CRM9250
Error Code Manual
File Number:
Version: V1.1
Issue Date: 2010-1-21
Document Revision History
File Name
Version
Date
Revision record
CRM9250 Error
Code Manual
V1.0
2009-2-24
Creation
V1.1
2009-5-18
1. Fractionize the internal error
codes
2. Fractionize recognition module
error code
3. 11E0 and 11E6 are with the
same meaning; delete 11E0 error
code
4. Add new error codes: 081c
801a 801b 8031 8041
8112~8115 9428 9429 e804
e85a e86a
2009-5-21
Add error code: 1271
2009-6-08
1．Add warning code: 0830~0835、
0840~ 0845、081b
2．Add warning code: 1025、11e7、
4070~ 4075、5141~ 5145、5151~
5155、1281~ 1285
2009-6-17
1．Add warning code:
1290、1291、4224~4226、6117、
6119、6125、e424~e426、e605~
e607
2009-6-18
Add NV error: 0x3000
2009-6-25
Add 0850~0855，310B，8019，
8020，9006，9047，9126，9166，
9326，9430，9506~9508，E805，
E806，3501~3505
2009-7-13
Add 3333，3510~3512，920C，
920D，
2009-7-20
Add 9007，9048，9125，9126、
9165、9166、9325、9326
2009-8-18 A
Add 5208; change the meaning of
error code 5206
2009-10-12
Change the meaning of error codes
below and the code sequence:
i
Participants
9006~902E、9046~906E、
9506~952E
Add new error code:
90A1~90CE、9096~9099、9430
Add warning code: 0741
2009-12-16
Add warning code: 0714
2010-1-15
Add error code:
332E~3331
Add error code: 3403，1248，1249，
124a，310c,3201
2010-1-21
Add error solution in column
remark; integrating the
explanation.
ii
Contents
1
Error Code & Solution .......................................................................... 1
2
CRM9250 Error Code List ..................................................................... 3
3
CRM9250 Warning Code List .............................................................. 50
iii
1 Error Code & Solution
The error codes are divided into the following types:
1． Command and Parameter Error
Considering the running status, CRM will verify the command and the parameter.
Corresponding error codes are in the range of 1000 ～1FFF. These error codes are divided
as follow:
(1)Command Error
1000 ～10FF
(2)Parameter Error
1100 ～11FF
2． CRM Status Abnormal
Corresponding error codes are in the range of 2000～2FFF. Before executing any command
or during execution process，CRM will check whether all modules are in proper position or
not.
3． Note Validator Error
Corresponding error codes are in the range of 3000 ～3FFF. These error codes are divided
as follows:
(1)NV Hardware Error
3000 ～30FF
(2)NV Communication Error
3100 ～31FF
(3)Command or Parameter Error
3200 ～32FF
(4)Validate Error
3300 ～33FF
(5)NV Internal Data Access Error
3400 ～34FF
(6)NV Sensor error
malfunction.)
3500 ～35FF (Mostly it means CIS ,MAG sensor
4． Interior Error
Corresponding error codes are in the range of 4000 ～4FFF. They are mostly caused by
software or hardware errors, including internal logic error, log reading or writing failure,
internal communication error, abnormal power supply and etc.
(1)Internal Hardware Error
(2)Internal Software Error
(3)Internal Communication Error
4000～40FF
4100～41FF
4200～43FF
5． Error with Executing Components
Corresponding error codes are in the range of 5000 ～5FFF.They are mostly caused by
motor, solenoid and sensor malfunction.
The motor error includes all mechanical malfunctions when starting, running and stopping.
The solenoid error includes all mechanical malfunctions when diverting to accurate position.
The Sensor error includes all malfunctions when transmitting or the recei ving signal.
1
These error codes are divided as follow:
(1)Sensor error
5000 ～50FF、5300 ～53FF
(2)Solenoid Error
5100 ～51FF
(3)Motor Error
5200 ～52FF
6． Note Feeder Error
Corresponding error codes are in the range of 6000 ～6FFF, including shutter error,
pressure plate/top plate error, abnormal status of NF mouth and etc.,
(1)Shutter Error
6000 ～60FF
(2)Pressure Plate /Top Plate Error
6100 ～61FF
(3)NF Moth Error
6200 ～62FF
(4)Feeder Error
6300 ～63FF
7． Note Escrow Error
Corresponding error codes are in the range of 7000 ～7FFF.They are mostly caused by
drum or tape malfunction.
8． Cassette Error
Corresponding error codes are in the range of 8000 ～8FFF.
9． Transport Error
Corresponding error codes are in the range of 9000 ～9FFF. These error codes are divided
as follow:
(1) Illegal note detected in the transport
9000 ～90FF
(2) Unknown notes detected (coordinate lost)
9100 ～91FF
(3)Verify Error in Transport
9200 ～92FF
(4)Note in wrong transport
9300 ～93FF
(5)Note jam between the sensors
9400 ～94FF
(6)Note jam in the position of the sensor
9500 ～95FF
These error codes are divided as follow:
(1)Interior Warning
0400 ～04FF
(2)Escrow Module Warning
0700 ～07FF
(3)Cassette Warning
0800 ～08FF
(4)Transport Warning
0900 ～09FF
(5)Note Feeder Warning
0600 ～06FF
(6)Executing Device Warning
0500 ～05FF
Red：Normal error code
2
Purple：Maintenance code
Green：Reserved
2 CRM9250 Error Code List
Error
code
Error name
Relevant
component
Description
Solution
Command and parameter error
1001
Receives improper command in
prior to receiving expected Initialize
Setting.
1002
Receives improper command in
prior to receiving expected
Initialize.
1003
Receives improper command after
Prepare Deposit finish.
1004
Receives improper command after
Prepare Withdraw finish.
1005
Receives improper command after
Withdraw finish.
1006
Receives improper command after
Prepare Deliver finish.
1007
Receives improper command after
Open Shutter finish.
Improper command
1008
Receives improper command after
Close Shutter finish.
1009
Receives improper command after
Retrieve NF finish.
100A
Receives improper command after
Count Note finish.
100B
Module receives illegal command
after Deposit Note finish.
100C
Receives improper command after
Cancel Deposit finish.
100D
Receives improper command after
Prepare Next Transaction finish.
100E
Receives improper command after
Cancel Withdraw finish.
100F
Receives improper command after
Retrieve NE finish.
1010
Receives improper command after
Cancel Preparation finish.
1011
Improper command
Receives improper command after
Reserve Cash finish.
Receives improper command after
Initialize finish.
1012
1013
Improper command
1021
Undefined command
Receives improper command
instead of expected Retrieve NF
when rejected notes are in slot.
3
Incorrect command
procedure.
Improper
parameter
Error with
parameter set;
please reset
correct one.
Relevant
component
Error
code
Error name
Description
1022
Improper command
CRM is looking for the command
of reading cassette information
1025
Improper command
CRM can‟t be controlled in ODS
mode
1101
AC operation setting
error
Error with Setting of AC cassette
(Parameter undefined) under
Initialize Setting.
1102
AC type/AC operation
setting mismatch
Cassette Type and AC Setting
mismatch under Initialize Setting.
1103
AC frame type error
Error with AC Frame Type under
Initialize Setting (The frame type
should be set as exist.)
1104
AC type error
Error with AC Cassette Type under
Initialize Setting (The cassette
doesn‟t exist, but set as exist.)
1105
AC type error
Error with AC Cassette Type under
Initialize Setting (The cassette
exist, but set as not exist.)
1106
AC frame type/cassette
type mismatch
AC Frame Type and Cassette Type
mismatch, under Initialize Setting.
Improper
parameter
1107
AC denomination error
Error with AC Denomination set
under Initialize
Error with
parameter set;
please reset
correct one.
Error with AC Cassette Type set
under Initialize (AC cassette cable
not connected, but set as
operational)
Reserved
Error with AC Cassette Type set
under Initialize (Recycling can‟t be
set)
Reserved
1108
1109
AC type error
110A
111x
RC operation
setting error
112x
RC type setting error
113x
117x
RC frame type/cassette
type mismatch
118x
RC denomination error
119x
RC operation setting/RC
type mismatch
Error with AC Cassette Type set
under Initialize (Parameter not
defined)
Error with RC Setting of RC
cassette, under Initialize Setting
(Parameter not defined);
x=cassette number.
Error with Cassette Type of RC
cassette, under Initialize Setting
(RC cable not connected, but set as
operational); x=cassette number.
Error with Cassette Type of RC
cassette, under Initialize Setting
(Parameter not defined);
x=cassette number.
RC Frame Type and BOX Type
mismatch under Initialize Setting;
x= cassette number.
Error with RC Denomination
setting, under Initialize Setting;
x= cassette number.
RC Setting and RC Type mismatch,
under Initialize Setting; x= cassette
number.
4
Solution
Exit ODS mode.
Improper
parameter
Error with
parameter set;
please reset
correct one.
Reserved
Improper
parameter
Error with
parameter set;
please reset
correct one.
Improper
parameter
Error with
parameter set;
please reset
correct one.
Error
code
Error name
11A1
Box memory set disagree
11A9
Invalid retract area
setting
11Bx
11Cx
Country code error
Invalid NV mode
Relevant
component
Description
Error with Cassette Memory setting
under Initialize Setting (Cassette
with no memory, but set as Use
Memory)
Error with Retrieve Area setting of
Retrieve command.
Invalid country code is specified in
„Initial-setting‟ command.
x = Command code
Error with NV mode setting
x = A „Count Note‟
= B „Deposit Note‟
= 5 „Withdraw Note‟
= 9 „Retrieve NF‟
= E „Cancel Deposit‟
= F „Retrieve NE‟
Error with operation parameter
setting
X = A „Count Note‟
= B „Deposit note‟
= 5 „Withdraw Note‟
= 9 „Retrieve NF‟
= E „Cancel Deposit‟
= F „Retrieve NE‟
Withdraw amount limit surpass
maximum value.
11Dx
Invalid action setting
11E1
Invalid dispense Number
11E2
Invalid cassette No.
Cassette specified can‟t be
available or dispense.
11E3
Invalid dispense mode
setting
Error with Dispensing Method
setting under Withdraw command.
11E4
Cassette unloaded
11E5
Frame NO. setting error
11E6
Counting parameter Error
11E7
Invalid parameter of
AC/RC
Specified denomination doesn‟t
exist among the loaded cassettes.
Error with Frame Number setting
before executing Withdraw
command (Non-consecutive frame
number set).
The limit for counting note set
surpasses maximum value 200.
Invalid Parameter of AC/RC when
deposit forcibly.
Solution
Reserved
Improper
parameter
Error with
parameter set;
please reset
correct one.
Improper
parameter
Error with
parameter set;
please reset
correct one.
Reserved
Improper
parameter
Error with
parameter set;
please reset
correct one.
1. Check the cable
connection
between cassette
and control board.
11Fx
Cassette unconnected
Specified cassette interface is
unconnected; x=cassette number
2. Do dispense test
after switching the
cassette hopper.
3. Change the main
control board if
solution 2 works.
1. Cassette
denomination
mismatch
120x
Cassette unloaded
Memory has no record when
reading cassette information;
please reset.
5
Shield
corresponding
cassette and reset
Error
code
Error name
Relevant
component
Description
cassette parameter.
X=cassette number.
121x
122x
Cassette empty
Writing cassette
parameter error
Specified BOX is empty before
executing „Dispense‟ command.
RCx-SUR01 SR04/SR05
Without AC cassette
1241
1242
1243
1244
Invalids special parameter
1245
1246
1247
1248
1249
Invalid special parameter
124a
Error with
parameter set;
please reset
correct one.
125x
RC status abnormal
AC cassette not set in the
command.
X=B „Withdraw
=5 „Deposit‟
=9 „Retrieve NF‟
=E „Cancel deposit‟
=F „Retrieve NE‟
Improper module parameter; reset
it (The time of retry cannot be set
as 0).
Improper module parameter; reset
it (The number of consecutive
unqualified notes allowed cannot
be set as 0).
Improper module parameter; reset
it (The number of total unqualified
notes cannot be set as 0).
Improper module parameter; reset
it (Error with maximum width value
of note).
Improper module parameter; reset
it (Skew parameter of note cannot
be set as 0).
Improper module parameter; reset
it (Note hole parameter cannot be
set as 0).
Improper module parameter; reset
it (Error with note interval
parameter setting).
Improper module parameter; reset
it (Error with minimum width value
of note).
Improper module parameter; reset
it (Error with maximum thickness
value of note)
Reserved
Improper
parameter
Error with
parameter set;
please reset
correct one.
Improper
parameter
Error with
parameter set;
please reset
correct one.
Improper module parameter; reset
it (Error with minimum thickness
value of note)
Abnormal status with specified
dispensing cassette: detects „end‟
but not detect „near end‟.
RCx-SUR05 SUR06
x=cassette number (1~5)
126x
RC status abnormal
Abnormal status with specified
dispensing cassette: detects both
„empty‟, and „near end‟ or „end‟.
x=cassette number (1~5)
6
Re-dispense note.
Improper
parameter
Invalid cassette parameter while
writing cassette information; please
reset.
X=cassette number
123x
Solution
RCx-SUR05 SUR06
SUR01 SR04/SR05
1. Input the
number again;
2. Check the
relative sensor and
cable;
3. Replace the
sensor and cable;
4. Replace main
control board.
Relevant
component
Error
code
Error name
Description
1271
Note information
parameter error
Error with parameter input under
the command of Withdrawing
Notes Information.
128x
Box for dispensing failed
1290
Error with parameter
format
1291
Cassette priority error
12Dx
BOX denomination error
Solution
Resend correct
command.
1. Re-dispense
notes;
Error with dispensing from
specified cassette.
x=cassette number (1~5)
2. Check NF
whether if working
normally;
3. Change cassette.
Error with total length of
parameter.
Error with cassette priority set
when deposit.
The denomination code or country
code of loaded cassette doesn‟t
match with the settings in
„Initial-setting‟ command.
X = Command code
Resend correct
command.
Reserved
Module status abnormal
NV module not closed before
command execution.
Front door not closed before
command execution.
Rear door not closed before
command execution.
2001
NV module Open
2011
LF (Front door) open
2021
LR (Rear door) open
2031
CRM unit is not in
position (Upper)
CRM upper unit is pull out before
command execution.
SUE09
2041
CRM unit is not in
position (Lower)
CRM lower unit is not in position
before command execution.
SUT02
CRM cover not in
position(Lower)
CRM unit is not in
position (Upper)
CRM lower cover is open before
command execution.
NF and NE module not joined
before command execution.
NF shutter opened before
command execution.
NV module opened while CRM is
running.
Front door opened while CRM is
running.
Rear door opened while CRM is
running.
SUC01
2051
2061
2071
NF shutter open
2101
NV module force open
2111
LF (Front door) force
opened
2121
LR (Rear door) force open
2131
CRM unit (Upper) force
moving
CRM upper unit was pull out while
CRM is running.
2141
CRM unit (Lower) force
moving
CRM lower unit move out while
CRM is running.
SUT01
CRM cover (Lower)
force open
CRM unit (Upper) force
separated
CRM cash transportation is open
while CRM is running.
NF and NE module are separated
while CRM is running.
NF shutter opened while CRM is
running
SUC01
2151
2161
2171
NF shutter force open
Note Validator Error
Timeout setting NV
3100
parameter
3101
NV communication time out
NV communication time out
7
CRM status
abnormal
1. Make sure CRM
units are in
position;
2. Check the
relative sensor if
3. normal;
Execute CRM reset
command.
Module status
abnormal
1. Make sure CRM
units are in
position;
2. Check the
relative sensor if
working normal;
3. Execute CRM
reset command.
