ANSI/INFOCOMM 10:2013 Audiovisual Systems Performance Verification ANSI/INFOCOMM 10:2013 ANSI/INFOCOMM 10:2013 Audiovisual Systems Performance Verification InfoComm International Standard ICS 33.160 2013-12-20 Abstract This Standard provides a framework and supporting processes for determining elements of an audiovisual system that need to be verified; the timing of that verification within the project delivery cycle; a process for determining verification metrics, and reporting procedures. Consultants, integrators, manufacturers, technology support staff, owners, third-party commissioning agents, and architects who have verification processes in place can integrate those existing processes into the framework this Standard provides, adding customized items to those already defined in the Standard. Keywords audio, audio performance, audio system, audio/video performance, audiovisual integration, audiovisual system, AV operations, AV system installation, AV system serviceability, cable labeling, cable management, cable termination, contrast ratio, control, control performance, documentation, electrical, evaluation, information technology (IT), measurement, metrics, network, PoE, procedures, verification, video, video performance, visual system, wireless microphone, wireless system operation Disclaimer The application of this Standard is strictly voluntary. InfoComm International recommends its use but does not assume responsibility for misinterpretation or misapplication. InfoComm International does not assume liability for disputes resulting from the non-conformance to this Standard. Conformance does not imply certification of a system. Copyright ® © 2013 by InfoComm International . This Standard may not be reproduced in whole or in part in any form for sale, promotion, or any commercial purpose, or any purpose not falling within the provisions of the U.S. Copyright Act of 1976, without prior written permission of the publisher. For permission, address a request to the Director of Standards, InfoComm International. © 2013 by InfoComm International® Licensed to purchaser. Single user license only. Copying and networking prohibited. ISBN: 978-0-939718-36-8 ANSI/INFOCOMM 10:2013 2013-12-20 Foreword This Standard provides a framework and supporting processes for determining elements of an audiovisual system that need to be verified, the timing of that verification within the project delivery cycle, a process for determining verification metrics, and reporting procedures. As audiovisual systems have increased in complexity, the chances of misconfiguration, improper installation, and failure to conform to project requirements increase. Managing expectations and verifying conformance with stated project requirements of audiovisual (AV) systems is the major goal of this Standard. While many organizations have internal processes and verification procedures, there is an industry-wide need to utilize project documentation along with this Standard to identify elements within an AV system that require measurement and verification. Use of this Standard supports a comprehensive, systematic, and practical approach to verifying performance of AV systems. This Standard requires that project documentation has been created for the project being verified. Documentation will vary from project to project and the standard does not prescribe the nature and extent of the project documentation. Conformance to the Standard is not possible without project documentation. This Standard assumes that a project owner’s operational specifications have been established in the system/project documentation. This Standard does not provide a “one size fits all” verification pathway, but a means to enable the user of the Standard to develop a project-specific list of system performance verification items based on performance requirements defined in the project’s documentation. Being able to assess the performance of the audiovisual system based on what was defined in the project’s documentation should reduce dissatisfaction at the end of the project. Using the Standard, consultants, integrators, manufacturers, technology support staff, owners, thirdparty commissioning agents, and architects who have system performance verification processes in place can integrate those existing processes into the framework this Standard provides, adding customized items to those already defined in the Standard. Benefits of using this Standard are not limited to but include: Ability to streamline verification tests and reporting; Providing a verifiable outcome; Creating a common language between all parties; Aligning outcome and performance expectations at an early stage in the project; Creating reporting that completes the project documentation; and Reducing project risk through early identification of problems, thereby reducing the likelihood of remedial work. This Standard should be used in conjunction with ANSI/INFOCOMM 2M-2010 Standard Guide for Audiovisual Systems Design and Coordination Processes as well as other relevant performance standards. About InfoComm International ® InfoComm International is the leading non-profit association serving the professional AV communications industry worldwide. Founded in 1939, the association offers industry expertise and market research serving press and others seeking information about the industry. Through activities that include trade shows, education, certification, government relations, outreach, and information services, InfoComm promotes the industry and enhances members’ ability to conduct business successfully and competently. InfoComm International is the ANSI Accredited Standards Developer (ASD) dedicated to the dissemination of the knowledge of audiovisual systems performance parameters. © 2013 by InfoComm International® Page ii ANSI/INFOCOMM 10:2013 2013-12-20 About ANSI The American National Standards Institute, Inc. (ANSI) is the national coordinator of voluntary standards development and the clearinghouse in the United States for information on national and international standards. An American National Standard implies a consensus of those substantially concerned with its scope and provisions. Consensus is established when, in the judgment of the ANSI Board of Standards Review, substantial agreement has been reached by directly and materially affected interests. Substantial agreement means much more than a simple majority, but not necessarily unanimity. Consensus requires that all views and objections be considered and that a concerted effort be made toward their resolution. The use of an American National Standard is completely voluntary. Its existence does not in any respect preclude anyone, whether he or she has approved the standard or not, from manufacturing, marketing, purchasing, or using products, processes, or procedures not conforming to the standard. InfoComm International Standards Development InfoComm International maintains a Standards Steering Committee that provides oversight to the standards development task groups responsible for specific standards. The Steering Committee reports to the InfoComm International Board of Directors, whose approval is required before standards may be submitted to ANSI. © 2013 by InfoComm International® Page iii ANSI/INFOCOMM 10:2013 2013-12-20 InfoComm International Standards Program Developers At the time of this Standard’s development and approval, contributors’ names and affiliations are as shown: Audiovisual Systems Performance Verification Standard Task Group Matthew Silverman, CTS, PMP, George Mason University, Moderator John Bailey, CTS-D, CTS-I, Whitlock Jason Brameld, BSc (Hons) ARCS, MInstSCE, PTS Consulting, LLP Greg Bronson, CTS-D, Cornell University Paul Depperschmidt, CTS, Cisco Richard Derbyshire, CTS, Shen Milsom & Wilke, LLC Dan Doolen, MS, ISF-C, CQT, University of Illinois Tristan Gfrerer, Google, CTS, BEng (Hons) Mike Izatt, CTS-D, Spectrum Engineers, Inc. Thomas Kopin, CTS, ISF-C, Kramer Electronics USA Richard Morrison, CTS, Prince2, CPEng, BE (Computer Systems), Norman Disney & Young Mike Quinn, BEng, CEng, MIET, CTS-D InfoComm International Standards Steering Committee Matthew Silverman, CTS, PMP, George Mason University, Chair Jason Antinori, CTS-D, TELUS David Barnett, CTS-D, The Sextant Group Michael Bialas, CVE, ITIL, Anadarko Petroleum Corporation Jason Brameld, BSc (Hons) ARCS, MInstSCE, PTS Consulting, LLP Joy Caspar, CTS, Real Time Services Richard Derbyshire, CTS, Shen Milsom & Wilke, LLC Ratnesh Javeri, CTS-D, Innovative Systems & Solutions Pvt. Ltd. Jeffrey Lipp, CTS-D, Lipp AV Design, Inc. Peter Pekurar, Christie Digital Systems USA, Inc. Peter Swanson, CTS, AMX Australia Read Wineland, CTS, Biamp InfoComm International Staff David Labuskes, CTS, RCDD (Executive Director and CEO) Joseph Bocchiaro III, Ph.D., CStd, CTS-D, CTS-I, ISF-C (Vice President of Standards and Industry Innovations) Aron Abrams (Standards Resources Coordinator) Jessica Drennon (Standards Development Coordinator) Ann E. Brigida, CTS, AStd (Director of Standards) The task group would like to thank the following organizations for providing documentation samples: Compass Group George Mason University Northeastern University proAV, UK Pro AV Solutions, Australia Providence University PTS Consulting Partners LLP Sharp’s Audio Visual, Canada Whitlock © 2013 by InfoComm International® Page iv ANSI/INFOCOMM 10:2013 2013-12-20 Table of Contents Abstract ............................................................................................................................................. i Keywords .......................................................................................................................................... i Disclaimer ......................................................................................................................................... i Copyright ........................................................................................................................................... i Foreword ...........................................................................................................................................ii About InfoComm International ..........................................................................................................ii About ANSI ...................................................................................................................................... iii InfoComm International Standards Development ............................................................................ iii InfoComm International Standards Program Developers ................................................................iv 1 2 3 4 5 6 7 Scope, Purpose, and Application ............................................................................................. 7 1.1 Scope................................................................................................................................. 7 1.2 Purpose ............................................................................................................................. 7 1.3 Application ......................................................................................................................... 7 1.4 Exceptions ......................................................................................................................... 8 Referenced Publications ........................................................................................................... 9 2.1 Normative References ....................................................................................................... 9 2.2 Informative References ..................................................................................................... 9 Definitions ............................................................................................................................... 10 3.1 Abbreviations ................................................................................................................... 10 3.2 Definitions ........................................................................................................................ 10 Verification Framework ........................................................................................................... 11 4.1 Overview .......................................................................................................................... 11 4.2 Implementation ................................................................................................................ 11 Verification Item Selection Process Group ............................................................................. 12 5.1 Overview .......................................................................................................................... 12 5.2 Implementation ................................................................................................................ 13 5.3 Reference Verification Items ........................................................................................... 13 5.4 Functional Categories...................................................................................................... 14 5.5 Verification Phases and Milestones ................................................................................ 16 5.6 Verification Phases Implementation ................................................................................ 17 Verification Metric Selection Process Group .......................................................................... 17 6.1 Overview .......................................................................................................................... 17 6.2 Selection Process Implementation .................................................................................. 