Resume Writing Malaysia – Customer Journey
Stage1: Agreement of Service
i. Enquiry made and answered
ii. Invoice Generated
iii. Payment Made
Iv. Services engaged
Stage2: Data gathering &
validation
Stage 3: Design and
Development
Stage 4: Finalization
i. Either from old resume or
interviews; Client will be sent
optimised content in RwM Excel
workbook
i. RW will create draft with
optimised content and validate
customer satisfaction
i. Final draft will be made with
optimised content and design
ii. Pass to client for validation and
await until return of template
ii. Only 2 draft changes can be made
ii. All grammar and spelling checks
reviewed and made