BSBMED301B Interpret and apply medical
terminology appropriately
Revision Number: 1
BSBMED301B Interpret and apply medical terminology appropriately
Date this document was generated: 27 May 2012
BSBMED301B Interpret and apply medical terminology appropriately
Modification History
Not applicable.
Unit Descriptor
Unit descriptor
This unit describes the performance outcomes, skills and
knowledge required to understand and respond to
instructions; to carry out routine tasks and communicate
with a range of internal/external clients in a medical
environment; and to use appropriate advanced medical
terminology.
No licensing, legislative, regulatory or certification
requirements apply to this unit at the time of endorsement.
Application of the Unit
Application of the unit
This unit applies to individuals who are skilled operators
and apply a broad range of competencies in various
medical administration contexts. They may exercise
discretion and judgment using appropriate knowledge to
provide technical advice and support to a team.
Licensing/Regulatory Information
Not applicable.
Pre-Requisites
Prerequisite units
Approved
© Commonwealth of Australia, 2012
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Innovation and Business Skills Australia
BSBMED301B Interpret and apply medical terminology appropriately
Date this document was generated: 27 May 2012
Employability Skills Information
Employability skills
This unit contains employability skills.
Elements and Performance Criteria Pre-Content
Elements describe the
essential outcomes of a
unit of competency.
Approved
© Commonwealth of Australia, 2012
Performance criteria describe the performance needed to
demonstrate achievement of the element. Where bold
italicised text is used, further information is detailed in the
required skills and knowledge section and the range
statement. Assessment of performance is to be consistent
with the evidence guide.
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Innovation and Business Skills Australia
BSBMED301B Interpret and apply medical terminology appropriately
Date this document was generated: 27 May 2012
Elements and Performance Criteria
ELEMENT
PERFORMANCE CRITERIA
1. Respond
appropriately to
instructions which
contain medical
terminology
1.1. Receive, interpret and document written and oral
instructions using medical terminology
1.2. Use checklists where appropriate
1.3. Ensure own understanding of abbreviations for
specialised medical terminology and associated
processes
1.4. Ensure own understanding of and adhere to, the
policies and procedures of the enterprise
1.5. Seek clarification when necessary
2. Carry out routine
tasks
2.1. Use medical terminology correctly in the
completion of routine tasks
2.2. Seek assistance from supervisor or experienced staff
member as required
3. Use appropriate
medical terminology
in oral and written
communication
3.1. Use appropriate medical terminology as directed, in
oral communication with patients, fellow workers
and health professionals
3.2. Use appropriate medical terminology as directed, in
written communication with patients, fellow
workers and health professionals
3.3. Present written communication to a designated
person for verification if required
3.4. Spell and pronounce medical terminology correctly
Approved
© Commonwealth of Australia, 2012
Page 4 of 11
Innovation and Business Skills Australia
BSBMED301B Interpret and apply medical terminology appropriately
Date this document was generated: 27 May 2012
Required Skills and Knowledge
REQUIRED SKILLS AND KNOWLEDGE
This section describes the skills and knowledge required for this unit.
Required skills
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literacy skills to interpret policies, signs and instructions and to use correct
spelling, grammar and punctuation
learning skills to research and increase own knowledge of medical terminology
communication skills to understand, clarify and explain instructions and
procedures.
Required knowledge
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medical terminology, including the fundamental word structure used in medical
terms
basic systems of the body
organisational documentation and recording requirements
source of information relating to medical terminology
key provisions of relevant legislation from all levels of government that affects
business operations, codes of practice and national standards, such as:
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anti-discrimination legislation
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ethical principles
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privacy laws
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Freedom of Information Act.
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© Commonwealth of Australia, 2012
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Innovation and Business Skills Australia
BSBMED301B Interpret and apply medical terminology appropriately
Date this document was generated: 27 May 2012
Evidence Guide
EVIDENCE GUIDE
The Evidence Guide provides advice on assessment and must be read in conjunction with the
performance criteria, required skills and knowledge, range statement and the Assessment
Guidelines for the Training Package.
Overview of assessment
Critical aspects for assessment and
evidence required to demonstrate
competency in this unit
Evidence of the following is essential:
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using medical terminology in written and verbal
communication
identifying and appropriately using abbreviations for
medical terms and associated processes
managing own learning to maintain knowledge of
up-to-date medical terminology
knowledge of relevant legislation from all levels of
government that impacts on business operations,
codes of practice and national standards.
Context of and specific resources for Assessment must ensure:
assessment
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access to an actual workplace or simulated
environment
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access to office equipment and resources

examples of documentation and resources.