17 Performance Verification Process Group ............................................................................... 19 7.1 8 Implementation ................................................................................................................ 19 Verification Reporting Process Group .................................................................................... 19 8.1 Overview .......................................................................................................................... 20 8.2 Reporting Format and Implementation ............................................................................ 20 © 2013 by InfoComm International® Page v ANSI/INFOCOMM 10:2013 2013-12-20 9 Reference Verification Items by Functional Category and Verification Phase ....................... 22 9.1 Audio System Performance Reference Verification Items .............................................. 22 9.2 Video System Performance Reference Verification Items .............................................. 25 9.3 Audio/Video System Performance Reference Verification Items .................................... 27 9.4 Cable Management, Termination, and Labeling Reference Verification Items ............... 28 9.5 Control Performance Reference Verification Items ......................................................... 30 9.6 System and Record Documentation Reference Verification Items ................................. 31 9.7 Electrical Reference Verification Items............................................................................ 33 9.8 Information Technology Reference Verification Items .................................................... 34 9.9 Operations and Support Reference Verification Items .................................................... 36 9.10 Physical Environment Reference Verification Items .................................................... 37 9.11 Physical Installation Reference Verification Items ....................................................... 38 9.12 Serviceability Reference Verification Items ................................................................. 40 9.13 Wireless Reference Verification Items ......................................................................... 40 10 Acknowledgment of Conformance to the Standard ............................................................ 41 11 Annexes .............................................................................................................................. 42 11.1 Annex 1: Master List of Reference Verification Items by Verification Phase .............. 42 11.2 Annex 2: Table of Figures ............................................................................................ 49 11.3 Annex 3: Bibliography .................................................................................................. 50 © 2013 by InfoComm International® Page vi ANSI/INFOCOMM 10:2013 2013-12-20 1 Scope, Purpose, and Application 1.1 Scope 1.1.1 This Standard provides a comprehensive evaluation framework and associated processes to verify functionality and performance of an audiovisual system in accordance with the system’s project documentation. The Standard identifies the timing of verification; a list of reference items to be considered, delineated by their function as related to the system; a process for determining verification metrics; and reporting procedures. 1.1.2 This Standard identifies audiovisual system performance-evaluation requirements for the following 13 functional categories: Audio Performance Video Performance Audio/Video Performance Cable Management, Termination, and Labeling Control Performance Electrical Information Technology Operations and Support Physical Environment Physical Installation Serviceability Wireless System and Record Documentation 1.2 1.2.1 1.3 Purpose The purpose of this Standard is to provide a framework for the verification and reporting of the performance of an audiovisual system based on the requirements specified in the system’s project documentation. The Standard defines 160 potential verification items; a process for determining which items are germane to the project and a way to incorporate additional items; a process for defining the evaluation metrics for verification; a process for verifying the items; and a process for how and when to report those results. Application 1.3.1 This Standard can be utilized by all parties involved in the audiovisual system installation process including consultants, integrators, manufacturers, technology support staff, owners, third-party commissioning agents, and architects to verify the performance of audiovisual systems throughout the integration process. 1.3.2 Planning for the use of this Standard should begin with the project’s initiation. The framework provided by this Standard should be integrated into the project’s project management and/or quality management processes. For organizations that have existing project management and/or quality management programs, the framework provided by this Standard can be integrated into existing processes. Conformance to the Standard shall require that all requirements of the Standard are included; this Standard does not provide for partial conformance. © 2013 by InfoComm International® Page 7 ANSI/INFOCOMM 10:2013 2013-12-20 1.3.3 This Standard is aligned with ISO 21500:2012:Guidance on project management, where the activities of this Standard take place within the Implementing, Controlling, and Closing process groups. The Standard is aligned with ANSI/INFOCOMM 2M-2010, Standard Guide for Audiovisual Design and Coordination Processes, where the activities of the Standard take place within the construction phase. For projects where it is known that this Standard is being implemented at project initiation, it is recommended that users of this Standard begin planning for conformance to the Standard at that time. Figure 1 – Illustration of Implementation Phases 1.3.4 1.4 This Standard can be applied to any size (scope and/or value) audiovisual system as long as its project documentation clearly cites (and completes) a project-specific verification list during initiation and then subsequently documents verification through the project phases. Exceptions 1.4.1 Specific measurement metrics This Standard does not provide measurement metrics for any defined reference verification items in Section 9. Metrics (beyond pass/fail) should be determined by following the process in section 6.2 of this Standard. 1.4.2 Measurement methodology This Standard does not prescribe any specific methodology for achieving the required metrics. Comparable measurement techniques and methods exist in many cases, and the user of this Standard shall choose a method by using the metrics selection process hierarchy as defined in Section 7 of this Standard once a project-specific reference verification item is identified. 1.4.3 This Standard does not include prescription for corrective action. 1.4.4 In addition, this document is not designed as a technical training manual or roadmap for specific actions. It is expected that all parties using this Standard have or will obtain the necessary training and experience through other means. © 2013 by InfoComm International® Page 8 ANSI/INFOCOMM 10:2013 2013-12-20 2 Referenced Publications 2.1 2.1.1 2.2 2.2.1 Normative References There are no normative references for this Standard. Informative References The following publications contain information that supports the design and application of this Standard, but are not required provisions of the Standard: American National Standards Institute. 2005. ANSI E1.8-2005 Entertainment Technology – Loudspeaker Enclosures Intended for Overhead Suspension – Classification, Manufacture and Structural Testing. New York, NY: American National Standards Institute. rd Churcher, David. 2012. BSRIA Design Framework for Building Services. 3 ed. Berkshire, UK: The Building Services Research and Information Association. InfoComm International®. 2009. ANSI/INFOCOMM 1M-2009 Audio Coverage Uniformity in Enclosed Listener Areas. Fairfax, VA: InfoComm International®. InfoComm International®. 2010. ANSI/INFOCOMM 2M-2010 Standard Guide for Audiovisual Design and Coordination Processes. Fairfax, VA: InfoComm International®. InfoComm International®. 2011. ANSI/INFOCOMM 3M-2011 Projected Image System Contrast Ratio. Fairfax, VA: InfoComm International®. InfoComm International®. 2012. ANSI/INFOCOMM 4:2012 Audiovisual Systems Energy Management. Fairfax, VA: InfoComm International®. InfoComm International®. 2009. AV Installation Handbook. 2 International®. nd ed. Fairfax, VA: InfoComm InfoComm International®. 2012. AV Implementation Handbook. Fairfax, VA: InfoComm International®. International Organization for Standardization. 2012. ISO 21500:2012 Guidance on project management. Geneva, Switzerland: International Organization for Standardization. Royal Institute of British Architects. 2007. RIBA Outline Plan of Work. London, UK: RIBA Publishing. Schluter, Bob. 2002-2010. Controlling the Temperature Inside Equipment Racks. Fairfield, NJ: Middle Atlantic Products. © 2013 by InfoComm International® Page 9 ANSI/INFOCOMM 10:2013 2013-12-20 3 Definitions As used in this document, “shall” and “must” denote mandatory provisions of the Standard. “Should” denotes a provision that is recommended, but not mandatory. For the purposes of this Standard, the following definitions and abbreviations apply: 3.1 Abbreviations 3.2 Definitions AHJ AV DSP EDID HDCP ID IP IEEE IEEE 802 IT OEM PDF QoS PoE SPL SSID TX UPS Authority Having Jurisdiction Audiovisual Digital Signal Processing Extended Display Identification Data High-bandwidth Digital Content Protection Identification (alternative: remove abbreviation in body text) Internet Protocol Institute of Electrical and Electronics Engineers Wired and Wireless Ethernet Standards Suite Information Technology Original Equipment Manufacturer Adobe™ Portable Document Format Quality of Service Power over Ethernet Sound Pressure Level Service Set Identification Transmit Uninterruptable Power Supply Battery Management Plan: Documented plan for how batteries for battery powered devices will be recharged or replaced. Divisible Space: A single program space which can be divided into multiple program spaces through the use of movable walls. Endpoint: A source (e.g., computer, microphone, camera) or receiver (e.g., projector, display, recorder) device at a terminal point in the signal flow of an audiovisual system. Invasive: References a test procedure type, which requires special configuration of the systems and their configuration to enable the test to be completed outside of normal operating procedures. Metric: A criterion or set of criteria stated in quantifiable terms. Midpoint: A device within an audiovisual system (e.g., matrix switch, distribution amplifier, DSP, signal converter) through which an audiovisual signal from a source is routed to a receiver. Non-invasive: References a test procedure, which can be applied without any changes to the systems and/or configuration and is unlikely to affect another part of the system. Owner: A person or organization contracting the completion of the audiovisual system. Project Documentation: A group of documents specific to the project being verified that define scope, resources, and schedule. These documents contain all governance, contractual, process, and technical information related to the project being verified. © 2013 by InfoComm International® Page 10 ANSI/INFOCOMM 10:2013 2013-12-20 Record Documentation: Documentation that provides a record of the audiovisual system installation details at the completion of the project. This may include system schematics, equipment schedules, location drawings, etc. Record documentation is usually passed to the owner on completion to enable the system to be maintained. Regulatory Authority: The municipal, local, county, state, national, or international authority that has governance over the geographic location in which the system is being installed. May also be defined as Authority Having Jurisdiction (AHJ). System Verifier: The person using this Standard to verify an audiovisual system’s performance. User-facing Controls: Controls (e.g., knobs, buttons, switches) that are readily accessible by the user of the AV system that are not part of the defined user interface of the system. Verifier – see System Verifier 4 Verification Framework 4.1 4.1.1 Overview This Standard provides a customizable methodology that yields project-specific performance verification reporting for an audiovisual system. While there is an overarching methodology for the framework, there is no “one size fits all” approach when it comes to system performance verification. This framework is intended to be used with existing project and quality management processes implemented by the organization. Additionally, existing organizational verification processes can be adapted to be in conformance with the Standard. Verification Item Selection Process Group Verification Metrics Selection Process Group Performance Verification Process Group Verification Reporting Process Group Figure 2 – Framework Process Groups 4.2 Implementation 4.2.1 Implementation of the Standard requires that project documentation shall exist. If project documentation does not exist, then it shall be created prior to the application of this framework. 4.2.2 ANSI/INFOCOMM 2M-2010, Standard Guide for Audiovisual System Design and Coordination Processes, provides descriptions for audiovisual system project documentation and can be used as a guideline for creating project-specific documentation. 