BY SELECTED MARKETS BY SELECTED MARKETS The Malaysia Tourists Profile is an annual report that provides the ongoing assessment of foreign tourists to Malaysia over time. The report presents the findings from face to face interviews by Tourism Malaysia Research Officers throughout the year. The report aims: • To provide the foreign tourists profile in terms of socio-economic and behavioural characteristics; • To supply detailed information on the foreign tourists travelling patterns; • To allow the identification of market segments and potential target markets; and • To provide a basis for calculating the economic impact of different foreign tourists group. TABLE OF CONTENTS 1 OVERVIEW - 2018 2 EXECUTIVE SUMMARY 3 TOP 10 TOURIST ARRIVALS 4 MONTHLY TOURIST ARRIVALS 2017 – 2018, TOURIST ARRIVALS & RECEIPTS 2014 - 2018 5 MAIN PURPOSE OF VISIT, MODE OF TRANSPORT 6 TOURIST ARRIVALS BY COUNTRY 7 EXPENDITURE PROFILE 8 EXPENDITURE COMPONENTS 9 SHOPPING EXPENDITURE PROFILE 10 TOURIST EXPENDITURE BY COUNTRY 11 DEMOGRAPHIC PROFILE 12 GENDER, MARITAL STATUS, OCCUPATION & AGE GROUP 13 TRAVELLING PROFILE 14 FREQUENCY OF VISIT, TRAVEL ARRANGEMENT & COMPANION, LEAD TIME TO DECIDE 15 STATES VISITED (BY RANK), MAJOR ACTIVITIES ENGAGED 16 TOP SOURCES OF INFORMATION ON MALAYSIA 17 SELECTED MARKET PROFILES 18 SINGAPORE 24 CHINA 30 SAUDI ARABIA 36 UNITED STATES 42 NORWAY 48 GERMANY 19 THAILAND 25 JAPAN 31 IRAN 37 UNITED KINGDOM 43 ITALY 49 SWITZERLAND 20 INDONESIA 26 SOUTH KOREA 32 UNITED ARAB EMIRATES 38 IRELAND 44 SPAIN 50 RUSSIA 21 BRUNEI 27 TAIWAN 33 OMAN 39 SWEDEN 45 FRANCE 51 AUSTRALIA 22 PHILIPPINES 28 INDIA 34 KUWAIT 40 DENMARK 46 BELGIUM 52 NEW ZEALAND 23 VIETNAM 29 PAKISTAN 35 CANADA 41 FINLAND 47 NETHERLANDS 53 SOUTH AFRICA 54 55 EXPLANATORY NOTES CENTRAL ASIA EXECUTIVE SUMMARY Malaysia welcomed 25.83 million foreign tourists in 2018, a decrease of -0.4% compared to 2017. Major markets such as Singapore and Brunei led to the downtrend. However, the sturdy growth of other markets such as Indonesia, China, Thailand, South Korea, and India minimized the overall decline. Tourist Expenditure rose by +2.4% to RM84.1 billion. The increase was due to strong growth in Per Capita Expenditure. On average, each tourist spent RM3,257.0 per trip, an increase of +2.9% compared to the previous year. Shopping, Accommodation and Food & Beverages contributed to the positive growth. Foreign tourists stayed 6.5 nights or 0.8 nights longer than the previous year. Tourists from West Asia such as Saudi Arabia, Kuwait and United Arab Emirates as well as European countries such as United Kingdom, Denmark and Netherlands stayed longer than tourists from other regions. 2018 HIGHLIGHTS TOURIST ARRIVALS TOTAL EXPENDITURE (RM MIL.) AVERAGE PER CAPITA (RM) AVERAGE PER DIEM (RM) AVERAGE STAY (NIGHTS) 25,832,354 84,135.2 3,257.0 501.1 6.5 +2.4% +2.9% -0.4% +0.8 -9.8% Legend : Q1 Q2 Q3 Q4 2 TOP 10 TOURIST ARRIVALS [6] South Korea 616,783 +27.3% [9] Japan 394,540 [3] China 2,944,133 +29.0% [7] India 600,311 +8.6% [4] Thailand 1,914,692 +4.3% [5] Brunei 1,382,031 -16.1% +0.4% [10] Taiwan 383,922 +15.3% [8] Philippines 396,062 +6.9% [1] Singapore 10,615,986 -14.7% [2] Indonesia 3,277,689 +17.2% Top 10 markets for tourist arrivals to Malaysia were from the Asian region. Singapore, Indonesia and China were three largest sources with a combined share of 65.2% from the total arrivals. All regions except Southeast Asia recorded a positive growth, with the highest from Americas region representing 26.3%. 3 Every year, arrivals to Malaysia peak during three periods. They are Feb-Mar (Chinese New Year / spring break), Jun-Jul (summer break) and Dec-Jan (winter break / year end & new year holidays). MONTHLY TOURIST ARRIVALS 2017 - 2018 JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC 2018 2.28 m. 2.05 m. 2.19 m. 1.96 m. 1.98 m. 2.28 m. 2.31 m. 2.25 m. 2.10 m. 2.10 m. 1.99 m. 2.35 m. 2017 2.35 m. 2.04 m. 2.24 m. 2.15 m. 2.04 m. 2.13 m. 2.26 m. 2.13 m. 2.09 m. 2.07 m. 2.01 m. 2.44 m. TOURIST ARRIVALS & RECEIPTS 2014 - 2018 82.1 b. 72.0 b. 27.4 m. 2014 84.1 b. 69.1 b. 25.7 m. 26.8 m. 2015 25.9 m. 2016 ARRIVALS 4 82.2 b. RECEIPTS (RM) 2017 25.8 m. 2018 Despite the slow growth of Tourist Arrivals, Tourist Expenditure has seen a steady growth in recent years due to the increase of quality tourists from medium and long haul markets. MAIN PURPOSE OF VISIT Holiday *VFR Shopping Medical 55.3% 19.8% 13.4% 3.7% Business M.I.C.E Education Honeymoon 2.4% 1.4% 0.6% 0.6% (Single Response) *VFR = Visiting Friends & Relatives Majority of tourists came to Malaysia for “Holidays”, followed by “Visiting Friends & Relatives” and “Shopping” to complete the Top 3 Main Purpose of Visit. MODE OF TRANSPORT There was an uptrend of foreign tourist arrivals via air in 2018, an increase of +9.2 percentage point compared to the previous year. This was due to increased tourist arrivals from medium and long haul markets. Land Air 59.5% 34.7% (-9.7) (+9.2) Sea Rail 4.5% 1.3% (+0.4) (0.0) ( + - ) Indicates percentage point difference to 2017 5 TOURIST ARRIVALS BY COUNTRY NO 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 COUNTRY OF NATIONALITY SINGAPORE INDONESIA CHINA THAILAND BRUNEI SOUTH KOREA INDIA AUSTRALIA PHILIPPINES JAPAN UNITED KINGDOM VIETNAM U.S.A TAIWAN BANGLADESH GERMANY SAUDI ARABIA FRANCE RUSSIA CANADA CAMBODIA PAKISTAN NETHERLANDS NEW ZEALAND SOUTH AFRICA SWEDEN MYANMAR ITALY IRAN EGYPT SRI LANKA SWITZERLAND SPAIN IRAQ LAOS DENMARK POLAND NEPAL KAZAKHSTAN IRELAND UKRAINE BELGIUM UAE NORWAY TURKEY OTHERS GRAND TOTAL 2018 2017 Growth % 10,615,986 3,277,689 2,944,133 1,914,692 1,382,031 616,783 600,311 351,500 396,062 394,540 361,335 375,578 253,384 383,922 150,054 128,895 112,263 139,408 72,785 84,705 90,113 74,458 81,651 50,698 21,977 32,665 38,513 52,055 67,094 27,909 28,376 25,680 42,267 22,291 23,782 23,566 24,364 19,914 13,861 19,687 14,529 20,624 9,386 15,202 15,406 420,230 25,832,354 12,441,713 2,796,570 2,281,666 1,836,522 1,660,506 484,528 552,739 351,232 370,559 392,777 358,818 248,927 198,203 332,927 111,836 109,816 100,549 131,668 67,564 67,056 42,004 53,453 75,885 55,923 21,560 34,304 42,314 44,638 59,023 23,760 43,738 20,775 35,149 18,555 39,460 23,219 20,067 20,553 12,577 20,854 13,068 17,327 8,555 14,121 14,594 276,807 25,948,459 -14.7 17.2 29.0 4.3 -16.8 27.3 8.6 0.1 6.9 0.4 0.7 50.9 27.8 15.3 34.2 17.4 11.7 5.9 7.7 26.3 114.5 39.3 7.6 -9.3 1.9 -4.8 -9.0 16.6 13.7 17.5 -35.1 23.6 20.3 20.1 -39.7 1.5 21.4 -3.1 10.2 -5.6 11.2 19.0 9.7 7.7 5.6 51.8 Source: Tourism Malaysia with the cooperation of Immigration Department of Malaysia 6 -0.4 EXPENDITURE COMPONENTS (share) Shopping SALE 33.4% Accommodation HOTEL 25.7% (+0.7) (+0.1) F&B Local Transportation 13.4% (+0.1) TAXI 6.1% (+0.3) (Local Carriers) Organised Tours (+0.4) (-0.5) Int. Airfares 4.5% 4.4% Shopping, Accommodation and F&B were the Top Three Tourist Expenditure Components worth RM61.0 bil. or 72.5% from the total tourist expenditure. Entertainment Medical (-0.5) (-0.3) Domestic Airfares Fuel Sports Miscellaneous (0.0) (0.0) (-0.3) 3.6% 3.0% (-0.2) 3.4% 0.7% 1.5% 0.3% ( + - ) Indicates percentage point difference to 2017 EXPENDITURE COMPONENTS 2014 - 2018 (RM Mil.) COMPONENTS 2014 2015 2016 2017 2018 Shopping 21,599.60 21,634.40 26,025.1 26,868.0 28,101.2 Accommodation 21,815.60 17,556.40 20,442.5 21,034.2 21,622.7 Food And Beverage 10,439.80 9,262.00 10,754.9 10,927.9 11,274.1 Local Transportation 5,111.90 4,561.90 5,418.5 4,765.6 5,132.2 Organised Tours 2,664.00 4,008.90 4,433.3 4,026.1 3,701.9 Entertainment 1,656.00 2,488.30 3,201.8 3,204.4 3,028.9 Domestic Airfares 6,191.90 2,419.20 2,545.0 2,629.3 2,524.1 2,557.40 3,612.3 3,368.8 3,786.1 2,142.70 2,955.5 3,040.1 2,860.6 Fuel 622.10 656.8 575.2 588.9 Sports 207.40 246.3 246.5 252.4 1,658.90 1,806.2 1,479.0 1,262.0 International Airfares Medical Miscellaneous 8 New Components 2,520.00 SHOPPING EXPENDITURE PROFILE TOP SHOPPING LOCATION Shopping has seen a sturdy growth and has become the biggest tourist expenditure component since 2015, replacing Accommodation. Total Shopping Expenditure Per Capita Shopping Expenditure RM28.1 b RM1,087.8 +4.6% +5.1% BB-KLCC Johor Bahru Melaka 62.3% 50.4% 26.5% +3.9 +0.8 +0.8 PETALING STREET RAJA SEHARI KEDAI EMAS PESONA HARI-HARI Petaling Street George Town Jalan Tuanku Abdul Rahman 19.9% 19.7% 14.7% -7.2 -5.0 -8.4 (Multiple Response) ( + - ) Indicates percentage point difference to 2017 TOP SHOPPING ITEMS PURCHASED Handicrafts / Souvenirs Apparels / Clothes Foodstuff Cosmetics 98.8% 96.2% 82.8% 53.1% +13.2 +46.2 +0.6 +10.0 Shoes Household Goods Chocolates Fragrances 44.4% 39.7% 28.3% 23.1% -9.4 -12.2 -3.8 +5.4 ( + - ) Indicates percentage point difference to 2017 9 TOURIST EXPENDITURE BY COUNTRY COUNTRY OF NATIONALITY AVERAGE STAY (NIGHTS) PER DIEM (RM) PER CAPITA (RM) TOTAL (RM MIL.) 2018 2017 ∆% 2018 2017 ∆ 2018 2017 ∆% 2018 2017 ∆% 2018 2017 ∆% SINGAPORE 10,615,986 12,441,713 -14.7 2.4 5.2 -2.8 1,069.9 575.8 85.8 2,567.9 2,969.7 -13.5 27,260.3 36,948.1 -26.2 THAILAND 1,914,692 1,836,522 4.3 4.7 6.5 -1.8 423.2 348.1 21.6 1,995.8 2,262.4 -11.8 3,821.3 4,154.9 -8.0 INDONESIA 3,277,689 2,796,570 17.2 5.0 5.7 -0.7 675.6 532.2 27.0 3,378.0 3,033.3 11.4 11,071.9 8,482.8 30.5 484.0 1,382,031 1,660,506 -16.8 2.8 4.6 -1.8 889.1 83.7 2,489.5 2,248.8 10.7 3,440.6 3,734.1 -7.9 PHILIPPINES 396,062 370,559 6.9 4.2 5.6 -1.4 670.4 521.5 28.5 2,815.5 2,914.1 -3.4 1,115.1 1,079.8 3.3 VIETNAM 375,578 248,927 50.9 5.5 6.0 -0.5 645.8 603.7 7.0 3,551.7 3,622.3 -2.0 1,333.9 901.7 47.9 OTHERS ASEAN 152,408 123,778 23.1 7.1 9.1 -2.0 443.6 309.3 43.4 3,149.9 2,815.0 11.9 480.1 348.4 37.8 TOTAL ASEAN 18,114,446 19,478,575 -7.0 4.3 5.8 -1.5 623.0 492.6 26.5 2,678.7 2,857.0 -6.2 48,523.2 55,649.9 -12.8 CHINA 2,944,133 2,281,666 29.0 6.1 6.0 0.1 685.1 661.3 3.6 4,179.4 3,968.1 5.3 12,304.6 9,053.9 35.9 JAPAN 394,540 392,777 0.4 6.6 6.3 0.3 641.4 490.2 30.8 4,233.0 3,088.5 37.1 1,670.1 1,213.1 37.7 SOUTH KOREA 616,783 484,528 27.3 6.6 6.4 0.2 676.5 505.5 33.8 4,464.8 3,234.9 38.0 2,753.8 1,567.4 75.7 TAIWAN 383,922 332,927 15.3 5.1 5.6 -0.5 854.3 600.9 42.2 4,357.1 3,364.9 29.5 1,672.8 1,120.3 49.3 OTHERS EAST ASIA 4,311 2,018 113.6 6.3 6.4 -0.1 583.4 475.9 22.6 3,675.2 3,045.7 20.7 15.8 6.1 157.8 TOTAL EAST ASIA 4,343,689 3,493,916 24.3 6.1 6.0 0.1 695.1 618.3 12.4 4,240.0 3,709.5 14.3 18,417.1 12,960.8 42.1 INDIA 600,311 552,739 8.6 6.8 7.3 -0.5 678.9 561.0 21.0 4,616.5 4,112.9 12.2 2,771.3 2,273.4 21.9 PAKISTAN 74,458 53,453 39.3 7.7 8.1 -0.4 534.9 482.2 10.9 4,118.5 3,905.9 5.4 306.7 208.8 46.9 OTHERS SOUTH ASIA 221,827 184,408 20.3 6.4 6.9 -0.5 511.9 423.7 20.8 3,251.5 2,923.2 11.2 721.3 539.1 33.8 TOTAL SOUTH ASIA 896,596 790,600 13.4 6.2 5.4 0.8 683.5 707.7 -3.4 4,237.4 3,821.4 10.9 3,799.2 3,021.2 25.8 0.1 1,066.8 1069.9 -0.3 11,628.0 11,555.4 0.6 1,305.4 1,161.9 12.4 838.5 BRUNEI SAUDI ARABIA 112,263 100,549 11.7 10.9 10.8 U.A.E. 9,386 8,555 9.7 9.2 9.2 0.0 1,021.9 21.9 9,387.8 7,713.7 21.7 88.1 66.0 33.5 OMAN 22,295 16,282 36.9 8.8 9.0 -0.2 967.9 902.0 7.3 8,491.2 8,117.6 4.6 189.3 132.2 43.2 KUWAIT 7,928 9,247 -14.3 9.4 7.9 1.5 890.9 1036.9 -14.1 8,334.5 8,191.2 1.8 66.1 75.7 -12.8 IRAN 67,094 59,023 13.7 8.0 8.5 -0.5 1,051.6 824.7 27.5 8,412.8 7,009.9 20.0 564.4 413.7 36.4 OTHERS WEST ASIA 96,767 58,281 66.0 9.3 8.6 0.7 1,030.4 1024.0 0.6 9,582.4 8,806.7 8.8 927.3 513.3 80.7 TOTAL WEST ASIA 315,733 251,937 25.3 9.7 9.4 0.3 1,025.5 997.7 2.8 9,947.0 9,378.5 6.1 3,140.6 2,362.8 32.9 CANADA 84,705 67,056 26.3 9.3 8.5 0.8 486.3 436.0 11.5 4,508.7 3,706.0 21.7 381.9 248.5 53.7 U.S.A 253,384 198,203 27.8 7.5 8.9 -1.4 604.7 390.8 54.7 4,534.9 3,477.9 30.4 1,149.1 689.3 66.7 OTHERS AMERICAS 51,708 43,308 19.4 6.3 6.0 0.3 701.1 630.6 11.2 4,416.7 3,753.5 17.7 228.4 162.6 40.5 TOTAL AMERICAS 389,797 308,567 26.3 7.8 8.0 -0.2 578.7 445.8 29.8 4,513.5 3,566.1 26.6 1,759.4 1,100.4 59.9 UNITED KINGDOM 361,335 358,818 0.7 9.4 9.2 0.2 613.8 504.9 21.6 5,769.7 4,644.8 24.2 2,084.8 1,666.6 25.1 IRELAND 19,687 20,854 -5.6 8.6 8.9 -0.3 512.0 468.2 9.4 4,404.8 4,145.1 6.3 86.7 86.4 0.3 SWEDEN 32,665 34,304 -4.8 7.3 7.0 0.3 646.1 520.4 24.1 4,692.2 3,643.1 28.8 153.3 125.0 22.6 DENMARK 23,566 23,219 1.5 9.4 8.5 0.9 464.7 527.0 -11.8 4,360.6 4,479.7 -2.7 102.8 104.0 -1.2 FINLAND 13,575 6,794 99.8 6.2 7.3 -1.1 612.2 554.5 10.4 3,822.8 4,048.1 -5.6 51.9 27.5 88.7 396.6 NORWAY 15,202 14,121 7.7 7.2 7.9 -0.7 607.3 53.2 4,372.8 3,128.4 39.8 66.5 44.2 50.5 ITALY 52,055 44,638 16.6 6.0 6.1 -0.1 693.8 568.3 22.1 4,131.9 3,441.2 20.1 215.1 153.6 40.0 SPAIN 42,267 35,149 20.3 8.7 8.5 0.2 465.0 386.3 20.4 4,045.7 3,277.7 23.4 171.0 115.2 48.4 FRANCE 139,408 131,668 5.9 8.9 8.5 0.4 486.7 442.9 9.9 4,331.6 3,764.5 15.1 603.9 495.7 21.8 BELGIUM 20,624 17,327 19.0 8.4 8.2 0.2 487.4 415.6 17.3 4,094.4 3,404.0 20.3 84.4 59.0 43.2 NETHERLANDS 81,651 75,885 7.6 9.3 9.8 -0.5 450.0 381.2 18.0 4,184.9 3,735.9 12.0 341.7 283.5 20.5 GERMANY 128,895 109,816 17.4 8.4 8.3 0.1 485.9 537.7 -9.6 4,081.8 4,462.8 -8.5 526.1 490.1 7.4 SWITZERLAND 25,680 20,775 23.6 8.8 8.8 0.0 495.5 366.3 35.3 4,360.7 3,223.1 35.3 112.0 67.0 67.2 RUSSIA 72,785 67,564 7.7 8.1 7.0 1.1 565.9 645.1 -12.3 4,584.1 4,515.9 1.5 333.7 305.1 9.4 OTHERS EUROPE 148,553 131,861 12.7 7.6 5.0 2.6 639.4 834.3 -23.4 4,859.1 4,172.3 16.5 721.8 550.2 31.2 TOTAL EUROPE 1,177,948 1,092,793 7.8 8.6 8.0 0.6 558.3 523.1 6.7 4,801.2 4,184.7 14.7 5,655.6 4,573.0 23.7 AUSTRALIA 351,500 351,232 0.1 6.2 6.2 0.0 723.9 778.1 -7.0 4,488.3 4,824.3 -7.0 1,577.6 1,694.5 -6.9 NEW ZEALAND 50,698 55,923 -9.3 6.4 7.0 -0.6 692.5 416.3 66.4 4,431.9 2,933.6 51.1 224.7 164.1 37.0 SOUTH AFRICA 21,977 21,560 1.9 7.5 5.0 2.5 566.0 769.5 -26.4 4,263.6 3,847.7 10.8 93.7 83.0 13.0 CENTRAL ASIA 30,623 16,834 81.9 8.3 6.1 2.2 534.1 695.5 -23.2 4,432.7 4,242.5 4.5 135.7 71.4 90.1 OTHERS 139,347 86,522 61.1 6.3 7.8 -1.5 926.5 717.2 29.2 5,800.5 5,594.5 3.7 808.3 484.0 67.0 518.8 15.5 4,614.2 4,098.2 12.6 35,612.0 26,515.1 34.3 555.5 -9.8 3,257.0 3,166.5 2.9 84,135.2 82,165.0 2.4 TOTAL NON ASEAN GRAND TOTAL 10 ARRIVALS 7,717,908 6,469,884 25,832,354 25,948,459 19.3 7.7 7.9 -0.2 599.2 -0.4 6.5 5.7 0.8 501.1 GENDER MALE FEMALE 48.1% 51.9% MARITAL STATUS MARRIED SINGLE 26.7% 73.3% From the total tourist arrivals to Malaysia in 2018, 54.0% were from the “Professional, Management and Businessman” group while Youths (15 – 44 years) constituted 43.7%. OCCUPATION Professional Management Sales / Clerical 22.9% 21.4% 11.0% Businessman Housewife Retired 9.7% 8.6% 7.0% Manual Worker Student Teacher 4.8% 12 AGE GROUP 4.5% 3.6% 35-44 years 45-54 years 55-64 years 30.5% 32.7% 17.7% 25-34 years >65 years 15-24 years 8.0% 5.9% 5.2% FREQUENCY OF VISIT REPEAT FIRST TIME 69.9% 30.1% TRAVEL ARRANGEMENT 81.9% foreign tourists who visited Malaysia in 2018 came with companions. 