SUF01 SUF02
1. Restore CRM;
2. Re-power on and
Relevant
component
Error
code
Error name
Description
3103
3104
3105
3106
3107
3108
3109
310A
310B
310C
NV self-calibration failed
Internal calibration failed
NV module
communication timeout
NV communication time out
Getting NV parameter
error
Error with verifying note category
in NV
NV module DSP busy
NV DSP busy
Error with self-checking
NV interface board
Timeout self-checking NV
module
Self-check error with NV interface
board
3201
3301
3302
3303
3304
3305
3306
3307
3308
3309
330A
330B
330C
330D
Solution
initialize;
3. Contact
equipment supplier
Time out self-checking NV
NV self-check timeout
3314
3315
3316
NV Module DSP1 error
Internal error with NV DSP1
NV Module DSP1 error
Internal error with NV DSP2
3317
3318
3319
3320
3321
3322
3323
3324
3328
3329
NV Module DSP1 error
Internal error with NV DSP3
NV Sensor error
Internal error with NV Sensor
NV Self-check error
NV Reject Currency
Abnormal
Self-check failed (Unknown error)
332A
332B
332C
332E
332F
3330
3331
3332
3333
3401
Thickness Value Abnormal
NV internal error
Zero thickness voltage out of
permission
8
1. Restore CRM;
2. Re-power on and
initialize;
3. Contact
equipment supplier.
Error
code
Error name
3403
3510
3511
Solution
UM value is out of permission after
thickness calibration
Thickness value K is out of
permission
3402
3501
3502
3503
3504
3505
Relevant
component
Description
Error with NV module
Cash Counting
Error with NV module counting
NV Internal Error
NV module
communication timeout
NV internal error
NV communication timeout
NV internal sensor
NV1
NV2
NV3
NV4
3510
3511
3512
3512
Internal error
LOG erasing failed
4001
LOG erasing failed
FLASH ROM
4002
LOG reading failed
LOG reading failed
FLASH ROM
4003
LOG writing failed
LOG writing failed
FLASH ROM
2. Replace FLASH
ROM from main
control board.
LOG index erasing failed
EEPROM
1. Change the main
control board;
LOG index reading failed
EEPROM
LOG index writing failed
EEPROM
2. Replace EPPROM
from main control
board.
Cassette internal
EEPROM
1. Replace cassette
control board;
Cassette internal
EEPROM
2. Replace EEPROM
from cassette
control board.
4008
LOG Index erasing
failed
LOG Index reading
failed
LOG Index writing
failed
LOG input parameter
error
LOG packet length
overflow
402x
Error with cassette
memory writing
Writing cassette memory failed
403x
Error with cassette
memory reading
Reading cassette memory failed
4041
DC alarm
Detects the abnormal voltage level
of DC power (+36V).
4042
Circuit board combination
error
The combination of CE board and
DE board mounted on HCM doesn't
match.
CE board of Revision E/A or newer
must be combined with De board
of Revision B/L or newer.
4051
Reading special
parameters failed
Special parameters reading
failed
4052
Writing special
parameters failed
Special parameters writing
failed
Error with special
parameters checking
Getting thickness value
failed
Set thickness value
failed
Checking thickness
value failed
Special parameters checking
failed
4004
4005
4006
4007
4053
4056
4057
4058
1. Change the main
control board;
LOG input parameter error
LOG packet length overflow
x=cassette number (0~5)
x=cassette number (0~5)
Reading thickness value failed
Writing thickness value failed
Checking thickness value failed
9
Power failure
Replace the power
Reserved
1. Change the main
control board;
EEPROM
2. Replace EEPROM
from main control
board.
Relevant
component
Error
code
Error name
Description
405A
CAN_LOG reading failed
Reading CAN communication log
failed
405B
CAN_LOG writing failed
Writing CAN communication log
failed
406x
Reading Cassette Version
failed
Reading version information failed
4070
Reading life parameter of
Currency counting failed
Reading the parameter of note
counting lifetime failed
4071
Reading life parameter of
Dispense failed
Reading the parameter of note
dispensing lifetime failed
4072
Reading life parameter of
Deposit failed
Reading the parameter of
depositing life time failed
4073
Writing life parameter of
Currency counting failed
Reading the parameter of note
counting lifetime failed
4074
Writing life parameter of
Dispense failed
Reading the parameter of note
dispensing lifetime failed
4075
Writing life parameter of
Deposit failed
Writing the parameter of note
depositing lifetime failed
4101
Firmware version conflict
The firmware versions of upper
control board and main control
board don‟t match
4102
Note pointer overflow
Internal error
Internal error
4103
In/out pointer mismatch
Internal error
1. Restore recycling
module;
4104
Error code pointer error
Internal error
2. Re-power on
4105
Function pointer error
4201
Timeout waiting the result
of releasing DLS (before
command execution)
Timeout waiting the result of
releasing shutter solenoid DLS
(before command execution)
4202
Timeout waiting the result
of releasing FDS (before
command execution)
Timeout waiting the result of
releasing LT transport solenoid FDS
(before command execution)
Timeout waiting the result
of releasing TUS (before
command execution)
Timeout waiting the result
of releasing LGS
(before command
execution)
Timeout waiting the result
of releasing TMS
(before command
execution)
Timeout waiting the result of
releasing retract transport solenoid
TUS (before command execution)
Timeout waiting the result
of releasing TRS (before
command execution)
Timeout waiting the result of
releasing dispensing transport
solenoid TRS (before command
execution)
4203
4204
4205
4206
Solution
1. Replace
cassette;
x=cassette number (0~5)
2. Replace cassette
control board.
EEPROM
1. Replace
cassette;
2. Replace EEPROM
on main control
board
1. Replace upper
control board;
2. Upgrade
firmware version
Internal error
Inner
communication
error-solenoid
operation failed
Timeout waiting the result of
releasing LGS (before command
execution)
1. Restore recycling
module;
Timeout waiting the result of
releasing NE main transportation
solenoid TMS (before command
execution)
3. Contact
equipment supplier.
10
2. Re-power on;
Error
code
4211
4212
4213
4214
4215
4216
4221
4222
Error name
Timeout waiting the result
of powering on DLS
(before command
execution)
Timeout waiting the result
of powering on FDS
(before command
execution)
Timeout waiting the result
of powering on TUS
(before command
execution)
Timeout waiting the result
of powering on LGS
(before command
execution)
Timeout waiting the result
of powering on TMS
(before command
execution)
Timeout waiting the result
of powering on TRS
(before command
execution)
Timeout waiting the result
of restoring note pressing
plate (before command
execution)
Timeout waiting the result
of restoring top plate
(before command
execution)
Relevant
component
Description
Solution
Timeout waiting the result of
powering on shutter solenoid DLS
(before command execution)
Timeout waiting the result of LT
powering on transport solenoid FDS
(before command execution)
Timeout waiting the result of
powering on TUS (before command
execution)
Timeout waiting the result of
powering on LGS (before command
execution)
Timeout waiting the result of
powering on NE main transport
solenoid TMS (before command
execution)
Timeout waiting the result of
powering on dispensing transport
solenoid TRS (before command
execution)
Timeout waiting the result of
restoring note pressing plate
(before command execution)
Timeout waiting the result of
restoring the top-plate (before
command execution)
Inner
communication
error-solenoid
operation failed
1. Restore recycling
module;
2. Re-power on;
3. Contact
equipment supplier.
Timeout waiting the result
of restoring tape (before
command execution)
Timeout waiting the result
of preparing dispense
(before command
execution)
Timeout waiting the result
of Control Stacker
(before command
execution)
Timeout waiting the result
of Reset Stacker (before
command execution)
Timeout waiting the result of
restoring tape (before command
execution)
4230
Timeout waiting the result
of getting upper status
Timeout waiting the result of
getting upper unit status
4231
Timeout waiting the result
of presenting notes
Timeout waiting the result of
presenting notes
Inner
communication
error-solenoid
operation failed
4232
Timeout waiting the result
of opening shutter
Timeout waiting the result of
opening shutter
1. Restore recycling
module;
4233
Timeout waiting the result
of closing shutter
Timeout waiting the result of
closing shutter
3. Contact
4223
4224
4225
4226
Timeout waiting the result of
preparing dispensing (before
command execution)
Timeout waiting the result of
controlling stacker (before
command execution)
Timeout waiting the result of
resetting Control Stacker (before
command execution)
11
Inner
communication
error-solenoid
operation failed
1. Restore recycling
module;
2. Re-power on;
3. Contact
equipment supplier.
2. Re-power on;
Relevant
component
Error
code
Error name
Description
4234
Timeout waiting the result
of preparing deposit
Timeout waiting the result of
preparing deposit
4235
Timeout waiting the result
of stopping motor
Timeout wait the result of stopping
motor
4236
Timeout waiting the result
of getting shutter status
Timeout waiting the result of
getting shutter status
4237
Timeout waiting the result
of getting slot status
Timeout waiting the result of
getting slot status
Timeout waiting the result
of getting tape status
Timeout waiting the result
of pushing note pressing
plate
Timeout waiting the result
of pulling note pressing
plate
Timeout waiting the result
of resetting upper
wing-wheel
Timeout waiting the result
of getting upper sensor
status
Timeout waiting the result
of setting upper sensor
level
Timeout waiting the result
of adjusting upper sensor
level
Timeout waiting the result
of getting sensor level
Timeout waiting the result of
getting tape status
4238
4239
423A
423B
423C
423D
423E
423F
Solution
equipment supplier.
Timeout waiting the result of
pushing note pressing plate
Timeout waiting the result of
pulling note pressing plate
Timeout waiting the result of
resetting upper wing-wheel
Timeout waiting the result of
getting upper sensor status
Timeout waiting the result of
setting upper sensor level
Timeout waiting the result of
adjusting upper sensor level
Timeout waiting the result of
getting sensor level
Cassette
communication
error
424x
Timeout waiting the result
of getting cassette version
Timeout waiting the result of
getting cassette version
1. Replace
cassette;
x=cassette number (0~5)
2. Replace cassette
control board
3. Retry
Cassette
communication
error
424F
Timeout waiting the result
of getting upper unit
version
Timeout waiting the result of
getting upper unit version
1. Replace
cassette;
2. Re-power on;
3. Replace upper
control board or
main control board.
12
Error
code
425x
Error name
Timeout waiting the result
of getting cassette sensor
luminance level
Relevant
component
Description
Timeout waiting the result of
getting cassette sensor luminance
level
x=cassette number (0~5)
Solution
Cassette
communication
error
1. Replace
cassette;
2. Replace cassette
control board
3. Retry
426x
Timeout waiting the
result of saving cassette
sensor luminance level
Timeout waiting the result of saving
cassette sensor luminance level
x=cassette number (0~5)
Cassette
communication
error
1. Replace
cassette;
2. Replace cassette
control board
3. Retry
427x
Timeout waiting the
result of setting cassette
sensor luminance level
Timeout waiting the result of
setting cassette sensor luminance
level
x=cassette number (0~5)
Cassette
communication
error
1. Replace
cassette;
2.Replace cassette
control board
3. Retry
428x
Timeout waiting the
result of adjusting
cassette sensor luminance
level
Timeout waiting the result of
setting cassette sensor luminance
level automatically
x=cassette number (0~5)
Cassette
communication
error
1. Replace
cassette;
2.Replace cassette
control board
3.Retry
429x
Timeout waiting the
result of writing cassette
memory
Timeout waiting the result of
writing cassette memory
x=cassette number (0~5)
Cassette
communication
error
1. Replace
cassette;
2.Replace cassette
control board
3.Retry
42Ax
Timeout waiting the
result of reading cassette
memory
Timeout waiting the result of
reading cassette memory
x=cassette number (0~5)
Cassette
communication
error
1. Replace
cassette;
2.Replace cassette
control board
3.Retry
13
Error
code
42Bx
Error name
Timeout waiting the
result of checking
cassette sensor status
Relevant
component
Description
Solution
Cassette
communication
error
Timeout waiting the result of
checking cassette sensor status
1. Replace
cassette;
x=cassette number (0~5)
2.Replace cassette
control board
3.Retry
42BA
Timeout waiting the
result of upper unit
self-checking
Cassette
communication
error
1. Reset module.
Timeout waiting the result of upper
unit self-checking
2. Retry.
3. Replace upper
control board or
main control board
42Cx
Timeout waiting the
result of opening the
power supply of cassette
sensor
Cassette
communication
error
Timeout waiting the result of
opening the power supply of
cassette sensor
1.Replace cassette;
2.Replace cassette
control board
x=cassette number (0~5)
3.Retry
42CA
42Dx
Timeout waiting the
result of powering the
sensor of upper unit
Timeout waiting the
result of closing the
power supply of cassette
sensor
Internal
communication
error
Timeout waiting the result of
powering on the sensor of upper
unit
1. Reset module.
2. Retry.
3.Replace upper
control board or
main control board
Cassette
communication
error
Timeout waiting the result of
closing the power supply of
cassette sensor
1. Replace
cassette;
x=cassette number (0~5)
2.Replace cassette
control board
3.Retry
Internal
communication
error
42DA
Timeout waiting the
result of powering off
sensor of upper unit
1. Restore the
module;
Timeout waiting the result of
powering off sensor of upper unit
2. Retry;
3. Replace upper
control board or
main control board.
Executive Parts Error
Sensor dirty-SF01
5001
Sensor SF01 dirty or failed
14
SF01
Sensor status error
Error
code
Error name
Description
Relevant
component
Solution
5002
Sensor dirty-SF02
Sensor SF02 dirty or failed
SF02
1.Clean sensor
surface;
5003
Sensor dirty-SF03
Sensor SF03 dirty or failed
SF03
2.Replace the
sensor;
5004
Sensor dirty-SF04
Sensor SF04 dirty or failed
SF04
5005
Sensor dirty-SF05
Sensor SF05 dirty or failed
SF05
3.Replace upper
control board or
main control board;
5006
Sensor dirty-SF06
Sensor SF06 dirty or failed
SF06
4. Contact with
equipment supplier.
5007
Sensor dirty-SF07
Sensor SF07 dirty or failed
SF07
5008
Sensor dirty-SF08
Sensor SF08 dirty or failed
SF08
5009
Sensor dirty-SF09
Sensor SF09 dirty or failed
SF09
500A
Sensor dirty-SF10
Sensor SF10 dirty or failed
SF10
500B
Sensor dirty-SF11
Sensor SF11 dirty or failed
SF11
500C
Sensor dirty-SF12
Sensor SF12 dirty or failed
SF12
500D
Sensor dirty-SF13
Sensor SF13 dirty or failed
SF13
500E
Sensor dirty-SF14
Sensor SF14 dirty or failed
SF14
500F
Sensor dirty-SF15
Sensor SF15 dirty or failed
SF15
5010
Sensor dirty-SF16
Sensor SF16 dirty or failed
SF16
5011
Sensor dirty-SF17
Sensor SF17 dirty or failed
SF17
5012
Sensor dirty-SF18
Sensor SF18 dirty or failed
SF18
5013
Sensor dirty-SF19
Sensor SF19 dirty or failed
SF19
5014
Sensor dirty-SF20
Sensor SF20 dirty or failed
SF20
5015
Sensor dirty-SF21
Sensor SF21 dirty or failed
SF21
5016
Sensor dirty-SF22
Sensor SF22 dirty or failed
SF22
5017
Sensor dirty-SF23
Sensor SF23 dirty or failed
SF23
5018
Sensor dirty-SF24
Sensor SF24 dirty or failed
SF24
5019
Sensor dirty-SF25
Sensor SF25 dirty or failed
SF25
501A
Sensor dirty-SF26
Sensor SF26 dirty or failed
SF26
5021
Sensor dirty-SE01
Sensor SE01 dirty or failed
SE01
Sensor status error
5022
Sensor dirty-SE02
Sensor SE02 dirty or failed
SE02
1.Clean sensor
surface;
5023
Sensor dirty-SE03
Sensor SE03 dirty or failed
SE03
2.Replace the
15
Error
code
Error name
Description
Relevant
component
Sensor dirty-SE04
Sensor SE04 dirty or failed
SE04
5024
Solution
sensor;
3.Replace upper
control board or
main control board;
4. Contact with
equipment supplier.
