PRESENTED BY SAI CARGO DEPARTMENT OVER VIEW Shaheen Air Cargo is a department of Shaheen Air International that was established in 1993, soon after the inception of the airline. Shaheen Air provides special services for sending small consignments which are time sensitive in nature. Other services include: Perishable Cargo, as well as Courier Services. Shaheen Air cargo is growing in popularity as the medium of choice when it comes to shipping time sensitive goods, belongings, documents and information from one place to another. Shaheen Air cargo refers to the act of using an air carrier as the transport vessel for shipment purposes. The benefits of air cargo are the speed and convenience of using such a service. Shaheen Air cargo can get your shipment to its domestic/overseas destination within a day in many instances and it has become an integral and important part of the global logistics network chain. There are now plenty of airlines that offer air cargo services. Generally these airlines are dedicated to air cargo transport, however, a number of commercial passenger airlines like Shaheen Air International have separate department, offering cargo services. Shaheen Air cargo is in actuality feeder services for larger express delivery companies and merely works under contracts for the larger businesses. Using air cargo can be a tricky question in many people’s minds. After all there are a number of different shipping options when it comes to cargo. The determining factors for many businesses and individuals are time sensitivity, the fragility of the goods involved and the budget. While other forms of shipping are slow and cost efficient, air cargo is more expensive given its expediency. If you are looking to accompany the goods as they are shipped, that is also possible as Shaheen Air cargo planes are specially equipped to carry passengers as well as merchandise. As a carrier, flying cargo domestically and into the Gulf / Middle east, Shaheen Air always ensures that the required security controls have been applied to all consignments of cargo and mail, and the consignments are protected from unauthorized interference from the time that those security controls were applied at origin and until loaded into our aircraft. Any goods carried on an aircraft which are covered under an Air Waybill. •A shipping document used by the airlines for air freight. It serves as a contract for carriage and includes carrier conditions of carriage such as limits of liability and claims procedures. The air waybill also contains shipping instructions to the airline, a description of the commodity, and applicable transportation charges. The airline industry has adopted a standard formatted air waybill that accommodates both domestic and international traffic. The AWB serves as: · proof of receipt of goods for carriage · a dispatch note on which the documents to accompany and the shipper's special instructions are noted · an invoice for transportation charges · the document for export, transit and import to meet the requirements of custom authorities a guide to the carrier's personnel for purposes of handling, dispatching and delivering the consignment PREFIX (Airline Designator) Air Waybill Number Shipper Name & Address Consignee Name & Address Issuing Carrier Agent Name and City Agent’s IATA Code Airport of Departure Airport of destination Handling Information Number of Packages Gross Weight Chargeable Weight Nature of Good with dimensions Express Mail Perishable Cargo General Cargo Live Animals Live Plants Human Remains Dangerous Goods DIP Mail etc A "courier" delivers messages, packages, and mail. Couriers are distinguished from ordinary mail services by features such as speed, security, tracking, signature, specialization and individualization of express services, and swift delivery times, which are optional for most everyday mail services. As a premium service, couriers are usually more expensive than standard mail services, and their use is typically restricted to packages where one or more of these features are considered important enough to warrant the cost. As an airfreight transportation service provider, the aim of Shaheen Air cargo department is to become the preferred courier transporter of every courier company within the state by offering comprehensive, reliable and efficient domestic and international airport-to-airport courier services to our valued customers. Perishable goods transportation has become a very important part of the logistics chain. The increasing requirements of rapid transportation and delivery in chilled and frozen products via air cargos have necessitated new terms and regulations in the cold chain management. Since the carriage of foodstuffs has an important impact on public health, Shaheen Air cargo have to take utmost care while moving goods and to protect them against leakage, spillage for a safe transportation of perishable goods, whose standards were determined by IATA (International Airline Transportation Association) and national safety regulations. Air cargo, commonly known as air freight, is collected by firms from shippers and delivered to customers. Shaheen Air has many commercial aircraft suitable for carrying cargo for bulk loading capacity such as the Boeing 737, Airbus 320 and the bigger Airbus 330 aircraft to employ quick-loading containers known as unit load devices (ULDs). DANGEROUS GOODS TRANSPORTATION (Currently SAI is not authorized by CAA PAK) Dangerous goods (DGR) are commodities possessing potentially hazardous characteristics. Transportation of these goods by air is not dangerous provided suitable