traffic in Jive
 ^ Efficiency through
 ^ Rewarding BR points
Synergy
 ^ Colleagues engagement
 ^ Design Metrics (e.g. ACT)OBTAIN REAL
 ^ Proper utilization of Dev. TIME DEMAND
hrs
BPS joins on
going Team
Meeting or SrID
Meetings etc
Timeline
Heidi: BPS Social Blog
Diane Lipman: BPD Brown Bags
SHAPE &
SHARE
Social element
spotlights top 5
– remaining is
available for
access as well
Examples
HIGH LEVEL
Time Line / Activities
Initiation Meetings / Sub- Groupings
Jive Infrastructure and
Video library set-up
Zaheer : BPS Videos + Mrial
ANALYSE &
ACTION
BPS Gathers
data and
announces
BPS session
+ Volunteers
APR
Q2
MAY
JUL
Top 5 popular
contributors
get 200 BR
pts
APPROA
CH
Q4
Q3
JUN
RECOGNISE
& REWARD
AUG
SEP
OCT
NOV
DEC