4.2.3 This Standard and ANSI/INFOCOMM 2M-2010 are complementary and not mutually exclusive. © 2013 by InfoComm International® Page 11 ANSI/INFOCOMM 10:2013 2013-12-20 4.2.4 Users of this Standard shall create a project-specific verification report at verification phases utilizing the processes outlined in this Standard. Workflow for the application of the Standard can be subdivided into four sequential process groups: 4.2.4.1 Verification Item Selection Process Group The first group defines the process for selection of verification items that are germane to the system. Selection is based on the performance requirements as defined in the project documentation. All reference verification items included in the reference verification list in this Standard may not be applicable to project-specific performance requirements. Additionally, the Standard provides for the ability to include project-specific verification items not defined in this Standard but defined by performance requirements in the project documentation. 4.2.4.2 Verification Metrics Selection Process Group The second group defines the process for selection of project-specific verification metrics for each item selected as defined in 4.2.4.1. The specific verification metric shall be based on the stated requirements in the project documentation and determined using relevant sources identified by the process outlined in this section. 4.2.4.3 Performance Verification Process Group The third group defines the process for completing the performance verification for the project. Performance verification shall occur multiple times throughout the project. During this process, testing of performance and conformance with metrics as defined in 4.2.4.2 will occur. 4.2.4.4 Verification Reporting Process Group The fourth group defines the process for issuance of a verification report based on the outcome of the system’s performance. Reports shall be issued multiple times during the project to provide the most up to date verification information as the project progresses. The verifier shall be required to acknowledge conformance to the Standard with each report issued. 5 5.1 Verification Item Selection Process Group Overview This process, as noted in 4.2.4.1, defines the means that will be utilized to determine which reference verification items will be included within the project-specific verification. The items selected serve as the basis for establishing metrics (4.2.4.2) and verifying the system’s performance. Verification Item Selection Process Group Verification Metrics Selection Process Group © 2013 by InfoComm International® Page 12 Performance Verification Process Group Verification Reporting Process Group ANSI/INFOCOMM 10:2013 2013-12-20 Figure 3 – Verification Item Selection Process in the Systems Performance Verification Process Flow 5.2 Implementation 5.2.1 The system verifier shall be responsible for conducting this process in consultation with all applicable stakeholders for the project. 5.2.2 Verification items shall be selected based on the information and requirements defined in the project documentation. 5.2.3 In all cases, items mandated by regulatory requirements shall be included. 5.2.4 The Standard provides a reference list of 160 potential verification items. Verification items are organized by both functional categories and verification phases. The functional categories group verification items by system function. The verification phases identify at what point in a project verification should take place. Certain items identified as reference verification items require verification during multiple verification phases. 5.2.5 The reference verification items provided shall not be regarded as an exhaustive list when a project’s documentation outlines the need for additional specific requirements or an organization’s processes require additional items. Provisions are made to include these additional verification items in the project-specific verification process and reporting. 5.2.6 To determine which verification items are required: 1) Review regulatory requirements relating to the audiovisual system (e.g., requirements for the system to respond to an emergency condition), identify applicable reference verification list items, and include these items on the projectspecific verification item list. 2) Review project documentation to determine specific performance requirements, identify applicable reference verification list items, and include these items on the project-specific verification item list. 3) Review manufacturer-provided information for equipment on the project, identify applicable reference verification list items, and include these items on the projectspecific verification item list. 4) Review remaining reference verification list items, identify all additional applicable verification list items which were not included in the project documentation but are necessary to ensure the system performs as specified and include these items on the project-specific verification item list. 5) Identify any specific client-/owner-required tests not already covered and include these items on the project-specific verification item list. 5.2.7 The above process shall be applied for each system on the project. 5.2.8 A separate verification list shall be completed for each system. 5.2.9 All reference verification items in the Standard shall be included in verification reports. Items identified as not applicable (N/A) shall be listed either in sequence or as a list at the end of the verification report. 5.3 5.3.1 Reference Verification Items Overview This Standard defines 160 reference verification items that exist within 13 functional categories, four verification phases, and two milestones. Although each reference © 2013 by InfoComm International® Page 13 ANSI/INFOCOMM 10:2013 2013-12-20 verification item exists within only one functional category, some items are included in multiple verification phases. A comprehensive reference verification list has been provided; however, specific projects may include systems, technology, or functional requirements that require additional verification items. Users of the Standard may add customized verification items to the items identified during the Verification Item Selection Process (see 4.2.4.1) and include additional tests that exceed items required in each functional category. A complete list of reference verification items identified by functional category and verification phase is found in Section 11. 5.3.2 Implementation 5.3.2.1 For consistency, users of this Standard shall maintain the exact numbering scheme for verification items as defined in this Standard. 5.3.2.2 For applications that require project-specific verification items, those items shall be numbered as PROJ-XXX where XXX is the incremental number of each additional projectspecific item, numerically starting with 100 (i.e., PROJ-100). 5.4 Functional Categories 5.4.1 Audio System Performance Verification items within this category verify the audio system’s performance, stability, and conformance to requirements provided within project documentation. Project-specific verification items that address capture, transformation, or reproduction of program audio or voice; audio signal management; acoustic environment; and loudspeaker operations shall be listed in this section. 5.4.2 Video System Performance Verification items within this category verify the video system’s performance, stability, and conformance to requirements provided within project documentation. Project-specific verification items that address capture, transformation, or reproduction of video; video signal management; and camera operations shall be listed in this section. 5.4.3 Audio/Video System Performance Verification items within this category verify linked audio and video system elements that cannot be separated due to their functional requirements. These items verify performance, stability, and conformance to requirements provided within project documentation. Projectspecific verification items that address linked audio and video system elements shall be listed in this section. 5.4.4 Cable Management, Termination, and Labeling Verification items within this category verify the workmanship for installation and management of all systems’ cabling, labels, and connections conformance to requirements provided within project documentation. Project-specific verification items that address site cabling, rack cabling, furniture cabling, and loose cables shall be listed in this section. The functional categories are defined as follows: In this context, “cable” refers to all cabling including fiber and copper (e.g., twisted pair, multicore, coaxial). 5.4.5 Control System Performance Verification items within this category verify the control system’s performance, usability, stability, and conformance to requirements provided within project documentation. Projectspecific verification items that address system communications, interface and control devices, mobile device integration, external system integration (e.g., life safety, security, environmental), automated system functions, and user interface operations shall be listed in this section. © 2013 by InfoComm International® Page 14 ANSI/INFOCOMM 10:2013 2013-12-20 5.4.6 System and Record Documentation Verification items within this category verify that the system’s project-specific record documentation has been completed. Any documentation should be delivered in electronic format wherever possible and practical. Project-specific verification items that address drawings and specifications, test reports, manuals, and acceptance reports shall be listed in this section. 5.4.7 Electrical Verification items within this category verify the system’s interaction with mains voltage distribution and DC power distribution within the system are in conformance with the regulatory authority and project documentation. Project-specific verification items that address power distribution, monitoring, and sequencing shall be listed in this section. This category specifically excludes testing of the building’s fixed electrical installation, which is deemed the responsibility of others as defined in the project documentation or by regulatory authority. 5.4.8 Information Technology Verification items within this category verify the Information Technology elements of the system perform, provide stability, and conform to requirements provided within project documentation. Project-specific verification items that address network integration and performance, IT systems integration, IT security, unified communications, and software licensing shall be listed in this section. This category specifically excludes testing of the owner’s information technology systems unless specified in the project documentation. 5.4.9 Operations and Support Verification items within this category verify that operational planning and handover of elements of the system have been conducted and conform to requirements provided within project documentation. Project-specific verification items that support planning for operations or address handover elements shall be listed in this section. 5.4.10 Physical Environment Verification items within this category verify that built elements that interact with a system perform and conform to requirements provided within project documentation. Projectspecific verification items that address structural reinforcement, lighting, enclosures, finishes, and other built elements shall be listed in this section. 5.4.11 Physical Installation Verification items within this category verify that the workmanship for installation of all the equipment within the system except cabling conforms to requirements provided within project documentation. Project-specific verification items that address containment, installation, security, and equipment cleanliness shall be listed in this section. 5.4.12 Serviceability Verification items within this category verify that the system is serviceable in conformance with the requirements provided within project documentation. Project-specific verification items that address system accessibility, access panels, and rack clearance shall be listed in this section. 5.4.13 Wireless Verification items within this category verify that all aspects of wireless audio, video, and control systems perform and conform to the requirements provided within project documentation. Project-specific verification items that address radio frequency, infrared, Bluetooth®, Digital Enhanced Cordless Telephony (DECT), and proprietary wireless systems shall be listed in this section. © 2013 by InfoComm International® Page 15 ANSI/INFOCOMM 10:2013 2013-12-20 5.5 Verification Phases and Milestones Figure 4 – Verification Phases and Milestones The verification phases and milestones are defined as follows: 5.5.1 Pre-Integration Verification items that take place prior to systems integration. These items will generally verify existing conditions or coordinated trades activities required for AV system installation (e.g., device enclosures, backing/blocking/framing). 5.5.2 Systems Integration Verification items that take place while the audiovisual system(s) is/are being integrated or built, including off-site and on-site work. These items will generally verify proper operation or configuration so that the system can function (e.g., equipment mounted level and plumb, phantom power, termination stress, AV rack thermal gradient performance). 5.5.3 Post-Integration Verification items that take place after the audiovisual system(s) has been completed. These items will generally verify system performance against verification metrics as defined in the project documentation (e.g., projected image contrast ratio, audio and video recording, control system automated functions). 