PRODUCT RECALL 1. Introduction: The primary goal of a food recall is to protect public health by removing products from commerce that have been determined to be unsafe. A recall plan can aid in the execution of a recall by apportioning duties, centralizing current contact information, and providing prewritten templates for communications. Key Individuals that will be participating in our company recall should review the recall plan and be familiar with the execution of the plan. 2. Definitions: Class I Recall: – A situation in which there is a reasonable probability that the use of, or exposure to, a violative product will cause serious adverse health consequences or death. Class II Recall: - A situation in which use of, or exposure to, a violative product may cause temporary or medically reversible adverse health consequences or where the probability of serious adverse health consequences is remote. Class III Recall: - A situation in which use of, or exposure to, a violative product is not likely to cause adverse health consequences. Depth of Recall: The level of product distribution for the recall (consumer, retail, institutional, wholesale). Distribution List: - A product specific distribution list which identifies accounts that received the recalled product. Requested information includes type of business, account name, addresses, and contact information. HSGM – Türkish Department of Public Health, Food Branch Market Withdrawal: - A firm's removal or correction of a distributed product which involves a minor violation that would not be subject to legal action by the regulatory agency or which involves no violation, e.g., normal stock rotation practices, routine equipment adjustments and repairs, etc. Press Release: - A notice that alerts the public (including regulators, retailers, consignees, other distributors, processors, and consumers) that a product presents a serious hazard to health. Not all recalls require a press release; the regulatory agency will advise the firm when a press release is necessary. Recall: - A firm's removal or correction of a marketed product that the regulatory agency considers to be in violation of the laws it administers and against which the agency would initiate legal action, e.g., seizure. Recall does not include a market withdrawal or a stock recovery. PRODUCT RECALL Recall Committee: – The group comprised of key staff with the expertise, authority, and responsibility to manage the recall. Recall Plan: - A written contingency plan for use in initiating and implementing a recall in accordance with Türkish Food Laws. The Recall Plan should be reviewed annually and revised as necessary when personnel, procedures, processes, suppliers, or as other factors change. Recall Strategy: - A planned specific course of action to be taken in conducting a specific recall, which addresses the depth and scope of recall, need for public warnings, and extent of effectiveness checks for the recall. Scope of Recall: Defines the amount and kind of product in question. Stock Recovery: - A firm's removal or correction of a product that has not been marketed or that has not left the direct control of the firm, i.e., the product is located on premises owned by, or under the control of, the firm and no portion of the lot has been released for sale or use. 3. Statement of Recall Plan Our company maintains a recall plan which provides specific procedures, defines terms, and assigns roles and responsibilities when a food safety issue arises with any of our products. 1. 2. 3. 4. 5. The plan will be activated whenever a potential recall requirement arises and includes the following elements: Recall committee member designations Recall responsibility assignments Key personnel and external contact information Recall procedures Communication templates Success of the plan relies on the proper execution of plan elements and up-to-date information. PRODUCT RECALL 4. Recall Plan Flow Charts The following two diagrams are graphical representations of the various steps of our recall plan. Figure 1, illustrates the typical evaluation of complaints or conditions which may lead to a recall. Figure 2, outlines the various steps of a recall. Figure 1: Complaint/Condition Evaluation Flow Chart PRODUCT RECALL Figure 2 : Recall Flow Chart Recall Initiated by Recall Committee Identify and locate All Products subject to Recall. Detain/ Quarantine and Disposition Product Remaining Under Company Control Product not Under Company Control Only Implement Recall Strategy Provide Distribution List to appropriate regulatory agency. Prepare Distribution List Prepare and Distribute Notice of Recall D etermine what to do w ith Recalled Product Prepare and Distribute Press Release (if necessary) Remove Products from Commerce Verify Recall Effectiveness Request Termination of Recall Recall Effective Recall not Effective PRODUCT RECALL 5. Recall Procedures