Geidea Company Profile Geidea Company Profile T: +966 1 465 2881, F: +966 1 465 2882, Toll free: 800 128 8000 P.O.Box 246868, Code 11312, Riyadh, Saudi Arabia. www.geidea.net Geidea Introduction 1 INTRODUCTION Vision Geidea aspires to be the leading provider of information technology solutions in Saudi Arabia and the Middle East through local development of innovative products and services. We aim to create a technologically adept society by the use of the most ingenious of ideas that guarantee the progression of our community to a ‘smarter society’. Mission To develop unique IT solutions that exceed client expectations and provide the most exceptional, high quality services. We employ only the brightest of knowledgeable thinkers in order to achieve industry leading customer satisfaction and an ever-increasing market share. 2 INTRODUCTION Background • We have presence in the Kingdom since 2005. • Time, quality, management and technical expertise are the key factors of our success. • We have 2 development houses (Riyadh and Bangalore-India) with multinational IT engineers. • A track record of great success in many projects. • We provide extended services that include management and leadership techniques. • We have more than 60 skilled technicians, 6 Software developers & 6 POS-Embedded system developers covering many cities in the Kingdom. 3 INTRODUCTION Our Goals & Objectives 1. To progress along the direction of the HRH towards investment in knowledge based economy that aligns with the Kingdom's strategic plans towards continuous improvement. 2. To launch business initiatives via searching for great opportunities in our industry. 3. To build high tech advanced innovative technologies as a step to support local economy in order to achieve the goal of shifting from importing technology to exporting technology. 4. To market and sell our products through the most effective models in order to achieve the objective of expanding our business by providing powerful after sales services. 5. To achieve unique success stories in developing our products and services and reaching a high sales volume so that Geidea can have a good reference in the market. 6. To achieve quality assurance in product after sales services policy and procedures. 7. To set an example in effectively organizing, managing and developing work processes. 8. To employ the best qualified people for the right job and they should be energetic, have the passion to work, the abilities towards great innovation and have the spirit of team work. 9. To develop a work environment that explores employee creativity that results in great performance and enjoyable activities. 10. The brand name of Geidea with its logo, colors and features should be linked with superiority and professionalism in performance in the field of IT in the Saudi market. 4 INTRODUCTION Quality Policy Statement The applications of quality policies in Geidea are fundamental towards Geidea general strategy for work environment in the organization. Geidea states this strategy through the following points: • Link innovation risk management with quality procedures • Integrating quality with all Geidea activities, administration processes and divisions, especially customer care division. • To exceed customer expectations for quality assurance and ensure continuity. • Take the right decisions at the first attempt. • Maximum productivity, pursuit of perfection, meeting customer needs, excessive customer care, and compliance with procedures, all should be direct targets for the application of quality standards. • Achieve quality at all levels, product (distinctive features), the user (meeting the needs), development procedures (no defects), the value provided (vs. price). • Link between enhancing leadership skills and applying quality. • Geidea employee should believe in high quality deliverables, and should be self-motivated towards it • Applying continuous improvement in order to meet increasing customer needs. • Geidea is now seeking the ISO 9001 to prove the adoption of quality standards. 5 INTRODUCTION Innovation Policy As a Saudi based company working to develop IT products, Geidea gives special importance to innovations through the following: • Innovation is the main key that drives all Geidea activities. • Our innovation policies are aligned with Geidea quality standards. • While innovating new products, a proper feasibility study and risk analysis is carried out at all times. • To give priority to innovative products that are fully developed inside Geidea labs. • Innovation is not only practiced in Research and Development Department, but also in all other Geidea divisions. • Geidea awards any employee who develops innovations that add value to our products. • To carry out marketing campaigns for our innovations to show our results and awards for innovation. • To believe that progress towards innovation will directly contribute to the promotion of knowledge based economy in Saudi Arabia. • Geidea takes inspiration from the phenomenal innovation models adopted by South Korean companies that contributed to the rise of the country. 6 GEIDEA’S 7 GEIDEA’S STRENGTHS Geidea Competitive Advantages • Exceptional support package that is not offered by any other competitor. • Strongest Service Level Agreement (SLA) offering. • Better management competencies. • All the systems operation, management and support are fully developed in Geidea. • Offer high quality products & services at 20% lower costs as compared to competitors • IT directors have the knowledge that is very rare to find in KSA. • We offer web enabled help desk system that runs on Windows, iOS and Android application. • Geidea offers the unique Rapid Response System (RRS) as a part of its core product. 8 GEIDEA’S STRENGTHS Geidea SWOT Analysis Strengths • Local powerful IT team • Competitive prices • Quick response IT team • Strong financial capabilities • High quality of pre-sales & post sales services • Great relations with SAMA Weaknesses • Comparatively new in the market (only by name) Opportunities • Growing market / increasing demand • Changing market trends towards more advanced technologies • New favoring regulations from SAMA Threats • Increasing competition at a fast rate 9 GEIDEA’S STRENGTHS Why Geidea? The reason why we are so confident about the POS is very simple: We have what others have, And we also have what others don’t have! 10 GEIDEA’S STRENGTHS Why Geidea? • Because we are an Investment initiative built by young ambitious Arabs. • Because over-caring for our customers is one of our most important values. • Because Geidea's packages are the most advanced and competitive in the market. • Because we have very powerful after-sale service (quick response). • Because we are proud of our development team, the best in the country. • Because we create our products, through supporting innovation and constant development. • Because we value our community & social responsibilities. • Because our prices are very competitive. 