5.5.3.1 Substantial/Practical Completion Verification milestone that indicates conditional acceptance of the project has been issued by the owner or owner's representative, acknowledging that the project or a designated portion is substantially/practically complete and ready for use by the owner, however some requirements and/or deliverables defined in the project documentation may not be complete. This milestone occurs at the end of the postintegration verification phase. 5.5.4 Closeout Verification items involved with closing out the project. These items will generally be related to documenting the As-Built/As-Is status of the system(s) and transfer of system software, among other (e.g., control system test reporting, As-Built drawings complete, warranties) items. 5.5.4.1 Final Acceptance Verification milestone that acceptance of the project has been issued by the owner or owner's representative, acknowledging that the project is 100% complete and all required deliverables, services, verification lists, testing, verification, and signoffs have been received, and all requirements defined in the project documentation have been satisfied and completed that occur at the completion of the closeout verification phase. No further project activity will take place after this milestone is verified. © 2013 by InfoComm International® Page 16 ANSI/INFOCOMM 10:2013 2013-12-20 5.6 Verification Phases Implementation 5.6.1 Certain verification items may need verification at multiple times during a project. 5.6.2 The reference verification items provided in this Standard define the verification phases at which those items should be tested. Where additional items are added on a projectspecific basis, these shall also be allocated a verification phase. 6 Verification Metric Selection Process Group Verification Item Selection Process Group Verification Metrics Selection Process Group Performance Verification Process Group Verification Reporting Process Group Figure 5 – Verification Metrics Selection Process Group 6.1 Overview 6.1.1 Once the verification items have been identified, each item shall require a pass/fail verification. 6.1.2 There are 16 (out of 160) specific verification items identified in this Standard that require a measurement in addition to pass/fail to validate performance. These verification items are identified in Section 9 item descriptions. The item descriptions include a sentence that reads, “This verification item shall require a metric to be verified.” 6.1.3 There are 11 (out of 160) specific verification items identified in this Standard that it is recommended include a measurement in addition to pass/fail to validate performance. These verification items are identified in Section 9 in the reference verification list item descriptions. The item descriptions include a sentence that reads, “This verification item should require a metric to be verified.” 6.1.4 This Standard does not identify the method or measure beyond pass/fail; this should be identified and defined by the user of the Standard. 6.2 6.2.1 Selection Process Implementation Each project-specific verification item that has been identified and requires a metric in addition to pass/fail shall follow this selection process: 1) Review client/owner’s key priorities – in terms of cost, quality, time, functionality, and performance. 2) Start with the best-case metrics for the given type of installation (e.g., general meeting room, boardroom, video conferencing, stadium). 3) Review metrics with owner, building designers and/or equipment manufacturers to confirm that best-case metrics are achievable. 4) Modify metrics to suit project and define target metrics for the project. © 2013 by InfoComm International® Page 17 ANSI/INFOCOMM 10:2013 2013-12-20 Figure 6 – Verification Metric Selection Factors 6.2.2 The sources of information that shall be referenced are indicated in order of importance in Figure 7 – Hierarchy of Metric Selection. In the case of conflict or variance between requirements, the higher listed item shall take precedence. 6.2.3 In all cases, regulatory authority requirements shall be adhered to. Regulatory Requirements Project Documentation National and International Standards Manufacturer Documentation Standard Guide Other ‘Best Practices’ Documentation Figure 7 – Hierarchy of Metric Selection © 2013 by InfoComm International® Page 18 ANSI/INFOCOMM 10:2013 2013-12-20 6.2.4 7 In many instances, best-case metrics may not be achievable as part of a system installation due to the existing or planned building environment. When conflict exists between the building environment and best-case metrics for the audiovisual system, a discussion should take place between the system verifier and the owner to determine an agreeable metric. Performance Verification Process Group Verification Item Selection Process Group Verification Metrics Selection Process Group Performance Verification Process Group Verification Reporting Process Group Figure 8 – Systems Performance Verification Process Group Flow 7.1 Implementation 7.1.1 This process shall be followed for performance verification in accordance with project documentation: 1) Prepare a. Identify parties responsible for verification and stakeholders who wish to be involved in the process. b. Identify when verification is to be performed. c. Identify invasive and non-invasive test procedures. d. Define methods of measurement and test equipment. 2) Execute a. Confirm system availability and provide notice prior to performing verification. b. Perform verification. 8 Verification Reporting Process Group Verification Item Selection Process Group Verification Metrics Selection Process Group Performance Verification Process Group Figure 9 – Verification Reporting Process Group Flow © 2013 by InfoComm International® Page 19 Verification Reporting Process Group ANSI/INFOCOMM 10:2013 2013-12-20 8.1 Overview 8.1.1 The system verifier shall provide reporting to the client/owner and/or the contractually identified stakeholder(s) throughout all verification phases of the project. At a minimum, the system verifier shall issue reports at the end of the pre-integration, integration, post integration, and closeout verification phases. 8.1.2 If project reports are issued only once per verification phase, the reports shall include the results of all project-specific verification items for that verification phase in a completed and documented manner to be considered in conformance with this Standard. 8.1.3 Reports may be issued multiple times per verification phase based on project requirements. When considered together, the reports shall include results of all projectspecific verification items for that verification phase in a completed and documented manner to be considered in conformance with this Standard. 8.1.4 If an event (e.g., change order, remediation work, audiovisual system design changes, building design changes, program scope change) causes a project-specific verification item to be verified additional times, the system verifier shall reissue the verification report for all project-specific verification items that have been verified again. 8.1.5 At the conclusion of the project, the system verifier shall issue a verification report for the final acceptance milestone. This report shall be cumulative and contain all required report elements and the results of all project-specific verification items that have been verified in all verification phases of the project. After the final acceptance report has been issued, no further reports shall be issued. This report shall be organized by the sequential verification phases. 8.2 Reporting Format and Implementation 8.2.1 The format of the report shall be either printed, electronic, or both. Electronically formatted reports shall be issued in a format that prevents subsequent editing. 8.2.2 Each issuance of the verification report shall include the following: 8.2.2.1 Report Header 1) 2) 3) 4) 5) Project name Name of system verifier Date of issuance of report Verification phase covered by report To whom the report is being issued 8.2.2.2 Project-specific verification items from the verification phase covered by the report 1) Verification item number 2) Verification item name 3) Verification item-defined metric (e.g., visual inspection, measure image contrast ratio of 7:1, SPL at least-favored listener measured at 80 dBSPL) 4) Verification item measurement result (if required – see section 6.1) 5) Verification item pass/fail result 6) Name of the verifier/party completing item 7) Date of the verification 8) Notes and comments (if necessary) © 2013 by InfoComm International® Page 20 ANSI/INFOCOMM 10:2013 2013-12-20 8.2.2.3 List of reference verification items not verified on this project for the verification phase covered by the report 8.2.2.4 Signed acknowledgment of conformance to the Standard as required in Section 10 8.2.3 The reports shall organize the verification items in the same categorical order as they are presented in the Standard. Verification items shall be ordered according to the following hierarchy: 1) Functional category 2) Item number 8.2.4 Optional elements may be included in the reporting that are required for the project. Items such as report version numbers, traceability, item descriptions, recommendations for remedial actions, and change logs may be included at the discretion of the system verifier or as required by project documentation. 8.2.5 In the event that the project is suspended or delayed indefinitely, a report shall be issued noting that the process cannot be continued, and all relevant and supporting files that are used to track, monitor, and/or note the verification process and status shall be transferred to the owner for future use. © 2013 by InfoComm International® Page 21 ANSI/INFOCOMM 10:2013 2013-12-20 9 Reference Verification Items by Functional Category and Verification Phase 9.1 Audio System Performance Reference Verification Items AP-100 AP-101 AP-102 AP-103 AP-104 AP-105 AP-106 AP-107 AP-108 AP-109 AP-110 AP-111 AP-112 AP-113 AP-114 AP-115 AP-116 AP-117 AP-118 AP-119 AP-120 AP-121 AP-122 AP-123 AP-124 AP-125 AP-126 AP-127 AP-128 AP-129 AP-130 AP-131 Emergency Muting Loudspeaker Zoning Alignment of Multiple Audio Source Levels Audio Buzz and Rattles Audio Routes AV Room Reverberation Time DSP Programming Loudspeaker Physical Alignment Loudspeaker Polarity Loudspeaker Time Alignment Phantom Power Loudspeaker Transformer Tap Setting Acoustical Ambient Noise Assistive Listening Devices Audio Coverage in Listener Areas Audio Dynamics Audio Level Exceeds Background Noise Level System Electronic Frequency Response Audio System Equalization for Spectral Balance Audio System Latency Audio System Speech Reproduction at Listener Positions Audio System Total Harmonic Distortion Conferencing Audio Levels Conferencing Echo Suppression Performance Loudspeaker Impedance Microphone Physical Alignment and Placement Microphone Gain Before Feedback Microphone Level Alignment Multi-channel Loudspeaker System Output Sound Masking Audio Reinforcement System Headroom Audio System Signal-to-Noise Ratio © 2013 by InfoComm International® Page 22 X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X ANSI/INFOCOMM 10:2013 2013-12-20 9.1.1 Audio System Performance Reference Verification Item Numbers and Descriptions AP-100 – Emergency Muting o Verify that any required muting or operational change of the installed sound system(s) has been made in accordance with local regulations in the event of a life safety or similar emergency. AP-101 – Loudspeaker Zoning o Verify that loudspeaker zones are wired as defined in the project documentation. AP-102 – Alignment of Multiple Audio Source Levels o Verify calibration of permanent audio system inputs such that the difference between any input signal level after the first common gain adjustment meets the requirements of the project documentation. This verification item should require a metric to be verified. AP-103 – Audio Buzz and Rattles o Verify that no audible noise caused by improper installation of any equipment provided in completed system(s) is present. AP-104 – Audio Routes o Verify that all audio routes are tested from endpoint to endpoint via the appropriate midpoint(s) for operation and routing as defined in the project documentation. AP-105 – AV Room Reverberation Time o Verify reverberation time meets the requirement defined in the project documentation. This verification item shall require a metric to be verified. AP-106 – DSP Programming o Verify that all DSP-based products have been programmed as defined in the project documentation. AP-107 – Loudspeaker Physical Alignment o Verify that loudspeakers are placed and aimed as defined in the project documentation. AP-108 – Loudspeaker Polarity o Verify that all loudspeakers have correct polarity as defined in the project documentation. AP-109 – Loudspeaker Time Alignment o Verify that loudspeaker time alignment performs as defined in the project documentation. This verification item shall require a metric to be verified. AP-110 – Phantom Power o Verify that phantom power is provided at the correct voltage and correct locations as defined in the project documentation. AP-111 – Loudspeaker Transformer Tap Setting o Verify the loudspeaker transformer tap setting in constant voltage systems is as defined in the project documentation. AP-112 – Acoustical Ambient Noise o Verify that the background acoustic noise levels within audiovisual spaces are within the required limits as detailed in the project documentation. This test is specifically related to ambient noise levels and not audio system quiescent noise, which is tested separately. This verification item shall require a metric to be verified. AP-113 – Assistive Listening Devices o Verify that all devices that are part of the assistive listening system have been tested as a complete end-to-end personal listening system. Verify that the assistive listening