The recall procedure outlines the activities that our company will take to manage the recall of our products which has/have been determined to be unsafe and/or subject to regulatory action. The procedure contains the major recall elements below: • • • • • Assignment of Roles and Responsibilities Evaluation of the Complaint or Condition Identification of Implicated Products Notification of Affected Parties Removal of Affected Products 6. Assignment of Roles and Responsibilities The roles and responsibilities of every individual on the Recall Committee should be clearly defined in the recall plan. Oversight of the following recall elements should be assigned to a member of the Recall team. Note that individuals may be responsible for more that one recall element. 7. Recall Coordinator The recall co-coordinator, has been given authority by the management of our company to execute the activities of the recall. Responsibilities of the Recall Coordinator include, but are not limited to: • • • • • • Assure the documentation of all recall decisions and actions in a master recall file. Initiate the formation of the recall committee. Activate various components within the company for priority assistance. Make recall decisions on behalf of our company. Manage and coordinate the implementation of the company's product recall. Keep management informed at all stages of the recall. 8. Recall Committee Our company’s Product Recall Committee is composed of the various components of the company's organization. The following functions should be represented on the committee (an individual may be responsible for more than one function): Management (Administration) Recall Coordinator Accounting Consumer Affairs/PublicRelations Customer Service Distribution and Supply Information Technology Legal Counsel Marketing Operations Production Purchasing Quality Assurance Sales Maintenance Records Management Regulatory Affairs Sanitation Note: Outside resources may need to be obtained for some of the functions. PRODUCT RECALL 9. Evaluation of the Complaint or Condition Complaint receipt, processing, and evaluation are the first steps in the recall process. The steps involved in the evaluation process are: • • • • • • • Receive the complaint – A file should be maintained containing any product complaints the company receives. Information that should be maintained in the product complaint file is: i. Complainant contact information ii. Reported problem with the product iii. Product Identification iv. Product Storage v. Product purchase date and location vi. Illness and Injury details Provide the complaint to knowledgeable staff for initial evaluation. If an initial assessment indicates a recall may be necessary, the Recall Coordinator assembles the Recall Committee for a full evaluation. Determine the hazard and evaluate the safety concerns with the product. Determine the product removal strategy appropriate to the threat and location in commerce. Contact the appropriate regulatory authorities. Alert legal counsel, insurance, etc. as appropriate. Maintain a log of the events of the recall including information such as dates, actions, communications, and decisions. 10. Identification of Implicated Products It is our company’s responsibility to ensure the identification of all products and quantities of products implicated in the recall. In addition, determination should be made if any other codes, brands or sizes of product handled by the company are affected. A distribution list should be prepared as part of the Identification process. The distribution list should at minimum identify: • Account name (consignees) that received the recalled product(s) • Account addresses • Contact names • Contact telephone numbers • Type of account (e.g., manufacturer, distributor, retailer) Additional information relating to product information may include: • Amount of product received/shipped • Product ship date(s) • Amount of product returned • Amount of product consumed PRODUCT RECALL 11. Notification of Affected Parties Notifications during a recall must be done in a timely manner and should include the appropriate regulatory agencies, the product distribution chain, and consumers when necessary. Recall notices are typically used to notify regulatory agencies and those businesses in the distribution chain. Press releases are generally oriented to consumers, but may be used to notify any affected party. • Regulatory Agencies should be notified at the earliest opportunity after the decision has been made to conduct a recall. Regulatory guidance may be found online. • Subsequent to the initial notification, the regulatory authority should be updated throughout the recall process. • Distribution Chain contacts will be notified by appropriate means (telephone, fax, email, letter, etc.). It is recommended that a written recall notice be provided to all consignees. The Recall Notice must include all relevant recall information. • Confirm receipt of the Notice of Recall with all accounts. A record of all account communications should be maintained. • Consumers should be notified by the most effective method available. If appropriate, a press release can be used to notify consumers. Considerations for preparing a press release include: • Issuance of a press release should be the highest priority and should be issued promptly. • The local Food Control District Recall Coordinator should be consulted before issuance of a press release whenever possible. All relevant information should be included in the press release. 