11 Geidea System Development Lifecycle Design Input (Customer Inquiry) System Development Lifecycle Software Development Engineering Sample Design Review Need Modifications Customer Feedback Need Modifications Pilot Production Approved Mass Production Product Delivery Customer Order for Installation Installation Maintenance 12 Geidea Organizational Structure General Manager Executive Manager Operations Manager Customer Care Dept. Sales Department Technical Department HR Department Procurement & Purchasing Dept. Finance Department Customer Care Supervisor Sales Supervisor Technical Manager HR Supervisor Procurement Supervisor Finance Supervisor 4x Help Desk Rep. Software Sales Rep Automation Sales Rep 2x Sales person 2x Sales person Automation Showroom 1x Sales person I&R Department Development Department Riyadh Branch India Branch POS Dept. Automation Dept. 6x Developers 10x Developers Support Manager Support Manager Technicians 1x Electronics Technician 2x Technicians 1 Rep. Store Keeper Accountant 1 2 Rep. Purchaser Accountant 2 2x Assistants 1x Commissioning 1x Surveyor 13 GEIDEA’S STRENGTHS Geidea Service Fleet 14 Head Office Location Map Office No. 112, 113 , Canary Center, Prince Abdulaziz Ibn Musaid Ibn Jalawi (Dhabab Street) X King Abdulaziz Rd. Sulaimaniyah, Riyadh, Saudi Arabia . Tel: +966 1 4652881, Fax: +966 1 4652882, Toll Free: 800 128 8000, P.O.Box 246868, Riyadh 11312. www.geidea.net 15 Geidea Solutions 16 Geidea Solutions POS Solutions……………………………………….18 • • • • • • Door Access & Time Attendance……………...60 • • • • • • • • SPAN Solutions……………………………………………………. 20 Loyalty Programs………………………………………………… 25 E-Voucher………………………………………………………… 33 Geidea Support Systems……………………………………….. 35 Spectra in Depth………………………………………………… 47 Overview…………………………………………………………. 63 Time Attendance Software…………………………………... 64 Software System Features…………………………………….. 65 Products………………………………………………………….. 67 Interactive Voice Response (IVR)……………..76 Geidea Smart Homes……………………………81 Geidea Software & Data Systems…………….90 17 Geidea POS Solutions Overview It is our vision to become the best provider of POS systems in the Middle East along with our mission, which is primarily based on providing the best support packages and after sales services. We, at Geidea have developed solutions that contribute to making financial transactions smoother, more flexible than ever, and up to the maximum possible level of safety. Along with these, our solutions fully satisfy the demands of Saudi Arabian Monetary Agency, to broaden the base of POS usage in the Kingdom. Geidea's past experience of 10 years in this field led Geidea to provide different solutions related to point of sale, that include electronic payment system, loyalty systems and E voucher solution. Geidea works through its R&D department towards providing the most consistent and reliable services, that is achieved through cooperation with the global company SPECTRA, with branches in more than 62 countries around the world. Geidea is now considered as the exclusive agent for SPECTRA in the region. At Geidea we are proud for obtaining approval recently from the Saudi Arabian Monetary Agency, to provide banking payment services and operate under the vendor ID number 63 service provider in the Kingdom. 18 Geidea POS Solutions Geidea Company possess a special technical team of systems analysts and programmers, through this we are able to design any application for POS devices. Geidea's technical team holds experience of more than ten years in the same sector along with deep technical knowledge. As a result, Geidea has already developed the following: Span 2 Solution Loyalty Solution E-Voucher Solution Our development team consists of experienced programmers & software designer who have worked at POS & Software packages for more than 10 years. Our development team has finished all of software packages required to launch POS business (like powerful & web enabled TMS, IVR, and Inventory, Smart Phone Applications). Geidea POS development team has great experience in SPAN2, ADVT & TIP, as they were working on many terminals SDK like: Hypercom, VeriFone, XAC, Gemalto and Ingenico. We have plans to provide terminals at a price that is 20% less than that of current average price. Geidea will supply each client with 10 demo POS (free) as pilot terminals. Geidea is providing super service during installation, maintenance, support & paper roll supplying. 19 a. Geidea SPAN Solutions 20 2 Geidea SPAN Solutions Geidea SPAN Solutions Through SAMA's cooperation with Geidea, we strive to promote a society of dealing through electronic payments instead of cash. Currently the Saudi market has approximately 93,000 units of electronic payment point of sale, which is a comparatively a small number when compared to the size of the local economy to that of neighboring countries. SAMA shared its ambition with Geidea to raise this figure to 250,000 over the next few years. To achieve this we must work on the development and use of high quality and reliable POS devices. Along with this, the devices should be affordable and backed by strong post-sale services that can allow maximum efficiency for the resellers and this is what Geidea provides. Also Geidea has put into place all its organizational foundations in order to be able to better manage all the POS devices. These systems include warehouse systems, support systems and POS management systems (TMS). As a result, Geidea has taken into account the provision of stronger management systems and databases in order to bear the immense amount of pressure at peak periods. Geidea worked hard to develop the fastest and most effective support systems called as rapid response system in order to achieve zero requests for technical support. Geidea will be happy to provide you with the experience of POS systems for free once the terms are agreed upon. We have successfully completed all the required certifications, i.e. SPAN2 , VISA-ADVT , MASTERCARD-MTIP. 21 Geidea SPAN Solutions POS Industry Overview - Local Market • There are about 93,000 terminals in KSA . • SAMA forced all banks to replace all NON-PCI terminals , which are about 20,000-30,000 terminals before 2014. • Yearly market growth is between 15,000-20,000 terminals as a new installation. • SAMA has plans to increase number of point of sales to exceed 250,000 units within 2-4 years . • 4 vendors in KSA are not enough to meet the growing market needs. 22 Geidea SPAN Solutions POS Industry Overview -International Market The POS software industry is expected to reach $3.2 billion in 2014. Market is driven by retailers upgrading their POS systems. The world POS hardware industry is expected to reach almost $31.5 billion in 2014. The market is driven by businesses adopting hardware interface standards. The world wireless POS terminal industry is expected to reach $4.5 billion in 2014. The market is driven by falling wireless POS costs. Major players operating in the market include Verifone, Cybernet, Hypercom and Spectra. 23 Geidea SPAN Solutions POS Industry Overview -International Market Global terminal market will reach 10 million units in yearly sales by 2015. Market is driven by widespread compliance with EMV (visa) standards and increasing frequency of non-cash transactions. POS systems now accept a wide range of hardware and software applications. Market growth is driven by demand for POS system security to combat fraudulent payments. POS terminals are getting more popular due to their versatile functions, such as loyalty programs and gift cards. 24 b. Geidea Loyalty Systems 25 Geidea Loyalty Program Geidea Loyalty Program Geidea offers its loyalty systems from 2 perspectives, • First from the business perspective, to increase customer satisfaction, • And secondly, from a technical perspective, for the development of loyalty systems optimization. 26 Geidea Loyalty Program What is a Loyalty Program? An application that collects customer data, analyzes and gives loyal customers rewards, benefits, or additional privileges and services. Used primarily to increase the number of consumers, to monitor and follow the pattern of their consumption. The solution provides success and expansion of your business that retains your customers by providing value added benefits. 