precautions are taken. Within the definition of dangerous goods, items are not only the obvious substances such as acids, corrosives, and radioactive materials but also items common as a standard battery for your radio, magnets, wheelchairs and aerosol sprays, breathing apparatus containing compressed gas, pesticides and bleach. ICAO Technical Instructions for the safe Transportation of Dangerous Goods by Air contains internationally agreed rules to ensure dangerous goods can be carried safely -e rules are reflected in the IATA Dangerous Goods Regulations. These provisions cover the procedures to be followed by all those involved in preparing a consignment of dangerous goods and placing it on an aircraft. Flight crew, handling staff and loading personnel need to understand these provisions so that they can monitor the system. DANGEROUS GOODS Hazard Classification Dangerous Goods are divided into nine different hazard classes. Some hazard classes are further subdivided into hazard divisions due to the wide scope of the class. The order in which they are numbered is for convenience and does not imply a relative degree of danger. Class 1 Explosives Division 1.1 - articles and substances having a mass explosion hazard Division 1.2 - articles and substances having a projection hazard but not a mass explosion hazard Division 1.3 - articles and substances having a fire hazard, a minor blast hazard and/or a minor projection hazard but not a mass explosion hazard Division 1.4 - articles and substances presenting no significant hazard Division 1.5 - very insensitive articles having a mass explosion hazard Division 1.6 - extremely insensitive articles which do not have a mass explosion hazard Class 2 Gas Division 2.1 - flammable gas Division 2.2 - non-flammable, non-toxic gas Division 2.3 - toxic gas Class 3 Flammable Liquid Class 4 Flammable Solids; Substances liable to Spontaneous Combustion; Substances which, in contact with Water, emit Flammable Gases Division 4.1 - flammable solids Division 4.2 - substances liable to spontaneous combustion · Division 4.3 - substances which, in contact with water, emit flammable gases Class 5 Oxidizing Substances and Organic Peroxides Division 5.1 - oxidizers Division 5.2 - organic peroxides Class 6 Toxic (poisonous) and Infectious Substances Division 6.1 - toxic substances Division 6.2 - infectious substances Class 7 Radioactive Material Class 8 Corrosives Class 9 Miscellaneous Dangerous Goods LABELS OF DANGEROUS GOODS •Shaheen Air has sold out all its empty space on all its international and domestic sector’s on different fixed rates for all destinations and taken a security deposit from those assigned cargo agencies. These agencies are called CSA (Cargo Services Agent) who provide cargo services in the local market on behalf of Shaheen Air. •Marketing and booking is done by CSA’s initially. They have been allocated by SAI Air Waybill stock from Stations SAI finance deptt and on those AWB’s, they book cargo and forward to GHA (Ground Handling Agent) •The CSA ensures proper Packaging, contents, weighing and marking on the shipment. The Air Waybill is executed mentioning all details. The shipment along with Air Waybill brought by the agent to get necessary clearance from Government agencies (Customs & Anti Narcotic Force). After completion of all the formalities, the cargo is being deposited to GHA (SAPS) for their onward process. CARGO CLEARANCE PROCEDURES AT AIRPORT All cargo shipments meant for transport moves from ware houses by Cargo Agent to CAA Export Cargo Complex (Airport) for further physical inspections by the government agencies (Customs & ANF). After completion of all security checks, a document is signed for all READY TO TRANSPORT shipments by Customs & ANF inspectors to authenticate the document which is called “SHIPPING BILL”. •Shaheen Air port Services (SAPS) act as a GHA for SAI and is responsible for the acceptance of cargo. After the security clearance from Govt. agencies (Customs and ANF) the Cargo shipment (s) with documents i.e. complete set of Air Waybill with all fields filled, shipping bill & Security Letter containing the declaration by shipper that no DG/ Hazardous material are going to be transported, submitted by the freight forwarder to SAPS cargo Acceptance counter. •SAPS acceptance staff thoroughly checks all documents/shipment physically. After the successful completion, the shipment is being forwarded to screening area for X-ray analysis. •X-ray expert licensed by ASF (Air port Security Force) conducts scanning of shipment. All pieces are scanned one by one for any contraband items except the commodity mentioned on the Air Waybill. He also checks the possibilities of any item which is restricted by ICAO, state and carrier. •After scanning, the Air Waybill is stamped “X-Rayed” by the scanner and hereby declared as good to go. PREPARATION OF CARGO MANIFEST The Cargo Manifest is the document required for the clearance of cargo as agreed between national governments being members of ICAO, and published in Annex 9 "facilitation". It is generally accepted by all countries served by SAI. Within the Company, the Cargo Manifest is an essential working paper and accounting document. In all cases when no cargo is transported, a "NIL Manifest" must be prepared and carried with the other aircraft documents pertaining to the flight. The manifest heading is filled in as normal, the column "Nature of Goods" carries the "NIL" declaration (no items listed). •A unit load device (ULD) is a pallet or container used to load luggage, freight, and mail on wide-body aircraft and specific narrow-body