WRITING EFFECTIVE RESUMES MODULE – 7 Resume Formats: 1. Chronological Resume Format 2. Functional Resume Format 3. Combined Resume Format Chronological Resume: A chronological resume lists your work experience in reverse chronological order starting with your most recent position at the top. This is the most traditional resume format and for many years it remained the most common. A chronological resume is a good choice for anyone whose employment history shows a consistent, advancing career path. For example, you might select a chronological resume format if you’ve spent the past several years in the same industry and each role you’ve held was more senior than the last. It’s also often used by people who are applying to a position in the same or similar field for the majority of their work experience. However, if you have multiple gaps in your employment history, you’re looking to change careers or your work experience is heavily varied, you may want to consider a functional or combination resume. A chronological resume format usually includes the following information in this order: Contact information Objective or summary statement Professional experience Relevant skills Education Additional information (i.e. volunteer work and special interests—optional) Ms. Isha Joshi Ms. Isha Joshi Ms. Isha Joshi Functional Resume: A functional resume focuses more on relevant skills than work history. While the chronological format highlights work experience with detailed summaries of the achievements within each position, the functional format focuses on the applicant’s skill set. A functional resume format usually includes the following information in this order: Contact information Objective or summary statement Summary of relevant skills Work experience Education Additional information (i.e. volunteer work and special interests) A functional resume is best if you have multiple gaps in employment, are shifting careers with little to no experience in the industry in which you’re applying or if you’re re-entering the workforce after a lengthy break. In some cases, a functional resume might be too limiting. If you have some experience and few or no gaps in your employment history, a combination resume might be the right choice. Ms. Isha Joshi Ms. Isha Joshi Ms. Isha Joshi Combination Resume: A combination resume is a blend of the chronological and functional resume types. This resume format allows you to emphasise both your work experience and relevant skills. Because your skills and employment history will consume most of your resume space, you may need to eliminate optional sections such as volunteer work or special interests. A combination resume format usually includes the following information in this order: Contact information Objective or summary statement Work experience Summary of most relevant skills Education The combination resume is a more flexible format so you should list either your skills or your work experience first depending on which you consider more important for the role. For example, if you have many unique skills that are especially valuable to the industry in which you’re applying for work, you might consider listing them above your work experience. It can also be helpful to look for clues in the job posting to understand what is most important for the employer in an ideal candidate. Ms. Isha Joshi Ms. Isha Joshi Ms. Isha Joshi How to format a resume The goal of formatting your resume is to create a professional-looking, easy to read document. Employers have only a short time to look through your resume so your formatting decisions should make information clear and easy to find. If you are formatting an existing resume, you might need to adjust certain words or phrases to ensure it is still easy to read after you applied formatting changes. If you are formatting a resume before you write it, be sure to pay attention to how the information looks on the page and adjust as needed. Here are the key steps for formatting a resume: 1. 2. 3. 4. 5. 6. Apply appropriate margins. Select a professional, readable font. Make your font size 10–12 points. Feature section headers. Use bullet points. Ask for feedback. Resume Format Examples When drafting or updating your resume, consider reviewing resume samples in your industry and job title. While they are not to be used as exact templates, it can give you ideas for how best to present your qualifications to employers. Ms. Isha Joshi Chronological Viren J Verma 1234 Gandhi Street Gwalior, Madhya Pradesh 474004 vjverma@email.com Objective I am a passionate and dedicated communications professional seeking a position with a non-profit organisation where I can apply my public relations skills and my passion for philanthropy. Experience Public Relations Manager The Volunteer Foundation, 2017–Present Plan and direct public relations programmes to create a positive public image for The Volunteer Foundation. Manage PR staff and act as mentor to junior public relations personnel. Public Relations Specialist The Volunteer Foundation, 2015–2017 Worked alongside the PR team to ensure all fundraising efforts, local events and other special projects met the organisation’s brand guidelines and upheld a favourable public image. Communications Coordinator ABC Company 2013–2015 Helped increase brand visibility through various marketing efforts including social media campaigns and digital advertising efforts. Helped conceptualise and distribute printed marketing materials. Professional Skills Public