27 Loyalty Program Statistics Loyalty Program Statistics The number of participants that use a loyalty program in the United States is around 2.1 billion. Normally each head of the family in the USA is a member of about 18 loyalty programs, but only uses 8 of them. Loyalty cards normally increase repeat visits by 25%. 69% of users say that their loyalty programs experience were very good. 50% of loyalty card users say that the loyalty program strongly motivated them to revisit the store. 28 Benefits & Advantages Loyalty Program Benefits & Advantages • Develop a better understanding of customers and their shopping behavior. • Result in increase of Return On Investment • Helps in building long lasting relations with loyal customers • Increases customer retention • Assists in developing targeted marketing communication campaigns • It increases spending and as well as frequency of visits • Builds brand loyalty • Increases good will and word of mouth that attracts new customers • Helps develop customer database • Most importantly, it increases revenue 29 Geidea Loyalty Types Types of Geidea Loyalty Programs There are 3 main types of loyalty programs offered by Geidea that are as follows: Open System – Earn & redeem points at any member store. Closed System – Earn & redeem points at any branch of the same store. Semi – open System – Earn & redeem points at only at group stores. 30 Geidea Loyalty Program The Process: 1. Obtain a magnetic loyalty card and activate it from the website. 2. Customer to visit the shop and earn points, discounts, gifts, etc. 3. The store will execute transactions by adding & redeeming points for products through a Geidea POS. 4. The customer can check the number of points earned and redeemed through the website. 5. After earning points, the customer can redeem for discounts from the same store or from any other partner store. 31 Geidea Loyalty Program The Stages: Interest Trial Repeat Trial Continue Potential customer exploring the need Customer buys the 1st time. 1st impression Client is interested in increased purchases Loyal customer buys well known products continously Know the service through ads or word of mouth Potential word of mouth Increased word of mouth Active word of mouth 32 c. E -Voucher Systems 33 E-Voucher Systems E-Voucher Systems: E-vouchers are basically used to recharge the mobile phone balance through point of sale terminals instead of the regular recharge voucher. Geidea provides level 4 from the E voucher sales management system that include the management of POS through terminal application. Also Geidea provides a package that comes from SPECTRA devices which is cost effective and fits well with the requirements of the E Voucher system. The ease of use and the efficiency of device in addition to its fast printer make it the best choice when we are applying for E voucher solution. Also Geidea's unique ability to integrate between E voucher sales management system and the terminal application gives Geidea's profile additional strength. 34 Geidea Support Systems 35 Geidea Solutions and Services (Value Added Services) In order to improve our after sales support service quality, reduce the number of maintenance requests and to facilitate the maintenance process for our teams, we offer the following services: Geidea Helpdesk & support systems: 1. Web Enabled Helpdesk System (Windows Application) 24/7 : Request for installation and support any time through the web and our staff will follow up and take action on your request as soon as possible. Our application supports online ticketing, generates auto reports along with many other advanced services such as tracking, history, stock, etc. 2. Interactive Voice Response System (IVR) 24/7: Our help desk system is integrated with IVR to allow you to call and submit your request through telephone, even outside our working hours, by just calling our toll free number and entering your basic information and we will follow your request to serve you at the earliest (used in case of no internet, not in office or out of duty time). 3. Smart Phone Application 24/7: We have developed a great support package that includes smart phones and smart applications. These allow customers and technicians to open tickets, update, track maintenance requests, and show maps to locate terminals. 4. Customer Care Staff If you are in need for more support, our staff at help desk will be delighted to receive your call during working hours. 36 • Customer Care Staff If you are in need for more support, our staff at help desk will be delighted to receive your calls during working hours. 37 Geidea Solutions and Services (Value Added Services) Technicians will use smart phone application to update/close the open tickets: In order to save time, we are using E-ticket through SMS and Smart Phone Application to open, update and close all our maintenance orders. (Google Map) All terminals location coordinates are saved on our server: • • All banks can find the location of terminals using Google Map. Saving our team’s time by avoiding searching for merchant location. Hot Terminal Swapping System: We use SAM to replace the terminals by moving the SAM from the defected unit into the new one and there is no need to register the new terminal as it will use the same serial number, terminal ID and public key. Terminals send PING to our host: • • • Our clients can trace the availability of all terminals online. We can track the terminal failure before our clients can. Our clients will not have to place any maintenance request as our team will solve the issue immediately when the terminal is down (reducing the number of maintenance requests). E-request for Paper Roll Supply: • • Merchants can request for paper roll supply from POS terminal menu without calling the bank (first vendor to offer this service). Our clients will not have to place any paper roll request as our team will supply it directly after receiving the E-request (reducing the number of maintenance requests). 38 Geidea Solutions and Services (Value Added Services) Geidea TMS (Terminal Management System): • • • • • • • Download POS software remotely by using TMS (software update) Change/modify terminal configurations remotely through TMS. Geidea TMS has the capability to validate the Software version of the terminal remotely and send alert if it needs update (Version Control). Geidea TMS has the capability to validate the (Date & Time) of the terminal remotely and send alert if it needs update (Auto Sync.). Remote Parameter Management (changing auto reconciliation time, etc.) Remote Hot List file Management (blacklisted BIN uploading, etc.) Terminal Service Management (remote training) 39 Geidea Solutions and Services (Value Added Services) Geidea Smart Phone Application: 40 Geidea Solutions and Services (Value Added Services) Terminal Software Upgrade: Our team can upgrade the software by using USB flash memory or remotely by using internet (serial, Ethernet, USB and remotely via TMS). Development Team We have our development team in two development houses (Riyadh & Bangalore) Multi-Applications SAMA gave us a green light for 2 applications (SPAN2 + SABB Loyalty); they asked to submit the terminal in certification Center for testing. (EFTPOS/CR) integration – ECR Geidea provides (EFTPOS/CR) integration as DLL with full documentation and sample code for integration. (Electronic Receipt Captured – ERC) Geidea provides E-ticket retrieving application (Electronic Receipt Captured – ERC) to collect transactions from GPRS and IP terminals through their account in our portal website. (Receipt History) Geidea provides (Receipt History) up to last 5000 transactions by browsing through terminal screen or exporting to windows file through USB. 41 Geidea Solutions and Services (Value Added Services) Geidea provides merchant report on demand terminal Merchants can trace last transactions history (500 transactions) by displaying or printing from the POS Claim Copy - Issue Geidea stopped the issue of claim copy... With the approval of SAMA on the suggested solution reversal issue Geidea solved most cases generating reversal issue. Debug Options Terminal support Debug (Enable/Disable) which is used for troubleshooting to analyze the issue CONTACT LESS: We are working to be the first vendor for NFC, Contactless and mobile payment in Saudi Arabia and we have already submitted our solutions & Pilot Terminal to SAMA. Unattended Terminals We will submit the terminal of unattended POS at the third quarter of 2013 for Certification . 