5025
Sensor dirty-SE05
Sensor SE05 dirty or failed
SE05
5026
Sensor dirty-SE06
Sensor SE06 dirty or failed
SE06
5027
Sensor dirty-SE07
Sensor SE07 dirty or failed
SE07
5028
Sensor dirty-SE08
Sensor SE08 dirty or failed
SE08
1.Clean sensor
surface;
5029
Sensor dirty-SE09
Sensor SE09 dirty or failed
SE09
2.Replace the
sensor;
502A
Sensor dirty-SE10
Sensor SE10 dirty or failed
SE10
502B
Sensor dirty-SE11
Sensor SE11 dirty or failed
SE11
502C
Sensor dirty-SE12
Sensor SE12 dirty or failed
SE12
502D
Sensor dirty-SE13
Sensor SE13 dirty or failed
SE13
502E
Sensor SE14 dirty or failed
SE14
5031
Sensor dirty-SE14
Sensor dirty-ST01
Sensor ST01dirty or failed
ST01
Sensor status error
5032
Sensor dirty-ST02
Sensor ST02 dirty or failed
ST02
1.Clean sensor
surface;
5033
Sensor dirty-ST03
Sensor ST03 dirty or failed
ST03
5034
Sensor dirty-ST04
2.Replace the
sensor;
Sensor ST04 dirty or failed
ST04
5035
Sensor dirty-ST05
Sensor ST05 dirty or failed
ST05
3.Replace upper
control board or
main control board;
5036
Sensor dirty-ST06
Sensor ST06 dirty or failed
ST06
4. Contact with
equipment supplier.
5041
Sensor dirty-SA01
Sensor SA01 dirty or failed
SA01
Sensor status error
5042
Sensor dirty-SA02
Sensor SA02 dirty or failed
SA02
1.Clean sensor
surface
5043
Sensor dirty-SA03
Sensor SA03 dirty or failed
SA03
2.Replace sensor
5044
Sensor dirty-SA04
Sensor SA04 dirty or failed
SA04
3.Replace RC
control board;
5045
Sensor dirty-SA05
Sensor SA05 dirty or failed
SA05
4. Contact
equipment supplier.
5046
Sensor SA06 dirty or failed
SA06
5051
Sensor dirty-SA06
Sensor dirty-RC1SR01
Sensor RC1SR01dirty or failed
RC1-SR01
Sensor status error
5052
Sensor dirty-RC1SR02
Sensor RC1SR02 dirty or failed
RC1-SR02
1.Clean sensor
surface
5053
Sensor dirty-RC1SR03
Sensor RC1SR03 dirty or failed
RC1-SR03
2.Replace sensor
5054
Sensor dirty-RC1SR04
Sensor RC1SR04 dirty or failed
RC1-SR04
3.Replace RC
control board;
5055
Sensor dirty-RC1SR05
Sensor RC1SR05 dirty or failed
RC1-SR05
4. Contact
16
Sensor status error
3.Replace upper
control board or
main control board;
4. Contact with
equipment supplier.
Error
code
Error name
Relevant
component
Description
Solution
equipment supplier.
5061
Sensor dirty-RC2SR01
Sensor RC2SR01 dirty or failed
RC2-SR01
5062
Sensor dirty-RC2SR02
Sensor RC2SR02 dirty or failed
RC2-SR02
5063
Sensor dirty-RC2SR03
Sensor RC2SR03 dirty or failed
RC2-SR03
5064
Sensor dirty-RC2SR04
Sensor RC2SR04 dirty or failed
RC2-SR04
5065
Sensor dirty-RC2SR05
Sensor RC2SR05 dirty or failed
RC2-SR05
5071
Sensor dirty-RC3SR01
Sensor RC3SR01 dirty or failed
RC3-SR01
5072
Sensor dirty-RC3SR02
Sensor RC3SR02 dirty or failed
RC3-SR02
5073
Sensor dirty-RC3SR03
Sensor RC3SR03 dirty or failed
RC3-SR03
5074
Sensor dirty-RC3SR04
Sensor RC3SR04 dirty or failed
RC3-SR04
5075
Sensor dirty-RC3SR05
Sensor dirty-RC4SR01
Sensor RC3SR05 dirty or failed
RC3-SR05
Sensor RC4SR01 dirty or failed
RC4-SR01
5081
5082
Sensor dirty-RC4SR02
5083
Sensor dirty-RC4SR03
5084
Sensor dirty-RC4SR04
5085
Sensor dirty-RC4SR05
Sensor dirty-RC5SR01
5091
5092
Sensor dirty-RC5SR02
Sensor RC4SR02 dirty or failed
Sensor RC4SR03 dirty or failed
Sensor RC4SR04 dirty or failed
Sensor RC4SR05 dirty or failed
Sensor RC5SR01 dirty or failed
Sensor RC5SR02 dirty or failed
Sensor RC5SR03 dirty or failed
RC4-SR02
RC4-SR03
Sensor status error
RC4-SR04
1. Clean sensor
surface
RC4-SR05
2.Replace sensor
RC5-SR01
3. Replace RC
control board;
RC5-SR02
4. Contact with
equipment supplier.
5093
Sensor dirty-RC5SR03
5094
Sensor dirty-RC5SR04
5095
Sensor dirty-RC5SR05
5301
Sensor error-SF01
Sensor SF01 failed or receiving
terminal unconnected
SF01
5302
Sensor error-SF02
Sensor SF02 failed or receiving
terminal unconnected
SF02
5303
Sensor error-SF03
Sensor SF03 failed or receiving
terminal unconnected
SF03
1. Check the
receiving terminal
cable of sensor;
5304
Sensor error-SF04
Sensor SF04 failed or receiving
terminal unconnected
SF04
2.Replace the
sensor;
5305
Sensor error-SF05
Sensor SF05 failed or receiving
terminal unconnected
SF05
3.Replace upper or
main control board;
5306
Sensor error-SF06
Sensor SF06 failed or receiving
terminal unconnected
SF06
4. Contact with
equipment supplier.
5307
Sensor error-SF07
Sensor SF07 failed or receiving
terminal unconnected
SF07
5308
Sensor error-SF08
Sensor SF08 failed or receiving
terminal unconnected
SF08
Sensor RC5SR04 dirty or failed
Sensor RC5SR05 dirty or failed
17
RC5-SR03
RC5-SR04
RC5-SR05
Sensor error
Error
code
Error name
Description
Relevant
component
5309
Sensor error-SF09
Sensor SF09 failed or receiving
terminal unconnected
SF09
530A
Sensor error-SF10
Sensor SF10 failed or receiving
terminal unconnected
SF10
530B
Sensor error-SF11
Sensor SF11 failed or receiving
terminal unconnected
SF11
530C
Sensor error-SF12
Sensor SF12 failed or receiving
terminal unconnected
SF12
530D
Sensor error-SF13
Sensor SF13 failed or receiving
terminal unconnected
SF13
530E
Sensor error-SF14
Sensor SF14 failed or receiving
terminal unconnected
SF14
530F
Sensor error-SF15
Sensor SF15 failed or receiving
terminal unconnected
SF15
5310
Sensor error-SF16
Sensor SF16 failed or receiving
terminal unconnected
SF16
5311
Sensor error-SF17
Sensor SF17 failed or receiving
terminal unconnected
SF17
5312
Sensor error-SF18
Sensor SF18 failed or receiving
terminal unconnected
SF18
5313
Sensor error-SF19
Sensor SF19 failed or receiving
terminal unconnected
SF19
5314
Sensor error-SF20
Sensor SF20 failed or receiving
terminal unconnected
SF20
5315
Sensor error-SF21
Sensor SF21 failed or receiving
terminal unconnected
SF21
5316
Sensor error-SF22
Sensor SF22 failed or receiving
terminal unconnected
SF22
5317
Sensor error-SF23
Sensor SF23 failed or receiving
terminal unconnected
SF23
1. Check the
receiving terminal
cable of sensor;
5318
Sensor error-SF24
Sensor SF24 failed or receiving
terminal unconnected
SF24
2.Replace the
sensor;
5319
Sensor error-SF25
Sensor SF25 failed or receiving
terminal unconnected
SF25
3.Replace upper or
main control board;
531A
Sensor error-SF26
Sensor SF26 failed or receiving
terminal unconnected
SF26
4. Contact with
equipment supplier.
5321
Sensor error-SE01
Sensor SE01 failed or receiving
terminal unconnected
SE01
5322
Sensor error-SE02
Sensor SE02 failed or receiving
terminal unconnected
SE02
1. Check the sensor
signal cable;
5323
Sensor error-SE03
Sensor SE03 failed or receiving
terminal unconnected
SE03
2.Replace the
sensor;
5324
Sensor error-SE04
Sensor SE04 failed or receiving
terminal unconnected
SE04
3.Replace upper or
main control board;
5325
Sensor error-SE05
Sensor SE05 failed or receiving
terminal unconnected
SE05
4. Contact with
equipment supplier.
5326
Sensor error-SE06
Sensor SE06 failed or receiving
terminal unconnected
SE06
18
Solution
Sensor error
Sensor error
Error
code
Error name
Description
Relevant
component
5327
Sensor error-SE07
Sensor SE07 failed or receiving
terminal unconnected
SE07
5328
Sensor error-SE08
Sensor SE08 failed or receiving
terminal unconnected
SE08
5329
Sensor error-SE09
Sensor SE09 failed or receiving
terminal unconnected
SE09
532A
Sensor error-SE10
Sensor SE10 failed or receiving
terminal unconnected
SE10
532B
Sensor error-SE11
Sensor SE11 failed or receiving
terminal unconnected
SE11
532C
Sensor error-SE12
Sensor SE12 failed or receiving
terminal unconnected
SE12
532D
Sensor error-SE13
Sensor SE13 failed or receiving
terminal unconnected
SE13
532E
Sensor error-SE14
Sensor SE14 failed or receiving
terminal unconnected
SE14
5331
Sensor error-ST01
Sensor ST01 failed or receiving
terminal unconnected
ST01
5332
Sensor error-ST02
Sensor ST02 failed or receiving
terminal unconnected
ST02
1. Check the sensor
signal cable;
5333
Sensor error-ST03
Sensor ST03 failed or receiving
terminal unconnected
ST03
2.Replace the
sensor;
5334
Sensor error-ST04
Sensor ST04 failed or receiving
terminal unconnected
ST04
3.Replace main
control board;
5335
Sensor error-ST05
Sensor ST05 failed or receiving
terminal unconnected
ST05
4. Contact with
equipment supplier.
5336
Sensor error-ST06
Sensor ST06 failed or receiving
terminal unconnected
ST06
5341
Sensor error-SA01
Sensor SA01 failed or receiving
terminal unconnected
SA01
5342
Sensor error-SA02
Sensor SA02 failed or receiving
terminal unconnected
SA02
1. Check the sensor
signal cable;
5343
Sensor error-SA03
Sensor SA03 failed or receiving
terminal unconnected
SA03
2.Replace the
sensor;
5344
Sensor error-SA04
Sensor SA04 failed or receiving
terminal unconnected
SA04
3.Replace RC
control board;
5345
Sensor error-SA05
Sensor SA05 failed or receiving
terminal unconnected
SA05
4. Contact with
equipment supplier.
5346
Sensor error-SA06
Sensor SA06 failed or receiving
terminal unconnected
SA06
5351
Sensor error-RC1SR01
Sensor RC1SR01 failed or receiving
terminal unconnected
RC1-SR01
Sensor error-RC1SR02
Sensor RC1SR02 failed or receiving
terminal unconnected
RC1-SR02
Sensor error-RC1SR03
Sensor RC1SR03 failed or receiving
terminal unconnected
RC1-SR03
Sensor error-RC1SR04
Sensor RC1SR04 failed or receiving
terminal unconnected
RC1-SR04
Sensor error-RC1SR05
Sensor RC1SR05 failed or receiving
terminal unconnected
RC1-SR05
5352
5353
5354
5355
19
Solution
Sensor error
Sensor error
Sensor error
1. Check the sensor
signal cable;
2.Replace the
sensor;
3.Replace RC
control board;
4. Contact with
equipment supplier.
Error
code
Error name
Description
Relevant
component
5361
Sensor error-RC2SR01
Sensor RC2SR01 failed or receiving
terminal unconnected
RC2-SR01
Sensor error-RC2SR02
Sensor RC2SR02 failed or receiving
terminal unconnected
RC2-SR02
Sensor error-RC2SR03
Sensor RC2SR03 failed or receiving
terminal unconnected
RC2-SR03
Sensor error-RC2SR04
Sensor RC2SR04 failed or receiving
terminal unconnected
RC2-SR04
5365
Sensor error-RC2SR05
Sensor RC2SR05 failed or receiving
terminal unconnected
RC2-SR05
5371
Sensor error-RC3SR01
Sensor RC3SR01 failed or receiving
terminal unconnected
RC3-SR01
5372
Sensor error-RC3SR02
Sensor RC3SR02 failed or receiving
terminal unconnected
RC3-SR02
5373
Sensor error-RC3SR03
Sensor RC3SR03 failed or receiving
terminal unconnected
RC3-SR03
5374
Sensor error-RC3SR04
Sensor RC3SR04 failed or receiving
terminal unconnected
RC3-SR04
5375
Sensor error-RC3SR05
Sensor RC3SR05 failed or receiving
terminal unconnected
RC3-SR05
5381
Sensor error-RC4SR01
Sensor RC4SR01 failed or receiving
terminal unconnected
RC4-SR01
Sensor error-RC4SR02
Sensor RC4SR02 failed or receiving
terminal unconnected
RC4-SR02
5383
Sensor error-RC4SR03
Sensor RC4SR03 failed or receiving
terminal unconnected
RC4-SR03
5384
Sensor error-RC4SR04
Sensor RC4SR04 failed or receiving
terminal unconnected
RC4-SR04
5385
Sensor error-RC4SR05
Sensor RC4SR05 failed or receiving
terminal unconnected
RC4-SR05
5391
Sensor error-RC5SR01
Sensor RC5SR01 failed or receiving
terminal unconnected
RC5-SR01
5392
Sensor error-RC5SR02
Sensor RC5SR02 failed or receiving
terminal unconnected
RC5-SR02
5393
Sensor error-RC5SR03
Sensor RC5SR03 failed or receiving
terminal unconnected
RC5-SR03
5394
Sensor error-RC5SR04
Sensor RC5SR04 failed or receiving
terminal unconnected
RC5-SR04
5395
Sensor error-RC5SR05
Sensor RC5SR05 failed or receiving
terminal unconnected
RC5-SR05
Powering on shutter solenoid DLS
failed before command execution.
SUF03/DLS
Powering on LT solenoid FDS failed
before command execution.
SUF14/FDS
1.Check solenoid if
failed; or else
replace;
Powering on reject passage
solenoid TUS failed before
command execution.
SUE06/TUS
2.Check sensor if
failed; or else
replace;
Powering on LGS failed before
command execution.
SUE08/LGS
5362
5363
5364
5382
5101
5102
5103
5104
DLS holding failed
before command
execution.
FDS holding failed
before command
execution.
TUS holding failed
before command
execution.
LGS holding failed
before command
execution.
20
Solution
Sensor error
1. Check the sensor
signal cable;
2.Replace the
sensor;
3.Replace RC
control board;
4. Contact with
equipment supplier.
Sensor error
1. Check the sensor
signal cable;
2.Replace the
sensor;
3.Replace RC
control board;
4. Contact with
equipment supplier.
3. Contact with
equipment supplier.
Error
code
Error name
Description
Relevant
component
5111
DLS release failed
before command execution.
Shutter solenoid DLS releasing
failed before command execution.
SUF03/DLS
5112
FDS release failed
before command execution.
LT passage solenoid FDS releasing
failed before command execution.
SUF14/FDS
5113
TUS release failed
before command execution.
Reject passage solenoid TUS
releasing failed before command
execution.
SUE06/TUS
5114
LGS release failed
before command execution.
LGS releasing failed before
command execution.
SUE08/LGS
5121
T-RC1 holding failed
before command execution.
Powering on RC1 solenoid failed
before command execution.
RC1SUR04/T-RC1
5122
T-RC2 holding failed
before command execution.
Powering on RC2 solenoid failed
before command execution.
RC2SUR04/T-RC2
5123
T-RC3 holding failed
before command execution.
Powering on RC3 solenoid failed
before command execution.
RC3SUR04/T-RC3
5124
T-RC4 holding failed
before command execution.
Powering on RC4 solenoid failed
before command execution.
RC4SUR04/T-RC4
5125
T-RC5 holding failed
before command execution.
Powering on RC5 solenoid failed
before command execution.
