THE VALUE OF
LISTENING
Listening Shows Respect
A mistake that people often make in
communication is trying very hard to
impress the other person. Trying to
make themselves appear smart, witty,
or entertaining.
Be impressed and interested, not
impressive and interesting.
“Every man I meet is in some way my
superior, and I can learn of him.”
- Ralph Waldo Emerson
Listening Builds Relationship
“You can make more friends in two
weeks by becoming a good listener
than you can in two years trying to get
people interested in you.”
– Dale Carnegie
People who are self-focused and who
talk about themselves and their
concerns all the time rarely develop
strong relationships with others.
By becoming a good listener, you are
able to connect with others on more
levels and develop stronger, deeper
relationships because you are meeting
a need.
“Everyone needs someone who he feels
really listens to him.”
– C. Neil Strait.
Listening Increases Knowledge
“A good listener is not only popular
everywhere, but after a while he knows
something.”
- Wilson Mizner
Beware of putting yourself into a
position where you think you know all
the answers. Anytime you do, you’ll be
putting yourself in danger. All great
learners are great listeners.
One common problem as people gain
more authority is that they often listen
to others less and less, especially the
people who report to them. A deaf ear
is evidence of a closed mind.