system complies with regulatory requirements and adheres to project documentation. This verification item should require a metric to be verified. © 2013 by InfoComm International® Page 23 ANSI/INFOCOMM 10:2013 2013-12-20 AP-114 – Audio Coverage in Listener Areas o Verify that coverage of the audio systems in listener areas meets the performance requirements as defined in the project documentation. ANSI/INFOCOMM 1M2009, Audio Coverage Uniformity in Enclosed Listener Areas should be used. Perform separate tests for all independent systems within the project, including but not limited to program sound, speech reinforcement, and show relay. This verification item should require a metric to be verified. AP-115 – Audio Dynamics o Verify use of audio dynamics, including but not limited to noise compensation, automatic gain control, gating, feedback suppression, compression, limiting, delays, and levelers meets the requirements defined in the project documentation. AP-116 – Audio Level Exceeds Background Noise Level o Verify that the audio level provided by the installed audio system exceeds the background noise level as defined in the project documentation. This verification item shall require a metric to be verified. AP-117 – System Electronic Frequency Response o Verify that the electronic frequency response of the audio system is as defined in the project documentation. This verification item shall require a metric to be verified. AP-118 – Audio System Equalization for Spectral Balance o Verify that the audio system equalization is in accordance with the acoustic response curves as defined in the project documentation. This verification item shall require a metric to be verified. AP-119 – Audio System Latency o Verify that audio system latency meets requirements defined in the project documentation. This verification item shall require a metric to be verified. AP-120 – Audio System Speech Reproduction at Listener Positions o Verify that the audio system provides speech reproduction (intelligibility) as defined in the project documentation. This verification item should require a metric to be verified. AP-121 – Audio System Total Harmonic Distortion o Verify that the total harmonic distortion of the installed audio system is as defined in the project documentation. This verification item shall require a metric to be verified. AP-122 – Conferencing Audio Levels o Verify that in a conferencing audio application, the incoming and outgoing audio levels are checked and adjusted in the system as defined in the project documentation. This verification item should require a metric to be verified. AP-123 – Conferencing Echo Suppression Performance o Verify that a system with conferencing capability performs at nominal operating levels in a full duplex mode with echo and latency performance as defined in the project documentation. AP-124 – Loudspeaker Impedance o Verify that all loudspeaker circuits have the correct impedance as defined in the project documentation. This verification item should require a metric to be verified. AP-125 – Microphone Physical Alignment and Placement o Verify proper alignment and placement of microphones in the system as defined in the project documentation. AP-126 – Microphone Gain Before Feedback o Verify that the speech reinforcement system is operating without feedback and at audio levels as defined in the project documentation. This verification item shall require a metric to be verified. © 2013 by InfoComm International® Page 24 ANSI/INFOCOMM 10:2013 2013-12-20 9.2 AP-127 – Microphone Level Alignment o Verify calibration of microphone inputs so that the difference between any input signal level after the first common gain adjustment meets the requirements of the project documentation. This verification item should require a metric to be verified. AP-128 – Multi-channel Loudspeaker System Output o Verify that the audio outputs of a multi-channel loudspeaker system are assigned correctly to designated outputs as defined in the project documentation. AP-129 – Sound Masking o Verify that audio system sound-pressure levels and equalization are adjusted to the level of sound masking as defined in the project documentation. This verification item shall require a metric to be verified. AP-130 – Audio Reinforcement System Headroom o Verify that the audio system is capable of performing above nominal operating levels without distortion as defined in the project documentation. This verification item shall require a metric to be verified. AP-131 – Audio System Signal-to-Noise Ratio o Verify audio system electrical signal-to-noise ratio meets the minimum levels defined in the project documentation. This verification item should require a metric to be verified. Video System Performance Reference Verification Items VP-100 VP-101 VP-102 VP-103 VP-104 VP-105 VP-106 VP-107 VP-108 VP-109 VP-110 VP-111 9.2.1 EDID Management Plan HDCP Management Plan Projected Display Physical Alignment Video System Pixel Failure Tolerance Image Geometry Displayed Image Performance Colorimetry Multiple Resolution Performance of Video Displays Projected Display Brightness Uniformity Projected Image Contrast Ratio Test Video Routes Video Camera Image and Operation X X X X X X X X X X X X X X X X X X Video System Performance Verification Item Numbers and Descriptions VP-100 – EDID Management Plan o Verify that the EDID (Extended Display Identification Data) management plan has been implemented as defined in the project documentation. VP-101 – HDCP Management Plan o Verify that the HDCP (High-bandwidth Digital Content Protection) management plan has been implemented as defined in the project documentation. © 2013 by InfoComm International® Page 25 ANSI/INFOCOMM 10:2013 2013-12-20 VP-102 – Projected Display Physical Alignment o Verify that the combined installation of projector and screen provides a displayed image that is correctly aligned to the active projection screen surface without misalignment unless an alternative condition is specified in the project documentation. VP-103 – Video System Pixel Failure Tolerance o Verify that all displayed images do not have pixel failures (bright or dead pixels) that exceed the requirements of the project documentation or the manufacturer’s specifications. This verification item shall require a metric to be verified. VP-104 – Image Geometry o Verify that all displayed images are correctly focused, have the correct image geometry and are free from distortion (e.g., stretching, keystone, barrel/pincushion). Any requirements for projection mapping or image shaping to unusual surfaces should be validated in accordance with the requirements of the project documentation. VP-105 – Displayed Image Performance o Verify that the components of the displayed image system(s) (projection or directview) perform(s) as required with relation to image size, viewing angles, sight lines, viewer locations and/or any other requirements as defined in the project documentation. VP-106 – Colorimetry o Verify calibration of all video displays to ensure they display colors uniformly to a common reference standard as defined in the project documentation. VP-107 – Multiple Resolution Performance of Video Displays o Verify that the system(s) accurately displays all resolutions required by project documentation on all displays within the system (i.e., no pixel shift, no geometric distortion, no artifacts from scaling, letterboxing, pillarboxing, or windowboxing). VP-108 – Projected Display Brightness Uniformity o Verify that the combined installation of projector and screen provides a display to the viewer that meets the requirements of the project documentation. This verification item shall require a metric to be verified. VP-109 – Projected Image Contrast Ratio o Verify that the system conforms to the appropriate viewing category as defined in the project documentation. The testing methodology in ANSI/INFOCOMM 3M2011 shall be used. The projected image contrast ratio shall be measured for all projected images within the system. This verification item shall require a metric to be verified. VP-110 – Test Video Routes o Verify that all video routes are tested from endpoint to endpoint via the appropriate midpoint(s) for operation and routing required by the project documentation. VP-111 – Video Camera Image and Operation o Verify that cameras, lenses, and pan/tilt systems operate as defined in the project documentation. Inspect the camera image through the full lens operation. © 2013 by InfoComm International® Page 26 ANSI/INFOCOMM 10:2013 2013-12-20 9.3 Audio/Video System Performance Reference Verification Items AVP-100 AVP-101 AVP-102 AVP-103 AVP-104 AVP-105 9.3.1 Emergency Communications Genlocking (Video Synchronization) Audio and Video Recording Audio/Video Sync Radio Frequency Television Distribution Source Testing X X X X X X X X Audio/Video System Performance Reference Verification Item Numbers and Descriptions AVP-100 – Emergency Communications o Verify that emergency communications systems properly receive inputs and information from other systems (including but not limited to life safety systems, security systems, and weather notifications), deliver appropriate notifications to target audiences, comply with regulatory requirements, and adhere to requirements defined in the project documentation. AVP-101 – Genlocking (Video Synchronization) o Verify that the video synchronization of the system is performing as defined in the project documentation. AVP-102 – Audio and Video Recording o Verify that audio and video signals are being routed to the recording device(s) and that the recording device(s) is operating correctly, as defined in the project documentation. AVP-103 – Audio/Video Sync o Verify that audio/video synchronization is maintained to ensure the proper time alignment of signals during playback at the point of user experience or transmission as defined in the project documentation. This verification item should require a metric to be verified. AVP-104 – Radio Frequency Television Distribution o Verify that the radio frequency and satellite intermediate frequency distribution systems provide all services to all endpoints as defined in the project documentation. This verification item shall require a metric to be verified. AVP-105 – Source Testing o Verify that the signal produced by a source typical of what will be used in normal operation of the system is routed through the system to applicable endpoints and produces the performance as defined in the project documentation. A test generator shall not be used for this verification item. © 2013 by InfoComm International® Page 27 ANSI/INFOCOMM 10:2013 2013-12-20 9.4 Cable Management, Termination, and Labeling Reference Verification Items CABL-100 CABL-101 CABL-102 CABL-103 CABL-104 CABL-105 CABL-106 CABL-107 CABL-108 CABL-109 CABL-110 CABL-111 CABL-112 CABL-113 CABL-114 CABL-115 CABL-116 9.4.1 Cable Bend Radius AV Connector Plate Input and Output Labeling AV Connector Seating AV Connector Verification AV Equipment Power Cable Management AV System Cable Labeling Cable Separation Cable Supports Cable Ties Cables Bundled by Type Cables Dressed Patch Panel Configuration Patch Panel Labeling Termination Stress AV Connector Plate Consistent Labeling AV System Cabling Verification Cable Length Required for Serviceability X X X X X X X X X X X X X X X X X X Cable Management, Termination, and Labeling Verification Item Numbers and Descriptions CABL-100 – Cable Bend Radius o Verify that cables are not bent beyond their minimum bend radius as specified in cable data sheet in order to maintain signal integrity as defined in the project documentation. Project documentation may state a larger radius to allow for a safety margin. CABL-101 – AV Connector Plate Input and Output Labeling o Verify that all AV connector plate inputs and outputs are labeled as defined in the project documentation. CABL-102 – AV Connector Seating o Verify that all AV connectors are correctly keyed, seated, and latched to respective connection points as defined in the project documentation. Conditions where physical parameters exceed the connector's ability to maintain full seating should be resolved as defined in the project documentation. CABL-103 – AV Connector Verification o Verify that all AV cable terminations are made securely and meet the recommendations of the connector and cable manufacturer(s), published standards, and requirements defined in the project documentation. © 2013 by InfoComm International® Page 28 ANSI/INFOCOMM 10:2013 2013-12-20 CABL-104 – AV Equipment Power Cable Management o Verify that all AV equipment power cables are managed as defined in the project documentation. Verify that cables are managed in a uniform and acceptable manner so as not to compromise safety/OEM warranty, AV signal quality, and/or future field service. CABL-105 – AV System Cable Labeling o Verify that all AV system cables are identified by a unique ID as defined in the project documentation. Verify that this unique ID is displayed permanently at both ends of the cable, is legible, and is positioned where it can be seen without undue disturbance. CABL-106 – Cable Separation o Verify that both site and rack cables have appropriate separation according to signal type and level as defined in the project documentation. CABL-107 – Cable Supports o Verify that all cables are supported throughout their lengths as defined in the project documentation. CABL-108 – Cable Ties o Verify that, where appropriate, cable ties are used to secure the cables, are correctly tensioned, and that the correct type of cable tie(s) is used as defined in the project documentation. CABL-109 – Cables Bundled by Type o Verify that cables are only bundled together when their construction, signal type, and signal level are compatible and will not cause measureable