12. Removal of Affected Product The procedure for product removal can be divided into five components including: removal, control, and disposition of affected product, recall effectiveness, and recall termination. Removal All reasonable efforts must be made to remove affected products from commerce. • Products in commerce should be detained, segregated, and handled in a manner determined by the recalling firm. • Products that are still in the recalling firm’s control (e.g. inventory located onsite, in transit, in off-site storage, and in offsite distribution) should be detained, and segregated. • All quantities and identification codes shall be documented to assist in the reconciliation of product amounts. 13. Control of Recalled Product When our company chooses to retain recalled product, control must be regained to prevent reentry of the product into commerce. • All affected product returned will be clearly marked, not for sale or distribution, and stored in an area that is separated from any other food products. All quantities and identification codes shall be documented to assist in the reconciliation of product amounts. PRODUCT RECALL 14. Product Disposition The final disposition of the recovered product must be determined. The final disposition must be reviewed and approved by the regulatory agency. Options include: • • • Redirection – Products may be redirected for uses other than human consumption. Destruction - Products determined to be unsafe for human consumption may be destroyed or denatured, and disposed by appropriate means. Recondition – Products may be reworked to remove the safety risk. For example, would be relabeling a product to declare an allergen originally omitted from the label. All quantities, identification codes, and disposition shall be documented. 15. Recall Effectiveness Our Company is responsible for determining whether the recall is effective. Recall Effectiveness Checks verify that all consignees have been notified and have taken the appropriate action. Steps include: • • • Verifying that all consignees have received the notification. Verifying that consignees have taken appropriate action. If the response from our consignees is less than 100%, then the recall should be deemed ineffective and the recall strategy should be reassessed. Certain circumstances (e.g. amount of product actually returned vs. expected, potential for consumption, shelf-life, etc.) may also require a reassessment of the recall strategy. All verifications shall be documented. 16. Termination of a recall Termination of the recall may be considered after all reasonable efforts have been made to remove the affected products from commerce, including reconciliation, recall effectiveness, and disposition. A termination of the recall may be requested by submitting a written request to the regulatory authorities. 17. Mock Recall In addition to an annual verification of the recall plan, our company will conduct a mock recall annually or whenever there are significant changes to the plan or personnel. The mock recall will include the following elements: • • Selecting a product which has reached the consumer market. Tracing the product from the raw ingredient (e.g. source) level to the finished product in the marketplace. • Verifying communications systems (e.g. contact information, test emails and faxes, etc.) to outside contacts. • Modifying the recall plan to correct any problems encountered during the test. Records of these mock recalls will be documented and filed appropriately. PRODUCT RECALL Appendix A – Contact Information and Resposibilities Recall Key Personnel • MAHMUT KONAR 0532 694 59 81 Recall Committee Members (24/7) Members Responsibility Contact Information Production and Technical Manager 0 532 355 03 46 Mahmut KONAR Food Safety Team Leader 0 532 694 59 81 Fatma Ebru SEVDA Quality Control Manager 0 507 594 69 02 Bilal PALA • Recall Committee Contact Information Members Responsibility Contact Information General Manager 0 532 321 15 01 Assistant General Manager 0 532 201 22 57 Production and Technical Manager 0 532 355 03 46 Mahmut KONAR Food Safety Team Leader 0 532 694 59 81 Fatma Ebru SEVDA Quality Control Manager 0 507 594 69 02 Sales and Marketing Manager 0 533 616 08 42 Comminity Relationship Manager 0 541 293 53 51 Kemal ÇAKMAK Zeynel ÇİFÇİ Bilal PALA Mustafa MUTLU Münir ALATİ PRODUCT RECALL APPENDIX B – Assigned Responsibilities Sample Assignments (may include, but not limited to the following) Assignment 1.Management of the Recall – (Mahmut KONAR, Food Safety Team Leader) is responsible for the coordination of allrecall activities. 