INTERCONNECTING POSTAL
NETWORKS FOR A BETTER
CROSS-BORDER SERVICE
15th Königswinter Seminar on Postal Economics
Presented by Herbert Götz
Director, Markets - IPC
© 2015 – ipc.be
16 pages
10-02-2015
www.ipc.be
IPC FACTS & FIGURES
Service provider for the global postal industry
 Founded in 1989
 Cooperative association of 24
member postal operators
 IPC members:
̶ 80% world’s mail volume
̶ €208bn revenue
̶ Over 2m people employed
 Over 180 postal operators have
bar-coded products tracked
through IPC’s technical
infrastructure services
 Mission is to defend existing
business (Mail, Direct
Marketing) and to expand new
business (e-Commerce)
CAPE monitoring
and planning tool
Tracking system
used by 174
posts
UNEX
Monitors 751
priority mail
delivery flows
Easy Return
Solution
26 posts
Customer Service
System
Connects 183
postal customer
centres
Process
harmonisation
Fosters post-air
carrier integration
EMMS Sustainability
programme
25 participants
19.2% CO2 reductions
REIMS Intercompany
Pricing
Main terminal dues
agreement in Europe
Market
Intelligence
Monitors 45
operators
© 2015 – ipc.be
E Parcel Group
31 participants
IPC Bag pool
19 participants
700k bags/ year
IPC Tray pool
22 participants
6m trays/ year
Regulatory service
Monitors 49
countries
15th Königswinter Seminar on Postal Economics - 10 February
2
THE CONTEXT
An industry in transition
Increasing revenue
Growing parcel volumes
Increased diversification
E-Commerce growth driver
Source GPIR 2014
© 2015 – ipc.be
15th Königswinter Seminar on Postal Economics - 10 February
3
GLOBAL E-COMMERCE
Booming e-Commerce markets
Evolution of global online retail sales
Source GPIR 2014
© 2015 – ipc.be
15th Königswinter Seminar on Postal Economics - 10 February
4
GLOBAL E-COMMERCE
Regional growth
Evolution of online retail sales by region
Source GPIR 2014
© 2015 – ipc.be
15th Königswinter Seminar on Postal Economics - 10 February
5
GLOBAL E-COMMERCE
E-Commerce penetration
Source GPIR 2014
© 2015 – ipc.be
15th Königswinter Seminar on Postal Economics - 10 February
6
GLOBAL E-COMMERCE
E-Commerce growth potential
Source GPIR 2014
© 2015 – ipc.be
15th Königswinter Seminar on Postal Economics - 10 February
7
GLOBAL E-COMMERCE
Asia is driving e-Commerce growth
~25%
~40%
~20%
Source: BCG
Inter-regional cross-border ecommerce
Intra-regional cross-border ecommerce
%
© 2015 – ipc.be
Share of revenue in global cross-border ecommerce market
15th Königswinter Seminar on Postal Economics - 10 February
8
GLOBAL E-COMMERCE
70% of e-Commerce has an international component
© 2015 – ipc.be
15th Königswinter Seminar on Postal Economics - 10 February
9
THE E-COMMERCE CHALLENGE
Posts operate reliable domestic networks
“Postal operators are very good at domestic parcel delivery and
eBay has built it’s business on the back of these.”
John Donahoe, CEO eBAY
© 2015 – ipc.be
15th Königswinter Seminar on Postal Economics - 10 February
10
THE E-COMMERCE CHALLENGE
Cross-border delivery is the missing link
“Customers don’t like the cross-border experience,
they don’t know where their parcels are.”
John Donahoe, CEO eBAY
© 2015 – ipc.be
15th Königswinter Seminar on Postal Economics - 10 February
11
INTERCONNECTING NETWORKS
Consumers expect real-time information
© 2015 – ipc.be
15th Königswinter Seminar on Postal Economics - 10 February
12
INTERCONNECTING NETWORKS
Real-time info requires seamless data management
Full visibility
through track
and trace
© 2015 – ipc.be
Reliable endto-end transit
times
Harmonised
label
Delivery
choice
Connected
customer
service
15th Königswinter Seminar on Postal Economics - 10 February
Easy return
solution
13
INTERCONNECTING NETWORKS
IPC INTERCONNECT provides real-time data management
Sorting Centre
(Origin)
Post
(Origin)
Office of Exchange
(Origin)
Sorting Centre
& Delivery Office
Office of Exchange
(Destination)
Event
Exit
EMA
Inbound &
Outbound
EMSEVTv3
Item ID based
Messages/Data
RFID Tag
(Active/Passive)
ITMATT
ITMATT
Inbound &
Outbound
IATA Cargo
Messages
EMB/C
PREDES
RESDES
EMD/F
EXA/C
EDD/E
CARDIT
RESDIT
RESCON
EDB/C
EMG
EME
EDG/H
ITMATT PRECON
Content Piece Data
Personal Data
Label &
Barcode Data
Last Mile Delivery
Inbound &
Outbound
MRD
Online Services
POST
EMH/I
Receptacle
based
Customers
& e-tailers
Members
& Partners
Messages/Data
Transport
Data Capture
@Source
Delivery Data
Visibility
(1)
© 2015 – ipc.be
Label
RFID tag
EMSEVT
ITMATT
Online
BUSINESS INTELLIGENCE REPORTING - DYNAMIC DATA SERVICES
Sender Data
Simple
Returns
(2)
Barcode
Service
Reliability
(3)
Item Data
Delivery
Choice (4)
Content Piece
Data
Consistent
Services (5)
Post &
Product Data
Predictable
Transit
Times (6)
Identifier
Data
Simple
Shipping
Options (7)
Transport
(Receptacle)
Data
Transit
Time
Options (8)
Time, Location
& Status
Pre-Paid
Returns
(9)
15th Königswinter Seminar on Postal Economics - 10 February
Solution Specific
Data
Customer
Service
(10)
Final Cost
Offer (11)
14
IPC E-COMMERCE INTERCONNECT
A truly global e-Commerce network
INTERCONNECT 2015
Reaching out to ASIA
© 2015 – ipc.be
15th Königswinter Seminar on Postal Economics - 10 February
15
INTERCONNECTING POSTAL
NETWORKS FOR A BETTER
CROSS-BORDER SERVICE
15th Königswinter Seminar on Postal Economics
Presented by Herbert Götz
Director, Markets - IPC
© 2015 – ipc.be
16 pages
10-02-2015
www.ipc.be