Far Eastern University Institute of Accounts, Business and Finance Business Administration Department GOECO CORPORATION A Production Research Paper Presented to the Faculty of Business Administration Department Institute of Accounts, Business and Finance Far Eastern University – Manila In Partial Fulfillment of the Requirements for the Degree Bachelor of Science in Business Administration By JENER VINCE M, CARREON DOMONIC CASTILLO MARIELLE LEIRA C. FERNANDO CHLOIE MARIE LEIGH L. RODRIGUEZ 06 November 2019 Far Eastern University Institute of Accounts, Business and Finance Business Administration Department I. Introduction a. Historical Background of the Industry There are numerous types of cleaning products in the market today, whether it came from an International brand or it is being locally-produced, nonetheless, there are many factors to consider when bringing a new cleaning product in the market especially that the consumers of this generation are much more meticulous and practical. Although cleaning products are known for their wonders when it comes to stripping off germs and dirt in certain objects, it can also be harmful in many ways. For instance, there are cleaning products that are harmful to the environment and at the same time, are harmful to one’s health. These certain factors are what the company wishes to resolve, bearing the vision that a cleaning product must not only bring goodness to objects it is made to clean for, but also to the environment and to the health of the user or consumer itself. To ensure that maximum product output is met, the company wants to bring an efficient and effective cleaning product that will not compromise the environment, the human health, and other objects it is not intently made for. b. Products and Service Offer GoEco Organic Wax PRODUCT An eco-friendly cleaning agent that ensures safety for the user. It is made out of fruit husk, natural oil and beeswax, which are all natural. The banana husk (fruit husk) will bring extra shine while the lemon husk will be the main component for removing stains. Online selling B2C The natural oil used is an additional factor to bring a good fragrance from the product and from anything it touches. SERVICES The organic wax will be sold via online shops to reach a wider market since most online shops of today are already wellestablished and popular to the market. Aside from online selling, the company will directly sell the products to consumers from its main office, and will also accept orders through the company’s website. Far Eastern University Institute of Accounts, Business and Finance Business Administration Department Since GoEco will sell products directly to consumers, there will be a delivery to online orders. The shipping fee will be based on the customer’s location. The nearer the location to the main office, the cheaper the delivery fee. As the same concept as coffee shops, frequent costumers will be given a sticker card, and for every 3 purchase of the product they will get a free organic wax. Delivery Loyalty reward for regular purchase The sticker card is a way to monitor the purchase of the costumer, it can be a onetime purchasing 3 organic wax or not, as long as they were able to collect the stickers from each purchase then they can claim their free product. c. Quality Management Tools Check sheet GoEco Corp. will use a check sheet for a quick, easy, and efficient recording system. It’s a way to monitor the operation of the business depending on the categories provided below. The points will be gathered from customers and employees, to see the perspective of both parties for certain cases. Defect types/Event occurrence Flawed customer service Fast delivery service First week Second week Third Week Fourth week Total Far Eastern University Institute of Accounts, Business and Finance Business Administration Department d. Unavailability ofe.the product f. g. h. General i. customer j. complaints k. Complaints l. product m. accuracy n. Complaints on o. customer p. service q. Complaints on r. website s. handling t. Complaints on u. product output v. SWOT ANALYSIS GoEco Corp. will use SWOT analysis to identify the company’s strengths, opportunities, threats, and weaknesses. This is a way to avoid flaws in the future, as this study will help on whether the company will prosper in the market or will flop. Strengths Easy to use Weaknesses Convenient Low brand awareness Low-cost production Public trust Price Perception Unique local product Opportunities Advocates for ecofriendly products and zero percent waste International recorgnition Lack of direct competition Threats Innovative-related products Might be copied by a well-known company Competitors might lower their price Far Eastern University Institute of Accounts, Business and Finance Business Administration Department Strengths GoEco Organic Wax products are easy for the consumer to use. It is produced by the company to make the lives of the consumer convenient. GoEco Organic Wax products are made from fruit peelings