60.9% of them needed less than 2 months to decide the trip. LEAD TIME TO DECIDE 14.3% 13.8% 9.2% 14 14.2% 11.1% 6.6% PACKAGE INDEPENDENT 6.2% 93.8% TRAVEL COMPANION Spouse Alone Children 56.3% 18.1% 9.5% Family Business Associates Friends 8.2% 3.8% 2.4% 13.8% 9.9% 3.4% STATES VISITED (BY RANK) 4 Kedah 5 Penang 1 8 KL, Selangor & Putrajaya Pahang 7 Sarawak 6 Sabah Johor 2 Melaka 3 Johor Note: Tourist stayed at least 1 night at each state Multiple Response MAJOR ACTIVITIES ENGAGED Shopping Sightseeing in the city 98.5% 94.6% 36.8% Nightlife/ entertainment Visiting villages Visiting theme parks 26.1% 25.0% Visiting historical sites 19.9% Visiting island & beaches 33.0% Swimming 19.8% Visiting museums 30.6% Cultural events & festivals 16.1% (Multiple Response) 15 TOP SOURCES OF INFORMATION ON MALAYSIA Travel Guide Friends & Relatives Who Visited Malaysia Own Experience *Internet Friends & Relatives Living in Malaysia Travel Agents Travel Guide Books 96.5% 95.8% 74.5% 50.6% 24.4% 18.6% (Multiple Response) *BREAKDOWN OF INTERNET Search Engines Websites 31.1% 22.9% Online Travel Providers Social Media 14.3% 13.2% Travel Review Sites Travel Blogs 12.4% 3.1% (Single Response) 16 Internet is one of the major sources of information on Malaysia for foreign tourists, with 74.5% depending on the internet to browse for information. SINGAPORE ARRIVALS AND RECEIPTS INDICATOR TOURIST ARRIVALS: TOURIST RECEIPTS [RM MILLION]: AVERAGE PER CAPITA [RM]: AVERAGE PER DIEM [RM]: 2017 12,441,713 36,948.1 2,969.7 575.8 2018 10,615,986 27,260.31 2,567.85 1,069.94 5.2 2.4 CHANGE % (14.7) (26.2) (13.5) 85.8 DIFFERENCE (2.8) 2018 (%) 43.1 25.1 13.9 5.2 DIFFERENCE 16.2 7.2 (4.6) (1.0) 2017 (%) 2018 (%) DIFFERENCE 52.0 52.6 0.6 87.0 76.0 (11.1) 15.8 22.7 7.1 22.8 20.1 13.3 7.0 (2.6) 6.2 28.8 25.9 21.0 36.1 24.7 21.5 7.3 (1.2) 0.5 2017 (%) 2018 (%) DIFFERENCE 31.0 45.1 18.9 34.0 33.2 27.0 3.0 (11.9) 8.1 97.1 97.0 (0.1) 96.5 98.4 1.9 39.4 22.9 20.6 34.6 25.3 16.9 (4.8) 2.4 (3.7) 88.4 51.7 16.4 49.5 80.6 73.2 36.7 30.9 (7.8) 21.5 20.3 (18.6) 28.3 32.9 5.1 32.6 27.1 11.7 4.3 (5.8) 6.6 59.5 99.7 85.1 58.7 93.4 84.3 74.7 59.5 33.9 (15.4) (10.4) 0.8 26.0 83.1 76.2 83.2 81.1 70.4 57.3 (2.0) (5.8) 86.2 90.2 69.7 37.2 92.5 83.1 78.2 69.1 6.3 (7.1) 8.5 31.9 83.3 94.8 53.2 91.5 87.5 67.0 8.2 (7.3) 13.8 17.4 14.7 14.9 15.3 20.1 14.4 14.8 12.8 2.7 (0.3) (0.1) (2.5) 99.9 99.4 (0.5) AVERAGE LENGTH OF STAY [NIGHTS]: EXPENDITURE COMPONENTS INDICATOR SHOPPING ACCOMMODATION FOOD & BEVERAGES ENTERTAINMENT 2017 (%) 26.9 17.9 18.5 6.2 DEMOGRAPHIC PROFILE INDICATOR GENDER: FEMALE MARITAL STATUS: MARRIED OCCUPATIONAL GROUP: MANAGEMENT/ ADMINISTRATION PROFESSIONAL/ TECHNICAL SALES/CLERICAL AGE GROUP: 45-54 35-44 55-64 TRAVELLING PATTERN INDICATOR MAIN PURPOSE OF VISIT: HOLIDAY VFR SHOPPING TRAVEL ARRANGEMENT: INDEPENDENT FREQUENCY OF VISIT: REPEAT TRAVELLING COMPANION: SPOUSE FAMILY/RELATIVES ALONE MAJOR ACTIVITIES ENGAGED: SHOPPING SIGHTSEEING IN THE CITIES VISITING HISTORICAL SITE VISITING ISLAND & BEACHES LEAD TIME TO DECIDE TRIP: ≤ 1 WEEK > 1 WEEK TO 2 WEEKS > 3 WEEKS TO 1 MONTH INFORMATION OBTAINED BEFORE COMING TO MALAYSIA: FRIENDS/RELATIVES VISITED MALAYSIA OWN EXPERIENCE FRIENDS/RELATIVES LIVING IN MALAYSIA INTERNET STATES VISITED IN MALAYSIA: JOHOR SARAWAK KUALA LUMPUR/SELANGOR ITEMS PURCHASED: FOODSTUFF APPARELS/ CLOTHES HANDICRAFT/SOUVENIR COSMETIC/PERSONAL CARE MAIN FACTORS IN CHOOSING MALAYSIA: NEIGHBOURING COUNTRY SHOPPING EASILY ACCESSIBLE MAIN FEATURES TO PROMOTE MALAYSIA: FAMILY FUN & FRIENDLY SHOPPING HAVEN VIBRANT & MODERN CITIES FOOD HAVEN RECOMMENDATION OF MALAYSIA AS A HOLIDAY DESTINATION: YES 18 THAILAND ARRIVALS AND RECEIPTS INDICATOR TOURIST ARRIVALS: TOURIST RECEIPTS [RM MILLION]: AVERAGE PER CAPITA [RM]: AVERAGE PER DIEM [RM]: 2017 1,836,522 4,154.9 2,262.4 348.1 2018 1,914,692 3,821.3 1,995.8 423.2 6.5 4.7 CHANGE % 4.3 (8.0) (11.8) 21.6 DIFFERENCE (1.8) 2018 (%) 36.4 23.7 19.6 11.8 DIFFERENCE 17.4 6.8 2.7 4.4 2017 (%) 2018 (%) DIFFERENCE 56.6 60.1 3.5 43.5 55.4 11.9 14.9 9.2 10.9 18.8 18.5 17.7 3.9 9.3 6.8 42.5 15.3 6.3 32.6 31.2 13.3 (9.9) 15.9 7.0 2017 (%) 2018 (%) DIFFERENCE 40.5 13.4 4.8 65.8 27.4 1.9 25.3 14.0 (2.9) 93.3 97.7 4.4 68.0 65.4 (2.6) 11.8 29.3 23.2 33.5 29.8 20.6 21.7 0.5 (2.6) 62.4 48.7 55.1 44.6 81.9 80.6 53.4 48.6 19.5 31.8 (1.7) 4.0 20.9 29.0 13.6 22.9 21.7 16.9 2.0 (7.3) 3.3 62.3 90.8 74.7 74.0 92.5 85.2 70.1 62.7 30.2 (5.6) (4.6) (11.3) 34.4 4.8 26.7 82.4 65.7 57.1 48.0 61.0 30.5 79.5 85.7 72.2 54.2 89.2 75.7 69.8 42.4 9.7 (10.0) (2.4) (11.8) 57.3 38.4 82.9 92.5 88.0 87.4 35.2 49.6 4.5 11.2 2.0 23.7 9.8 25.5 15.1 14.4 11.9 14.3 13.1 (9.3) 2.1 99.7 99.6 (0.1) AVERAGE LENGTH OF STAY [NIGHTS]: EXPENDITURE COMPONENTS INDICATOR SHOPPING ACCOMMODATION FOOD & BEVERAGES ENTERTAINMENT 2017 (%) 19.0 16.9 16.9 7.4 DEMOGRAPHIC PROFILE INDICATOR GENDER: FEMALE MARITAL STATUS: SINGLE OCCUPATIONAL GROUP: MANAGEMENT/ ADMINISTRATION PROFESSIONAL/TECHNICAL SALES/CLERICAL AGE GROUP: 35-44 45-54 55-64 TRAVELLING PATTERN INDICATOR MAIN PURPOSE OF VISIT: HOLIDAY VFR BUSINESS TRAVEL ARRANGEMENT: INDEPENDENT FREQUENCY OF VISIT: REPEAT TRAVELLING COMPANION: FAMILY/RELATIVES FRIENDS ALONE MAJOR ACTIVITIES ENGAGED: SIGHTSEEING IN THE CITIES SHOPPING VISITING MUSEUM VISITING THEMEPARK LEAD TIME TO DECIDE TRIP: > 2 MONTHS TO 3 MONTHS > I MONTH TO 2 MONTHS > 2 WEEK TO 3 WEEKS INFORMATION OBTAINED BEFORE COMING TO MALAYSIA: FRIENDS/RELATIVE VISITED MALAYSIA INTERNET FRIENDS/RELATIVE LIVING IN MALAYSIA OWN EXPERIENCE STATES VISITED IN MALAYSIA: PENANG KUALA LUMPUR/SELANGOR SABAH ITEMS PURCHASED: FOODSTUFF APPARELS/ CLOTHES HANDICRAFT/SOUVENIR COSMETIC/PERSONAL CARE MAIN FACTORS IN CHOOSING MALAYSIA: VALUE FOR MONEY TO EXPERIENCE MALAYSIAN FOOD NEIGHBOURING COUNTRY MAIN FEATURES TO PROMOTE MALAYSIA: FAMILY FUN & FRIENDLY THEME PARKS VIBRANT AND MODERN CITIES FOOD HAVEN RECOMMENDATION OF MALAYSIA AS A HOLIDAY DESTINATION: YES 19 INDONESIA ARRIVALS AND RECEIPTS INDICATOR TOURIST ARRIVALS: TOURIST RECEIPTS [RM MILLION]: AVERAGE PER CAPITA [RM]: AVERAGE PER DIEM [RM]: 2017 2,796,570 8,482.77 3,033.28 532.2 2018 3,277,689 11,071.88 3,377.95 675.6 5.7 5.0 CHANGE % 17.2 30.5 11.4 27.0 DIFFERENCE (0.7) 2018 (%) 31.9 25.2 16.0 14.2 DIFFERENCE 11.5 (1.7) (1.9) (4.3) 2017 (%) 2018 (%) DIFFERENCE 52.4 56.5 4.1 79.4 79.8 0.4 20.5 16.3 13.1 20.1 16.4 12.7 (0.4) 0.1 (0.4) 35.3 27.0 18.9 34.7 26.3 17.2 (0.6) (0.7) (1.7) 2017 (%) 2018 (%) DIFFERENCE 37.6 37.3 12.4 40.0 27.7 18.0 2.4 (9.6) 5.6 94.8 93.4 (1.4) 81.7 82.8 1.1 34.9 28.0 15.5 34.4 31.1 14.7 (0.5) 3.1 (0.8) 64.4 67.0 66.6 13.3 80.7 74.5 49.3 22.4 16.3 7.5 (17.3) 9.1 31.3 26.0 * 21.7 18.4 14.0 (9.6) (7.6) N/C 90.0 86.4 50.5 56.5 85.6 78.2 67.6 50.3 (4.4) (8.2) 17.1 (6.2) 78.3 15.2 39.4 67.8 56.9 48.0 (10.5) 41.7 8.6 69.4 75.6 89.1 43.9 77.9 64.5 51.5 39.0 8.5 (11.1) (37.6) (4.9) 64.9 74.8 65.7 96.3 74.4 73.8 31.4 (0.4) 8.1 31.3 15.9 10.7 8.4 24.8 15.5 13.4 8.4 (6.5) (0.4) 2.7 0.0 99.9 99.5 (0.4) AVERAGE LENGTH OF STAY [NIGHTS]: EXPENDITURE COMPONENTS INDICATOR MEDICAL SHOPPING ACCOMMODATION FOOD & BEVERAGES 2017 (%) 20.4 26.9 17.9 18.5 DEMOGRAPHIC PROFILE INDICATOR GENDER: FEMALE MARITAL STATUS: MARRIED OCCUPATIONAL GROUP: MANAGEMENT/ADMINISTRATION PROFESSIONAL/TECHNICAL HOUSEWIFE AGE GROUP: 35-44 45-54 55-64 TRAVELLING PATTERN INDICATOR MAIN PURPOSE OF VISIT: HOLIDAY HEALTH TREATMENT VFR TRAVEL ARRANGEMENT: INDEPENDENT FREQUENCY OF VISIT: REPEAT TRAVELLING COMPANION: FAMILY/RELATIVES SPOUSE FRIENDS MAJOR ACTIVITIES ENGAGED: SIGHTSEEING IN THE CITIES SHOPPING MEDICAL VISITING MUSEUM LEAD TIME TO DECIDE TRIP: > 1 MONTH TO 2 MONTHS > 2 MONTHS TO 3 MONTHS > I YEAR INFORMATION OBTAINED BEFORE COMING TO MALAYSIA: FRIENDS/RELATIVE VISITED MALAYSIA OWN EXPERIENCE INTERNET FRIENDS/RELATIVES LIVING IN MALAYSIA STATES VISITED IN MALAYSIA: JOHOR KUALA LUMPUR/SELANGOR MELAKA ITEMS PURCHASED: FOODSTUFF HANDICRAFT/SOUVENIR APPARELS/ CLOTHES SHOES MAIN FACTORS IN CHOOSING MALAYSIA: NEIGHBOURING COUNTRY EASILY ACCESSIBLE SHOPPING MAIN FEATURES TO PROMOTE MALAYSIA: MEDICAL & WELLNESS DESTINATION VIBRANT & MODERN CITY FAMILY FUN & FRIENDLY SHOPPING HAVEN RECOMMENDATION OF MALAYSIA AS A HOLIDAY DESTINATION: YES 20 BRUNEI ARRIVALS AND RECEIPTS INDICATOR TOURIST ARRIVALS: TOURIST RECEIPTS [RM MILLION]: AVERAGE PER CAPITA [RM]: AVERAGE PER DIEM [RM]: 2017 1,660,506 3,734.1 2,248.8 484.0 2018 1,382,031 3,440.6 2,489.5 889.1 4.6 2.8 CHANGE % (16.8) (7.9) 10.7 83.7 DIFFERENCE (1.8) 2018 (%) 53.2 23.4 13.6 3.0 DIFFERENCE 15.3 6.9 (7.4) (1.8) 2017 (%) 2018 (%) DIFFERENCE 52.8 56.2 3.4 77.0 80.1 3.1 20.1 20.0 17.7 23.0 19.0 12.2 2.9 (1.0) (5.5) 30.6 28.2 7.9 31.7 31.2 13.6 1.1 3.0 5.7 2017 (%) 2018 (%) DIFFERENCE 64.1 18.6 14.0 59.7 23.5 12.1 (4.4) 4.9 (1.9) 100.0 100.0 0.0 98.2 97.4 (0.8) 54.5 21.2 6.8 40.0 28.1 17.5 (14.5) 6.9 10.6 82.4 87.6 40.3 23.2 88.4 79.2 32.9 19.1 6.0 (8.4) (7.4) (4.1) 19.1 9.5 21.4 25.8 21.4 18.4 6.7 11.9 (3.0) 84.6 84.8 99.5 39.8 89.8 89.2 76.7 48.0 5.2 4.4 (22.8) 8.2 73.2 63.3 41.2 88.4 68.6 66.3 15.2 5.3 25.1 88.7 78.7 67.6 77.3 87.5 87.1 77.0 60.1 (1.2) 8.4 9.4 (17.2) 82.3 94.6 72.8 97.8 94.7 72.7 15.5 0.1 (0.1) 36.9 18.8 18.3 6.6 39.5 18.9 15.3 12.4 2.6 0.1 (3.0) 5.9 100.0 100.0 0.0 AVERAGE LENGTH OF STAY [NIGHTS]: EXPENDITURE COMPONENTS INDICATOR SHOPPING ACCOMMODATION FOOD & BEVERAGE ENTERTAINMENT 2017 (%) 37.9 16.5 21.0 4.8 DEMOGRAPHIC PROFILE INDICATOR GENDER: MALE MARITAL STATUS: MARRIED OCCUPATIONAL GROUP: MANAGEMENT/ ADMINISTRATION PROFESSIONAL/ TECHNICAL GOVERNMENT AGE GROUP: 45-54 35-44 55-64 TRAVELLING PATTERN INDICATOR MAIN PURPOSE OF VISIT: HOLIDAY SHOPPING VFR TRAVEL ARRANGEMENT: INDEPENDENT FREQUENCY OF VISIT: REPEAT TRAVELLING COMPANION: FAMILY/RELATIVES SPOUSE ALONE MAJOR ACTIVITIES ENGAGED: SIGHTSEEING IN THE CITIES SHOPPING VISITING ISLAND & BEACHES NIGHTLIFE/ ENTERTAINMENT LEAD TIME TO DECIDE TRIP: > 2 WEEKS TO 3 WEEKS ≤1 WEEK > 3 WEEKS TO 1 MONTH INFORMATION OBTAINED BEFORE COMING TO MALAYSIA: INTERNET FRIENDS/RELATIVE VISITED MALAYSIA OWN EXPERIENCE FRIENDS/RELATIVE LIVING IN MALAYSIA STATES VISITED IN MALAYSIA: SABAH LABUAN SARAWAK ITEMS PURCHASED: FOODSTUFF APPARELS/ CLOTHES HANDICRAFT/SOUVENIR SHOES MAIN FACTORS IN CHOOSING MALAYSIA: NEIGHBOURING COUNTRY VALUE FOR MONEY SHOPPING MAIN FEATURES TO PROMOTE MALAYSIA: SHOPPING HAVEN EASY ACCESS FAMILY FUN & FRIENDLY FOOD HAVEN RECOMMENDATION OF MALAYSIA AS A HOLIDAY DESTINATION: YES 21 PHILIPPINES ARRIVALS AND RECEIPTS INDICATOR TOURIST ARRIVALS: TOURIST RECEIPTS [RM MILLION]: AVERAGE PER CAPITA [RM]: AVERAGE PER DIEM [RM]: 2017 370,559 1,079.8 2,914.1 521.5 2018 396,062 1,115.1 2,815.5 670.4 5.6 4.2 CHANGE % 6.9 3.3 (3.4) 28.5 DIFFERENCE (1.4) 2018 (%) 31.3 26.4 14.7 8.8 DIFFERENCE 3.6 (3.2) 0.9 2.9 2017 (%) 2018 (%) DIFFERENCE 57.5 56.7 (0.8) 57.9 57.6 (0.3) 39.8 12.6 12.4 30.8 21.0 12.6 (9.0) 8.4 0.2 32.0 25.9 19.0 40.1 28.3 15.7 8.1 2.4 (3.3) 2017 (%) 2018 (%) DIFFERENCE 49.1 34.1 13.5 71.4 10.2 9.6 22.3 (23.9) (3.9) 99.1 93.1 (5.9) 83.1 63.2 (19.8) 46.4 40.0 7.6 39.2 29.5 20.6 (7.2) (10.5) 13.0 65.9 73.5 84.0 10.2 96.9 90.4 61.6 31.1 31.0 16.9 (22.4) 20.9 6.9 17.5 33.2 18.4 15.4 15.2 11.4 (2.1) (18.0) 76.5 87.2 91.8 55.9 87.6 86.2 85.5 45.5 11.1 (1.0) (6.3) (10.4) 