CV Bianca –Madalina Rosu Email: biancamrosu@gmail.com Phone number 0833167925 An outgoing and attentive PR&Advertising graduate from University of Westminster, with more than 4 years hospitality and retail experience under her bell is looking for a change. Efficient server bartender with a comprehensive knowledge of beer mixed drinks and spirits. Adept at efficiently filling a wide variety of orders in a short period of time maintaining an effective flow of service behind the bar and keeping the bar clean and up to legal standards. Work Experience -London Brightsparks team member –May/November 2015 Brightsparks is a hospitality agency that provides staff for different types of events across London. With a wide variety of roles I managed to gain experience in VIP waitressing, bartending and retail. Team Member at THE ALBANY PUB -October 2015/ November 2016 ● ● ● Communicated product knowledge to facilitate guest decision making. Created a welcoming environment for visiting guest providing a memorable dining experience. Maintained all sanitation procedures and food safety guidelines ● Allocated time management efficiently working 15-25 hours while enrolled as a full time student Temporary sales assistant at Clarks-November 2016/January 2017 Team Coach at THE WINSDOR CASTLE PUB January 2017/June 2017 ● ● ● ● ● Demonstrated leadership as a trainer to all new employees Displayed communication skills through one on one contact with customers Demonstrated ability to keep the bar organized, stocked and clean Maintained all sanitation procedures and food safety guidelines Monitored cash registers and collected payments for drinks and food Team Coach at THE CHAMPION PUB June 2017/March 2018 ● ● ● ● ● Greeted and seated customers in a friendly manner Provided customer service which resulted in returning customers Advertised, marketed and recommended menu options to guest to increase guest satisfaction. Maintained all sanitation procedures and food safety guidelines Demonstrated ability to keep the bar organized, stocked and clean Food and Drink Assistant at Radisson Blu Hotel, Dublin Airport April 2019/Present ● Served the guests at the bar in a prompt and courteous manner in accordance with Food & Drink service standards ● Promoted additional sales by taking opportunities to up-sell ● Assisted other departments wherever necessary and maintain good working relationships ● Complied with hotel security, fire regulations and all health and safety legislation
