Uploaded by Lim Bee Lay

ISO 45001 internal & external issue list

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Our external issues
Risks
Price of raw material supplies and other products
Increase in raw material prices, effects on operation
High
cost, stock levels
New legislation
New standards
Levies and taxes
Changes in controls, operation cost increase, staff
knowledge
Changes in controls, operation cost increase, staff
knowledge
Greater costs and forcing our prices up for
customers and risking investment
Rating
Low
Low
Low
Opportunities
Review prices and reduce time for the price fixes, seek new
suppliers, keep management informed of price changes, use
JIT
Review progress, keep employee informed of price changes,
prepare for change, train staff
Review progress, keep employee informed of price changes,
prepare for change, train staff
Review and prepare payments, keep management informed
Monitor costs and look for new transport providers and review
the use of our own vehicles. Better planning with customers to
reduce costs, use of other vehicles
Monitor service level, work closely with customers on actual
delivery dates, keeping customers informed, better route
planning
Transport costs
Greater costs and operation cost increase
Mediu
m
Transport reliability
Not meeting customer delivery targets
High
Competitor pricing and services
Changes in operation cost, reduced margins
Mediu
m
Review costs, review progress, make staff aware, cost savings
Changes in customer requirements
Changes in operation cost, new processes, new
products, changes to process, new plant, new skills
needed
Low
Review progress, keep customer informed of price changes,
work closely with the customer to develop,
Supply chain disruption
Higher costs, delayed customer orders, factory hold Mediu
ups
m
Review issues, set up other suppliers, spread work across many
suppliers, work with suppliers, keep customers informed
Reliance on few suppliers
Higher costs, delayed customer orders, factory hold Mediu
ups
m
Review issues, set up other suppliers, spread work across many
suppliers, work with suppliers, keep customers informed
Poor road networks or roadworks
Higher costs, delayed customer orders, factory hold Mediu
ups
m
Review issues, set up other suppliers, spread work across many
suppliers, work with suppliers, keep customers informed, deliver
at different times
Availability of staff
External resources
Weather
Political changes
Risk to delivering customer orders, higher labour
costs, time to attract new staff
Lack of commitment, other customers, holds up for
customers, greater training
Holding up production, stopping deliveries to
customer sites
Uncertainty in demand, new legislation, new
standards, new compliance, new costs
Higher costs, delayed customer orders, factory hold
ups
Low
Low
Low
Low
Train staff, use of subcontractors, multi skills staff
Train staff use more subcontractors, multi skills staff, work closely
with subcontractors
Monitor weather, look to change delivery dates, keep
customers informed, work closely with the customers
New products, new controls, training, changes in how we do
things
Review issues, keep customers informed, work closely with
others
Labour costs
Higher costs
New technology
New costs, new equipment, new plant, time
Mediu
m
Mediu
m
Low
Site conditions
Stopping deliveries to customer sites
Low
Lead times from customers
Affecting production, puts demands on production, Mediu
affects other customers, pressure on staff
m
Improved planning, work closely with customers, keep all staff
informed
Affecting production, puts demands on production, Mediu
holding up customers
m
New vehicles, new products, different suppliers,
Low
customer demands, new certification
Mediu
Redundancies and workforce deduction
m
Improved planning, work closely with suppliers, work closely
with customers, keep all staff informed
Improved ways of working, reducing impact on the
environment, new certification
Monitor sales. Develop customer relationships. Monitor
customer satisfaction. Plan for
Lack of staff and investment. Demand on site and
plant. Lack of staff skills with new staff
Mediu
m
Monitor sales. Develop customer relationships. Monitor
customer satisfaction. Monitor staffing and staff skills. Plan for
Risks
Risk to delivering customer orders, higher labour
costs, time to attract new staff
Potential failure to the process. Products not
meeting customer requirements
Lack of interest in meeting scheme needs, customer
needs, reluctant to change, controls not being
carried out
Rating
Mediu
m
Mediu
m
Restrictions on use, working hours, storage facilities
Low
Demand from others (NGO, Worker Union
Corporation)
Lead times from suppliers
Environmental demands
Reduction in business
Increase in business
Our internal issues
Staffing skills
Staff awareness of their roles checks and
responsibilities
Staff commitment
The site
Low
Look to multi-skill staff, improve efficiency
Adopt, train staff, use to reduce costs
Monitor weather, look to change delivery dates, keep
customers informed, work closely with the customers, operate
JIT
Opportunities
Train staff, use of subcontractors, multi skills staff
Train staff, make staff aware of their roles, inform staff of any
changes
Train staff, make staff aware of their roles, inform staff of any
changes. Improve company culture and staff willingness
Look to improve use of site, improve storage facilities
Staff retention
Breaking down and holding up production, repairs,
Low
new parts
Staff shortages, gaining a bad reputation
Low
Shift working
Lack of controls, tiredness, higher risk of accidents
Low
Improve controls, spread shift working, introduce more controls
Location
Restrictions on use, working hours, storage facilities.
