TENMA(HCM) VN CO., LTD DEPT.: QA CUSTOMER BOD New project Data Issuing CUSTOMER REQUIREMENT REVIEW QA/REG/ -18 DEVELOPMENT PROCESS MAP FOR NEW PROJECT CSP (Customer Service & Planning) Receiving doc. ENG. QC/QA PRODUCTION TOOL & WAREHOUSE MAINTENANCE PURCHASING OUTPUT Control & distribution Dr aw in g , Tech n ical Sp ec. Review Cost review & Quotation NEW PROJECT INFORMATION BY EMAIL/MEETING NG INPUT SUPPLIER/ MOLD MAKER 1. Dr aw in g & Sp ecif icat io n , st an d ar d . 2. Cu st o m er f o r ecast 3. In t er n al r elat io n d at a 4. Cu st o m er n ew p r o ject sch ed u e 5. Packag in g 6. Leg islat io n 1. Req u ir em en t s o f n ew p r o ject (m at er ial, m ach in e, t est , p u r ch ased p ar t ..) 2. Pr o d u ct io n f lo w ch ar t 3. Su p p lier & m o ld m aker q u o t at io n 1. Req u ir em en t s o f n ew p r o ject (m at er ial, m ach in e, t est , p u r ch ased p ar t ..) 2. Pr o d u ct io n f lo w ch ar t 1. Req u ir em en t s o f n ew p r o ject (m at er ial, m ach in e, t est , p u r ch ased p ar t , m easu r in g eq u ip m en t ,...) 2. Pr o d u ct io n f lo w ch ar t Resu lt o f Review & ch eck r ep o r t Ap p r o val o n t h e f o r m Ap p r o val o n t h e f o r m & at t ach ed d o cu m en t s Cu st o m er d ecisio n 1. 2. 3. 4. Co st calcu lat io n Cap acit y Pr o ject f easib ilit y Id ea & su g g est io n Resu lt o f Review & ch eck r ep o r t Approval OK Get information of approval, submit customer NG Approval PREPARATION OK 1. List o f n ew p ar t s & Cu st o m er Dep lo ym en t Plan 2. Cu st o m er q u alit y r eq u ir em en t Get information of approval New project Quality Preparation Plan Customer 1. List o f ap p r o val n ew p ar t s 2. Cu st o m er d ep lo ym en t p lan Ten m a d ep lo ym en t p lan APQP 1. 2. 3. 4. 1. 2. 3. 4. 5. 6. 7. List o f ap p r o val n ew p ar t s Det ail d ep lo ym en t p lan Qu alit y r eq u ir em en t s Cu st o m er f o r m at f o r m s Pr ep ar at io n NEW PROJECT PREPARATION INFORMATION BY EMAIL/ MEETING 1. Pu r ch ase o r d er 2. Pu r ch ase r eq u est s Ordering issue Production preparation PURCHASING Material NG Material receiving NG Incoming inspection OK Storage & control Mold & spare parts list Mold receiving Delivery Mold QA m at r ix QC p r o cess co n t r o l In sp ect io n st an d ar d s Packin g Sp ec. Ch eck sh eet In sp ect io n JIG n eed s list Wo r k in st r u ct io n 1. List o f ap p r o val n ew m o d el p ar t s 2. Det ail p r ep ar at io n sch ed u le 3. In f o r m at io n ab o u t t h e p r o d u ct s 4. In f o r m at io n t h e p r o cess 5. Resin s 6. Mo ld list , m easu r in g eq u ip m en t Pu r ch asin g o r d er & Pu r ch ase r eq u est s co n f ir m in g 1. Or d er in g n o t e 2. Dr aw in g / sp ecif icat io n 1. 2. 3. 4. 1. Pr o d u ct io n sch ed u le 2. Pr o d u ct io n r eco r d s 1. Pr o d u ct io n r ep o r t 2. Wo r k in st r u ct io n 3. In sp ect io n r eco r d s Production Inspection Reg ist er o n t h e m ast er f ile Packin g sp ecif icat io n Qu alit y p r o cess Wo r k in st r u ct io n Ch eck sh eet 1. In sp ect io n st an d ar d s/ d r aw in g 1. In sp ect io n r eco r d 2. Wo r k in st r u ct io n 3. Ap p r o val sam p les 1. 2. 3. 4. 5. In sp ect io n st an d ar d s/ d r aw in g 1. Mat er ial sp ecif icat io n Wo r k in st r u ct io n 2. MSDS/Ro HS/ co n f lit m in er als Mat er ial sp ecif icat io n 3. In sp ect io n r eco r d s Mo ld d at a MSDS/ Ro HS/ Co n f lit m in er als 1. Mat er ial in co m in g p r o d u cr e 2. Mat er ial WH in st r u ct io n 3. In co m in g m at er ial p ackin g list 1. Mat er ial sp ecif icat io n 2. MSDS/Ro HS/ co n f lit m in er als 3. In sp ect io n r eco r d s 1. 2. 3. 4. 5. 6. 7. 