Uploaded by Cindy Verar

ritz-pocket-card-with-comments1

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Simple, verifiable
behavioral actions
Clear outline of expectations,
behaviors and attitudes
Sensory Rich
Vision
Statement of
common beliefs
Note: A system is in place to monitor adherence and
cultural buyin: employees are required to memorize and
are frequently spot tested Employees must carry this
card at all times
Character
Guidelines
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