2.Assemble the Recall Committee – (Büşra ATASEVER, Quality Assurance Engineer) is responsible for communicating the decision to recall to the members of the Recall Committee and that each member knows their responsibilities. Evaluation 1.Management Approval of the Recall – (Kemal ÇAKMAK, General Manager) is responsible to decide if the recall should go forward. Identification 1.Create a Product Recall Log – (Mahmut KONAR, Food Safety Team Leader) is responsible to create and maintain a product recall log to document all events, when they occur and the company'sresponse to each. 2.Identify all Products to be Recalled – (Fatma Ebru SEVDA, Quality Control Manager) is responsible for identifying all products which need to be recalled. Notification 1. Notify the Appropriate Regulatory Authority – (Zeynel ÇİFÇİ, Assistant General Manager) is responsible for notifying the appropriate regulatory authority (use the contact information in the Recall Plan). Contacts shall only be made through the designated committee member. Recommended information list can be found in the Appendix C. 2. Prepare the Press Release (if required) – (Münir ALATİ, Comminity Relationship Manager) is responsible for the recall press release if the decision to prepare a press release is made. Considerations for preparing a press release include: a. Issuance of a press release should be the highest priority and it should be issued promptly. b. Consult with your local District Recall Coordinator before issuance of a press release whenever possible c. If the company decides to prepare the press release, include all relevant information. 3. Prepare the Distribution List – (Mustafa MUTLU, Sales and Marketing Manager) is responsible for preparing the recalled product distribution list. The distribution list template requests account type, name, address, phone number, and contact name. 4. Prepare the Notice of Recall – (Mahmut KONAR, Food Safety Team Leader) is responsible for preparing the written notice includes all recall relevant information. 5. Distribute the Notice of Recall – (Mustafa MUTLU, Sales and Marketing Manager) is responsible for distribution of the Notice of Recall to all accounts that received the recalled product. Responsibilities included; a. Confirm receipt of the Notice of Recall with all accounts. b. Contact accounts that have not responded to the request for conformation. c. Maintain records of the account communications. PRODUCT RECALL 1. SUPPLIER CONTACT INFORMATION See Appendix-01 Supplier contact information. 2. CUSTOMER CONTACT INFORMATION See Appendix-02 Customer contact information. 3. Republic Of Turkey Ministry Of Agriculture And Forestry – Tel: 0312 287 33 60 (25 hat) Mail: bilgiedinme@tarim.gov.tr 4. FOOD CONTROL LINE: 174 5. EMERGENCY SERVICE: 112 6. T. C-TURKEY MINISTRY OF HEALTH AUTHORITY PUBLIC HOSPITALS Tel: 0312 705 10 00 Faks: 0312 341 10 63 7. TURKISH PUBLIC HEALTH INSTITUTION Tel: 0312 565 50 00 8. TRB Uluslararası Belg. Hiz. Tic. Ltd.Şti. (9001-22000 CERTIFICATION COMPANY) TEL: 02163304577 FAX: 02163306747 MAİL:ınfo@trbbelgelendirme.com 9. TRCEL CERTIFICATION (BRC CERTIFICATION COMPANY) Tel: +90 232 373 56 60 Fax: +90 232 435 40 76 – 0 232 237 30 32 www.trsel.com PRODUCT RECALL APPENDIX-1: SUPPLIER CONTACT INFORMATIONS: No 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 SUPPLIERS Denet Gıda Ürt.Paz.Ve Denetim A.Ş Gimdes Helal Ürünleri Araştırma Enstitüsü Trcel Sertifikasyon Eğ. Ve Lab.Hiz.San.Tic.Ltd.Şti Registrar Corp Orthodox Union DigiCert Belgelendirme Ltd. Şti. TRB Uluslararası Belg. Tek.Kont. ve Göz.Hiz. Tic. Ltd.Şti. İntertek Test Hizmetleri A.Ş. Yü-Agam İstek Arege Analiz Merkezleri Tic. A.ş. Gaziantep Halk Sağlığı Lab. Eurofins Turkey Gıda Analizleri Ltd. Şti Günçev Mühendislik Ve Dan.İnş.Taş.San.Tic.Ltd.Şti. Scs Çevre Hizmetleri İlaç Tem.San. Ve Tic.Ltd.Şti. Gazi Kalibrasyon Sinerji Gıda Kimya Tekstil San. Ve Tic. A.Ş Seb-Kur Sebze Kurutma Gıda San Ve Tic.A.Ş. Orvital Organik Gıda Ürn. ve Dan.San. Tic Ltd.Şti. Şen Anadolu Mısır Ürün. Gıda San.Ve Tic.Ltd.Şti. Pro-Tek Çevre Sağlığı ve Sistemleri San. Ltd. Şti Atılım Endüstriyel Tem. Ürün. San. ve Tic. Ltd. Şti Deniz Azik - Modev Gıda Ve Tem.Ürün. Ercan Demir-Neyur Deterjan Naskar Temizlik Ürünleri Paz.Tic.Ltd.Şti. Sgse Güvenlik Ve Koruma Hiz.Ltd.Şti. Emek İş Sağlığı Güv. Eğt.Çevre Hiz.San.Tic.Ltd.Şti As-Teks İş Güvenliği Giyim San. ve Tic. Ltd. Şti. Mng Kargo Yurtiçi Ve Yurtdışı Taşımacılık A.Ş. Dhl Wordwıde Express A.Ş. Metro Grosmarket Bakırköy Al.Hizm.Tic.Ltd.Şti. Grossmar Toptan Gıda Paz. San.Tic.Ltd.