1. Mat er ial in co m in g r esu lt r ep o r t 2.2. MSDS/Ro HS/ co n f lit m in er als 4. In co m in g ch eckin g r esu lt Mat er ial In co m in g p r o ced u r e Mat er ial In co m in g In sp ect io n Ch eck sh eet In co m in g m at er ial p ackin g list In co m in g m at er ial list In co m in g in sp ect io n st an d ar d . In co m in g m at er ial f lo w 1. Main t en an ce p r o ced u r e 2. Mo ld & sp ar ep ar t s list 1. Mo ld h ist o r y r eco r d s 2. Mo ld m ain t en an ce 1. Main t en an ce p r o ced u r e 2. Mo ld & sp ar ep ar t s list 1. Mo ld h ist o r y r eco r d s 2. Mo ld m ain t en an ce Tr ial sch ed u le issu e Tr ial sch ed u le co n f ir m at io n 1. Tr ial sch ed u le issu e 2. Mo ld r eceivin g p r o ced u r e Mo ld r ep o r t TRIAL Schedule issue TRIAL - PRODUCTION INFORMATION BY EMAIL/ MEETING TRIAL detail Schedule issue TRIAL AND SUBMIT SAMPLE Prepare mold for trial 1. Tr ial sch ed u le issu e 2. Mach in e list Prepare machine for trial Mat er ial r eq u est n o t e Mat er ial r eq u est n o t e 1. Mat er ial r eq u est n o t e 2. Dat a set u p p r o cess 3. Mo ld set u p in st r u ct io n 4. Tr ain in g skill r eco r d s 5. Man p o w er ar r an g em en t 6. To o l n eed s 7. Packin g Sp ec & Packin g m at er ials 8. Ch eck sh eet , f o r m & lab les 9. Wo r k in st r u ct io n / Pr o cess co n t r o l 1. Pr e-p r o d u ct io n r esu lt r ep o r t 2. Pr o b lem r eco r d s 3. Mach in e p ar am et er 4. Up d at e Op er at io n st an d ar d s 5. Up d at e t r ain in g 6. Up d at e WI / Pr o cess co n t r o l 7. Cp k/ FMEA/ FAIR Issue material to production TRIAL Production OK TRIA CUSTOMER BOD CSP (Customer Service & Planning) ENG. QC/QA PRODUCTION TOOL & WAREHOUSE MAINTENANCE PURCHASING SUPPLIER/ MOLD MAKER INPUT OUTPUT 1. Dr aw in g & q u alit y sp ec. 1. Pr e-p r o d u ct io n r esu lt 2. Ch eck sh eet & f o r m s r ep o r t 3. Measu r in g Eq u ip m en t 2. Pr o b lem r eco r d s 4. Tr ain in g Skill r eco r d s 3. Co u n t er m easu r e 5. Co u n t er m easu r e f o r r evised & 4. Up d at e in sp ect io n r em ain p r o b lem s st an d ar d s 6. Man p o w er ar r an g em en t 5. Up d at e p ackin g Sp ec. 6. Up d at e t r ain in g 7. Up d at e Qu alit y Co n t r o l p lan / PPAP 8. FAIR/ Reliab ilit y t est . Judgment NG Dia. inspection NG Judgment 1. Sam p les 2. Qu alit y in sp ect io n r ep o r t o f sam p les 1. Ap p o r o val sam p ls 2. Ap p r o val d o cu m en t s 1. Ap p r o ved Sam p les f o r m assp r o d u ct io n 2.Mass-p r o d u ct io n Ap p r o val 3. Rem ain p r o b lem & r eq u est co u t er m easu r e 4. Tr ain in g sch ed u le 1. 2. 3. 4. 5. 1. Mat er ial issu e n o t e 2. Dat a set u p p r o cess 3. Mo ld set u p in st r u ct io n 4. Tr ain g skill r eco r d s 5. Man p o w er ar r an g em en t 6. To o l n eed s 7. Packin g 8. Ch eck sh eet , f o r m & lab les 9. Tr ain in g sch ed u le 1. Mass-p r o d u ct io n r esu lt r ep o r t 2. Pr o b lem r eco r d s 3. Co u n t er m easu r e r esu lt s 4. Op er at io n u p d at e 5. Tr ain in g r esu lt s 6. Tr ain in g skill u p d at e 7. Wo r k in st r u ct io n 1. St ar t u p sam p le 2. Wo r k in st r u ct io n 3. Packin g sp ecif icat io n 1. Daily p r o d u ct io n r ep o r t 1. In sp ect io n STDs 2. Ch eck sh eet & f o r m s 3. Eq u ip m en t 4. Tr ain in g Skill r eco r d s 5. Man p o w er ar r an g em en t 6. Co u n t er m easu r e o f r em ain p r o b lem s 7. Mass-Pr o d u ct io n Ap p r o ved sam p les 8. Ou Tr ain u le 1. g oin ingg sch in sped ect io n Ap p r o val 1.Mass-p r o d u ct io n In sp ect io n r ep o r t 2. Pr o b lem r eco r d s 3. Co u n t er m easu r e r esu lt s 4. In sp ect io n st an d ar d s u p d at e 5. Tr ain in g r esu lt s 6. Tr ain in g skill u p d at e 7. Qu alit y r eco r d 8. Deliver CPK sh eet 1. y p lan OK Get information of approval Mass-p r o d u ct io n Sch ed u le Ap p r o ved Sam p les Co u n t er m easu r e r esu lt s Tr ain in g r esu lt s Tr ain in g skill u p d at e MASS PRODUCTION INFORMATION Material issue Handling quality issue MASS PRODUCTION Mass production Judgment OK NG Judgment NG OK 2. Deliver y o r d er Storage & Delivery to Customer NG Judgment OK 1.Mass-p r o d u ct io n In sp ect io n r ep o r t 2. Pr o b lem r eco r d s 3. Co u n t er m easu r e r esu lt s 4. In sp ect io n st an d ar d s u p d at e 5. Tr ain in g r esu lt s 6. Tr ain in g skill u p d at e 1.Mass-p r o d u ct io n Ap p r o val 2. Ou t g o in g in sp ect io n sh eet Production Ver sio n 1, d at e 26 Ju ly 2018 Prepared by Date: 28/7/2018 Confirmed by Date: