CHAPTER I: STATEMENT OF THE PROBLEM 1 1.1 Problematic Situation Technology is becoming a necessity in everyday life for people. It offers a huge quantity of tools that anybody with enough resources and curiosity can get them. Besides the different uses that someone could give to technology or one of its tools, an affected area by this new wave is education. In many countries around the world, schools and colleges are implementing as much as they can the use of technology in the classrooms, so a new modality of education has appeared. It is called E-Learning. E-learning is commonly referred to the intentional use of networked information and communications technology in teaching and learning1. In El Salvador, schools’ infrastructure is still of the 19 th century, teachers are in the 20th but students are forward to the 21st. So the question is: How to solve that situation? The Universidad de Oriente has been improving in technological resources during the last five years. Students now have free access to Wi-Fi in the whole university, free access to a computer center and to an English laboratory for improving their language skills, accompanied by the E-Learning modality of education through the use of their own resources like laptops, desktops computers, smartphones, etc. But the problem relies in the way that students use those resources, and that is when teachers have the responsibility of instruct them how to adequately use them. In order to achieve that, teachers have to be a step ahead of students in the use of technological tools for learning. One of the situations that has been identified by the researcher group, is that when in the classroom is performed a presentation or a research, it is necessary to share the information that all the different groups of students have worked. Some of the teachers recommend sharing the files by e-mail or by flash drives, but it implies many complications. Sometimes it is heard that students lost their flash drive and 1 Naidu, Som. E-Learning A Guidebook of Principles, Procedures and Practices. 2a. New Delhi: CEMCA, 2006. e-book 2 cannot give the presentation because they had the information on it, or that they emailed the file to another classmates but they misspelled the e-mail addresses. When teachers need to share a task, a document or a text book that will be used for a course, they have to ask students to get photocopies of the whole material which implies a lot of expenses for them. Some others share the documents using a flash drive but nowadays, that is extremely harmful for computers because of the transmission of viruses and all kinds of malwares, besides the physical effort that implies to be plugging in and plugging out one hundred flash drives in a computer. Those complications sometimes hinder the development of a good group-based learning, in this case e-learning, even if there are enough technological resources. 1.2 Research Question To what extent does the use of cloud storage systems foster asynchronous groupbased e-learning among English Teachers at UNIVO? 3 Rationale Technology can have a reciprocal relationship with teaching. The emergence of new technologies pushes educators to understanding and leveraging these technologies for classroom use; at the same time, the on-the-ground implementation of these technologies in the classroom directly impact how these technologies continue to take shape. With technology standards becoming an integral part of students’ education, teachers are more enthusiastic than ever to learn new technologies and methods. Most teachers are eager to embrace new technologies as they have seen their students’ excitement and motivation increase when they do so. Teachers who have brought technology into their classrooms are aware that it provides an opportunity to differentiate instruction and change their classrooms into dynamic learning environments. Here is where the E-Learning and Cloud Storage Systems appear; E-Learning defined as the intentional use of networked information and communication technology in teaching and learning 2; and Cloud Storage System as a model of networked online storage where data is stored in virtualized pools of storage.3 The most important reason why Cloud Storage Systems can be an excellent tool in the classroom is because these softwares allow files to be easily shared between students and teachers. A collaborative Cloud Storage Use could be an effective tool in group projects, for students to easily submit files to the teacher for grading, and for teachers to share files, such as notes and demonstration files with students. Here specifically appear two sites that offer this storage services online: Dropbox.com and Box.com. With all this, the research team decided to investigate if the use of Cloud Storage Systems fosters Asynchronous Group-Based E-Learning, the last as one of the Elearning modalities that refers to situations where groups of learners are working over an intranet or internet network where exchanges among participants occur with a time delay4. And by trying to improve the English Teachers-Students rapport, communication and relationship is why this research takes place. With the 2 Naidu, Op cit., pag.1 Wikimedia Foundation, Inc.,. «en.wikipedia.org.» 31 de October de 2011. Cloud storage. 20 de February de 2012. <http://en.wikipedia.org/wiki/Cloud_storage> 4 Naidu, Op cit., pag.2 3 4 present research the group tries to identify which cloud storage system is appropriate to use among teachers and students for the improvements of asynchronous group-based E-learning by applying a workshop where these topics will be developed, and at the same time the teachers will be assessed in order to discover some weaknesses in the use of those elements and suggest some tools. 5 1.3 Scopes 1.4.1 Geographic Context: The population that will be taken into account to perform the study is located in San Miguel city, and consists of all the English Teachers at Universidad de Oriente. 1.4.2 Time Context The research development, starting from the workshop planning until data processing, will last three months (May to August 2012) 1.4.3 Theoretical Context 5 The theory that supports this research study is based on information about Elearning, and one of its modality that is Asynchronous Group-based E-learning. Another source of information comes from Cloud Storage Systems, specifically Dropbox.com and Box.com that are two of the most used systems. According to Som Naidu, PhD, E-learning is commonly referred to the intentional use of Networked information and communications technology in teaching and learning. And other terms are also used to describe this mode of teaching and learning. They include online learning, virtual learning, distributed learning, network and web-based learning. Fundamentally, they all refer to educational processes that utilize information and communications technology to mediate asynchronous as well as synchronous learning and teaching activities. Group-based e-learning asynchronously refers to situations where groups of learners are working over an Intranet or the Internet where exchanges among participants occur with a time delay (i.e., not in real time). Typical examples of this kind of activity include on-line discussions via electronic mailing lists and textbased conferencing within learning managements systems. 5 Naidu, Op cit., pag.1 6 While Cloud Storage Systems is referred to saving data to an off-site storage system maintained by a third party server. Instead of storing information into computer's hard drive or other local storage device, it is saved to a remote database. The Internet provides the connection between the computer and the database.6 DropBox.com Dropbox is a free cloud storage service that allows users bring all kind of files from anywhere. This means that any file that is saved to Dropbox will automatically be saves to all the related computers, phones and even the Dropbox website. Also, it makes super easy to share with others, whether someone is a student or professional, parent or grandparent. 7 Box.com Box was founded on a simple, powerful idea: people should be able to access and share their content from anywhere. Since 2005, Box has helped more than 8 million individuals, small businesses and Fortune 500 companies do just that. The want to reinvent what businesses can do with their content through Box's content sharing platform, made for a new kind of worker, a new kind of workplace and a new kind of IT.8 6 Sullivan, Tom. «www.earthlinkcloud.com.» 22nd de September de 2011. Cloud Computing – A Brief History. 9 de March de 2012. <http://www.earthlinkcloud.com/2011/09/cloud-computing-%E2%80%93-abrief-history/> 7 Wikimedia Foundation, Inc. "en.wikipedia.org." 1st November 2011. Dropbox (service). 9th March 2012. <http://en.wikipedia.org/wiki/Dropbox_%28service%29>. 8 Wikimedia Foundation, Inc. "en.wikipedia.org." 31st October 2011. Box (service). 9th March 2012. <http://en.wikipedia.org/wiki/Box.com>. 7