Performance
and
Measurement
in SCM
Logistic and Supply chain Management
JIBS (2019)
Performance
• Financial
• Non-financial
Delivery process in SCM
• Routine
• Normal
• Custom
Measurement of process in SCM
• Time
• Efficiency
• Quality
• Cost
Questions
1. What are
efficiency and
effectiveness in
SCM?
2. How do we
measure
efficiency?