DRIVING TOWARDS PROCUREMENT 4.0 - Shobhit Mohanty Harsha Kadimisetty PROCUREMENT – SPINE OF INDUSTRY 4.0 Revenue Functions Industry 4.0 is forcing organisations to re-think their organisational set-up across all major functions • • Shift to as-a-service model Real time market intelligence • • 3D printing based rapid prototyping Real time access to user feedback • • • • • Cost Functions • • End to end digitization & automation Connected stakeholders Real time analytics Dynamic Production Planning Shop-floor automation Connected warehouses & logistics Real time visibility I N D U S T R Y 4 . 0 1 WHAT IS PROCUREMENT 4.0? Leveraging real-time data from connected systems & stakeholders to enhance value added via Procurement Procurement 2.0 Procurement 4.0 Procurement 3.0 Procurement 1.0 MANUAL • Paper based processes • Localised • Completely unplanned • Low spend predictability • Small teams, handling clerical work items STRATEGIC • Paper based; ERP linked • Semi-Global • Production led planning • Low spend predictability • Large low-skilled teams • Cost function DIGITAL ELECTRONIC • OMS & ERP linked • Globalised • Category led planning • Predictable, high spend • Large teams low-skilled • Cost-function • Completely digitised • Globalised • Pro-active planning • Predictable, optimised spend • Mid-sized skilled teams; horizontally integrated • Strategic function • Admin function 1600 - 1960 1960 - 1995 1995 - 2015 2015 - Present CURRENT STATE OF ENTERPRISE PROCUREMENT Enterprise procurement systems have remained the same for 20+ years leading to inefficiency & high TCO Share of Enterprise Purchase Systems <1% 5% 15% 15% ~80% Enterprises use manual or ERP based minimal purchase systems • Lack of robust systems cause purchase silos; causing increased TCO and inertia to change • Highly manual, paper based process, leading to inefficiency, low productivity and negligible <1% 65% Manual Procurement Software End to End R2P App ERP based E-Procurement Enterprises use a system that brings visibility across R2P process strategic input from purchase • Low visibility makes it difficult to identify bottlenecks, areas of improvement & create bias INDUSTRY FOCUSSED ON IMPROVING PROCUREMENT Enterprises have already begun shifting to Procurement 4.0, as seen from examples around us Industry examples of Shift to Procurement 4.0 Global Auto safety parts OEM Global Automotive OEM • Building internal software to digitise and automate large portions of procurement • Improve productivity, weed out corruption Global organisations have begun moving towards Procurement 4.0 while medium-scale enterprise are still grappling with challenges borne out of Global elevator manufacturer Large Auto parts supplier • Vendor managed “material marts” or kiosks; coupled with P2P automation • Enable shift in inventory risk, reduce TCO largely manual, non-transparent and inefficient processes BUT THE RESULTS HAVE BEEN MIXED SO FAR Mentioned initiatives have failed to deliver planned benefits, ROI with majority POAs remaining unchanged BENEFITS • Price improvement across select categories • Visibility across certain parts of the purchase process • Visibility driving limited gains in spend predictability ~73% Of Digital Transformation initiatives fail (McKinsey – 70%. Forbes – 84%, Genpact – 67%) NO CHANGE • Minimal change in bottom line as pricing across majority categories remain as-is • Adoption challenges imply no process improvement • Inefficient with low visibility Status Quo LOSSES • Purchase teams still operate as cost function, negligible strategic input • Worsening supplier relations resulting in product delays, low quality • Purchase silos continue to exist • Long deployment cycles causing lower ROI • Lock-down led opportunity cost FIRMS ARE MISSING THE BIGGER PICTURE Digitisation led changes need to be evaluated from multiple perspectives before implementation LACK FOCUS ON UPSKILLING TEAM Initiatives not accompanied with requisite upskilling people; teams still act retrospectively LACK OF VISIBILITY NO DUE-DILIGENCE ON SOFTWARE Tech initiatives driven at CXO level based on sales pitch; need thorough assessment on implications Unclear on actual areas of improvement, lack framework to solving procurement challenge NO ACCOMPANYING PROCESS CHANGE Tech must be accompanied with required process change to realise benefits; adds to complexity LIMITED ECO-SYSTEM CHANGE No change in supplier digitisation level; stakeholders remain disconnected TECHNOLOGY + PROCESS FRAMEWORK FOR CHANGE Procurement 4.0 is a revolutionary change, enterprises need to adopt a framework driven, phased out approach ITERATIVE IMPROVEMENT AGILE APPROACH • • Build agile processes that can be altered on-the-go based on data-driven insights Up-skill team; imbibe adaptability & critical thinking DATA DRIVEN • • • Leverage data across R2P to better decision making Shift from reactive to pro-active mindset Benchmark against industry to measure outcomes VISIBILITY AND AUTOMATION • • • Streamline internal processes Bring visibility across R2P process Improve productivity through automation CONNECT ALL STAKEHOLDERS • • • Connect everyone on to a single platform Push all stakeholders to elevate processes Enable free flow of information 2 WHAT IS AERCHAIN? Our software product provides end to end Requisition to Payment management capabilities for enterprises Aerchain is the platform