Method of assessment
A range of assessment methods should be used to assess
practical skills and knowledge. The following examples
are appropriate for this unit:
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© Commonwealth of Australia, 2012
direct questioning combined with review of
portfolios of evidence and third party workplace
reports of on-the-job performance by the candidate
review of authenticated documents from the
workplace or training environment
analysis of responses to case studies and scenarios
demonstration of techniques
observation of presentations
oral or written questioning
observation of performance in role plays
review of written communication with patients for
use of appropriate medical terminology
oral or written questioning to assess knowledge of
workplace emergencies, risks and hazards
assessment of documentation.
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Innovation and Business Skills Australia
BSBMED301B Interpret and apply medical terminology appropriately
Date this document was generated: 27 May 2012
EVIDENCE GUIDE
Guidance information for
assessment
Holistic assessment with other units relevant to the
industry sector, workplace and job role is recommended,
for example:

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© Commonwealth of Australia, 2012
other general administration or medical services
administration units.
Page 7 of 11
Innovation and Business Skills Australia
BSBMED301B Interpret and apply medical terminology appropriately
Date this document was generated: 27 May 2012
Range Statement
RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different
work environments and situations that may affect performance. Bold italicised
wording, if used in the performance criteria, is detailed below. Essential operating
conditions that may be present with training and assessment (depending on the work
situation, needs of the candidate, accessibility of the item, and local industry and
regional contexts) may also be included.
Written and oral instructions may
include:
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Medical terminology may include:
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© Commonwealth of Australia, 2012
diary entries
drugs orders
instructions for postoperative care
notices
occupational health and safety (OHS) signs
and instructions
patient notes
referrals
routine reports
telephone calls
test results
theatre lists
verbal instructions
abbreviations for medical and pharmacological
terms (e.g. BCG, HRT, IVP, tab, ante, ung)
causes to changes in the systems of the body
(e.g. changes to the musculo-skeletal system
may include inflammation due to repeated
strain on the system)
common medical conditions including
illnesses, injuries and diseases
departments/sections in a hospital
health insurance terminology
interrelated functions of the body, locations
and diseases (e.g. functions of the skeletal
system, locations of skeletal injuries, skeletal
diseases
knowledge of medical specialties and the
names and titles of doctors working in
specialist fields
medical conditions
medical equipment and instruments
medical investigations and procedures
Medicare terminology
Page 8 of 11
Innovation and Business Skills Australia
BSBMED301B Interpret and apply medical terminology appropriately
Date this document was generated: 27 May 2012
RANGE STATEMENT
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Policies and procedures may
include:
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Clarification may be sought from:
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Routine tasks may include:
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© Commonwealth of Australia, 2012
medications
referrals
terms to describe onset and/or nature of disease
abiding by local, state/territory and
commonwealth legislation
accessing and updating files
cleanliness and hygiene
correspondence format
emergency procedures
following instructions
information specific to the enterprise
office practice manual
OHS
Royal Australian College of General
Practitioners (RACGP) Code of Practice for
the Management of Health Information in
General Practice
RACGP Entry Standards for General Practices
telephone protocol
recording information
security, confidentiality and privacy
procedures
drug and prescription information
sources/databases
experienced staff member/s
medical dictionary
office practice manual
relevant handbook
supervisor
answering patient enquiries
contributing to meetings
dealing with patient complaints
entering patient details into computer system
filing patient notes
maintaining information to assist patients
maintaining patient information
maintaining reception area, waiting room,
consultation room
ordering stock (e.g. stationery, medical
supplies)
preparing medical equipment
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Innovation and Business Skills Australia
BSBMED301B Interpret and apply medical terminology appropriately
Date this document was generated: 27 May 2012
RANGE STATEMENT
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Oral communication may
include:
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Written communication may
include:
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Designated person may include:
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preparing reports
processing correspondence
producing a range of complex medical
documents (e.g. patient history, case report)
providing information to patients
receiving and making telephone calls
receiving visitors and patients
recording information
storing and maintaining security of drugs
word processing
answering routine telephone enquiries
communicating with a range of
medical/hospital professionals on patient
related matters
confirming appointments
dealing with difficult patients/customers
paging staff
reporting to staff at meetings
transferring calls
verbal instructions
appointment diaries, cards
case reports
complex correspondence to a range of
medical/hospital professionals on patient
related matters
forms
letters
memoranda
minutes
patient histories
patient history questionnaires
patient records
telephone messages
doctor
practice manager
supervisor
Unit Sector(s)
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© Commonwealth of Australia, 2012
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Innovation and Business Skills Australia
BSBMED301B Interpret and apply medical terminology appropriately
Date this document was generated: 27 May 2012
Unit sector
Competency field
Competency field
Administration - Medical Services Administration
Co-requisite units
Co-requisite units
Approved
© Commonwealth of Australia, 2012
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Innovation and Business Skills Australia