ALMA MANGA GEREZ Application Developer Specialist Software Engineering Team Lead Mobile No.: +974 30274588 Email: am7manga@yahoo.com Address: 1st Floor, Flat 4, Bldg. 87 Bin Al-Abbar St., Bin Omran Doha City, Qatar PERSONAL INFORMATION Date of Birth Place of Birth Age Civil Status Sex Citizenship Passport No. Expected Basic Salary : : : : : : : : October 21, 1974 San Isidro, Northern Samar, Philippines 45 Years Old Married Female Filipino P1218387A 10,000 Qatari Riyals EDUCATIONAL BACKGROUND College : Bachelor of Science in Computer Engineering University of Cebu Cebu City, Philippines 1992 – 1996 Bachelor of Science in Biology Christ the King College Calbayog City, Western Samar, Philippines 1991 – 1992 Christ the King College Calbayog City, Western Samar, Philippines 1987 - 1991 San Isidro Central Elementary School San Isidro, Northern Samar, Philippines 1981 – 1987 : Secondary : Primary : TECHNICAL SKILLS System Applications: Programming Languages: Tools: GLOVIA, Oracle Retail Merchandising System (ORMS), InterSpec 6.4 (Specification Management System) Oracle Developer Suite - Forms 6i/9i/10g/10gr2, PL/SQL, PRO*C, RETL (Retail Extract, Transfer and Load) - XML, Oracle Retail RIB (Retek Integration Bus), and other Oracle tools under UNIX and Windows platforms, Mysql, Windows/UNIX Operating Systems Microsoft Office Cloud Computing Oracle Developer Suite - Forms 6i/9i/10g/10gr2 SQL*Plus Crimson Editor 3.60 and Editplus Editor Putty (UNIX Box) Toad, Exceed Hummingbird Filezilla FTP SmartFTP WinSCP ExamDiff – Visual File comparison Tool 1.61 Form Diff Application PVCS Repository WinSCP Remote Desktop Client Exposed with different Functionalities: Item Master, Order Management - Purchase Order, Transfers/Receiving, Allocations, Shipment, Inventory – Inventory Adjustment, Stock Ledger, Sales Audit, Electronic Data Interchange (EDI), Application Program Interface (API) - Subscription/Transcription, Oracle RETL (Extract Download and Upload), Retail Selling Price RIB message to communicate RSP and Promotion Price changes from peer systems to RMS. PSITE TRAININGS / CONVENTION ATTENDED: PSITE Annual Regional Assembly and Lecture on the INFORMATION SECURITY July 2019 PSITE National Convention 2019 February 2019 Them: Re-thinking IT Education towards Global Competitiveness and Quality Outcomes PSITE 15th National Conference of Information Technology Education October TECHNOPRENEURSHIP and Design Thinking Seminar October 2017 2017 Conducted Training: Speaker of the Seminar : Oracle BI Publisher (Cloud Computing) October 2017 IT TRAININGS ATTENDED: Onshore: Netherlands, Europe InterSpec Application (Client Owned) – Part 1 InterSpec Application (Client Owned) – Part 2 June September 2008 2008 November October October September September August August 2016 2016 2016 2016 2016 2016 2016 July June June 2016 2005 Offshore: Philippines Oracle HCM Cloud - Global Human Resources Oracle HCM Cloud - HCM Extracts & BI Publisher Oracle HCM Cloud – Reporting and Analytics R12.x Oracle Receivables Management Fundamentals R12.x Oracle Payables Management Fundamentals R12.x Oracle General Ledger Management Fundamentals R12 E-Business Suite Essentials for Implementers DevOps 2016 Worksoft Certify Essentials Oracle Retail Batch (PRO-C) Development & Standards Oracles Sales Cloud Oracle Retail Forms Development & Standards Oracle Retail PL/SQL Development & Standards Java February May – June May Sept – Oct 2016 2005 2005 2004 CERTIFICATIONS: Microsoft Certified Professional (MCP) Oracle Global Human Resources Cloud 2016 Certified Implementation Specialist WORK EXPERIENCES: June 2017 to December 2019 Christ The King College Dean, College of Computer Studies/ School Administrator Experienced as a School Administrator – Dean in the College of Computer Science. o Created a new Computer Science Curriculum based from the CMO No. 25 Series of 2015 as per CHED standard. o Created OBE learning program syllabus based from the new curriculum and lesson plans. o Directly coordinates plans and initiatives with the School Administrator- VP of Academic Affairs / President. o Created SWOT Analysis for the College of Computer Science program and generated a Departmental Strategic Plan, School Improvement Plan, Faculty Development Plan and complied CHED requirements. o Created an OJT manual based from the CHED Memorandum Order No. 104 series 2017 o Upgraded the Computer Laboratory facilities such as computers, internet and room facilities with LED monitors. o Teach students for major subjects like programming, database management, systems analysis and design, workshops. o Coach students for any queries they may have like innovations, designs, programming or any issues they may have encountered. o Manages faculties and students in the Computer Science department. Attends school administrators’ meetings, enrollments and seminars. Sep 2004 to Dec 2016 Accenture, Inc. Application Developer Specialist/ Software Engineering Team Lead Retailer Client in Europe (Spain) Experienced in the Project Management in Development Area. o Performed a Detailed Tasks Tracker to ensure the daily tasks of respective developers met the target end schedule and within budget. o Performed a Project Workplan that will be uploaded to PWA to help track the development status of each developers tasks