3/2/2020 Interpersonal Skills - List, Examples & What You Need To Know! What are Interpersonal Skills? Interpersonal skills are the skills required to e ectively communicate, interact, and work with individuals and groups. Those with good interpersonal skills are strong verbal and nonverbal communicators and are often considered to be “good with people”. Whether they’re used in your career or personal life, these skills are important for success. A Team with Good Interpersonal Skills Why Interpersonal Skills Matter Most of what we do in life requires interaction with other people. In order to be successful in your career or have meaningful friendships, it’s critical to be good at getting along with others. While interpersonal skills are often considered to be something that comes naturally, that you’re either blessed with them or not, the truth is that they can be learned. At CFI, our focus is on helping you advance your career. With that objective in mind, we’ve designed this guide to help you: 1. Be aware of the importance of interpersonal skills https://corporatefinanceinstitute.com/resources/careers/soft-skills/interpersonal-skills/ 1/7 3/2/2020 Interpersonal Skills - List, Examples & What You Need To Know! 2. Highlight your skills in a way that helps you get a job and advance your career 3. Assess your interpersonal abilities and develop a plan to improve them Technical Skills vs Soft Skills When preparing a job application, the natural tendency is to focus on technical skills. It’s only natural, as most job descriptions focus on speci c requirements such as accounting, nance, Excel, nancial modeling, and related skills. However, most hiring managers actually make their decision based on soft skills, even though they talk about all the technical skills required. According to a recent LinkedIn survey of 291 hiring managers, interpersonal skills are both more important and also harder to nd. 59% of managers reported they have trouble nding people with the right soft skills. The table below summarizes some key di erences between technical and soft skills. Technical Skills Interpersonal Skills IQ (Intelligence Quotient) EQ (Emotional Quotient) Following Rules Changing Rules Learned in School Learned in Life Easily Testable Harder to Test Can be Learned Can be Learned Heavy Focus in Careers Equally Important, Less Focus How to Weave Interpersonal Skills into Your Cover Letter Your cover letter is a better place than your resume for focusing on soft skills. The reason is that interpersonal skills are best demonstrated with stories and examples, which t more naturally into a cover letter. Here are some tips for including these skills in your cover letter: 1. Identify three or four traits from the list provided below that you want to focus on 2. Recall a story or example from the past that demonstrates how you possess those traits 3. Connect the examples you use to the job you’re applying for https://corporatefinanceinstitute.com/resources/careers/soft-skills/interpersonal-skills/ 2/7 3/2/2020 Interpersonal Skills - List, Examples & What You Need To Know! Add Interpersonal Skills to Your Cover Letter It’s literally as easy as that! If you follow the three steps above, then you’ll be able to naturally and elegantly incorporate soft skills into your cover letter and increase your chances of getting hired. List of Interpersonal Skills for Your Resume https://corporatefinanceinstitute.com/resources/careers/soft-skills/interpersonal-skills/ 3/7 3/2/2020 Interpersonal Skills - List, Examples & What You Need To Know! If you’re looking for ideas and examples, here is a list of the most common interpersonal skills: Awareness (of yourself and others) Caring about other people Collaborating and working well together with others Comforting people when they need it Clear communication skills Con ict management and resolution skills Constructive feedback (ways people can improve) Diplomacy (handling a airs without hostility) Empathy for others Encouraging and inspiring people to do their best Flexibility in thinking and operating style Humor and lightheartedness Inspiring and motivating others to active greatness Listening well Mentoring and coaching team members Networking and building relationships Nonverbal cues and body language Patience when dealing with others Public speaking and presentation skills Respect for everyone, no matter who they are Sensitivity toward the preferences and wishes of others Socializing skills Being good at team building and at building trust Tolerance and respect for team members How to Assess Your Own I-Skills It all starts with self-awareness. Simply by reading this article, you’re already going to be more aware of your interpersonal skills going forward. From now on, whenever you’re in a group setting or a situation that involves discussion, emotion, decisions, and human interaction, pay close attention to your behavior and also to how others perceive or react to your behavior. Repeat this process for a while until you have a solid understanding of how you behave in interpersonal settings. https://corporatefinanceinstitute.com/resources/careers/soft-skills/interpersonal-skills/ 4/7 3/2/2020 Interpersonal Skills - List, Examples & What You Need To Know! Active Listening How to Improve Your Interpersonal Skills Once you know where you stand, it’s time to start planning out how to improve your interpersonal skills. Some of the best ways to improve are: Monitor your body language and ensure you’re not doing things that make people think you’re disengaged or aggressive (crossing your arms, looking around, avoiding eye contact, etc.) Practice active listening with family, friends, and coworkers – repeat what they’ve said back to them to ensure you’re accurately listening Try being friendly and chatty with colleagues Practice leading a meeting or presentation Be enthusiastic and engaged when interacting with people Project an image of being con dent and approachable Video Explanation of Interpersonal Skills Watch this short video to quickly understand the main concepts covered in this guide, including what interpersonal skills are, why they matter, comparison between technical and soft skills, and how to incorporate interpersonal skills into your cover letter. https://corporatefinanceinstitute.com/resources/careers/soft-skills/interpersonal-skills/ 5/7 3/2/2020 Interpersonal Skills - List, Examples & What You Need To Know! Additional resources Thank you for reading this guide to mastering interpersonal skills and using them to advance in your career. To keep learning and advance your career, these additional resources will be very helpful: Networking Guide (Part 1) Networking Guide (Part 2) The Job of a CEO All Soft Skills Articles Financial Analyst Certiļ¬cation Become a certi ed Financial Modeling and Valuation Analyst (FMVA)® by completing CFI’s online nancial modeling classes and training program! https://corporatefinanceinstitute.com/resources/careers/soft-skills/interpersonal-skills/ 6/7 3/2/2020 Interpersonal Skills - List, Examples & What You Need To Know! https://corporatefinanceinstitute.com/resources/careers/soft-skills/interpersonal-skills/ 7/7