RC5SUR04/T-RC5
5131
T-RC1 release failed
before command execution.
Releasing RC1 solenoid failed
before command execution
RC1SUR04/T-RC1
5132
T-RC2 release failed
before command execution.
Releasing RC2 solenoid failed
before command execution
RC2SUR04/T-RC2
5133
T-RC3 release failed
before command execution.
Releasing RC3 solenoid failed
before command execution
RC3SUR04/T-RC3
5134
T-RC4 release failed
before command execution.
Releasing RC4 solenoid failed
before command execution
RC4SUR04/T-RC4
5135
T-RC5 release failed
before command execution.
Releasing RC5 solenoid failed
before command execution
RC5SUR04/T-RC5
5141
T-RC1 switching failed
during command execution
Powering on RC1 solenoid TRC1
failed during command execution
RC1SUR04/T-RC1
5142
T-RC2 switching failed
during command execution
Powering on RC2 solenoid TRC1
failed during command execution
RC2SUR04/T-RC2
5143
T-RC3 switching failed
during command execution
Powering on RC3 solenoid TRC1
failed during command execution
RC3SUR04/T-RC3
5144
T-RC4 switching failed
during command execution
Powering on RC4 solenoid TRC1
failed during command execution
RC4SUR04/T-RC4
5145
T-RC5 switching failed
during command execution
Powering on RC5 solenoid TRC1
failed during command execution
RC5SUR04/T-RC5
5151
T-RC1 releasing failed
during command execution
Releasing RC1 solenoid TRC1 failed
during command execution
RC1SUR04/T-RC1
5152
T-RC1 releasing failed
during command execution
Releasing RC2 solenoid TRC1 failed
during command execution
RC2SUR04/T-RC2
5153
T-RC1 releasing failed
during command execution
Releasing RC3 solenoid TRC1 failed
during command execution
RC3SUR04/T-RC3
5154
T-RC1 releasing failed
during command execution
Releasing RC4 solenoid TRC1 failed
during command execution
2.Check sensor if
failed and replace;
RC4SUR04/T-RC4
5155
T-RC1 releasing failed
during command execution
Releasing RC5 solenoid TRC1 failed
during command execution
3. Contact with
equipment supplier.
RC5SUR04/T-RC5
21
Solution
1.Check solenoid if
failed; or else
replace;
2.Check sensor if
failed; or else
replace;
3. Contact with
equipment supplier.
1.Check solenoid if
failed; or else
replace;
2.Check sensor if
failed; or else
replace;
3. Contact with
equipment supplier.
1.Check solenoid if
failed; or else
replace;
2.Check sensor if
failed; or else
replace;
3. Contact with
equipment supplier.
1.Check solenoid if
failed; or else
replace;
2.Check sensor if
failed; or else
replace;
3. Contact with
equipment supplier.
1.Check solenoid if
failed ; or else
replace;
Error
code
Error name
Description
Relevant
component
5201
Error with lower feeding
motor
Error with lower feeding motor: no
revolution when motor operating,
SUF11/lower feeding
motor
5202
Error with upper feeding
motor
Error with upper feeding motor: no
revolution when motor operating,
SUF15/upper feeding
motor
5203
Error with NF/NV driving
motor
Error with NF/NV driving motor: no
revolution when motor operating,
Coder/NF main motor
5204
Error with NE driving
motor
Error with NE main passage driving
motor: no revolution when motor
operating.
SUE07/NE main motor
5205
Error with escrow driving
motor
Error with escrow driving motor: no
revolution when motor operating.
5206
Error with reel driving
motor
Error with reel driving motor: no
revolution when motor operating.
5207
Error with CT driving
motor
Error with CT motor: no revolution
when motor operating.
SUT01/CT motor
5208
Error with reel driving
motor
Error with reel upper driving motor:
no revolution when motor
operating.
SUE08 reel upper
driving motor
5209
Error with RC1 feeding
motor
Error with RC1 feeding motor: no
revolution when motor operating.
RC1-SUR02/RC feeding
motor
Error with RC2 feeding
Error with RC2 feeding motor: no
revolution when motor operating.
RC2-SUR02/RC2
feeding motor
Error with RC3 feeding motor: no
revolution when motor operating.
RC3-SUR03/RC3
feeding motor
Error with RC4 feeding motor: no
revolution when motor operating.
RC4-SUR02/RC4
feeding motor
Error with RC5 feeding motor: no
revolution when motor operating.
RC5-SUR02/RC5
feeding motor
520A
520B
520C
520D
motor
Error with RC3 feeding
motor
Error with RC4 feeding
motor
Error with RC5 feeding
motor
Solution
SUE04/escrow driving
motor
SUE03/reel driving
motor
1. Restore the
module;
2. Check motor
cable if connected
well;
3. Check sensor if
failed ; or else
replace.
NF error
6001
Shutter abnormal
Detects the abnormal status of the
shutter sensors.
SUF01 SUF02
1. Check the sensor
if damaged; or else
replace;
6002
Timeout opening shutter
Timeout opening shutter
SUF01 SUF02
6003
Timeout closing shutter
Timeout closing shutter
SUF01 SUF02
6004
Closing shutter failed
Closing shutter failed after retrying
several times.
SF01 SF02 SF03
3. Check shutter if
stuck;
6005
Note stuck in shutter
Note stuck in shutter
SF01 SF02 SF03
4. Contact with
equipment supplier.
610x
Pressing plate in improper
position
Note pressing plate in NF is in
retracting position before command
execution.
6111
Pressing plate forward
failed
Pressing note pressing plate
downwards failed
6112
Pressing plate backward
failed
Pressing note pressing plate
upwards failed
2. Restore the
module;
Reserved
X = Command code
22
1.Check the sensor
if failed; or else
replace;
2. Restore the
Relevant
component
Error
code
Error name
Description
6113
Pressing top plate forward
failed
Pressing top plate downwards
failed
6117
Restoring stacker failed
Restoring the stacker failed before
command execution
6119
Stacking cash failed
Stacking failed before command
execution
6121
Restoring pressing plate
failed.
Restoring note pressing plate failed
before command execution
6122
Restoring top plate failed
6123
Error with pressing plate
6124
Error with top plate
6125
Error with preparing
dispensing
Error with preparing dispensing
6201
Detects note in slot
Note in slot before command
execution
SF01 ~ SF08
6202
Detects note in Slot-out
Note in Slot-out before command
execution
SF15/SF16
6203
Detects note in Slot-out
6204
Detects no note in slot
Note in Slot-out before command
execution
No note detected in slot
6205
Detects no note in
Slot-out
6206
Detects no note in
Slot-out
6211
Note remain in slot
Note remaining in slot after
command execution finish
SF01 ~ SF08
6212
Note remain in Slot-out
Note remaining in Slot-out after
command execution finish
SF15/SF16
6213
Note remain in Slot-out
Note remaining in Slot-out after
command execution finish
SF17/SF18
1. Clear the notes;
6214
No note exists in slot
No note in slot after command
execution finish
SF01 ~ SF08
2. Restore the
module.
6215
No note exists in Slot-out
No note in slot after command
execution finish
SF01 ~ SF08
SF15/SF16
6216
No note exists in Slot-out
No note in slot after command
execution finish
SF01 ~ SF08
SF17/SF18
6301
Slot-out detects half note
module;
3. Check shutter if
stuck;
4. Contact with
equipment supplier.
Restoring top plate failed
before command execution.
Error with note pressing plate
before command execution.
Driving motor of
pressing plate
Error with top plate
Driving motor of top
plate
before command execution.
before command execution.
before command execution.
No note detected in Slot-out
before command execution.
No note detected in Slot-out
before command execution.
Detects the note at one entrance of
Slot-out but not at the other
entrance
SF17/SF18
1. Clear the notes;
SF01 ~ SF08
2. Restore the
module.
SF01 ~ SF08
SF15/SF16
SF01 ~ SF08
SF17/SF18
1. clear the notes;
SF09/SF10
within a certain period of time
6302
6303
6304
Slot-out detects hole note
Slot-out detects
over-width note
Slot-out detects narrow
note
Solution
Detects hole note at Slot-out
SF09/SF10
Detects over-width note at Slot-out
SF09/SF10
Detects narrow note at Slot-out
SF09/SF10
23
2.Restore the
module;
3.Check Slot-out
shutter sensor
SF09/10，SF19/20
if working
normally;
Error
code
Relevant
component
Error name
Description
6305
Slot-out detects half note
Detects the note at one of the
entrance of Slot-out but not at the
other within a certain period of
time.
SF19/20
6306
Detects hole note in Slot-out hole
SF19/20
Detects over-width note in slot- out
SF19/20
6308
Slot-out detects hole note
Slot-out detects width
note
Slot-out detects narrow
note
Detects narrow note in Slot-out
SF19/20
6309
Note caught in Slot-out
Note caught in Slot-out after
command execution finish
SF17 SF18
6311
Timeout feeding from
Slot-out
Feeding is not completed within
expected time
Reserved
6312
Timeout feeding from
Slot-out
Feeding is not completed within
expected time
Reserved
6313
Slot-out feeding failed
Next note not fed from Slot-out
within expected time
SF09/SF10
Slot-out feeding failed
Next note not fed from Slot-out
within expected time
SF19/SF20
6307
6314
Solution
4. Check the
diverter.
Restore the
module.
1.Check sensor if
failed and replace;
6315
Wing wheel resetting
failed
Wing wheel resetting failed
SUF15
2.Restore the
module;
3. Contact with
equipment supplier.
6316
6317
No note fed from Slot-out
Within expected time, no note fed
from Slot-out
SF09/SF10
Slot-out fed no note
Within expected time, no note fed
from Slot-out
SF19/SF20
Restore the
module.
NE Error
7001
NE unit failed
NE in abnormal condition after
command issued.
Reserved
XX = Command code
7002
NE tape end error
Detects the tape is used up before
command execution.
SUE02
1. Check the sensor
if failed and
replace;
2.Restore the unit;
3. Contact with
equipment supplier.
7003
7004
7007
7008
7009
Detects note on tape
Detects note in tape before
command execution finish.
Note remaining on tape
Detects note in tape after
command execution finish.
Stack status error
HCM finds Gr.1 notes in NE at the
beginning of “Store Money” after
“Retract Slot”.
Distribution sequence
error
Distribution sequence
error
XX = Command code
CRM detects combined notes in NE
during executing "Cash Count"
CRM detects separated notes in NE
during executing "Cash Count"
24
SE10/SE11
1. Restore the
module;
SE10/SE11
2. Check sensor
cable if connected
well or failed; or
else replace.
SE07
Reserved
SE07
Reserved
SE07
Reserved
Error
code
Error name
Description
Relevant
component
700A
Distribution sequence
error
CRM detects too narrow space
between notes in NE during
executing "Cash Count"
SE07
700B
Distribution sequence
error
CRM detects too narrow note in NE
during executing "Cash Count"
SE07
700C
Distribution sequence
error
Detects the combined notes during
feeding from NE
SE07
700D
Distribution sequence
error
Detects the separated notes during
feeding from NE
SE07
700E
Distribution sequence
error
Detects too narrow space between
notes during feeding from NE
SE07
Distribution sequence
error
The number of
stacked/fed note disagree
the number of notes stacked
to NE is smaller than that of
feeding from NE
The number of
stacked/fed note disagree
the number of notes stacked
to NE is bigger than that of
feeding from NE
Detects too narrow note during
feeding from NE.
SE07
The number of notes stacked to NE
doesn‟t match with that of feeding
from NE.
SE07
Restore the
module.
7013
NE feeding action
time-out
Before detecting the reset status of
tape, the next note isn‟t fed from
NE within an expected time.
SE07
1. Restore the
module;
7014
NE feeding no note
After detecting the reset position of
tape, no note fed from NE.
SE07
2. Contact with
equipment supplier.
7015
Tape end error
Detects the end of the tape during
stacking.
SUE02
Reserved
7021
Tape resetting failed
Cannot detect the reset position
during feeding.
1.Check sensor if
positioned well;
7022
Tape reset failed
Cannot detect the tape end during
resetting tape.
7023
Tape reset failed
Cannot detect the normal position
during resetting tape.
2.Check sensor if
connected well or
failed‟ or else
replace;
7031
Tape status abnormal
Detects abnormal status during
feeding
1.Check sensor if
positioned well;
7032
Tape status abnormal
Detects abnormal status during
stacking (SE13 and SUE02 are
blocked)
7033
Tape status abnormal
Detects abnormal status during
resetting tape (SE13 and SUE02 are
blocked).
2.Check sensor if
connected well or
failed; or else
replace;
7041
Detects note in tape end
Detects note at tape end before
command execution.
7042
Detects note remaining at
tape end
Detects note at tape end after
command execution finish.
700F
7011
7012
25
SE13
Solution
Reserved
Reserved
Reserved
Reserved
Reserved
Reserved
3. Contact with
equipment supplier.
SE13 SUE02 all dark
3. Contact with
equipment supplier.
SE10/SE11 SE13
SE10/SE11 SE13
1.Clear the note in
tape;
2.Restore the
module;
3. Contact with
equipment supplier.
Error
code
Error name
Relevant
component
Description
Solution
1.Restore the
module;
7043
Error with NE tape end
Detects tape end during command
execution.
SUE02
2.Check the sensor
if connected well or
failed;
3. Contact with
equipment supplier.
71xy
720x
Validated denomination
code mismatch
The denomination code of the note
fed from NE is different from that of
stacked to NE
X = The denomination code of the
note stacked to NE
NE condition disagree
Y = The denomination code of the
note fed from NE
NE unit is not in reset condition
before issuing the command
„Prepare next transaction‟
Reserved
Reserved
X = Command code
7210
Error with number of
accepted notes
During “Cash Count”, the number
of accepted notes doesn't agree
with the number of stacked notes
in NE.
7211
Error with number of
accepted notes
During “Cash Count”, the number
of notes reported by NV doesn't
agree with the number of validation
results counted by CRM.
SE07
Reserved
Reserved
Cassette Error
800x
Deposit cassettes all full
All the deposit-able RC is full.
X = Command code
Deposit cassettes all full
x=A “Cash count”
=B “Deposit”
=C “Cancel deposit”
801x
Cassette unconnected
Cassette cables are not connected
before command execution.
Insert
corresponding
cassette.
8019
Extended AC excessively
full
Extended AC excessively full before
command execution
Clear extend AC
cassette.
801A
Extend AC unconnected
Extend AC is not connected
Insert
corresponding
cassette.
801B
Extend AC full
Extend AC is full
Cleat extend AC
cassette.
801C
RC Boxes unconnected
All of the RC unconnected
At least one RC
should be inserted.
801D
AC- area A full
AC-area A is full before command
execution.
801E
AC- area B full
AC-area B is full before command
execution.
801F
AC- area C full
8020
AC- area A excessively full
AC-area C is full before command
execution.
AC- area A is excessively full
before command execution.
26
RC1 ~ RC4 SUR06
SR04/SR05
Clear cassette.
SUA03 SUA04
Clear AC cassette.
Error
code
Error name
Description
Relevant
component
802x
Too many notes in
cassette
The sensor detects overfull
cassette during executing
„Initializing‟ command.
RCx-SUR01
8030
AC status abnormal
Detects „end‟ but not detect „near
end‟ before command execution.
8031
Extend AC status
abnormal
Detects „end‟ but not detect „near
end‟ before command execution.
8040
AC status abnormal
Detects „empty‟, and detect „near
end‟ or „end‟ at the same time
before command execution.
8041
Extend AC status
abnormal
Detects „empty‟, and detect „near
end‟ or „end‟ at the same time
before command execution.