6.6 41.7 21.7 68.2 26.3 25.6 61.6 (15.4) 3.9 88.0 82.2 80.0 50.2 98.9 92.2 73.0 63.3 10.9 10.0 (7.0) 13.1 75.4 62.0 78.3 98.9 85.8 69.1 23.5 23.8 (9.2) 27.2 21.6 9.6 8.6 22.6 16.6 16.5 12.2 (4.6) (5.0) 6.9 3.0 100.0 100.0 0.0 AVERAGE LENGTH OF STAY [NIGHTS]: EXPENDITURE COMPONENTS INDICATOR SHOPPING ACCOMMODATION FOOD & BEVERAGE LOCAL TRANSPORTATION 2017 (%) 27.7 29.6 13.8 5.9 DEMOGRAPHIC PROFILE INDICATOR GENDER: FEMALE MARITAL STATUS: MARRIED OCCUPATIONAL GROUP: PROFESSIONAL/ TECHNICAL MANAGEMENT/ADMINISTRATION SALES/CLERICAL AGE GROUP: 35-44 45-54 55-64 TRAVELLING PATTERN INDICATOR MAIN PURPOSE OF VISIT: HOLIDAY SHOPPING VFR TRAVEL ARRANGEMENT: INDEPENDENT FREQUENCY OF VISIT: REPEAT TRAVELLING COMPANION: FRIENDS FAMILY/RELATIVES SPOUSE MAJOR ACTIVITIES ENGAGED: SIGHTSEEING IN THE CITIES SHOPPING NIGHTLIFE/ ENTERTAINMENT VISITING MUSEUM LEAD TIME TO DECIDE TRIP: > 1 MONTH TO 2 MONTHS > 2 MONTHS TO 3 MONTHS > 1 WEEK TO 2 WEEKS INFORMATION OBTAINED BEFORE COMING TO MALAYSIA: FRIENDS/RELATIVE VISITED MALAYSIA OWN EXPERIENCE INTERNET FRIENDS/RELATIVE LIVING IN MALAYSIA STATES VISITED IN MALAYSIA: KUALA LUMPUR/SELANGOR JOHOR MELAKA ITEMS PURCHASED: HANDICRAFT/SOUVENIR APPARELS/ CLOTHES FOODSTUFF COSMETIC/PERSONAL CARE MAIN FACTORS IN CHOOSING MALAYSIA: NEIGHBOURING COUNTRY VALUE FOR MONEY TO VISIT MALAYSIA TOURIST ATTRACTIONS MAIN FEATURES TO PROMOTE MALAYSIA: VIBRANT & MODERN CITIES SHOPPING HAVEN FAMILY FUN & FRIENDLY MULTI-RACIAL COUNTRY RECOMMENDATION OF MALAYSIA AS A HOLIDAY DESTINATION: YES 22 VIETNAM ARRIVALS AND RECEIPTS INDICATOR TOURIST ARRIVALS: TOURIST RECEIPTS [RM MILLION]: AVERAGE PER CAPITA [RM]: AVERAGE PER DIEM [RM]: 2017 248,927 901.7 3,622.3 603.7 2018 375,578 1,333.9 3,551.7 645.8 6.0 5.5 CHANGE % 50.9 47.9 (2.0) 7.0 DIFFERENCE (0.5) 2018 (%) 25.2 26.6 12.8 11.9 DIFFERENCE 0.8 6.4 6.5 4.6 2017 (%) 2018 (%) DIFFERENCE 47.7 50.4 2.7 72.2 74.6 2.4 27.9 15.3 8.0 39.0 11.9 8.7 11.1 (3.4) 0.7 43.3 29.2 19.0 39.6 33.3 10.0 (3.7) 4.1 (9.0) 2017 (%) 2018 (%) DIFFERENCE 90.5 1.3 0.7 90.9 3.2 2.8 0.5 1.9 2.1 14.9 53.0 38.1 81.1 80.6 (0.5) 37.0 32.5 11.5 44.2 30.2 12.3 7.2 (2.3) 0.8 90.5 88.8 68.2 38.8 99.0 83.8 58.3 56.8 8.5 (5.0) (9.9) 18.0 47.7 9.0 24.9 33.9 13.9 12.4 (13.8) 4.9 (12.5) 20.3 45.7 52.6 65.3 88.3 81.6 70.2 60.5 68.0 35.9 17.6 (4.8) 45.6 89.4 42.5 50.0 39.3 28.5 4.4 (50.1) (14.0) 89.2 68.3 57.0 71.0 90.0 85.5 64.7 55.1 0.8 17.2 7.7 (15.9) 67.2 58.5 78.6 94.3 94.3 64.3 27.1 35.8 (14.3) 36.6 23.1 4.7 13.4 35.0 24.5 10.1 6.5 (1.6) 1.4 5.4 (6.9) 100.0 99.6 (0.4) AVERAGE LENGTH OF STAY [NIGHTS]: EXPENDITURE COMPONENTS INDICATOR ACCOMMODATION SHOPPING LOCAL TRANSPORTATION INTERNATIONAL AIRFARES 2017 (%) 24.4 20.2 6.3 7.3 DEMOGRAPHIC PROFILE INDICATOR GENDER: FEMALE MARITAL STATUS: MARRIED OCCUPATIONAL GROUP: MANAGEMENT/ADMINISTRATION SALES/CLERICAL HOUSEWIFE AGE GROUP: 35-44 45-54 55-64 TRAVELLING PATTERN INDICATOR MAIN PURPOSE OF VISIT: HOLIDAY VFR BUSINESS TRAVEL ARRANGEMENT: INDEPENDENT FREQUENCY OF VISIT: FIRST TIME TRAVELLING COMPANION: FAMILY/RELATIVES FRIENDS SPOUSE MAJOR ACTIVITIES ENGAGED: SIGHTSEEING IN THE CITIES SHOPPING VISITING HISTORICAL SITES VISITING MUSEUM LEAD TIME TO DECIDE TRIP: > 2 MONTHS TO 3 MONTHS > 3 MONTHS TO 4 MONTHS > 1 MONTH TO 2 MONTHS INFORMATION OBTAINED BEFORE COMING TO MALAYSIA: OWN EXPERIENCE INTERNET FRIENDS/RELATIVE VISITED MALAYSIA TRAVEL AGENTS STATES VISITED IN MALAYSIA: SABAH MELAKA JOHOR ITEMS PURCHASED: HANDICRAFT/SOUVENIR APPARELS/ CLOTHES FOODSTUFF CHOCOLATES MAIN FACTORS IN CHOOSING MALAYSIA: TO VISIT MALAYSIA TOURIST ATTRACTIONS FRIEND/RELATIVE RECOMMENDATION VALUE FOR MONEY MAIN FEATURES TO PROMOTE MALAYSIA: VIBRANT & MODERN CITY FAMILY FUN & FRIENDLY MULTI-RACIAL COUNTRY SHOPPING HAVEN RECOMMENDATION OF MALAYSIA AS A HOLIDAY DESTINATION: YES 23 CHINA ARRIVALS AND RECEIPTS INDICATOR TOURIST ARRIVALS: TOURIST RECEIPTS [RM MILLION]: AVERAGE PER CAPITA [RM]: AVERAGE PER DIEM [RM]: 2017 2,281,666 9,053.9 3,968.1 661.3 2018 2,944,133 12,304.6 4,179.4 685.1 6.0 6.1 CHANGE % 29.0 35.9 5.3 3.6 DIFFERENCE 0.1 2018 (%) 26.7 24.4 12.3 10.2 DIFFERENCE 2.7 4.4 4.8 (7.7) 2017 (%) 2018 (%) DIFFERENCE 50.3 51.0 0.7 85.8 84.6 (1.1) 17.2 34.8 15.3 23.6 23.4 11.7 6.4 (11.4) (3.6) 27.8 38.3 15.2 34.1 31.7 16.0 6.3 (6.6) 0.8 2017 (%) 2018 (%) DIFFERENCE 94.4 1.6 0.9 93.4 1.6 1.5 (1.0) 0.0 0.6 24.2 57.0 32.8 82.8 74.5 (8.3) 42.0 30.4 20.4 39.3 23.9 22.1 (2.7) (6.5) 1.7 33.4 32.6 53.4 99.5 98.5 88.6 55.2 49.9 65.1 56.0 1.8 (49.6) 1.1 28.4 16.7 19.7 18.1 18.1 18.6 (10.3) 1.4 73.4 88.0 26.8 55.0 89.1 80.4 56.6 35.7 15.7 (7.6) 29.8 (19.3) 81.9 42.8 17.3 87.2 58.1 41.7 5.3 15.3 24.4 91.4 83.7 87.2 78.2 98.1 77.2 74.5 66.9 6.7 (6.5) (12.7) (11.2) 52.3 87.2 48.1 98.4 85.0 72.6 46.1 (2.2) 24.5 16.9 14.5 23.5 10.9 21.3 20.9 19.9 9.2 4.4 6.4 (3.6) (1.7) 99.9 99.8 (0.1) AVERAGE LENGTH OF STAY [NIGHTS]: EXPENDITURE COMPONENTS INDICATOR SHOPPING ACCOMMODATION INTERNATIONAL AIRFARES FOOD & BEVERAGE 2017 (%) 24.0 20.0 7.5 17.9 DEMOGRAPHIC PROFILE INDICATOR GENDER: MALE MARITAL STATUS: MARRIED OCCUPATIONAL GROUP: MANAGEMENT/ADMINISTRATION PROFESSIONAL/ TECHNICAL BUSINESSMAN AGE GROUP: 45-54 35-44 55-64 TRAVELLING PATTERN INDICATOR MAIN PURPOSE OF VISIT: HOLIDAY BUSINESS VFR TRAVEL ARRANGEMENT: INDEPENDENT FREQUENCY OF VISIT: FIRST TIME TRAVELLING COMPANION: FAMILY/RELATIVES SPOUSE FRIENDS MAJOR ACTIVITIES ENGAGED: SIGHTSEEING IN THE CITIES SHOPPING VISITING MUSEUM VISITING ISLAND & BEACHES LEAD TIME TO DECIDE TRIP: > I YEAR > 2 MONTHS TO 3 MONTHS > 1 MONTH TO 2 MONTHS INFORMATION OBTAINED BEFORE COMING TO MALAYSIA: INTERNET FRIENDS/RELATIVE VISITED MALAYSIA OWN EXPERIENCE TRAVEL GUIDE BOOKS STATES VISITED IN MALAYSIA: MELAKA KUALA LUMPUR/SELANGOR JOHOR ITEMS PURCHASED: HANDICRAFT/SOUVENIR FOODSTUFF APPARELS/ CLOTHES COSMETIC/PERSONAL CARE MAIN FACTORS IN CHOOSING MALAYSIA: LIKE TO KNOW MORE ABOUT MALAYSIA TO VISIT MALAYSIA TOURIST ATTRACTIONS FRIEND/RELATIVE RECOMMENDATION MAIN FEATURES TO PROMOTE MALAYSIA: FAMILY FUN & FRIENDLY VIBRANT & MODERN CITY ISLAND & BEACHES MULTI-RACIAL COUNTRY RECOMMENDATION OF MALAYSIA AS A HOLIDAY DESTINATION: YES 24 JAPAN ARRIVALS AND RECEIPTS INDICATOR TOURIST ARRIVALS: TOURIST RECEIPTS [RM MILLION]: AVERAGE PER CAPITA [RM]: AVERAGE PER DIEM [RM]: 2017 392,777 1,213.1 3,088.5 490.2 2018 394,540 1,670.1 4,233.0 641.4 6.3 6.6 CHANGE % 0.4 37.7 37.1 30.8 DIFFERENCE 0.3 2018 (%) 29.2 24.8 11.9 11.1 DIFFERENCE (1.1) (16.6) 9.9 (1.5) 2017 (%) 2018 (%) DIFFERENCE 55.4 55.1 (0.3) 74.9 76.0 1.1 41.5 11.2 22.7 36.8 13.9 13.8 (4.7) 2.7 (8.9) 47.7 29.6 8.9 36.0 32.2 12.4 (11.7) 2.6 3.5 2017 (%) 2018 (%) DIFFERENCE 82.4 11.3 * 67.8 20.3 2.0 (14.6) 9.0 N/C 82.9 78.6 (4.3) 64.9 68.3 3.4 20.0 25.4 30.3 26.3 25.3 22.7 6.3 (0.1) (7.6) 42.7 34.0 48.3 72.8 95.5 82.9 70.4 44.6 52.8 48.9 22.1 (28.2) 25.4 29.5 7.4 18.5 15.4 12.9 (6.9) (14.1) 5.5 50.8 81.4 56.7 18.8 69.6 59.7 46.6 21.9 18.8 (21.7) (10.1) 3.1 49.0 6.1 28.7 59.7 48.7 42.9 10.7 42.6 14.1 85.9 75.1 60.2 32.0 83.8 64.4 63.6 58.2 (2.1) (10.7) 3.4 26.2 49.3 66.5 25.1 84.3 80.9 74.6 35.0 35.0 49.5 10.2 8.0 26.9 6.1 22.4 20.5 16.8 9.2 12.2 12.5 (10.1) 3.1 98.8 99.0 0.2 AVERAGE LENGTH OF STAY [NIGHTS]: EXPENDITURE COMPONENTS INDICATOR SHOPPING ACCOMMODATION INTERNATIONAL AIRFARES FOOD & BEVERAGES 2017 (%) 30.3 41.4 2.0 12.6 DEMOGRAPHIC PROFILE INDICATOR GENDER: MALE MARITAL STATUS: MARRIED OCCUPATIONAL GROUP: PROFESSIONAL / TECHNICAL MANAGEMENT/ADMINISTRATION BUSINESSMAN AGE GROUP: 35-44 45-54 55-64 TRAVELLING PATTERN INDICATOR MAIN PURPOSE OF VISIT: HOLIDAY BUSINESS VFR TRAVEL ARRANGEMENT: INDEPENDENT FREQUENCY OF VISIT: FIRST TIME TRAVELLING COMPANION: FAMILY/RELATIVES FRIENDS SPOUSE MAJOR ACTIVITIES ENGAGED: SIGHTSEEING IN THE CITIES SHOPPING VISITING THEMEPARK NIGHTLIFE/ENTERTAINMENT LEAD TIME TO DECIDE TRIP: > 2 MONTHS TO 3 MONTHS > 1 MONTH TO 2 MONTHS > 3 MONTHS TO 4 MONTHS INFORMATION OBTAINED BEFORE COMING TO MALAYSIA: FRIENDS/RELATIVE VISITED MALAYSIA INTERNET OWN EXPERIENCE TRAVEL AGENTS STATES VISITED IN MALAYSIA: PENANG JOHOR KUALA LUMPUR/SELANGOR ITEMS PURCHASED: HANDICRAFT/SOUVENIR FOODSTUFF APPARELS / CLOTHES COSMETIC/PERSONAL CARE MAIN FACTORS IN CHOOSING MALAYSIA: SHOPPING TO VISIT MALAYSIA TOURIST ATTRACTION EASILY ACCESSIBLE MAIN FEATURES TO PROMOTE MALAYSIA: VIBRANT & MODERN CITY FAMILY FUN & FRIENDLY MULTI-RACIAL COUNTRY THEME PARKS RECOMMENDATION OF MALAYSIA AS A HOLIDAY DESTINATION: YES 25 SOUTH KOREA ARRIVALS AND RECEIPTS INDICATOR TOURIST ARRIVALS: TOURIST RECEIPTS [RM MILLION]: AVERAGE PER CAPITA [RM]: AVERAGE PER DIEM [RM]: 2017 484,528 1,567.4 3,234.9 505.5 2018 616,783 2,753.8 4,464.8 676.5 6.4 6.6 CHANGE % 27.3 75.7 38.0 33.8 DIFFERENCE 0.2 2018 (%) 27.2 24.9 16.0 10.9 DIFFERENCE (1.6) 3.9 0.3 (4.3) 2017 (%) 2018 (%) DIFFERENCE 53.2 57.0 3.8 78.1 80.6 2.5 43.1 18.5 6.2 30.7 20.1 12.7 (12.4) 1.6 6.5 34.4 34.1 16.0 33.5 33.2 18.0 (0.9) (0.9) 2.0 2017 (%) 2018 (%) DIFFERENCE 95.4 0.6 1.3 91.0 2.1 1.4 (4.4) 1.5 0.1 32.9 52.7 19.8 87.2 81.1 (6.1) 33.2 36.8 19.5 33.5 29.1 28.7 0.3 9.2 9.2 25.4 24.6 74.7 55.8 98.3 86.6 51.0 44.7 72.8 62.0 (23.7) (11.1) 19.3 N/A 17.8 20.8 18.2 17.4 1.5 N/C (0.4) 98.7 78.4 92.3 26.9 96.3 63.0 56.0 28.4 (2.4) (15.4) (36.3) 1.5 67.6 36.1 58.3 85.8 48.1 47.3 18.2 12.0 (11.0) 94.1 82.4 82.9 68.5 94.6 73.9 63.9 60.6 0.5 (8.5) (19.0) (8.0) 90.3 92.1 60.2 86.3 85.1 82.3 (4.0) (7.0) 22.1 47.2 5.8 6.9 6.9 31.1 19.5 15.0 8.8 (16.1) 13.7 8.1 1.9 100.0 99.9 (0.1) AVERAGE LENGTH OF STAY [NIGHTS]: EXPENDITURE COMPONENTS INDICATOR ACCOMMODATION SHOPPING INTERNATIONAL AIRFARES FOOD & BEVERAGES 2017 (%) 28.8 21.0 15.7 15.2 DEMOGRAPHIC PROFILE INDICATOR GENDER: FEMALE MARITAL STATUS: MARRIED OCCUPATIONAL GROUP: PROFESSIONAL / TECHNICAL MANAGEMENT / ADMINISTRATION RETIRED AGE GROUP: 45-54 35-44 55-64 TRAVELLING PATTERN INDICATOR MAIN PURPOSE OF VISIT: HOLIDAY VFR BUSINESS TRAVEL ARRANGEMENT: INDEPENDENT FREQUENCY OF VISIT: FIRST TIME TRAVELLING COMPANION: FAMILY/RELATIVES SPOUSE FRIENDS MAJOR ACTIVITIES ENGAGED: SIGHTSEEING IN THE CITIES SHOPPING VISITING ISLAND & BEACHES NIGHTLIFE/ENTERTAINMENT LEAD TIME TO DECIDE TRIP: > 2 MONTHS TO 3 MONTHS > I YEAR > 3 MONTHS TO 4 MONTHS INFORMATION OBTAINED BEFORE COMING TO MALAYSIA: FRIENDS/RELATIVE VISITED MALAYSIA INTERNET TRAVEL AGENTS OWN EXPERIENCE STATES VISITED IN MALAYSIA: KUALA LUMPUR/SELANGOR JOHOR MELAKA ITEMS PURCHASED: HANDICRAFT/SOUVENIR FOODSTUFF APPARELS / CLOTHES COSMETIC/PERSONAL CARE MAIN FACTORS IN CHOOSING MALAYSIA: TO VISIT MALAYSIA TOURIST ATTRACTION SHOPPING LIKE TO KNOW MORE ABOUT MALAYSIA MAIN FEATURES TO PROMOTE MALAYSIA: ISLAND & BEACHES FAMILY FUN & FRIENDLY VIBRANT & MODERN CITIES MULTI-RACIAL COUNTRY RECOMMENDATION OF MALAYSIA AS A HOLIDAY DESTINATION: YES 26 TAIWAN ARRIVALS AND RECEIPTS INDICATOR TOURIST ARRIVALS: TOURIST RECEIPTS [RM MILLION]: AVERAGE PER CAPITA [RM]: AVERAGE PER DIEM [RM]: 2017 332,927 1,120.3 3,364.9 600.9 2018 383,922 1,672.8 4,357.1 854.3 5.6 5.1 CHANGE % 15.3 49.3 29.5 42.2 DIFFERENCE (0.5) 2018 (%) 32.8 24.8 13.5 10.7 DIFFERENCE 9.9 3.8 (3.6) (3.4) 2017 (%) 2018 (%) DIFFERENCE 50.5 55.8 5.2 93.5 71.4 (22.1) 43.7 10.0 1.3 35.7 18.7 10.4 (8.0) 8.7 9.0 66.1 22.7 4.0 36.7 32.7 13.5 (29.4) 10.0 12.1 2017 (%) 2018 (%) DIFFERENCE 98.3 0.2 1.2 88.1 3.9 2.9 (10.2) 3.7 1.7 61.6 74.2 12.6 63.9 81.9 18.0 36.3 5.2 55.7 34.3 31.4 28.1 (1.9) 26.2 (27.6) 26.7 26.4 82.4 73.1 99.3 92.0 66.5 54.5 72.5 65.6 (15.9) (18.6) 8.7 21.7 14.9 15.6 15.6 12.8 6.9 (6.1) (2.1) 51.1 95.5 33.4 2.0 95.5 66.9 66.8 64.0 44.4 (28.6) 33.4 62.0 * 86.5 5.8 51.9 50.0 44.2 N/C (36.5) 38.4 95.5 93.2 97.0 75.7 97.6 87.0 75.5 73.0 2.1 (6.2) (21.5) (2.7) 66.0 51.9 71.5 79.3 73.9 59.6 13.3 22.0 (11.9) 27.7 42.1 1.3 4.3 34.7 26.1 9.6 9.4 7.0 (16.0) 8.3 5.1 100.0 100.0 0.0 AVERAGE LENGTH OF STAY [NIGHTS]: EXPENDITURE COMPONENTS INDICATOR SHOPPING ACCOMMODATION INTERNATIONAL AIRFARES FOOD & BEVERAGES 2017 (%) 22.9 21.0 17.1 14.0 DEMOGRAPHIC PROFILE INDICATOR GENDER: FEMALE MARITAL STATUS: MARRIED OCCUPATIONAL GROUP: PROFESSIONAL / TECHNICAL MANAGEMENT / ADMINISTRATION SALES/CLERICAL AGE GROUP: 35-44 45-54 25-34 TRAVELLING PATTERN INDICATOR MAIN PURPOSE OF VISIT: HOLIDAY VFR BUSINESS TRAVEL ARRANGEMENT: INDEPENDENT FREQUENCY OF VISIT: FIRST TIME TRAVELLING COMPANION: FAMILY/RELATIVES FRIENDS SPOUSE MAJOR ACTIVITIES ENGAGED: SIGHTSEEING IN THE CITIES SHOPPING VISITING ISLAND & BEACHES NIGHTLIFE/ENTERTAINMENT LEAD TIME TO DECIDE TRIP: > 3 MONTHS TO 4 MONTHS > 1 MONTH TO 2 MONTHS > 2 MONTHS TO 3 MONTHS INFORMATION OBTAINED BEFORE COMING TO MALAYSIA: FRIENDS/RELATIVE VISITED MALAYSIA INTERNET TRAVEL AGENTS FRIENDS/RELATIVE LIVING IN MALAYSIA STATES VISITED IN MALAYSIA: JOHOR KUALA LUMPUR/SELANGOR KEDAH/PERLIS ITEMS PURCHASED: HANDICRAFT/SOUVENIR FOODSTUFF APPARELS / CLOTHES COSMETIC/PERSONAL CARE MAIN FACTORS IN CHOOSING MALAYSIA: SHOPPING LIKE TO KNOW MORE ABOUT MALAYSIA TO VISIT MALAYSIA TOURIST ATTRACTION MAIN FEATURES TO PROMOTE MALAYSIA: ISLAND & BEACHES FAMILY FUN & FRIENDLY SHOPPING HAVEN VIBRANT & MODERN CITIES RECOMMENDATION OF MALAYSIA AS A HOLIDAY