crosstalk or interference between cables. CABL-110 – Cables Dressed o Verify that cables are dressed to ensure that all rack and site cables are installed to provide serviceability, safety, and aesthetics as defined in the project documentation. CABL-111 – Patch Panel Configuration o Verify that all patch panels have been correctly wired and configured as defined in the project documentation. CABL-112 – Patch Panel Labeling o Verify that all patch panels have been labeled as defined in the project documentation. Verify that all labeling is machine-printed, consistent, durable, accurate, and legible. CABL-113 – Termination Stress o Verify that all cable terminations have been completed and adequately supported to minimize stress on the termination point and/or connector. CABL-114 – AV Connector Plate Consistent Labeling o Verify that AV connector plates have consistent labeling throughout the project as defined in the project documentation. CABL-115 – AV System Cabling Verification o Verify that all cabling is the correct type and routed correctly from point to point as defined in the project documentation. CABL-116 – Cable Length Required for Serviceability o Verify that sufficient cabling is available so the device can be placed in a serviceable location as defined in the project documentation. © 2013 by InfoComm International® Page 29 ANSI/INFOCOMM 10:2013 2013-12-20 9.5 Control Performance Reference Verification Items CON-100 CON-101 CON-102 CON-103 CON-104 CON-105 CON-106 9.5.1 Control System Communications Interfacing and Control of External Devices and Systems Mobile Device Integration System Response to Emergency Conditions Control System Automated Functions Control System User Interface Performance Control System Response Time X X X X X X X X X X X Control Performance Reference Verification Item Numbers and Descriptions CON-100 – Control System Communications o Verify that all control communications are tested from endpoint to endpoint via the appropriate midpoint(s) for operation and functionality as defined in the project documentation. CON-101 – Interfacing and Control of External Devices and Systems o Verify that AV control system interfaces to and from control systems provided by others conform to requirements as defined in the project documentation. CON-102 – Mobile Device Integration o Verify that mobile devices that are to be supported are integrated and operating as defined in the project documentation. CON-103 – System Response to Emergency Condition(s) o Verify that any required response of the installed audiovisual system(s) in the event of a life safety or similar emergency operates in accordance with local regulations and as defined in the project documentation. This item specifically excludes sound system response to an emergency condition, which is covered under item AP-100, Emergency Muting. CON-104 – Control System Automated Functions o Verify that all time-dependent or automated functions executed by the control system conform to requirements as defined in project documentation. CON-105 – Control System User Interface Performance o Verify that the control system is implemented in a manner consistent with the requirements as defined in the project documentation. CON-106 – Control System Response Time o Verify that the control system provides the user response time and maximum latency defined in the project documentation. This verification item should require a metric to be verified. © 2013 by InfoComm International® Page 30 ANSI/INFOCOMM 10:2013 2013-12-20 9.6 System and Record Documentation Reference Verification Items DOC-100 DOC-101 DOC-102 DOC-103 DOC-104 DOC-105 DOC-106 DOC-107 DOC-108 DOC-109 DOC-110 DOC-111 DOC-112 DOC-113 DOC-114 DOC-115 DOC-116 DOC-117 DOC-118 DOC-119 DOC-120 Final Inventory of AV Equipment Approval of Samples Delivered Product Against Samples Wireless Frequency Licensing Consultant’s Testing General Contractor’s Testing Integrator’s Testing Manufacturer’s Testing Owner’s Testing Third-Party Testing Substantial/Practical Completion As-Built Drawings Complete Audio System Test Reporting Control System Test Reporting Final Commissioning Report and System Turnover Required Closeout Documentation Software Licensing User Manuals Video System Test Reporting Warranties Final Acceptance X X X X X X X X X X X X X X X X X X X X X X X 9.6.1 System and Record Documentation Reference Verification Item Numbers and Descriptions DOC-100 – Final Inventory of AV Equipment o Verify that all equipment has been delivered as defined in the project documentation. DOC-101 – Approval of Samples o Verify that samples of all equipment to be used as defined in the project documentation have been submitted for approval. DOC-102 – Delivered Product Against Samples o Where samples of products have been required for approval, verify that the products that are delivered are the same and of the same quality. DOC-103 – Wireless Frequency Licensing o Verify that the correct and valid wireless frequency licensing permits have been obtained for legal operation of the system. DOC-104 – Consultant’s Testing o Verify that any consultant’s testing requirements defined in the project documentation have been performed and approved. © 2013 by InfoComm International® Page 31 ANSI/INFOCOMM 10:2013 2013-12-20 DOC-105 – General Contractor’s Testing o Verify that any general contractor’s testing requirements defined in the project documentation have been performed and approved. DOC-106 – Integrator’s Testing o Verify that any integrator’s testing requirements have been performed and approved as defined in the project documentation. DOC-107 – Manufacturer’s Testing o Verify that any manufacturer’s testing requirements defined in the project documentation have been performed and approved. DOC-108 – Owner’s Testing o Verify that any owner’s testing requirements defined in the project documentation have been performed and approved. DOC-109 – Third-Party Testing o Verify that any third-party testing requirements have been performed and approved as defined in the project documentation. DOC-110 – Substantial/Practical Completion o Verify that a conditional acceptance of the project has been issued by the owner or owner’s representative, acknowledging that the project or a designated portion is substantially/practically complete and ready for use by the owner, however some requirements and/or deliverables defined in the project documentation may not be complete. DOC-111 – As-Built Drawings Complete o Verify that a complete set of accurate as-built drawings indicating all AV devices, AV device locations, mounting details, system wiring and cabling interconnects, and all other details has been provided as defined in the project documentation. DOC-112 – Audio System Test Reporting o Verify that the audio system test report has been completed and issued as defined in the project documentation. DOC-113 – Control System Test Reporting o Verify that the control system test report has been completed and issued as defined in the project documentation. DOC-114 – Final Commissioning Report and System Turnover o Verify that the final commissioning report has been completed, issued to the proper entity, and accepted as defined in the project documentation. DOC-115 – Required Closeout Documentation o Verify that a complete set of as-built system documentation has been provided as defined in the project documentation. DOC-116 – Software Licensing o Verify that the usage and ownership rights have been assigned as defined in the project documentation. DOC-117 – User Manuals o Verify that manufacturer’s user manuals are delivered to the owner in a format defined in the project documentation (e.g., binders, PDFs), or dispose of the manuals in a responsible manner (recycling) if the owner specifies that they do not wish to receive the manuals. o Integrator- or programmer-created manuals and documentation shall be delivered to the owner in a format defined in the project documentation. DOC-118 – Video System Test Reporting o Verify that the video system test report has been completed and issued as defined in the project documentation. DOC-119 – Warranties o Verify that all warranties are activated and that all warranty details have been passed to the owner as defined in the project documentation. © 2013 by InfoComm International® Page 32 ANSI/INFOCOMM 10:2013 2013-12-20 9.7 DOC-120 – Final Acceptance o Verify that a final acceptance of the project has been issued by the owner or owner’s representative, acknowledging that the project is 100% complete, that all required deliverables, services, project-specific verification lists, testing, verification and signoffs have been received, and that all requirements defined in the project documentation have been satisfied and completed. Electrical Reference Verification Items ELEC-100 ELEC-101 ELEC-102 ELEC-103 ELEC-104 ELEC-105 ELEC-106 ELEC-107 ELEC-108 9.7.1 AV Equipment Connected to Proper Circuit Grounding/Earthing Mains Voltage Sub-Distribution Integrity Power Sources Power Sequencing UPS Operation DC Power Distribution Power Loss Recovery Power Monitoring X X X X X X X X X X X X X X Electrical Reference Verification Item Numbers and Descriptions ELEC-100 – AV Equipment Connected to Proper Circuit o Verify that all AV equipment is powered from the designated power circuit and outlet as defined in the project documentation. No additional (non-AV) equipment should be connected unless permitted in the project documentation. ELEC-101 – Grounding/Earthing o Verify that all elements of the AV system are correctly bonded to an electrical ground/earth in accordance with the requirements of the regulatory authority and as defined in the project documentation. ELEC-102 – Mains Voltage Sub-Distribution Integrity o Verify that all electrical sub-distribution systems provided by the AV contractor in equipment racks, furniture, and similar structures meet local regulatory requirements for electrical integrity. ELEC-103 – Power Sources o Verify that the sources of mains voltage AC power to be used for the supply of AV equipment are correct as defined in the project documentation and have been tested to the outlet in accordance with local electrical standards. ELEC-104 – Power Sequencing o Verify that the power sequencing of devices is correct as defined in the project documentation. ELEC-105 – UPS Operation o Verify that the uninterruptible power supply (UPS) is performing to the specifications as defined in the project documentation. © 2013 by InfoComm International® Page 33 ANSI/INFOCOMM 10:2013 2013-12-20 IT-100 IT-101 IT-102 IT-103 IT-104 IT-105 IT-106 IT-107 IT-108 IT-109 IT-110 IT-111 IT-112 IT-113 IT-114 IT-115 IT-116 9.8.1 Content Delivery Network IEEE 802 Wireless Security Network Bandwidth Network QoS (Quality of Service) Network Security Telephony Unified Communications AV IP Address Scheme IEEE 802 Wireless Networks PoE (Power over Ethernet) Network Topology Application Integration Enterprise Management Tools Identity Management Network Performance Under Full Functional Load Remote Access Remote Management X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X Closeout Post-Integration Systems Integration Information Technology Reference Verification Items Pre-Integration 9.8 ELEC-106 – DC Power Distribution o Verify that all DC powered devices are receiving the proper voltage and current for normal operation. ELEC-107 – Power Loss Recovery o Verify that the AV systems resume normal operation on the restoration of power following a hard electrical power outage. Power loss recovery shall include verification of the resumption state on power recovery. Resumption state shall be the control system start-up condition/start page (where applicable) and resetting all devices to a known state as defined in the project documentation. ELEC-108 – Power Monitoring o Verify power-monitoring equipment is working and reporting as defined in the project documentation. Power-monitoring equipment should be verified with a known electrical load where possible. If power-monitoring data is being collected for an energy management system, connectivity with the system should be verified. Information Technology Verification Item Numbers and Descriptions IT-100 – Content Delivery Network o Verify that the content delivery network (e.g., digital signage) is in place and provides the required connectivity for the required audio, video, and control systems. o Verify that all required content licensing has been acquired. © 2013 by InfoComm International® Page 34 ANSI/INFOCOMM 10:2013 2013-12-20 IT-101 – IEEE 802 Wireless Security o Verify that the wireless network is protected in accordance with the client/owner’s information security policies from unauthorized access and provides the required connectivity for the audio, video, and control systems. IT-102 – Network Bandwidth o Verify that the required network bandwidth is available for control, audio, video, and data as part of either a shared or a dedicated audiovisual network. IT-103 – Network QoS (Quality of Service) o Verify that the required Quality of Service (QoS) is in place for audio, video, and data as part of either a shared network or a dedicated audiovisual network. IT-104 – Network Security o Verify that the shared or dedicated network is secure as defined in the project documentation and accessible to suit the required audio, video, and control systems. IT-105 – Telephony o Verify that any required telephony connections to the AV system are in place and connectivity is verified. IT-106 – Unified Communications o Verify that any connections to IT-based unified communication applications that will interface with the AV system have been planned for and integrated. IT-107 – AV IP Address Scheme o Verify and document that all network-connected equipment has the correct IP address, subnet