42 Geidea Solutions and Services (Value Added Services) Terminal Special Features • • • • • Memory (Up to 512 M Flash + 16M Main) Colored LCD Screen. Supporting SD RAM Memory Supporting (GPRS+TCP+Dial-up) at the same time Supporting NFC -PAYPASS, & PAYWAVE by internal Contactless Module (Optional) Terminal Branding We have two types of Branding: 1: Showing company/Bank Logo in the colored Screen 2: Printing the logo on the plastic cover Rechargeable Battery All our terminals (Desktop & Mobile) are supporting Rechargeable Battery as an option Stand for terminals Optional: to have movable stand for terminal 43 Geidea Solutions and Services (Value Added Services) Multi-TCP/IP terminals with GPRS communication: Geidea can provide complete TCP/IP network infrastructure integrated with single point GPRS communication to be installed in the big merchants premises. Solution advantages: • Saving 50% of terminal cost by using TCP/IP POS terminals instead of GPRS POS terminals. • Saving monthly communication fees by using only one SIM card for all terminals instead of using SIM card for each terminal. [monthly saving = (30 SAR x No. of terminals)] • Fast communication (GPRS) comparing with dial-up communication speed. 44 Competitive Advantages Geidea versus Competitors Geidea • A wide range of products to support different requirements. • Higher added value for prices as compared to any competitor. • Program administration for POS (TMS) developed by our team locally. • Same day support to replace defected devices (Hot swapping). • Multi-channel support (phone, SMS, IVR, online). • 512MB memory allows the installation of multiple applications. • All terminals support external battery for power backup. • Device with color screen • Order paper roll through the same device within seconds Competitors • Less support for the diverse communication means. • Less value for a higher price • Majority are ready made programs • Majority do not support same day replacement. • Limited support channels • Customers must contact vendor for any technical support. • Mostly do not support external battery. • Mostly don’t have color screen. • Customers must contact vendor for any technical support. 45 Competitive Advantages Geidea versus Competitors Geidea Competitors • Local development team • Outsourced most of the team • Big range of POS terminals supporting all communication types. • Some have no Bluetooth, contactless reader or unattended POS. • Price is 15% less for desktop terminals and 35% less for GPRS terminals. • Prices are comparatively more expensive. • We have software developers who developed powerful TMS locally. • Mostly used ready-made packages. • Elegant appearance with attractive colors. • Devices lack attractive appearance. • Software download and configuration adjustments can be done remotely. • Some vendors cannot download remotely. 46 Spectra in Depth – by Geidea 47 SPECTRA in Depth – by Geidea Why Spectra ? • As an Asian brand, it has the most competitive prices. • Sold two million point of sale terminals around the world. • Dealing with more than 90% of the banks in Hong Kong and Taiwan. • Founded in Hong Kong 20 years ago. • The largest provider of POS terminals among several Chinese banks. • One of the very few suppliers accredited with the Bank of China, since 1995. • Holds many ISO certifications. 48 SPECTRA in Depth – by Geidea Spectra Insights • Founded in 1993 in Hong Kong • Leading company in designing and manufacturing: • Point-of-Sale (POS) terminals. • Self-service Payment terminals. • Electronic Transaction Systems, etc. • 100 % in-house design and product development in Hong Kong • ISO 9001 certified. • The Greatest Asia Leader in POS Terminals. • More than 2 millions sold terminals world wide. • ISO8583 EMV in Europe. • SPECTRA has provided full ISO8583 EMV application with source code for Geidea to make SPAN2 easier. 49 SPECTRA in Depth – by Geidea Spectra is the World’s 1st: • POS Vendor from Asia to get EMV & PCI PED approval. • POS Vendor with all-in-one terminal with integrated Contactless reader. • POS Vendor from Asia to get the MasterCard TQM and PTS certification. • Launched the world’s first integrated cordless transaction terminal – the S9000 POS terminal (1993). 50 SPECTRA in Depth – by Geidea Security & Quality Assurance • • • • • • • Tamper resistant & evident. Secure Download (Just Geidea can Load Application). PCI/PED certified (online/offline). Support DES, 3DES, RSA, DUKPT. ISO 9001:2000 certified. EMV 4.0 level 1 and level 2 (KERNEL). MasterCard TQM, PTS. 51 SPECTRA in Depth – by Geidea Worldwide Presence Asia China, Taiwan, Hong Kong, Macau, Mongolia, Thailand, Malaysia, Singapore, Vietnam, Brunei, Sri Lanka, Nepal. South America Colombia, Bolivia, Venezuela, Mexico, Uruguay, Costa Rica, Peru, Ecuador, Chile, Nicaragua, Guatemala, Panama, Brazil. North America USA, Canada. Europe Portugal, Belgium, Poland, Greece, Cyprus, Hungary, Turkey, Ukraine, Finland. Middle East Saudi Arabia. Africa South Africa, Democratic Republic of Congo, Zimbabwe, Zambia, Ivory Coast, Tanzania, Nigeria, Ghana, Madagascar, Mauritius, Egypt. Australia/New Zealand 52 SPECTRA in Depth – by Geidea Spectra’s Line of Systems • POS Terminals, Pin Pads. • Contactless Payment Terminals. • Self-service Payment. • Terminal Management Systems. • Acquiring System. • Pre-paid card system. • Loyalty System. 53 Spectra’s Line of Terminals: Since its launch in 1993, SPECTRA has offered many POS products that are light weight with a distinctive elegant design. SPECTRA is also the first manufacturer to install a color LCD screen with a relatively large size. SPECTRA is always keen to offer the safest and the most effective POS devices by providing higher reliability and secure systems to give its units the ability to communicate using different methods. Moreover, SPECTRA has asserted that manufacturing is done under precise conditions of quality, in order to ensure the highest performance for POS devices. • T1000 Mobile Terminal (Dial up, TCP/IP, GPRS) • T800 Mobile POS Terminal (Dial up, TCP/IP, GPRS) • CREON Mobile POS Terminal (Dial up, TCP/IP, GPRS) 54 SPECTRA Demo 51 Spectra – T1000 Characteristics T1000 Characteristics Spectra offers the new generation T1000 POS terminal to be the perfect solution for future needs of banks and the retail sector. It has a powerful processor and large memory size to support the processes quickly and with high reliability and to support multiple applications on the same unit. The T1000 enjoys the highest degree of safety with the structure's protective mesh network and it has completed the required certification from PCI safety standards (Security Standards Council). The T1000 has a light weight design and a large color screen that makes it a pleasant experience at every usage. Spectra T1000 55 Spectra – T1000 Specifications T1000 Specifications Specifications Processor 32-bit ARM9 CPU Memory 16 / 32MB SDRAM 512MB NAND Flash Screen 2.4“ 320x240 TFT type 256K color LCD Weight 480 gm (with battery) Certifications FCC / CE / CCC, PBOC & EMV Level 1 & 2, PCI-PED Communication GPRS / GSM, CDMA, 3G/WCDMA, Wifi, Bluetooth Reader Smart card & Magnetic card reader 56 Spectra – T800 Characteristics T800 Characteristics • Stylish device, beautiful colors and an attractive design for many daily needs like loyalty systems, recharge cards, gift cards, public transport cards, etc. • Compact design with a high-resolution color screen. • Illuminating buttons illuminate with an attractive blue light. • Its high quality performance leaves no room for breaks in communication. • It incorporates a high speed silent printer Spectra T800 • Ability to support multiple applications in the same unit. • Normally used for loyalty systems with the most appropriate specifications that make it one the most advanced and distinctive loyalty device. 