which are conveniently found in the country, which lowers the cost of the good. It is also a locally made product, which is made from indigenous materials that are abundant in the Philippines. Weaknesses GoEco Organic Wax products cannot easily be introduced in the market since there are already strong global competitors. Consumers are not easily persuaded to trust and use a new product for cleaning. Opportunities In the Philippines, this kind of product will promote eco-friendly materials which are abundant within the country because the product advocates zero waste. Threats There are already existing related products in the market. Sales and other promotional competition may be difficult. The product can easily be copied. d. Location of the Business and its Map GoEco Corp. chose an office located in Quezon City as it has the largest population in the Philippines. Another thing is that the area the company chose is strategically located, as it is near to certain establishments that can be of use to the company’s day-to-day operations. Meriton One Building, 1668 Quezon Ave, Diliman, Quezon City, 1103 Metro Manila Far Eastern University Institute of Accounts, Business and Finance Business Administration Department e. Transportation Availability A table is made below to identify which transportation types are easy to access around the area of GoEco Corporation’s main office for personal business transactions. Transportation type FX/UV Jeepney Tricycle Private Vehicle LRT/MRT Taxi Cab Angkas GrabCar II. Easy access Needs to walk before gaining access for transportation (There are available parking spaces) (May vary depending on the user’s pickup point) (May vary depending on the user’s pickup point) Management Aspect a. Worth of the Industry Where the Business Belongs b. Organizational Chart and Organizational Structure President Financial Officer Marketing Officer Marketing Staff Production & Operation Manager Production Assistant Production Staff (1) Production Staff (2) Production Staff (3) Far Eastern University Institute of Accounts, Business and Finance Business Administration Department c. Business Model Adopted Our business model discusses key components that will help to establish the business. Key Partners will help to start the business by providing the needed materials, equipment/facilities and manpower and also to instantly reach out to the target market. Key Resources are the human sources or assets that the business has to achieve a successful business. Key Activities are the tasks or works that the business will operate and execute to manage the business and afterward will have business progress. A value proposition is the values the business provides to the customers and giving customers their satisfaction and needs. Customer relationship describes how can the business relates to its customers. Channels are the list of publication that the business would be engaged in, these channels will surely reach out and communicate to its target market. Customer segments represent the group of people who will benefit from the business. Cost structure specifies the cost of each portion that has the biggest or the lowest cost, it impacts the cost of the business. And lastly, the Revenue Streams explains how the business will get revenue from its products and the business. Far Eastern University Institute of Accounts, Business and Finance Business Administration Department d. Job Titles, Job Description, Job Specification and Compensation Package Position President Job Description Represents the company when dealing with the governments and community Assures that the operations within the company are compete while ensuring it operates base on the given strategic plans to achieve its goal Builds leadership for the company Encourages investors to invest in the company Meets board members and other executives to assess the direction of the company to ensure that it is in line with the company’s stated mission Works with the board members to make plans and implementation in a short-mid and long term of strategy for the benefit of the company Oversees all the budgets, staffs and other executives in organization Compensation amounting to ₱ 35,000 monthly Job Specification Has a good communication skill, with the ability to communicate with its board member’s executives, and frontline employees. Has a strong leadership skills with the ability to inspire people and influence them through their actions Must be innovative on planning, strategizing and executing for the future of the company Knowledgeable on handling a financial and operation of the company, as well as in regulations, policy, and procedures that may affect the entire company Must have a high level of emotional intelligence Far Eastern University Institute of Accounts, Business and Finance Business Administration Department Finance Officer Marketing Officer Manages financial issues and decision making in the company Creates financial data reports Prepares budget and management activities for the company