aircraft. It allows a large quantity of cargo to be bundled into a single unit. Since this leads to fewer units to load, it saves ground crews time and effort and helps prevent delayed flights. Each ULD has its own packing list (or manifest) so that its contents can be tracked. ULDs are used for the storage of cargo on the aircraft and are divided into two types; Pallets and Containers. Pallets are secured by a net, attached to the rim of the pallet. The final shape (contour) chosen in the build-up of a ULD needs to fit the allocated aircraft type. Containers provide the shape (contour) so the contents are secured either by the container doors being closed and bolted, or the door net being secured to the rims of the container walls and floor. ULDs REQUIREMENTS Advantages of using a container . . . Faster loading and unloading of the aircraft and container Better protection against weather conditions Better protection against damage to the cargo or to the aircraft Less experienced personnel required for build up as contour is complete Why use a pallet? Some cargo which size or weight is exceeds limits is difficult to fit into containers There are more options for build-up when using an open pallet · Some ‘Special Load’ cargo can only be loaded on open pallets •CONTAINERS LD3 (e.g. AKE) Dimensions:156 / 201 × 153 × 163 cm (61.5 / 79 × 60.4 × 64 in) •PALLET SHEETS PAG, PMC, PLA, PAJ, P1P & FLA ULD IDENTIFICATION Once a ULD is completed at any transit shed, the ULD needs to be prepared for the flight. To make a ULD available and acceptable for loading at the aircraft side, every unit loaded onto an aircraft must have all the information the Ramp Agent should need to know, in the form of a ULD Tag. These tags are very tough and can withstand adverse weather conditions. This information is then cross-referenced with the flight documentation at the aircraft, both must read the same. In general, all airlines should have their own ULD tags with their own logo and requirements stated, however some ground handling facilities use their own Tags so must be acceptable to their airline customers. The following information is required to enable the Ramp loading staff to successfully load the aircraft correctly. Correct tag for the consignments loaded on/in the ULD · ULD / number Destination Gross weight Tag completed in full Signature stating the ULD is correctly built and the weight correctly established Staff should make sure the ULD is not overweight for the aircraft position and the ULD itself is within the maximum gross weight for that ULD Tags are usually positioned on the long sides of the pallets by means of wire fasteners or in pocket on container door Tags are always located on the side of ULDs so the Ramp Agent can start cross checking information on the tag with the documentation before it is unloaded from the truck. If any discrepancies are found in the information supplied, then that ULD will run the risk of being offloaded and returned to the handling company for rectification ULD LOADING OPTIONS There are many different types of aircraft that carry cargo, they are either known as: Non-ULD (Narrow Body) ULD carrying Aircraft (Wide Body) Narrow-Body aircraft In most Narrow-Body aircraft only loose cargo can be loaded, sometimes referred to as Bulk Loads. However, some of these aircraft can take ULDs in the form of pallets and / or Containers e.g. A320,A321 Narrow-bodied aircraft allow loose cargo and passenger baggage, therefore Cargo Allocations are created once the passenger figures are known, this process applies to all passenger aircraft. All loose cargo loads are stowed below in the Lower Deck. The loading positions on Narrow Body aircraft are known as “Holds” and are divided into compartments which on narrow-bodied aircraft are divided into Net Sectors. Holds are stowage spaces accessible only through external doors. Between the Forward Hold and the Aft Hold is a solid partition, giving no access from one hold to another. Wide Bodied aircraft Wide Bodied aircraft have a similar layout in the Lower-Deck to that of narrow-bodied aircraft with both Forward and Aft holds. These Holds are divided into compartments to accommodate the ULDs. Every widebodied aircraft has a loose load Compartment called Compartment 5 or Bulk load. LOADING PRINCIPLES Each aircraft has its own maximum weights for positions, compartments and holds. When accepting cargo through the landside door, the actual acceptance weight needs to be documented, not the weight taken from the AWB (Air Waybill). The gross weight of each ULD can be determined by either; Establishing the Actual Cargo Weight/Establishing the ULD Gross Weight Loading Norms /Criteria ULDs are loaded on ball mat, not on the floor All shipments loaded on or in a ULD must be destined for the same offloading station Where possible all pieces belonging to one shipment (AWB) should be loaded on or into the same ULD Large or heavy pieces on pallets (small pieces are best loaded in containers) Heavy or sturdy pieces are loaded as first or bottom layer Light pieces are then loaded on top to lessen the chance of damage The “bricklayer” method of loading helps to stabilize the cargo Wooden pallets, supporting platforms or planks are used when loading pieces with a metal base. This helps to prevent the piece/s slipping whilst in transit. Additional lashing may be required when loading heavy piece/s. LASHING AND LOADING RESTRAINTS Moving objects can easily damage an aircraft and jeopardize safety. Additionally, the movement of load in cargo holds may prevent the hold doors being opened on arrival at