57 Spectra – T800 Specifications T800 Specifications Specifications Processor 32-bit ARM9 MCU Memory 16 / 32MB SDRAM 512MB NAND Flash Screen 2.4“ 320x240 TFT type 256K color LCD with white LED back lit Weight 450 gm (with battery) Certifications FCC / CE Communication GSM / GPRS Reader Built-in contactless smart card reader Spectra T800 58 Spectra – CREON Characteristics CREON Characteristics • When launched for the first time, what distinguished CREON was its ability to operate in any mobile site, thanks to its GPRS connectivity. This made it possible to cover large amount of sales and increase flexibility. • CREON can be used at a global level in bank sales, taxis, restaurants, hotels, home delivery services, and retail in general. • It incorporates a strong processor that maintains competitiveness through fast operations. Spectra CREON • CREON is the pride of Spectra and it is this device that managed the global market penetration. 59 Spectra – CREON Specifications CREON Specifications Specifications Processor 32-bit ARM9 MCU Memory 16 / 32MB SDRAM 512MB NAND Flash Screen 2.4“ 320x240 TFT type 256K color LCD with white LED back lit Weight 450 gm (with battery) Certifications FCC / CE Communication GSM / GPRS, CDMA and Wifi Reader Built-in contactless smart card reader Spectra CREON 60 SPECTRA & GEIDEA Why Spectra… Why Geidea… • As an Asian brand, it has the most competitive prices. • We offer an exceptional support package that is not offered by any other competitor. • Sold 2 million POS terminals around the world. • Strongest SLA offering. • Dealing with more than 90% of the banks in Hong Kong & Taiwan. • Geidea has 4 branches scattered around the Kingdom. • Founded in Hong Kong 20 years ago. • We have a team of 45 technicians. • The largest provider of POS terminals for several Chinese banks. • Our staff has better management competencies as they hold advanced degrees. • One of the very few suppliers accredited with bank of China, since 1995. • Developers hold over 10 years of experience in design & development of POS software. • Holds many ISO certifications. • We have 14 systems developers at our office in Riyadh & India. • The 1st in Asia to get EMV & PCI PED approval. • • Characterized as a pioneer in innovation. The launch of new technologies includes the first color display and the first integrated contactless reader. All the POS systems operation, management & support are fully developed inside Geidea. • We are specialized in POS terminals as it is our core business. 61 Door Access & Time Attendance Systems 62 Door Access & Time Attendance Systems Overview Like always, Geidea provides unique solutions that are always developed to fulfill clients’ current and future needs. Geidea presents its Time Attendance Solutions, that consist of locally developed high-tech systems offered with hightech devices. Geidea has developed solutions to fulfill the national requirements and as per market needs. Along with this system, Geidea provides many devices, such as the high-tech US made HandPunch machines, and the most popular time attendance machine, Granding, that is made in China. Through this wide variety of options, Geidea provides the most suitable, and cost-efficient solutions to its clients. 63 Door Access & Time Attendance Systems Time Attendance Software This software was developed for the purpose of tracking and monitoring employees’ attendance, working hours, absence, delays and overtime. This software generates attendance reports on daily, weekly, or yearly basis and supports hardware, such as fingerprint readers, card readers, face recognition devices, and magnetic cards readers. Geidea, and its team of professional developers, developed this software to fulfill the Saudi market needs. In addition, this software provides archiving features, where all employees’ information would be archived and saved for further reports. 64 Door Access & Time Attendance Systems Software System Features: General: • Arabic-English supported data entry and user interfaces. • A wide variety of reports. • Archiving employees, issuing IDs, sorting them according to department, nationality or job description, adding and editing their basic information (Name, Residence ID / Iqama, Date of Birth, Blood type, starting date, expected end date, etc). • Acquiring data from one or more attendance machines. • Data back-ups. • Defining users’ access rights and privileges with as many details as required. • The door can also be opened / closed through our own iPhone application • Viewing employee’s attendance records, through special log book. Control • Ability to define working hours, days, and shifts for a certain employee(s) or department(s). • Defining departments and employees in these departments. • Issuing breaks (leaves), whether annual, sick, or any other kind, for a group of employees, or certain employee. • Adding “Late” or “Absent” labels to each employee, who actually came late or were absent. 65 Door Access & Time Attendance Systems Software System Features: Reports and Monitoring: • Viewing working hours for each employee in a specific period of time. • Printing reports for a specific period of time (daily, weekly, monthly, annually). • Sorting employees according to nationality, department and job description. • Calculating and editing salaries, bonuses and other expenses according to attendance reports. • Viewing employees archive, and searching / filtering for a certain employee. • Monitoring and recording leave’s for each employee. • Viewing general reports to know how many employees of different departments follow working hours. • Viewing different specific reports, such as absence, delays, bonuses, overtime, leaves, etc. • Viewing reports for full-time employees separate from part-time employees. • Viewing other brief reports. 66 Door Access & Time Attendance Products: • • Granding Access Control……………….66 o F08……………………………………………………… 67 o FA2……………………………………………………... 69 Hand Punch Time Attendance………...71 o Handpunch 1000……………………………………. 73 o Handpunch 2000 ……………………………………. 73 o Handpunch 3000 ……………………………………. 73 o Handpunch 4000 ……………………………………. 