DESTINATION: YES 27 INDIA ARRIVALS AND RECEIPTS INDICATOR TOURIST ARRIVALS: TOURIST RECEIPTS [RM MILLION]: AVERAGE PER CAPITA [RM]: AVERAGE PER DIEM [RM]: 2017 552,739 2,273.4 4,112.9 561.0 2018 600,311 2,771.3 4,616.5 678.9 7.3 6.8 CHANGE % 8.6 21.9 12.2 21.0 DIFFERENCE (0.5) 2018 (%) 25.5 23.2 16.6 16.2 DIFFERENCE 12.9 3.2 (2.5) 0.2 2017 (%) 2018 (%) DIFFERENCE 55.7 55.7 0.0 86.7 83.2 (3.5) 30.4 14.3 16.5 32.3 18.8 16.3 1.9 4.5 (0.2) 32.2 28.6 19.1 30.8 27.8 19.6 (1.4) (0.8) 0.5 2017 (%) 2018 (%) DIFFERENCE 89.8 0.5 1.4 86.8 4.8 4.1 (3.0) 4.3 2.6 34.5 68.6 34.1 80.7 72.7 (8.0) 53.0 11.3 23.9 49.6 19.3 19.2 (3.4) 8.0 (4.7) 75.7 68.8 87.6 32.1 99.1 88.0 81.2 42.7 23.4 19.2 (6.4) 10.6 46.0 * 22.4 29.5 23.1 17.4 (16.5) N/C (5.0) 61.4 91.1 38.8 98.1 89.9 80.3 56.7 48.2 28.5 (10.8) 17.9 (49.9) 94.2 44.5 48.9 52.1 45.6 40.6 (42.1) 1.1 (8.3) 67.2 58.3 57.9 58.2 94.4 62.6 53.1 48.1 27.2 4.3 (4.8) (10.1) 61.5 63.0 75.1 89.8 77.3 75.3 28.3 14.3 0.2 26.0 24.6 7.1 2.6 30.9 26.7 14.2 5.0 4.9 2.1 7.1 2.4 100.0 99.7 (0.3) AVERAGE LENGTH OF STAY [NIGHTS]: EXPENDITURE COMPONENTS INDICATOR ACCOMMODATION SHOPPING INTERNATIONAL AIRFARES FOOD & BEVERAGES 2017 (%) 12.6 20.0 19.1 16.0 DEMOGRAPHIC PROFILE INDICATOR GENDER: MALE MARITAL STATUS: MARRIED OCCUPATIONAL GROUP: PROFESSIONAL/TECHNICAL MANAGEMENT/ADMINISTRATION BUSINESSMAN AGE GROUP: 35-44 45-54 55-64 TRAVELLING PATTERN INDICATOR MAIN PURPOSE OF VISIT: HOLIDAY INCENTIVE TRAVEL HONEYMOON TRAVEL ARRANGEMENT: INDEPENDENT FREQUENCY OF VISIT: FIRST TIME TRAVELLING COMPANION: FAMILY/RELATIVES FRIENDS SPOUSE MAJOR ACTIVITIES ENGAGED: SIGHTSEEING IN THE CITIES SHOPPING VISITING THEMEPARKS VISITING MUSEUM LEAD TIME TO DECIDE TRIP: > 2 MONTHS TO 3 MONTHS > I YEAR > 1 MONTH TO 2 MONTHS INFORMATION OBTAINED BEFORE COMING TO MALAYSIA: INTERNET FRIENDS/RELATIVES VISITED MALAYSIA OWN EXPERIENCE TRAVEL AGENTS STATES VISITED IN MALAYSIA: PAHANG MELAKA KUALA LUMPUR/SELANGOR ITEMS PURCHASED: HANDICRAFTS/SOUVENIR FOODSTUFF APPARELS/CLOTHES CHOCOLATE MAIN FACTORS IN CHOOSING MALAYSIA: LIKE TO KNOW MORE ABOUT MALAYSIA TO VISIT MALAYSIA TOURIST ATTRACTIONS FRIENDS/RELATIVES RECOMMENDATION MAIN FEATURES TO PROMOTE MALAYSIA: VIBRANT & MODERN CITIES FAMILY FUN & FRIENDLY MULTI-RACIAL COUNTRY FOOD HAVEN RECOMMENDATION OF MALAYSIA AS A HOLIDAY DESTINATION: YES 28 PAKISTAN ARRIVALS AND RECEIPTS INDICATOR TOURIST ARRIVALS: TOURIST RECEIPTS [RM MILLION]: AVERAGE PER CAPITA [RM]: AVERAGE PER DIEM [RM]: 2017 53,453 208.8 3,905.9 482.2 2018 74,458 306.7 4,118.5 534.9 8.1 7.7 CHANGE % 39.3 46.9 5.4 10.9 DIFFERENCE (0.4) 2018 (%) 32.2 27.9 13.3 11.2 DIFFERENCE 11.9 10.3 (6.4) (6.8) 2017 (%) 2018 (%) DIFFERENCE 68.8 61.8 (7.0) 73.4 71.4 (2.0) 34.2 14.0 18.5 29.7 18.3 16.7 (4.5) 4.3 (1.8) 36.3 24.6 9.9 37.1 27.7 18.1 0.8 3.1 8.2 2017 (%) 2018 (%) DIFFERENCE 54.9 4.5 4.5 53.2 19.3 7.0 (1.7) 14.8 2.5 69.6 79.4 9.8 73.3 60.4 (12.9) 31.6 16.4 20.3 29.2 26.4 24.2 (2.4) 10.0 3.9 62.3 61.6 33.3 27.9 99.1 85.3 38.4 23.6 36.8 23.7 5.1 (4.3) * 40.7 27.8 24.8 23.2 14.4 N/C (17.5) (13.4) 40.8 55.4 43.5 87.9 63.4 58.2 40.6 27.1 22.6 2.8 (2.9) (60.8) 17.1 60.0 14.3 54.5 47.7 34.1 37.4 (12.3) 19.8 68.6 58.7 66.0 5.5 89.3 63.2 57.4 36.2 20.7 4.5 (8.6) 30.7 58.0 33.4 84.2 56.3 53.3 43.2 (1.7) 19.8 (41.0) 20.4 18.1 6.5 14.2 25.1 21.9 10.5 9.9 4.7 3.8 4.0 (4.3) 99.7 99.8 0.1 AVERAGE LENGTH OF STAY [NIGHTS]: EXPENDITURE COMPONENTS INDICATOR SHOPPING ACCOMMODATION FOOD & BEVERAGE LOCAL TRANSPORTATION 2017 (%) 20.3 17.5 19.7 18.0 DEMOGRAPHIC PROFILE INDICATOR GENDER: MALE MARITAL STATUS: MARRIED OCCUPATIONAL GROUP: PROFESSIONAL/TECHNICAL BUSINESSMAN MANAGEMENT/ADMINISTRATION AGE GROUP: 35-44 45-54 55-64 TRAVELLING PATTERN INDICATOR MAIN PURPOSE OF VISIT: HOLIDAY HONEYMOON VFR TRAVEL ARRANGEMENT: INDEPENDENT FREQUENCY OF VISIT: FIRST TIME TRAVELLING COMPANION: FAMILY/RELATIVES FRIENDS SPOUSE MAJOR ACTIVITIES ENGAGED: SIGHTSEEING IN THE CITIES SHOPPING VISITING MUSEUM VISITING ISLAND & BEACHES LEAD TIME TO DECIDE TRIP: > I YEAR > 2 MONTHS TO 3 MONTHS > 1 MONTH TO 2 MONTHS INFORMATION OBTAINED BEFORE COMING TO MALAYSIA: FRIENDS/RELATIVE VISITED MALAYSIA INTERNET FRIENDS/RELATIVE LIVING IN MALAYSIA OWN EXPERIENCE STATES VISITED IN MALAYSIA: PAHANG SABAH KUALA LUMPUR/SELANGOR ITEMS PURCHASED: HANDICRAFT/SOUVENIR FOODSTUFF APPARELS/CLOTHES TEXTILES MAIN FACTORS IN CHOOSING MALAYSIA: TO VISIT MALAYSIA TOURIST ATTRACTIONS FRIEND/RELATIVE RECOMMENDATION LIKE TO KNOW MORE ABOUT MALAYSIA MAIN FEATURES TO PROMOTE MALAYSIA: VIBRANT & MODERN CITIES FAMILY FUN & FRIENDLY MULTI-RACIAL COUNTRY MUSLIM FRIENDLY RECOMMENDATION OF MALAYSIA AS A HOLIDAY DESTINATION: YES 29 SAUDI ARABIA ARRIVALS AND RECEIPTS INDICATOR TOURIST ARRIVALS: TOURIST RECEIPTS [RM MILLION]: AVERAGE PER CAPITA [RM]: AVERAGE PER DIEM [RM]: 2017 100,549 1,161.9 11,555.4 1,069.9 2018 112,263 1,305.4 11,628.0 1,066.8 10.8 10.9 CHANGE % 11.7 12.4 0.6 (0.3) DIFFERENCE 0.1 2018 (%) 26.2 20.6 17.7 14.7 DIFFERENCE (8.7) (3.8) 9.1 8.0 2017 (%) 2018 (%) DIFFERENCE 74.8 52.9 (21.9) 87.9 89.3 1.4 42.0 15.0 5.8 44.4 17.2 11.8 2.4 2.2 6.0 47.9 13.2 26.7 57.4 21.5 9.7 9.5 8.3 (17.0) 2017 (%) 2018 (%) DIFFERENCE 64.2 26.5 1.8 75.7 19.1 0.9 11.5 (7.5) (0.9) 52.6 56.4 3.8 78.2 75.0 (3.2) 48.4 43.6 4.0 49.9 43.7 4.2 1.5 0.1 0.2 46.8 45.5 58.0 43.3 98.6 92.8 58.4 40.5 51.8 47.3 0.4 (2.8) * 44.4 11.1 33.4 27.9 13.8 N/C (16.5) 2.7 49.3 55.1 36.0 20.0 85.9 59.3 36.4 24.6 36.6 4.2 0.4 4.6 75.9 10.3 34.5 54.2 53.0 24.1 (21.7) 42.7 (10.4) 65.9 72.3 83.6 49.5 91.5 72.4 71.5 48.3 25.6 0.1 (12.1) (1.2) 71.5 43.9 62.0 68.5 63.3 50.0 (3.0) 19.4 (12.0) 19.9 11.1 30.6 13.9 20.1 18.2 16.4 13.9 0.2 7.1 (14.2) 0.0 100.0 100.0 0.0 AVERAGE LENGTH OF STAY [NIGHTS]: EXPENDITURE COMPONENTS INDICATOR SHOPPING ACCOMMODATION INTERNATIONAL AIRFARES DOMESTIC AIRFARES 2017 (%) 34.9 24.4 8.6 6.7 DEMOGRAPHIC PROFILE INDICATOR GENDER: MALE MARITAL STATUS: MARRIED OCCUPATIONAL GROUP: PROFESSIONAL/ TECHNICAL HOUSEWIFE BUSINESSMAN AGE GROUP: 35-44 45-54 25-34 TRAVELLING PATTERN INDICATOR MAIN PURPOSE OF VISIT: HOLIDAY HONEYMOON BUSINESS TRAVEL ARRANGEMENT: INDEPENDENT FREQUENCY OF VISIT: FIRST TIME TRAVELLING COMPANION: SPOUSE FAMILY/RELATIVES FRIENDS MAJOR ACTIVITIES ENGAGED: SIGHTSEEING IN THE CITIES SHOPPING VISITING ISLAND AND BEACHES VISITING HISTORICAL SITES LEAD TIME TO DECIDE TRIP: > I YEAR > 2 MONTHS TO 3 MONTHS > 3 MONTHS TO 4 MONTHS INFORMATION OBTAINED BEFORE COMING TO MALAYSIA: FRIENDS/RELATIVES VISITED MALAYSIA INTERNET TRAVEL AGENTS OWN EXPERIENCE STATES VISITED IN MALAYSIA: KUALA LUMPUR/SELANGOR KEDAH/PERLIS PAHANG ITEMS PURCHASED: FOODSTUFF HANDICRAFT/SOUVENIR APPARELS/CLOTHES SHOES MAIN FACTORS IN CHOOSING MALAYSIA: TO VISIT MALAYSIA TOURIST ATTRACTIONS SHOPPING LIKE TO KNOW MORE ABOUT MALAYSIA MAIN FEATURES TO PROMOTE MALAYSIA: FAMILY, FUN AND FRIENDLY VIBRANT & MODERN CITIES MUSLIM FRIENDLY ISLANDS & BEACHES RECOMMENDATION OF MALAYSIA AS A HOLIDAY DESTINATION: YES 30 IRAN ARRIVALS AND RECEIPTS INDICATOR TOURIST ARRIVALS: TOURIST RECEIPTS [RM MILLION]: AVERAGE PER CAPITA [RM]: AVERAGE PER DIEM [RM]: 2017 59,023 413.7 7,009.9 824.7 2018 67,094 564.4 8,412.8 1,051.6 8.5 8.0 CHANGE % 13.7 36.4 20.0 27.5 DIFFERENCE (0.5) 2018 (%) 32.0 24.3 16.1 11.5 DIFFERENCE (11.6) (10.3) 14.4 9.6 2017 (%) 2018 (%) DIFFERENCE 52.0 54.6 2.6 80.4 80.5 0.1 37.6 18.0 12.3 43.0 15.9 13.7 5.4 (2.1) 1.4 36.1 18.8 5.2 43.1 36.2 7.4 7.0 17.4 2.3 2017 (%) 2018 (%) DIFFERENCE 90.5 0.7 2.5 91.6 2.6 2.4 1.1 1.9 (0.1) 30.9 56.0 25.0 85.8 80.5 (5.4) 63.8 22.1 9.9 58.7 27.0 11.0 (5.1) 4.9 1.1 80.1 76.8 21.4 26.7 99.1 81.7 43.5 40.4 19.0 4.9 22.1 13.7 49.6 0.4 23.0 29.0 26.6 11.8 (20.6) 26.2 (11.2) 14.3 47.1 51.0 16.0 70.5 53.4 48.1 18.8 56.2 6.3 (2.9) 2.9 36.0 * 36.0 44.1 26.5 26.5 8.1 N/C (9.5) 97.5 85.7 57.0 42.0 77.1 71.9 54.8 38.7 (20.4) (13.8) (2.2) (3.3) 64.2 58.3 13.8 66.7 50.4 39.7 2.5 (7.9) 25.9 29.3 28.4 4.4 12.8 30.9 24.2 11.1 10.2 1.6 (4.2) 6.7 (2.6) 100.0 100.0 0.0 AVERAGE LENGTH OF STAY [NIGHTS]: EXPENDITURE COMPONENTS INDICATOR SHOPPING ACCOMMODATION INTERNATIONAL AIRFARES LOCAL TRANSPORTATION 2017 (%) 43.6 34.6 1.6 1.9 DEMOGRAPHIC PROFILE INDICATOR GENDER: MALE MARITAL STATUS: MARRIED OCCUPATIONAL GROUP: PROFESSIONAL/ TECHNICAL MANAGEMENT/ADMINISTRATION HOUSEWIFE AGE GROUP: 35-44 45-54 55-64 TRAVELLING PATTERN INDICATOR MAIN PURPOSE OF VISIT: HOLIDAY HONEYMOON VFR TRAVEL ARRANGEMENT: INDEPENDENT FREQUENCY OF VISIT: FIRST TIME TRAVELLING COMPANION: FAMILY/RELATIVES SPOUSE FRIENDS MAJOR ACTIVITIES ENGAGED: SIGHTSEEING IN THE CITIES SHOPPING VISITING HISTORICAL SITES VISITING THEME PARKS LEAD TIME TO DECIDE TRIP: > 2 MONTHS TO 3 MONTHS > I YEAR > 1 MONTH TO 2 MONTHS INFORMATION OBTAINED BEFORE COMING TO MALAYSIA: FRIENDS/RELATIVE VISITED MALAYSIA TRAVEL AGENT INTERNET OWN EXPERIENCE STATES VISITED IN MALAYSIA: PAHANG KEDAH/PERLIS SABAH ITEMS PURCHASED: HANDICRAFT/SOUVENIR APPAREL/ CLOTHES FOODSTUFF SHOES MAIN FACTORS IN CHOOSING MALAYSIA: TO VISIT MALAYSIA TOURIST ATTRACTIONS LIKE TO KNOW MORE ABOUT MALAYSIA INCLUDED IN PACKAGE TOUR MAIN FEATURES TO PROMOTE MALAYSIA: VIBRANT & MODERN CITIES FAMILY FUN & FRIENDLY MULTI-RACIAL COUNTRY SHOPPING HAVEN RECOMMENDATION OF MALAYSIA AS A HOLIDAY DESTINATION: YES 31 UNITED ARAB EMIRATES ARRIVALS AND RECEIPTS INDICATOR TOURIST ARRIVALS: TOURIST RECEIPTS [RM MILLION]: AVERAGE PER CAPITA [RM]: AVERAGE PER DIEM [RM]: 2017 8,555 66.0 7,713.7 838.5 2018 9,386 88.1 9,387.8 1,021.9 9.2 9.2 CHANGE % 9.7 33.5 21.7 21.9 DIFFERENCE 0.0 2018 (%) 31.1 24.4 15.1 10.4 DIFFERENCE 5.5 10.5 4.8 (10.4) 2017 (%) 2018 (%) DIFFERENCE 57.7 51.7 (6.0) 72.3 77.8 5.5 40.4 14.9 8.5 43.6 14.0 11.7 3.2 (0.9) 3.2 41.4 31.4 10.0 43.5 28.2 10.2 2.1 (3.2) 0.2 2017 (%) 2018 (%) DIFFERENCE 76.6 8.5 8.5 50.8 33.2 2.9 (25.8) 24.7 (5.6) 65.0 66.1 1.1 72.3 73.4 1.1 61.7 14.9 10.6 50.2 32.2 5.5 (11.5) 17.3 (5.1) 63.9 59.7 23.4 31.9 99.2 91.1 40.1 37.7 35.3 31.3 16.7 5.8 * 46.8 17.0 30.1 24.6 20.7 N/C (22.2) 3.7 29.8 72.3 19.1 27.7 73.4 63.3 19.5 14.8 43.7 (9.1) 0.4 (12.8) * 25.0 100.0 62.5 25.0 25.0 N/C 0.0 (75.0) 82.6 78.3 43.5 32.6 82.3 67.3 60.5 31.0 (0.4) (10.9) 17.0 (1.6) 78.0 56.1 61.0 69.8 69.8 44.0 (8.2) 13.7 (16.9) 50.0 8.7 10.9 8.7 30.4 18.2 14.2 7.7 (19.6) 9.5 3.3 (1.0) 100.0 100.0 0.0 AVERAGE LENGTH OF STAY [NIGHTS]: EXPENDITURE COMPONENTS INDICATOR SHOPPING ACCOMMODATION INTERNATIONAL AIRFARES FOOD & BEVERAGE 2017 (%) 25.5 13.9 10.3 20.8 DEMOGRAPHIC PROFILE INDICATOR GENDER: MALE MARITAL STATUS: MARRIED OCCUPATIONAL GROUP: PROFESSIONAL/ TECHNICAL HOUSEWIFE STUDENT AGE GROUP: 35-44 45-54 25-34 TRAVELLING PATTERN INDICATOR MAIN PURPOSE OF VISIT: HOLIDAY HONEYMOON SPORTS TRAVEL ARRANGEMENT: INDEPENDENT FREQUENCY OF VISIT: FIRST TIME TRAVELLING COMPANION: FAMILY/RELATIVES SPOUSE FRIENDS MAJOR ACTIVITIES ENGAGED: SIGHTSEEING IN THE CITIES SHOPPING VISITING ISLAND AND BEACHES VISITING THEMEPARK LEAD TIME TO DECIDE TRIP: > I YEAR > 2 MONTHS TO 3 MONTHS > 3 MONTHS TO 4 MONTHS INFORMATION OBTAINED BEFORE COMING TO MALAYSIA: FRIENDS/RELATIVES VISITED MALAYSIA INTERNET TRAVEL AGENTS OWN EXPERIENCE STATES VISITED IN MALAYSIA: PAHANG KUALA LUMPUR/SELANGOR SABAH ITEMS PURCHASED: APPARELS/CLOTHES HANDICRAFT/SOUVENIR FOODSTUFF SHOES MAIN FACTORS IN CHOOSING MALAYSIA: TO VISIT MALAYSIA TOURIST ATTRACTIONS SHOPPING LIKE TO KNOW MORE ABOUT MALAYSIA MAIN FEATURES TO PROMOTE MALAYSIA: FAMILY, FUN AND FRIENDLY VIBRANT & MODERN CITIES MUSLIM FRIENDLY SHOPPING HAVEN RECOMMENDATION OF MALAYSIA AS A HOLIDAY DESTINATION: YES 32 OMAN ARRIVALS AND RECEIPTS INDICATOR TOURIST ARRIVALS: TOURIST RECEIPTS [RM MILLION]: AVERAGE PER CAPITA [RM]: AVERAGE PER DIEM [RM]: 2017 16,282 132.2 8,117.6 902.0 2018 22,295 189.3 8,491.2 967.9 9.0 8.8 CHANGE % 36.9 43.2 4.6 7.3 DIFFERENCE (0.2) 2018 (%) 28.6 23.6 16.0 9.8 DIFFERENCE (7.9) (7.4) 13.5 (16.3) 2017 (%) 2018 (%) DIFFERENCE 56.4 55.2 (1.3) 84.3 88.6 4.3 31.3 16.5 7.8 49.2 16.2 8.2 17.8 (0.3) 0.4 39.3 23.3 12.3 48.7 29.2 10.2 9.5 5.8 (2.1) 2017 (%) 2018 (%) DIFFERENCE 82.6 16.5 * 65.0 29.4 2.3 (17.6) 12.9 N/C 65.8 64.6 (1.2) 80.7 77.7 (3.0) 52.6 33.3 12.3 47.1 46.6 3.9 (5.6) 13.3 (8.4) 48.5 48.9 44.7 29.8 99.3 94.2 53.0 48.2 50.8 45.3 8.3 18.4 * 62.6 9.6 38.3 24.9 15.6 N/C (37.7) 6.0 54.1 71.2 30.6 21.6 86.0 60.5 33.7 24.0 31.9 (10.6) 3.0 2.3 90.9 63.6 45.5 43.2 35.1 32.4 (47.7) (28.5) (13.0) 83.5 73.4 48.6 48.6 98.3 73.5 60.7 47.7 14.8 0.1 12.1 (1.0) 82.6 70.6 67.9 71.6 51.1 48.7 (10.9) (19.5) (19.2) 17.4 15.6 17.4 13.8 22.1 17.2 16.7 13.4 4.7 1.6 (0.8) (0.4) 100.0 100.0 0.0 AVERAGE LENGTH OF STAY [NIGHTS]: EXPENDITURE COMPONENTS INDICATOR SHOPPING ACCOMMODATION INTERNATIONAL AIRFARES FOOD & BEVERAGE 2017 (%) 36.4 31.0 2.5 26.2 DEMOGRAPHIC PROFILE INDICATOR GENDER: MALE MARITAL STATUS: MARRIED OCCUPATIONAL GROUP: PROFESSIONAL/ TECHNICAL HOUSEWIFE MANAGEMENT/ADMINISTRATION AGE GROUP: 35-44 45-54 55-64 TRAVELLING PATTERN INDICATOR MAIN PURPOSE OF VISIT: HOLIDAY HONEYMOON SHOPPING TRAVEL ARRANGEMENT: INDEPENDENT FREQUENCY OF VISIT: FIRST TIME TRAVELLING COMPANION: FAMILY/RELATIVES SPOUSE FRIENDS MAJOR ACTIVITIES ENGAGED: SIGHTSEEING