Taylor Vogelsong – Senior Closing Administrator Specific What goals will she need to accomplish in order to qualify for a promotion to a senior closing administrator position? Measurable How will we know when she has reached her goal? Ability to: 1. Review and analyze title commitments and examine backup documents to ensure accuracy. 2. Responsible for final review of executed closing documents. 3. Correspond with real estate administrators and management to facilitate closings. 4. Correspond with title company to address title defects and inconsistencies with legal descriptions; seek to cure title defects and correct legals. 5. Review surveys to ensure accuracy against legal description; correspond with surveyor to address concerns regarding legal descriptions, access issues, and encumbrances. 6. Review ROFR waiver requests and respond timely and accordingly with waiver or exercise letters. 7. Prepare and maintain letters, memos, trackers, and reports. 8. Prepare closing documents and coordinate closings. 9. Review and analyze documents, including: leases, amendments, easements, purchase agreements, assignments, NDAs, estoppels, closing statements, proration statements, and trust and estate documents. 10. Review and approve vendor invoices. 11. Review and ensure documents are properly executed and in recordable form when applicable. 12. Review and analyze public records including recorded documents, judgements, GIS maps, property appraiser and tax collector information. 13. Scan material related to each acquisition into the property management database. 14. Train new Closing Administrators and other clerical support employees. Performing as a senior closing administrator requires critical thinking and attention to detail in order to acquire, maintain, and improve proficiency. It is an ongoing process that requires learning new skills and applying that knowledge to future transactions. She must understand the intricacies involved in due diligence review, drafting legal documents, negotiating language, and closing transactions. Success can be measured by her ability to master the specific goals with minimal supervision. Meet with Taylor weekly to assess her progress. Taylor Vogelsong – Senior Closing Administrator Attainable Is achieving the goal realistic? The goal is realistic. Taylor has been with SBA for approximately 3-years and has excelled in her position as a closing administrator. Relevant Why is the goal significant? Promoting Taylor to a senior closing administrator position is significant for the following reasons: 1. It will allow the department to maintain and improve efficiencies with fewer team members. 2. It will help us to retain a valuable employee. 3. It will improve engagement and morale. 4. Her learning curve will be shorter than an external hire. Time-Based When will the goal be reached? For the first 30-days, Taylor should work under direct supervision of a paralegal and/or manager. During this time, she should demonstrate an understanding of the responsibilities and skills of a senior closing administrator. Days 30-60, Taylor should start working independently with paralegal and/or manager oversight and review. She should begin to understand how to spot issues and resolve problems. Days 60-90 she should require less oversight and demonstrate an ability to think critically and independently review surveys and title commitments. At the end of a six-month period, Taylor should be fully functional in the role of a real estate senior closing administrator and she should be able to support the team and assist with other senior closing administrator duties as required.