73 67 Granding Granding – Access Control Systems With its HQ in Shanghai, Grading is an IT company that is specialized in biometric and RFID technologies. It develops time attendance devices and machines in its high-end labs. Granding’s high-tech technologies, unique services, good quality, and competitive prices are the properties that drove Geidea to consider Granding solutions as primary components of its own unique attendance solution. Granding is one of the most considerable choice for all clients, because of its unique values, that is: Grand (through its uniqueness), Excellent (by following quality standards) and Innovation (through fulfilling market requirements). Granding F08 68 Granding Granding – Access Control Systems • Granding F08: Attendance System F08 is a professional access control system, which uses fingerprint readings. This system is highly accurate and very fast in recognizing differences between different fingerprints. This machine is considered as one of the best machines for employees and administration staff, where every machine has its own keypad (number pad), to enter ID number, if needed. This system can be integrated with Geidea unique attendance solution. Granding F08 69 Granding Granding – Access Control Systems F08 - Features and Advantages: • • • • • • • • • • • • An algorithmic system for quick entry recognition. Built-in LINUX operating system. Other operating systems can be integrated as well. Stand-alone machine linked to the network, or as a one of multiple attendance machines. Easy to run through its own software, or through Geidea’s attendance software. Can be run through the internet. The machines can operate for extended period of time. The machine saves entries, even during power cuts and blackouts. It is designed in a stylish way, and it is water and dust resistant. It can even record voice messages to be played at certain times, such as greeting messages. The machine can save up to 3000 fingerprints or 50000 number entries. It has a very fast recognition (less than a second). Supports Arabic, English, and other languages. 70 Granding Granding – Access Control Systems • Granding FA2: The Face Recognition FA2 machine is one of the most advanced machines developed by Granding. This machine has its own fast and efficient system, which enables it to read and recognize faces and fingerprints far better than a lot of other machines. With this machine, FA2, the whole face recognition procedure is faster and more improved. This machine is a very powerful competitor in the market, that you can rely on. Granding FA2 71 Granding Granding – Access Control Systems FA2 - Features and Advantages: • • • • • • • • • • • An algorithmic system for quick entry recognition. Built-in LINUX operating system. Other operating systems can be installed. Stand-alone machine linked to the network, or as a one of multiple attendance machines. Face recognition in light and dark areas, using infrared technology. The machines can operate for many hours. The machine saves entries, even during power cuts and blackouts. The machine was designed in a stylish way, and it is water and dust resistant. The machine can record voice messages to be played at certain times, such as greeting messages. A touch colored screen was installed for the ease of use, with six distinctive keys, which can be programmed to suit your needs. Supports Arabic, English, and other languages. The machine can save up to 3000 fingerprints or 50000 number entries. 72 Hand Punch Hand Punch – by Ingersoll Rand Your hand is your card. This unique machine was developed by ATR Systems incorporated (Accurate Time Recorders), that was founded in 1973. Initially, Accurate Time Recorders sold and serviced time clocks, parking systems and master control systems, same industry where it operates today. ATR developed its time & attendance systems along with access control systems, both as a module & a full access control solution. HandPunch machine verifies employees' identities in less than one second, based on the unique size and shape of their hands. It also provides a quick return on investment by eliminating the cost associated with administrating and managing cards or any other traditional access control systems. 73 Hand Punch Hand Punch – by Ingersoll Rand Features and Advantages: • • • • • • • • • • • • • • • Eliminates cost associated with administrating and managing cards. Eliminates Buddy (colleague) Punching. Verifies employees' identities in less than one second. Ability to use ID (Employee ID). Employees can view their attendance records using a single click. Different communication ports: cable, network, dialup modem, Ethernet. High quality hand-recognition System is expandable, either by increasing the number of machines, or upgrading memory in the machines you have. Recognizes hand outline, even in the toughest environments. The hand’s size and shape are used to verify their identity with unparalleled accuracy. Hand Punch 1000 Different attendance schedules for different employees. Door Control features are available in advanced models (T3000 and T4000). T3000 and T4000 have Bell Schedules features, programmed to signal the beginning or end of a shift, or break. T4000 notifies employee when he\she punch in or out and has a built-in barcode reader. Very competitive prices. 74 Hand Punch Hand Punch Models – by Ingersoll Rand HandPunch 1000 This machine is the 2nd generation of HandPunch attendance machines where the system is designed to grow with your business. Standard user memory provides capacity to register 50 employees with the expandability of up to 512 users. You can install a dial-up modem and external batteries upon your request. HandPunch 2000 Designed for small companies needing a simple time and attendance system, that has less than 512 employees. HundPunch 2000 connects quickly, via its RS-232 cable, to allow fast data collection and editing, such as changing departments entered in the systems. HandPunch 3000 Developed and designed to suit medium to large sized companies. The HandPunch 3000 offers optional Ethernet connectivity and multiple memory upgrades to grow with your company's needs. HandPunch 4000 The HandPunch 4000 supplements the benefits of the 1000, 2000 and 3000 series, in addition to built-in barcode reader, with extensive data management capabilities and programming flexibilities. The HandPunch 4000 is the most efficient biometric machine that can track huge number of employees and communicate with a wide network of other machines. 75 Interactive Voice Response 76 Interactive Voice Response Interactive Voice Response Interactive Voice Response (IVR) applications enable callers to query and modify database information over their telephone using their own human speech or by Dialing digits on their telephone. Callers can use their touch-tone pad to input requests, such as ordering a product, obtaining a work schedule, or requesting account balance information, and the database speaks information back to the caller using Text-to-Speech. IVR offers customers and businesses a new level of freedom by enabling them to conduct transactions 24 hours a day, seven days a week. Businesses of all sizes are realizing the tremendous benefits of IVR applications for their call processing and information delivery needs. 77 Interactive Voice Response Geidea - Interactive Voice Response Geidea has developed its own Interactive Voice Response (IVR) system. This system enables clients to execute different operations easily on phone. Since this system is customizable, it can provide specific information for each client according to their needs. For example, the system can provide you with how much you have in your account, other information about your account, number of speed tickets, student’s transcript, opening and tracking help tickets, buying or renewing memberships in clubs, and many more examples. Basically, this system connects the client with information database, which enables the client to gather information and edit these databases easily. Geidea IVR provides a software development toolkit, complete with graphical user interface, providing 32-bit interactive voice response capabilities for the Windows XP, 2000, & NT platform. Geidea IVR is the latest version of open IVR tools from Future Links Technologies. All applications are built using a fast, efficient drag and drop system. 