Uploaded by Hannah Holloway

Appendix 1-Written communication feedback rubric

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Research
Style and
Mechanics
Organization
Content
Document
Design
Appendix 1: Written Communication Feedback Rubric
Outstanding
(8-10)
Very Good
(7-7.9)
o Outstanding use of design
elements to enhance document’s
readability, support argument,
and promote writer’s credibility
o Exceptionally follows
appropriate format
o Outstanding design
consistency that clearly
enhances document coherence
o A maximum of one design
error that does not affect the
document’s readability and
coherence
o Excellent use of design elements
o Good use of design elements to
to enhance document’s
enhance document’s readability,
readability, support argument, and
support argument, and promote
promote writer’s credibility;
writer’s credibility; few errors in
minimal errors that do not affect
document design; a maximum of
users’ experiences; a maximum of
two errors
one error that does not affect
o Uses appropriate format but with
users’ experiences
few errors; a maximum of three
o Correctly follows appropriate
errors
format with minimal errors that do o Consistent design with a few
not affect the document; a
flaws; a maximum of three errors
maximum of two errors that do
not affect document
o Consistent use of design elements;
a maximum of two errors
o Some use of design elements to
o Minimal use of design elements
enhance document’s readability,
to enhance document’s
support argument, and promote
readability, support argument,
writer’s credibility; clear errors in
and promote writer’s credibility;
document design; from three to
more than five errors
five errors
o Does not use appropriate format
o Uses appropriate format but with
(memo, formal report, informal
major errors; from four to five
report, etc.….) and/or has more
errors
than five errors
o Inconsistent design that reflects
o Inconsistent design that reflects
poorly on document coherence;
poorly on document coherence;
from four to five errors
more than five errors
o Content is exceptionally adapted
to meet audiences’ needs by
using an appropriate reader’s
view attitude: “You View”
o Clear purpose and exceptionally
articulated argument
o Uses compelling, appropriate,
and relevant content
o Demonstrates an exceptional
ability to analyze and synthesize
information
o All claims are supported by
exceptionally relevant and
credible evidence; missing a
maximum of one supporting
evidence
o Content is well adapted to meet
audiences’ needs by using an
appropriate reader’s view attitude:
“You View”
o Clear purpose and well-articulated
argument
o Content is relevant to subject and
purpose; missing minor parts
o Demonstrates a good ability to
analyze and synthesize
information
o Claims are mostly well supported
with relevant and credible
evidence; missing a maximum of
two supporting evidence
o Attempts to adapt content to
audience, but misses some
opportunities to address
audiences’ needs and to adopt
“You View”
o Purpose needs more clarity
o Some content is not relevant to
subject and/or purpose
o Demonstrates satisfactory ability
to analyze and synthesize
information
o Some claims are supported with
relevant and credible evidence;
missing from three to five
supporting evidence
o Clearly misses opportunities to
adapt content to audience;
o mostly does not use “You View”
o Unclear purpose
o Content is mostly irrelevant to
subject and/ or purpose
o Demonstrates minimal ability to
analyze and synthesize
information
o Claims are mostly not supported
with relevant and credible
evidence; missing from six to
seven supporting evidence
o Does not attempt to adapt to
audience and use “You View”
o Purpose is irrelevant to task
o Content is irrelevant to subject
and/ or purpose
o Does not demonstrate ability to
analyze and synthesize
information
o Claims are not supported with
relevant and credible evidence;
missing more than seven
supporting evidence
o Outstanding use of organization
strategies to achieve purpose and
support argument
o Outstanding use of transitions to
link sentences and ideas; a
maximum of one ineffective or
missing transition
o Outstanding use of topic
sentences
o Outstanding use of introduction,
body, and conclusion to achieve
purpose and meet audiences’
needs.
o Exceptional ability to organize to
persuade. Argument is
exceptionally supported with the
order and grouping of content.
o Excellent use of organization
strategies to achieve purpose and
support argument
o Excellent use of transitions to link
sentences and ideas; a maximum
of two missing or ineffective
transitions
o Excellent use of topic sentences; a
maximum of one missing or
ineffective topic sentence.