Manages cash controls and bookkeeping Prepares financial statements, balance sheets, and income statements Ensures that all expenses are within the budget allocated to the project. Edits company’s financial record based on transactions made Monitors accounting inconsistencies Compensation amounting to ₱ 20,000 monthly Must have a Bachelor’s degree in Financial Management or Accounting. Has a work experience of at least 5 years related to Finance and Accounting. Has a superb knowledge in accounting ,financial and bookkeeping procedures Has the ability to work well within a team and individually Has mastery in using MS Office or other accounting related software Has an excellent written and verbal communication skills Has exceptional analytical, planning and time-management skills Superb organizational and multi-tasking skills Has excellent presentation skills Prepares and develops events , Must have a Bachelor’s degree in marketing campaigns and publicity Marketing or Business Administration materials for the company Has a work experience of at least 5 years related to marketing Creates a schedule of marketing events Has deep knowledge about different marketing principles and techniques Continuously learn and enhance skills about different marketing Has a profound understanding about software to innovate products how social media works Monitors and manages customer Has the ability to work well within a queries, complaints and feedbacks team and individually Oversees and manages marketing and Has mastery in using MS office and sales performance other related marketing software Manages marketing materials Has exceptional writing skills and experience Oversees and manages the company’s social media Has an excellent written and verbal Analyzes and creates reports based communication skills on marketing campaigns Has exceptional analytical, planning Compensation amounting to ₱ and time-management skills 20,000 monthly Superb organizational and multi-tasking skills Has excellent presentation skills Production Ensures all legal and regulatory Must have a Bachelor’s degree related and documents are filed and monitor to operations management or any other Operation compliance with laws and regulations related to business management Manager Works with the board of directors to Strong knowledge in financial Far Eastern University Institute of Accounts, Business and Finance Business Administration Department determine the values, mission and plans for short and long-term goals Identifies, addresses problems and opportunities for the company Supports worker communication management-team Checks the budgeting, reporting, planning and Auditing Promotes the company culture that encourage top performance and high morale Provides leadership for the organization, develop, implement and review operational policies and procedures Compensation amounting to ₱ 30,000 monthly management Has the ability to build a consensus and relationships among managers, partners and employees Must know the general finance budgeting, including profit and loss balance sheet and cash-flow management Has experience in management, operation and leadership Has an excellent written and verbal communication skills. Marketing Staff Updates social media accounts of the company Cooperates with the marketing officer Helps in identifying different marketing trends Communicates with customers directly Conducts market research and surveys Assists the marketing officer in creating events, marketing campaigns and publicity materials for the company Continuously learn and enhance skills about different marketing software to innovate products Compensation amounting to ₱ 18,000 monthly Must have a Bachelor’s degree in Marketing or any related to business Has a work experience of at least 3 years related to marketing Has the ability to work well within a team and individually Has deep knowledge about different marketing principles and techniques Has competency in using MS office and other related marketing software Has good organizational skills Has an excellent written and verbal communication skills Production Assistant Works with the Financial officer Must have a Bachelor’s degree related regarding budget analysis to business Helps the Production and operation Has a working experience of at least 3 manager in preparing production years in production activities effectively Has a good written and verbal Oversees quality control and testing communication skills Far Eastern University Institute of Accounts, Business and Finance Business Administration Department Production Staff III. checks Monitors inventory and manages equipment maintenance Creates a production plan or schedule for production staffs Develops production process to improve production time and prevent possible errors or delay Compensation amounting to ₱ 18,000 monthly Has the ability to work well within a team and individually Has competency in using MS office and other Has good analytical and problem solving skills Has the ability to multi-task Monitors equipment