78 Interactive Voice Response Interactive Voice Response Solution: IVR solution can be customized according to the following procedures: • Playing Audio file: The system plays an audio file (pre-recorded file), and waits for the caller to reply. • Recording Audio file: The system starts recording the caller’s message, and then it stops, either when the caller presses a designated button, or when hearing a tone, or when the caller stops recording. • Get a phone number: Ask the caller to give you his/her number through a pre-recorded message, the system will then record the number the caller gives, and then you can play the record. • Giving specific numbers: The system say specific number, combination of numbers, separate digits, clock (time format), or prices (money format). • Call transfer: Transferring the call to another extension or another phone number. • Making phone calls: The system can make a phone call, or many calls, if there was a specific phone line for carrying out these calls. • Sending emails: 79 The system can send emails and attachments. Interactive Voice Response Interactive Voice Response Solution: • Dealing with Database: The system can recall, or edit, information in the database. • Running an application: The system can run an application and read specific data from that application. • Time-based control: The system can carry out programmed procedures automatically if their date and time was preset. • Mathematical evaluation: The system can carry out algorithms, with specific variables, and then it can run the system procedures according the outcomes. • Running scripts: The system can run VB and Java scripts. • Hang-up: The system will hang up after the phone call is finished. The previous steps, or procedures, show how you can design (customize) your IVR in a way that fulfills all your needs and requirements. In Geidea, we will help you accomplish that by providing you a clear roadmap that suits your requirements, then we will discuss with you the proposed final solution, including hardware, operating system, maintenance and support. 80 Geidea Smart Homes – Coming Soon… 81 Smart Homes – Coming Soon Geidea Smart Homes - Overview Geidea Smart Home is fully developed inside Geidea’s labs to make our lives easier, more enjoyable, and safer. You can turn your home or office more sophisticated and a smarter place, where you can control the entire place by just one click, anytime wherever you are. This system can also reduce power consumption, ensure security and make your environment more beautiful than ever. Through this system, you can choose the most suitable options as per your desires. 82 Smart Homes – Coming Soon Control Units GeIdea is providing various control and monitoring methods, that are: • Wall mounted Touch Panels. • Smartphones (iPhones, Androids) • Tablets. • Laptops • Desktops • RF (radio Frequency) remote controls Ability to control: Through the wide variety of choices to control everything in the house. For example: • Pool pumps • Lights • Water heaters • Drapes\curtains. • Air conditioning units • Gates • TVs and home theaters • Shutters • Ventilation systems • Sound systems • Anything else can be controlled. • Water sprinkles 83 Smart Homes – Coming Soon • Control methods: In order to reduce the power consumption, and to allow Geidea Smart Home to smartly interact, the system can control the house utilities using the following methods: • Time-based control: Set timer for curtains and lights to work at certain times. • Motion-based control: Lights turn off automatically when the house residents leave the house, or leave a specific room. • Day\Night based control: The system control can identify the sunlight, in order to take certain actions, such as closing the curtains. • Weather-based control: Geidea Smart Home can sense the temperature changes outside and inside the house, which gives feedback to air conditioning units to turn on/off, increase/decrease the temperature accordingly. Interacting Smartly: The system can read some incidents and act upon the findings: • All curtains, windows, ventilation systems, main gates turn on and open when the system senses a fire starting. • The system starts monitoring and tracking movement when the system identifies a gate breach attempt. 84 Smart Homes – Coming Soon Notifications: The system sends notifications, regarding main incidents/events in the house, to the admin, or all users, according to classification, using the following methods: • Text message notification: Example: notification when there is a breach incident through one of the gates. • PING notification: Example: notification when one of the windows was left open. • Voice notification: Your Geidea house will literally speak with you. For an instance, it will greet you when you arrive home. Main Modes: Main Modes can be modified in advance to be used in some frequent situations. • Travel: This mode can be set to be utilized when the residents are traveling. This mode will conserve the power, and keep the security settings active. • Out of house: Setting the house to reserve power and keep security settings active. • Sleeping: Setting the house to reserve power and keep the security settings active during sleep time until a specific wake-up time. 85 Smart Homes – Coming Soon General Features: Geidea Smart Home is developed to make your life easier and happier, that is accomplished through the following advanced features: Security: • Installing CCTV system that can be monitored remotely through internet or any other controlling unit. • Securing gates, windows, and doors with motion sensors, which can detect any breach or breaking in attempts. • Light and Sound Siren System. Safety: Geidea Smart Home is equipped with many important sensors, where these sensors notify the users in case of: • Smoke detection sensors, in case of fire. • Water leakage detection sensors • Gas leakage detection sensors. • Water-Pool sensors. Saving Power: Geidea Smart Home can decrease the electricity bill through the following features: • Controlling electronic units, based on time. • Controlling electronic units, based on daylight. • Controlling lights, based on motion sensors. • Controlling air conditioning units, based on temperature changes. 86 Smart Homes – Coming Soon Peace of mind: Geidea Smart Home package of features can be only complete with the quietness feature. This feature basically senses the baby’s crying, notifies the mother by using any communication method and calls the mother. Qur’an Kareem & Athan: Geidea Smart Home is equipped with the full recitation of The Holy Quran, which can be played over the speakers installed all over the house. Geidea Smart Home is also equipped with the Athan , which can be played over the speakers installed all over the house. Luxury: With Geidea Smart Home you will have whatever a future house can have. Geidea Smart Home will provide you with a unique experience. Design Views (scenes): You can use the special features of Geidea Smart Home to build templates, imitating your real life circumstances and fulfilling your needs, using simple clicks on your Tablet PC, or Smartphone. Geidea Smart Home is developed with predesigned scenes, where you can use them to control the house utilities. You can design your own scenes, in order to match your special requirements as much as you want. • Special (Romantic) Scene • Dinner Environment • Design your Scene • Study Environment • Party Environment 87 Smart Homes – Coming Soon Rhythmic Lighting: This feature will make your party more energetic when using the rhythmic lighting, which rhymes with the music. Radio: Listen to your favorite radio station through the speakers distributed all over the house. Weather: You can use Geidea Smart Home system to