Research Survey Questions This questionnaire pertains to a project conducted by BS Hospitality Management and BS Travel Management. We are conducting this survey for our research study. The purpose of this project is to have a better understanding about the perception and expectation of the importance and demand of travel agency 5 years from now. Thank you for your valuable support! Name (Optional) : Gender: Age: Questions 1.Would you prefer travel agency to arrange your tour? 2. In terms of prices, do you think rates offered by travel agency is lesser than the rates offered by online travel applications? 3. In terms of accessibility, do you think it’s more convenient to book a tour through travel agency rather than online travel application? 4. In terms of satisfaction, would you prefer the tour packages specifically the tour inclusions offered by a travel agency rather than online travel applications? 5. In terms of promotions, do you agree that travel agency offers the excellent and worth it quality of tour services? 6. Would you prefer online travel application to arrange your tour? 7. In terms of prices, do you think the rates offered by online travel applications is lesser than the rates offered by travel agency? 8. In terms of accessibility, do you think it’s more convenient to book a tour through online travel applications rather than travel agency? 9. In terms of satisfaction, would you prefer the tour packages specifically the tour inclusions offered by online travel applications rather than travel agency? 10. In terms of promotions, do you agree that online travel applications offers the excellent and worth it quality of services? Agree Disagree Neutral Strongly Disagree