and machineries used in production process Maintains the production area clean and safe Make sure that the production runs perfectly Assembles different parts of the product Packages finished products Stores finished products and raw materials in the warehouse Monitors quality and performs testing checks of the products Compensation amounting to ₱ 15,000 monthly At least a high school graduate Has a working experience of at least 2 years in production Must be physical fit and capable of lifting heavy weights Has the ability to multi-task Can work on foot for a long duration of time Must be dependable and reliable Has perfect vision abilities Technical Aspect a. Business Operation Hours/Days The office is open on Mondays to Fridays 9am to 5pm. The office will stop operations on regular holidays and for special non-working holidays, a “no work, no pay” rule applies. Employees are expected to work for 8 hours a day, with a 1-hour lunch break and two 15-minute breaks during his/her shift. For overtime work, employees will be given an additional percent of their salary. Customers at the office will be received by the specific employee within that shift. Equipment Basically, the equipment to be used are stove for melting the beeswax. Once we put the melted products in the container, we will then put it in the refrigerator for less than an hour. Far Eastern University Institute of Accounts, Business and Finance Business Administration Department Source of Supply Ilog Maria is the primary supplier for our raw material bees wax. Ilog Maria is located at #7 KM 47 Ilog Maria Honeybee Farm Lalaan 1 Aguinaldo Hway, Silang, Cavite BC Fragrance (The Fragrance Specialists) is the company's scent supplier located at 170 Tomas Morato cor. Scout Castor Unit 6G, 20 Lansbergh Place, Brgy. Sacred Heart, Quezon City Metrocan is the company’s product container supplier which is located at 1196 G. Angeles, Valenzuela, 1448 Metro Manila Criselda's Banana Chips Address: Pantubig, San Rafael, Bulacan What the corporation will do about the suppliers is they will have a partnership with those businesses that manufactures banana-related products so the husks that they dispose will be recycled by the company. Since banana husks can also be fertilizers the disposal of solid waste will then be minimal. Employee The employees of the GoEco Organic Wax evaluated monthly by the HR department. Their performance, productivity, attitude will be assessed if they are align with the company’s vision and mission. Wages ₱400 minimum wage (Provincial Rate) Factory Workers ₱400 Security Guards ₱400 Supervisors ₱400 Manager ₱800 Benefits Social Security System (SSS) – includes compensation for medical services, appliances, and supplies in an accredited hospital; rehabilitation services, including medical, surgical, and hospital treatment; and income cash benefit. Far Eastern University Institute of Accounts, Business and Finance Business Administration Department PhilHealth – the company will give financial assistance for inpatient and outpatient hospitalization. Holiday Pay – workers who will have shifts on Holidays will be given twice his/her wage rate per day. Regular Holidays are as follows: January 1, 2019, Tuesday – New Year’s Day April 9, 2019, Tuesday – Araw ng Kagitingan April 18, 2019 – Maundy Thursday April 19, 2019 – Good Friday May 1, 2019, Wednesday – Labor Day in the Philippines June 12, 2019, Wednesday – Philippine Independence Day August 26, 2019, last Monday of August – National Heroes Day November 30, 2019, Saturday – Bonifacio Day December 25, 2019, Wednesday – Christmas Day December 30, 2019, Monday – Rizal Day Bonus and Incentives – every time the company will meet its sales quota in a month, employees will be given twice their salary per day for a week. Leave Benefits Maternity Leave – pregnant employees who have worked 6 months within the company shall be granted a maternity leave of 2 weeks prior to her due date, and after giving birth she will be granted a 4-week leave with full pay based on her regular salary. Paternal Leave – according to R.A No. 8187, or Paternity Leave Act of 1996, all legitimate spouse will be granted a 7-day fully paid leave privileges. Sick Leave/Calamity Leave – Employees will be given 15 days’ sick leave that they can consume for the whole year with fully paid salaries. Vacation Leave – Employees are granted 15 days of vacation leave, that they can separately consume within the year. Far Eastern University Institute of Accounts, Business and Finance Business Administration Department b. Product Processes and Service Provided In a sauce pan, put 50Kg. besswax and melt it. Once melted, add 20mL of natural oil as well as add 5 drop of citronella oil into the bowl. Mix the oil mixture into the beeswax as it melts gradually. Place the mixture to the preferred container. Remove the mixture from the stove and strain it to separate the mixture from the husks. When the beeswax if sully melted, add the Banana husk and boil it for about 3 to 4 minutes. Allow the