IN THE CITIES SHOPPING VISITING ISLAND AND BEACHES VISITING HISTORICAL SITE LEAD TIME TO DECIDE TRIP: > I YEAR > 2 MONTHS TO 3 MONTHS > 1 MONTH TO 2 MONTHS INFORMATION OBTAINED BEFORE COMING TO MALAYSIA: FRIENDS/RELATIVES VISITED MALAYSIA INTERNET TRAVEL AGENTS OWN EXPERIENCE STATES VISITED IN MALAYSIA: KUALA LUMPUR/SELANGOR PAHANG KEDAH/PERLIS ITEMS PURCHASED: APPARELS/CLOTHES HANDICRAFT/SOUVENIR FOODSTUFF SHOES MAIN FACTORS IN CHOOSING MALAYSIA: TO VISIT MALAYSIA TOURIST ATTRACTIONS LIKE TO KNOW MORE ABOUT MALAYSIA SHOPPING MAIN FEATURES TO PROMOTE MALAYSIA: FAMILY, FUN AND FRIENDLY VIBRANT & MODERN CITIES MUSLIM FRIENDLY SHOPPING HAVEN RECOMMENDATION OF MALAYSIA AS A HOLIDAY DESTINATION: YES 33 KUWAIT ARRIVALS AND RECEIPTS INDICATOR TOURIST ARRIVALS: TOURIST RECEIPTS [RM MILLION]: AVERAGE PER CAPITA [RM]: AVERAGE PER DIEM [RM]: 2017 9,247 75.7 8,191.2 1,036.9 2018 7,928 66.1 8,334.5 890.9 7.9 9.4 CHANGE % (14.3) (12.8) 1.8 (14.1) DIFFERENCE 1.5 2018 (%) 33.4 22.4 13.5 9.6 DIFFERENCE 10.2 (8.5) (1.9) (1.6) 2017 (%) 2018 (%) DIFFERENCE 51.7 55.6 3.9 74.1 77.3 3.2 44.4 14.8 14.8 45.5 13.3 12.8 1.1 (1.5) (2.0) 40.5 19.0 11.9 42.3 32.8 10.4 1.8 13.7 (1.5) 2017 (%) 2018 (%) DIFFERENCE 55.3 42.6 2.1 72.4 8.1 7.2 17.1 (34.4) 5.1 72.0 80.9 8.9 74.1 80.0 5.9 81.5 14.8 * 53.3 25.2 7.1 (28.1) 10.4 N/C 43.5 43.5 66.7 59.3 100.0 93.8 41.2 41.2 56.5 50.3 (25.4) (18.0) * 40.7 29.6 33.5 29.7 16.3 N/C (11.1) (13.4) 44.4 74.1 22.2 29.6 91.3 66.3 18.8 13.9 46.9 (7.7) (3.5) (15.7) 91.8 55.2 82.1 50.0 50.0 50.0 (41.8) (5.2) (32.1) 70.4 88.9 55.6 51.9 82.8 75.3 51.0 39.4 12.5 (13.6) (4.5) (12.5) 88.9 85.2 59.3 68.0 47.8 43.3 (20.9) (37.4) (15.9) 23.1 15.4 * 11.5 25.7 21.2 12.8 11.7 2.6 5.8 N/C 0.2 100.0 100.0 0.0 AVERAGE LENGTH OF STAY [NIGHTS]: EXPENDITURE COMPONENTS INDICATOR ACCOMMODATION SHOPPING FOOD & BEVERAGE LOCAL TRANSPORTATION 2017 (%) 23.2 30.9 15.4 11.2 DEMOGRAPHIC PROFILE INDICATOR GENDER: MALE MARITAL STATUS: MARRIED OCCUPATIONAL GROUP: PROFESSIONAL/ TECHNICAL HOUSEWIFE STUDENT AGE GROUP: 35-44 45-54 25-34 TRAVELLING PATTERN INDICATOR MAIN PURPOSE OF VISIT: HOLIDAY HONEYMOON BUSINESS TRAVEL ARRANGEMENT: INDEPENDENT FREQUENCY OF VISIT: FIRST TIME TRAVELLING COMPANION: FAMILY/RELATIVES SPOUSE FRIENDS MAJOR ACTIVITIES ENGAGED: SIGHTSEEING IN THE CITIES SHOPPING VISITING ISLAND AND BEACHES VISITING THEMEPARK LEAD TIME TO DECIDE TRIP: > I YEAR > 2 MONTHS TO 3 MONTHS > 3 MONTHS TO 4 MONTHS INFORMATION OBTAINED BEFORE COMING TO MALAYSIA: FRIENDS/RELATIVES VISITED MALAYSIA INTERNET OWN EXPERIENCE OUTDOOR ADVERTISING STATES VISITED IN MALAYSIA: KUALA LUMPUR/SELANGOR MELAKA KEDAH/PERLIS ITEMS PURCHASED: HANDICRAFT/SOUVENIR APPARELS/CLOTHES FOODSTUFF SHOES MAIN FACTORS IN CHOOSING MALAYSIA: TO VISIT MALAYSIA TOURIST ATTRACTIONS LIKE TO KNOW MORE ABOUT MALAYSIA SHOPPING MAIN FEATURES TO PROMOTE MALAYSIA: FAMILY, FUN AND FRIENDLY VIBRANT & MODERN CITIES MULTI-RACIAL COUNTRY MUSLIM FRIENDLY RECOMMENDATION OF MALAYSIA AS A HOLIDAY DESTINATION: YES 34 CANADA ARRIVALS AND RECEIPTS INDICATOR TOURIST ARRIVALS: TOURIST RECEIPTS [RM MILLION]: AVERAGE PER CAPITA [RM]: AVERAGE PER DIEM [RM]: 2017 67,056 248.5 3706.0 436.0 2018 84,705 381.9 4508.7 486.3 8.5 9.3 CHANGE % 26.3 53.7 21.7 11.5 DIFFERENCE 0.8 2018 (%) 33.8 27.8 12.5 8.5 DIFFERENCE 10.3 5.2 (3.6) (0.1) 2017 (%) 2018 (%) DIFFERENCE 65.0 55.5 (9.6) 52.4 59.2 6.8 33.8 12.1 5.1 36.2 16.7 14.4 2.4 4.6 9.3 37.1 26.8 19.5 43.2 27.5 10.0 6.1 0.7 (9.5) 2017 (%) 2018 (%) DIFFERENCE 93.9 2.1 3.9 81.0 6.3 3.7 (12.9) 4.1 (0.2) 94.3 93.4 (0.9) 67.1 63.8 (3.3) 33.4 32.6 4.1 36.0 28.9 18.4 2.6 (3.7) 14.3 22.7 33.1 78.9 53.7 75.4 72.0 48.9 47.9 52.8 38.8 (30.0) (5.8) 33.2 * 19.2 20.5 20.4 15.6 (12.7) N/C (3.6) 63.2 45.1 87.2 77.3 98.8 73.2 60.9 26.8 35.6 28.1 (26.3) (50.5) 54.5 47.4 9.1 77.3 50.0 22.7 22.8 2.6 13.6 88.0 80.2 75.2 75.0 89.3 84.6 53.3 52.8 1.3 4.4 (21.9) (22.2) 58.8 73.7 38.6 88.6 75.2 67.4 29.8 1.5 28.7 7.6 20.4 18.3 5.4 17.1 15.0 14.5 13.4 9.6 (5.4) (3.8) 8.0 100.0 99.5 (0.5) AVERAGE LENGTH OF STAY [NIGHTS]: EXPENDITURE COMPONENTS INDICATOR SHOPPING ACCOMMODATION FOOD & BEVERAGES LOCAL TRANSPORTATION 2017 (%) 23.5 22.6 16.1 8.6 DEMOGRAPHIC PROFILE INDICATOR GENDER: MALE MARITAL STATUS: MARRIED OCCUPATIONAL GROUP: PROFESSIONAL/ TECHNICAL MANAGEMENT/ ADMINISTRATION STUDENT AGE GROUP: 35-44 45-54 25-34 TRAVELLING PATTERN INDICATOR MAIN PURPOSE OF VISIT: HOLIDAY VISA RUN VFR TRAVEL ARRANGEMENT: INDEPENDENT FREQUENCY OF VISIT: FIRST TIME TRAVELLING COMPANION: SPOUSE FRIENDS FAMILY/RELATIVES MAJOR ACTIVITIES ENGAGED: SHOPPING SIGHTSEEING IN THE CITIES SWIMMING HIKING/TREKKING LEAD TIME TO DECIDE TRIP: > 2 MONTH TO 3 MONTHS > I YEAR > 1 MONTH TO 2 MONTHS INFORMATION OBTAINED BEFORE COMING TO MALAYSIA: FRIENDS/RELATIVES VISITED MALAYSIA OWN EXPERIENCE INTERNET TRAVEL GUIDE BOOKS STATES VISITED IN MALAYSIA: KUALA LUMPUR/SELANGOR JOHOR KEDAH/PERLIS ITEMS PURCHASED: FOODSTUFF HANDICRAFT/SOUVENIR APPARELS/ CLOTHES SHOES MAIN FACTORS IN CHOOSING MALAYSIA: VALUE FOR MONEY FRIEND/RELATIVE RECOMMENDATION EASILY ACCESSIBLE MAIN FEATURES TO PROMOTE MALAYSIA: FAMILY FUN & FRIENDLY MULTI-RACIAL COUNTRY ISLAND & BEACHES VIBRANT & MODERN CITIES RECOMMENDATION OF MALAYSIA AS A HOLIDAY DESTINATION: YES 35 UNITED STATES ARRIVALS AND RECEIPTS INDICATOR TOURIST ARRIVALS: TOURIST RECEIPTS [RM MILLION]: AVERAGE PER CAPITA [RM]: AVERAGE PER DIEM [RM]: 2017 198,203 689.3 3,477.9 390.8 2018 253,384 1,149.1 4,534.9 604.7 8.9 7.5 CHANGE % 27.8 66.7 30.4 54.7 DIFFERENCE (1.4) 2018 (%) 32.5 31.8 12.5 6.2 DIFFERENCE 18.5 10.2 (7.5) (3.7) 2017 (%) 2018 (%) DIFFERENCE 58.0 56.4 (1.6) 65.5 61.8 (3.7) 33.1 18.5 9.4 40.8 17.1 10.3 7.7 (1.4) 1.0 32.2 30.3 9.1 39.7 21.4 14.4 7.5 (8.9) 5.3 2017 (%) 2018 (%) DIFFERENCE 79.8 2.6 8.8 74.9 7.2 5.1 (4.9) 4.6 (3.6) 94.5 97.2 2.7 50.2 54.5 4.3 40.1 22.8 21.7 38.4 30.7 14.7 (1.7) 7.9 (7.0) 37.5 29.9 94.7 66.6 95.3 79.0 67.5 46.7 57.7 49.1 (27.2) (19.9) 25.8 16.0 * 20.1 14.5 12.9 (5.7) (1.5) N/C 75.6 66.6 67.0 40.9 80.1 70.6 69.9 34.5 4.5 4.0 2.9 (6.4) 19.7 70.5 32.3 75.6 62.5 40.6 55.8 (8.0) 8.3 72.6 77.3 71.9 62.2 85.9 83.9 63.3 58.9 13.3 6.6 (8.6) (3.2) 57.7 64.1 75.5 77.1 71.9 68.6 19.5 7.8 (6.9) 9.9 12.6 8.6 13.3 14.2 13.7 12.9 12.2 4.3 1.1 4.3 (1.1) 100.0 99.0 (1.0) AVERAGE LENGTH OF STAY [NIGHTS]: EXPENDITURE COMPONENTS INDICATOR ACCOMMODATION SHOPPING FOOD & BEVERAGE ORGANISED TOURS 2017 (%) 14.0 21.6 20.0 9.8 DEMOGRAPHIC PROFILE INDICATOR GENDER: MALE MARITAL STATUS: MARRIED OCCUPATIONAL GROUP: PROFESSIONAL/TECHNICAL MANAGEMENT/ADMINISTRATION RETIRED AGE GROUP: 35-44 45-54 >65 TRAVELLING PATTERN INDICATOR MAIN PURPOSE OF VISIT: HOLIDAY VFR BUSINESS TRAVEL ARRANGEMENT: INDEPENDENT FREQUENCY OF VISIT: FIRST TIME TRAVELLING COMPANION: SPOUSE FRIENDS ALONE MAJOR ACTIVITIES ENGAGED: SIGHTSEEING IN THE CITIES SHOPPING VISITING ISLAND & BEACHES VISITING MUSEUMS LEAD TIME TO DECIDE TRIP: > 2 MONTHS TO 3 MONTHS > 1 MONTH TO 2 MONTHS > I YEAR INFORMATION OBTAINED BEFORE COMING TO MALAYSIA: FRIENDS/RELATIVE VISITED MALAYSIA INTERNET OWN EXPERIENCE TRAVEL GUIDE BOOKS STATES VISITED IN MALAYSIA: KUALA LUMPUR/SELANGOR JOHOR MELAKA ITEMS PURCHASED: HANDICRAFT/SOUVENIR FOODSTUFF LIQUOR COSMETIC/PERSONAL CARE MAIN FACTORS IN CHOOSING MALAYSIA: SHOPPING TO EXPERIENCE MALAYSIAN FOOD EASILY ACCESSIBLE MAIN FEATURES TO PROMOTE MALAYSIA: FAMILY FUN & FRIENDLY FOOD HAVEN VIBRANT & MODERN CITIES MULTI-RACIAL COUNTRY RECOMMENDATION OF MALAYSIA AS A HOLIDAY DESTINATION: YES 36 UNITED KINGDOM ARRIVALS AND RECEIPTS INDICATOR TOURIST ARRIVALS: TOURIST RECEIPTS [RM MILLION]: AVERAGE PER CAPITA [RM]: AVERAGE PER DIEM [RM]: 2017 358,818 1,666.6 4,644.8 504.9 2018 361,335 2,084.8 5,769.7 613.8 9.2 9.4 CHANGE % 0.7 25.1 24.2 21.6 DIFFERENCE 0.2 2018 (%) 31.7 24.8 14.1 8.0 DIFFERENCE 5.8 (3.2) 1.5 (0.4) 2017 (%) 2018 (%) DIFFERENCE 37.3 55.3 18.0 0.1 57.6 57.5 37.9 17.1 6.5 36.6 18.3 8.9 (1.3) 1.2 2.4 41.7 22.3 12.9 41.1 24.5 14.6 (0.6) 2.2 1.7 2017 (%) 2018 (%) DIFFERENCE 85.6 4.4 4.0 79.8 3.0 6.5 (5.8) (1.4) 2.5 93.5 95.5 2.0 57.4 59.0 1.6 46.3 20.1 13.7 38.5 28.0 19.4 (7.8) 7.9 5.7 35.5 29.7 52.3 25.6 97.8 94.9 80.0 48.1 62.3 65.2 27.7 22.5 23.9 0.3 24.9 20.1 18.9 16.1 (3.8) 18.6 (8.8) 72.1 44.9 32.0 27.1 96.4 79.2 63.6 38.3 24.3 34.3 31.6 11.2 48.6 1.4 2.1 80.1 54.7 32.9 31.5 53.3 30.8 72.7 71.9 65.5 29.5 72.2 71.2 61.5 21.6 (0.5) (0.7) (4.0) (7.9) 47.5 31.6 26.9 65.6 60.5 58.6 18.1 28.9 31.7 12.2 14.7 8.6 15.3 17.1 14.9 14.9 12.4 4.9 0.2 6.3 (2.9) 99.6 99.2 (0.4) AVERAGE LENGTH OF STAY [NIGHTS]: EXPENDITURE COMPONENTS INDICATOR ACCOMMODATION SHOPPING FOOD & BEVERAGE LOCAL TRANSPORTATION 2017 (%) 25.9 28.0 12.6 8.4 DEMOGRAPHIC PROFILE INDICATOR GENDER: MALE MARITAL STATUS: SINGLE OCCUPATIONAL GROUP: PROFESSIONAL/TECHNICAL MANAGEMENT/ADMINISTRATION STUDENT AGE GROUP: 35-44 45-54 55-64 TRAVELLING PATTERN INDICATOR MAIN PURPOSE OF VISIT: HOLIDAY VISA RUN VFR TRAVEL ARRANGEMENT: INDEPENDENT FREQUENCY OF VISIT: FIRST TIME TRAVELLING COMPANION: SPOUSE FRIENDS FAMILY/RELATIVES MAJOR ACTIVITIES ENGAGED: SIGHTSEEING IN THE CITIES SHOPPING VISITING ISLAND & BEACHES VISITING MUSEUM LEAD TIME TO DECIDE TRIP: > 2 MONTHS TO 3 MONTHS > I YEAR > 1 MONTH TO 2 MONTHS INFORMATION OBTAINED BEFORE COMING TO MALAYSIA: INTERNET FRIENDS/RELATIVE VISITED MALAYSIA OWN EXPERIENCE TRAVEL GUIDE BOOKS STATES VISITED IN MALAYSIA: KUALA LUMPUR/SELANGOR JOHOR MELAKA ITEMS PURCHASED: HANDICRAFT/SOUVENIR FOODSTUFF APPARELS/CLOTHES SHOES MAIN FACTORS IN CHOOSING MALAYSIA: TO EXPERIENCE MALAYSIAN FOOD EASILY ACCESSIBLE VALUE FOR MONEY MAIN FEATURES TO PROMOTE MALAYSIA: FAMILY FUN & FRIENDLY MULTI-RACIAL COUNTRY VIBRANT & MODERN CITIES ISLAND & BEACHES RECOMMENDATION OF MALAYSIA AS A HOLIDAY DESTINATION: YES 37 IRELAND ARRIVALS AND RECEIPTS INDICATOR TOURIST ARRIVALS: TOURIST RECEIPTS [RM MILLION]: AVERAGE PER CAPITA [RM]: AVERAGE PER DIEM [RM]: 2017 20,854 86.4 4,145.1 468.2 2018 19,687 86.7 4,404.8 512.0 8.9 8.6 CHANGE % (5.6) 0.3 6.3 9.4 DIFFERENCE (0.3) 2018 (%) 33.6 25.1 14.1 9.6 DIFFERENCE 7.7 (2.9) 1.5 3.2 2017 (%) 2018 (%) DIFFERENCE 55.1 57.5 2.4 60.9 55.3 (5.7) 25.1 19.4 12.9 35.8 14.8 14.6 10.7 (4.5) 1.7 41.7 22.3 10.9 45.5 28.8 9.2 3.8 6.5 (1.7) 2017 (%) 2018 (%) DIFFERENCE 73.8 1.4 * 77.2 5.6 5.1 3.4 4.1 N/C 90.5 91.4 0.9 77.9 67.1 (10.7) 48.4 21.1 11.9 43.8 26.5 15.4 (4.6) 5.3 3.5 56.0 42.3 16.9 37.2 97.1 84.2 47.4 43.3 41.1 41.9 30.5 6.1 34.6 * 24.6 30.3 21.1 13.7 (4.4) N/C (10.9) 81.5 90.7 33.3 31.5 81.9 69.6 54.4 14.6 0.4 (21.2) 21.1 (16.9) 62.5 62.5 * 87.5 15.6 6.3 25.0 (46.9) N/C 87.2 71.3 40.0 11.1 78.2 72.8 46.3 38.8 (9.0) 1.5 6.3 27.7 49.1 48.1 51.5 36.9 72.0 60.7 (12.2) 23.9 9.2 8.9 22.4 8.9 8.9 20.0 19.7 15.3 7.4 11.0 (2.8) 6.3 (1.6) 98.0 98.8 0.8 AVERAGE LENGTH OF STAY [NIGHTS]: EXPENDITURE COMPONENTS INDICATOR ACCOMMODATION SHOPPING FOOD & BEVERAGE INTERNATIONAL AIRFARES 2017 (%) 25.9 28.0 12.6 6.4 DEMOGRAPHIC PROFILE INDICATOR GENDER: FEMALE MARITAL STATUS: MARRIED OCCUPATIONAL GROUP: PROFESSIONAL/TECHNICAL STUDENT MANAGEMENT/ADMINISTRATION AGE GROUP: 35-44 45-54 25-34 TRAVELLING PATTERN INDICATOR MAIN PURPOSE OF VISIT: HOLIDAY VFR HONEYMOON TRAVEL ARRANGEMENT: INDEPENDENT FREQUENCY OF VISIT: FIRST TIME TRAVELLING COMPANION: SPOUSE FRIENDS FAMILY/RELATIVES MAJOR ACTIVITIES ENGAGED: SIGHTSEEING IN THE CITIES SHOPPING HIKING/TREKKING VISITING THEMEPARK LEAD TIME TO DECIDE TRIP: > 2 MONTHS TO 3 MONTHS > I YEAR > 1 MONTH TO 2 MONTHS INFORMATION OBTAINED BEFORE COMING TO MALAYSIA: FRIENDS/RELATIVE VISITED MALAYSIA INTERNET OWN EXPERIENCE AIRLINES STATES VISITED IN MALAYSIA: KUALA LUMPUR/SELANGOR SABAH PENANG ITEMS PURCHASED: HANDICRAFT/SOUVENIR FOODSTUFF APPARELS/CLOTHES LIQUOR MAIN FACTORS IN CHOOSING MALAYSIA: TO EXPERIENCE MALAYSIAN FOOD FRIEND/RELATIVE RECOMMENDATION SHOPPING MAIN FEATURES TO PROMOTE MALAYSIA: VIBRANT & MODERN CITIES MULTI-RACIAL COUNTRY FAMILY FUN & FRIENDLY ISLAND & BEACHES RECOMMENDATION OF MALAYSIA AS A HOLIDAY DESTINATION: YES 38 SWEDEN ARRIVALS AND RECEIPTS INDICATOR TOURIST ARRIVALS: TOURIST RECEIPTS [RM MILLION]: AVERAGE PER CAPITA [RM]: AVERAGE PER DIEM [RM]: 2017 34,304 125.0 3,643.1 520.4 2018 32,665 153.3 4,692.2 646.1 7.0 7.3 CHANGE % (4.8) 22.6 28.8 24.1 DIFFERENCE 0.3 2018 (%) 28.1 26.1 20.8 10.0 DIFFERENCE 8.7 7.1 (1.5) (3.4) 2017 (%) 2018 (%) DIFFERENCE 50.0 54.3 4.3 71.7 61.6 (10.1) 31.9 15.1 9.4 41.8 14.6 11.8 10.0 (0.5) 2.4 33.6 22.9 14.2 45.5 16.2 9.8 11.9 (6.7) (4.5) 2017 (%) 2018 (%) DIFFERENCE 88.6 1.3 * 89.8 2.7 2.7 1.2 1.4 N/C 94.0 98.2 4.2 67.3 65.3 (2.0) 48.4 20.3 17.8 42.6 33.1 15.7 (5.8) 12.8 (2.1) 36.7 31.9 24.7 39.9 97.1 84.2 47.4 43.3 60.4 52.3 22.7 3.4 0.5 26.3 24.3 18.9 15.9 15.4 18.4 (10.4) (8.9) 75.0 69.3 76.3 73.5 85.9 75.8 70.1 60.0 10.9 6.5 (6.2) (13.5) 27.8 66.7 5.6 72.0 48.0 12.0 44.2 (18.7) 6.4 60.8 73.5 74.3 65.4 78.1 76.8 73.8 48.3 17.3 3.3 (0.6) (17.1) 55.2 77.7 40.2 89.4 89.0 85.9 34.2 11.3 45.7 24.0 18.0 9.5 14.5 23.2 18.4 15.2 12.7 (0.8) 0.4 5.7 (1.8) 100.0 100.0 0.0 AVERAGE LENGTH OF STAY [NIGHTS]: EXPENDITURE COMPONENTS INDICATOR SHOPPING ACCOMMODATION FOOD & BEVERAGE LOCAL TRANSPORTATION 2017 (%) 19.4 19.0 22.4 13.5 DEMOGRAPHIC PROFILE INDICATOR GENDER: MALE MARITAL STATUS: MARRIED OCCUPATIONAL GROUP: PROFESSIONAL/TECHNICAL RETIRED MANAGEMENT/ADMINISTRATION AGE GROUP: 35-44 45-54 25-34 TRAVELLING PATTERN INDICATOR MAIN PURPOSE OF VISIT: HOLIDAY VFR CONFERENCE/CONVENTION TRAVEL ARRANGEMENT: INDEPENDENT FREQUENCY OF VISIT: FIRST TIME TRAVELLING COMPANION: SPOUSE FRIENDS FAMILY/RELATIVES MAJOR ACTIVITIES ENGAGED: SIGHTSEEING IN THE CITIES SHOPPING HIKING/TREKKING VISITING THEMEPARK LEAD TIME TO DECIDE TRIP: > I YEAR > 2 MONTHS TO 3 MONTHS > 1 MONTH TO 2 MONTHS INFORMATION OBTAINED BEFORE COMING TO MALAYSIA: FRIENDS/RELATIVE VISITED MALAYSIA OWN EXPERIENCE INTERNET AIRLINES STATES VISITED IN MALAYSIA: KUALA LUMPUR/SELANGOR SABAH MELAKA ITEMS PURCHASED: SHOES HANDICRAFT/SOUVENIR FOODSTUFF APPARELS/CLOTHES MAIN FACTORS IN CHOOSING MALAYSIA: FRIEND/RELATIVE RECOMMENDATION TO EXPERIENCE MALAYSIAN FOOD TO EXPERIENCE NATURE MAIN FEATURES TO PROMOTE MALAYSIA: ISLAND & BEACHES FOOD HAVEN VIBRANT & MODERN CITIES FAMILY FUN & FRIENDLY RECOMMENDATION OF MALAYSIA AS A HOLIDAY DESTINATION: YES 39 DENMARK ARRIVALS AND RECEIPTS INDICATOR TOURIST ARRIVALS: TOURIST RECEIPTS [RM MILLION]: AVERAGE PER CAPITA [RM]: AVERAGE PER DIEM [RM]: 2017 23,219 104.0 4,479.7 527.0 2018 23,566 102.8 4,360.6 464.7 8.5 9.4 CHANGE % 1.5 (1.2) (2.7) (11.8) DIFFERENCE 0.9 2018 (%) 33.5 22.1 14.3 10.3 DIFFERENCE 20.3 (1.4) (11.6) (2.0) 2017 (%) 2018 (%) DIFFERENCE 51.1 65.5 14.5 50.0 57.1 7.1 37.0 21.7 7.2 35.7 14.9 14.1 (1.3) (6.8) 6.9 28.7 9.0 37.8 41.6 22.3 21.7 12.9 13.3 (16.1) 2017 (%) 2018 (%) DIFFERENCE 69.6 * 4.3 83.2 4.4 2.8 13.6 N/C (1.5) 89.5 82.5 (6.9) 60.6 72.9 12.3 20.9 32.1 14.9 36.5 25.4 22.1 15.6 (6.7) 7.2 52.5 39.2 7.8 53.4 97.4 77.7 86.4 59.2 44.9 38.5 78.5 5.8 6.3 38.9 11.1 18.9 15.9 15.4 12.5 (23.0) 4.3 73.0 84.3 62.3 28.9 98.7 72.8 56.9 39.0 25.7 (11.5) (5.3) 10.1 50.0 83.3 * 80.0 28.6 17.1 30.0 (54.8) N/C 61.9 70.0 52.4 4.8 89.3 68.5 54.2 44.0 27.4 (1.6) 1.8 39.3 26.7 55.1 56.1 97.6 55.7 55.0 70.9 0.6 (1.1) 22.0 8.5 10.2 11.0 18.5 13.5 13.5 11.7 (3.6) 5.0 3.3 0.7 100.0 100.0 0.0 AVERAGE LENGTH OF STAY [NIGHTS]: EXPENDITURE COMPONENTS INDICATOR ACCOMMODATION SHOPPING FOOD & BEVERAGE LOCAL TRANSPORTATION 2017 (%) 13.2 23.4 26.0 12.3 DEMOGRAPHIC PROFILE INDICATOR GENDER: FEMALE MARITAL STATUS: MARRIED OCCUPATIONAL GROUP: PROFESSIONAL/TECHNICAL STUDENT MANAGEMENT/ADMINISTRATION AGE GROUP: 35-44 45-54 25-34 TRAVELLING PATTERN INDICATOR MAIN PURPOSE OF VISIT: HOLIDAY HONEYMOON VFR TRAVEL ARRANGEMENT: INDEPENDENT FREQUENCY OF VISIT: FIRST TIME TRAVELLING COMPANION: SPOUSE FRIENDS FAMILY/RELATIVES MAJOR ACTIVITIES ENGAGED: SIGHTSEEING IN THE CITIES SHOPPING HIKING/TREKKING VISITING MUSEUM LEAD TIME TO DECIDE TRIP: > I YEAR > 2 MONTHS TO 3 MONTHS > 1 MONTH TO 2 MONTHS INFORMATION OBTAINED BEFORE COMING TO MALAYSIA: FRIENDS/RELATIVE VISITED MALAYSIA INTERNET OWN EXPERIENCE FRIENDS/RELATIVE LIVING IN MALAYSIA STATES VISITED IN MALAYSIA: KUALA LUMPUR/SELANGOR SABAH MELAKA ITEMS PURCHASED: HANDICRAFT/SOUVENIR FOODSTUFF APPARELS/CLOTHES CHOCOLATES MAIN FACTORS IN CHOOSING MALAYSIA: TO EXPERIENCE MALAYSIAN FOOD TO VISIT MALAYSIA TOURIST ATTRACTIONS EASILY ACCESSIBLE MAIN FEATURES TO PROMOTE MALAYSIA: ISLAND & BEACHES VIBRANT & MODERN CITIES FAMILY FUN & FRIENDLY MULTI-RACIAL COUNTRY RECOMMENDATION OF MALAYSIA AS A HOLIDAY DESTINATION: YES 40 FINLAND ARRIVALS AND RECEIPTS INDICATOR TOURIST ARRIVALS: TOURIST RECEIPTS [RM MILLION]: AVERAGE PER CAPITA [RM]: AVERAGE PER DIEM [RM]: 2017 6,794 27.5 4,048.1 554.5 2018 13,575 51.9 3,822.8 612.2 7.3 6.2 CHANGE % 99.8 88.7 (5.6) 10.4 DIFFERENCE (1.1) 2018 (%) 30.7 29.6 15.2 5.5 DIFFERENCE (11.4) 4.8 1.2 (0.9) 2017 (%) 2018 (%) DIFFERENCE 59.6 53.7 (5.9) 39.3 51.0 11.7 17.9 22.8 6.2 49.5 16.2 11.7 31.6 (6.6) 5.5 38.4 37.8 12.9 50.0 29.5 8.8 11.6 (8.3) (4.1) 2017 (%) 2018 (%) DIFFERENCE 92.4 2.8 1.4 74.5 16.3 2.7 (17.8) 13.5 1.3 100.0 98.4 (1.6) 57.2 61.2 4.0 49.7 35.2 8.3 41.0 36.5 14.0 (8.7) 1.3 5.7 45.2 47.1 64.7 56.7 96.6 79.3 58.1 53.3 51.3 32.2 (6.6) (3.5) * 14.1 21.1 21.5 16.6 14.5 N/C 2.6 (6.6) 80.0 27.2 86.5 20.0 84.2 78.1 75.3 46.2 4.2 50.9 (11.2) 26.2 25.0 50.0 25.0 83.3 16.7 16.7 58.3 (33.3) (8.3) 75.4 74.4 66.7 14.0 90.4 79.5 52.0 40.7 14.9 5.1 (14.7) 26.7 32.3 58.5 75.4 77.6 75.3 58.6 45.3 16.9 (16.8) 15.8 19.3 4.8 2.8 24.2 18.0 13.5 13.4 8.4 (1.3) 8.7 10.7 100.0 100.0 0.0 AVERAGE LENGTH OF STAY [NIGHTS]: EXPENDITURE COMPONENTS INDICATOR ACCOMMODATION SHOPPING FOOD & BEVERAGE LOCAL TRANSPORTATION 2017 (%) 42.1 24.8 13.9 6.4 DEMOGRAPHIC PROFILE INDICATOR GENDER: FEMALE MARITAL STATUS: MARRIED OCCUPATIONAL GROUP: PROFESSIONAL/TECHNICAL MANAGEMENT/ADMINISTRATION STUDENT AGE GROUP: 35-44 45-54 25-34 TRAVELLING PATTERN INDICATOR MAIN PURPOSE OF VISIT: HOLIDAY VISA RUN VFR TRAVEL ARRANGEMENT: INDEPENDENT FREQUENCY OF VISIT: FIRST TIME TRAVELLING COMPANION: FRIENDS SPOUSE ALONE MAJOR ACTIVITIES ENGAGED: SIGHTSEEING IN THE CITIES SHOPPING SWIMMING VISITING MUSEUM LEAD TIME TO DECIDE TRIP: > I YEAR > 2 MONTHS TO 3 MONTHS > 1 MONTH TO 2 MONTHS INFORMATION OBTAINED BEFORE COMING TO MALAYSIA: INTERNET OWN EXPERIENCE FRIENDS/RELATIVE VISITED MALAYSIA TRAVEL GUIDE BOOKS STATES VISITED IN MALAYSIA: KUALA LUMPUR/SELANGOR SABAH KEDAH/PERLIS ITEMS PURCHASED: HANDICRAFT/SOUVENIR FOODSTUFF APPARELS/CLOTHES COSMETIC/PERSONAL CARE MAIN FACTORS IN CHOOSING MALAYSIA: SHOPPING FRIEND/RELATIVE RECOMMENDATION LIKE TO KNOW MORE ABOUT MALAYSIA MAIN FEATURES TO PROMOTE MALAYSIA: FOOD HAVEN MULTI-RACIAL COUNTRY GREENERY ISLAND & BEACHES RECOMMENDATION OF MALAYSIA AS A HOLIDAY DESTINATION: YES 41 NORWAY ARRIVALS AND RECEIPTS INDICATOR TOURIST ARRIVALS: TOURIST RECEIPTS [RM MILLION]: AVERAGE PER CAPITA [RM]: AVERAGE PER DIEM [RM]: 2017 14,121 44.2 3,128.4 396.6 2018 15,202 66.5 4,372.8 607.3 7.9 7.2 CHANGE % 7.7 50.5 39.8 53.2 DIFFERENCE (0.7) 2018 (%) 22.2 20.7 15.7 10.1 DIFFERENCE 0.6 (1.3) (13.7) (0.7) 2017 (%) 2018 (%) DIFFERENCE 58.5 53.8 (4.7) 31.0 67.4 36.4 20.7 37.9 17.2 40.3 27.1 10.4 19.6 (10.8) (6.8) 41.5 14.6 12.2 40.4 36.5 8.3 (1.1) 21.9 (3.9) 2017 (%) 2018 (%) DIFFERENCE 65.5 * 3.4 84.4 3.7 2.2 18.9 N/C (1.2) 91.3 68.9 (22.4) 51.7 72.4 20.6 10.3 51.7 * 48.5 26.1 11.2 38.2 (25.6) N/C 50.0 44.2 46.2 23.1 97.0 75.2 39.8 34.6 47.0 31.0 (6.3) 11.5 22.2 * 25.9 20.9 18.9 14.9 (1.3) N/C (11.0) 34.5 58.6 17.2 10.3 81.5 78.8 17.0 17.0 47.0 20.2 (0.2) 6.7 100.0 100.0 * 95.5 50.0 4.5 (4.5) (50.0) N/C 56.0 60.0 40.0 8.0 77.3 63.9 52.1 16.0 21.3 3.9 12.1 8.0 66.2 75.4 58.5 58.8 54.0 35.9 (7.4) (21.4) (22.6) 8.7 21.7 17.4 13.0 23.4 14.1 14.1 12.5 14.7 (7.7) (3.3) (0.5) 100.0 98.5 (1.5) AVERAGE LENGTH OF STAY [NIGHTS]: EXPENDITURE COMPONENTS INDICATOR ACCOMMODATION SHOPPING FOOD & BEVERAGE LOCAL TRANSPORTATION 2017 (%) 21.6 22.0 29.3 10.8 DEMOGRAPHIC PROFILE INDICATOR GENDER: MALE MARITAL STATUS: SINGLE OCCUPATIONAL GROUP: STUDENT PROFESSIONAL/TECHNICAL MANAGEMENT/ADMINISTRATION AGE GROUP: 35-44 25-34 45-54 TRAVELLING PATTERN INDICATOR MAIN PURPOSE OF VISIT: HOLIDAY EDUCATION VFR TRAVEL ARRANGEMENT: INDEPENDENT FREQUENCY OF VISIT: FIRST TIME TRAVELLING COMPANION: FRIENDS SPOUSE STUDENT GROUP MAJOR ACTIVITIES ENGAGED: SIGHTSEEING IN THE CITIES SHOPPING VISITING ISLAND & BEACHES VISITING HISTORICAL SITE LEAD TIME TO DECIDE TRIP: > 2 MONTHS TO 3 MONTHS > I YEAR > 1 MONTH TO 2 MONTHS INFORMATION OBTAINED BEFORE COMING TO MALAYSIA: FRIENDS/RELATIVE VISITED MALAYSIA INTERNET AIRLINES TRAVEL GUIDE BOOKS STATES VISITED IN MALAYSIA: KUALA LUMPUR/SELANGOR KEDAH/PERLIS MELAKA ITEMS PURCHASED: HANDICRAFT/SOUVENIR FOODSTUFF APPARELS/CLOTHES CHOCOLATES MAIN FACTORS IN CHOOSING MALAYSIA: TO VISIT MALAYSIA TOURIST ATTRACTIONS LIKE TO KNOW MORE ABOUT MALAYSIA FRIEND/RELATIVE RECOMMENDATION MAIN FEATURES TO PROMOTE MALAYSIA: VIBRANT & MODERN CITIES MULTI-RACIAL COUNTRY ISLAND & BEACHES FAMILY FUN & FRIENDLY RECOMMENDATION OF MALAYSIA AS A HOLIDAY DESTINATION: YES 42 ITALY ARRIVALS AND RECEIPTS INDICATOR TOURIST ARRIVALS: TOURIST RECEIPTS [RM MILLION]: AVERAGE PER CAPITA [RM]: AVERAGE PER DIEM [RM]: 2017 44,638 153.6 3,441.2 568.3 2018 52,055 215.1 4,131.9 693.8 6.1 6.0 CHANGE % 16.6 40.0 20.1 22.1 DIFFERENCE (0.1) 2018 (%) 24.0 28.7 13.4 10.3 DIFFERENCE 4.0 12.1 (7.4) 6.1 2017 (%) 2018 (%) DIFFERENCE 64.2 52.8 (11.5) 51.6 50.6 (1.0) 47.7 16.1 5.3 43.2 22.7 8.8 (4.5) 6.6 3.5 56.1 20.4 15.1 54.8 19.2 14.3 (1.3) (1.2) (0.8) 2017 (%) 2018 (%) DIFFERENCE 76.9 3.5 5.0 78.3 10.2 3.9 1.4 6.7 (1.1) 86.5 93.1 6.6 69.0 72.3 3.2 27.1 34.1 8.9 40.6 32.5 15.7 13.5 (1.7) 6.8 28.0 37.3 55.0 40.0 59.4 59.4 55.2 44.6 31.4 22.1 0.2 4.6 27.7 1.1 15.7 23.6 22.3 15.4 (4.1) 21.2 (0.3) 72.1 64.9 40.2 60.2 85.3 74.6 59.3 32.3 13.2 9.8 19.1 (27.9) 43.7 46.4 31.2 88.3 67.8 55.6 44.7 21.3 24.4 72.2 71.5 83.0 45.1 94.1 91.0 56.4 50.8 21.9 19.5 (26.6) 5.7 68.3 51.8 96.5 35.9 69.1 68.0 (32.4) 17.3 (28.5) 14.6 13.7 12.3 13.0 20.6 15.7 13.7 13.6 6.0 2.0 1.4 0.6 100.0 99.8 (0.2) AVERAGE LENGTH OF STAY [NIGHTS]: EXPENDITURE COMPONENTS INDICATOR SHOPPING ACCOMMODATION FOOD & BEVERAGE DOMESTIC AIRFARES 2017 (%) 20.0 16.6 20.7 4.2 DEMOGRAPHIC PROFILE INDICATOR GENDER: MALE MARITAL STATUS: MARRIED OCCUPATIONAL GROUP: PROFESSIONAL/ TECHNICAL MANAGEMENT/ADMINISTRATION STUDENT AGE GROUP: 35-44 45-54 25-34 TRAVELLING PATTERN INDICATOR MAIN PURPOSE OF VISIT: HOLIDAY VISA RUN BUSINESS TRAVEL ARRANGEMENT: INDEPENDENT FREQUENCY OF VISIT: FIRST TIME TRAVELLING COMPANION: FRIENDS SPOUSE WITH FAMILY/RELATIVES MAJOR ACTIVITIES ENGAGED: SHOPPING SIGHTSEEING IN THE CITIES SWIMMING HIKING/TREKKING LEAD TIME TO DECIDE TRIP: > 2 MONTHS TO 3 MONTHS > I YEAR > 1 MONTH TO 2 MONTHS INFORMATION OBTAINED BEFORE COMING TO MALAYSIA: FRIENDS/RELATIVES VISITED MALAYSIA INTERNET OWN EXPERIENCE TRAVEL GUIDE BOOKS STATES VISITED IN MALAYSIA: KUALA LUMPUR/SELANGOR MELAKA SABAH ITEMS PURCHASED: HANDICRAFT/SOUVENIR FOODSTUFF LIQUOR CHOCOLATES MAIN FACTORS IN CHOOSING MALAYSIA: TO EXPERIENCE MALAYSIAN FOOD TO ENJOY CLIMATE/WEATHER FRIENDS/RELATIVES RECOMMENDATION MAIN FEATURES TO PROMOTE MALAYSIA: MULTI-RACIAL COUNTRY ISLAND & BEACHES FAMILY FUN & FRIENDLY VIBRANT & MODERN CITIES RECOMMENDATION OF MALAYSIA AS A HOLIDAY DESTINATION: YES 43 SPAIN ARRIVALS AND RECEIPTS INDICATOR TOURIST ARRIVALS: TOURIST RECEIPTS [RM MILLION]: AVERAGE PER CAPITA [RM]: AVERAGE PER DIEM [RM]: 2017 35,149 115.2 3,277.7 386.3 2018 42,267 171.0 4,045.7 465.0 8.5 8.7 CHANGE % 20.3 48.4 23.4 20.4 DIFFERENCE 0.2 2018 (%) 35.5 29.0 13.9 9.1 DIFFERENCE 15.6 16.7 (10.5) (3.9) 2017 (%) 2018 (%) DIFFERENCE 35.8 59.7 23.9 44.9 61.6 16.7 37.9 12.5 6.6 37.6 26.6 8.2 (0.3) 14.1 1.6 46.2 13.8 15.3 50.7 24.3 12.8 4.5 10.5 (2.5) 2017 (%) 2018 (%) DIFFERENCE 86.4 2.1 1.7 84.3 2.9 2.7 (2.1) 0.8 0.9 96.6 97.3 0.8 72.6 75.8 3.3 34.0 41.3 12.1 42.4 31.8 15.2 8.4 (9.5) 3.1 97.2 34.5 75.5 37.5 80.4 80.2 65.4 59.5 (16.9) 45.7 (10.1) 21.9 1.1 34.9 16.2 28.4 22.3 18.7 27.4 (12.6) 2.4 50.0 89.4 47.7 18.1 82.3 75.9 42.5 21.5 32.3 (13.4) (5.2) 3.4 28.6 64.1 32.2 92.8 50.8 39.9 64.2 (13.3) 7.6 76.0 74.7 55.2 88.0 87.5 83.8 44.0 32.1 11.5 9.0 (11.2) (55.9) 26.9 34.4 33.0 77.9 74.8 71.4 51.1 40.4 38.4 15.7 7.8 11.9 18.7 22.2 17.2 16.2 13.5 6.6 9.3 4.2 (5.2) 100.0 98.6 (1.4) AVERAGE LENGTH OF STAY [NIGHTS]: EXPENDITURE COMPONENTS INDICATOR SHOPPING ACCOMMODATION FOOD & BEVERAGE LOCAL TRANSPORT 2017 (%) 20.0 12.3 24.4 13.1 DEMOGRAPHIC PROFILE INDICATOR GENDER: FEMALE MARITAL STATUS: MARRIED OCCUPATIONAL GROUP: PROFESSIONAL/ TECHNICAL MANAGEMENT/ADMINISTRATION SALES/CLERICAL AGE GROUP: 35-44 45-54 25-35 TRAVELLING PATTERN INDICATOR MAIN PURPOSE OF VISIT: HOLIDAY VISA RUN VFR TRAVEL ARRANGEMENT: INDEPENDENT FREQUENCY OF VISIT: FIRST TIME TRAVELLING COMPANION: SPOUSE FRIENDS WITH FAMILY/RELATIVES MAJOR ACTIVITIES ENGAGED: VISITING ISLAND AND BEACHES SHOPPING VISITING MUSEUM SIGHTSEEING IN THE CITIES LEAD TIME TO DECIDE TRIP: > I YEAR > 2 MONTHS TO 3 MONTHS > 1 MONTH TO 2 MONTHS INFORMATION OBTAINED BEFORE COMING TO MALAYSIA: FRIENDS/RELATIVES VISITED MALAYSIA INTERNET OWN EXPERIENCE AIRLINES STATES VISITED IN MALAYSIA: KUALA LUMPUR/SELANGOR JOHOR MELAKA ITEMS PURCHASED: FOODSTUFF HANDICRAFT/SOUVENIR APPARELS/CLOTHES CIGARETTES/COGAR (TOBACCO MAIN FACTORS IN CHOOSING MALAYSIA: TO EXPERIENCE MALAYSIAN FOOD VALUE FOR MONEY FRIEND/RELATIVE RECOMMENDATION MAIN FEATURES TO PROMOTE MALAYSIA: MULTI-RACIAL COUNTRY FAMILY FUN & FRIENDLY VIBRANT & MODERN CITIES ISLAND & BEACHES RECOMMENDATION OF MALAYSIA AS A HOLIDAY DESTINATION: YES 44 FRANCE ARRIVALS AND RECEIPTS INDICATOR TOURIST ARRIVALS: TOURIST RECEIPTS [RM MILLION]: AVERAGE PER CAPITA [RM]: AVERAGE PER DIEM [RM]: 2017 131,668 495.7 3,764.5 442.9 2018 139,408 603.9 4,331.6 486.7 8.5 8.9 CHANGE % 5.9 21.8 15.1 9.9 DIFFERENCE 0.4 2018 (%) 33.0 30.6 14.0 8.8 DIFFERENCE 12.0 17.1 (9.4) (3.7) 2017 (%) 2018 (%) DIFFERENCE 60.9 55.5 (5.4) 56.9 56.3 (0.7) 46.7 11.2 7.4 37.3 17.2 13.4 (9.4) 6.0 6.0 46.8 18.8 15.0 47.7 25.7 15.1 0.9 6.9 0.1 2017 (%) 2018 (%) DIFFERENCE 93.3 2.5 7.3 83.6 3.3 3.0 (9.7) 0.8 (4.3) 