o Excellent use of introduction,
body, and conclusion to achieve
purpose and meet audiences’
needs
o Excellent ability to organize to
persuade. Argument is well
supported with the order and
grouping of content
o Mostly uses appropriate
organization strategies to achieve
purpose and support argument
o Good use of transitions to link
ideas and sentences. Few missing
transitions; a maximum of three
missing effective transitions
o Most paragraphs have effective
topic sentences; a maximum of
two missing or ineffective topic
sentences
o Satisfactory use of introduction,
body, and conclusion to achieve
purpose and meet audiences’
needs
o Satisfactory ability to organize to
persuade. Misses opportunities to
support argument through
ordering and grouping of content
o Major errors in using appropriate
organization strategies to achieve
purpose and support argument
o Misses opportunities to link ideas
and sentences; missing from four
to six effective transitions
o Many paragraphs do not have
effective topic sentences; missing
from three to five effective topic
sentences
o The introduction, body, and
conclusion do not support
purpose and meet audiences’
needs; missing introduction or
conclusion.
o Misses opportunities to organize
to persuade. Order or grouping of
content is not clear
o Does not use appropriate
organization strategies to achieve
purpose and support argument
(like using indirect writing
approach when the direct writing
approach is most effective)
o Mostly misses opportunities to
link ideas and sentences; missing
more than six effective
transitions
o Paragraphs do not have effective
topic sentences; missing more
than five effective topic
sentences
o Unclear structure; missing
introduction and conclusion
and/or has an undefined body.
o Unacceptable ability to organize
to persuade. Order and grouping
of content are not clear
o Outstanding ability to
communicate precisely and
concisely; a maximum of one
error
o Exceptional use of bias-free
language
o Exceptional use of appropriate
tone (formal, informal, upward,
etc.….); a maximum of one error
o Exceptional, consistent use of
active voice
o (uses passive voice strategically)
o Exemplary use of punctuation
and grammar; a maximum of one
error
o Free of typographical errors
o Excellent ability to communicate
precisely and concisely; a
maximum of two errors
o Consistent use of bias-free
language; a maximum of one error
o Excellent use of appropriate tone
(formal, informal, upward,
etc.….); a maximum of two
errors.
o Consistent use of active voice
o (uses passive voice strategically);
a maximum of one error
o Excellent use of punctuation and
grammar; a maximum of two
errors.
o Minimal typographical errors; a
maximum of one error
o Good ability to communicate
precisely and concisely; from two
to three errors
o Mostly uses bias-free language;
from two to three errors
o Good use of appropriate tone
(formal, informal, upward,
etc.….); from two to three errors
o Inconsistent use of active voice
(passive voice is not used
strategically); from two to three
errors
o Few punctuation and/or grammar
errors; a maximum of three errors
o
o Occasional typographical errors;
two to three errors
o Some ability to communicate
precisely and concisely; from
four to five errors
o Frequent use of biased language;
from four to five errors
o Minimalistic use of appropriate
tone (formal, informal, upward,
etc.….); from four to five errors
o Frequent use of passive voice
(passive voice is not used
strategically); from four to five
errors.
o Frequent punctuation and/or
grammar errors; from four to five
errors
o Frequent typographical errors;
from three to five errors
o Does not demonstrate ability to
communicate precisely and
concisely; more than five errors
o Frequent use of biased language;
more than five errors.
o Inappropriate tone (formal,
informal, upward, etc.….); more
than five errors
o Frequent use of passive voice
(passive voice is not used
strategically); more than five
errors
o Frequent punctuation and/or
grammar errors; more than five
errors
o Frequent typographical errors;
more than five errors
o Very good ability to draw on
o Outstanding ability to draw on
information from various sources
information from various sources
(at least four sources are cited)
(five or more sources are cited)
o Minor errors in APA
o Exemplary documentation of
documentation. Two-part
sources; accurate use of APA
documentation system with minor
documentation style. Two-part
errors in in-text citations and/or
documentation system with inentries in references
text citations and entries in
references
Satisfactory
(6-6.9)
Marginal Pass
(5 – 5.9)
o Satisfactory ability to draw on
o Minimal ability to draw on
information from some sources
information from a few sources
(at least three sources are cited)
(one or two sources are cited)
o Some major errors in APA
o Significant errors in APA
documentation. Two-part
documentation. Does not follow
documentation system with errors
the two-part documentation
in in-text citations and/or entries
system
in references
Does not achieve learning
outcomes < 5
o Unacceptable ability to draw on
information from literature. No
sources are cited.
o No citations provided
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