Şti. Acemoğlu Gıda San.Ve Tic.Ltd.Şti. Batmazoğlu Kitap Kırtasiye Dağ.Paz.San.VE Tic.Ltd.Şti. Mehmet Tahir Güceylioğlu-Odak Kırtasiye Kitap Gençlik Pazarı Kağıt Kırt. San. Ve Tic.Ltd.Şti. Mefapex Bilişim Teknolojileri Ltd.Şti. 3 S Gümrük Müşavirliği Ltd. Şti Gürtaş Gümrük Müşavirliği Ltd.Şti. Limak İskenderun Uluslararası Liman İşletmeciliği A.Ş. Arkas Denizcilik Ve Nakliyat A.Ş. K Line Gemi Acentalığı A.Ş. Cma Cgm South Turkey Gemi Acenteliği A.Ş Naviga Gemi Acent. Göz. Loj.Nak. Bil. San. Tic. A.ş Osf Uluslararası Lojistik Hiz.Dış Tic.A.ş. Barsan Global Lojistik Anonim Şirketi Maersk Line A.S Zım Integrated Shıppıng Servıces Ltd Turkon Konteyner Taşımacılık ve Denizcilik A.ş Msc Gemi Acenteliği Tic.A.Ş Chaın Depolama Taşımacılık İç Ve Dış Tic. Ltd.Şti. CATEGORY SUB-CATEGORY HİZMET 1 JINET HANIM HİZMET 1 MUSTAFA AVCISOY HİZMET 1 FERHAT AKÇAKIR HİZMET 1 BETÜL KARVAS GÜRSES HİZMET 1 RABBI DAVID BISTRICER HİZMET 1 AHMET BEY HİZMET 1 GÖKHAN BEY HİZMET 1 DIŞ LABORATUVAR HİZMET 1 ŞEBNEM KARAKİRAZ HİZMET 1 ANALİZ BÖLÜMÜ HİZMET 1 ÖZLEM HANIM HİZMET 1 MUHAMMET ARIK HİZMET 1 ÖZGÜR BEY HİZMET 2 ZAFER BEY HAMMADDE ENİS SAK HAMMADDE BELMA ÇOLAK HAMMADDE MURAT BEY HAMMADDE ANA HAMMADDE HİZMET 1 CANSU HANIM HİZMET 1 İRFAN KAYA HİZMET 1 DENİZ ARIK HİZMET 2 ERCAN DEMİR HİZMET 2 ALİ VURAL HİZMET 2 MEHMET TOY HİZMET 2 KÜBRA HANIM HİZMET 2 VEYSEL ÇOMAK HİZMET 2 KARGO Hizmet 2 KARGO HİZMET 2 GIDA HİZMET 2 GIDA HİZMET 2 HANİFİ ÇANAKÇI HİZMET 2 KIRTASİYE HİZMET 2 KIRTASİYE HİZMET 2 KIRTASİYE HİZMET 2 İBRAHİ BEY HİZMET 2 MEHMET KIZILTAŞ HİZMET 2 MUSTAFA ASLAN HİZMET 2 TANER TABUK HİZMET 2 TAMER ULUÇ HİZMET 2 MELİSA ÖZTEP HİZMET 2 CANSU KARMUT HİZMET 2 MURAT DEMİRTAŞ HİZMET 2 İSRAFİL DOĞAN HİZMET 2 HASAN DENİZ ÜNAL HİZMET 2 EFE TANRIVERDİ HİZMET 2 MURAT YILMAZ HİZMET 2 BERNA VURAL HİZMET 2 UFUK ÇOT HİZMET 2 FATMA KURT SUPPLIER CONTACT INFORMATION 0212 278 00 11 0532 065 38 85 0532 505 61 97 0232 347 10 52 +1 973 928 5915 0312 503 31 33 0532 597 98 34 532 518 37 32 0216 428 31 66 342 251 55 93 0541 957 86 24 0544 944 03 10 0532 476 47 40 0505 663 50 10 0542 636 14 24 0507 229 66 10 0212 243 37 60 0216 362 68 78 0507 627 49 14 0532 496 29 45 0530 940 71 52 0342 316 10 62 0342 326 70 67 0322 428 23 33 0322 351 81 88 0482 462 28 69 0414 314 11 46 0502 040 34 35 0212 383 15 65 -66 0324 359 42 80 0344 235 19 45 0328 825 98 17-3 HAT 324 237 68 00 324 238 30 33 0532 241 83 03 0212 582 16 67 0342 337 38 62 0532 325 62 08 0536 699 66 32 0530 979 35 43 0536 215 46 73 0549 782 09 78 0533 504 69 66 0532 492 00 27 0532 580 97 97 0532 235 02 68 0532 391 22 10 0532 459 00 17 0531 524 08 83 PRODUCT RECALL No 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 SUPPLIERS Sck Temsilcilik Dış Tic. Bureau Veritas Gözetim Hizmetleri Ltd. Şti Sgs Gozetme Etüp Kontrol Servisleri A.Ş. Beno Plastik Ambalaj Ve Kalıp San.Tic.Ltd.Şti. Ahmet Serçe - Can Eser Paletçilik Palet Ve Amb.San.İma. Hatice Özdemir - Hsm Palet Kadir Kaan Kaya - Osb Palet Cemil Tanaş - Nur Palet Palet İmalatı Ve Tahta Ticareti Recep Em-Birlik Ahşap Palet İmalatı Ediplast Ambalaj Kimya Gıda San. Ve Tic. Ltd. Şti Argeteks Ambalaj Kimya Teks.Tic.Ltd.Şti. Keskinler İplik San. Ve Tic. Ltd. Şti Selçuk Kalalı-Öz Kale Form Bilg.Form-Etiket San. Dgs Baskı Teknolojileri A.Ş. Acn Kimya Mad.İnş.Otom. Teks.Konf.San.Ve Tic.A.Ş. Torkut Oluklu Mukavva Ve Amb.San.A.Ş. İlke Ambalaj Sanayi Ve Ticaret A.Ş. Korupak Oluklu Mukavva Amb.San.Ve Tic.A.Ş. Mustafa Akdoğan Plastik San.Ve Tic.A.Ş. Sunpet Ambalaj San.ve Tic.A.Ş. Cömertler Matbaacılık Sanayi Ve Ticaret A.Ş. Paketsan Ambalaj San. ve Tic. Ltd. Şti Barem Ambalaj San. Ve Tic.A.Ş. Rotapak Kağıt Amb.San.Ve Tic.Ltd.Şti. Sepaş Plastik Kimya İnş.Oto.San.Ve Tic.A.Ş. Ünal Sentetik Dokuma San.Tic.A.Ş. Naksan Plastik San.Tic.A.Ş. Lidersan Sağlık Ve Gıda Ürünleri A.Ş. Ecoplast Plastik Ambalaj San.Ve Tic.A.Ş. Geçit Makina Gıda Palstik San.Tic.Ltd.Şti. Osman Külekçi Oğulları Sanayi Malz.Ltd.Şti. Geylani Elektrik San.Tic.Ltd.Şti. Toros Rulman İth.İhr. Ve Tic. Ltd.Şti. Kayışsan Pazarlama Tic.Ltd.Şti. Koçerler Sanayi Ve Tıbbi Gaz Ürn. Paz.Tic.Ltd.Şti. Erdem Lastik Tekstil San. Ve Tic. A.Ş. Asin Teknoloji San. ve Tic. Ltd.Şti. Demir Torna Mühendislik San.Ve Tic.Ltd.Şti. Gazikent Hidrolik Pnömatik San. Ve Tic.Ltd.Şti. Hasel İstif Makınaları San.Ve Tic. A.Ş. Seyhan Amb.Mak.Yed.Par.Ve Tic.Ltd.Şti Landuccı Srl. Rıccıarellı S.P.A. Alto Pack Packakıng Solutıons S.H.R. Ltd (Ateret) Bühler Ag Fava İmpianti Per Pasifici Anselmo S.P.A. Officine Meccaniche Zamboni S.R.L Niccolai Trafile S.R.L Fevka Endüstriyel Makina Teks.San.veTic.Ltd.