Basics:
Based on a solution where someone records a conversation (Dictaphone) and the recording is used to
create a document via a write service, must be developed a program that enables the communication
and remote between two partners, (customer and service provider). This through direct conversation,
chat, video or even data exchange of documents (for example pictures).
The communication must be encrypted, and the service must be set up on permit (release is granted
from our own data center).
Example:
The program must be able for communication and remote diagnosis or treatment of patients.
Additional features will be provided, which will be described later. The application must be able to run
both on the App as well as on browsers.
This program will be used for the following needs:
Medicine
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Notes/Voice like in a chat but based on a medical history, all the information can be read by
patients, doctors or colleagues and only by themselves
Voice recordings for automatic generation of reports
Voice to text conversion, multi-language translation
Test setting, for blind users that they can follow a voice instruction for doing something
Chat in the context of a disease/problem with a patient
Voice Call by enabling 2Factors authentication, so that the doctor can be sure that it is the
patient's device
Record with signature of patient and/or doctor
o Enlightenment talk
o Action Document
Video Call for problem review and use of the patient's camera, permanently or only on
request of the doctor, for example, to examine the skin, the eyes etc.
Show a representation, mask of the application that can be discussed together (for example:
X-ray image)
Share the mask of your own application, not embedded, but passed externally as a shared
screen, for explanations
Concilium, in which several physicians can be integrated together.
Medicine
o Indication of drugs with their dosage
o Prescriptions
o treatments
Service Desk
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End-user Support
o Chat, Voice, Video, Shared Workplace
Further
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Notary as a recording tool for documenting the judgment of older persons.
Participation on training streams
Features
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The text or the final report should be examined by means of a function on words that are to
be marked, which may have a different meaning in case of small deviations, so that the doctor
can make a final release. This should be similar to the release of corrections.
The automatically generated text should be generated in templates, which already contains
data about the recipient and the person concerned. However, the text must be anonymous,
only the delivered text should be embedded in the template.
Voice Recorder
Clear and simple, as in Philipps
Group Rooms
Peer-to-Peer Rooms
Links for more information’s
https://medevel.com/10-os-video-conferencing/
https://habr.com/en/post/453374/
https://www.mirrorfly.com/voice-call-solution.php
https://www.vee24.com/omni-channel-engagementhub/?gclid=EAIaIQobChMI7oK_1r_S4wIViEMYCh3koA1vEAAYASAAEgK66_D_BwE
https://developer.nexmo.com/documentation
https://www.twilio.com/video
https://www.agora.io/en/videocall/
https://www.cometchat.com/pro
https://www.applozic.com/messaging-api-price.html
Models
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By what ever
By Minutes
Flat Licence
Certification
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SOC 2
HIPAA
Encryption
Other Criteria
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Rest API for storing object
Location aware
Option VoIP & SIP
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Multilingual Requirement
o 6 Mio. Swiss, 65% German, 30% French, 5% Italian
o 2.5 Mio foreigners, English, Spanish, ex. Yugoslavian Languages, Portuguese, …
Core Features
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Chat
Mail
Voice Recorder
Audio
Video
Stream
speech transcribing (speech to text)
o Text with option to highlight sensitive Words (positive list) for doctors notes
https://towardsdatascience.com/how-to-use-google-speech-to-text-api-to-transcribelong-audio-files-1c886f4eb3e9