805x
Error with cassette
pressing plate
Detects error with cassette
pressing plate before command
execution
x = cassette number (0~5)
806x
807x
Cassette pressing plate
error
Cassette wing wheel error
Error with note pressing plate
during command execution
x = cassette number (0~5)
Error with cassette wing wheel;
detects no moving of wing wheel
before command execution.
x = cassette number (0~5)
808x
809x
Cassette wing wheel error
Timeout resetting cassette
pressing plate
80Ax
Timeout pulling cassette
pressing plate
80Bx
Timeout resetting cassette
pressing plate
80Cx
Timeout pulling cassette
80Dx
Cassette feeding failed
Error with wing wheel; detects no
moving of wheel during command
execution.
x = cassette number (0~5)
Cannot detect the end position of
the cassette within expected time
before command execution.
x = cassette number (0~5)
Cannot detect the top position of
the cassette within expected time
before command execution.
x = cassette number (0~5)
Cannot detect the end position of
the cassette within an expected
time during command execution..
x = cassette number (0~5)
Cannot detect the top position of
the cassette within expected time
during command execution.
x = cassette number (0~5)
Next note not fed from RC1 within
expected time.
x = cassette number (0~5)
27
Solution
SUR06
Too many notes
added and redo
again.
SUA03 SUA04
RC1-SUR05 SUR06
SUA03 SUA04 SUA01
SA02/SA03
RC1- SUR05 SUR06
SUR01 SR04/SR05
SUA05/the driving
motor of note pressing
plate
1.Check the sensor
if failed or else
replace;
2.Restore the
module;
3. Contact with
equipment supplier.
RCx-SUR07/the driving
motor of note pressing
plate
SUA05/the driving
motor of note pressing
plate
RCx-SUR07/the driving
motor of note pressing
plate
SUA02/the driving
motor of AC cassette
RCx-SUR03/ RC1
feeding motor
SUA02/the driving
motor of AC cassette
RCx-SUR03 / the
feeding motor of RC1
SUA03 SUA04
RCx-SUR05 SUR06
SUA01
RCx-SUR01
SUA03 SUA04
RCx-SUR05 SUR06
SUA01
RCx-SUR01
RCx-SR01/the feeding
motor of RC1
1.Check the sensor
if failed; if yes,
replace it;
2.Restore the
module;
3.Replace the
cassette plate or
main control board;
4. Contact with
equipment supplier.
Error
code
Error name
80Ex
Cassette move
80Fx
Cassette connect
810x
Cassette exchange
8112
8113
8114
Error with extend AC set
8115
Relevant
component
Description
Detects the cassette moving while
CRM unit in standby status
x = cassette number (0~5)
Detected the cassette inserting
while CRM unit in standby status
x = cassette number (0~5)
Detects the cassette exchanging
while CRM unit in standby status
x = cassette number (0~5)
Detects RC2 set as extend AC
Detects RC3 set as extend AC
Detects RC4 set as extend AC
Read cassette
information first
and reset.
1. Replace the
cassette;
Cassette EEPROM
Detects RC5 set as extend AC
Transport Error
Note detected in lower
9001
feeing channel
Note detected in lower
9002
feeing channel
Note detected in lower
9003
feeding channel
Note detected in NF
9004
channel
Note detected in NF
9005
channel
Detects note at BFPD before
command execution.
Detects note at RFWD before
command execution.
Detects note at CNPD before
command execution.
Detects note at FPND before
command execution.
Detects note at FVPD before
command execution.
SF09 SF10
SF25 SF26
SF12
SF13 SF14
Detects note at NV1 before
command execution.
NV1
9007
Note detected in NV
channel
Detects note at NV2 before
command execution.
NV2
9008
Note detected in NV
channel
Detects note at NV3 before
command execution.
NV3
9009
Note detected in NV
channel
Detects note at NV4 before
command execution.
Detects note at RVND before
command execution.
Detects note at EMLD before
command execution.
Detects note at EMUD before
command execution.
Detects note at EPND before
command execution.
Detects note at TDRPD before
command execution.
Detects note at UTPD before
command execution.
Detects note at FLPD before
command execution.
Detects note at TQPD before
command execution.
Detects note at LPND before
command execution.
Detects note at BJND before
command execution.
900B
900C
900D
900E
900F
9010
9011
9012
9013
28
Restore the
module.
SF23 SF24
Note detected in NV
channel
Note detected in NE
channel
Note detected in NE
channel
Note detected in NE
channel
Note detected in NE
channel
Note detected in NE
channel
Note detected in upper
feeding channel
Note detected in LT
channel
Note detected in NE
channel
Note detected in NE
channel
Note detected in NE
channel
2.Reset the
parameter;
3. Contact with
equipment supplier.
9006
900A
Solution
Restore the
module.
NV4
SE01 SE02
SE03
SE04
SE07
SE05
SF19 SF20
SF21 SF22
SE06
SE12
SE08 SE09
Restore the
module.
Error
code
9014
9015
9016
9017
9018
9019
901E
901F
9020
9021
9022
9023
9028
9029
902A
902B
902C
902D
902E
9041
9042
Relevant
component
Error name
Description
Note detected in CT
channel
Note detected in CT
channel
Note detected in CT
channel
Note detected in CT
channel
Note detected in CT
channel
Note detected in CT
channel
Note detected at AC
entrance
Note detected at AC
entrance
Note detected at RC1
entrance
Note detected at RC2
entrance
Note detected at RC3
entrance
Detects note at FIAD before
command execution.
Detects note at SEAD before
command execution.
Detects note at FIRD before
command execution.
Detects note at SERD before
command execution.
Detects note at THRD before
command execution.
Detects note at FORD before
command execution.
Detects note at ARFD before
command execution.
Detects note at ACFD before
command execution.
Detects note at R1FD before
command execution.
Detects note at R2FD before
command execution.
Detects note at R3FD before
command execution.
Note detected at RC4
entrance
Note detected in AC
channel
Note detected in AC
channel
Note detected at AC
entrance
Note detected at RC1
entrance
Note detected at RC2
entrance
Note detected at RC3
entrance
Note detected at RC4
entrance
Note remaining in lower
feeding channel
Note remaining in lower
feeding channel
Detects note at R4FD before
command execution.
Detects note at ARJD before
command execution.
Detects note at ARED before
command execution.
Detects note at ACRD before
command execution.
Detects note at R1RD before
command execution.
Detects note at R2RD before
command execution.
Detects note at R3RD before
command execution.
Detects note at R4RD before
command execution.
Note remaining at BFPD after
command execution finish.
Note remaining in lower
feeding channel
Note remaining in NF
channel
Note remaining in NF
channel
Detects note at RFWD after
command execution finish.
ST01
ST02
ST03
ST04
ST05
ST06
SA04
SA01
RC1-SR01
RC2-SR01
RC4-SR01
SA05
SA06
SA02 SA03
RC1-SR02 SR03
RC3-SR02 SR03
RC4-SR02 SR03
SF23 SF24
9047
Note remaining in NV
channel
Detects note at NV2 after command
execution finish.
NV2
9048
Note remaining in NV
channel
Detects note at NV3 after command
execution finish.
NV3
29
Restore the
module.
SF09 SF10
Note remaining in NV
channel
9045
Restore the
module.
RC2-SR02 SR03
9046
9044
Restore the
module.
RC3-SR01
Detects note at CNPD after
command execution finish.
Detects note at FPND after
command execution finish.
Detects note at FVPD after
command execution finish.
Detects note at NV1 after command
execution finish.
9043
Solution
SF25 SF26
SF12
SF13 SF14
NV1
Restore the
module.
Error
code
Error name
Description
Relevant
component
9049
Note remaining in NV
channel
Note remaining in NE
channel
Note remaining in NE
channel
Note remaining in NE
channel
Note remaining in NE
channel
Note remaining in NE
channel
Note remaining in upper
feeding channel
Note remaining in LT
channel
Note remaining in NE
channel
Note remaining in NE
channel
Note remaining in NE
channel
Note remaining in CT
channel
Note remaining in CT
channel
Note remaining in CT
channel
Note remaining in CT
channel
Note remaining in CT
channel
Note remaining in CT
channel
Note remaining at AC
entrance
Note remaining at AC
entrance
Note remaining at RC1
entrance
Note remaining at RC2
entrance
Note remaining at RC3
entrance
Note remaining at RC4
entrance
Note remaining at AC
channel
Note remaining at AC
channel
Note remaining at AC
entrance
Note remaining at RC1
entrance
Note remaining at RC2
entrance
Note remaining at RC3
entrance
Detects note at NV4 after command
execution finish.
NV4
904A
904B
904C
904D
904E
904F
9050
9051
9052
9053
9054
9055
9056
9057
9058
9059
905E
905F
9060
9061
9062
9063
9068
9069
906A
906B
906C
906D
Detects note at RVND after
command execution finish.
Detects note at EMLD after
command execution finish.
Detects note at EMUD after
command execution finish.
Detects note at EPND after
command execution finish.
Detects note at TDRPD after
command execution finish.
Detects note at UTPD after
command execution finish.
Detects note at FLPD after
command execution finish.
Detects note at TQPD after
command execution finish.
Detects note at LPND after
command execution finish.
Detects note at BJND after
command execution finish.
Detects note at FIAD after
command execution finish.
Detects note at SEAD after
command execution finish.
Detects note at FIRD after
command execution finish.
Detects note at SERD after
command execution finish.
Detects note at THRD after
command execution finish.
Detects note at FORD after
command execution finish.
Detects note at ARFD after
command execution finish.
Detects note at ACFD after
command execution finish.
Detects note at R1FD after
command execution finish.
Detects note at R2FD after
command execution finish.
Detects note at R3FD after
command execution finish.
Detects note at R4FD after
command execution finish.
Detects note at ARJD after
command execution finish.
Detects note at ARED after
command execution finish.
Detects note at ACRD after
command execution finish.
Detects note at R1RD after
command execution finish.
Detects note at R2RD after
command execution finish.
Detects note at R3RD after
command execution finish.
30
SE01 SE02
Solution
Restore the
module.
SE03
SE04
SE07
SE05
Restore the
module.
SF19 SF20
SF21 SF22
SE06
SE12
SE08 SE09
ST01
ST02
Restore the
module.
ST03
ST04
ST05
ST06
SA04
SA01
RC1-SR01
RC2-SR01
Restore the
module.
RC3-SR01
RC4-SR01
SA05
SA06
Restore the
module.
SA02 SA03
RC1-SR02 SR03
RC2-SR02 SR03
RC3-SR02 SR03
Restore the
module.
Relevant
component
Error
code
Error name
Description
906E
Note remaining at RC4
entrance
9081
Channel status
abnormal
9082
Channel status
abnormal
9083
Channel status
abnormal
9084
Channel status
abnormal
9085
Channel status
abnormal
9086
Channel status
abnormal
9087
Channel status
abnormal
Detects note at R4RD after
command execution finish.
Detects notes at FLPD and CNPD at
the same time, during executing
„Initializing‟ command.
Detects notes at TQPD and FVPD at
the same time, during executing
„Initializing‟ command.
Detects notes at TQPD and RVND
at the same time, during executing
„Initializing‟ command.
Detects notes at TQPD and EMLD
at the same time, during executing
„Initializing‟ command.
Detects notes at TQPD and EMUD
at the same time, during executing
„Initializing‟ command.
Detects notes at TQPD and TDRPD
at the same time, during executing
„Initializing‟ command.
Detects notes at TQPD and FPND at
the same time, during executing
„Initializing‟ command.
9091
9092
9093
9094
9095
9096
9097
9098
9099
Abnormal note
detected
Abnormal
detected
90A6
Note detected in NV
channel
90A7
Note detected in NV
channel
90A8
90A2
90A3
90A4
90A5
Note detected in lower
feeding channel
Note detected in lower
feeding channel
Note detected in lower
feeding channel
Note detected in NF
channel
Note detected in NF
channel
Detects over-width or skew note.
Detects note at BFPD during
command execution.
Detects note at RFWD during
command execution.
Detects note at CNPD during
command execution.
Detects note at FPND during
command execution.
Detects note at FVPD during
command execution.
Detects note at NV1 during
command execution.
90A1
RC4-SR02 SR03
SF21/SF22
SF25/SF26
SE06 SF13/SF14
SE06 SE01/SE02
SE06 SE03
1.Clear the note at
channel;
2. Restore the
module.
SE06 SE04
SE06 SE05
SE06 SF12
Restore the
module.
Detects over-width or skew note.
note
Solution
SE07
ST03
ST04
ST05
ST06
Restore the
module.
SF09 SF10
SF23 SF24
SF25 SF26
SF12
SF13 SF14
NV1
Detects note at NV2 during
command execution.
1.Clear the note at
channel;
NV2
Note detected in NV
channel
Detects note at NV3 during
command execution.
2. Restore the
module.
NV3
90A9
Note detected in NV
channel
Detects note at NV4 during
command execution.
NV4
90AA
Note detected in NE
channel
Note detected in NE
channel
Note detected in NE
channel
Detects note at RVND during
command execution.
Detects note at EMLD during
command execution.
Detects note at EMUD during
command execution.
90AB
90AC
31
SE01 SE02
SE03
SE04
Relevant
component
Error
code
Error name
Description
90AD
Note detected in NE
channel
Note detected in NE
channel
Note detected in upper
feeding channel
Note detected in LT
channel
Detects note at EPND during
command execution.
Detects note at TDRPD during
command execution.
Detects note at UTPD during
command execution.
Note detected in NE
channel
Note detected in NE
channel
Note detected in NE
channel
Note detected in CT
channel
Note detected in CT
channel
Note detected in CT
channel
Note detected in CT
channel
Note detected in CT
channel
Detects note at TQPD during
command execution.
Detects note at LPND during
command execution.
Detects note on BJND during
command execution.
Detects note at FIAD during
command execution.
Detects note at SEAD during
command execution.
Detects note at FIRD during
command execution.
Detects note at SERD during
command execution.
Detects note at THRD during
command execution.
Note detected in CT
channel
Note detected at AC
entrance
Detects note at FORD during
command execution.
Detects note at ARFD during
command execution.
90BF
Note detected at AC
entrance
Detects note at ACFD during
command execution.
90C0
Note detected at RC1
entrance
Note detected at RC2
entrance
Note detected at RC3
entrance
Note detected at RC4
entrance
Note detected in AC
channel
Note detected in AC
channel
Note detected in AC
entrance
Note detected at RC1
entrance
Note detected at RC2
entrance
Note detected at RC3
entrance
Note detected at RC4
entrance
Unexpected note-entry in
lower feeding channel
Unexpected note-entry in
lower feeding channel
Detects note at R1FD during
command execution.
Detects note at R2FD during
command execution.
Detects note at R3FD during
command execution.
Detects note at R4FD during
command execution.
Detects note at ARJD during
command execution.
Detects note at ARED during
command execution.
Detects note at ACRD during
command execution.
Detects note at R1RD during
command execution.
Detects note at R2RD during
command execution.
Detects note at R3RD during
command execution.
Detects note at R4RD during
command execution.
Detects unexpected note-entry at
BFPD.
Detects unexpected note-entry at
CNPD.
90AE
90AF
90B0
90B1
90B2
90B3
90B4
90B5
90B6
90B7
90B8
90B9
90BE
90C1
90C2
90C3
90C8
90C9
90CA
90CB
90CC
90CD
90CE
9101
9102
Detects note at FLPD during
command execution.
32
Solution
SE07
SE05
SF19 SF20
SF21 SF22
SE06
SE12
SE08 SE09
1.Clear the note at
channel;
ST01
2. Restore the
module.
ST02
ST03
ST04
ST05
ST06
SA04
1.Clear the note at
channel;
SA01
2. Restore the
module.
RC1-SR01
RC2-SR01
RC3-SR01
RC4-SR01
1.Clear the note at
channel;
2. Restore the
module.
SA05
SA06
SA02 SA03
RC1-SR02 SR03
RC2-SR02 SR03
RC3-SR02 SR03
RC4-SR02 SR03
SF09/SF10
SF25/SF26
Restore the
module.
Error
code
Relevant
component
Error name
Description
Unexpected note-entry in
RC1 entrance
Unexpected note-entry in
RC1 entrance
Unexpected note-entry in
RC2 entrance
Unexpected note-entry in
RC2 entrance
Unexpected note-entry in
RC3 entrance
Unexpected note-entry in
RC3 entrance
Unexpected note-entry in
RC4 entrance
Unexpected note-entry in
RC4 entrance
Unexpected note-entry in
AC entrance
Unexpected note-entry in
AC entrance
Unexpected note-entry in
AC entrance
Unexpected note-entry in
AC channel
Unexpected note-entry in
AC channel
Unexpected note-entry in
CT channel
Detects
R1FD.
