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Interpersonal Skills - List, Examples & What You Need To Know!

Interpersonal Skills - List, Examples & What You Need To Know!
What are Interpersonal Skills?
Interpersonal skills are the skills required to e ectively communicate, interact, and work
with individuals and groups. Those with good interpersonal skills are strong verbal and nonverbal communicators and are often considered to be “good with people”. Whether they’re
used in your career or personal life, these skills are important for success.
A Team with Good Interpersonal Skills
Why Interpersonal Skills Matter
Most of what we do in life requires interaction with other people. In order to be successful
in your career or have meaningful friendships, it’s critical to be good at getting along with
others. While interpersonal skills are often considered to be something that comes
naturally, that you’re either blessed with them or not, the truth is that they can be learned.
At CFI, our focus is on helping you advance your career. With that objective in mind, we’ve
designed this guide to help you:
1. Be aware of the importance of interpersonal skills
Interpersonal Skills - List, Examples & What You Need To Know!
2. Highlight your skills in a way that helps you get a job and advance your career
3. Assess your interpersonal abilities and develop a plan to improve them
Technical Skills vs Soft Skills
When preparing a job application, the natural tendency is to focus on technical skills. It’s
only natural, as most job descriptions focus on speci c requirements such as accounting,
nance, Excel, nancial modeling, and related skills.
However, most hiring managers actually make their decision based on soft skills, even
though they talk about all the technical skills required. According to a recent LinkedIn
survey of 291 hiring managers, interpersonal skills are both more important and also harder
to nd. 59% of managers reported they have trouble nding people with the right soft skills.
The table below summarizes some key di erences between technical and soft skills.
Technical Skills
Interpersonal Skills
IQ (Intelligence Quotient)
EQ (Emotional Quotient)
Following Rules
Changing Rules
Learned in School
Learned in Life
Easily Testable
Harder to Test
Can be Learned
Can be Learned
Heavy Focus in Careers
Equally Important, Less Focus
How to Weave Interpersonal Skills into Your Cover Letter
Your cover letter is a better place than your resume for focusing on soft skills. The reason is
that interpersonal skills are best demonstrated with stories and examples, which t more
naturally into a cover letter.
Here are some tips for including these skills in your cover letter:
1. Identify three or four traits from the list provided below that you want to focus on
2. Recall a story or example from the past that demonstrates how you possess those
3. Connect the examples you use to the job you’re applying for
Interpersonal Skills - List, Examples & What You Need To Know!
Add Interpersonal Skills to Your Cover Letter
It’s literally as easy as that! If you follow the three steps above, then you’ll be able to
naturally and elegantly incorporate soft skills into your cover letter and increase your
chances of getting hired.
List of Interpersonal Skills for Your Resume
Interpersonal Skills - List, Examples & What You Need To Know!
If you’re looking for ideas and examples, here is a list of the most common interpersonal
Awareness (of yourself and others)
Caring about other people
Collaborating and working well together with others
Comforting people when they need it
Clear communication skills
Con ict management and resolution skills
Constructive feedback (ways people can improve)
Diplomacy (handling a airs without hostility)
Empathy for others
Encouraging and inspiring people to do their best
Flexibility in thinking and operating style
Humor and lightheartedness
Inspiring and motivating others to active greatness
Listening well
Mentoring and coaching team members
Networking and building relationships
Nonverbal cues and body language
Patience when dealing with others
Public speaking and presentation skills
Respect for everyone, no matter who they are
Sensitivity toward the preferences and wishes of others
Socializing skills
Being good at team building and at building trust
Tolerance and respect for team members
How to Assess Your Own I-Skills
It all starts with self-awareness. Simply by reading this article, you’re already going to be
more aware of your interpersonal skills going forward.
From now on, whenever you’re in a group setting or a situation that involves discussion,
emotion, decisions, and human interaction, pay close attention to your behavior and also to
how others perceive or react to your behavior.
Repeat this process for a while until you have a solid understanding of how you behave in
interpersonal settings.
Interpersonal Skills - List, Examples & What You Need To Know!
Active Listening
How to Improve Your Interpersonal Skills
Once you know where you stand, it’s time to start planning out how to improve your
interpersonal skills. Some of the best ways to improve are:
Monitor your body language and ensure you’re not doing things that make people
think you’re disengaged or aggressive (crossing your arms, looking around, avoiding
eye contact, etc.)
Practice active listening with family, friends, and coworkers – repeat what they’ve said
back to them to ensure you’re accurately listening
Try being friendly and chatty with colleagues
Practice leading a meeting or presentation
Be enthusiastic and engaged when interacting with people
Project an image of being con dent and approachable
Video Explanation of Interpersonal Skills
Watch this short video to quickly understand the main concepts covered in this guide,
including what interpersonal skills are, why they matter, comparison between technical and
soft skills, and how to incorporate interpersonal skills into your cover letter.
Interpersonal Skills - List, Examples & What You Need To Know!
Additional resources
Thank you for reading this guide to mastering interpersonal skills and using them to
advance in your career. To keep learning and advance your career, these additional
resources will be very helpful:
Networking Guide (Part 1)
Networking Guide (Part 2)
The Job of a CEO
All Soft Skills Articles
Financial Analyst Certiļ¬cation
Become a certi ed Financial Modeling and Valuation Analyst (FMVA)® by completing CFI’s
online nancial modeling classes and training program!
Interpersonal Skills - List, Examples & What You Need To Know!