Şti. CATEGORY SUB-CATEGORY SUPPLIER CONTACT INFORMATION HAMMADDE Üçüncül Ambalaj HAMMADDE Üçüncül Ambalaj HAMMADDE HATİCE ÖZDEMİR HAMMADDE KADİR KAAN KAYA HAMMADDE CEMİL TANAŞ HAMMADDE RECEP BEY HAMMADDE Üçüncül Ambalaj HAMMADDE Üçüncül Ambalaj HAMMADDE Üçüncül Ambalaj HAMMADDE Üçüncül Ambalaj HAMMADDE Üçüncül Ambalaj HAMMADDE Üçüncül Ambalaj HAMMADDE İkincil Ambalaj HAMMADDE İkincil Ambalaj HAMMADDE İkincil Ambalaj HAMMADDE İkincil Ambalaj HAMMADDE DERCAN PARMAKSIZ HAMMADDE NURHAN HANIM HAMMADDE ARZU HANIM HAMMADDE EMİNE HANIM HAMMADDE MUAZ TOPLU HAMMADDE FATMA HANIM HAMMADDE ASİYE HANIM HAMMADDE HALUK BELLET HAMMADDE GÖKŞEN PINAR HAMMADDE RIDVAN ÖZTÜRK HİZMET 2 MUSTAFA GEÇİT HİZMET 2 OSMAN KÜLEKÇİ HİZMET 2 MEHMET GEYLANİ HİZMET 2 MUSTAFA TOROS HİZMET 2 AHMET BALABAN HİZMET 2 GENEL HİZMET 2 MEHMET ERDEM HİZMET 2 MUSTAFA ASİN HİZMET 2 MEHMET DEMİR HİZMET 2 HAYRİ ÇOPUR HİZMET 2 OSMAN BEY HİZMET 2 GÜL SEYHAN HİZMET 2 BAKIM & ONARIM HİZMET 2 BAKIM & ONARIM HİZMET 2 BAKIM & ONARIM HİZMET 2 BAKIM & ONARIM HİZMET 2 CANGÜL HANIM HİZMET 2 BAKIM & ONARIM HİZMET 2 BAKIM & ONARIM HİZMET 2 BAKIM & ONARIM HİZMET 2 BAKIM & ONARIM 0530 385 95 32 0537 238 99 48 0538 238 99 48 0216 450 40 80 0324 241 11 11 0532 740 54 40 0506 908 67 06 0532 354 92 93 0532 322 63 17 0530 386 78 79 0530 761 01 56 0532 337 99 99 0530 202 61 75 0532 745 86 12 0530 202 61 76 0530 400 02 77 0532 786 03 11 0532 774 11 11 0530 761 0156 0533 156 98 60 0212 613 41 60 0544 948 61 00 0533 409 21 97 0236 233 17 77 0322 394 46 36 0342 337 98 40 0506 516 64 36 0342 338 40 72 0532 660 78 08 0532 508 58 92 0532 423 95 27 0545 342 65 55 0532 683 62 71 0535 607 20 90 0342 235 29 28 0532 740 54 40 0506 908 67 06 0532 354 92 93 0532 322 63 17 0216 634 21 00 0212 501 47 70 +39 0722 4002399 +39-0573-4457300 +39 0583 269002 0530 202 61 76 0212 210 45 00 +39 051 68 43 411 +39 0172654755 0530 761 0156 +39 0573 92731 HİZMET 2 MURAT KORKMAZ 0342 337 21 01 HİZMET 2 Gözetim Hizmetleri HİZMET 2 Gözetim Hizmetleri HİZMET 2 Gözetim Hizmetleri PRODUCT RECALL APPENDIX-2: CUSTOMERS CONTACT INFORMATIONS 1. LOCAL CUSTOMERS No Customer Related Porson Customer Contact Information 1 ÖZ NEFİS GIDA 0232 697 72 22 2 ABALIOĞU YEM SATINALMA/ AHMET SEVİNÇEL 0312 626 50 70 3 ABDULAZİZ BEYTEKİN ABDULAZİZ BEYTEKİN 0484 223 50 27 4 ABDULCEVAT AKAN ABDULCEVAT AKAN 0474 471 58 05 5 ABDULHADİ SEVİNÇ ABDULHADİ SEVİNÇ 0544 462 89 91 6 ACARLAR/KAYSERİ 7 ACARSAN UN 8 ADA GIDA /ERGÜN KABACA 9 AGRO MARKET 10 AĞCAN MARKET 11 AHİ GÜVEN DONMUŞ GIDA METE SEYFARİ 0532 724 82 27 12 AHMET ÇİFÇİ(ROMANYA) AHMET ÇİFÇİ(ROMANYA) 0040 722 40 02 99 13 AK GIDA 14 AKAİ BİSKÜVİ 15 AKAN RESTAURANT 16 AKAN TİC. 17 akanlar gıda 18 AKANLAR İÇ VE DIŞ TİC. SEYYİD YUSUF AKAN 337 84 85 19 AKAY GIDA MEHMET AKAY 337 50 25 20 AKAYDIN GIDA MEHMET BAYRAKÇI 216 473 46 77 21 AKBAŞ GIDA SAN.TİC.LTD.ŞTİ M.HAKKI AKBAŞ 0322 428 23 33 22 AKBİL GIDA 23 AKÇAOĞLU GIDA MUSTAFA AKÇAOĞLU 238 24 47 24 AKDAĞ PAZARLAMA HALUK AKYÜREK, 216 383 15 65 -66 25 AKDENİZ GIDA CAFER BEY 0328 825 98 17-3 HAT 26 AKGÜLLER GIDA RECEP AKGÜL 0380 524 59 51 27 AKGÜN GIDA MAD.SAN.TİC.AŞ. TANZER YETİŞ 0532 684 93 82 28 AKSOY GIDA CAFER AKSOY/ALİ AKSOY 0342 225 28 18 29 AKSU GIDA ALİ KORKMAZ 312 231 47 81 30 AKTAŞ GIDA RIDVAN BEY 0212 582 16 67 31 AKTEKS TEKSTİL AHMET MUTAFOĞLU 337 38 62 32 AKTEPE TİC AHMET BEY / MUAMMER BEY 452 423 48 57 33 AKTÜRK GIDA NURİ AKTÜRK 0472 616 37 52 34 AKYÜREK GIDA HALUK BEY 0216 518 50 20 35 ALAGÖZ TARIM ALİ ALAGÖZ 238 32 37 36 ALAMAN TİCARET MUSTAFA ALAMAN 0464 214 65 70-71 0352 240 96 36 MESUT ACAR 337 98 98 242 340 30 40 BANU BAŞOL 212 284 00 84 517 34 32 / 518 40 02 0212 623 25 10 NURİ AKAY 0542 255 49 72 320 09 24 ABDULKADİR BEY 238 14 31 3378485 0322 351 81 88 PRODUCT RECALL No Customer Related Porson Customer Contact Information 37 ALFA GIDA CİHAD ÇELİKTÜRK 0530 464 15 29 38 ALTAY GIDA MURAT BEY 0346 226 21 01 39 ALTINTAŞ TİC. BURHANETTİN ALTINTAŞ 224 341 32 00 40 ALTUNKAYA A.Ş MAHSUM/MAHSAR ALTUNKAYA 357 03 57 KAMURAN BEY 41 ANADOLU GIDA RAMAZAN HAFİF 0342 238 14 95 42 ANKARA MAKARNA NİHAT UYSALLI 0312 341 21 00 43 ARBELLA MAKARNA ABDULKADİR KÜLAHÇIOGLU 0324 241 11 11 44 ARYA GIDA PAZARLAMA MELİH SADİ YILDIRIM 0312 397 00 99 45 AS BESİN MURAT BEKEN 337 29 50 46 ASLAN BAKLİYAT CESİM ASLAN 238 15 63/238 14 85 47 ASLI COMPANY SAMET BEY 00964 750 422 00 44 CEP 48 ASTON MEHMET ÇELİK 0532 492 00 27 49 Atilla Corn Flakes Atilla Bey 0532 265 50 04 50 AVEBE NİŞASTA ASLI ÖZKAN KUMAL 0232 376 76 40 51 AYDIN ÇAY GIDA AYDIN ÇAY 0256 231 07 63 52 Azersun Holding Savaş Uzan Baş Direktör +99 412 496 60 01 53 AZİZ DOGAN MALATYA 0532 235 02 68 54 BABACANLAR GIDA 0532 391 22 10 55 BADEMCİOĞULLARI GIDA 0232 459 00 17 56 BAĞDAT BAHARATLARI GIDA SAN.TİC.LTD.ŞTİ. MUSTAFA DANACI 0312 267 01 60 57 BAHAROGLU TARIM &BULGUR MEHMET BAHAROĞLU 337 26 93 58 BALBAK GIDA 0324 221 41 22 59 BALYEMEZ GIDA 238 09 34 60 BANVİT HÜSEYİN BEY 0533 388 83 35 61 BAŞARAN TARIM ÜRÜNLERİ İNŞAAT SAN.LTD.