Detects
R1RD.
Detects
R2FD.
Detects
R2RD.
Detects
R3FD.
Detects
R3RD.
Detects
R4FD.
Detects
R4RD.
Detects
ACFD.
Detects
ARFD.
Detects
ACRD.
Detects
ARJD.
Detects
ARED.
Detects
FORD.
Unexpected note-entry in
CT channel
Detects unexpected note-entry at
THRD.
Detects
SERD.
Detects
FIRD.
Detects
SEAD.
Detects
FIAD.
Detects
FLPD.
Detects
FPND.
Detects
FVPD.
Detects
NV1.
Detects
NV2.
Detects
RVND.
Detects
LPND.
912A
Unexpected note-entry in
CT channel
Unexpected note-entry in
CT channel
Unexpected note-entry in
CT channel
Unexpected note-entry in
CT channel
Unexpected note-entry in
LT channel
Unexpected note-entry in
NF channel
Unexpected note-entry in
NF channel
Unexpected note-entry in
NV channel
Unexpected note-entry in
NV channel
Unexpected note-entry in
NE channel
Unexpected note-entry in
NE channel
Unexpected note-entry in
NE channel
912B
Unexpected note-entry in
NE channel
9103
9104
9105
9106
9107
9108
9109
910A
9113
9114
9115
9116
9117
911C
911D
911E
911F
9120
9121
9122
9123
9124
9125
9126
9128
9129
unexpected note-entry at
unexpected note-entry at
unexpected note-entry at
unexpected note-entry at
unexpected note-entry at
unexpected note-entry at
unexpected note-entry at
unexpected note-entry at
unexpected note-entry at
unexpected note-entry at
unexpected note-entry at
unexpected note-entry at
unexpected note-entry at
unexpected note-entry at
unexpected note-entry at
unexpected note-entry at
unexpected note-entry at
unexpected note-entry at
unexpected note-entry at
unexpected note-entry at
unexpected note-entry at
unexpected note-entry at
unexpected note-entry at
unexpected note-entry at
unexpected note-entry at
RC1-SR01
RC1-SR02/SR03
RC2-SR01
RC2-SR02/SR03
RC3-SR01
Restore the
module.
RC3-SR02/SR03
RC4-SR01
RC4-SR02/SR03
SA01
SA04
SA02/SA03
Restore the
module.
SA05
SA06
ST06
1. Restore the
module.
ST05
2. Check relevant
diverter.
ST04
ST03
ST02
ST01
SF21/SF22
Restore the
module.
SF12
SF13/SF14
NV1
NV2
SE01/SE02
SE12
Detects unexpected note-entry at
EMLD.
SE03
Detects unexpected note-entry at
EMUD.
SE04
33
Solution
Restore the
module.
Error
code
Error name
912C
Unexpected note-entry in
NE channel
912D
Unexpected note-entry in
NE channel
912E
Unexpected note-entry in
NE channel
912F
Unexpected note-entry in
NE channel
9130
Unexpected note-entry in
NE channel
9131
Unexpected note-entry in
upper feeding channel
9132
Unexpected note-entry in
NE channel
9141
9142
9143
9144
9145
9146
9147
9148
9149
914A
9153
9154
9155
9156
9157
915C
915D
915E
Unexpected note in lower
feeding channel
Unexpected note in lower
feeding channel
Unexpected note at RC1
entrance
Unexpected note at RC1
entrance
Unexpected note at RC2
entrance
Unexpected note at RC2
entrance
Unexpected note at RC3
entrance
Unexpected note at RC3
entrance
Unexpected note at RC4
entrance
Unexpected note at RC4
entrance
Unexpected note at AC
entrance
Unexpected note at AC
entrance
Unexpected note at AC
entrance
Unexpected note at AC
channel
Unexpected note at AC
channel
Unexpected note in CT
channel
Unexpected note in CT
channel
Unexpected note in CT
channel
Description
Relevant
component
Detects unexpected note-entry at
EPND.
SE07
Detects unexpected note-entry at
EPND.
SE07
Detects unexpected note-entry at
TDRPD.
SE05
Detects unexpected note-entry at
TDRPD.
SE05
Detects unexpected note-entry at
TQPD.
SE06
Detects unexpected note-entry at
UTPD.
SF19/SF20
Detects unexpected note-entry at
BJND.
SE08/SE09
Detects unexpected note at BFPD.
SF19/SF20
Detects unexpected note at CNPD.
SF25/SF26
Detects unexpected note at R1FD.
RC1-SR01
Detects unexpected note at R1RD.
RC1-SR02/SR03
Detects unexpected note at R2FD.
RC2-SR01
Detects unexpected note at R2RD.
RC2-SR02/SR03
Detects unexpected note at R2RD.
RC3-SR01
Detects unexpected note at R3RD.
RC3-SR02/SR03
Detects unexpected note at R4FD.
RC4-SR01
Detects unexpected note at R4RD.
RC4-SR02/SR03
Detects unexpected note at ACFD.
SA01
Detects unexpected note at ARFD.
SA04
Detects unexpected note at ACRD.
SA02/SA03
Detects unexpected note at ARJD.
SA05
Detects unexpected note at ARED.
SA06
Detects unexpected note at FORD.
ST06
Detects unexpected note at THRD.
ST05
Detects unexpected note at SERD.
ST04
34
Solution
Restore the
module.
Restore the
module.
Restore the
module.
Restore the
module.
Restore the
module.
Error
code
915F
9160
9161
9162
9163
9164
9165
9166
9168
9169
916A
916B
916C
916D
916E
916F
9170
9171
9172
9201
9202
9203
9204
Error name
Unexpected note in CT
channel
Unexpected note in CT
channel
Unexpected note in CT
channel
Unexpected note in LT
channel
Unexpected note in NF
channel
Unexpected note in NF
channel
Unexpected note in NV
channel
Unexpected note in NV
channel
Unexpected note in NE
channel
Unexpected note in NE
channel
Unexpected note in NE
channel
Unexpected note in NE
channel
Unexpected note in NE
channel
Unexpected note in NE
channel
Unexpected note in NE
channel
Unexpected note in NE
channel
Unexpected note in NE
channel
Unexpected note in upper
feeding channel
Unexpected note in NE
channel
Transportation count error
in NF and NE
The number of notes fed
from lower feeding channel
is larger than the number
stacked in NE and Slot-out.
Transportation count error
in NF and AC-A
The number of notes fed from
upper feeding channel is
larger than the number
stacked in AC- area A.
Transportation count error
in NF and AC-B
The number of notes fed from
upper feeding channel is
larger than the number
stacked in AC- area B.
Description
Relevant
component
Detects unexpected note at FIRD.
ST03
Detects unexpected note at SEAD.
ST02
Detects unexpected note at FIAD.
ST01
Detects unexpected note at FLPD.
SF21/SF22
Detects unexpected note at FPND.
SF12
Detects unexpected note at FVPD.
SF13/SF14
Detects unexpected note at NV1.
NV1
Detects unexpected note at NV2.
NV2
Detects unexpected note at RVND.
SE01/SE02
Detects unexpected note at LPND.
SE12
Detects unexpected note at EMLD.
SE03
Detects unexpected note at EMUD.
SE04
Detects unexpected note at EPND.
SE07
Detects unexpected note at EPND.
SE07
Detects unexpected note at
TDRPD.
Detects unexpected note at
TDRPD.
Restore the
module.
SE05
SE06
Detects unexpected note at UTPD.
SF19/SF20
Detects unexpected note at BJND.
SE08/SE09
SF09/SF10 SE07
SF19/SF20
SF25/SF26 SE07
SF19/SF20
SF19/SF20 SA01
SF19/SF20 SA05
35
Restore the
module.
SE05
Detects unexpected note at TQPD.
Sensors count non-consistent
Solution
Original error code
is 1005.
Restore the
module.
Original error code
is 100B
Restore the
module.
Original error code
is 100B
Restore the
module.
Error
code
9205
9206
9207
9208
9209
920A
920B
920C
920D
9211
9212
9213
Error name
Transportation count error
in NF and AC-C
The number of notes fed from
upper feeding channel is
larger than the number
stacked in AC- area C.
Transportation count error
in NE and all cassettes
The number of notes fed from
NE is larger than the number
stacked in all of the cassettes.
Transportation count error
in NE and NF
The number of notes fed from
NE is larger than the number
stacked in Slot-out
Transportation count error
in NE and AC-A
The number of notes fed from
NE is larger than the number
stacked in AC- area A.
Transportation count error
in NE and AC-B
The number of notes fed from
NE is larger than the number
stacked in AC- area B.
Transportation count error
in NE and AC-C
The number of notes fed from
NE is larger than the number
stacked in AC- area C.
Transportation count error
in NF and dispense
channel
The number of notes counted
in Slot-out is different with the
number counted in dispense
channel
Transportation count error
in NV
Transportation count error
in NV
Transportation count error
in RC1 and NF
The number of notes fed from
RC1 is larger than the number
stacked in Slot-out and NE
Transportation count error
in RC2 and NF
The number of notes fed from
RC2 is larger than the number
stacked in Slot-out and NE
Transportation count error
in RC3 and NF
The number of notes fed from
RC3 is larger than the number
stacked in Slot-out and NE
Relevant
component
Description
SF19/SF20 SA06
Solution
Original error code
is 100B
Restore the
module.
SE07 SA01 SA04
RC1~RC4-SR02/SR03
Sensors count non-consistent
Restore the
module.
SE07 SF19/SF20
SE07 SA01
Sensors count non-consistent
SE07 SA05
Restore the
module.
SE07 SA06
SF19/SF20 SE05
Sensors count non-consistent
Restore the
module.
(SE01/SE02)，NV
(SE01/SE02)，NV
SE07
SF19/SF20
RC1-SR01
Sensors count non-consistent
SE07
SF19/SF20
RC2-SR01
SE07
SF19/SF20
RC3-SR01
36
Restore the
module.
Error
code
9214
9215
9221
9222
9223
9224
9225
922F
9231
9232
Error name
Transportation count error
in RC4 and NF
The number of notes fed from
RC4 is larger than the number
stacked in Slot-out and NE
Transportation count error
in RC5 and NF
The number of notes fed from
RC5 is larger than the number
stacked in Slot-out and NE
Transportation count error
in NF and RC1
The number of notes fed from
upper feeding channel is
larger than the number
stacked in RC1
Transportation count error
in NF and RC2
The number of notes fed from
upper feeding channel is
larger than the number
stacked in RC2
Transportation count error
in NF and RC3
The number of notes fed from
upper feeding channel is
larger than the number
stacked in RC3
Transportation count error
in NF and RC4
The number of notes fed from
upper feeding channel is
larger than the number
stacked in RC4
Transportation count error
in NF and RC5
The number of notes fed from
upper feeding channel is
larger than the number
stacked in RC4
Transportation count error
in NF and all cassettes
The number of notes fed from
upper feeding channel is
larger than the number
stacked in all of the cassettes
Transportation count error
with NF/RC1
The number of notes fed from
RC1 is larger than the
specified number
Transportation count error
with NF/RC2
The number of notes fed from
RC2 is larger than the
specified number
Relevant
component
Description
Solution
SE07
SF19/SF20
RC4-SR01
SE07
SF19/SF20
RC5-SR01
SF19/SF20
RC1-SR02/SR03
SF19/SF20
RC2-SR02/SR03
SF19/SF20
RC3-SR02/SR03
SF19/SF20
RC4-SR02/SR03
SF19/SF20
RC5-SR02/SR03
SF19/SF20 SA01
SA04
RC1~RC4-SR02/SR03
SF19/SF20
Restore the
module.
Sensors count non-consistent
SF19/SF20
37
Error
code
9233
9234
9235
9239
9241
9242
9243
9244
9245
9246
9247
9248
Error name
Transportation count error
with NF/RC3
The number of notes fed from
RC3 is larger than the
specified number
Transportation count error
with NF/RC4
The number of notes fed from
RC4 is larger than the
specified number
Transportation count error
with NF/RC5
The number of notes fed from
RC5 is larger than the
specified number
Transportation count error
with NF/RC1-5
The number of notes fed from
RC1~RC5 is larger than the
specified number
Transportation count error
in NF and NE
The number of notes fed
from lower feeding channel
is smaller than the number
stacked in NE and Slot-out.
Transportation count error
in NF and AC-A
The number of notes fed from
upper feeding channel is
smaller than the number
stacked in AC- area A.
Transportation count error
in NF and AC-B
The number of notes fed from
upper feeding is smaller than
the number stacked in ACarea B.
Transportation count error
in NF and AC-C
The number of notes fed from
upper feeding is smaller than
the number stacked in ACarea C.
Transportation count error
in NE and all cassettes
The number of notes fed from
NE is smaller than the number
stacked in all of the cassettes.
Transportation count error
in NE and NF
The number of notes fed from
NE is smaller than the number
stacked in Slot-out
Transportation count error
in NE and AC-A
The number of notes fed from
NE is smaller than the number
stacked in AC- area A
Relevant
component
Description
Solution
SF19/SF20
SF19/SF20
SF19/SF20
SF19/SF20
SF09/SF10 SE07
SF19/SF20
SF25/SF26 SE07
SF19/SF20
SF19/SF20 SA01
Restore the
module.
Sensors count non-consistent
SF19/SF20 SA05
SF19/SF20 SA06
Sensors count non-consistent
SE07 SA01 SA04
RC1~RC4-SR02/SR03
Restore the
module.
Sensors count non-consistent
SE07 SF19/SF20
Restore the
module.
Sensors count non-consistent
SE07 SA01
Restore the
module.
38
Error
code
9249
924A
9251
9252
9253
9254
9255
9261
9262
9263
Error name
Transportation count error
in NE and AC-B
The number of notes fed from
NE is smaller than the number
stacked in AC- area B
Transportation count error
in NE and AC-C
The number of notes fed from
NE is smaller than the number
stacked in AC- area C
Transportation count error
in RC1 and NF
The number of notes fed from
RC1 is smaller than the
number stacked in Slot-out
and NE
Transportation count error
in RC2 and NF
The number of notes fed from
RC2 is smaller than the
number stacked in Slot-out
and NE
Transportation count error
in RC3 and NF
The number of notes fed from
RC3 is smaller than the
number stacked in Slot-out
and NE
Transportation count error
in RC4 and NF
The number of notes fed from
RC4 is smaller than the
number stacked in Slot-out
and NE
Transportation count error
in RC5 and NF
The number of notes fed from
RC5 is smaller than the
number stacked in Slot-out
and NE
Transportation count error
in NF and RC1
The number of notes fed from
upper feeding channel is
smaller than the number
stacked in RC1
Transportation count error
in NF and RC2
The number of notes fed from
upper feeding channel is
smaller than the number
stacked in RC2
Transportation count error
in NF and RC3
The number of notes fed from
upper feeding channel is
smaller than the number
stacked in RC3
Relevant
component
Description
Solution
SE07 SA05
SE07 SA06
Sensors count non-consistent
Sensors count non-consistent
SE07
SF19/SF20
RC1-SR01
Reserved
SE07
SF19/SF20
RC2-SR01
Reserved
SE07
SF19/SF20
RC3-SR01
Reserved
SE07
SF19/SF20
RC4-SR01
Reserved
SE07
SF19/SF20
RC5-SR01
Reserved
SF19/SF20
RC1-SR02/SR03
Restore the
module.
SF19/SF20
RC2-SR02/SR03
Restore the
module.