mask, hostname, and gateway configuration as defined in the project documentation. IT-108 – IEEE 802 Wireless Networks o Verify that the wireless network configuration is correct and valid (e.g., channel no., SSID, TX power) in defined areas of use as defined in the project documentation. o Verify that there is adequate channel separation between any client wireless networks that are required to co-exist in the same area. IT-109 – PoE (Power over Ethernet) o Verify that PoE (Power over Ethernet) devices are supplied with correct power required for normal device operation. o Verify under normal operations that the switch providing PoE has the capacity to power all of the devices that are connected to it. IT-110 – Network Topology o Verify that the network for audio, video, and control is of a suitable topology to support the services to be delivered as defined in the project documentation. IT-111 – Application Integration o Verify that the audiovisual and control systems have been integrated and have been fully configured with headend software, including monitoring and asset management; databases; web-based front ends; digital signage software and systems; content generation and distribution platforms; and appliances as defined in the project documentation. IT-112 – Enterprise Management Tools o Verify that enterprise management tools such as central monitoring client/server or web-based applications have been installed and connected to all systems they are required to monitor or control as specified in the project documentation. IT-113 – Identity Management o Verify that all systems-authentication credentials are configured correctly. Any temporary credential used during system installation and commissioning should be removed. o User and group authentication and authorization are verified based on the requirements from the project documentation. Connectivity with the central directory, database, or other identity authority should be verified. © 2013 by InfoComm International® Page 35 ANSI/INFOCOMM 10:2013 2013-12-20 9.9 IT-114 – Network Performance Under Full Functional Load o Verify that the network can provide the required operational performance to carry control, audio, video, and data under production load and at times of peak production load (refer to IT-102 Network Bandwidth). IT-115 – Remote Access o Verify that remote access to AV and IT systems are configured as defined in the project documentation. IT-116 – Remote Management o Verify that remote management tools such as virtual touch panels, internal web applications, or manufacturer’s applications are configured and functional as required by the project documentation and/or manufacturer’s specification. Operations and Support Reference Verification Items OP-100 OP-101 OP-102 OP-103 9.9.1 Software Battery Management Plan Content Management Plan System Content Provided X X X X X X X Operations and Support Reference Verification Item Numbers and Descriptions OP-100 – Software o Verify that all control programming code, DSP configuration files, and any other associated software have been provided as defined in the project documentation. OP-101 – Battery Management Plan o Verify that a battery management plan has been completed and supplied to the owner in the project documentation package. OP-102 – Content Management Plan o Verify there is a plan for managing the content to be delivered by the audiovisual systems, including the means to create content and update content when new information needs to be conveyed. OP-103 – System Content Provided o Verify that any owner, vendor, or third-party-produced system content that is required for operations as defined in the project documentation has been supplied, loaded, and tested in the completed AV system. © 2013 by InfoComm International® Page 36 ANSI/INFOCOMM 10:2013 2013-12-20 9.10 Physical Environment Reference Verification Items PHYSE-100 PHYSE-101 PHYSE-102 PHYSE-103 PHYSE-104 PHYSE-105 PHYSE-106 PHYSE-107 PHYSE-108 PHYSE-109 PHYSE-110 PHYSE-111 PHYSE-112 PHYSE-113 PHYSE-114 Divisible Spaces Human Factors, Usability, and Ergonomics Lighting Vibration Backing/Blocking/Framing Clean Building Handover Coordinated Construction Elements Device Enclosures Finishes Floor Boxes/Wall Boxes/Ceiling Boxes HVAC Commissioned HVAC Operations Structural Mounting Protection of Installed Equipment Accessibility X X X X X X X X X X X X X X X X X X X X X X X 9.10.1 Physical Environment Verification Item Numbers and Descriptions PHYSE-100 – Divisible Spaces o Verify that the divisible spaces provide the functionality defined in the project documentation. PHYSE-101 – Human Factors, Usability, and Ergonomics o Verify that ergonomics and usability elements for audience and system users are installed and configured as defined in the project documentation. PHYSE-102 – Lighting o Verify that the lighting systems are suitable for each type of application (e.g., video conferencing, presentation, broadcast, performance) as defined in the project documentation. This verification item should require a metric to be verified. PHYSE-103 – Vibration o Verify that the physical environment is suitable for the intended audiovisual systems in relation to all sources of vibration affecting stability of equipment such as videoconferencing cameras, document cameras, and fixed screen and projector locations. PHYSE-104 – Backing/Blocking/Framing o Verify that installed backing, blocking, and framing meets project documentation requirements and industry standards for installation means and methods. PHYSE-105 – Clean Building Handover o Verify that the area is clean, free of dust, and suitable for equipment installation and that no further work is planned that will release contaminants into any AV equipment area. o Verify that the area released is isolated from any areas not yet released. © 2013 by InfoComm International® Page 37 ANSI/INFOCOMM 10:2013 2013-12-20 PHYSE-106 – Coordinated Construction Elements o Verify that the elements (including but not limited to spatial requirements and building services) required by the AV system that are coordinated with other disciplines have been provided as defined in the project documentation. PHYSE-107 – Device Enclosures o Verify that device enclosures accommodate the intended device and that all necessary environmental controls (e.g., heating, cooling, humidity) are incorporated into the enclosure as defined in the project documentation. PHYSE-108 – Finishes o Verify AV equipment, furniture, fixtures, and accessories against the project documentation. PHYSE-109 – Floor Boxes/Wall Boxes/Ceiling Boxes o Verify that installed floor, wall, and ceiling boxes meet project documentation and regulatory authority requirements. PHYSE-110 – HVAC Commissioned o Verify the HVAC system has been tested and balanced prior to completing verification items AP-112 and AP-116. PHYSE-111 – HVAC Operations o Verify the HVAC system has begun continuous operations in advance of equipment operations. PHYSE-112 – Structural Mounting o Verify configuration and compatibility of structural accommodations and all mounting hardware based on the intended application. All equipment mounting hardware shall be installed in the manner specified by the hardware manufacturer. PHYSE-113 – Protection of Installed Equipment o Verify that all elements of the AV system are free of damage. PHYSE-114 – Accessibility o Verify that all systems are accessible in accordance with regulatory requirements. 9.11 Physical Installation Reference Verification Items PHYSI-100 PHYSI-101 PHYSI-102 PHYSI-103 PHYSI-104 PHYSI-105 PHYSI-106 PHYSI-107 PHYSI-108 PHYSI-109 PHYSI-110 PHYSI-111 Cable Containment/Conduit AV Rack Air Flow and Temperature Performance Equipment Security AV Equipment Labeling Plumb and Level/Square Site Security AV Equipment Located Per Project Documentation AV Rack Cleanliness Non-End-User Controls Protection Optical Components Cleanliness Handling of Accessories Otherwise Undefined Turnover of Accessory System Elements © 2013 by InfoComm International® Page 38 X X X X X X X X X X X X X X ANSI/INFOCOMM 10:2013 2013-12-20 9.11.1 Physical Installation Reference Verification Item Numbers and Descriptions PHYSI-100 – Cable Containment/Conduit o Verify that installed containment/conduit capacity and routes meet project documentation requirements, industry standards, and regulatory requirements for installation means and methods. o Verify that installed containment/conduit is serviceable and free of contaminants. PHYSI-101 – AV Rack Air Flow and Temperature Performance o Verify that the AV rack(s) provides the air flow as required in the project documentation. o Verify that the temperature in the AV rack has been measured and is within tolerances defined by manufacturers’ guidelines and the project documentation. This verification item shall require a metric to be verified. PHYSI-102 – Equipment Security o Verify that equipment is secured as defined in the project documentation. o Verify that all security systems, devices, and manufacturer security accessories are installed and verified to be operating as defined in project documentation. o Verify that keyed devices have been keyed as defined in the project documentation and devices requiring configuration have been configured as defined in the project documentation and are verified to be operating within specification. PHYSI-103 – AV Equipment Labeling o Verify that all AV equipment has been labeled in accordance with the requirements of the project documentation. All labeling must be consistent, durable, accurate, and visible without dismantling of sub-assemblies. PHYSI-104 – Plumb and Level/Square o Verify that all AV equipment has been installed, aligned, or angled correctly as defined in the project documentation. Level and plumb are the default requirement unless particular angles or other alignments are defined in the project documentation. PHYSI-105 – Site Security o Verify that all elements of the AV system are free from loss, damage, or tampering. PHYSI-106 – AV Equipment Location o Verify that AV equipment is installed at the location and/or in the rack or enclosure as defined in the project documentation. Equipment is installed per the elevation or other specification provided by the project documentation or the manufacturer’s specification. PHYSI-107 – AV Rack Cleanliness o Verify that all components installed in AV equipment racks are free from dirt, dust, water, or any other element that would compromise the performance and/or longevity of the AV system. PHYSI-108 – Non-End-User Controls Protection o Verify that installed items with user-facing controls that are not intended for enduser access have been covered, disabled, or otherwise secured to prevent enduser operation. PHYSI-109 – Optical Components Cleanliness o Verify that all optical components, such as lenses and mirrors, are free from dirt, dust, damage, or markings that would compromise the optical performance of those system components. PHYSI-110 – Handling of Accessories Otherwise Undefined o Verify that all items that are pre-packaged with primary system equipment but have no documented/planned use in the AV system(s) are managed in accordance with the project documentation. © 2013 by InfoComm International® Page 39 ANSI/INFOCOMM 10:2013 2013-12-20 PHYSI-111 – Turnover of Accessory System Elements o Verify that any equipment that may be considered portable and/or otherwise not specifically incorporated into the installed AV system(s) has been set up, configured, and tested. 9.12 Serviceability Reference Verification Items SERV-100 SERV-101 SERV-102 SERV-103 Access Panels Ability to Maintain and Service Equipment Input and Output Panel Accessibility Rack Clearance X X X X X 9.12.1 Serviceability Reference Verification Item Numbers and Descriptions SERV-100 – Access Panels o Verify that any access panels that have been installed to provide access to any type of AV equipment are properly sized and positioned as detailed in the project documentation. SERV-101 – Ability to Maintain and Service Equipment o Verify that all equipment is accessible and capable of being maintained, serviced, cleaned, or adjusted as necessary. o Verify that all equipment requiring regular cleaning or maintenance is accessible without requirement for special equipment or tools that would disrupt the normal use of the facility and systems therein. SERV-102 – Input and Output Panel Accessibility o Verify that all input and output panels are accessible and meet all requirements for user access and placement. SERV-103 – Rack Clearance o Verify rack placement and use for physical stability in accordance with the project documentation and regulatory authority. 9.13 Wireless Reference Verification Items WL-100 WL-101 WL-102 WL-103 Wireless Audio Systems Operation Wireless Control Systems Operation Wireless Coordination Wireless Video Systems Operation © 2013 by InfoComm International® Page 40 X X X X X X X X X X X X X ANSI/INFOCOMM 10:2013 2013-12-20 9.13.1 Wireless Reference Verification Item Numbers and Descriptions WL-100 – Wireless Audio Systems Operation o Verify that the operation of wireless audio systems (RF and IR) is as defined in the project documentation. WL-101 – Wireless Control Systems Operation o Verify that the operation of wireless control systems (RF and IR) is as defined in the project documentation. WL-102 – Wireless Coordination o Verify that the environment is suitable for the required wireless services (RF and IR) to provide audio, video, and control, and can be implemented for the required number of channels as defined in the project documentation. WL-103 – Wireless Video Systems Operation o Verify that the operation of wireless video systems (RF and IR) is as defined in the project documentation. 