destination. It is therefore necessary to secure the loads to prevent any movement. The load must be secured to prevent movement in those conditions, lashing is required to restrain against: Forward movement: Lashing needed must be from the point of restraint on the load to a lashing point aft of this. Backward movement: Lashing needed must be from the point of restraint on the load a point forward of this. Upward movement: Lashing must be from a point as close as possible to the load, preferably going over the load from a lashing point on one side to lashing point on the opposite side. HANDLING OF OUTBOUND CARGO The preparations for loading outbound cargo and mail necessitate accurate coordination between the Handling agents operations office and cargo office, in order to safeguard a timely and smooth process and the punctuality of the flight. When preparing bulk cargo for loading following aspects must be observed: That cargo of dimension or weight exceeding the aircraft’s loading limitations is not offered for loading; Segregation according to the local loading instructions; Incompatible items of cargo to be segregated according to DG-Regulations; All scales (including those used for determining the weights of single packages/ shipments) used for weight determination of cargo/ mail load must be serviceable and should have been calibrated (at regular intervals) The packaging is in accordance with the standard requirements (live animals, perishables, human remains); The necessary loading accessories are supplied; The cargo is properly packed and might not cause damage to the aircraft and/or other load; Special instructions can be followed; Agreed Deadlines for cargo and mail positioning; All weights of cargo/mail load positioned for loading on a certain flight are transmitted to the Load Control office; Notification to Captain (NOTOC); For HUM etc. Special shipments and all shipments requiring special handling shall be separated from the other load for easy recognition by the loading staff. CARGO LOADING at ORIGIN Cargo loading compartments differ in size, contour, size of access doors, compartment equipment, floor bearing strength, restraint possibilities and positions. The differences are between aircraft types, sometimes even within aircraft series, always depending on the manufacturers or the operators requirements. It is therefore essential to consider aircraft types, their equipment and facilities for carriage of cargo, apart from individual operating characteristics of flight category for the make up of cargo loads. This refers equally to special commodities and layout of aircraft for bulk load and Unit Loading Devices (ULDs) and pallets. The carriage of passenger baggage, crew baggage, mail, service freight and company cargo as well as special commodities may demand commodity separation, e.g. live animals, human remains, perishable commodities or chemicals, etc. It is the responsibility of GHA to inspect physical condition in the presence of security staff while loading the cargo on to the aircraft according to load plan given by the authorized load control officer and submission of cargo concertina documents to SAI LCC. OPERATIONAL SUPERVISION BY SAI CARGO STAFF Shaheen Air Cargo staff involves all times at every stage of cargo operation which are mentioned below: Close coordination with CRC for pax load, SAI OPS for availability of an estimated cargo payload and after calculation gives an estimated weight figure to CSA according to aircraft type for maximum cargo arrangements to generate more revenue. Confirms availability of ULDs from GHA according to booked cargo plan given by CSA. Provides load plans to GHA for cargo acceptance and build-up. During cargo acceptance, SAI cargo staff checks that all related documents are completed and cleared from the govt. agencies and physically checks the packing condition of cargo and weight. Supervision during cargo build-up on ULDs and BULK. Also monitor timely moving of finalized cargo for loading on aircraft. Closely supervise that cargo loading is done safely within stipulated ground time. Ensure confirm delivery of concertina documents by GHA to SAI LCC with full credential through mail dispatch slip. Transmission of FFM to destined station for pre-flight arrangements for cargo handling. Meeting aircraft arrivals to ensure safe offloading of cargo by GHA. Ensure concertina receiving from SAI LCC by GHA of arrival cargo. Ensure timely transportation of cargo to the warehouse for quick delivery especially for courier and perishable. Transmission of telexes, if any discrepancy found on arrival for confirmation / investigation. Continuous coordination with all operational units of SAI & GHA for timely handling of cargo at all stages. Preparation of revenue reports for SAI Head Office to calculate actual daily revenue OUR AIM Shaheen Air cargo have dedicated and experienced staff at all stations within the state and abroad whose everyday goal is to ensure our daily operations run as smooth as possible to and from Pakistan. In addition to the daily cargo flow, there are always new challenges that we need to solve together with our local customers and colleagues abroad. The Shaheen Air Cargo staff in Pakistan is in charge of sales and customer support. Our clients always rely on us for any kind of support. At work we get to meet new people every day, which we enjoy. We face challenging requirements during cargo operations and from our customers on a daily basis. These situations require creative thinking and to handle situations, our all cargo staff is well trained to work under pressure.