94.0 95.1 1.0 67.4 72.0 4.7 36.7 25.2 16.9 33.4 31.7 23.3 (3.3) 6.5 6.4 42.2 69.2 34.8 79.6 96.9 91.6 85.7 56.6 54.7 22.4 50.9 (23.0) 0.2 28.9 20.1 24.9 22.4 16.8 24.7 (6.5) (3.3) 68.9 82.3 62.3 34.1 86.5 80.8 50.8 27.3 17.6 (1.5) (11.5) (6.8) 23.0 51.2 88.3 73.4 42.0 35.0 50.4 (9.2) (53.3) 74.5 71.6 64.8 44.6 84.4 76.9 49.0 41.3 9.9 5.3 (15.8) (3.3) 73.8 70.0 55.5 81.9 67.3 62.1 8.1 (2.7) 6.6 16.4 13.3 8.4 11.8 19.8 18.2 13.6 13.4 3.4 4.9 5.2 1.6 100.0 99.5 (0.5) AVERAGE LENGTH OF STAY [NIGHTS]: EXPENDITURE COMPONENTS INDICATOR SHOPPING ACCOMMODATION FOOD & BEVERAGE LOCAL TRANSPORT 2017 (%) 21.0 13.5 23.4 12.5 DEMOGRAPHIC PROFILE INDICATOR GENDER: MALE MARITAL STATUS: MARRIED OCCUPATIONAL GROUP: PROFESSIONAL/ TECHNICAL MANAGEMENT/ ADMINISTRATION STUDENT AGE GROUP: 35-44 45-54 25-34 TRAVELLING PATTERN INDICATOR MAIN PURPOSE OF VISIT: HOLIDAY VFR VISA RUN TRAVEL ARRANGEMENT: INDEPENDENT FREQUENCY OF VISIT: FIRST TIME TRAVELLING COMPANION: SPOUSE FRIENDS FAMILY/RELATIVES MAJOR ACTIVITIES ENGAGED: SIGHTSEEING IN THE CITIES VISITING ISLAND & BEACHES SHOPPING VISITING MUSEUM LEAD TIME TO DECIDE TRIP: > I YEAR > 2 MONTHS TO 3 MONTHS > 1 MONTH TO 2 MONTHS INFORMATION OBTAINED BEFORE COMING TO MALAYSIA: FRIENDS/RELATIVE VISITED MALAYSIA INTERNET OWN EXPERIENCE TRAVEL GUIDE BOOKS STATES VISITED IN MALAYSIA: KUALA LUMPUR/SELANGOR JOHOR MELAKA ITEMS PURCHASED: HANDICRAFT/SOUVENIR FOODSTUFF APPAREL/ CLOTHES SHOES MAIN FACTORS IN CHOOSING MALAYSIA: VALUE FOR MONEY TO EXPERIENCE MALAYSIAN FOOD FRIEND/RELATIVE RECOMMENDATION MAIN FEATURES TO PROMOTE MALAYSIA: FAMILY FUN & FRIENDLY MULTI RACIAL COUNTRY VIBRANT & MODERN CITIES ISLAND & BEACHES RECOMMENDATION OF MALAYSIA AS A HOLIDAY DESTINATION: YES 45 BELGIUM ARRIVALS AND RECEIPTS INDICATOR TOURIST ARRIVALS: TOURIST RECEIPTS [RM MILLION]: AVERAGE PER CAPITA [RM]: AVERAGE PER DIEM [RM]: 2017 17,327 59.0 3,404.0 415.6 2018 20,624 84.4 4,094.4 487.4 8.2 8.4 CHANGE % 19.0 43.2 20.3 17.3 DIFFERENCE 0.2 2018 (%) 31.9 28.7 15.2 8.4 DIFFERENCE 18.6 5.4 (8.2) (2.5) 2017 (%) 2018 (%) DIFFERENCE 54.7 58.0 3.3 69.3 52.6 (16.7) 39.2 2.8 25.9 37.9 15.9 11.3 (1.3) 13.1 (14.6) 60.5 15.9 16.1 54.2 19.6 11.9 (6.4) 3.8 (4.2) 2017 (%) 2018 (%) DIFFERENCE 58.6 11.3 2.8 64.2 21.7 8.0 5.6 10.5 5.2 90.7 95.3 4.6 63.4 61.5 (2.0) 19.4 37.2 14.1 34.9 31.1 20.5 15.4 (6.0) 6.4 34.5 26.7 68.0 18.0 97.5 82.7 82.2 67.3 63.0 56.0 14.2 49.3 * 11.9 40.6 28.0 27.6 21.8 N/C 15.7 (18.8) 60.0 79.6 60.8 66.1 88.7 68.1 23.0 10.3 28.7 (11.5) (37.8) (55.8) 16.7 56.7 * 61.1 25.0 22.2 44.4 (31.7) N/C 73.5 66.2 57.1 26.5 74.1 67.7 49.2 23.3 0.6 1.6 (7.9) (3.3) 52.0 58.0 50.0 90.3 57.7 50.5 38.3 (0.3) 0.5 10.2 11.9 6.8 21.8 18.6 15.4 14.9 12.8 8.4 3.4 8.1 (9.0) 100.0 99.5 (0.5) AVERAGE LENGTH OF STAY [NIGHTS]: EXPENDITURE COMPONENTS INDICATOR ACCOMMODATION SHOPPING FOOD & BEVERAGE LOCAL TRANSPORT 2017 (%) 13.3 23.3 23.4 10.9 DEMOGRAPHIC PROFILE INDICATOR GENDER: MALE MARITAL STATUS: MARRIED OCCUPATIONAL GROUP: PROFESSIONAL/ TECHNICAL BUSINESSMAN MANAGEMENT/ ADMINISTRATION AGE GROUP: 35-44 45-54 25-34 TRAVELLING PATTERN INDICATOR MAIN PURPOSE OF VISIT: HOLIDAY VISA RUN BUSINESS TRAVEL ARRANGEMENT: INDEPENDENT FREQUENCY OF VISIT: FIRST TIME TRAVELLING COMPANION: FRIENDS SPOUSE FAMILY/RELATIVES MAJOR ACTIVITIES ENGAGED: SIGHTSEEING IN THE CITIES SHOPPING VISITING ISLAND & BEACHES HIKING/TREKKING LEAD TIME TO DECIDE TRIP: > I YEAR > 1 MONTH TO 2 MONTHS > 2 MONTHS TO 3 MONTHS INFORMATION OBTAINED BEFORE COMING TO MALAYSIA: FRIENDS/RELATIVE VISITED MALAYSIA INTERNET OWN EXPERIENCE TRAVEL AGENTS STATES VISITED IN MALAYSIA: KUALA LUMPUR/SELANGOR KEDAH/PERLIS PENANG ITEMS PURCHASED: HANDICRAFT/SOUVENIR FOODSTUFF APPAREL/ CLOTHES SHOES MAIN FACTORS IN CHOOSING MALAYSIA: VALUE FOR MONEY TO VISIT MALAYSIA TOURIST ATTRACTIONS LIKE TO KNOW MORE ABOUT MALAYSIA MAIN FEATURES TO PROMOTE MALAYSIA: FOOD HAVEN MULTI RACIAL COUNTRY VIBRANT & MODERN CITIES FAMILY FUN & FRIENDLY RECOMMENDATION OF MALAYSIA AS A HOLIDAY DESTINATION: YES 46 NETHERLANDS ARRIVALS AND RECEIPTS INDICATOR TOURIST ARRIVALS: TOURIST RECEIPTS [RM MILLION]: AVERAGE PER CAPITA [RM]: AVERAGE PER DIEM [RM]: 2017 75,885 283.5 3,735.9 381.2 2018 81,651 341.7 4,184.9 450.0 9.8 9.3 CHANGE % 7.6 20.5 12.0 18.0 DIFFERENCE (0.5) 2018 (%) 32.1 25.6 15.2 9.9 DIFFERENCE 15.5 3.4 (7.4) (1.4) 2017 (%) 2018 (%) DIFFERENCE 53.0 54.0 1.0 60.8 54.8 (6.0) 42.9 9.6 11.3 33.7 20.8 12.0 (9.2) 11.2 0.7 43.5 23.3 12.1 39.4 25.3 18.6 (4.1) 2.0 6.5 2017 (%) 2018 (%) DIFFERENCE 85.3 1.3 4.5 88.0 2.1 1.5 2.8 0.9 (3.0) 93.8 94.1 0.3 65.3 75.5 10.2 40.4 22.7 22.7 39.2 32.5 16.4 (1.2) 9.8 (6.3) 36.6 49.1 32.5 75.6 96.4 90.9 83.7 39.9 59.8 41.7 51.3 (35.7) 0.8 31.7 21.1 24.3 19.9 15.8 23.5 (11.8) (5.3) 75.5 97.1 26.4 73.6 88.0 85.1 78.5 37.6 12.5 (12.0) 52.1 (36.0) 14.0 36.6 27.9 83.8 82.2 10.8 69.8 45.6 (17.1) 72.5 74.6 68.8 19.4 89.7 80.4 49.5 41.6 17.2 5.8 (19.3) 22.2 91.5 74.8 92.0 64.3 61.1 57.6 (27.2) (13.7) (34.4) 15.1 14.4 14.6 15.9 21.0 15.9 14.7 13.9 5.9 1.5 0.1 (2.0) 100.0 98.9 (1.1) AVERAGE LENGTH OF STAY [NIGHTS]: EXPENDITURE COMPONENTS INDICATOR ACCOMMODATION SHOPPING FOOD & BEVERAGE LOCAL TRANSPORT 2017 (%) 16.6 22.2 22.6 11.3 DEMOGRAPHIC PROFILE INDICATOR GENDER: MALE MARITAL STATUS: MARRIED OCCUPATIONAL GROUP: PROFESSIONAL/TECHNICAL MANAGEMENT/ADMINISTRATION STUDENT AGE GROUP: 35-44 45-54 25-34 TRAVELLING PATTERN INDICATOR MAIN PURPOSE OF VISIT: HOLIDAY VFR VISA RUN TRAVEL ARRANGEMENT: INDEPENDENT FREQUENCY OF VISIT: FIRST TIME TRAVELLING COMPANION: SPOUSE FRIENDS FAMILY/RELATIVES MAJOR ACTIVITIES ENGAGED: SIGHTSEEING IN THE CITIES VISITING ISLAND & BEACHES SHOPPING VISITING MUSEUM LEAD TIME TO DECIDE TRIP: > I YEAR > 2 MONTHS TO 3 MONTHS > 1 MONTH TO 2 MONTHS INFORMATION OBTAINED BEFORE COMING TO MALAYSIA: FRIENDS/RELATIVES VISITED MALAYSIA INTERNET TRAVEL GUIDE BOOKS OWN EXPERIENCE STATES VISITED IN MALAYSIA: KUALA LUMPUR/SELANGOR MELAKA SABAH ITEMS PURCHASED: FOODSTUFF HANDICRAFT/SOUVENIR APPARELS/CLOTHES COSMETIC/PERSONAL CARE MAIN FACTORS IN CHOOSING MALAYSIA: TO EXPERIENCE MALAYSIAN FOOD TO EXPERIENCE NATURE VALUE FOR MONEY MAIN FEATURES TO PROMOTE MALAYSIA: MULTI-RACIAL COUNTRY ISLAND & BEACHES VIBRANT & MODERN CITIES FAMILY FUN & FRIENDLY RECOMMENDATION OF MALAYSIA AS A HOLIDAY DESTINATION: YES 47 GERMANY ARRIVALS AND RECEIPTS INDICATOR TOURIST ARRIVALS: TOURIST RECEIPTS [RM MILLION]: AVERAGE PER CAPITA [RM]: AVERAGE PER DIEM [RM]: 2017 109,816 490.1 4,462.8 537.7 2018 128,895 526.1 4,081.8 485.9 8.3 8.4 CHANGE % 17.4 7.4 (8.5) (9.6) DIFFERENCE 0.1 2018 (%) 31.8 30.1 14.1 9.7 DIFFERENCE (1.3) (8.6) 2.8 4.7 2017 (%) 2018 (%) DIFFERENCE 58.1 53.5 (4.6) 51.7 60.8 9.1 44.4 16.4 8.5 40.6 18.7 9.8 (3.8) 2.3 1.3 49.5 18.5 16.6 49.8 22.8 10.7 0.3 4.3 (5.9) 2017 (%) 2018 (%) DIFFERENCE 91.8 5.3 2.3 84.9 2.8 2.5 (6.9) (2.5) 0.2 95.2 93.8 (1.4) 64.1 69.4 5.3 38.6 36.1 6.5 42.9 32.2 11.1 4.3 (3.9) 4.6 34.8 99.3 28.6 56.5 97.3 93.5 77.8 56.0 62.6 (5.8) 49.2 (0.6) 0.4 28.6 21.5 25.3 24.4 12.4 24.9 (4.2) (9.1) 70.5 76.3 57.4 50.5 86.2 62.7 62.4 46.4 15.7 (13.6) 5.0 (4.1) 21.8 30.4 40.2 70.6 55.0 29.7 48.8 24.6 (10.5) 70.8 71.8 66.1 17.1 83.0 77.3 43.4 43.3 12.2 5.5 (22.7) 26.3 62.5 70.5 46.6 79.8 76.4 66.6 17.3 5.9 20.0 18.2 7.0 12.6 12.8 19.9 13.4 13.3 12.9 1.7 6.4 0.7 0.1 99.7 98.6 (1.1) AVERAGE LENGTH OF STAY [NIGHTS]: EXPENDITURE COMPONENTS INDICATOR SHOPPING ACCOMMODATION FOOD & BEVERAGE LOCAL TRANSPORT 2017 (%) 33.1 38.7 11.3 5.0 DEMOGRAPHIC PROFILE INDICATOR GENDER: MALE MARITAL STATUS: MARRIED OCCUPATIONAL GROUP: PROFESSIONAL/TECHNICAL MANAGEMENT/ADMINISTRATION STUDENT AGE GROUP: 35-44 45-54 25-34 TRAVELLING PATTERN INDICATOR MAIN PURPOSE OF VISIT: HOLIDAY VISA RUN VFR TRAVEL ARRANGEMENT: INDEPENDENT FREQUENCY OF VISIT: FIRST TIME TRAVELLING COMPANION: SPOUSE FRIENDS FAMILY/RELATIVES MAJOR ACTIVITIES ENGAGED: SIGHTSEEING IN THE CITIES VISITING ISLAND & BEACHES SHOPPING VISITING MUSEUM LEAD TIME TO DECIDE TRIP: > I YEAR > 2 MONTHS TO 3 MONTHS > 2 MONTH TO 2 MONTHS INFORMATION OBTAINED BEFORE COMING TO MALAYSIA: FRIENDS/RELATIVE VISITED MALAYSIA INTERNET OWN EXPERIENCE TRAVEL GUIDE BOOKS STATES VISITED IN MALAYSIA: KUALA LUMPUR/SELANGOR MELAKA JOHOR ITEMS PURCHASED: HANDICRAFT/SOUVENIR FOODSTUFF APPARELS/CLOTHES COSMETIC/PERSONAL CARE MAIN FACTORS IN CHOOSING MALAYSIA: VALUE FOR MONEY TO EXPERIENCE MALAYSIAN FOOD EASILY ACCESSIBLE MAIN FEATURES TO PROMOTE MALAYSIA: MULTI-RACIAL COUNTRY VIBRANT & MODERN CITIES FAMILY FUN & FRIENDLY ISLAND & BEACHES RECOMMENDATION OF MALAYSIA AS A HOLIDAY DESTINATION: YES 48 SWITZERLAND ARRIVALS AND RECEIPTS INDICATOR TOURIST ARRIVALS: TOURIST RECEIPTS [RM MILLION]: AVERAGE PER CAPITA [RM]: AVERAGE PER DIEM [RM]: 2017 20,775 67.0 3,223.1 366.3 2018 25,680 112.0 4,360.7 495.5 8.8 8.8 CHANGE % 23.6 67.2 35.3 35.3 DIFFERENCE 0.0 2018 (%) 31.5 26.8 14.0 8.2 DIFFERENCE 9.1 (12.8) (0.1) 0.2 2017 (%) 2018 (%) DIFFERENCE 40.1 50.9 10.8 59.4 57.6 (1.8) 44.7 12.0 24.9 35.4 22.2 8.9 (9.3) 10.2 (15.9) 45.5 14.5 25.9 43.3 21.9 15.1 (2.1) 7.4 (10.8) 2017 (%) 2018 (%) DIFFERENCE 89.3 1.9 1.4 90.6 1.6 1.6 1.3 (0.3) 0.2 97.4 89.7 (7.7) 64.1 72.8 8.6 28.7 35.6 6.5 30.0 40.3 15.6 1.3 4.6 9.1 41.7 38.4 28.9 40.6 99.0 96.4 80.6 60.7 57.3 58.0 51.7 20.1 37.2 5.8 0.5 30.6 21.6 15.7 (6.6) 15.8 15.2 78.4 28.1 41.0 23.3 81.2 69.3 66.0 47.3 2.8 41.2 25.0 24.0 42.1 36.8 21.1 88.0 28.0 12.0 45.9 (8.8) (9.1) 76.1 65.8 78.3 12.5 75.6 97.2 63.1 35.8 (0.5) 31.3 (15.3) 23.3 61.2 46.8 15.8 45.4 88.7 67.5 (15.8) 41.9 51.7 15.7 7.8 1.5 9.3 16.1 14.4 14.9 10.7 0.4 6.6 13.4 1.4 100.0 100.0 0.0 AVERAGE LENGTH OF STAY [NIGHTS]: EXPENDITURE COMPONENTS INDICATOR ACCOMMODATION SHOPPING FOOD & BEVERAGE LOCAL TRANSPORT 2017 (%) 22.4 39.6 14.2 8.0 DEMOGRAPHIC PROFILE INDICATOR GENDER: MALE MARITAL STATUS: SINGLE OCCUPATIONAL GROUP: PROFESSIONAL/TECHNICAL MANAGEMENT/ADMINISTRATION STUDENT AGE GROUP: 35-44 45-54 25-34 TRAVELLING PATTERN INDICATOR MAIN PURPOSE OF VISIT: HOLIDAY VISA RUN BUSINESS TRAVEL ARRANGEMENT: INDEPENDENT FREQUENCY OF VISIT: FIRST TIME TRAVELLING COMPANION: SPOUSE FRIENDS FAMILY/RELATIVES MAJOR ACTIVITIES ENGAGED: SIGHTSEEING IN THE CITIES HIKING/TREKKING SHOPPING SWIMMING LEAD TIME TO DECIDE TRIP: > 2 MONTHS TO 3 MONTHS > 3 MONTHS TO 4 MONTHS > I YEAR INFORMATION OBTAINED BEFORE COMING TO MALAYSIA: INTERNET TRAVEL GUIDE BOOKS FRIENDS/RELATIVE VISITED MALAYSIA OWN EXPERIENCE STATES VISITED IN MALAYSIA: KUALA LUMPUR/SELANGOR SABAH KEDAH/PERLIS ITEMS PURCHASED: FOODSTUFF HANDICRAFT/SOUVENIR APPARELS/CLOTHES CHOCOLATES MAIN FACTORS IN CHOOSING MALAYSIA: TO EXPERIENCE MALAYSIAN FOOD FRIEND/RELATIVE RECOMMENDATION NEIGHBOURING COUNTRY MAIN FEATURES TO PROMOTE MALAYSIA: FOOD HAVEN ISLAND & BEACHES VIBRANT & MODERN CITIES MULTI-RACIAL COUNTRY RECOMMENDATION OF MALAYSIA AS A HOLIDAY DESTINATION: YES 49 RUSSIA ARRIVALS AND RECEIPTS INDICATOR TOURIST ARRIVALS: TOURIST RECEIPTS [RM MILLION]: AVERAGE PER CAPITA [RM]: AVERAGE PER DIEM [RM]: 2017 67,564 305.1 4,515.9 645.1 2018 72,785 333.7 4,584.1 565.9 7.0 8.1 CHANGE % 7.7 9.4 1.5 (12.3) DIFFERENCE 1.1 2018 (%) 28.6 26.0 15.3 12.9 DIFFERENCE (6.9) (25.5) 14.6 7.7 2017 (%) 2018 (%) DIFFERENCE 53.4 55.7 2.2 55.8 55.6 (0.2) 37.0 17.6 5.3 41.2 20.1 6.5 4.1 2.5 1.2 44.4 17.9 25.5 55.0 28.9 7.0 10.6 11.0 (18.5) 2017 (%) 2018 (%) DIFFERENCE 72.1 12.0 2.7 76.7 9.8 1.9 4.6 (2.2) (0.8) 100.0 96.0 (4.0) 66.3 69.4 3.0 29.6 29.2 23.4 31.0 32.5 24.7 1.3 3.3 1.3 66.0 60.2 57.6 6.2 97.5 85.9 58.0 40.4 31.5 25.7 0.4 34.2 37.2 0.5 10.6 25.7 24.8 20.7 (11.5) 24.3 10.1 83.8 79.5 83.1 55.4 72.5 70.8 63.6 26.9 (11.3) (8.7) (19.5) (28.5) 77.9 3.2 22.6 85.4 8.5 8.5 7.5 5.3 (14.0) 54.9 63.4 55.7 38.2 96.8 79.2 46.2 20.9 41.9 15.8 (9.6) (17.3) 43.4 56.8 79.2 34.5 54.5 47.5 (8.9) (2.3) (31.6) 23.4 11.3 20.6 11.5 22.6 14.6 11.4 10.8 (8.8) 0.1 (9.2) (0.6) 100.0 97.9 (2.1) AVERAGE LENGTH OF STAY [NIGHTS]: EXPENDITURE COMPONENTS INDICATOR ACCOMMODATION SHOPPING DOMESTIC AIRFARES FOOD & BEVERAGE 2017 (%) 35.4 51.5 0.7 5.2 DEMOGRAPHIC PROFILE INDICATOR GENDER: MALE MARITAL STATUS: MARRIED OCCUPATIONAL GROUP: PROFESSIONAL/TECHNICAL MANAGEMENT/ADMINISTRATION STUDENT AGE GROUP: 35-44 45-54 25-34 TRAVELLING PATTERN INDICATOR MAIN PURPOSE OF VISIT: HOLIDAY VISA RUN BUSINESS TRAVEL ARRANGEMENT: INDEPENDENT FREQUENCY OF VISIT: FIRST TIME TRAVELLING COMPANION: SPOUSE FRIENDS FAMILY/RELATIVES MAJOR ACTIVITIES ENGAGED: SIGHTSEEING IN THE CITIES SHOPPING VISITING ISLAND & BEACHES HIKING/TREKKING LEAD TIME TO DECIDE TRIP: > 2 MONTHS TO 3 MONTHS > I YEAR > 1 MONTH TO 2 MONTHS INFORMATION OBTAINED BEFORE COMING TO MALAYSIA: FRIENDS/RELATIVE VISITED MALAYSIA INTERNET OWN EXPERIENCE FRIENDS/RELATIVE LIVING IN MALAYSIA STATES VISITED IN MALAYSIA: KUALA LUMPUR/SELANGOR PENANG SABAH ITEMS PURCHASED: FOODSTUFF HANDICRAFT/SOUVENIR APPARELS/CLOTHES SHOES MAIN FACTORS IN CHOOSING MALAYSIA: TO EXPERIENCE MALAYSIAN FOOD TO VISIT MALAYSIA TOURIST ATTRACTIONS EASILY ACCESSIBLE MAIN FEATURES TO PROMOTE MALAYSIA: VIBRANT & MODERN CITIES MULTI-RACIAL COUNTRY FAMILY FUN & FRIENDLY FOOD HAVEN RECOMMENDATION OF MALAYSIA AS A