relations management Corporate communications Team leadership Interpersonal communications Process streamlining Education Jawaharlal Nehru University, 2008–2012 Bachelor of Arts in Journalism Volunteer Work Indian Red Cross Society Disaster Volunteer, Public Affairs 2016–Present Ms. Isha Joshi Functional Jaya Shah 234 City Street New Delhi, India 11001 jayas@email.com Objective I am a hardworking and driven sales professional with more than ten years of experience. I am seeking an account management position in the healthcare industry. Areas of Expertise Medical Device, Supplies and Pharmaceutical Sales I have a wealth of experience in selling to healthcare organisations ranging from large hospitals to small private practices. In previous roles, I’ve managed prospecting efforts, relationship development, new client on boarding and account management within both the medical device and pharmaceutical product verticals. Relationship Management I am skilled at developing new relationships with prospects and nurturing relationships with existing clients. In previous roles, I used a combination of proficiency in conflict resolution and my ability to build rapport to increase client retention rates as high as 300 percent year over year. Sales Team Leadership I have managed sales teams of more than ten sales associates at a time. I have coached and mentored junior sales representatives and regularly led teams to exceed monthly, quarterly and yearly quotas. Work Experience Regional Sales Manager ABC Medical Supplies Pvt. Ltd., 2012–2017 Managed a team of sales associates. Trained and mentored new sales representatives. Oversaw regional account lists averaging more than 90 existing clients and 40 prospects. Account Manager XYZ Pharma Co., 2008–2012 Managed a lengthy account list including private practices and mid-sized clinics. Worked to maximise account growth through regular on-site visits, monthly check-ins and quarterly updates. Junior Sales Associate XYZ Pharma Co., 2006–2008 Increased awareness of XYZ Pharma Co. products to small private practices through on-site education. Shared information about new medications to help establish relationships with new prospects. Education University of Delhi, 2002–2006 Bachelor of Science in Business Administration Certifications Certified by the Indian Pharmaceutical Association Ms. Isha Joshi Combination Aarti Singh 555 Main Avenue Chennai, Tamil Nadu 65034 arsingh@email.com Professional Experience Creative Director ABC Company, 2015–Present Managed a team of twelve creatives including designers and copywriters. Oversee all in-house creative projects and ensure all deliverables meet brand guidelines. Senior Graphic Designer ABC Company, 2013–2015 Designed creatives for all digital properties. Spearheaded website redesign. Developed in-house brand style guide currently used by the entire creative department. Graphic Designer XYZ Creative Agency, 2010–2013 Developed visual concepts for web and print design including websites, mobile sites, digital advertisements, business cards and trade show collateral. Related Skills Team Management Coordinate team of creative resources, lead team meetings and offered mentoring as needed. Project Management Managed all aspects of creative projects including timeline, resource coordination, internal communication and sharing progress reports with outside stakeholders. Branding Created logos, design brand marks, offered brand colour recommendations and created style guides to ensure cohesiveness across all assets. Additional Skills Illustration, Typography, Client Communication, Time Management, Mobile Design, Adobe Creative Suite Education Madras University 2005–2009 Bachelor of Art in Advertising, Certificate in Graphic Design Ms. Isha Joshi COVER LETTER A cover letter is a one-page document you send to employers with your resume to apply for jobs. Typically, a cover letter’s format is three paragraphs long and includes information like why you are applying for the position, a brief overview of your professional background and what makes you uniquely qualified for the job. While some employers might require a cover letter to apply, others might make it optional or exclude it from your application entirely. Elements of a cover letter 1) 2) 3) 4) 5) 6) Date and Contact Information Salutation/Greeting Opening Paragraph Middle Paragraph Closing Paragraph Complimentary Close and Signature Date and contact information There are two ways to list contact information on your cover letter depending on whether you’re providing a digital or hard copy. If you’re submitting a digital copy online, feel free to leave your specific address and just use your city and state, phone number and email. Do not include the company and hiring manager’s contact information either. Date Your Name City, State Phone Number Email Address Although it’s becoming less common, there may be a time when you’re required to submit a paper copy of your cover letter. In this case, the top left corner of your letter should include the following elements. Date Your Name Your Address Your City, State, Pin Code Your Phone Number Your Email Address Hiring Manager’s Name Company Name Company Address Company City, State, Pin Code Salutation/greeting Start your cover letter off on the right foot by addressing the hiring manager. If you can, find the name of the hiring manager for the role you’re applying for. Reread the job description to see if it’s listed there or Ms. Isha Joshi check the company website. It’s also