ŞTİ İBRAHİM BAŞARAN 238 04 58-59 62 BAŞARI GIDA AHMET/FERHAT BEY 238 45 79 63 BAŞHAN TARIMSAL ÜRÜNLER BEDRETTİN MEMİŞ 0324 221 41 41 64 BATALLI TARIM ÜRÜNLERİ ŞAHİN BATALLI 337 35 10 65 BATI TİCARET NURİ USTA(KARAOĞLU) 0532 263 18 10 66 BAYRAK GIDA 67 BEDOSAN GIDA TARIM MURAT KURTAY 0482 215 16 24 68 BEDRETTİN ERDEM BEDRETTİN ERDEM 0532 508 58 92 69 BEŞAN NİŞASTA FERİDUN TİRYAKİ 0533 246 51 27 70 BİNGÜL GIDA 0224 368 76 75 71 BİSENLER KURUYEMİŞ GIDA 0532 412 55 39 72 BİZİM RİZE GIDA 0312 397 57 90 73 CANSU ÇINAR SUN GRAİN 74 CATONİ DENİZCİLİK 75 CAZİM GIDA 0352 321 12 19 MUH AHMET BEY 0332 238 21 00 0332 342 07 00 0324 237 50 50 AHMET CAZİM 0533 464 71 14 PRODUCT RECALL No Customer Related Porson Customer Contact Information 76 CİHANKUR ADEM BEY 0332 673 42 06 77 COOKERS GIDA ÇİĞDEM SARAÇ 0222 236 21 61 78 ÇAKMAK GIDA 0432 212 07 12 79 ÇAM GIDA 0326 614 16 19 80 ÇETAŞ GIDA 81 ÇETİN ET GIDA TARIM 238 10 56 82 ÇÖL ÇELİK 235 13 28 83 DARDANEL GIDA MUSTAFA KAYA 241 25 06 0286 263 66 66 84 DENİMEKS GIDA MAHMUT YILDIRIM / NASİP YILDIRIM 85 DENKAR DENİZ KARDEŞLER GIDA ÜR.SAN.PAZ.DAĞ.A.Ş. YUNUS DENİZ 0446 226 26 30 86 DİCLE GIDA HAMİT YILDIZGÖRER 0324 221 97 70 87 DİYARBAKIR BÖLGE JANDARMA MUSA ÇİTİL 0412 228 61 81 88 DOĞA MAKARNA TANER GÖYMEN 337 24 33-34 89 DR.OETKER GÜNEŞ HANIM 0232 864 18 00/DHL:212 90 DURUM GIDA 91 ECEM SU GIDA ABDULKERİM TOPAL 533 732 74 04 92 EFE GIDA BÜLENT YILMAZ 0312 397 47 24 93 EKİNCİLER GIDA 94 EKİP GIDA HALİL KOLKARA 0542 210 32 30 95 ELİT GIDA NEBAHAT HANIM 212 294 18 55 96 ELİTA YAĞ 0322 441 17 85 97 EMNİYET GIDA 0236 714 15 70 98 ENDER GRUP 99 ENES GÜNER GIDA (HABİT BOYU) 482 10 10 0324 451 29 11 0424 236 18 71 ABDULLAH ENDER 0212 606 27 27 0532 416 88 10 100 ETSUN GIDA SÜLEYMAN BEY 0530 386 99 94 101 ETSUN GIDA HALUK MERTBEY 0216 560 65 00 102 EULER HERMES BERNA AKTUVAR 0212 290 76 10 DHL:138 103 EURO FİZY TAHİR BEY 0212 280 1045 104 EVREN GIDA MUZAFFER ONGUN 0532 213 14 41 105 FISTIKLAR UN YALÇIN FISTIK 323 59 62-64 106 GAP GIDA DİYARBAKIR 0412 251 12 90 107 GERÇEK GIDA 0346 226 13 73 108 GÖKTAN GIDA 241 66 61 109 GÖNLÜGÜR GIDA 0232 433 69 89 110 GÜÇLÜ TOPTAN GIDA YUSUF GÜÇLÜ 0354 237 10 37 111 GÜN GIDA MUSTAFA GÜN 0256 316 03 94 112 GÜNEY GIDA/ BULDAN TİCARET NURETTİN BULDAN 0212 614 18 02 113 GÜVENAL GIDA SUAT AŞÇIOĞLU 0424 225 40 30 114 GÜZEY GIDA RAMAZAN GÜZEY 0414 553 37 99 PRODUCT RECALL No Customer Related Porson Customer Contact Information 115 HABİBOĞLU DIŞ TİC HASAN HABİBOĞLU 0326 221 44 10-3 HAT 116 HAMURCULAR A.Ş NEVZAT HAMURCU 328 97 35 117 HAS GIDA 118 HERO GIDA İBRAHİM ZENGİN, ELİF EREN 0312 399 27 28 119 İHLAS GIDA MUSTAFA KARAKURT 241 66 61 120 KESKİNLER GIDA 121 KILIÇLAR GIDA TARIM ÜR.SAN. 122 KIZILBENT GIDA 123 KONAK GIDA ESAT AY 0532 233 28 31 124 KUMLUCA GIDA BAYRAM KUMLUCA 238 18 54 125 LANTEKS GIDA SALİH BEY 323 80 97 126 LARA RESTAURANT 337 47 20 127 LEZİZ BAKLİYAT 337 93 37-38 128 lezzetçi dayı 0507 715 91 46 129 LEZZETSAN 0543 305 87 21 130 MAHMUT HANCIOĞLU GIDA 0541 787 63 63 131 MAHMUT KILIÇ TARIM ÜR. MAHMUT/MUSTAFA KILIÇ 132 MAHMUT YARIM GIDA ESRA TURUNÇ 133 MEMİŞLER GIDA(İDEAL BAKLİYAT) SEBAHATTİN MEMİŞ/MURAT MEMİŞ 134 MEPAL GIDA 135 METAŞ GIDA 136 MKP GÜVENAL GIDA 137 MNS ÖZLEM GIDA MNS 138 MURAT GIDA ZEKİ /BİLAL TABUR 139 MUTLU GIDA ORHAN MUTLU 140 MUTLU MAKARNA AYKUT GÖYMEN 337 18 84-337 32 62 141 Narin Gıda Fuat Narin 0532 271 94 98 142 NARİN GIDA MEHMET NARİN 0533 665 55 34 143 NARİN GIDA FUAT NARİN 0326 285 52 66 144 NAZLAN GIDA 0546 947 67 09 145 NERGİZ GIDA 0426 214 35 66 146 NEVZAT COMPANY AZAT HOCAOGLU 0552 500 47 47 147 OBA MAKARNA MUSA ÖZGÜÇLÜ/MEHMET KALKAN 323 46 00/357 04 30 148 ORALKAN GIDA 149 Öncel Gıda Sarı Öncel 05323318120 150 ÖNCELLER GIDA BÜLENT ÖNCEL 0507 287 07 60 151 ÖRNEK MAKARNA 337 13 00 152 ÖZ BEŞLER TOPTAN GIDA 0412 251 12 86 0332 233 16 00 238 17 02 HAKKI KILIÇ 238 03 46 238 16 10 238 10 56 (215 28 20 MUH) 326 285 56 32/0326 285 59 10 PBX 0324 234 96 66 0542 710 70 99 NURİ M. TAŞ 0472 616 48 57 0224 636 66 25 0236 237 02 00 238 09 77/FAYAT/ZEKİ BEY 0532 348 19 38/ORHAN BEY 0232 433 55 01 PRODUCT RECALL No Customer Related Porson Customer Contact Information 153 ÖZ NEFİS GIDA 0232 697 72 22 154 ÖZAKLAR GIDA 0542 223 78 64 155 ÖZASLANLAR GIDA 0488 213 32 71 156 ÖZDAMARLAR MAKİNA/GIDA İBRAHİM ÖZDAMARLAR 0352 241 34 00 157 ÖZDEMİR GIDA KENAN ÖZDEMİR 464 214 58 64-65 158 ÖZDEMİR GIDA MUH HANİFİ 0537 853 08 53 159 ÖZDEMİR GIDA/ADANA 160 ÖZDEMİR TİCARET 161 ÖZERK GIDA 162 ÖZKARADENİZ GIDA ABDULKADİR ÖZKARA 227 62 62/228 11 11/227 11 11 163 ÖZMEN UN ERHAN ÖZMEN 323 32 01 164 ÖZMENLER TARIM ÜRÜNLERİ 337 89 60/ESRA HANIM 165 ÖZNAL DIŞ TİCARET 0224 249 67 47 166 PARLAR GIDA ATAKAN KAHKECİOĞLU 230 27 25 MUH 167 PASTAVİLLA 0232 388 16 82 168 PRADO GIDA ERHAN ATAY 0533 429 67 38 169 PRO GRUP LEVENT ATAMER 0507 607 47 92 170 PÜTÜN GIDA 171 RENKPA GIDA MAHMUT KIZILBENK 239 04 10 172 Sadak gıda Selahhattin Sadak 05338144008 173 SADAKAT GIDA 174 SALİH PAZARLAMA/SALPA GIDA KUBBETTİN ÇETİN 238 07 75 175 SALİNA TUZ 2 RUHAN BEY 03326734206 176 SALİNA TUZ(CİHANKUR) HİMMET BEY 0312 490 44 77 177 SEÇKİN ONUR GIDA 178 SELVA GIDA 179 SELVA GIDA/MAKARNA MEHMET KARAKUŞ 0332 239 01 24 180 SEMİH GÖREN(PAZARLAMA) SEMİH GÖREN 0535 450 32 88 181 SENA ALTINYILDIZ GIDA VE İHT.MAD.TİC.LTD.