Uploaded by David Lamothe

System Administrator EDocs (1)

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Item Mandatory Requirement

Met/Not

Met

Demonstrated Experience/

Cross Reference to the

Proposal

M1

The Bidder must demonstrate that the proposed resource has minimum of ten (10) years of experience as System Administrator, installing, configuring and upgrading operating systems and related hardware & software;

M2

The Bidder must demonstrate that the proposed resource has minimum of five (5) years, within the past ten (10) years, as a System Administrator, installing, configuring and upgrading RDIMS systems.

Point Rated Technical Criteria

The Bidder who meets all the mandatory technical criteria will be evaluated and scored as specified in the tables inserted below.

A Bidder must obtain a minimum pass mark in order to be considered responsive. Bids which fail to obtain the required minimum number of points specified will be declared non-responsive.

Only those bids which are compliant with all of the Mandatory Requirements and then achieve (or exceed) the stated minimum points will be further considered.

Each point rated technical criterion should be addressed separately.

Item

Project experience used to demonstrate compliancy MUST include the following information:

The client organization;

The dates/duration of the project;

A description of the project, title, including the scope;

Description of the activities performed by the proposed resource;

Rated Requirement

Max

Points

Points

Breakdown

Demonstrated

Experience/ Cross

Reference to the

Proposal

5 years = 0 points R1 The proposed resource has experience over and above Mandatory M2: “The

Bidder must demonstrate that the proposed resource has minimum of five (5) years as a System

Administrator, installing, configuring and upgrading RDIMS systems.”

R2

The proposed resource has experience with installing, configuring and upgrading OpenText eDocs from eDocs 10 to eDocs 16.

10

10

5+ years to less than 7 years= 5 points

7+ years = 10 points

No experience = 0 points

Less than 1 year =

5 points

1+ years = 10 points

R3 The proposed resource has experience implementing the eDocs Defense module (encryption at rest and activity monitoring).

Total maximum points

Minimum Pass Mark:

Description/Scope of Work

5

25

15

No experience = 0 points

Experience = 5

The Contractor will update eDOCS10 to the latest version of eDOCS16 in testing, QA, and Production environments. The Contractor will also provide close support for enabling at-rest encryption on the eDocs 16 server.

Tasks and Deliverables: i.

Work with the team (Information Technology and Information and

Records Management business experts) to develop a detailed work plan to accomplish the goals

a. Deliverable : Project plan ii.

Test eDOCS16 client on windows 10 (1803 or Newer)

Deliverable : Testing to identify issues iii.

Re-create all profile/maintenance forms

a. Deliverable: All profile/maintenance forms recreated and tested successfully; profile RM properties, term, security and profile folder iv. Create eDocs 16 client and test (and possibly enable new functionality/modules, such as Sync and Save ) a. Deliverable : DM and RM client installation v.

Testing the upgrade

a. Deliverable : Testing would include: i.

Forms

ii. Oracle triggers iii. Ability to install eDocs 16 clients on existing workstation by script iv. Regular eDocs functionality (e.g. save, open, delete, etc.) v. RM Functionality vi. Follow-up meeting on reported issues out of QA cycle. a. Deliverable : Provide training and/or assistance to IM team if required vii. Enable encryption at rest on the eDocs 16 DM server a. Deliverable: Steps would include: i.

Analyse and plan enabling of encryption at rest on the eDocs 16 DM server

ii. Review existing content and determine best course of action for encrypting contents with minimal disruption to end users iii. Work with the Information Technology and Information and Records Management experts to implement encryption at rest

Validate with IT Security team that the encryption is enabled and configured as required to meet

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