Increase in delivery costs
Low
Look to improve use of site, improve storage facilities.
Introduce improved rout planning
Our culture
Lack of staff commitment, harder work to make
changes,
Low
Train staff, make staff aware of their roles, inform staff of any
changes. Improve company culture and staff willingness
Staff shortages, gaining a bad reputation
Staff shortages, gaining a bad reputation, expense
of recruiting. Loosing time
Risks
Low
Plant and equipment
Loosing staff
Obtaining staff
External interested parties
Low
Rating
Suppliers
Affecting production, puts demands on production, Mediu
holding up customers, price rises, lack of stock
m
External resources
Lack of commitment to our scheme, not meeting
our required outputs, higher costs
Customers
Getting products and services on time, meeting their
High
costs
Low
Introduce planned maintenance to reduce time, costs and
ensure plant lasts
Look to improve staff morale
Look to improve staff morale
Look to improve staff morale, wage increases, offer careers
rather than jobs
Opportunities
Improved planning, work closely with suppliers, work closely
with customers, keep all staff informed, keep customers
informed
Train resources, bring under our control, monitor their work, look
to employ our own staff
Improved planning, work closely with suppliers, work closely
with customers, keep customers informed of any changes
Bank
Neighbours
Landlord
Unions
Local council
DOSH
Insurers
Principal contractor
Fire service
Architect
Structural engineer
Internal interested parties
Mediu
Extra banking costs increase
m
Restriction on site use, noise levels, vehicle
Low
movement
Restriction on site use, noise levels, vehicle
movement, working hours, changes we can make Low
to the site
Longer time to make changes, negotiations, liaising
Low
with officials
Restriction on site use, noise levels, vehicle
movement, working hours, changes we can make Low
to the site, business rates
Requests for changes to way of working, site
Mediu
inspections, possible legal claims, new plant
m
Ensure we are meeting their requirements, higher
Low
premiums for not meeting their requirements,
restrictions on work
Not keeping them informed, not working closely with Mediu
them, not meeting their needs
m
Not keeping them informed, not working closely with Mediu
them, not meeting their needs
m
Not keeping them informed, not working closely with Mediu
them, not meeting their needs
m
Not keeping them informed, not working closely with
Low
them, not meeting their needs
Risks
Rating
Staff
Reluctance to adopt our scheme procedure and
controls
Mediu
m
Owners
Not showing commitment to the scheme
Mediu
m
Managers
Not showing commitment to the scheme and
affecting staff below them
Mediu
m
Supervisors
Not showing commitment to the scheme and
affecting staff below them
Mediu
m
Subcontractors
Not showing commitment to the scheme
Mediu
m
Monitor changes, develop relationship with bank
Keep neighbours informed, respond to any issues quickly
Keep landlord informed, respond to any issues quickly
Work closely with representatives, keep staff informed and
representatives of any changes
Keep the local council informed, respond to any issues quickly
Introduce training, ensure staff follow HSE guidelines and ours,
monitor staff health, review working practices
Work closely with the insures, keep them informed of any
changes
Improved planning, developing our procedures, working more
closely with them, helping them
Improved planning, developing our procedures, working more
closely with them, helping them
Improved planning, developing our procedures, working more
closely with them, helping them
Improved planning, developing our procedures, working more
closely with them, helping them
Opportunities
Promote the advantages of the scheme. Encourage their
participation, train staff, improve awareness, show advantages
of the scheme
Keep informed, share issues, get them involved, point out their
responsibilities’
Promote the advantages of the scheme. Encourage their
participation, train staff, improve awareness, show advantages
of the scheme
Promote the advantages of the scheme. Encourage their
participation, train staff, improve awareness, show advantages
of the scheme
Promote the advantages of the scheme. Encourage their
participation, train staff, improve awareness, show advantages
of the scheme
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