mixture to harden. This will take about 45 to 60 minutes. When the mixture is set, place it inside the storage area. The wax mixtures will be placed in a box and after proper packaging is applied, it is now ready for delivery. Set up a double boiler. Fill a saucepan with water. Bring the water to a simmer over medium and put a pan above the bowl. The Figure shows the step by step production of the GoEco Organic Wax Multipurpose. Once the company got the materials the production will start right away. The first step is to extract the Banana oil from the husk, later on, combine it with the fresh beeswax. Let the mixture boil to perfection and add the additional coloring. It will be placed in a small round container, once the mixture is set the product will be placed in the storage area. Far Eastern University Institute of Accounts, Business and Finance Business Administration Department c. Estimated Number of Units Produced Versus Number of Units Sold Historical Supply for Cleaning Agent 1,283,461 1,490,136 2016 2017 1,700,077 2018 Historical supply for cleaning agents increased. This is based on the historical demand per year and with the supply of the competitor’s product. Projected Supply for Cleaning Agent 1,913,334 2,129,962 2019 2020 2,350,012 2021 Projected supply increased, based on the increase in population per year. d. Supply Chain Model Adopted Get raw materials from supllier Make/produce an organic cleaning wax Put it in the warehouse Distribution of Product through online selling and delivery Final Consumer Far Eastern University Institute of Accounts, Business and Finance Business Administration Department e. Waste Disposal Methods GoEco Organic Wax is composed of raw materials such as beeswax, fruit husk (banana husk) and natural oil. We can properly disposed the raw materials that is not been used by selling the beeswax to candle making business. For banana husk we can properly dispose it by selling it to a gardening business because according to the article that we’ve read peels add potassium and phosphorus to compost which promote root improvement and overall plant health when consolidated into garden soil. However, if our raw material is already rotten we will use incineration or we can bury into the ground. IV. Marketing Aspect a. 4P’s in Marketing Product GoEco Company is a Philippine-based business that will produce eco-friendly organic cleaning agent. It will be the best cleaning agent in the country, this will advocates zero waste products and will reduce the percentage of husk wastes that can pollute our environment. Price One of the major factor when consumers are buying a product is the price and it remains a major concern for Philippine consumers. The researchers chose the Psychological Pricing approach. This is used when the consumer responds on an emotional, rather than rational basis. At some point, consumers use price as an indicator of all sorts of factors, especially when they are unfamiliar with the product. Even if the product is new in the market, this could easily attract people’s attention in a supermarket when choosing an underarm product. Promotion Promoting Scentenella as a new entrant product to consumers requires different strategies that will make the brand recognition more appealing to the target market. ● GoEco Company will be use Point of Purchase strategy so that it will become more accessible to the public. The company will retail its products in different stores across the country to highlight the product and to attract customers who will be passing by the shelves easily. The container of the product will indicate the product’s features and details like the ingredients, instructions for use, manufacturing date, expiring date and some reminders for the users. ● The E-commerce marketing will be done thru online selling websites. This will be an easy way to promote our product and what the product offers since today people are inclined to do online shopping rather than going out to buy things that they need in everyday life. Online selling is a convenient and direct way for consumers to search for products and information they need. Far Eastern University Institute of Accounts, Business and Finance Business Administration Department ● One of the best way to promote our product is through the use of social media and online ads since this generation tends to browse online rather than read a newspaper or magazine. Advertising can be done online where the capabilities and the product itself will be highlighted with well-photographed products. Testimonies of the satisfied consumers will be posted on different social media accounts of the company so that brand awareness will expand. Place The researchers produce Scentenella not only as a cleaning agent but consumers can also use the product as an insect repellant. Consumers can buy our product in drugstores and supermarkets near them, with this, our product can be accessible to all consumers who want not just to clean their house but also free from insects. b. Demand and