Sensors count non-consistent
SF19/SF20
RC3-SR02/SR03
39
Error
code
9264
9265
926F
9271
9272
9273
9274
9275
9279
Error name
Transportation count error
in NF and RC4
The number of notes fed from
upper feeding channel is
smaller than the number
stacked in RC4
Transportation count error
in NF and RC5
The number of notes fed from
upper feeding channel is
smaller than the number
stacked in RC4
Transportation count error
in NF and all cassettes
The number of notes fed from
upper feeding channel is
smaller than the number
stacked in all of the cassettes
Transportation count error
with NF/RC1
The number of notes fed from
RC1 is smaller than the
specified number
Transportation count error
with NF/RC2
The number of notes fed from
RC2 is smaller than the
specified number
Transportation count error
with NF/RC3
The number of notes fed from
RC3 is smaller than the
specified number
Transportation count error
with NF/RC4
The number of notes fed from
RC4 is smaller than the
specified number
Transportation count error
with NF/RC5
The number of notes fed from
RC5 is smaller than the
specified number
Transportation count error
with NF/RC1-5
The number of notes fed from
RC1~RC5 is smaller than the
specified number
9281
Continuous reject
9282
Total reject too much
9283
Continuous reject
Relevant
component
Description
Solution
SF19/SF20
RC4-SR02/SR03
SF19/SF20
RC5-SR02/SR03
SF19/SF20 SA01
SA04
RC1~RC4-SR02/SR03
SF19/SF20
SF19/SF20
SF19/SF20
Restore the
module.
Sensors count non-consistent
SF19/SF20
SF19/SF20
SF19/SF20
Continuously rejected notes are
over the specified number, during
dispensing transaction.
Total rejected notes are over the
specified number, during
dispensing transaction.
Continuously rejected notes are
over the specified number, during
retract_NF transaction.
40
Restore the
module.
Error
code
Error name
9284
Total reject too much
9285
Continuous reject
9286
Total reject too much
9288
9301
9302
9303
9304
9305
9306
9307
9308
9309
930A
9313
9314
9315
9316
9317
Too many notes in
Slot-out
Unexpected
transportation in lower
feeding channel
Unexpected
transportation in lower
feeding channel
Unexpected
transportation at RC1
entrance
Unexpected
transportation at RC1
entrance
Unexpected
transportation at RC2
entrance
Unexpected
transportation at RC2
entrance
Unexpected
transportation at RC3
entrance
Unexpected
transportation at RC3
entrance
Unexpected
transportation at RC4
entrance
Unexpected
transportation at RC4
entrance
Unexpected
transportation at AC
entrance
Unexpected
transportation at AC
entrance
Unexpected
transportation at AC
entrance
Unexpected
transportation in AC
channel
Unexpected
transportation in AC
channel
Relevant
component
Description
Solution
Total rejected notes are over the
specified number, during
retract_NF transaction.
Continuously rejected notes are
over the specified number, during
cashcount transaction.
Total rejected notes are over the
specified number, during cashcount
transaction.
Too many notes are set in Slot-out
during retract_NF transaction.
Detects unexpected note
transportation in BFPD.
SF09/SF10
Detects unexpected note
transportation in CNPD.
SF25/SF26
Detects unexpected note
transportation at R1FD.
RC1-SR01
1. Restore the
module.
Detects unexpected note
transportation at R1RD.
RC1-SR02/SR03
2. Contact with
equipment supplier.
Detects unexpected note
transportation at R2FD.
RC2-SR01
Detects unexpected note
transportation at R2RD.
RC2-SR02/SR03
Detects unexpected note
transportation at R3FD.
RC3-SR01
Detects unexpected note
transportation at R3RD.
RC3-SR02/SR03
1. Restore the
module.
Detects unexpected transportation
at R4FD.
RC4-SR01
2. Contact with
equipment supplier.
Detects unexpected note
transportation at R4RD.
RC4-SR02/SR03
Detects unexpected note
transportation at ACFD.
SA01
Detects unexpected note
transportation at ARFD.
SA04
Detects unexpected note
transportation at ACRD.
SA02/SA03
Detects unexpected note
transportation at ARJD.
SA05
Detects unexpected note
transportation at ARED.
SA06
41
1. Restore the
module.
2. Contact with
equipment supplier.
Error
code
931C
931D
931E
931F
9320
9321
9322
9323
9324
9325
9326
9328
9329
932A
932B
932C
Error name
Unexpected
transportation in CT
channel
Unexpected
transportation in CT
channel
Unexpected
transportation in CT
channel
Unexpected
transportation in CT
channel
Unexpected
transportation in CT
channel
Unexpected
transportation in CT
channel
Unexpected
transportation in LT
channel
Unexpected
transportation in NF
channel
Unexpected
transportation in NF
channel
Unexpected
transportation in NV
channel
Unexpected
transportation in NV
channel
Unexpected
transportation in NE
channel
Unexpected
transportation in NE
channel
Unexpected
transportation in NE
channel
Unexpected
transportation in NE
channel
Unexpected
transportation in NE
channel
Description
Relevant
component
Detects unexpected note
transportation at FORD.
ST06
Detects unexpected note
transportation at THRD.
ST05
Detects unexpected note
transportation at SERD.
ST04
Detects unexpected note
transportation at FIRD.
ST03
Detects unexpected note
transportation at SEAD.
ST02
Detects unexpected note
transportation at FIAD.
ST01
Detects unexpected note
transportation at FLPD.
SF21/SF22
Detects unexpected note
transportation at FPND.
SF12
Detects unexpected note
transportation at FVPD.
SF13/SF14
Detects unexpected note
transportation at NV1.
NV1
Detects unexpected note
transportation at NV2.
NV2
Detects unexpected note
transportation in RVND.
SE01/SE02
Detects unexpected note
transportation in LPND.
SE12
Detects unexpected note
transportation in EMLD.
SE03
Detects unexpected note
transportation in EMUD.
SE04
Detects unexpected note
transportation in EPND.
SE07
932E
Unexpected
transportation in NE
channel
Detects unexpected note
transportation in TDRPD.
9330
Unexpected
transportation in NE
channel
Detects unexpected note
transportation in TQPD.
42
SE05
SE06
Solution
1. Restore the
module.
2. Contact with
equipment supplier.
1. Restore the
module.
2. Contact with
equipment supplier.
1. Restore the
module.
2. Contact with
equipment supplier.
1. Restore the
module.
2. Contact with
equipment supplier.
1. Restore the
module.
2. Contact with
equipment supplier.
1. Restore the
module.
2. Contact with
equipment supplier.
Error
code
Error name
Description
Relevant
component
Solution
9331
Unexpected
transportation in upper
feeding channel
Detects unexpected note
transportation in UTPD.
SF19/SF20
1. Restore the
module.
9332
Unexpected
transportation in NE
channel
Detects unexpected note
transportation in BJND.
SE08/SE09
2. Contact with
equipment
supplier.
9401
Transportation jam
between two sensors
Detects jam between BFPD and
CNPD in transportation route
SF09/SF10
SF25/SF26
9402
Transportation jam
between two sensors
Detects jam between CNPD and
FVPD in transportation route
SF13/SF14
SF25/SF26
9403
Transportation jam
between two sensors
Detects jam between FVPD and
RVND in transportation route
SF13/SF14
SE01/SE02
9404
Transportation jam
between two sensors
Detects jam between RVND and
EMUD in transportation route
SE04 SE01/SE02
9405
Transportation jam
between two sensors
Detects jam between EMUD and
EPND in transportation route
SE04 SE07
9406
Transportation jam
between two sensors
Detects jam between EMUD and
TDRPD in transportation route
SE04 SE05
9407
Transportation jam
between two sensors
Detects jam between TDRPD and
UTPD in transportation route
SE05 SF19/SF20
9408
Transportation jam
between two sensors
Detects jam between FVPD and
FLPD in transportation route
SF13/SF14
SF21/SF22
9409
Transportation jam
between two sensors
Detected jam between FLPD and
FIAD in transportation route
SF21/SF22 ST01
940A
Transportation jam
between two sensors
Detects jam between FIAD and
FIRD in transportation route
ST01 ST03
940B
Transportation jam
between two sensors
Detects jam between FIRD and
SERD in transportation route
ST03 ST04
940C
Transportation jam
between two sensors
Detects jam between SERD and
THRD in transportation route
ST04 ST05
940D
Transportation jam
between two sensors
Detects jam between THRD and
FORD in transportation route
ST05 ST06
9411
Transportation jam
between two sensors
Detects jam between FIAD and
ACFD in transportation route
ST01 SA01
9412
Transportation jam
between two sensors
Transportation jam
between two sensors
Transportation jam
between two sensors
9415
Transportation jam
between two sensors
Detects jam between FIAD and
ARFD in transportation route
Detects jam between ARFD and
ARJD in transportation route
Detects jam between ARFD and
ARED in transportation route
Detects jam between FIRD and
R1RD in transportation route
9416
Transportation jam
between two sensors
Detects jam between SERD and
R2RD in transportation route
ST04
RC2-SR02/SR03
9417
Transportation jam
between two sensors
Detects jam between THRD and
R3RD in transportation route
ST05
RC3-SR02/SR03
9418
Transportation jam
between two sensors
Detects jam between FORD and
R4RD in transportation route
ST06
RC4-SR02/SR03
941D
Transportation jam
between two sensors
Detects jam between R1FD and
FIRD in transportation route
RC1-SR01 ST03
9413
9414
43
Restore the module
when transport jam
occurs.
Restore the module
when transport jam
occurs.
ST01 SA04
SA04 SA05
SE04 SA06
ST03
RC1-SR02/SR03
Restore the module
when transport jam
occurs.
Error
code
Error name
Description
Relevant
component
941E
Transportation jam
between two sensors
Detects jam between R2FD and
SERD in transportation route
RC2-SR01 ST04
941F
Transportation jam
between two sensors
Detects jam between R3FD and
THRD in transportation route
RC3-SR01 ST05
9420
Detects jam between R4FD and
FORD in transportation route
RC4-SR01 ST06
9504
Transportation jam
between two sensors
Transportation jam
between two sensors
Transportation jam
between two sensors
Transportation jam
between two sensors
Transportation jam
between two sensors
Transportation jam
between two sensors
Transportation jam
between two sensors
Lower feeding channel
jam
Lower feeding channel
jam
Lower feeding channel
jam
NF channel jam
9505
9425
9426
9427
9428
9429
9430
9501
Detects jam between EPND and
TQPD in transportation route
Detects jam between TQPD and
UTPD in transportation route
Detects jam between FIAD and
FVPD in transportation route
Detects jam between SEAD and
FIRD in transportation route
Detects jam between SEAD and
ARFD in transportation route
Detects jam between NV2 and
RVND in transportation route
SE06 SF19/SF20
ST01 SF13/SF14
ST02 ST03
NV2 SE01/SE02
Detects note jam in RFWD
SF23/SF24
Detects note jam in CNPD
SF25/SF26
Detects note jam in FPND
SF12
NF channel jam
Detects note jam in FVPD
SF13/SF14
9506
9507
9508
NV channel jam
Detects note jam in NV1
NV1
NV channel jam
Detects note jam in NV2
NV2
NV channel jam
Detects note jam in NV3
NV3
9509
Detects note jam in NV4
NV4
950A
NV channel jam
NE channel jam
Detects note jam in RVND
SE01/SE02
950B
NE channel jam
Detects note jam in EMLD
SE03
950C
NE channel jam
Detects note jam in EMUD
SE04
950D
NE channel jam
Detects note jam in EPND
SE07
950E
Detects note jam in TDRPD
SE05
Detects note jam in UTPD
SF19/SF20
9510
NE channel jam
Upper feeding channel
jam
LT channel jam
Detects note jam in FLPD
SF21/SF22
9511
NE channel jam
Detects note jam in TQPD
SE06
9512
NE channel jam
Detects note jam in LPND
SE12
9513
NE channel jam
Detects note jam in BJND
SE08/SE09
9514
CT channel jam
Detects note jam in FIAD
ST01
9515
CT channel jam
Detects note jam in SEAD
ST02
9516
CT channel jam
Detects note jam in FIRD
ST03
9517
CT channel jam
Detects note jam in SERD
ST04
9518
CT channel jam
Detects note jam in THRD
ST05
9519
CT channel jam
Detects note jam in FORD
ST06
951E
AC entrance jam
Detects note jam in ARFD
SA04
950F
44
Restore the module
when transport jam
occurs.
ST02 SA04
SF09/SF10
9503
Restore the module
when transport jam
occurs.
SE07 SE06
Detects note jam in BFPD
9502
Solution
Restore the module
when transport jam
occurs.
Restore the module
when transport jam
occurs.
Restore the module
when transport jam
occurs.
Restore the module
Error
code
951F
Error name
Description
Relevant
component
Solution
AC entrance jam
Detects note jam in ACFD
SA01
9520
RC1 entrance jam
Detects note jam in R1FD
RC1-SR01
when transport jam
occurs.
9521
RC2 entrance jam
Detects note jam in R2FD
RC2-SR01
9522
RC3 entrance jam
Detects note jam in R3FD
RC3-SR01
9523
RC4 entrance jam
Detects note jam in R4FD
RC4-SR01
9528
AC channel jam
Detects note jam in ARJD
SA05
9529
AC channel jam
Detects note jam in ARED
SA06
952A
AC entrance jam
Detects note jam in ACRD
SA02/SA03
952B
RC1 entrance jam
Detects note jam in R1RD
RC1-SR02/SR03
952C
RC2 entrance jam
Detects note jam in R2RD
RC2- SR02/SR03
952D
952E
RC3 entrance jam
Detects note jam in R3RD
RC3- SR02/SR03
RC4 entrance jam
Detects note jam in R4RD
Detects note jam in ARFD when AC
note pressing plate restoring or
wing wheel turning.
Detects note jam in ACFD when AC
note pressing plate restoring or
wing wheel turning.
Detects note jam in ARJD when AC
note pressing plate restoring or
wing wheel turning.
Detects note jam in ARED when AC
note pressing plate restoring or
wing wheel turning.
Detects note jam in ACRD when AC
note pressing plate restoring or
wing wheel turning.
Detects note jam in R1FD when AC
note pressing plate restoring or
wing wheel turning.
Detects note jam in R2FD when AC
note pressing plate restoring or
wing wheel turning.
Detects note jam in R3FD when AC
note pressing plate restoring or
wing wheel turning.
Detects note jam in R4FD when AC
note pressing plate restoring or
wing wheel turning.
Detects note jam in R5FD when AC
note pressing plate restoring or
wing wheel turning.
Detects note jam in R1RD when AC
note pressing plate restoring or
wing wheel turning.
Detects note jam in R2RD when AC
note pressing plate restoring or
wing wheel turning.
Detects note jam in R3RD when AC
note pressing plate restoring or
wing wheel turning.
Detects note jam in R4RD when AC
note pressing plate restoring or
wing wheel turning.
RC4- SR02/SR03
9541
AC entrance jam
9542
AC entrance jam
9543
AC channel jam
9544
AC channel jam
9545
AC entrance jam
9551
RC1 entrance jam
9552
RC2 entrance jam
9553
RC3 entrance jam
9554
RC4 entrance jam
9555
RC5 entrance jam
9561
RC1 entrance jam
9562
RC2 entrance jam
9563
RC3 entrance jam
9564
RC4 entrance jam
45
SA04
SA01
SA05
SA06
SA02/SA03
RC1-SR01
RC2-SR01
RC3-SR01
RC4-SR01
RC5-SR01
RC1-SR02/SR03
RC2- SR02/SR03
RC3- SR02/SR03
RC4- SR02/SR03
Restore the module
when transport jam
occurs.
Error
code
Error name
Description
Relevant
component
9565
RC5 entrance jam
Detects note jam in R5RD when AC
note pressing plate restoring or
wing wheel turning.
RC5- SR02/SR03
Solution
Special Error Code (Internal Error)
E401
Timeout waiting the
result of DLS release
Timeout waiting the result of
shutter solenoid DLS releasing after
command execution finish
E402
Timeout waiting the
result of FDS release
Timeout waiting the result of LT
solenoid FDS releasing after
command execution finish
E403
Timeout waiting the
result of TUS release
Timeout waiting the result of reject
transport solenoid TUS releasing
after command execution finish
E404
Timeout waiting the
result of LGS release
Timeout waiting the result of LGS
releasing after command execution
finish
E405
Timeout waiting the
result of TMS release
E406
Timeout waiting the
result of TRS release
Timeout waiting the result of NE
main transport solenoid TMS
releasing after command execution
finish
Timeout waiting the result of
dispensing transport solenoid
TRS releasing
after command execution finish
E411
Timeout waiting the
result of DLS holding
Timeout waiting the result of
powering on shutter solenoid DLS
after command execution finish
E412
Timeout waiting the
result of FDS holding
E413
Timeout waiting the
result of TUS holding
E414
Timeout waiting the
result of LGS holding
Timeout waiting the result of
powering on LT solenoid FDS after
command execution finish
Timeout waiting the result of
powering on reject transport
solenoid TUS holding after
command execution finish
Timeout waiting the result of
powering on LGS
E415
E416
1. Restore the
module.