HOLIDAY DESTINATION: YES 50 AUSTRALIA ARRIVALS AND RECEIPTS INDICATOR TOURIST ARRIVALS: TOURIST RECEIPTS [RM MILLION]: AVERAGE PER CAPITA [RM]: AVERAGE PER DIEM [RM]: 2017 351,232 1,694.5 4,824.3 778.1 2018 351,500 1,577.6 4,488.3 723.9 6.2 6.2 CHANGE % 0.1 (6.9) (7.0) (7.0) DIFFERENCE 0.0 2018 (%) 32.0 28.9 13.1 6.3 DIFFERENCE 8.6 6.1 (6.8) (2.5) 2017 (%) 2018 (%) DIFFERENCE 53.7 54.1 0.4 62.0 64.9 2.9 39.9 17.8 9.6 35.5 15.9 10.8 (4.4) (1.9) 1.2 42.8 20.5 12.7 38.8 24.7 12.8 (4.0) 4.2 0.1 2017 (%) 2018 (%) DIFFERENCE 83.8 4.0 2.7 76.6 4.7 2.2 (7.2) 0.7 (0.5) 97.1 97.2 0.1 47.4 52.9 5.5 40.1 29.7 12.1 41.6 25.3 19.2 1.5 (4.4) 7.1 36.2 97.8 31.3 72.7 94.5 76.1 72.3 56.8 58.3 (21.7) 41.0 (15.9) 24.8 24.9 10.9 20.1 19.4 17.8 (4.7) (5.5) 6.9 77.5 80.2 72.3 46.1 76.8 69.6 68.8 33.5 (0.7) (10.6) (3.5) (12.6) 21.3 47.8 23.6 85.1 82.1 22.2 63.8 34.3 (1.4) 73.5 79.7 49.8 75.2 89.1 82.8 65.2 63.8 15.6 3.1 15.4 (11.4) 69.7 77.3 89.5 79.0 70.6 65.4 9.2 (6.7) (24.1) 8.2 13.2 17.3 9.3 16.7 14.8 14.0 13.8 8.5 1.6 (3.3) 4.5 99.7 98.4 (1.3) AVERAGE LENGTH OF STAY [NIGHTS]: EXPENDITURE COMPONENTS INDICATOR ACCOMMODATION SHOPPING FOOD & BEVERAGE LOCAL TRANSPORT 2017 (%) 23.4 22.8 19.9 8.8 DEMOGRAPHIC PROFILE INDICATOR GENDER: MALE MARITAL STATUS: MARRIED OCCUPATIONAL GROUP: PROFESSIONAL/TECHNICAL MANAGEMENT/ADMINISTRATION RETIRED AGE GROUP: 35-44 45-54 55-64 TRAVELLING PATTERN INDICATOR MAIN PURPOSE OF VISIT: HOLIDAY VFR BUSINESS TRAVEL ARRANGEMENT: INDEPENDENT FREQUENCY OF VISIT: REPEAT TRAVELLING COMPANION: SPOUSE FRIENDS FAMILY/RELATIVES MAJOR ACTIVITIES ENGAGED: SIGHTSEEING IN THE CITIES VISITING ISLAND & BEACHES SHOPPING VISITING MUSEUM LEAD TIME TO DECIDE TRIP: > 2 MONTHS TO 3 MONTHS > 1 MONTH TO 2 MONTHS > 4 MONTHS TO 5 MONTHS INFORMATION OBTAINED BEFORE COMING TO MALAYSIA: OWN EXPERIENCE FRIENDS/RELATIVE VISITED MALAYSIA INTERNET TRAVEL GUIDE BOOKS STATES VISITED IN MALAYSIA: KUALA LUMPUR/SELANGOR JOHOR MELAKA ITEMS PURCHASED: HANDICRAFT/SOUVENIR FOODSTUFF COSMETIC/PERSONAL CARE LIQUOR MAIN FACTORS IN CHOOSING MALAYSIA: EASILY ACCESSIBLE TO EXPERIENCE NATURE TO EXPERIENCE MALAYSIAN FOOD MAIN FEATURES TO PROMOTE MALAYSIA: VIBRANT & MODERN CITIES MULTI-RACIAL COUNTRY FOOD HAVEN FAMILY FUN & FRIENDLY RECOMMENDATION OF MALAYSIA AS A HOLIDAY DESTINATION: YES 51 NEW ZEALAND ARRIVALS AND RECEIPTS INDICATOR TOURIST ARRIVALS: TOURIST RECEIPTS [RM MILLION]: AVERAGE PER CAPITA [RM]: AVERAGE PER DIEM [RM]: 2017 55,923 164.1 2,933.6 416.3 2018 50,698 224.7 4,431.9 692.5 7.0 6.4 CHANGE % (9.3) 37.0 51.1 66.4 DIFFERENCE (0.6) 2018 (%) 28.9 22.5 13.5 11.0 DIFFERENCE 5.6 (0.2) (6.4) 2.4 2017 (%) 2018 (%) DIFFERENCE 47.9 52.4 4.4 66.9 64.6 (2.3) 43.3 15.5 1.8 48.4 11.6 7.2 5.1 (3.9) 5.4 43.9 19.4 10.7 44.9 20.9 12.3 1.0 1.5 1.6 2017 (%) 2018 (%) DIFFERENCE 84.3 0.4 1.3 83.3 3.9 3.7 (1.0) 3.5 2.4 98.4 97.3 (1.1) 54.2 65.5 11.3 41.3 25.4 18.5 34.6 25.6 19.2 (6.7) 0.2 0.7 35.3 33.8 87.3 64.2 97.7 80.2 45.1 44.9 62.4 46.4 (42.2) (19.3) * 29.0 12.5 23.6 18.7 11.9 N/C (10.2) (0.6) 77.3 66.7 77.4 14.0 85.6 76.5 75.7 50.6 8.4 9.8 (1.8) 36.6 27.8 * 22.2 87.9 39.4 12.1 60.1 N/C (10.1) 40.3 79.4 70.5 70.1 96.9 82.7 82.7 70.6 56.6 3.3 12.2 0.5 58.0 51.6 10.0 94.3 79.8 63.8 36.3 28.2 53.8 14.4 10.4 10.3 2.0 15.5 13.2 11.9 10.4 1.1 2.8 1.6 8.4 98.7 98.9 0.1 AVERAGE LENGTH OF STAY [NIGHTS]: EXPENDITURE COMPONENTS INDICATOR ACCOMMODATION SHOPPING FOOD & BEVERAGE INTERNATIONAL AIRFARES 2017 (%) 23.4 22.8 19.9 8.6 DEMOGRAPHIC PROFILE INDICATOR GENDER: FEMALE MARITAL STATUS: MARRIED OCCUPATIONAL GROUP: PROFESSIONAL/ TECHNICAL MANAGEMENT/ADMINISTRATION HOUSEWIFE AGE GROUP: 35-44 45-54 55-64 TRAVELLING PATTERN INDICATOR MAIN PURPOSE OF VISIT: HOLIDAY SHOPPING VFR TRAVEL ARRANGEMENT: INDEPENDENT FREQUENCY OF VISIT: FIRST TIME TRAVELLING COMPANION: SPOUSE FRIENDS FAMILY/RELATIVES MAJOR ACTIVITIES ENGAGED: SIGHTSEEING IN THE CITIES SHOPPING VISITING ISLAND AND BEACHES SWIMMING LEAD TIME TO DECIDE TRIP: > I YEAR > 2 MONTHS TO 3 MONTHS > 1 MONTH TO 2 MONTHS INFORMATION OBTAINED BEFORE COMING TO MALAYSIA: FRIENDS/RELATIVES VISITED MALAYSIA OWN EXPERIENCE INTERNET FRIENDS/RELATIVE LIVING IN MALAYSIA STATES VISITED IN MALAYSIA: KUALA LUMPUR/SELANGOR SABAH PAHANG ITEMS PURCHASED: SHOES FOODSTUFF COSMETIC/PERSONAL CARE HANDICRAFT/SOUVENIR MAIN FACTORS IN CHOOSING MALAYSIA: TO EXPERIENCE MALAYSIAN FOOD VALUE FOR MONEY NEIGHBOURING COUNTRY MAIN FEATURES TO PROMOTE MALAYSIA: MULTI-RACIAL COUNTRY VIBRANT & MODERN CITIES FAMILY FUN & FRIENDLY SHOPPING HAVEN RECOMMENDATION OF MALAYSIA AS A HOLIDAY DESTINATION: YES 52 SOUTH AFRICA ARRIVALS AND RECEIPTS INDICATOR TOURIST ARRIVALS: TOURIST RECEIPTS [RM MILLION]: AVERAGE PER CAPITA [RM]: AVERAGE PER DIEM [RM]: 2017 21,560 83.0 3,847.7 769.5 2018 21,977 93.7 4,263.6 566.0 5.0 7.5 CHANGE % 1.9 13.0 10.8 (26.4) DIFFERENCE 2.5 2018 (%) 31.8 26.1 14.5 11.2 DIFFERENCE 14.2 (5.7) 0.8 3.3 2017 (%) 2018 (%) DIFFERENCE 54.2 51.2 (2.9) 72.7 64.9 (7.8) 33.3 12.1 3.0 35.1 18.2 12.3 1.7 6.1 9.3 39.6 25.0 14.6 43.3 20.2 12.8 3.8 (4.8) (1.8) 2017 (%) 2018 (%) DIFFERENCE 63.6 9.1 3.0 70.1 5.8 4.5 6.5 (3.2) 1.5 77.4 93.5 16.1 63.6 68.5 4.8 27.3 42.4 6.1 36.8 30.3 20.4 9.6 (12.2) 14.3 61.7 55.3 18.8 15.6 96.8 83.8 25.3 22.7 35.1 28.4 6.5 7.1 * 31.3 31.3 32.9 24.3 13.8 N/C (6.9) (17.4) 45.5 63.6 39.4 24.2 78.6 72.7 37.7 13.0 33.1 9.1 (1.7) (11.3) 80.0 * 16.0 91.3 8.7 8.7 11.3 N/C (7.3) 67.7 58.1 54.8 29.0 72.0 66.4 44.8 32.2 4.3 8.4 (10.1) 3.1 50.0 43.8 31.3 55.4 48.0 46.6 5.4 4.2 15.4 20.0 3.3 16.7 * 20.7 18.6 15.2 9.0 0.7 15.3 (1.5) N/C 100.0 100.0 0.0 AVERAGE LENGTH OF STAY [NIGHTS]: EXPENDITURE COMPONENTS INDICATOR ACCOMMODATION SHOPPING FOOD & BEVERAGE LOCAL TRANSPORTATION 2017 (%) 17.5 31.8 13.7 7.9 DEMOGRAPHIC PROFILE INDICATOR GENDER: MALE MARITAL STATUS: MARRIED OCCUPATIONAL GROUP: PROFESSIONAL/ TECHNICAL MANAGEMENT/ADMINISTRATION STUDENT AGE GROUP: 35-44 45-54 25-34 TRAVELLING PATTERN INDICATOR MAIN PURPOSE OF VISIT: HOLIDAY BUSINESS VFR TRAVEL ARRANGEMENT: INDEPENDENT FREQUENCY OF VISIT: FIRST TIME TRAVELLING COMPANION: FAMILY/RELATIVES SPOUSE FRIENDS MAJOR ACTIVITIES ENGAGED: SIGHTSEEING IN THE CITIES SHOPPING VISITING HISTORICAL SITE VISITING MUSEUM LEAD TIME TO DECIDE TRIP: > I YEAR > 2 MONTHS TO 3 MONTHS > 1 MONTH TO 2 MONTHS INFORMATION OBTAINED BEFORE COMING TO MALAYSIA: FRIENDS/RELATIVES VISITED MALAYSIA INTERNET OWN EXPERIENCE TRAVEL AGENTS STATES VISITED IN MALAYSIA: KUALA LUMPUR/SELANGOR NEGERI SEMBILAN KEDAH/PERLIS ITEMS PURCHASED: FOODSTUFF HANDICRAFT/SOUVENIR APPARELS/CLOTHES SHOES MAIN FACTORS IN CHOOSING MALAYSIA: TO VISIT MALAYSIA TOURIST ATTRACTIONS SHOPPING VALUE FOR MONEY MAIN FEATURES TO PROMOTE MALAYSIA: VIBRANT & MODERN CITIES MULTI-RACIAL COUNTRY FAMILY, FUN AND FRIENDLY FOOD HAVEN RECOMMENDATION OF MALAYSIA AS A HOLIDAY DESTINATION: YES 53 CENTRAL ASIA ARRIVALS AND RECEIPTS INDICATOR TOURIST ARRIVALS: TOURIST RECEIPTS [RM MILLION]: AVERAGE PER CAPITA [RM]: AVERAGE PER DIEM [RM]: 2017 16,834 71.4 4,242.5 695.5 2018 30,623 135.7 4,432.7 534.1 6.1 8.3 CHANGE % 81.9 90.1 4.5 (23.2) DIFFERENCE 2.2 2018 (%) 28.1 25.6 12.6 11.7 DIFFERENCE (7.7) (16.8) 6.7 5.7 2017 (%) 2018 (%) DIFFERENCE 55.5 50.1 (5.4) 69.8 68.8 (0.9) 38.3 12.9 8.9 33.6 18.0 12.4 (4.7) 5.1 3.6 49.3 22.0 16.0 48.2 23.6 11.1 (1.1) 1.6 (4.9) 2017 (%) 2018 (%) DIFFERENCE 70.9 4.9 2.8 69.9 7.3 2.8 (1.0) 2.4 (0.1) 73.4 63.3 (10.0) 74.8 81.5 6.7 29.8 27.8 21.4 31.7 24.4 20.7 1.9 (3.4) (0.7) 59.3 60.6 28.7 14.2 96.0 89.1 33.2 28.2 36.7 28.5 4.5 14.1 0.4 41.9 34.6 28.1 25.3 21.2 27.7 (16.6) (13.4) 50.0 63.1 30.3 23.8 97.5 66.5 30.7 20.0 47.5 3.4 0.4 (3.8) 64.0 4.0 48.0 86.2 10.6 3.2 22.2 6.6 (44.8) 74.6 68.8 54.2 37.1 71.8 69.9 62.3 35.7 (2.8) 1.1 8.1 (1.4) 55.6 38.5 35.6 55.5 43.0 42.3 (0.1) 4.5 6.7 24.8 20.9 9.6 10.4 27.0 17.8 16.6 11.8 2.2 (3.1) 7.0 1.4 100.0 99.1 (0.9) AVERAGE LENGTH OF STAY [NIGHTS]: EXPENDITURE COMPONENTS INDICATOR SHOPPING ACCOMMODATION FOOD & BEVERAGES LOCAL TRANSPORT 2017 (%) 35.8 42.4 5.9 6.0 DEMOGRAPHIC PROFILE INDICATOR GENDER: MALE MARITAL STATUS: MARRIED OCCUPATIONAL GROUP: PROFESSIONAL / TECHNICAL MANAGEMENT/ADMINISTRATION STUDENT AGE GROUP: 35-44 45-54 25-34 TRAVELLING PATTERN INDICATOR MAIN PURPOSE OF VISIT: HOLIDAY SPORTS VFR TRAVEL ARRANGEMENT: INDEPENDENT FREQUENCY OF VISIT: FIRST TIME TRAVELLING COMPANION: FAMILY/RELATIVES SPOUSE FRIENDS MAJOR ACTIVITIES ENGAGED: SIGHTSEEING IN THE CITIES SHOPPING VISITING HISTORICAL SITE VISITING MUSEUM LEAD TIME TO DECIDE TRIP: > I YEAR > 2 MONTHS TO 3 MONTHS > 1 MONTH TO 2 MONTHS INFORMATION OBTAINED BEFORE COMING TO MALAYSIA: FRIENDS/RELATIVE VISITED MALAYSIA INTERNET TRAVEL AGENTS OWN EXPERIENCE STATES VISITED IN MALAYSIA: KUALA LUMPUR/SELANGOR MELAKA PAHANG ITEMS PURCHASED: HANDICRAFT/SOUVENIR APPARELS / CLOTHES FOODSTUFF SHOES MAIN FACTORS IN CHOOSING MALAYSIA: TO VISIT MALAYSIA TOURIST ATTRACTION VALUE FOR MONEY SHOPPING MAIN FEATURES TO PROMOTE MALAYSIA: VIBRANT & MODERN CITY FAMILY FUN & FRIENDLY MULTI-RACIAL COUNTRY SHOPPING HAVEN RECOMMENDATION OF MALAYSIA AS A HOLIDAY DESTINATION: YES 54 EXPLANATORY NOTES DEFINITION CLASSIFICATION OF VISITORS, TOURISTS & EXCURSIONIST: Classification is by Country of Nationality (started in 2012 while years before classified by Country of Residence). EXCURSIONIST (OR SAME DAY VISITOR): A visitor (inbound) is classified as a same-day visitor (or excursionist) if his/her trip does not include an overnight stay. Tourist + Excursionist = Visitor AVERAGE PER CAPITA EXPENDITURE: VISITOR: A visitor is a traveller taking a trip to a main destination outside his/her usual environment, for less than a year, for any main purpose (business, leisure or other personal purpose) other than to be employed by a resident entity in the country or place visited. Refer to expenditure per person per trip. This is computed by dividing the total expenditure (tourist receipts) by total number of tourists (tourist arrivals). AVERAGE PER DIEM EXPENDITURE: Refer to expenditure per person per day. This is computed by dividing the average per capita expenditure by the average length of stay. TOURIST (OR OVERNIGHT STAY): AVERAGE LENGTH OF STAY: A visitor (inbound) is classified as a tourist (or overnight visitor), if his/her trip includes an overnight stay. Refer to average duration of stay per trip. Computed by dividing the actual duration of stay of all tourists by total number of arrivals. METHODOLOGY TOURIST ARRIVALS: Source: Immigration Department of Malaysia. DEPARTING VISITOR SURVEY: Face to face interview were conducted with 50,000 international tourists as they were departing from : Kuala Lumpur International Airport, Sepang Kuala Lumpur International Airport 2, Sepang Bayan lepas International Airport, Penang Langkawi International Airport, Kedah Kuching International Airport, Sarawak Kota Kinabalu International Airport, Sabah Bangunan Sultan Iskandar, Johor Bukit Kayu Hitam Immigration Complex, Kedah Pagoh Rest Area, North South Highway, Johor Sg.Tujuh Immigration Complex, Miri, Sarawak ICQS Melaka Port of Stulang Laut, Johor Labuan Jetty, Labuan Disproportionate random sampling was employed: i.e. selected respondents are based on country of nationality and mode of transport. Smaller markets were sampled disproportionately higher for more reliable and accurate cross tabulations. In view of the disproportionate random sample, the survey data was weighted. 55 EXPLANATORY NOTES ABBREVIATION * - Less than 0.1 Bil. - Billion ALOS - Average Length of Stay N/C - Non Compatible APC - Average Per Capita Expenditure N.A - Non Available COR - Country of Residence RM - Ringgit Malaysia F&B - Food and Beverage UAE - United Arab Emirates Int. - International UK - United Kingdom Dom. - Domestic USA - United States of America Mil. - Million VFR - Visit Friends and Relatives APPRECIATION 56 Ministry of Tourism, Arts and Culture Malaysia Royal Malaysian Customs Department Ministry of Finance Malaysia Malaysia Airports Holdings Berhad (MAHB) Ministry of Economic Affairs Malaysia Malaysia Healthcare Travel Council (MHTC) Bank Negara Malaysia Projek Lebuhraya Utara Selatan Berhad (PLUS) Department of Statistics Malaysia LDA Labuan (Holdings Sdn. Bhd.) Immigration Department of Malaysia Berjaya Waterfront Sdn. Bhd. NOTES 57 NOTES 58 BY SELECTED MARKETS Prepared by: STRATEGIC PLANNING DIVISION TOURISM MALAYSIA (Ministry of Tourism, Arts and Culture Malaysia) No.2, Tower 1, Jalan P5/6, Precinct 5, 62200 Putrajaya, Malaysia. Tel: 603 8891 8000 Fax: 603 8891 8999 Email: enquiries@tourism.gov.my Tourism Infoline : 1 300-88-5050 (within Malaysia) www.malaysia.travel http://twitter.malaysia.travel http://youtube.malaysia.travel http://facebook.malaysia.travel http://instagram.malaysia.travel http://blog.malaysia.travel ALL RIGHTS RESERVED. No portion of this publication may be reproduced in whole or part without the written permission of the publisher. While every care is taken in the preparation of this report, Tourism Malaysia can't be held responsible for any inaccuracy, omission or alteration that may occur.