within the Project. o Performed the daily tracking of development modules, such as technical design, new or modified codes, Unit Testing deliverable via daily meetings ensuring all developers issues raised were addressed to avoid development downtime. o Reviewed and approved development modules, designs, testing deliverable within the development area ensuring quality in all modules being developed by adhering to the development standards set in the project. o Reviewed and validated P2 estimates, High Level Planning coordination with the Mobilization Team if there’s a need for an additional hour/resources or an excess to the estimates. o Performed the preparation of the Kick-Off Presentation, arranged the Functional KT schedule with the counterparts, reservation of rooms. o Performed the Daily Status Report for the Project Managers, Account Lead and to all Project members. Experienced in the Solution Development capacity for Projects and Service Improvement demand. o Created and modified Functional/Technical and Detailed Designs in accordance with the functional specifications given by the clients. o Developed source codes based on the design specifications and established standards. o Completed deliverable within budget and schedule but still ensuring quality of deliverable. o Identified issues in Functional Design specification and technically propose resolution to it. o Created and executed component test and unit test plans to verify that all requirements in the functional designs are covered/implemented in the code and meet performance requirements. o Modified source codes based on the design specifications and established standards. Retailer Client in Europe (Netherlands) Experienced in the Solution Management, a Solution Matter Expert (SME) of InterSpec Application. o Handled Project Work Order by performing the impact analysis, reviewing High Level Estimates and providing estimates to Project Managers. o Exposed to different Application Maintenance activities, like attended CAB (Change Approval Board) – for project/release gate/exit meetings, decide if go or no-go, ensuring all changes were met with high quality standard to prevent/minimize defects. Assists team members for the Monthly Application Maintenance for any issues they were encountering. o Reviewed and approved test scripts delivered within the development area. o Constantly helped develop and coached team mates by providing Knowledge Transfer for any new System Functionality. Created Work Instructions to serve as the team members guide for any issues raised by the system users. o Liaised with Project Managers and Functional Teams to discuss and review project-related requirements, solutions and estimates. o Provided support on issues in Application Design work and escalated any unresolved issues o Attended incident tickets/service requests raised by the system users. o Attended to any queries from Delivery Management onshore. Experienced in the IT Management processes such as Incident Management, Service Request and Problem Management in Oracle Supply Chain Management. Ensuring all incidents/service requests met with their respective SLAs with high quality solutions. o Responsible for quality and content of designs and developments delivered in a specific solution area by reviewing technical and detailed designs/scripts using Peer review checklists ensuring that all deliverable are thoroughly and successfully tested in the test environments before implementing it to to the production. o Performed Status Reporting as well as Risk and Issue Management. o Attended incidents, service requests raised by the system users by resolving incident issues they are encountering and met SLAs. o Created Work Instructions, Checklists, and any documentations like Landscape diagram for System Interfaces (Inbound and Outbound), Contact List, etc., that have been used for resolving incident issues raised by the system users. o Consolidated re-occurring incident issues to generate Permanent or Workaround solutions. o Performed as Project Quality Coordinator by tracking Skills Matrix, implementing Knowledge Transfer Processes and other quality processes that will improve the quality within the solution area. Retailer Client in Australia and South Africa (AU/SA) Experienced in Project Development/Support by building, customizing, functional/technical designing and unit testing Of Oracle RMS (Retail Merchandising System). Ensuring all deliverables with high quality by adhering to the development standard set in the project. o o o o o o Updated the Functional/Technical and Detailed Designs in accordance with the functional specifications given by clients. Created Detailed Designs in accordance with the functional specifications given by clients. Developed source codes based on the design specifications and established standards. Used a data model given by client as database reference. Created and executed component test and unit test plans to verify that all requirements in the functional designs are covered/implemented in the code and meet performance requirements within budget and schedule but still ensuring quality of deliverable. Maintained and fixed application defects to keep them performing in accordance with the technical and functional specifications. Implemented configuration