powering your procurement, which seamlessly connects relevant stakeholders, brings visibility, improves efficiency and spreads intelligence across the process TECHNOLOGY + PROCESS WHERE DOES AERCHAIN FIT? ITERATIVE IMPROVEMENT Aerchain is built keeping the challenges faced by endcustomers shifting procurement 4.0 in mind Domain experts for guidance on industry • best practices Benchmarking analysis toolkit Dedicated account management teams to help with team up-skilling • Combines end-to-end visibility with modularity for flexible adoption • Aerchain services to reduce capital dependency and improve agility DATA DRIVEN • • • • Best-in-class analytics capabilities, horizontal across all modules Sophisticated quote analysis toolkit Data-driven supplier selection module Mobile visibility to enable on-the-go realtime tracking VISIBILITY AND AUTOMATION • • • End to end Digital tracking Automation of reminders, follow-ups Digital footprint of product through the • • entire process flow AI engine to eliminate manual checks Global visibility of stakeholders CONNECT ALL STAKEHOLDERS • Single platform to connect suppliers, end-users, purchasers & managers Ratings system for improving • • accountability across eco-system Easy and free flow of information Mobile app for remote connectivity AGILE APPROACH • • • HOW CAN AERCHAIN HELP? Quote Management • • • • • • • Digitally Handled PR's/Indents Digitally handled clarifications loops Digitised approvals flow RFQ / Supplier Quote management Quote analysis toolset Negotiations & E-Bidding* Automated RFQ follow up's HOW CAN AERCHAIN HELP? Order Management • • • • • • Automated order follow-ups Live tracking Scheduled Recurring Orders Returns / Replacement Management Barcoding based Gate Entry & Inwards Automated accounting verification done at an Invoice level HOW CAN AERCHAIN HELP? Supplier Management • Supplier side quote and order management portals • Mobile first functionality • In-built negotiation and clarification process flows • Intelligent supplier ratings • Quote & order status live tracking HOW CAN AERCHAIN HELP? Accounts Payable Automation • Touch-less Invoicing and e-PODs • AI enabled, completely automated three way Invoice matching • Single portal for all supplier payments reconciliation • Authorisation based automated payment disbursements THERE IS MORE… AERCHAIN SERVICES With Aerchain, we aim to not only elevate the entire procurement process of large enterprises, but also drive short term gains for purchase teams to capitalise on. In partnership with various eco-system players we have built three core service offerings that seek to address ground level challenges, all enterprises are grappling with- • Aerchain Go First mile logistics aggregation • Aerchain Pay Purchase financing services • Aerchain Source Pay per use sourcing engine AERCHAIN GO SIMPLIFY INWARD LOGISTICS AERCHAIN GO Inward logistics aggregation service , with scheduled deliveries and real time tracking ENTERPRISE CHALLENGES1. 2. 3. 4. Supplier logistics services provided at higher cost, of poor quality & provide no visibility Operational hassles with respect to documentation Reconciliation challenge across material collection, segregation and transfer Self-service milk runs- high variability in ROI AERCHAIN GO SERVICES 1. 2. 3. Reduce costs via cluster aggregated milk runs Schedule deliveries as convenient for any time of day Barcoding enabled system to ease reconciliation & provide end-to-end, real-time visibility AERCHAIN PAY OPTIMISE PURCHASE FINANCE AERCHAIN PAY Purchase Finance service in partnership with acclaimed NBFCs ENTERPRISE CHALLENGES1. 2. 3. 4. Highly variable supplier credit lines on both counts of duration and interest rate Hidden cost item on product quotations Major point of discomfort w.r.t supplier relations Operational challenges with regards to reconciliation and documentation AERCHAIN PAY SERVICES 1. 2. 3. 4. Reduce costs thanks to t+1 settlement cycles Market defined interest rates, significantly lower than supplier interest rate Improved room for negotiation Completely digitised & automated, helps improve cash flow management AERCHAIN SOURCE ENHANCED SOURCING NETWORK AERCHAIN SOURCE Leverage highly curated sourcing network as a service, offered as an op-ex model ENTERPRISE CHALLENGES1. 2. 3. 4. Limited visibility regarding the best suppliers Current sourcing base is highly localised, unable to leverage benefits of industry clusters Low credibility of existing external supplier databases No information on industry benchmarks AERCHAIN SOURCE SERVICES 1. 2. 3. 4. Leverage highly curated network of 10,000+ suppliers Database backed by real-time intelligence basis supplier actions on Aerchain platform Ease of access helps improve competition Potential to work with highly acclaimed suppliers, serving some of the best firms in the region BENEFITS OF AERCHAIN WHAT WE CAN PROMISE 60% • 60% improvement in efficiency of purchase team • Enables team to focus on strategic functions 70% >10% • 70% improvement in purchase SLAs • Ensures 0 production downtime and more productive engineering teams • 10% reduction in purchase spend across 2-year horizon • Optimise spend via higher visibility, best in class network and transparent pricing OUR PARTNERS IN THE JOURNEY Thank you! Want to talk? Please reach out toShobhit Mohanty +91 81071 35660 | shobhit@aerchain.io Head of Sales