a good idea to call the company and ask for the hiring manager’s name. Explain that you are applying for a job and would like to address your cover letter to the correct person. It’s not necessary to add Mr, Mrs or Ms since it may require some guesswork about gender and marital status on your part. Just use their first and last name (e.g. Dear Sara Sayed.) If you can’t find the hiring manager’s name, stick with ‘Dear Hiring Manager’. Opening paragraph The opening paragraph is your chance to catch the hiring manager’s attention, introduce yourself and enthusiastically tell the employer why you’re applying for the job. You’ll want to make this paragraph specific to each position you apply for. Include why you’re excited about the job and the company and how the job lines up with your career goals. Avoid making this paragraph sound formulaic by including keywords from the job posting and matching your skills to the employer’s requirements. If you were referred to this job by someone who knows the hiring manager or already works at this company, you may want to mention this referral in your opening paragraph. Middle paragraphs Now that you’ve introduced yourself and established your enthusiasm, it’s time to dig into your most relevant experience and talk about the specific qualifications and skills that make you the perfect candidate. In one or two paragraphs, make the connection between your previous accomplishments and your readiness for this new role. Think of these paragraphs as a way to pitch yourself as the ideal match for the role. Employers will likely have read your resume already so avoid repeating the bullet points. Instead, include details that further illustrate those highlights. Closing paragraph The main goal of your closing paragraph is to thank the employer for their time and consideration. You also have the option of making any clarifications. For example, you can justify any major gaps in your employment history. You can also use this space to sum up your qualifications for the role and express an interest in continuing to the next stage in the hiring process. Complimentary close and signature Choose a complimentary closing that is friendly yet formal, followed by your first and last name. Closings you might consider include: Sincerely Regards Best Respectfully Thank You Thank You for Your Consideration Avoid closings such as Cheers, Warm Regards, Thanks a Ton or Yours Truly, which may be considered too casual or affectionate. Ms. Isha Joshi If you’re providing a hard copy of your cover letter, make sure to handwrite your signature and your full name. How to Format a Cover Letter 1. 2. 3. 4. 5. 6. 7. 8. Start by including the date and your contact information on the top left of your letter. Address the letter to the hiring manager. Begin your cover letter with a common salutation such as ‘Dear Nina Mittal’. Introduce yourself and show how the role aligns with your career goals. Mention any current employees who referred you for the position. Connect the position’s required skills with your previous accomplishments. Thank the employer for their time and consideration. Close the letter with a friendly yet formal signature such as ‘Sincerely’. Types of Cover Letter Formats Cover letters are used for many different reasons, so the proper format for each one varies. There are three main types of cover letters: the application cover letter, the prospecting cover letter, and the networking Ms. Isha Joshi cover letter. Short introductory emails (we call those “Non-Cover Letter Cover Letters”) alongside your resume are also considered cover letters. Application Cover Letter This is the standard cover letter used alongside a resume during a job application. The application letter is geared toward a certain job, and it is tailored to the skills and specifications listed in the job posting. The application cover letter is a tool used to sell yourself as a job candidate. It supplements your resume and expands upon relevant parts of your work history and qualifications. Prospecting Cover Letter Like the application cover letter, the prospecting cover letter is written by a job seeker to a company of interest. However, this type of cover letter inquiries about open job positions in general. It is not a response to a specific job posting. Networking Cover Letter The networking cover letter is the black sheep of the cover letter family. This type of cover letter is the most casual and tends to be the shortest. It still comes from the job seeker, but rather than being sent to a company, it is sent out to former colleagues, mentors, friends and other contacts. It informs the recipient of the person’s status as a job seeker and asks them for help in their job search. The “Non-Cover Letter” Cover Letter This cover letter is simply an introduction to your resume. It is professional but very short. This type of cover letter is great to use when a formal cover letter is not requested in the job posting. The “Non-Cover Letter” cover letter does not follow a specific format. It usually includes a greeting, simple body explaining your experience and your interest in the company and a closing with reference to any attachments such as your resume, portfolio, samples or any other requested documents. If you are emailing your resume, it is always a good idea to write a quick, professional email to go along with it. It should be short--a couple of paragraphs is sufficient--and the tone should remain casual but professional throughout. Ms. Isha Joshi