have an idea about the weather. The system can know the weather using thermometers, hygrometers, other utilities added to the system, or weather forecast online. Newspapers: Geidea Smart Home is developed and equipped to bring you the most read newspapers to the tips of your fingers, whenever you want through the wall-mounted touch screen. Playing Sound Tracks: Play your favorite sound tracks through the speakers distributed all over the house. Communication: Geidea Smart Home is equipped with a free internal communication system, with different smart home utilities, using text or video communication methods. Following applications are just examples: 88 Smart Homes – Coming Soon • • • Call children to their rooms using video calls. Sending reminding messages to the husband’s smart phone, to remind him with the household requirements, using the wall-mounted touch screen. And many more. Alarm Set the alarm to wake you up in the morning, open the curtains, and turn on a nice alarm or a recitation from the Holy Quran Special Installation Features: • Wireless communication: The system uses wireless communications, which dramatically reduces caballing. • Stand-alone utilities: Every utility in this Smart Home is a stand-alone, where it has its own controlling unit, which communicates with the main servers through wireless communications. This can make any further expansion easier, faster, and cost efficient. This will also allow installing other utilities individually, rather than fixed packages. Stand-alone System: Geidea Smart Home can be installed as a stand-alone system, which does not interfere with manually controlling lights and other home utilities. 89 Geidea Software & Data Systems 90 Geidea Software & Data Systems Mobile Data Systems, Collector, Ticketing, Online Barcoding Data Collectors Terminals used for inventory taking and van sales with a Bluetooth portable printer. 91 Geidea Software & Data Systems Geidea Software Packages At Geidea, we have more than 10 different Software Packages like Customer Care Systems, Time Enterprise, IVR & SMS, Fixed Assets, Barcode & retails Solution, Smart Card systems, etc. - Card printers & Card Issuing. - Inventory & Data collection. - Geidea has 2 development houses (Riyadh & Bangalore). - Large research team consisting of System Analysts, Software developers & smartcard developers who have developed and implemented various unique systems in the Middle East. - High-quality solutions to its customers proving that Geidea is a partner you can trust! Customer Care – Help Desk Jewelry Tracking Support Smart Card Fixed Assets Controlling Reminder Payroll Smart Homes IVR POS - Loyalty 92 Geidea Services 93 Geidea Services: • Site Acquisition……………………………….… 95 • WiMax (Survey, I&R)………………………….... 97 • Cell on Wheel (COW) Supply, I&R………….. 98 • FO & UTP Network Installation……………….. 99 • Geidea Hajj Project………………………….. 101 94 SITE ACQUISITION Tools & Materials: - GPS GIII - Digital Camera - Compass (Digital) - DISOMETER - Binocular - Drawing Tools (pencil, paper, etc.) - Computer - Reflection Mirror - Pathloss Software Documents Needed: - (ISR) initial survey report. - Memorandum of Understanding. - Polar Diagram. - Panoramic Picture. - Site Survey Report (SSR). - Site Design Drawings (Access, Layout & Elevation. - Lease Agreement. - (LOS) Line of Site Report. Work Group: - One Communication Eng. - One RF Eng. - One Surveyor. - One Negotiator. SSO: Site Search Order. ISR: Initial Site Report. MW LOS: Microwave Line of Sight. RF FSS: RF Final Site Survey. SSR: Site Search Report. LA: Lease Agreement. BP: Building Permit. 95 SITE ACQUISITION SSO ISR (3 candidates) Survey SSR L.A B.P Rental Request 96 WiMax Service Site Survey, Installation and Maintenance Services for WiMax. Scope of work: (a) Site Survey. (b) Install SUOs (Subscriber Unit Outdoor). (c) Maintain the same in the Kingdom of Saudi Arabia, in accordance with the Specifications, within the Time Period and in accordance with the terms and conditions of Customer Agreement. Tools and Materials: GPS GIII. Digital Camera. Measuring Tape (50) m. Compass (digital is preferable). Binocular. Computer. Complete Tools Box + Drilling machine. 97 WiMax Service Cell On Wheel (COW): (Supply, installation and O&M). Geidea provides the following: - COW supply with transportation. - COW installation. - COW O&M. - COW Dismantle. - One year warranty. - Free Training. It consists of the following: - Trailer and Suspension. - Shelter. - Mast. - Generator. - Air-conditioning system. - Fire Alarm System. - Power systems (AC/DC). - Grounding. - Lighting. - Cable Ladders. 98 FO & UTP Network Installation FO & UTP Network Installation, Testing & Commissioning: Geidea technicians are a specialist in design, installation, termination and testing of fiber optic cabling systems based in Riyadh, KSA. Its founders have a second to none reputation as specialist telecommunications contractors with all the requisite management skills and resources necessary to deliver construction and maintenance services to its clients. Geidea has the latest fiber optic installation and termination equipment; Fujikura FSM-60S splicer and Anritsu MT9083 OTDR tester and we can offer the following services: • • • • Fiber Optic Cable installation Service Fiber Optic Cable Termination Service Data Cabling Installation Service OSP & Civil Services 99 FO & UTP Network Installation Fiber Optic Cable Installation: Our fiber optic installation engineers have the experience working in many different environments; internal/external, data centers, hospitals and schools. Fiber Optic Cable Termination, Jointing/Splicing and Testing: Geidea is a specialist in the termination of multimode and single mode fiber optic cabling infrastructures, We have the latest fiber optic termination equipment; Fujikura FSM-60S splicer and Anritsu MT9083 OTDR tester. Data Cabling Installation: We are current with the latest structured cabling technology. We use the most modern equipment to test and certify all cables to the latest standards. OSP & Civil Services: - Excavation - Trenching - Directional boring - In-line trenching - Breakouts - Re-instatement - Supply and installation of pits and manholes - Supply and installation of conduits - Concreting and asphalt works. 100 Geidea Hajj Project Geidea Hajj Project Project Sales Strategy: In this project we applied the Business to Consumer sales strategy which is one of the most expensive sales strategies, as it requires more manpower and sales equipment. And this is very clear from the locations, kiosks, outlets, etc. which we selected for our sales operations. During this project we tried to match our strategy with Zain’s strategy, where the end consumer is the main target. Our list of Partners who had a great effect on our success: • • • Zain telecom Eagle Star Company Rotana Company • • Bin Dawood Company Unlimited Lines 101 Geidea Hajj Project Geidea Hajj Project Cities & Locations covered during Hajj: Cities: • Jeddah • Makkah • Madinah Mashair: • Arafat • Muzdalifa • Mina • Haram • Accomodation Highways: • Riyadh Makkah Highway • Jeddah Makkah Highway • Madinah Makkah Highway Sea Port: • Jeddah Islamic Port • Debah Sea Port Airports: • KAIA (Hajj terminal) • Madinah Airport Land Port: • Hadithah • HaltAmar Bin Dawood: • Al Shisha Makkah • Al Aziziah Makkah • Movenpick Madinah • Taibah Madinah Mawqet: • Abyar Ali • Yalamlm • Taniem • Al Sael Al Kabeer • Joranah • Johfah Madinah: • Qaba • Qablatain 102 Geidea Clients 103 Geidea Clients 104 For More Information: T: +966 1 465 2881 F: +966 1 465 2882 Toll free: 800 128 8000 P.O.Box 246868, Code 11312, Dabbab St. Canary Center, Office No. 112 Riyadh, Saudi Arabia. www.geidea.net Thank You