changes to meet both functional and technical requirements, maintained and fixed application defects to keep them performing in accordance with technical and functional specifications. o Facilitated brownbag sessions to provide both technical and functional knowledge needed for the project. o Identified/Raised issues in Functional Design and technically proposed resolutions/countermeasures during build/fix to team lead immediately. Followed-up on the open issues to team lead and ensure that it should be raised until closure. o o Attended queries for less-experienced team members to prevent downtime. o Get, Checked-out and Checked-in the source codes from/into PVCS Repository and assigned Application Version label. Telecommunication Client in Japan This project includes database and software management with the various tasks such as migration of source codes into different environments, storing of source codes into PVCS with the version label in accordance of Software Configuration Management and maintaining of database schemas. o o o o o o Migrated modules for AbInitio CAP ETL and MIGRATION teams. Created Oracle database tables, views, triggers and indexes. Created UNIX and Oracle users. Modified a shell scripts for auto-migration process. Checked-in source codes into PVCS Repository and assigned Application/Environment Version label. Made detailed Migration Procedure. Oct 2002 to AM7 COMPUTER SHOP Manager / Proprietress Feb 2005 Experienced in establishing and managing a Computer Shop. o Assembled and troubleshoot computers. o Designed and configures Network and ISP. o Provided training for the new staff in troubleshooting and software installations. o Provided different setup and installation procedures. o Provided operation standards for the staff. o Handled Financial and Operation Management. Feb 1998 to Fujitsu Computer Products, Phils. Systems Engineer/ Feb 2002 Oracle System Administrator Environment: Oracle RDBMS, UNIX, GLOVIA, SCOPE, RHYTHM, Interface GLOVIA to MILACL System. Experienced in the GLOVIA System Implementation used in the company end to end from Production Planning to Logistics (Product Delivery). Electronic (HDD) Manufacturing Company o o o o o o o o o o o Made General Purchase and General Ledger Database. Daily monitoring of GLOVIA System free space and usage by checking the oracle midnight processes if all are successfully processed using UNIX. Created/updated user accounts in Glovia system. Backup system data using UNIX if there were problems during the back-up midnight process and if there were requests from the superior. Daily backup of GLOVIA System data from Server to DAT-Tape using UNIX. Supports users in printing of Stock Ledger from GLOVIA System using UNIX if there were any delays in printing. Installation of Scope & Rhythm Systems and troubleshoot system problems. Troubleshooting and checking problems in transferring data from Milacl to Scope System & from MILACL to GLOVIA System. System testing and implementation of new/updated functions of GLOVIA System. Provided education to users for the GLOVIA System functions. Provided counter measure on system issues as request by users. o o o o o o o o o o o o Apr to Dec 1997 Imported and generated new/update functions of GLOVIA System. Assists users in performing their monthly jobs in Glovia System. Modified shell scripts for batch processes. Created computers location MAP of the manufacturing using VISIO. Installed and troubleshoot Operating Systems, Microsoft Office and network configuration to various computer terminals in the manufacturing. Handled PC Security, Fixed Assets for Computer Peripherals Created and updated manuals of GLOVIA system that will be used in educating users. GLOVIA System support in Planning, Production Control, Purchasing, Warehouse, Manufacturing, Logistics and Shipping Sections. Made Cognos reports requested by GLOVIA users. Made daily, weekly and monthly Monitoring Report of Delayed Purchasing system transactions. Acquainted with CMMI Level 5 quality procedures and BS7799 safety procedures. Person-In-Charge (POC) in ISO-14001 Environmental Standard. Automated Technology, Phils. Production (Semiconductor) Logistics Coordinator Experienced in supervising operations to different Lines in a Semiconductor company. o Supervise operators to different Lines by monitoring the production output, help and coach team members if there’s any incident that will incur issues/risks to the operation. o As Material Handler, made daily Work-In Process (WIP) inventory and input it to PROMIS System and directly report it to the Manager through meetings. o Made Weekly and Monthly Report for the Production Output in the Line. o Made Forms and Purchase Orders for the materials that will be used in the Line. CHARACTER REFERENCES: MELISSA FRANCISCO Contact #: (+63) 936-0638946 ckccalbayog@yahoo.com SECRETARY OF THE PRESIDENT Christ the King College Calbayog City, Samar, Philippines PAULYN ANN C. MANUEL Contact #: (+63) 917-8273126 paulynann08@gmail.com SENIOR SOFTWARE ENGINEER Accenture, Inc. Metro Manila, Philippines ALVIN ARPON Contact #: (+63) 917-8923278 alvinarpon12@gmail.com CHANGE MANAGER IBM Solutions Delivery, Inc. Metro Manila, Philippines JENNIFER BIANES Contact #: (+974) 301-447378 jennifer.bianes@wsp.com H&S CONSULTANT WSP Qatar