ŞTİ. MEVLÜT BEY 0332 233 97 46 182 SERHAT GIDA 0412 251 24 72 183 SEVİLEN GIDA 0236 613 37 55 184 SEVİNÇLER GIDA 185 SEYPA GIDA 186 SEZGİN YURTSEVEN 187 SİMAŞ BULGUR 337 82 92 188 SİMAY YAĞ 0326 456 16 40 189 SÖNMEZOGLU GIDA TARIM MUHİTTİN-IŞIK-HACI SÖNMEZ 238 01 39 190 SULTAN GIDA MUHASEBE 0232 464 12 60 191 SULTANLAR GIDA ŞEVKİ BEY 0532 748 84 26 0322 361 10 14 ABDULCELİL ÖZDEMİR 0472 312 12 67 0232 457 85 68 0324 221 31 37 238 07 26 0224 451 69 00 0322 239 01 24 ABDULBARİ SEVİNÇ 0532 426 79 43 0266 245 79 90-91 SEZGİN YURTSEVEN 0535 372 62 66 PRODUCT RECALL No Customer Related Porson Customer Contact Information 192 SUNAR MISIR/NİŞASTA 0322 441 01 65 193 ŞEVKAT GIDA 238 06 79 194 Tarsan Gıda 195 TASLACILAR TARIM 196 TAŞÇI GIDA İRFAN TAŞÇI 0533 276 51 73 197 TAT BAKLİYAT(MEMİŞOGLU) ŞERAFETTİN MEMİŞ 324 454 04 04 198 TAT MAKARNA İLHAMİ / SELAMİ MEMİŞ 337 21 90-91 337 28 40 199 Tesco Kipa Katarina Navratilova 0232 3988888 //5475 200 TESCO KİPA BURÇİN ATILGAN 0533 492 11 96 201 TİRYAKİ AGRO GIDA AHMET TİRYAKİOĞLU 211 97 00 202 TÜM-AL GIDA SAN.TİC. SAN. AŞ. 203 UNAT YAĞ MURAT UNAT 337 99 09 204 UYSAL TİC. AHMET UYSAL 0432 214 20 22 205 UZARLAR GIDA 0434 226 62 73 206 ÜMİT GIDA 0328 814 25 33 207 VOLKAN GRUP BİLAL ÇEKER 215 24 60 208 VURAL ŞEKERLEME ALİ VURAL 0532 261 42 04 209 YALÇINLAR GIDA NEJAT YALÇIN 212 321 38 00 5 HAT 210 YAVUZ KILIÇ GIDA 211 YAYLA AGRO 212 YAYLA AGRO GIDA 213 YAZAR GIDA SAN.TİC.LTD.ŞTİ. 214 YEDERLER GIDA 0312 397 61 23 215 YEŞİL RİZE GIDA 0312 397 17 70 216 YILDIRIM TİCARET VAHAP YILDIRIM 0436 511 31 66 217 YILDIZ MARKET ZEKERİYA YILDIZ 241 03 32 218 YILDIZLAR GIDA 0482 312 12 07 219 YİMEKS GIDA 0216 393 20 34/YİMEKS GIDA 220 YÖREMLİ TEKSTİL GIDA 221 YUNPA GIDA 222 YUNUS GIDA YUNUS TÜCCAR 0532 454 56 90 223 YUSUF ARCA TARIM GIDA ÜR. SAN.LTD.ŞTİ YUSUF ARCA 238 17 90-238 08 89 224 ZENPA GIDA Sefer Tar 0212 796 23 34-35 0258 371 18 46 0332 342 20 07-342 61 08 0412 415 30 87 HÜSEYİN GÖNÜL 03242216276-77 0312 815 49 50 KÖKSAL YAZAR MUH 0536 898 78 38 BİLGE 0312 397 00 33 0344 331 33 37 0414 312 31 54 0414 511 63 01(3 HAT) PRODUCT RECALL 2. FOREIGN CUSTOMERS NO Customer Related Person Customer Contact Information 1 Saudi Goody Sabriye ÇAKMAK 0530 386 78 80 2 SUGAT Mustafa MUTLU 0533 616 08 42 3 KAİZER Sabriye ÇAKMAK 0530 386 78 80 4 KOBEBUSSAN Mustafa MUTLU 0533 616 08 42 5 ASAHI Mustafa MUTLU 0533 616 08 42 6 SH ENTERPRISE Sabriye ÇAKMAK 0530 386 78 80 7 Harc Handra Sabriye ÇAKMAK 0530 386 78 80 8 Legend Sabriye ÇAKMAK 0530 386 78 80 9 NISSEI Mustafa MUTLU 0533 616 08 42 10 PORT ROYAL Fatih ÇALIŞ 0532 225 27 07 11 FOODIE Sabriye ÇAKMAK 0530 386 78 80 12 OURHOME Sabriye ÇAKMAK 0530 386 78 80 13 ETS HARRIS Sabriye ÇAKMAK 0530 386 78 80 14 KOSHER FOODS Sabriye ÇAKMAK 0530 386 78 80 15 Total Foods Sabriye ÇAKMAK 0530 386 78 80 16 BluPnetry Fatih ÇALIŞ 0532 225 27 07 17 LEGADOR Sabriye ÇAKMAK 0530 386 78 80 18 TEJI INTERNATIONAL Sabriye ÇAKMAK 0530 386 78 80 19 CHAMPION Sabriye ÇAKMAK 0530 386 78 80 20 NV DAM Sabriye ÇAKMAK 0530 386 78 80 21 Baroody Fatih ÇALIŞ 0532 225 27 07 22 Saudi Goody Sabriye ÇAKMAK 0530 386 78 80 23 National Foods Sabriye ÇAKMAK 0530 386 78 80 24 Allied International Corp. Fatih ÇALIŞ 0532 225 27 07 25 STE BISO (Kongo) Sabriye ÇAKMAK 0530 386 78 80 26 TRANSNATINAL FOODS Fatih ÇALIŞ 0532 225 27 07 27 Eufood Zaher WALİ 28 ASAHI-NISSIN Mustafa MUTLU 0533 616 08 42 29 Aslı Company Sabriye ÇAKMAK 0530 386 78 80 PRODUCT RECALL NO Customer Related Person Customer Contact Information 30 PORT ROYAL Fatih ÇALIŞ 0532 225 27 07 31 C7 GLOBAL Fatih ÇALIŞ 0532 225 27 07 32 İnstitutional Supplıes Fatih ÇALIŞ 0532 225 27 07 33 ZIYAD BROTHERS Fatih ÇALIŞ 0532 225 27 07 34 BIO LUXURY Sabriye ÇAKMAK 0530 386 78 80 35 XIAMEN TYSEN (ÇİN) Sabriye ÇAKMAK 0530 386 78 80 36 LINYI ZHONGQI HUAYE (ÇİN) Sabriye ÇAKMAK 0530 386 78 80 37 TEJI INTERNATIONAL Sabriye ÇAKMAK 0530 386 78 80 38 Kore Müşterisi Sabriye ÇAKMAK 0530 386 78 80 39 Sabriye ÇAKMAK 0530 386 78 80 Sabriye ÇAKMAK 0530 386 78 80 41 WİLLİ FOOD Linyi Zhongqi Huaye Food Co.,Ltd(Çin) NISSEI KYOEKI Mustafa MUTLU 0533 616 08 42 42 Norteast Fatih ÇALIŞ 0532 225 27 07 43 PANDA Mustafa MUTLU 0533 616 08 42 44 Bio Luxury Sabriye ÇAKMAK 0530 386 78 80 45 Luna Sas Zaher WALİ 0535 594 0090 46 Malezya UNICO Sabriye ÇAKMAK 0530 386 78 80 47 NISSEI Mustafa MUTLU 0533 616 08 42 48 Turbo Ice Mustafa MUTLU 0533 616 08 42 49 Suriye Müşterisi Zaher WALİ 0535 594 0090 50 Hayat Enterprise Mustafa MUTLU 0533 616 08 42 51 Dollar General Mahmut KONAR 0533 694 59 81 40 PRODUCT RECALL 18. RELATED DOCUMENTS AND RECORDS PR.04 Non-Conforming Product / Service Procedure FR.08 Non-Conforming Product / Service Report FM – 54 Product Recall Form FM – 55 Recall Process Follow-up Form 19. Reference Documents: * BRC Food Version 8 Matter 3.11: Product Withdrawal and Product Recall 20. RECORDS: The documents resulting from the implementation of this procedure are kept by the Integrated Management System Representatives for at least 3 years.