MBA First Yr. SEM-I MBL140: Skill for Managers Teaching Scheme Lectures 2 Hr. /Week Tutorial 1 Hr. /Week Total Credits 3 Evaluation Scheme ISE 20 SE 30 SEE 50 Total 100 Course Objectives 1. To study vendor management and relationship skills 2. To learn negotiation skills. 3. To Study about decision making and forecasting. 4. To Understand about the skill development and different skills required in organization. Course Outcomes At the end of the course students will be able to 1. Understand the basics of building relationship and skills required in personal interview management 2. Develop team work and negotiation strategies. 3. Describe and analyse the different problems in the organization and take decision on critical situation 4. Understand the basics of skill development and different types of skills and also practice them in the organizations. Course Contents Unit No. Hrs Topics Unit 1. Vendor Relationship management: 16 Relationship skills and Communication with suppliers, relationship vendors and stakeholders. Identification source of new suppliers and vendors, selection process based on price, quality, support, capacity and reliability, measuring and managing the vendor and supplier cost, quality and delivery performance, managing risk relating to quality, cost, delivery and supply of purchases. Problem-solving against a contract-driven relationship Unit 2. Negotiation: 16 Introduction, Concept of Negotiation, Characteristics of a Negotiating Situation, Types of Negotiation, Principles of Negotiation, Steps of Negotiating, Win -win Negotiation, Negotiation Tactics, Factors Affecting Success in Negotiation Negotiating across company boundaries, with “outsiders” and with a contractual baseline. Costs and delivery performance Unit 3. Decision Making: 16 Definition of Decision Making, Making, Objects, Advantages of Decision Making, Group Decision Making ,Process, Models, Steps. Monitoring and document decisions, resolutions, responsibilities and follow-up Forecasting-Meaning of forecasting, Features of Forecasting, Role of forecasting, Steps in forecasting, Techniques of forecasting. Unit 4. : Risk management (internally and with vendor) – analyse, anticipate and balance risks and responses. Documenting and reporting – results, changes, costs, meetings, agreements, problems and resolutions Business basics to understand business models and health Partnering methods and requirements as a way of doing business Case Study Reference Books: 1. T,Ramasamy (2010),“Principles of Management”, 1st Ed, Himalaya Publishing House 2. Basic Managerial Skills for All– 2011 by Mcgrath E.H 3. L.M. Prasad (2011) “Principles of Management Sultan Chand & Sons.” 4. Robbins Stephen P. and Decenzo David (2002) , “Fundamentals of Management”-3rd Ed Pearson Education 5. P C Tripathi and P N Reddy (2012) , “Principles of Management”,5th Ed McGraw hill publishing. 6. Sherlekar S.A (2016), “Modern Business Administration and Management”, 4th Ed Himalaya Publishing.