10 Acknowledgment of Conformance to the Standard Acknowledgment of conformance to the Standard shall include a written statement, authored and signed by the system verifier, stating that all requirements of this Standard have been completed, the date of completion, and that the handover of the completed, verified system is finalized. An example of this acknowledgment statement: The system verifier acknowledges that the performance of this audiovisual system has been verified in conformance with all required processes and contains all required elements as documented within INFOCOMM 10:2013 Audiovisual Systems Performance Verification. _____________________________________ System Verifier Date © 2013 by InfoComm International® Page 41 ANSI/INFOCOMM 10:2013 2013-12-20 11 Annexes The provisions in the annexes that accompany this Standard are not mandatory and are included for purposes of clarification, illustration, or general information. 11.1 Annex 1: Master List of Reference Verification Items by Verification Phase This annex provides master list of all 13 functional category reference verification items by verification phase. Audio System Performance Reference Verification Items by Verification Phase AP-100 AP-101 AP-102 AP-103 AP-104 AP-105 AP-106 AP-107 AP-108 AP-109 AP-110 AP-111 AP-112 AP-113 AP-114 AP-115 AP-116 AP-117 AP-118 AP-119 AP-120 AP-121 AP-122 AP-123 AP-124 AP-125 AP-126 AP-127 AP-128 AP-129 AP-130 AP-131 Emergency Muting Loudspeaker Zoning Alignment of Multiple Audio Source Levels Audio Buzz and Rattles Audio Routes AV Room Reverberation Time DSP Programming Loudspeaker Physical Alignment Loudspeaker Polarity Loudspeaker Time Alignment Phantom Power Loudspeaker Transformer Tap Setting Acoustical Ambient Noise Assistive Listening Devices Audio Coverage in Listener Areas Audio Dynamics Audio Level Exceeds Background Noise Level System Electronic Frequency Response Audio System Equalization for Spectral Balance Audio System Latency Audio System Speech Reproduction at Listener Positions Audio System Total Harmonic Distortion Conferencing Audio Far-Side Level Adjust Conferencing Echo Suppression Performance Loudspeaker Impedance Microphone Physical Alignment and Placement Microphone Gain Before Feedback Microphone Level Alignment Multi-Channel Loudspeaker System Output Sound Masking Audio Reinforcement System Headroom Audio System Signal-to-Noise Ratio © 2013 by InfoComm International® Page 42 X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X ANSI/INFOCOMM 10:2013 2013-12-20 Video System Performance Verification Items by Verification Phase VP-100 VP-101 VP-102 VP-103 VP-104 VP-105 VP-106 VP-107 VP-108 VP-109 VP-110 VP-111 EDID Management Plan HDCP Management Plan Projected Display Physical Alignment Video System Pixel Failure Tolerance Image Geometry Displayed Image Performance Colorimetry Multiple Resolution Performance of Video Displays Projected Display Brightness Uniformity Projected Image Contrast Ratio Test Video Routes Video Camera Image and Operation X X X X X X X X X X X X X X X X X X Audio/Video System Performance Verification Items by Verification Phase AVP-100 AVP-101 AVP-102 AVP-103 AVP-104 AVP-105 Emergency Communications Genlocking (Video Synchronization) Audio and Video Recording Audio/Video Sync Radio Frequency Television Distribution Source Testing © 2013 by InfoComm International® Page 43 X X X X X X X X ANSI/INFOCOMM 10:2013 2013-12-20 Cable Management, Termination, and Labeling Reference Verification Items by Verification Phase CABL-100 CABL-101 CABL-102 CABL-103 CABL-104 CABL-105 CABL-106 CABL-107 CABL-108 CABL-109 CABL-110 CABL-111 CABL-112 CABL-113 CABL-114 CABL-115 CABL-116 Cable Bend Radius AV Connector Plate Input and Output Labeling AV Connector Seating AV Connector Verification AV Equipment Power Cable Management AV System Cable Labeling Cable Separation Cable Supports Cable Ties Cables Bundled by Type Cables Dressed Patch Panel Configuration Patch Panel Labeling Termination Stress AV Connector Plate Consistent Labeling AV System Cabling Verification Cable Length Required for Serviceability X X X X X X X X X X X X X X X X X X Control Reference Verification Items by Verification Phase CON-100 CON-101 CON-102 CON-103 CON-104 CON-105 CON-106 Control System Communications Interfacing and Control of External Devices and Systems Mobile Device Integration System Response to Emergency Condition Control System Automated Functions Control System User Interface Performance Control System Response Time © 2013 by InfoComm International® Page 44 X X X X X X X X X X X ANSI/INFOCOMM 10:2013 2013-12-20 System and Record Documentation Reference Verification Items by Verification Phase DOC-100 DOC-101 DOC-102 DOC-103 DOC-104 DOC-105 DOC-106 DOC-107 DOC-108 DOC-109 DOC-110 DOC-111 DOC-112 DOC-113 DOC-114 DOC-115 DOC-116 DOC-117 DOC-118 DOC-119 DOC-120 Final Inventory of AV Equipment Approval of Samples Delivered Product Against Samples Wireless Frequency Licensing Consultant’s Testing General Contractor’s Testing Integrator’s Testing Manufacturer’s Testing Owner’s Testing Third-Party Testing Substantial/Practical Completion As-Built Drawings Complete Audio System Test Reporting Control System Test Reporting Final Commissioning Report and System Turnover Required Closeout Documentation Software Licensing User Manuals Video System Test Reporting Warranties Final Acceptance X X X X X X X X X X X X X Electrical Reference Verification Items by Verification Phase ELEC-100 ELEC-101 ELEC-102 ELEC-103 ELEC-104 ELEC-105 ELEC-106 ELEC-107 ELEC-108 AV Equipment Connected to Proper Circuit Grounding/Earthing Mains Voltage Sub-Distribution Integrity Power Sources Power Sequencing UPS Operation DC Power Distribution Power Loss Recovery Power Monitoring X X X X X X X X X X X X Information Technology Reference Verification Items by Verification Phase © 2013 by InfoComm International® Page 45 X X X X X X X X X X X X ANSI/INFOCOMM 10:2013 2013-12-20 IT-100 IT-101 IT-102 IT-103 IT-104 IT-105 IT-106 IT-107 IT-108 IT-109 IT-110 IT-111 IT-112 IT-113 IT-114 IT-115 IT-116 Content Delivery Network IEEE 802 Wireless Security Network Bandwidth Network QoS (Quality of Service) Network Security Telephony Unified Communications AV IP Address Scheme IEEE 802 Wireless Networks PoE (Power over Ethernet) Network Topology Application Integration Enterprise Management Tools Identity Management Network Performance Under Full Functional Load Remote Access Remote Management X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X Operations and Support Reference Verification Items by Verification Phase OP-100 OP-101 OP-102 OP-103 Software Battery Management Plan Content Management Plan System Content Provided © 2013 by InfoComm International® X X X Page 46 X X X X ANSI/INFOCOMM 10:2013 2013-12-20 Physical Environment Reference Verification Items by Verification Phase PHYSE-100 PHYSE-101 PHYSE-102 PHYSE-103 PHYSE-104 PHYSE-105 PHYSE-106 PHYSE-107 PHYSE-108 PHYSE-109 PHYSE-110 PHYSE-111 PHYSE-112 PHYSE-113 PHYSE-114 Divisible Spaces Human Factors, Usability, and Ergonomics Lighting Vibration Backing/Blocking/Framing Clean Building Handover Coordinated Construction Elements Device Enclosures Finishes Floor Boxes/Wall Boxes/Ceiling Boxes HVAC Commissioned HVAC Operations Structural Mounting Protection of Installed Equipment Accessibility X X X X X X X X X X X X X X X X X X X X X X X Physical Installation Reference Verification Items by Verification Phase PHYSI-100 PHYSI-101 PHYSI-102 PHYSI-103 PHYSI-104 PHYSI-105 PHYSI-106 PHYSI-107 PHYSI-108 PHYSI-109 PHYSI-110 PHYSI-111 Cable Containment/Conduit AV Rack Air Flow and Temperature Performance Equipment Security AV Equipment Labeling Plumb and Level/Square Site Security AV Equipment Located Per Project Documentation AV Rack Cleanliness Non-End-User Controls Protection Optical Components Cleanliness Handling of Accessories Otherwise Undefined Turnover of Accessory System Elements © 2013 by InfoComm International® Page 47 X X X X X X X X X X X X X X ANSI/INFOCOMM 10:2013 2013-12-20 Serviceability Reference Verification Items by Verification Phase SERV-100 SERV-101 SERV-102 SERV-103 Access Panels Ability to Maintain and Service Equipment Input and Output Panel Accessibility Rack Clearance X X X X X Wireless Reference Verification Items by Verification Phase WL-100 WL-101 WL-102 WL-103 Wireless Audio Systems Operation Wireless Control Systems Operation Wireless Coordination Wireless Video Systems Operation © 2013 by InfoComm International® Page 48 X X X X X X X X X X X X ANSI/INFOCOMM 10:2013 2013-12-20 11.2 Annex 2: Table of Figures FIGURE 1 FIGURE 2 FIGURE 3 FIGURE 4 FIGURE 5 FIGURE 6 FIGURE 7 FIGURE 8 FIGURE 9 ILLUSTRATION OF IMPLEMENTATION PHASES............................................................................................. 8 FRAMEWORK PROCESS GROUPS .......................................................................................................... 11 VERIFICATION ITEM SELECTION PROCESS IN THE SYSTEMS PERFORMANCE VERIFICATION PROCESS FLOW .. 12 VERIFICATION PHASES ......................................................................................................................... 16 VERIFICATION METRIC SELECTION PROCESS GROUP .............................................................................. 17 VERIFICATION METRIC SELECTION FACTORS .......................................................................................... 18 HIERARCHY OF METRIC SELECTION ....................................................................................................... 18 SYSTEMS PERFORMANCE VERIFICATION PROCESS GROUP FLOW ............................................................ 19 VERIFICATION REPORTING PROCESS GROUP FLOW ................................................................................ 19 © 2013 by InfoComm International® Page 49 ANSI/INFOCOMM 10:2013 2013-12-20 11.3 Annex 3: Bibliography The AIA (American Institute of Architects). Terminology: As-Built Drawings, Record Drawings, Measured Drawings. AIA BP 11.02.04. 2007. http://www.aia.org/aiaucmp/groups/secure/documents/document/aiap026835.pdf. Audio Engineering Society. AES Standard for Audio Applications of Networks - High-performance Streaming Audio-Over-IP Interoperability. AES67-2013. New York: Audio Engineering Society, 2013. BICSI and InfoComm International. AV Design Reference Manual. Tampa, FL and Fairfax, VA: BICSI and InfoComm International, 2006. Department for Education and Skills. Acoustic Design of Schools: A Design Guide. Building Bulletin 93. London: Department for Education and Skills, 2013. Dilaura, David L., Kevin W. Houser, Richard G. Mistrick, and Gary R. Steffy, eds. The Lighting Handbook: Reference and Application. 10th ed. Salem, MA: Illuminating Engineering Society of North America, 2011. Cisco Systems, Inc. Cisco TelePresence Room Design Guide. San Jose: Cisco Systems, Inc., 2012. IEC (International Electrotechnical Commission). Sound System Equipment – Part 16: Objective Rating of Speech Intelligibility by Speech Transmission Index. 4th ed. IEC 60269-16. Geneva: IEC, 2011. InfoComm International. ACU Field Guide. Fairfax, VA: InfoComm International, 2011. ———. Audio Coverage Uniformity in Enclosed Listener Areas. ANSI/INFOCOMM 1M-2009. Fairfax, VA: InfoComm International, 2009. ———. Audiovisual Best Practices: The Design and Integration Process for the AV and Construction Industries. Fairfax, VA: InfoComm International, 2005. ———. Audiovisual Systems Energy Management. ANSI/INFOCOMM 4: 2012. Fairfax, VA: InfoComm International, 2012. ———. AV Implementation Handbook. Fairfax, VA: InfoComm International, 2012. ———. AV Installation Handbook. 2nd Ed. Fairfax, VA: InfoComm International, 2009. ———. Dashboard for Controls Design Guide: A Guide for the Creation of Touchpanel Control Interfaces for AV Systems. Fairfax, VA: InfoComm International, 2005. ———. Design Guidelines for ACU. Fairfax, VA: InfoComm International, 2012. ———. Projected Image System Contrast Ratio. ANSI/INFOCOMM 3M-2011. Fairfax, VA: InfoComm International, 2011. ———. Standard Guide for Audiovisual Design and Coordination Processes. ANSI/INFOCOMM 2M-2010. Fairfax, VA: InfoComm International, 2010. ISO (International Organization for Standardization). Acoustics — Measurement of Room Acoustic Parameters — Part 2: Reverberation Time in Ordinary Rooms. ISO 3382-2. Geneva: ISO, 2008. ———. Quality Management Systems – Fundamentals and Vocabulary. 3rd ed. ISO9000. Geneva: ISO, 2005. © 2013 by InfoComm International® Page 50 ANSI/INFOCOMM 10:2013 2013-12-20 Jeffreys, Greg. Specifying and Assessing Projected Image Quality. Bromham, UK: Paradigm Audiovisual Ltd., 2005. (Revised 2006). Maltese, Mario. AV 9000: Defining Quality in Engineered Audio Visual Systems. Raleigh, NC: AQAV, 2012. ———. Association for Quality in AV Technology (AQAV) AV9000:2011 Standard. Raleigh, NC: AQAV, 2011. (Revised 2013). National Fire Protection Association (NFPA). Standard for National Fire Alarm and Signaling Code. NFPA 72. Quincy, MA: NFPA, 2013. Standards Australia. Australian / New Zealand Standard: Acoustics – Measurement of the reverberation time in rooms. AS/NZS 2460. Sydney: Standards Australia, 2002. ———. Australian / New Zealand Standard: Acoustics – Recommended design sound levels and reverberation times for building interiors. AS/NZS 2107. Sydney: Standards Australia, 2000. ———. Australian / New Zealand Standard: Coaxial cable and optical fibre systems for the RF distribution of analog and digital television and sound signals in single and multiple dwelling installations. AS/NZS 1367. Sydney: Standards Australia, 2007. © 2013 by InfoComm International® Page 51 ANSI/INFOCOMM 10:2013 2013-12-20 APPROVAL VERIFICATION Matthew Silverman, CTS, PMP Chair InfoComm International Standards Steering Committee © 2013 by InfoComm International® Ann E. Brigida, CTS, AStd Director of Standards InfoComm International Page 52