2. Replace upper
control board or
main control board.
3. Contact
equipment supplier.
1. Restore the
module.
2. Replace upper
control board or
main control board.
3. Contact
equipment supplier.
Reserved
Reserved
Reserved
Reserved
Timeout waiting the
result of TMS holding
after command execution finish
Timeout waiting the result of
powering on NE main passage
solenoid TMS
Reserved
Timeout waiting the
result of TRS holding
after command execution finish
Timeout waiting the result of
powering on dispensing
passage solenoid TRS
Reserved
after command execution finish
E421
Timeout waiting the
result of resetting note
pressing plate
Timeout waiting the result of
resetting note pressing plate after
command execution finish
1. Restore the
module.
E422
Timeout waiting the
result of resetting top
plate
Timeout waiting the result of
resetting top plate after command
execution finish
2. Replace upper
control board or
main control board.
E423
Timeout waiting the
result of resetting tape
Timeout waiting the result of
restoring tape after command
execution finish
3. Contact
equipment supplier.
46
Error
code
Error name
Description
E424
Timeout waiting the
result of preparing
dispensing
Timeout waiting the result of
preparing dispensing after
command execution finish
E425
Timeout waiting the
result of controlling
stacker
Timeout waiting the result of
controlling stacker position after
command execution finish
E426
Timeout waiting the
result of resetting
stacker
Timeout waiting the result of
resetting stacker after command
execution finish
Relevant
component
Solution
Reserved
Special Error Code (Executive Component Error)
E501
DLS holding failed
Powering on shutter solenoid DLS
failed after command execution
finish
SUF03/DLS
E502
FDS holding failed
Powering on LT solenoid FDS failed
after command execution finish
SUF14/FDS
E503
TUS holding failed
Powering on reject transport
solenoid TUS failed after command
execution finish
SUE06/TUS
E504
LGS holding failed
Powering on LGS failed after
command execution finish
SUE08/LGS
E511
DLS release failed
Releasing shutter solenoid DLS
failed after command execution
finish
SUF03/DLS
E512
FDS release failed
Releasing LT solenoid FDS failed
after command execution finish
SUF14/FDS
E513
TUS release failed
Releasing reject transport solenoid
TUS failed after command
execution finish
SUE06/TUS
E514
LGS release failed
Releasing LGS failed after
command execution finish
SUE08/LGS
Reserved
Reserved
Reserved
1. Check if solenoid
failed and replace
it.
2. Check
corresponding
sensor if stuck.
3. Restore the
module.
4. Contact
equipment supplier.
E521
T-RC1 holding failed
Powering on RC1 solenoid failed
after command execution finish
RC1SUR04/T-RC1
E522
T-RC2 holding failed
Powering on RC2 solenoid failed
after command execution finish
RC2SUR04/T-RC2
E523
T-RC3 holding failed
Powering on RC3 solenoid failed
after command execution finish
RC3SUR04/T-RC3
E524
T-RC4 holding failed
Powering on RC4 solenoid failed
after command execution finish
RC4SUR04/T-RC4
E525
T-RC5 holding failed
Powering on RC5 solenoid failed
after command execution finish
RC5SUR04/T-RC5
E531
T-RC1 release failed
Releasing RC1 solenoid failed after
command execution finish
RC1SUR04/T-RC1
E532
T-RC2 release failed
Releasing RC2 solenoid failed after
command execution finish
RC2SUR04/T-RC2
T-RC3 release failed
Releasing RC3 solenoid failed after
command execution finish
RC3SUR04/T-RC3
E533
47
Reserved
Reserved
Reserved
Reserved
Reserved
1. Check if solenoid
failed and replace
it.
2. Check
corresponding
sensor if stuck.
Error
code
Error name
Description
Relevant
component
Solution
E534
T-RC4 release failed
Releasing RC4 solenoid failed after
command execution finish
RC4SUR04/T-RC4
3. Restore the
E535
T-RC5 release failed
Releasing RC5 solenoid failed after
command execution finish
RC5SUR04/T-RC5
E541
Error with T-AC diverting
Error with AC solenoid diverting
after command execution finish:
note move to area B
T-AC
Error with T-AC diverting
Error with AC solenoid diverting
after command execution finish:
note move to area C
E542
Special Error Codes (NF Error)
Note pressing plate
E601
resetting failed
module.
T-AC
The driving motor of
top plate
E603
Note pressing plate error
E604
Top plate error
Failure with top plate after
command execution finish
E605
Preparing dispensing
failed
Failure with preparing dispensing
after command execution finish
E606
Resetting stacker failed
E607
Stacking currency failed
Resetting stacker failed after
command execution finish
Stacking notes failed after
command execution finish
E611
Closing shutter failed
module.
3. Contact
equipment supplier.
The driving motor of
note pressing plate
Top plate resetting failed
1. Check if solenoid
failed and replace
it.
2. Restore the
Note pressing plate resetting failed
after command execution finish
Top plate resetting failed after
command execution finish.
Failure with note pressing plate
after command execution finish
E602
4. Contact
equipment supplier.
1. Check if sensor
failed and replace
it.
2. Check
corresponding
component if stuck.
3. Restore the
module.
4. Contact
equipment supplier.
Closing shutter failed
Special error code (Cassette error)
E801
AC- area A full
Detects AC-area A full after
command execution finish
E802
AC- area B full
Detects AC-area B full after
command execution finish
E803
AC- area C full
Detects AC-area C full after
command execution finish
E804
Extend AC full
Detects extend AC cassette full
after command execution finish
E805
AC-area A excessively full
Detects AC-area A over full after
command execution finish
E806
Extend AC excessively full
Detects Extend AC over full after
command execution finish
E81x
Note pressing plate error
in cassette
Detects note pressing plate error
after command execution finish
x=cassette number (0~5)
48
SUA03 SUA04
1. Clear cassette;
2. Restore the
module.
RC1- SUR05 SUR06
1. Check if sensor
failed and replace
it.
SUA05/driving motor of
note pressing plate
RCx-SUR07/driving
motor of note pressing
plate
2. Check
corresponding
component if stuck.
3. Restore the
module.
4. Contact
equipment supplier.
Error
code
E82x
E83x
Relevant
component
Error name
Description
Cassette wing wheel
Detects wing wheel not turning
after command execution finish
error
Timeout resetting
cassette
Solution
SUA02/the driving
motor of AC
X=cassette number (0~5)
RCx-SUR03/the
feeding motor of RC1
Cannot detect note pressing
plate in „end‟ status after
command execution finish within
expected time.
SUA03 SUA04
RCx-SUR05 SUR06
X=cassette number (0~5)
E84x
Timeout pulling
cassette
Cannot detect note pressing
plate in „top‟ status after
command execution finish within
expected time.
SUA01
RCx-SUR01
X=cassette number (0~5)
E85x
Cassette status
abnormal
Detects „end‟ but no „near
end„ status of cassette after
command execution finish
SUA03 SUA04
RCx-SUR05 SUR06
X=cassette number (0~5)
E85A
E86x
Extend AC status
abnormal
Detects „end‟ but not detect
„near end‟.
Cassette status
abnormal
Detects „end‟ but no „near end‟
status of extend AC cassette after
command execution finish
E86A
1. Check if sensor
failed and replace
it.
SUA03 SUA04 SUA01
SA02/SA03
2. Restore the
module.
RCx-SUR05 SUR06
SUR01 SR04/SR05
3. Contact
equipment supplier.
X=cassette number (0~5)
Detects „empty‟, and „near end‟ or
„end‟ of cassette at the same time
after command execution finish
X=cassette number (0~5)
Extend AC status
abnormal
Detects „empty‟, and detect
„near end‟ or „end‟ at the same
time.
RC1-SUR05 SUR06
Detects „empty‟, and „near end‟ or
„end‟ of AC at the same time after
command execution finish
X=cassette number (0~5)
RC1-SUR05 SUR06
SUR01 SR04/SR05
Special Error Codes (Note Reject Error)
CRM not in position
Detects CRM is not in position
when retracting the notes
rejected in dispensing.
EA03
NV error
Detects NV with failure when
retracting the notes rejected in
dispensing.
1. Reset module.
EA04
Internal error
Detects internal error when
retracting the notes rejected in
dispensing.
Contact the
equipment supplier.
EA05
Executive parts failure
Detects execution component failed
when retracting the notes rejected
in dispensing.
EA07
NE error
Detects escrow module error when
retracting the notes rejected in
dispensing.
EA08
Cassette error
Detects cassette error when
retracting the notes rejected in
dispensing.
EA02
49
1. Restore all parts
of module in place.
2. Reset module.
1. Reset module;
2. Contact
equipment supplier.
Restore the
module.
Relevant
component
Error
code
Error name
Description
EA09
Transport passage error
Detects transporting error in
passage when retracting the notes
rejected in dispensing.
Solution
3 CRM9250 Warning Code List
Warning
code
Name
Description
Relevant
component
Solution
NV Warning
Internal Warning
Executive Component Warning
Note Feeding Warning
Shutter abnormal
0601
Detects abnormal status of the
shutter sensors.
SUF01 SUF02
0602
Timeout opening shutter
Time out opening shutter
SUF01 SUF02
0603
Timeout closing shutter
Timeout closing shutter
SUF01 SUF02
0605
Note caught in shutter
Detects note or hand in the shutter
area while closing the shutter.
SF01 SF02 SF03
Take notes out
0606
Note caught in shutter
Note/Hand at shutter
area
SF01 ~ SF03
Retry
0610
Deposit reject
Reject occurs during executing
„Cash Count‟ command.
0611
Note remain in slot
Notes remain in cash slot
SF01 ~ SF08
0612
Note remain in Slot-out
Notes remain in cash Slot-out
SF15/SF16
0613
Note remain in Slot-out
Notes remain in cash Slot-out
SF17/SF18
0614
No note in slot
No note in slot after command
execution
SF01 ~ SF08
0615
No note in Slot-out
No note in Slot-out after command
execution
SF01 ~ SF08
SF15/SF16
0616
No note in Slot-out
SF01 ~ SF08
SF17/SF18
061A
Slot status abnormal
No note in Slot-out after command
execution
Detects abnormal status in cash
slot, and notes not placed right
0621
Slot-out detect half note
0622
Take the notes
out
SF01~SF08
One of the sensors at the entrance
of Slot-out detects note but another
cannot detect within certain period
SF09/SF10
Detects hole notes in Slot-out
SF09/SF10
Detects over-width notes in Slot-out
SF09/SF10
0624
Slot-out detect hole note
Slot-out detect over
width note
Slot-out detect narrow
note
Detects narrow notes in Slot-out
SF09/SF10
0631
Slot-out feeding failed
Next note not fed from Slot-out
within expected time
SF09/SF10
0632
Slot-out fed no note
Within expected time, no note fed
from Slot-out
SF09/SF10
0623
Note Escrow Error
50
Retry
Take notes out
Take notes out
Take notes out
Warning
code
0701
Name
NE tape end error
Description
Relevant
component
Solution
Detects the end of the winding tape
of NE.
Too many notes are stacked in NE
0702
Too many notes in NE
during “CASH COUNT” command
execution.
0714
0741
NE fed no note
After detecting the tape is restored,
no note fed from NE
Note remain in NE
Notes in escrow
SE07
SE10/SE11
Cassette Error
0801
RC1 empty
Detects no note in RC1 after
command execution finish
RC1-SUR01 SR04/SR05
0802
RC2 empty
Detects no note exist in RC2 after
command execution finish
RC2-SUR01 SR04/SR05
0803
RC3 empty
Detects no note exist in RC3 after
command execution finish
RC3-SUR01 SR04/SR05
0804
RC4 empty
Detects no note exist in RC4 after
command execution finish
RC4-SUR01 SR04/SR05
0805
RC5 empty
Detects no note in RC5 after
command execution finish
RC5-SUR01 SR04/SR05
0811
RC1 almost full
Detects RC1 in „near end‟ status
RC1-SUR05 SR04/SR05
0812
RC2 almost full
Detects RC2 in „near end‟ status
RC2-SUR05 SR04/SR05
0813
RC3 almost full
Detects RC3 in „near end‟ status
RC3-SUR05 SR04/SR05
0814
RC4 almost full
Detects RC4 in „near end‟ status
RC4-SUR05 SR04/SR05
0815
RC5 almost full
RC5-SUR05 SR04/SR05
081A
Extend AC almost end
Detects RC5 in „near end‟ status
Extend AC almost to end
081B
Extend AC end
081C
Extend AC almost full
081E
AC-A area almost full
Detects the „near end‟
position of the AC-A area
AC-B area almost full
081F
AC-C area almost full
0821
RC1 full
0822
RC2 full
0823
RC3 full
0824
RC4 full
081D
RC1-SUR05
Detects the „end‟ status;
Extend AC note pressing plate to
end.
Detects the „near end‟ status;
Extend AC almost full.
RC1-SUR06
AC- area A almost full
AC-SUR02 SA02/SR03
RC1-SUR05
AC- area B almost full
AC- area C almost full
Detects RC1 in „end‟ status;
RC1 is full.
Detects RC2 in „end‟ status;
RC2is full.
Detects RC3 in „end‟ status;
RC3 is full.
Detects RC4 in „end‟ status;
RC4 is full.
51
RC1-SUR06 SR04/SR05
RC2-SUR06 SR04/SR05
RC3-SUR06 SR04/SR05
RC4-SUR06 SR04/SR05
Retrieve the
notes.
Warning
code
Name
0825
RC5 full
0830
AC
0831
RC1 almost end
0832
0833
almost end
RC2 almost end
RC3 almost end
Description
Relevant
component
Detects RC5 in „end‟ status;
RC5 is full.
Detects AC-area A in „near end‟
status;
AC pressing plate is near to end.
Detects RC1 in „near end‟ status;
RC1 pressing plate is near to end.
Detects RC2 in „near end‟ status;
RC2 pressing plate is near to end.
Detects RC3 in „near end‟ status;
RC3 pressing plate is near to end.
Detects RC4 in „near end‟ status;
RC4 pressing plate is near to end.
Detects RC5 in „near end‟ status;
RC5 pressing plate is near to end.
0834
RC4 almost end
0835
RC5 almost end
0840
AC end
0841
RC1 end
0842
RC2 end
0843
RC3 end
8044
RC4 end
0845
RC5 end
0850
AC excessively full
Detects AC-area A in „end‟ status.
AC note pressing plate is at end.
Detects RC1 in „end‟ status.
RC1 note pressing plate is at end.
Detects RC2 in „end‟ status.
RC2 note pressing plate is at end.
Detects RC3 in „end‟ status.
RC3 note pressing plate is at end.
Detects RC4 in „end‟ status.
RC4 note pressing plate is at end.
Detects RC5 in „end‟ status.
RC5 note pressing plate is at end.
AC excessively full
0851
RC1 excessively full
RC1 excessively full
0852
RC2 excessively full
RC2 excessively full
0853
RC3 excessively full
RC3 excessively full
0854
RC4 excessively full
RC4 excessively full
0855
RC4 excessively full
RC5 excessively full
Transport Error
Too many notes in
0901
Slot-out
0904
Mis-feeding
0911
Continuous reject
0912
Total reject too much
0941
Too many notes in
Slot-out
Too many notes are set in the
Slot-out.
No note is fed during command
execution.
Continuously rejected notes are
over the specified number during
cash counting.
Total rejected notes are over the
specified number during cash
counting.
Too many notes are set in Slot-out.
52
Solution
RC5-SUR06 SR04/SR05
AC-SUA02
RC1-SUR05
RC2-SUR05
RC3-SUR05
RC4-SUR05
RC5-SUR05
AC-SUA03
RC1-SUR06
RC2-SUR06
RC3-SUR06
RC4-SUR06
RC5-SUR06
Clear the notes
in cassette
Take notes out
Reserved
Take notes out
Retract the
notes or take
them out.