Supply Analysis Based on the statistics above, the Demand and Supply for cleaning agent had increased. Through this the gap analysis the untapped market of the company’s competitors considered the company’s target in the market. After analyzing the projected demand and supply, the corporation narrowed down the demand the target market which are the housewives. The corporation got the population of women in the National Capital Region from Philippine Statistics Authority. With the increasing demand the corporation will target the untapped market of the competitors which is 2,562,852. Far Eastern University Institute of Accounts, Business and Finance Business Administration Department c. Advertisment and Promotional Strategies/Models Use Online and Social Media Ads Online and social media ads are a group of operations and methods used to generate publicity through social media channels and Internet communities. Social media advertising is the planning and execution of advertising campaigns through those channels. d. Porter’s Framework Far Eastern University Institute of Accounts, Business and Finance Business Administration Department Threat of new entry New business entering the marketplace can be threaten to their competitors that has built up a large base of experience in the industry. The company will take a risk to operate and continue with other brands to prove their ability to gain market share. The threat of new entrants. Therefore, new entrants need licenses, insurances, distribution channels, and other requirements that are not easy to obtain. Even though it looks impossible to enter the new entrants to cleaning industry, it can be happened. Many low-cost companies have successfully entered the cleaning industry over the years by using a strategy a good marketing that will attract the consumers and build an experience to the new entrants. Suppliers Suppliers for the product are bee farm such as Ilog Maria. BC Fragrance and Criselda's Banana Chips directly provide raw material, for the final product. Metrocan supplies the container for the product Buyers There is a large market segment for this product. Common buyers for this product are housewives and people affiliated with the cleaning industry. Aside from its target market, restaurants are also a market for this product, for maintaining cleanliness and sanitary environment. Rivalry among existing competition As an entrant in the cleaning industry, the company’s main competitor is Wipe out. Threat of substitute As another alternative product for all purpose cleaner. Limpiar is considered a threat as a substitute to its competitors. Consumers can switch to an eco-friendly and organic product. Far Eastern University Institute of Accounts, Business and Finance Business Administration Department e. BCG Matrix HIGH LOW Wipeout is the top cleaning agent for wax types. Aside from having a high growth market, it also has a high market share in the cleaning agents industry. Kiwi shoe cleaner has a high growth in markets but has a low share in the market share for cleaning agents. LOW Star Floorwax is not a cleaning agent made for shoes, but it is one of the cleaning agents that has a high market share since it has been existing for the market for a really long time, and as for the market share for floor cleaners, and is also at the top of its game. V. The GoEco Cleaning wax is still in the Dog level, since being a new product in the market it means that it still has low growth and low market share. Financial Aspect a. Basic Assumptions 1. The corporation is registered with the Securities and Exchange Commission and has complied with all of the requirements. 2. Philippine Accounting Standard (PAS) 1 is used in the presentation of the financial statements. 3. Cash is deposited under the corporation’s name and a specific amount is invested in short term highly liquid investments. 4. Procurement of raw materials is done monthly and will be used for the same month. 5. The equipment is depreciated based on similar equipment used in the same industry. 6. Utilities Expense will increase every year. This assumption is based on inflation. 7. Purchases are paid in agreed percentages and the remaining balance to be paid in the following year. Far Eastern University Institute of Accounts, Business and Finance Business Administration Department 8. The corporation is registered with the Intellectual Property Office of the Philippines regarding its intangible property and has paid the corresponding fees. 9. Other expenses represent various expenses from production, selling and administrative that are miscellaneous. b. Cashflow Far Eastern University Institute of Accounts, Business and Finance Business Administration Department c. Income Statement Far Eastern University Institute of Accounts, Business and Finance Business Administration Department d. Balance Sheet e. Financial Analysis e.1. Financial Ratios Far Eastern University Institute of Accounts, Business and Finance Business Administration Department e.2. Payback Period